sales manager

delivery driver

warehouse helper

company driver

executive driver

delivery manager

CNS Middle East

<div><b>Company Description</b><p><br>
CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br>
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br>
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><b><br>
Job Description</b><p><br>
The Technical Delivery Manager is responsible for the end-to-end execution and successful handover of large-scale enterprise IT projects, focusing on systems integration, networking, and security solutions. Drawing on a deep technical background in these domains, this role provides strategic leadership to a multidisciplinary engineering team, ensuring that all client engagements are delivered on time, within budget, and to the highest quality standards, directly impacting on the profitability and reputation of the Digital Services division.</p><p><b>
DUTIES &amp; RESPONSIBILITIES</b></p><ul><li>
Lead, mentor, and manage a cross-functional technical team consisting of system administrators, network engineers, applications and cybersecurity professionals to execute complex IT projects.</li><li>
Define and enforce robust delivery methodologies, governance frameworks, and quality assurance processes for all customer-facing engagements.</li><li>
Act as the primary executive escalation point for critical project roadblocks, ensuring swift technical and commercial resolution while maintaining high customer satisfaction.</li><li>
Partner closely with Pre-Sales and Sales teams to ensure smooth transitions from proposal and pipeline stages into active delivery, validating scope, timelines, and resource requirements.</li><li>
Oversee capacity planning, resource allocation, and utilization tracking to minimize bench costs and optimize department productivity.</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
Education</b></p><ul><li>
Bachelor's degree in Computer Science, Information Technology, or related engineering field.</li><li>
Master's degree or MBA; advanced technical certifications (e.g., CISSP, CCNP). (Desired)</li></ul><p><b>
Experience</b></p><ul><li>
10+ years in IT project delivery with 5+ years in a leadership role managing systems, networks, and security teams.</li><li>
15+ years of experience, including a proven track record of delivering multi-million dollar enterprise IT projects. (Desired)</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Deep understanding of IT infrastructure (networks, security, systems), stakeholder management and vendor negotiation.</li><li>
Advanced knowledge of ITIL, PMP/Agile frameworks, and enterprise managed services architecture.</li></ul><div></div><p><i>
Compliance with policies and procedures based on the ISO standards adopted by CNS.</i></p></div>

