data engineer

senior data scientist

senior data engineer

associate data scientist

data science manager

data operations assistant

Hachette UK

<div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Division</b></h4>
<p>Bookouture</p>
<h4 class="jobSectionHeader"><b>Department</b></h4>
<p>Sales Operations</p>
<h4 class="jobSectionHeader"><b>Location</b></h4>
<p>London, Sheffield</p>
<h4 class="jobSectionHeader"><b>Salary</b></h4>
<p>&pound;27,000 - &pound;31,000 dependent on experience and location (+bonus +benefits)</p>
<h4 class="jobSectionHeader"><b>Contact type</b></h4>
<p>Full Time Permanent</p>
<h4 class="jobSectionHeader"><b>Publishing division</b></h4>
<p>Bookouture</p>
<h4 class="jobSectionHeader"><b>Closing date</b></h4>
<p>Saturday, 11th July 2026</p><br>
</div><div><h2 class="jobSectionHeader"><b>Who we are and what we do</b></h2>
<p>Bookouture is a dynamic digital publisher of bestselling commercial fiction. Our unique publishing model and transformative campaigns have created unrivalled international author brands. We connect stories, authors and readers globally, publishing books that reflect the diversity of the societies we live in. Our submissions are always open as we believe that everyone should have the opportunity to share their story.</p>
<p>Bookouture is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds.</p>
<h2 class="jobSectionHeader"><b>What you'll be doing</b></h2>
<p>The Data team at Bookouture is responsible for maintaining and developing our various relational databases, ensuring that our data-driven publishing and marketing teams have full confidence and access to accurate and up-to-date information via innovative data visualisation.
<br>
As an integral part of the team you'll take ownership of our SQL Server environment, checking the accuracy of data flowing into the business and out to the wider team, as well as developing new workflows to constantly improve the efficiency of our systems.</p>
<h2 class="jobSectionHeader"><b>Who we are looking for</b></h2>
<ul><li>Computer science background with experience of relational databases in a workplace a major advantage</li>
<li>Strong problem-solver who isn't satisfied with a working solution if a better one exists</li>
<li>Performance-minded, with a focus on optimising processes for speed and reliability</li>
<li>Detail-oriented, with a sharp eye for data quality, edge cases, and inconsistencies</li>
<li>Self-directed and able to drive a task from problem to tested solution</li>
<li>Adaptable and comfortable switching tools, languages, or approaches when the situation calls for it</li>
<li>Clear communicator. You will be working often with less technical staff, understanding what is being asked of you and explaining what is and isn&rsquo;t possible clearly is integral. Consistent updates on projects to stakeholders and teams involved is also key</li>
</ul><h2 class="jobSectionHeader"><b>What we offer</b></h2>
<p>Our staff are our greatest asset, and our benefits reflect this:</p>
<ul><li>28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays)</li>
<li>Private medical insurance</li>
<li>Dental insurance</li>
<li>Generous pension schemes</li>
<li>Rent deposit loans</li>
<li>2 community days per year</li>
<li>Summer hours (finishing at 1pm on Fridays during the summer months)</li>
<li>Retail discounts through Hachette rewards</li>
<li>Cycle to Work scheme</li>
<li>Eye care vouchers</li>
<li>Wide-ranging training library</li>
<li>Development programmes (including mentoring)</li>
<li>Up to 70% off book purchases</li>
<li>A charity bookshelf</li>
<li>An active range of staff-led employee networks that are voluntary, including <i>AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing, </i><i>Women in Tech</i><i> </i>and religious networks</li>
<li>Season ticket loans</li>
<li>And much more!</li>
</ul><p>The role will be based at our London or Sheffield office, with a blend of in-office (3 days) and homeworking (2 days) per week.</p>
<h2 class="jobSectionHeader"><b>Our commitment</b></h2>
<p>Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.</p>
<p>We want everyone to have the opportunity to perform at their best during our recruitment process. If you need any adjustments, you can let us know at the &lsquo;Reasonable Adjustments&rsquo; section of your application. We&rsquo;ll make sure you&rsquo;re supported throughout the process.</p>
<p>The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit www.booktradeentrysupport.org</p></div></div></div></div><p></p>

