sales manager

marketing manager

sales coordinator

operations manager

account manager

delivery manager

Planet

<div></div><div><div><div><div><div><div>remote type</div><div>
Onsite</div></div></div></div><div></div><div><div><div>
locations</div><div>
Dubai - United Arab Emirates</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 3 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR10871</div></div></div></div></div></div>
<br><div><div>About Us:</div><div>
Hoist Group by Planet is a leading Networking Technology partner within the EMEA branded Hospitality Sector, offering integrated solutions built around its core service proposition. This includes the design, procurement and building of complex IP Networks, and the layering of a suite of application including High Speed Internet Access, IPTV &amp; Casting over these networks. Our solution is backed up with 24x7x365 comprehensive support and a range of tools to enable our customers to extract the maximum value from their investments.</div><div>
In recent years, we have experienced significant growth, expanding our services and global presence. And with strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach further.</div><div></div><div>
Role Overview</div><div>
The Operations Delivery Manager plays a pivotal role in coordinating operational, procurement, financial, and project delivery activities across the region. This role ensures that business processes run smoothly, projects meet Hoist standards, and partnerships are strengthened to drive sustainable growth.</div><div></div><div>
What you will do:</div><div></div><div>
Operational Support</div><ul><li><div>
Collaborate closely with the Director of Operations to coordinate daily business activities and reporting.</div></li><li><div>
Ensure operational workflows are efficient and aligned with organizational objectives.</div></li></ul><div></div><div>
Procurement &amp; Logistics</div><ul><li><div>
Collaborate with the Procurement Manager in daily coordination and drive market solutions to accelerate procurement and logistics.</div></li><li><div>
Explore and implement improvements to enhance speed, efficiency, and reliability of procurement and logistics across the region.</div></li></ul><div></div><div>
Financial Coordination</div><ul><li><div>
Work closely with the Finance team to ensure timely payments to suppliers, distributors, and partners.</div></li></ul><div></div><div>
Reporting &amp; PMO Collaboration</div><ul><li><div>
Collaborate with the PMO Manager to prepare a reliable monthly forecast aligned with business expectations.</div></li><li><div>
Ensure timely and accurate reporting from both Projects and Procurement teams.</div></li></ul><div></div><div>
Sales Process Oversight</div><ul><li><div>
Review order documentation submitted by Sales to ensure alignment with Hoist standards and client requirements.</div></li><li><div>
Make firm decisions to accept or reject projects based on compliance with technical and business requirements.</div></li></ul><div></div><div>
Project Delivery Management</div><ul><li><div>
Oversee all projects deployed by IDC partners across the MEA region, ensuring timely delivery within budget and driving S2R acceleration.</div></li><li><div>
Deploy and execute Hoist projects as required to accelerate S2R.</div></li><li><div>
Prepare the required business report to be shared with project stakeholders and the Head of Operations.</div></li></ul><div></div><div>
Partnership Development</div><ul><li><div>
Conduct monthly meetings with IDC partners to strengthen business relationships.</div></li><li><div>
Explore the market to identify and onboard new qualified Installation partners who can add value to the business.</div></li></ul><div></div><div>
Licensing Oversight</div><ul><li><div>
Manage and control all internal and external licenses required for new projects.</div></li><li><div>
Ensure compliance with regulatory and organizational standards.</div></li></ul><div></div><div>
Who you are:</div><div></div><div>
Qualifications</div><ul><li><div>
Bachelor&rsquo;s degree in engineering, Information Technology, or a related field (master&rsquo;s preferred).</div></li><li><div>
Minimum 7&ndash;10 years of experience in technical management, operations, or project delivery.</div></li><li><div>
Strong knowledge of procurement, logistics, and financial coordination.</div></li><li><div>
Proven experience in managing cross-functional teams and external partners.</div></li></ul><div></div><div>
Key Skills &amp; Competencies</div><ul><li><div>
Excellent communication and coordination skills across diverse teams.</div></li><li><div>
Strong decision-making and problem-solving abilities.</div></li><li><div>
Deep understanding of procurement, project management methodologies and standards.</div></li><li><div>
Ability to build and maintain strong business partnerships.</div></li><li><div>
Analytical and reporting skills to support business transparency.</div></li></ul><div></div><div>
Core Competencies</div><ul><li><div>
Leadership &ndash; Ability to guide teams and make firm business decisions.</div></li><li><div>
Collaboration &ndash; Skilled at working across departments and with external partners.</div></li><li><div>
Efficiency &ndash; Focused on streamlining processes and accelerating delivery.</div></li><li><div>
Compliance &ndash; Ensures adherence to standards, contracts, and licensing requirements.</div></li></ul><div></div><div>
Why Hoist Group by Planet?</div><div>
Hoist Group is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.</div><div>
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.</div><div>
At Planet, we embrace a hybrid work model, with three days a week in the office.</div><div><br>
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.</div></div>
<br><div><p>About Us</p><p></p><div><div><div><div><div>
Company Background</div><div>
Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.</div><div></div><div>
Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.</div><div></div><div>
With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.</div></div></div></div></div></div><div></div>