Technical Delivery Manager

Xsolla

<div><div><b>ABOUT US</b></div>
<div></div>
<div>Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.</div>
<div></div>
<div>For more information, visit xsolla.com.</div><div></div><div><p><br>
We are looking for a <b>PS Delivery Manager</b> to lead and support payment solution integrations from a technical, operational, and user-experience perspective.</p>
<p>
In this role, you will work closely with development, product, UX/UI, marketing, business development teams and external payment partners to ensure that new payment solutions are not only successfully integrated, but also well-documented, easy to use, performant, and aligned with game industry best practices.</p>
<p>
You will become a key subject matter expert throughout the integration lifecycle &mdash; from analyzing technical documentation and defining the setup to improving the customer journey, supporting launches, and identifying opportunities to enhance payment performance.</p>
<p>
 <b>What you&rsquo;ll do</b></p>
<ul>
<li><b>Analyze payment solution setup and technical documentation</b> together with development teams, gaining a deep understanding of the product&rsquo;s capabilities, configuration options, parameters, technical requirements, and limitations.</li>
<li><b>Translate technical documentation into practical implementation knowledge</b>, identifying dependencies, potential integration challenges, and opportunities to optimize the setup.</li>
<li><b>Own the end-to-end integration perspective</b>, ensuring that technical capabilities are reflected in a clear and efficient user journey.</li>
<li><b>Represent the company in external communications</b> with payment providers and other partners throughout the integration process and subsequent product or payment method promotion.</li>
<li><b>Act as a subject matter expert for marketing and communications</b>, providing expertise and content input for launch announcements, product materials, PR activities, and other external communications.</li>
<li><b>Partner with Product Design and UX/UI teams</b> to review and improve the end-to-end payment user journey, identifying friction points and recommending UX best practices based on market research and industry standards.</li>
<li><b>Research and apply best practices</b> in payment UX, integration flows, configuration, and customer experience to continuously improve our solutions.</li>
<li><b>Act as an internal subject matter expert</b> for new payment launches, helping internal teams understand new payment methods, their capabilities, setup, customer journey, and operational considerations.</li>
<li><b>Analyze payment performance and customer experience</b>, identifying areas for improvement in conversion, reliability, usability, and overall payment flow.</li>
<li><b>Work directly with payment partners&rsquo; teams</b> on conversion rate (CR), UX, and performance improvements, using data and best-practice benchmarks to recommend changes to the setup.</li>
<li><b>Identify setup improvements</b> &mdash; including configuration, parameters, API components, and user-flow elements &mdash; that can improve payment performance and customer experience.</li>
<li><b>Provide structured feedback to payment providers</b> on their APIs, documentation, configuration options, and integration components, helping partners improve their products and integration experience.</li>
<li><b>Connect technical, product, UX, and commercial perspectives</b>, ensuring that integration decisions deliver value for both the business and the end customer.</li></ul><br>
<p></p>
</div>
<h3 class="jobSectionHeader"><b>Payment Systems Delivery Manager Responsibilities</b></h3><div>
<ul><li>Experience in <b>payment solutions, payment integrations, fintech, or a related technical/product environment</b>.</li>
<li>Strong ability to <b>read, understand, and analyze technical documentation</b>, APIs, integration guides, configuration parameters, and product requirements.</li>
<li>Experience working closely with <b>development and technical teams</b> and translating technical concepts into actionable business and product requirements.</li>
<li>Strong understanding of <b>UX principles and user journey optimization</b>, ideally with experience in payments or other conversion-sensitive digital products.</li>
<li>Ability to analyze payment flows and identify opportunities to improve <b>conversion rate, usability, reliability, and overall performance</b>.</li>
<li>Experience working with <b>external partners, payment providers, or technology vendors</b> and confidently representing the company in professional communications.</li>
<li>Strong stakeholder-management and communication skills, with the ability to work effectively across <b>Engineering, Product, Design, UX/UI, Marketing, and external partner teams</b>.</li>
<li>A structured, analytical mindset and the ability to identify problems, investigate their root causes, and turn findings into practical improvements.</li>
<li>Ability to research <b>market and UX best practices</b> and apply them pragmatically to real-world payment integrations.</li>
<li>Excellent written and verbal communication skills, including the ability to explain complex technical topics clearly to both technical and non-technical audiences.</li>
</ul>
</div><div><h3 class="jobSectionHeader"><b>What success looks like</b></h3>
<p>
In this role, success means that every new payment integration is not simply technically completed, but is <b>well understood, well documented, easy to navigate, optimized for conversion, and delivered with a high-quality customer experience</b>.</p>
<p>
You will help us build stronger integrations, improve payment performance, strengthen collaboration with payment providers, and continuously raise the quality of our payment journeys based on data, user needs, and the best practices in the market.</p></div><div></div><div><b><br>
Benefits:</b></div>
<div>We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we&rsquo;re not just building a business; we&rsquo;re cultivating a community that values creativity, collaboration, and the transformative power of play.</div>
<div></div>
<div><i>By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this </i><i>Xsolla Privacy Notice for Job Applicants</i><i>. Please direct any inquiries regarding your data privacy to careers@xsolla.com.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Payment Systems Delivery Manager

TechTalent

<p><b>Project Manager / Scrum Master (Freelance)</b></p><p>We are looking for a Project Manager / Scrum Master for a digital experience agency in Dubai. This is a consolidated delivery role covering project management and Scrum Master duties across concurrent web, product, and platform projects.</p><p><b>Responsibilities</b></p><ul><li>Own delivery end to end: planning, governance, agile ceremonies, scope, risk, budget, and client communication</li><li>Run multiple concurrent web, product, and platform projects to deadline</li><li>Coordinate cross-functional, offshore, and freelance teams</li><li>Manage clients and technical teams directly (client-facing role)</li><li>Report to the Delivery Director</li></ul><p><b>Requirements</b></p><ul><li>6+ years of digital project management experience in an agency or digital product environment</li><li>Proven track record running multiple concurrent projects to deadline</li><li>Strong agile / Scrum background; PSM, CSM, or PMP is a plus</li><li>Confident managing both clients and technical teams</li><li>Comfortable across web, product, and platform builds</li><li>Fluent written and verbal English; Arabic is a plus</li></ul><p><b>Terms</b></p><ul><li>Location: Dubai, UAE</li><li>Work model: Onsite, full time (not remote)</li><li>Engagement: Freelance / independent contractor (must be able to invoice as a freelancer)</li><li>Rate: Up to AED 10,000 per month, all-inclusive</li><li>Start: Immediate</li><li>Visa: No visa sponsorship provided; candidates must have their own valid UAE residence visa (own / self-sponsored)</li></ul><p>Job Types: Full-time, Temporary, Contract</p><p>Pay: AED7,000.00 - AED10,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your notice period / earliest joining date?</li><li>What type of UAE residence visa do you currently hold (work / spouse / golden / freelancer / other)? Please specify </li><li>Are you available full-time onsite in Dubai? </li><li>Describe two or more projects you ran concurrently: type of build (web / product / platform), team size and locations (onshore/offshore), and how you handled scope, budget, and client communication.</li></ul><p>Work Location: In person</p>