Data & Operations Assistant

Wise Australia Investments

<p></p><div><div><div><p>Wise is a global technology company, building the best way to move and manage the world&rsquo;s money.<br>
<b>Min fees. Max ease. Full speed.</b></p><p>
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.</p><p>
As part of our team, you will be helping us create an entirely new network for the world's money.<br>
<b>For everyone, everywhere.</b></p><p>
.</p><p><b><br>
Job Description</b></p><p><br>
Join us solving one of the biggest growth opportunities at Wise; shaping how millions of prospective new Wise customers around the world complete their first transfer to move money across borders with personalized AI Assistant and tailored experiences in each route.</p><p>
Today, many of our customers try cross-border transfers for the first time in their life with Wise. They need superior value in price and speed in their specific route, a seamless experience that turns an unfamiliar process into something so effortless, personalized and locally relevant that choosing any other provider becomes unthinkable.</p><p></p><p><b><br>
You'll eliminate these barriers by leading:</b></p><ul><li><p>
Wise AI Assistant: You'll shape and scale our AI-powered concierge that provides personalized, contextual guidance during the first transfer and beyond. You&rsquo;ll also spearhead new innovative experiences replacing traditional UX screens with agentic conversational banking.</p></li><li><p>
Tailored Experiences Route-by-Route: You&rsquo;ll create a systematic approach to harvest insights from assistant and beyond, and rally the organization to win new customers by tailoring the product offering and experiences route by route (e.g. GBP-&gt;EUR) working closely with regional, pricing, and payment operations teams.</p></li></ul><p></p><p><b><br>
About the team</b></p><p>
The Send Activation team consists of dedicated world-class engineers, designers, analysts, and researchers working across our offices in London and Budapest.</p><p>
Success is measured by new customer send flow conversion rate, monthly new cross-currency send customers, new customer contact rate and customer effort score.</p><p></p><p><b><br>
You will be:</b></p><ul><li><p>
Owning two interconnected high impact areas simultaneously driving the AI Assistant and the route-by-route activation strategy, finding synergies between the insight engine from assistant conversation and core product improvements.</p></li><li><p>
Shaping Wise's conversational AI banking future taking the AI Assistant from contextual helper to agentic concierge defining the path from chat to conversational transfer setup and scaling interaction mediums to beyond Wise App like MCPs.</p></li><li><p>
Building a scalable systems for global impact creating systematic frameworks that enable regional teams to win their own routes independently</p></li><li><p>
Driving customer activation through data, design and experimentation using conversion funnels, AI-generated insights, competitor benchmarks, and A/B testing to identify and capture opportunities route by route and also global step changes.</p></li><li><p>
Collaborating across the organization working with Platform team on shared AI infrastructure, regional teams on local execution, compliance on new capabilities, and engineering and vendors on the cutting edge agentic AI technologies.</p></li><li><p>
Managing diverse stakeholders by bringing priorities and clarity through customer insights, data, and product sense - making decisions through facts, not opinions</p></li><li><p>
Leading without authority world-class designers, developers, and analysts to help the team reach their full potential and ship exceptional products</p></li></ul><p></p><p><b><br>
This role will give you the opportunity to:</b></p><ul><li><p>
Shape AI-first product experiences at scale: You'll define how millions of customers interact with AI assistants during their most critical financial decisions - a category-defining opportunity in conversational banking.</p></li><li><p>
Build 0 -&gt; 1 and 1 -&gt; 100M: From piloting AI capabilities to building systematic playbooks that multiply impact across regions &mdash; you'll play new product launches and also scale products to millions of customers.</p></li><li><p>