Operations Delivery Manager

VaporVM

<div><div><div><b>Date Posted:</b></div>
12 February, 2026</div>
<div><div><b>Industry:</b></div>
IT Services and IT Consulting</div>
<div><div><b>Location:</b></div>
VAPORVM IT SERVICES DMCC</div></div>
<br><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2><br>
<p></p><div><h1 class="jobSectionHeader"><b>Service Delivery Manager</b></h1>
<h1 class="jobSectionHeader"><b>Telco Cybersecurity Operations</b></h1>
<h1 class="jobSectionHeader"><b>Role Purpose</b></h1>
<p>
The Service Delivery Manager (SDM) is accountable for the end-to-end delivery, stability, and continuous improvement of Telco Cybersecurity Operations, ensuring contractual, regulatory, and operational commitments are consistently met. This role acts as the primary operational interface between cybersecurity operations, network/NOC teams, vendors, and client stakeholders, ensuring SLAs, OLAs, and SLOs are achieved while protecting the integrity, independence, and operational effectiveness of the cybersecurity function.</p>
<h1 class="jobSectionHeader"><b>
Key Responsibilities</b></h1>
<h2 class="jobSectionHeader"><b>Service Delivery &amp; Operational Governance</b></h2>
<ul><li>Own and manage end-to-end service delivery for Telco Cybersecurity Operations (SOC, NOC-SOC integration, network security, infrastructure security).</li></ul>
<ul><li>Define, monitor, and enforce SLAs, OLAs, and SLOs across internal teams, partners, and third-party vendors.</li></ul>
<ul><li>Ensure service continuity, availability, and resilience across mission-critical telco environments (core, access, transport, IMS, MCX, IoT).</li></ul>
<ul><li>Chair and govern operational service reviews, including daily, weekly, and monthly service cadence.</li></ul>
<ul><li>Drive service improvement initiatives based on trend analysis, RCA, and operational KPIs.</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Stakeholder &amp; Client Management</b></h2>
<ul><li>Act as the single accountable operational owner for cybersecurity service delivery toward the customer.</li></ul>
<ul><li>Lead senior stakeholder engagement across technology, network, operations, and business teams.</li></ul>
<ul><li>Represent cybersecurity operations in cross-functional forums, ensuring security positions are clearly articulated, justified, and professionally defended using risk, impact, and service-assurance arguments.</li></ul>
<ul><li>Manage escalations calmly and authoritatively, balancing service availability, security posture, and contractual obligations.</li></ul>
<ul><li>Build strong, trusted relationships with client counterparts, including service owners, NOC heads, infrastructure leaders, and risk/compliance teams.</li></ul>
<h2 class="jobSectionHeader"><b>
SLA / OLA / SLO Management &amp; Reporting</b></h2>
<ul><li>Design, implement, and continuously refine service metrics and dashboards.</li></ul>
<ul><li>Ensure transparent and accurate SLA reporting, including breach analysis and remediation plans.</li></ul>
<ul><li>Translate technical service data into executive-level insights for senior management.</li></ul>
<ul><li>Drive corrective actions and service recovery plans when targets are at risk.</li></ul>
<ul><li>Lead service acceptance, transition, and stabilization for new services or platforms.</li></ul>
<h2 class="jobSectionHeader"><b>
Team Leadership &amp; People Management</b></h2>
<ul><li>Lead and manage large, multi-disciplinary operations teams, including SOC analysts, security engineers, NOC interfaces, and service coordinators.</li></ul>
<ul><li>Establish clear roles, RACI, shift models, and escalation paths.</li></ul>