Project Manager/Scrum Master | Dubai | Onsite

NOON E-COMMERCE

<p>Job Title: Last-Mile Delivery Operations Coordinator<br/>Location: UAE<br/>Reporting to: Assistant Manager / Manager Operations</p><p>What You&rsquo;ll Do</p><p>Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are currently seeking a proactive and detail-oriented Operations Executive to join our high-performing Heroes Operations Team. The ideal candidate will play a critical role in overseeing day-to-day rider operations, ensuring smooth execution and operational efficiency. This position demands strong organizational abilities, clear communication, and a hands-on approach to problem-solving in a fast-paced environment.</p><p>noon mission: Every door, every day</p><ul><li>Manage day-to-day rider operations and serve as the first point of contact for rider-related queries including COD reconciliation, transfers, and attendance.</li><li>Coordinate closely with hub teams to ensure smooth communication and execution of rider deployments and shift allocations.</li><li>Review and verify rider rosters in consultation with the respective hub teams to ensure accuracy and operational readiness.</li><li>Monitor rider attendance and ensure timely reporting and escalation of discrepancies.</li><li>Support inter-hub rider transfers and ensure all documentation and updates are accurately maintained.</li><li>Maintain clear and up-to-date operational records in compliance with company policies.</li><li>Liaise with internal teams (HR, payroll, transport, etc.) to support rider needs and address operational dependencies.</li><li>Proactively contributes to continuous improvement initiatives for enhancing rider engagement, productivity, and operational efficiency.</li></ul><p>What you&rsquo;ll need?</p><ul><li>Bachelor's Degree in Human Resources Management, or comparable field</li><li>Able to use Microsoft Office &amp; google sheets efficiently</li><li>Exceptional verbal, written, and visual communication skills with confidence and presenting to sizable groups</li><li>Ability to speak other languages and basic understanding of local languages and dialects is an advantage.</li><li>Driven and ability to work independently with high proactivity in a dynamic environment.</li><li>Ability to contribute and work effectively in a team.</li><li>Flexible and able to embrace and respond to change effectively.</li><li>Sense of urgency.</li><li>Loyalty, high integrity and ability to keep confidentiality.</li><li>Minimum 3 years rider operations / fleet operations</li><li>Ability to thrive in a fast-paced environment</li></ul><p>Who will excel?</p><p>● We&rsquo;re looking for people with high standards, who understand that hard work matters.</p><p>● You need to be relentlessly resourceful and operate with a deep bias for action.</p><p>● We need people with the courage to be fiercely original.</p><p>noon is not for everyone; readiness to adapt, pivot, and learn is essential.</p><p>Job Type: Full-time</p><p>Pay: Up to AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>Are you currently located in the UAE?</li><li>Are you efficient in preparing various fleet management reports using Excel and Google Sheets?</li></ul><p>Experience:</p><ul><li>Last-Mile Delivery Operations: 3 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Last-Mile Delivery Operations Coordinator