Autonomy: Even at this scale you can choose your own path to success - you&rsquo;ll have the freedom to define the vision with the responsibility for making it happen.</p></li><li><p>
Flexibility: Be flexible in how and where you work, we understand everyone needs a little something different so we&rsquo;ll do our best to make it happen.</p></li><li><p>
Global collaboration and travel: Work with regional teams and vendors across London, Budapest, Tallinn, Austin, Singapore &mdash; travel to collaborate and localize the product around the world.</p></li><li><p>
Path to Leadership: Successful candidates can grow into Product Lead roles in the near future for the broader activation area as it scales.</p></li></ul><p></p><p><b><br>
Qualifications</b></p><p><b><br>
A bit about you:</b></p><ul><li><p>
You are an experienced product manager (5+ years) who has solved complex customer-facing problems at global scale, ideally in fintech.</p></li><li><p>
You have experience with AI/ML-powered products - whether building conversational experiences, recommendation systems, or other AI-first features. You understand the unique challenges of shipping non-deterministic products (LLMs, evaluation, guardrails, iteration loops).</p></li><li><p>
You are customer obsessed. You approach every problem from the eyes of a first-time user who is nervous about sending their hard-earned money internationally.</p></li><li><p>
You have a strong sense of UX and a strict attention to UI details, and have a track record of delivering excellent UX. Design skills are a clear desired bonus.</p></li><li><p>
You eat analytics for breakfast - can use funnel data, cohort analysis, conversion metrics, and qualitative insights to identify, diagnose and prioritize problems.</p></li><li><p>
You have experience in qualitative design testing, to assess solutions against functional and emotional needs.</p></li><li><p>
You have experience with experimentation and growth &mdash; A/B testing, funnel optimization, and systematic approaches to improving conversion at scale.</p></li><li><p>
You have a good technical understanding - comfortable discussing LLM architectures, API integrations and can partner effectively with engineers to expedite delivery.</p></li><li><p>
You are self-driven and a first-principles thinker; you deal well with ambiguity and noise, you can manage two parallel roadmaps, and pave the way for things that haven't been done before.</p></li><li><p>
You are able to turn a vision into actions with tangible building blocks of a roadmap and hands-on execution at pace to deliver impact faster.</p></li><li><p>
You have experience in building strong cross-functional team culture for best-in-class engineers, designers, analysts and researchers particularly across locationally distributed team/stakeholders.</p></li><li><p>
You are excited about shaping the future of agentic AI experiences and moving money globally for millions of customers, businesses and partners around the world!</p></li></ul><p><b><br>
Additional Information</b></p><p><b><br>
Restricted Stock Units (RSUs) &amp; numerous amount of other benefits: </b><b>https://www.wise.jobs/2020/07/07/benefits-in-our-london-office/</b></p><ul><li>Regular compensation reviews</li><li>Generous stock options package</li><li>25 days holiday (plus the usual bank holidays and three &quot;me days&quot;)</li><li>Generous pension with enhanced company contributions</li><li>&quot;Mobile Wise&quot; &mdash; work remotely for 3 months each year</li><li>Private medical cover</li><li>Loads more!</li></ul><p><i>
Ready to shape conversational AI experiences and help millions move money around the world?</i></p><div></div><p>
For everyone, everywhere. We're people building money without borders &mdash; without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.</p><p>
We're proud to have a truly international team, and we celebrate our differences.<br>
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.</p><p>
If you want to find out more about what it's like to work at Wise visit <b>Wise.Jobs</b>.</p><p>
Keep up to date with life at Wise by following us on </p></div></div><p></p><div><div><div><div><b>Instagram</b></div></div></div></div></div><div></div>