<ul><li>Foster a culture of operational discipline, accountability, and continuous improvement.</li></ul>
<ul><li>Coach team leads and senior engineers on stakeholder communication, prioritization, and incident handling.</li></ul>
<ul><li>Ensure operational readiness through training, runbooks, and drills.</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Telco, NOC &amp; Security Operations Integration</b></h2>
<ul><li>Ensure seamless operational integration between SOC and NOC functions.</li></ul>
<ul><li>Oversee security monitoring across telco networks, core infrastructure, cloud platforms, and critical applications.</li></ul>
<ul><li>Coordinate incident handling across network, security, and IT domains.</li></ul>
<ul><li>Ensure incident, problem, and change management processes align with telco operational realities.</li></ul>
<ul><li>Support major incident management (MIM) and post-incident reviews.</li></ul>
<h2 class="jobSectionHeader"><b>
Risk, Compliance &amp; Service Assurance</b></h2>
<ul><li>Ensure cybersecurity services align with regulatory, contractual, and internal governance requirements.</li></ul>
<ul><li>Participate in audits, compliance reviews, and service assurance assessments.</li></ul>
<ul><li>Ensure service delivery models support high-availability and mission-critical environments.</li></ul>
<ul><li>Identify operational risks early and implement mitigation plans.</li></ul>
<h1 class="jobSectionHeader"><b>
Required Experience &amp; Qualifications</b></h1>
<h2 class="jobSectionHeader"><b>Experience</b></h2>
<ul><li>10+ years in service delivery, operations, or managed services roles within Telco, Critical Infrastructure, or Large Enterprise environments.</li></ul>
<ul><li>Strong hands-on experience managing SLA, OLA, and SLO-driven services.</li></ul>
<ul><li>Proven background in NOC operations, Telco networks, or large-scale infrastructure operations.</li></ul>
<ul><li>Demonstrated experience managing large operations teams (24&times;7 environments preferred).</li></ul>
<ul><li>Prior exposure to SOC / Cybersecurity Operations within telco or service provider environments.</li></ul>
<ul><li>Track record of managing complex stakeholders and high-pressure operational situations.</li></ul>
<h1 class="jobSectionHeader"><b>
Technical &amp; Domain Knowledge</b></h1>
<ul><li>Solid understanding of: Telco network architectures (core, access, transport)</li></ul>
<ul><li>NOC operations and tooling</li></ul>
<ul><li>SOC operations, incident management, and escalation models</li></ul>
<ul><li>Network and infrastructure security concepts</li></ul>
<ul><li>Familiarity with ITSM frameworks (ITIL or equivalent).</li></ul>
<ul><li>Comfortable engaging with engineers, architects, and executives alike.</li></ul>
<h1 class="jobSectionHeader"><b>
Leadership &amp; Behavioral Attributes</b></h1>
<ul><li>Strong executive presence with the ability to hold firm positions professionally and credibly.</li></ul>
<ul><li>Calm, structured, and decisive under pressure.</li></ul>
<ul><li>Excellent communication skills&mdash;both written and verbal.</li></ul>
<ul><li>Highly organized with strong governance and follow-through.</li></ul>
<ul><li>Able to balance security rigor with service availability and business priorities.</li></ul>
<h1 class="jobSectionHeader"><b>
Preferred / Nice to Have</b></h1>
<ul><li>Experience in mission-critical telco services (MCX, public safety, private LTE/5G).</li></ul>
<ul><li>Experience in multi-vendor, multi-technology environments.</li></ul>
<ul><li>Exposure to regulatory or national critical infrastructure environments.</li></ul>
<ul><li>Formal ITSM or service management certifications.</li></ul></div></div><p></p>