<div><h2 class="jobSectionHeader"><b>United Arab Emirates, Dubai</b></h2>
<h2 class="jobSectionHeader"><b>Operations Support/Management</b></h2><div><div> </div></div><p></p><div><div><ul><li>Direct Performance Live Engineers in safe, reliable, and efficient product and service delivery.</li>
<li>Drive internal and external customer satisfaction and service quality.</li>
<li>Liaise with the supported GU BL PSD Managers for job life cycle support and technical and incident management.</li>
<li>Ensure systematic usage of standard work and risk management.</li>
<li>Provide visibility regarding crew and associated function&rsquo;s SQ performance and improvement opportunities.</li>
</ul><ul><li>Verify projected resource plan (workforce, assets) according to RO growth.</li>
<li>Collaborate with Performance Live Center Manager to manage loading of PLE as per center risk assessment &amp; efficiency targets.</li>
<li>Ensure PLC hardware and software compliant with IT standards.</li>
<li>Assign jobs to PL engineers based on loading and job complexity.</li>
<li>Ensure customer data management plan implemented.</li>
<li>Validate job specific RACI based on service model.</li>
<li>Conduct pre-and post-job briefs for every job. Discuss and communicate risks and controls to field personnel.</li>
<li>Manage incident life cycle as per the risk matrix, escalating as needed, and conduct incident response and recovery.</li>
<li>Participate in incident investigation, validation of results and reviews.</li>
<li>Manage service delivery process to exceed customer expectations.</li>
<li>Manage quality control of all field deliverables. Approve final job deliverables.</li>
</ul><p></p><p>Experiance Professional</p>
<p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p>
<p></p><div><div> </div></div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>International Opportunities</b></h3>
<div><p>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Insurance</b></h3>
<div><p>Health, vision, and dental insurance for you and your dependents available from day one.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Learning Opportunities</b></h3>
<div><p>Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Diverse and Inclusive</b></h3>
<div><p>Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.</p>
</div></div></div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
</p><p>Global in outlook, local in practice &ndash; and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.</p><br>
<br>
<p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.</p>
<p>We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.</p>
<p>SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.</p></div></div></div></div></div>

Performance Live Center Planner

<div><p><b>Key Accountabilities:
</b></p><ul><li>Demand Intake &amp; Governance
<ul><li>Own and manage the end-to-end demand lifecycle from intake to closure across BAU, projects, and strategic initiatives.
</li><li>Ensure all demands meet entry criteria (business case, scope clarity, dependencies, and priority alignment).
</li><li>Enforce standardized demand artefacts (BRDs, epics, CRs) in collaboration with Product, Architecture, and Delivery teams.
</li><li>Act as the single point of orchestration for Business demands impacting IT systems.
</li><li>Cultivate strong relationships and communication channels with Business [Commercial &amp; Customer and Channels], IT [design, delivery and development. etc], Technology [Architecture, Service Operation, Network, TSRM], and Support Functions [Finance, HR, Procurement, etc].
</li><li>Key contributor for Product simplification and rationalization, MVP focus, embedding digital first components as applicable for fastest TTM and highest value.
</li></ul></li><li>Portfolio Prioritization &amp; Planning
<ul><li>Drive portfolio prioritization aligned to business strategy, regulatory needs, and IT roadmap.
</li><li>Balance short-term BAU, revenue-generating initiatives, and long-term strategic investments.
</li><li>Facilitate prioritization forums with senior Business and IT stakeholders.
</li><li>Maintain a single version of truth for the demand and project portfolio.
</li></ul></li><li>Capacity &amp; Financial Alignment
<ul><li>Partner with Capacity &amp; Planning teams to align demand forecasts with available capacity (internal teams and strategic vendors).
</li><li>Ensure demand plans are feasible within budget, MD capacity, and delivery constraints.
</li><li>Highlight capacity bottlenecks, funding gaps, and trade-off options to leadership.
</li><li>Support budget planning, forecast accuracy, and portfolio-level financial transparency.
</li></ul></li><li>Agile &amp; Waterfall Portfolio Oversight
<ul><li>Manage demand flow across Agile squads and Waterfall delivery streams, ensuring clarity on execution model.
</li><li>Ensure Agile backlogs are sufficiently refined and aligned with PI/quarterly planning.
</li><li>Track execution progress, dependencies, and risks across both models.
</li></ul></li><li>Stakeholder Management &amp; Communication
<ul><li>Act as a trusted advisor to senior Business stakeholders on demand feasibility and sequencing.
</li><li>Provide clear, data-driven portfolio insights to IT leadership (status, risks, trade-offs, value).
</li><li>Resolve cross-functional conflicts related to priority, capacity, and delivery ownership.
</li></ul></li><li>Reporting, Metrics &amp; Continuous Improvement
<ul><li>Define and track portfolio KPIs (e.g., demand throughput, execution predictability, scope stability, time-to-market).
</li><li>Provide executive-level dashboards and insights for decision-making.
</li>Continuously improve demand management processes, tools, and governance frameworks.<br>
<li>
</li></ul></li></ul><p></p><p><b>Qualifications:
</b></p><ul><li>Minimum Bachelor in Information Technology/ Information Services/ Computer Science
</li><li>Certifications such as Project Management, Agile Methodologies is a Must
</li>Master&rsquo;s degree is a plus<br>
<li>
</li></ul><p></p><p><b>Experience:
</b></p><ul><li>10&ndash;15 years of experience in IT demand, portfolio, program, or delivery management
</li><li>Experience in telecom IT environments (BSS/OSS preferred)
</li><li>Prior experience working with large transformation programs and BAU portfolios
</li><li>Exposure to multi-vendor delivery environments
</li>Must have exposure to the Netcarcker stack<br>
<li>
</li></ul><p></p><p><b>Skills:
</b></p><ul><li>Strong portfolio and demand management expertise in large IT environments
</li><li>Excellent stakeholder management and executive communication skills
</li><li>Ability to make trade-off decisions balancing value, cost, risk, and capacity
</li><li>Structured, data-driven, and outcome-oriented mindset
</li><li>Strong understanding of Agile, SAFe, and Waterfall delivery models
</li><li>Solid grasp of capacity planning, MD-based delivery models, and vendor governance
</li>Proficiency with Jira, Confluence, and portfolio reporting tools<br>
<li>
</li></ul><p></p><p><b>Success Measures:
</b></p><ul><li>Improved demand predictability and on-time delivery
</li><li>Reduced unplanned work and scope volatility
</li><li>Higher portfolio throughput and business satisfaction
</li><li>Clear alignment between strategy, funding, capacity, and execution</li></ul></div><p></p>