Principal Product Manager - Customer Activation

Complexio

<div><p>Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate &mdash; across people, processes, and systems.</p><p>
Enterprises have invested heavily in AI platforms, copilots, and data infrastructure &mdash; yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap.
</p><p>Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works &mdash; every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence.</p><p></p><p><br>
Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on &mdash; turning organisational knowledge into measurable business outcomes.</p><p></p><p><br>
A joint venture between Hafnia and S&iacute;mbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries.
</p><p></p><p>As a Senior AI Engineer with broad expertise, you will be a vital part of our team, developing innovative applications that leverage AI capabilities to enhance user experiences and streamline communication. You will work alongside a talented team of Data Scientists, DevOps, Product Managers, Business Analysts experts and play a key role in designing and implementing specialised AI assistant technology.</p><p></p><b><br>
Requirements</b><p><br>
You have</p><ul><li>
Excellent problem-solving and technical skills.</li><li>
Strong communication and collaboration skills, with the ability to work in a team.</li><li>
Interest and experience in working on early-stage software and a wide range of tasks.</li><li>
Proven experience using technology and how it helped you build a lasting product.</li></ul><p>
Key Responsibilities</p><ul><li>
Collaborate with cross-functional teams to develop key features and applications, including product managers, designers, and other engineers.</li><li>
Design, develop, and maintain both front-end and back-end components of web applications, ensuring a seamless user experience.</li><li>
Benchmark, analyze, and optimize web applications for scalability, security, and responsiveness.</li><li>
Troubleshoot and resolve software defects and issues, ensuring high software quality.</li><li>
Participate in code reviews, documentation, and the development of coding standards.</li></ul><p>
Requirements</p><ul><li>
Preferred M.Sc or Ph.d degree in Computer Science or a related field.</li><li>
7+ years of experience in Software development</li><li>
Work experience using both compiled languages (Rust, Ocaml, Golang, Java, C#) or dynamic languages (Javascript, Python, Ruby)</li><li>
Experience building web applications or desktop applications technologies such as Electron, tauri, React, Vue.js</li><li>
Familiarity with CI/CD principles and technologies, including experience with GitHub Actions or similar.</li><li>
Experience working with Relational and NoSQL databases such as Postgres, Redis, Neo4j, Milviousor MongoDB, and a good understanding of data consistency tradeoffs.</li><li>
Proven Knowledge of cloud platforms (e.g., AWS, Azure, or GCP).</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Experience with graph databases such as neo4js, pinecone or milvious or similar.</li><li>
Experience building native desktop apps.</li><li>
Experience with NLP libraries and frameworks, such as spaCy, or Transformers.</li><li>
Familiarity with machine learning concepts and the ability to work with NLP datase</li></ul></div>

AI Engineer

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Rufus is a generative AI-powered shopping assistant in the Amazon Shopping app designed to help answer a variety of shopping-related questions. Rufus makes it easy for customers to find and discover the best products to meet their needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. We are searching for pioneers who are passionate about technology, innovation, and customer experience to join the Rufus team.<br>
<br>
If you are thrilled about creating customer experiences that will be used by millions of people worldwide and are eager to tackle technical challenges that have never been addressed before, then this is the perfect opportunity for you.<br>
<br>
As a software developer in this role, you will have the opportunity to design and lead the development of a unique and engaging feature for millions of customers. You will be an integral part of a passionate and creative team that encourages experimentation and innovation on behalf of our customers. You will play an active role in building quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon. Along the way, you&rsquo;ll learn a lot, have fun and make a positive impact on millions of people.<br>
<br>
We are looking for a talented Software Development Engineer with a strong technical background, customer obsession and bias for action with a track record of delivering robust solutions quickly. Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success in this role. You will be expected to be proficient technically, encourage software development best practices, and iterate quickly.<br>
<br>
Key job responsibilities<br>
<ul><li>Work with product management and cross functional teams to implement and improve technical solutions for desired user experiences.</li><li>Work with our design team to define and implement the best user experience.</li><li>Manage directly assigned tasks and on-call duties.</li><li>Full vertical end-to-end ownership of the feature.</li><li>Actively participate in hiring and mentoring the very best.</li><li>Encourage and support knowledge-sharing within team and external groups.</li><li>Communicate clearly both verbally and in writing, within team and external groups.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience as a mentor, tech lead or leading an engineering team</li><li>Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design</li><li>Experience in professional, non-internship software development</li><li>Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems</li><li>Experience in development in the last 3 years</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in computer science or equivalent</li><li>Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations</li></ul><br>
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.<br>
<br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Software Development Engineer , Rufus Detail Page