Service Delivery Manager

MultiBank Group

<div><p>Welcome to <b>MultiBank Group</b>, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.</p><p>
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US $35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.</p><p></p><p><b>
Role Overview</b></p><p>
You'll coordinate cross-functional projects spanning Engineering, Design, Product, Operations, and business stakeholders. This requires PMs who can create clarity from chaos, identify and resolve blockers proactively, and keep teams aligned and moving forward.</p><p>
The role demands strong organizational skills, stakeholder management expertise, and the ability to adapt plans as circumstances change.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Plan and manage complex technical and business projects from initiation to delivery</p></li><li><p>
Recent experience of leading Agile Software Engineering initiatives using Scrum, Kanban or other methodology</p></li><li><p>
Create project plans, timelines, and resource allocation strategies</p></li><li><p>
Coordinate across Engineering, Product, Design, Operations, and business teams</p></li><li><p>
Track progress, identify risks, and implement mitigation strategies</p></li><li><p>
Facilitate project meetings, stakeholder updates, agile ceremonies including standups, sprint planning, and agile retrospectives</p></li><li><p>
Manage dependencies and ensure teams have what they need to succeed</p></li><li><p>
Report on project status, metrics, and outcomes to leadership</p></li><li><p>
Drive process improvements and operational excellence</p></li></ul><p></p><p><b>
Qualifications &amp; Skills</b></p><ul><li><p>
7+ years of technical project management experience</p></li><li><p>
Strong understanding of software development lifecycles and agile methodologies</p></li><li><p>
Excellent organizational and time management skills</p></li><li><p>
Proven ability to manage multiple projects simultaneously</p></li><li><p>
Strong communication skills and comfort presenting to senior stakeholders</p></li><li><p>
Experience with project management tools (Jira, Asana, Monday.com)</p></li><li><p>
PMP or Agile certification is a plus</p></li><li><p>
Fintech or regulated industry experience preferred</p></li></ul><p></p><p><b>
Why Join Us?</b></p><ul><li><p>
Work with an industry-leading global financial institution.</p></li><li><p>
Competitive salary and comprehensive employee benefits.</p></li><li><p>
Opportunities for professional growth and career advancement.</p></li><li><p>
Collaborative, inclusive, and dynamic work environment.</p></li><li><p>
Commitment to innovation and professional excellence.</p></li></ul><p></p><p><i>
Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.</i></p><p>
MultiBank Group combines prime liquidity, cutting-edge technology, and first-class service to deliver advanced trading platforms to clients worldwide.</p><p>
Our mission is to provide exceptional products and services to our clients &mdash; and we continue to invest heavily in technology and regulation to benefit our customers and the financial industry as a whole.</p><p>
As the most heavily regulated financial derivatives group, MultiBank Group maintains an unblemished regulatory record with all its regulators.</p><p><b>
Positions available across our 25+ global offices </b>&mdash; Dubai, Hong Kong, Singapore, London, Sydney, and more. <b>Learn more: </b><b>www.multibankgroup.com</b></p><p>
MultiBank Group is an equal opportunity employer committed to diversity and inclusion. By submitting your application, you agree that your personal data will be processed in accordance with our Privacy Policy.</p></div>