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Rufus is a generative AI-powered shopping assistant in the Amazon Shopping app designed to help answer a variety of shopping-related questions. Rufus makes it easy for customers to find and discover the best products to meet their needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. We are searching for pioneers who are passionate about technology, innovation, and customer experience to join the Rufus team.<br>
<br>
If you are thrilled about creating customer experiences that will be used by millions of people worldwide and are eager to tackle technical challenges that have never been addressed before, then this is the perfect opportunity for you.<br>
<br>
As a software developer in this role, you will have the opportunity to design and lead the development of a unique and engaging feature for millions of customers. You will be an integral part of a passionate and creative team that encourages experimentation and innovation on behalf of our customers. You will play an active role in building quick prototypes or proofs of concept in partnership with other technology leaders within the team. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon. Along the way, you&rsquo;ll learn a lot, have fun and make a positive impact on millions of people.<br>
<br>
We are looking for a talented Software Development Engineer with a strong technical background, customer obsession and bias for action with a track record of leading and delivering robust solutions quickly. Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success in this role. You will be expected to be proficient technically, mentor and grow junior developers, encourage software development best practices, and iterate quickly.<br>
<br>
Key job responsibilities<br>
<ul><li>Work with product management and cross functional teams to implement and improve technical solutions for desired user experiences.</li><li>Work with our design team to define and implement the best user experience</li><li>Manage directly assigned tasks and on-call duties.
</li><li>Full vertical E2E ownership of the feature.</li><li>Actively participate in hiring and mentoring the very best</li><li>Encourage and support knowledge-sharing within team and external groups</li><li>Communicate clearly both verbally and in writing, within team and external groups</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience (non-internship) in professional software development</li><li>Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design</li><li>Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field</li><li>Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems</li></ul><br>
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.<br>
<br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Software Development Engineer, Rufus