Product Delivery Manager

Whiteshield

<div><p><b>Job Location:</b> Dubai, UAE</p><p></p><p>
Whiteshield is a global policy advisory and AI economics firm known for our ability to respond to global challenges rapidly and incisively. We use the most advanced tools and technology and combine them with our team of leading international experts to engage decision-makers in tackling society's most significant challenges. We are recognized for our rapid decision support, innovation, data science algorithms and deep policy expertise. We are specialists in &quot;connecting the dots&quot; between policy, business and technology.</p><p>
We are seeking an experienced and driven <b>Digital Delivery Manager</b> to join Whiteshield to become an integral part of our delivery organization. This role will be instrumental in establishing governance frameworks and driving excellence across our complex digital and policy initiatives. This Digital Delivery Manager should have very strong experience in project and program management, ideally with deep expertise in Agile methodologies and digital product delivery to complement our technical and policy teams.</p><p>
This is a role with a lot of responsibility and the potential to make a true impact &ndash; on our delivery capability, within the business, and on government across the globe. We look for entrepreneurial people that want to make their mark on the world, and we empower and reward our staff accordingly. There is a lot of room for creativity and big ideas that shift the status quo. We are constantly delivering large new features and complex initiatives.</p><p>
You will report to our Principals and Partners working across all of our cross-functional delivery teams, closely collaborating with product managers, developers, UI/UX designers, data scientists, business analysts, and QA teams.</p><p></p><p><b>
Who You Are</b></p><p>
Entrepreneurial and ambitious, with your own perspective and ideas, and with an eagerness to contribute to the success of the organization's delivery excellence.</p><p>
Highly independent and self-motivated, with strong leadership skills and a get-things-done attitude to deliver results.</p><p>
Passion for the public good and eagerness to make a societal impact with their work, ideally with a particular interest in economic development, workforce development, and education.</p><p>
Highly organized and eager to push the boundary on delivery excellence and really rethink traditional project management approaches.</p><p>
Eager to work in a fast-paced, high-growth environment that challenges you to excel.</p><p>
Detail-oriented with high standards for quality and governance.</p><p></p><p><b>
What You'll Do</b></p><p><b>
End-to-End Project Leadership:</b> Lead end-to-end planning, execution, and closure of complex digital and policy projects from inception through delivery.</p><p><b>
PMO Governance:</b> Establish and enforce PMO governance, delivery standards, and reporting frameworks across all projects to ensure consistency and quality.</p><p><b>
Cross-Functional Coordination:</b> Coordinate and drive cross-functional delivery teams including product, data science, data engineering, AI and BI development to achieve project objectives.</p><p><b>
Stakeholder Interface:</b> Act as the primary interface between business stakeholders, executive leadership, and technical teams to ensure alignment and transparency.</p><p><b>
Product Delivery Oversight:</b> Govern the design, development, validation, and deployment of digital products to ensure they meet quality standards and business requirements.</p><p><b>
Analytics &amp; Reporting:</b> Ensure effective visualization and consumption of insights through Live Jira dashboards and related analytics platforms for real-time project visibility.</p><p><b>
Toolset Management:</b> Manage project delivery using Jira, Confluence and Azure-based toolsets, ensuring transparency, traceability, and control across all initiatives.</p><p><b>
Risk &amp; Issue Management:</b> Proactively identify, assess, and mitigate project risks, issues, and dependencies to keep projects on track.</p><p><b>
Scope &amp; Schedule Control:</b> Monitor and control scope, schedule, and benefits realization across concurrent initiatives to ensure successful outcomes.</p><p><b>
Quality Assurance:</b> Ensure quality and consistency of deliverables through formal reviews and adherence to Whiteshield standards.</p><p><b>
Executive Reporting:</b> Provide clear, concise, and regular status reporting to senior stakeholders and steering committees.</p><p><b>
Resource Optimization:</b> Optimize resource planning, capacity management, and prioritization across multiple workstreams to maximize efficiency.</p><p><b>
Requirements</b></p><ul><li>
Exceptional analytical, critical thinking, and problem-solving skills.</li><li>
Multiple years of experience in project/program management and PMO leadership, preferably in a dynamic, high-growth and highly innovative environment.</li><li>
Proven successful experience in delivering complex digital products and technology initiatives from scratch.</li><li>
Proficiency with relevant tooling (such as Jira, Confluence, Azure DevOps, and analytics platforms).</li><li>
Professional certifications such as PMP, PMI-ACP, PRINCE2, or Agile certifications (Scrum Master, SAFe, etc.).</li><li>
Strong understanding of Agile, Scrum, and hybrid delivery methodologies with experience adapting frameworks to organizational needs.</li><li>
Experience with data-driven decision making and building dashboards/reporting frameworks for executive visibility.</li><li>
Strong organizational and project management skills, with the ability to multitask and resilience to meet deadlines and manage stressful situations.</li><li>
Excellent communication, presentation, and interpersonal skills and experience with stakeholder management at all levels.</li></ul><p><b>
Benefits</b></p><p><b>
Inclusive by Design</b></p><p>
At Whiteshield, we champion equal opportunities - not just in principle, but in practice. We believe the best ideas grow in spaces where every voice is respected, and every background adds value. Our inclusive culture empowers all team members to bring their whole selves to work, knowing their perspectives are welcomed and their contributions matter.</p><p><b>
Celebrate the Climb</b></p><p>
We don't just notice high performance - we reward it. Whether it's through career advancement or peer recognition, we celebrate those who push boundaries and raise the bar. Your growth is our priority.</p><p><b>
Flexible, Human-Centered Work</b></p><p>
We understand that ambition and wellbeing go hand in hand. That's why we offer flexible working models and a culture that values balance, autonomy, and trust. Whether you're recharging or reaching new heights, we want you to thrive - both inside and outside the office.</p><p><b>
Impact with Purpose</b></p><p>
At Whiteshield, your work drives real change. From shaping national labour strategies to advising global climate policy, we work on challenges that matter. For professionals who want their career to stand for something, this is your platform to make it count.</p><p><b>
Global Mindset</b></p><p>
Join an international network of economists, data scientists, policy advisors, and strategists - all collaborating across borders with a shared mission. Expect sharp minds, open conversations, and a genuine team spirit.</p></div>

Digital Delivery Manager (PMO) - Whiteshield

Aaramam

<p><b>Job Summary</b><br/>We are a fast-growing food and hospitality group expanding to <b>approximately 10 brands</b>. We are seeking an experienced <b>Online Food Ordering Accounts Manager</b> to lead and scale our online presence, driving sales, visibility, and brand performance across major delivery platforms.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and enhance brand performance on <b>Talabat,Noon,Deliveroo,Careem,Keeta,Smiles </b>and other online ordering platforms</li><li>Manage platform accounts end-to-end, including listings, menus, pricing, visuals, promotions, advertising, and analytics</li><li>Drive online revenue growth, conversion rates, and platform rankings</li><li>Plan and execute campaigns, promotions, and new brand launches across platforms</li><li>Collaborate with internal teams to ensure consistent brand positioning and execution</li><li>Monitor KPIs, analyse insights, and continuously optimise performance</li></ul><p><b>Requirements</b></p><ul><li>Proven experience working with <b>Talabat,Noon,Deliveroo,Careem,Keeta,Smiles</b> (restaurant group, brand, or platform side)</li><li>Strong experience in building food brands and scaling online business performance</li><li>Hands-on experience managing <b>multiple brands or accounts</b></li><li>Highly analytical, growth-focused, and ownership-driven mindset</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Zomato/Talabat/Noon/Careem/Smiles/Swiggy/Keeta: 1 year (Required)</li></ul><p>Language:</p><ul><li>Malayalam (Preferred)</li></ul>