International Swaps and Derivatives Association

<div><div><p>June 30, 2026</p>
<p><b>Job Title:</b> Assistant Director, Artificial Intelligence</p>
<p><b>Reports to:</b> Senior Director, Digital Transformation, Analytics</p>
<p><b>Location:</b> London</p>
</div><div><p><b>Job purpose</b><br>
This is a hands-on role. The successful candidate will architect and build production AI systems directly, while owning delivery, quality, evaluation, and partner management across the AI Solutions Lab portfolio. The role reports to the Senior Director of Digital Transformation and head of the AI Solutions Lab.</p><br>
<p></p>
<p><b>
Duties and responsibilities</b></p>
<ul>
<li>Deliver the next phase of the ISDA AI Solutions Lab&rsquo;s buildout, helping move current AI initiatives from prototype/MVP stage toward robust, scalable and member-ready delivery. Architect and build the next phase of AI agents, external and internal.</li>
<li>Own the design and delivery of AI solutions that make ISDA standards and digital solutions more accessible, usable and AI-ready for members.</li>
<li>Help shape and scale the ISDA Knowledge Base and Assistant as the governed foundation for AI-enabled access to ISDA standards, taxonomies and related IP.</li>
<li>Oversee enhancement of priority AI capabilities including the CDM Coder, DRR Translator, Tracer, cross-jurisdiction analysis and AI legal opinions initiatives.</li>
<li>Help drive development and rollout of internal AI capabilities and agents aligned with the internal AI deployment roadmap.</li>
<li>Define product requirements, broader Agents orchestration, architecture direction, evaluation harnesses and quality standards and delivery priorities across the AI Solutions Lab portfolio.</li>
<li>Work closely with internal SMEs across CDM, DRR, legal, IT and product teams to ensure solutions are accurate, grounded and useful in real workflows.</li>
<li>Reach out to members for pulse checks and convert member and stakeholder feedback into roadmap decisions, product refinements and delivery choices to maximize adoption.</li>
<li>Help define practical connectivity and delivery models, including MCP servers and packaged AI Skills, so members can consume ISDA AI capabilities safely within their own environments.</li>
<li>Contribute to broader ISDA AI strategy development, including alignment between external member-facing AI solutions and internal AI deployment priorities.</li>
<li>Lead AI quality, guardrails and governance across the Lab&rsquo;s solutions, including evaluation harnesses, groundedness and traceability checks, observability and tracing, confidence frameworks, security and safe use boundaries, both internally and externally.</li>
<li>Own cost aware design of AI workloads, balancing performance and reliability against inference and infrastructure spend.</li>
<li>Manage relevant external partners and specialist vendors, ensuring work is aligned to ISDA&rsquo;s priorities, timelines, architecture and ownership model.</li>
<li>Support the Senior Director including for executive and board reporting by articulating progress, key risks, delivery needs and strategic value in a clear and concise way.</li>
<li>Help build a durable internal AI capability for ISDA that protects ISDA IP, accelerates adoption of ISDA standards and reinforces ISDA&rsquo;s strategic position in the market<b><i>.</i></b></li></ul><br>
<p></p>
<p><b>
Relevant Skills / Abilities</b></p>
<ul>
<li>Strong senior-level experience (at least five years) leading the design and delivery of AI-enabled products or platforms from prototype through controlled rollout and production, with a demonstrable track record of shipping production AI systems that serve real users.</li>
<li>Hands-on engineering ability in Python (and ideally TypeScript/React for front end UI) and Java, and comfortable building production systems directly.</li>
<li>Deep understanding of LLMs, retrieval-augmented generation (including hybrid retrieval across semantic, graph and keyword search, with reranking and embedding-model selection), knowledge bases, knowledge graphs and ontologies, agentic workflows and skills, evaluation methods (eval harnesses, LLM-as-judge, groundedness and faithfulness metrics, tracing), and model risk controls.</li>
<li>Experience building secure, scalable and reliable AI solutions in enterprise environments, including governance, permissions, auditability and data protection including private retrieval architectures and ensuring proprietary data is not exposed to external model providers</li>
<li>Hands-on AWS experience (Bedrock, Neptune, OpenSearch, Lambda) is very important. Strong engineers able to ramp quickly will also be considered. Cost-aware design of inference and infrastructure spend is expected.</li>
<li>Proven ability to translate complex domain knowledge into usable AI products, ideally in financial markets, regulatory technology, legal tech, standards or data-intensive environments; or a demonstrated ability to ramp quickly on a complex domain.</li>
<li>Strong product and solution architecture skills, with the ability to define use cases, prioritize roadmap items and align technical delivery with strategic business outcomes.</li>
<li>Experience overseeing external vendors, technology partners and proof-of-concept work, while retaining internal control of direction, quality and IP.</li>
<li>Ability to work closely with subject matter experts to refine AI tools iteratively and turn specialist feedback into practical product improvements.</li>
<li>Strong grasp of structured data, taxonomies, ontology-style data models and mappings across complex standards or schemas.</li>
<li>Experience with user testing, controlled pilots, adoption planning, training and feedback loops for specialist user populations.</li>
<li>Strong judgment on AI risks, including hallucination, groundedness, security, explainability, confidence scoring and safe deployment boundaries.</li>
<li>Degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related discipline, or equivalent practical experience, is desirable.</li>
<li>Excellent communication skills, including the ability to understand member issues, to work across the organization and influence and align stakeholders, and to brief senior management and explain technical issues in concise business language.</li>
<li>Demonstrated ability to operate in a lean, hands-on environment, balancing strategy, execution and stakeholder engagement.</li></ul></div></div><p></p>