Online Food Delivery Manager

Yethi Consulting Private Limited

<div><h3 class="jobSectionHeader"><b>Job Purpose</b><br>
<b>The Project Delivery Manager cum Scrum Master is responsible for planning, executing, tracking, and delivering multiple projects within defined timelines, budgets, and scope using an agile delivery model. The role ensures effective test management, quality assurance, and compliance throughout the delivery lifecycle, while driving stakeholder engagement, vendor coordination, and overall program success. This position also acts as the custodian of business requirements and ensures alignment between business objectives and delivery outcomes.</b><br>
<b>Key Result Areas</b></h3>
<h3 class="jobSectionHeader"><b>Business and Technical Knowledge</b><br>
<ul><li><b>Strong domain expertise in Global Transaction Banking, specifically Cash Management and Trade Finance (Accounts &amp; Deposits, Payments &amp; Payment Gateways, Statements, Import/Export LC, Guarantees, Advising, Collections, etc.).</b></li><li><b>Knowledge of modern banking technologies including APIs, Market Place, Artificial Intelligence, Cloud enabled platforms, and Oracle Banking Products (OBDX, OBP, GTB) is an added advantage.</b></li></ul><b>
Stakeholder and Team Management</b><br>
<ul><li><b>Manage senior stakeholders and coordinate cross functional teams to ensure successful and timely project delivery.</b></li><li><b>Facilitate agile ceremonies and collaboratively drive continuity of deliverables across distributed teams.</b></li><li><b>Provide team leadership through mentorship, training, and shadowing activities.</b></li><li><b>Recognize team achievements and foster a culture of high performance.</b></li><li><b>Deliver administrative support including structured meetings, documentation, knowledge transfer, and activity reporting.</b></li><li><b>Ensure resources are effectively coordinated and tasks are completed within project and BAU targets.</b></li></ul></h3>
<h3 class="jobSectionHeader"><b>Test &amp; Delivery Management</b><br>
<ul><li><b>Lead and deliver testing cycles to meet organizational quality standards and project success criteria.</b></li><li><b>Guide stakeholders in defining test scope, planning, prioritization, and role allocation.</b></li><li><b>Execute test management activities&mdash;including planning, scheduling, tracking, reporting, risk management, issue resolution, and RCA.</b></li><li><b>Support preparation of project and annual budgets for test management activities.</b></li><li><b>Conduct periodic capacity planning to ensure system resource availability in line with evolving demand.</b></li><li><b>Ensure strict adherence to project management frameworks, information controls, security guidelines, and change/incident management processes.</b></li><li><b>Engage and collaborate with stakeholders across Business, Technology, Operations, Enabling Units, external vendors, and senior leadership.</b></li></ul></h3>
<h3 class="jobSectionHeader"><b>Agile Leadership &amp; Scrum Mastery</b><br>
<ul><li><b>Efficiently manage and optimize the product backlog while ensuring alignment with business priorities.</b></li><li><b>Translate the Product Owner&rsquo;s vision and requirements to the delivery team with clarity.</b></li><li><b>Organize, facilitate, and continuously improve scrum ceremonies and agile delivery processes.</b></li><li><b>Coach teams to adopt agile practices and enhance delivery productivity.</b></li><li><b>Partner with other Scrum Masters to improve organizational agile maturity and methodologies.</b></li><li><b>Utilize agile tools to track progress, manage ceremonies, and generate required reports.</b></li></ul><b>
Knowledge, Skills &amp; Experience</b><br>
<ul><li><b>15+ years of experience in the banking industry including 7-8 years of experience in team management, project/program delivery, and test management.</b></li><li><b>In depth understanding of banking systems; technology experience with Oracle Banking Products, Global Transaction Banking (GTB) is a plus.</b></li><li><b>Strong proficiency in managing diverse teams and driving collaboration across business and technology units.</b></li><li><b>Demonstrated capability in senior stakeholder management and executive-level communication.</b></li><li><b>Strong organizational, analytical, and presentation skills.</b></li><li><b>Proactive in implementing structured project/program governance frameworks, delivery discipline, and continuous improvement.</b></li><li><b>Ability to plan and re plan test stages with stakeholder.</b></li></ul></h3></div>

Project Manager for API Banking project_Dubai

Align Staffing Solutions

<p>We&rsquo;re Hiring: Operations Manager</p><p>We are seeking a reliable and results-driven Operations Manager to oversee our delivery operations.</p><p>Responsibilities:</p><ul><li>Lead and manage delivery operations.</li><li>Ensure all deliveries are on time, safe, and accurate.</li><li>Monitor performance, track KPIs, and prepare operational reports.</li><li>Resolve delivery issues and ensure compliance with company and safety policies.</li></ul><p>Key Requirements:</p><ul><li>Strong client coordination and relationship management skills.</li><li>Valid UAE driving license mandatory.</li><li>3-5 years of experience delivery or staffing operations within the UAE.</li></ul><p>Apply Now!</p><p>Interested candidates can share their CV directly at hiring@alignmanpower.com; subject- <b>Delivery Operations Manager</b> Or WhatsApp: 058 203 0330</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED5,000.00 - AED8,000.00 per month</p><p>Experience:</p><ul><li>delivery operation/staffing industry: 4 years (Required)</li></ul><p>License/Certification:</p><ul><li>UAE driving license (Required)</li></ul>

Operations Manager

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