Assistant Director, Artificial Intelligence, London

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>Client360 is one of JPMorgan Chase Commercial &amp; Investment Bank's strategic pillars, building the future of our business, and unifying the data fabric of all client activity. Combined with external data, Client360 leverages this unique data asset to deliver insight and enterprise rewiring at scale.</p>
<p>Are you passionate about Agentic AI and operational transformation? As the Agentic AI Operations Lead, you will drive the development and management of agentic AI solutions, enabling intelligent automation across Client360. You will help shape the future of Client360, enhance client engagement, and accelerate business-wide growth and transformation.</p>
<p>Within Data, Digital and AI, as the C360 Agentic AI Operations Lead you will be responsible for the product development and technology build of the Agentic AI workbench and integrated control environment. On establishing this platform, you will work hand-in-hand with the platform and data operations teams to pivot their day-to-day activities into agent led workflows.</p>
<p></p><p><b>Job Responsibilities</b></p>
<ul><li>Partners with architecture and engineering to establish the future state architecture of the Agentic AI workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations.</li>
<li>Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives.</li>
<li>Participates in the planning, execution, and risk management of AI operations programs, including frameworks for AI deployment, monitoring, and operational efficiency.</li>
<li>Supports agentic AI initiatives, from ideation and development to implementation and continuous improvement, adapting to evolving business needs and managing risks.</li>
<li>Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives.</li>
<li>Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity.</li>
<li>Helps define the user experience for Client360 agentic AI operations, focusing on process optimization, data-driven insights, and stakeholder satisfaction.</li>
<li>Supports foundational business processes that enable Client360 through AI-driven solutions.</li>
<li>Assists in establishing and monitoring key performance indicators, ensuring agentic AI operations deliver measurable business value and support long-term strategic goals.</li>
<li>Leverages analytics and AI tools to help derive actionable insights from integrated data and third-party sources, supporting comprehensive client profiles and improved decision-making.</li>
<li>Understands the needs of internal teams and anticipates future requirements, collaborating with stakeholders across Markets, Payments, Global Banking, and the Private Bank to drive consistency and adoption of agentic AI solutions.</li>
<li>Utilizes agentic AI operations to deliver personalized client experiences, streamline operations, and enhance decision-making, while supporting regulatory compliance and risk management.</li>
</ul><p></p><p><b>Required qualifications, capabilities, and skills</b>
</p><ul><li>5+ years of experience or equivalent expertise delivering AI operations, business initiatives, or transformation programs.</li>
<li>Strong knowledge of agentic AI systems, service delivery, business process improvement, strategic planning, and data analytics.</li>
<li>Demonstrated ability to support adoption of key AI operations lifecycle activities including discovery, ideation, development, requirements definition, and value management.</li>
<li>Experience supporting change within organizations and managing stakeholders across multiple functions.</li>
<li>Track record of contributing to large-scale AI integration and analytics projects.</li>
<li>Good understanding of AI integration techniques, data governance, regulatory compliance, and operational risk management.</li>
<li>Customer-centric mindset with the ability to prioritize and deliver what clients and stakeholders need.</li>
<li>Experience in working with cross-functional teams and managing stakeholders to drive AI innovation.</li>
<li>Excellent problem-solving skills and strategic thinking about agentic AI operations and their impact on organizational objectives.</li>
<li>Strong communication and interpersonal skills, with the ability to articulate and present complex AI concepts and insights to both technical and non-technical audiences.</li>
<li>Experience with emerging technologies and best practices in AI operations, business analytics, and CRM.</li>
</ul><p></p><p><b>Preferred qualifications, capabilities, and skills
</b></p><ul><li>Experience working in a highly matrixed, complex organization.</li>
<li>Experience in AI operations management, business process management, CRM systems, or related fields within a financial institution.</li>
<li>Bachelor's degree in Business, Data Science, Computer Science, or a related field; advanced degree preferred.</li>
<li>Experience in ensuring customers and stakeholders are engaged and positive about the AI solutions delivered.</li><br>
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<b>ABOUT US</b>
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J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br>
<div><div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.<br>
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<b>ABOUT THE TEAM</b>
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J.P. Morgan's Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Agentic AI Ops Lead

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