Manager – Demand & Portfolio Management

Hermès

<div>
 <strong>
  JOB TITLE:
 </strong>
 <strong>
  LEARNING &amp; DEVELOPMENT MANAGER
  <br/>
  <br/>
 </strong>
 <strong>
  REPORTS TO:
 </strong>
 HR DIRECTOR
 <br/>
 <br/>
 <strong>
  LOCATION:
 </strong>
 DUBAI HEAD OFFICE
 <br/>
 <br/>
 <strong>
  ORGANISATION UNIT:
 </strong>
 HUMAN RESOURCES
 <br/>
 <br/>
 <strong>
  SCOPE OF JOB:
  <br/>
  <br/>
 </strong>
 Assume responsibility for setting the Learning &amp; Development direction HME to reach the 5 days of learning for all employees each year through the creation and delivery of meaningful learning programmes.
 <br/>
 <br/>
 The L&amp;D manager will lead the Retail Training Manager to focus on development within the retail community and proactively focus on head office and management development to reinforce this community with aligned training. Collaborate with the HRBP community to identify and support with the development of key talent.
 <br/>
 <br/>
 <strong>
  DIRECT REPORTS:
 </strong>
 2 (Retail training Manager, L&amp;D Executive)
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  VISION / STRATEGIC THINKING
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define and implement the regional L&amp;D strategy aligned with HR Director, the regional B+2 business goals and the Herm&egrave;s group learning vision.
  </li>
  <li>
   Collaborate with the retail training manager to agree the annual retail learning plan in line with the vision and focuses of HME.
  </li>
  <li>
   Drive innovation in learning through digital tools including My Click H, My Campus and regionally The Hub, experiential learning and blended learning approaches.
  </li>
  <li>
   Monitor trends in the industry and region to highlight best practices to develop the learning offer.
  </li>
  <li>
   Collaborate with Europe/Global and regional HR teams to align talent initiatives with the Herm&egrave;s Group processes and regional talent objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HEAD OFFICE &amp; MANAGEMENT DEVELOPMENT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Take ownership of all head office employee learning and development including needs analysis, delivery or sourcing of suitable training and roll out and follow up to ensure its positive impact.
  </li>
  <li>
   Act as a key partner to the HRBPs, HR Director and management team to identify and develop key talent.
  </li>
  <li>
   Design and deliver key talent development programmes including:
   <br/>
   <br/>
  </li>
 </ul>
 Management Development Programmes
 <br/>
 <br/>
 UAE National specific development paths
 <br/>
 <br/>
 High potential and leadership development initiatives across the region.
 <br/>
 <br/>
 <ul>
  <li>
   Collaborate with HRBPs on business needs and the development of identified successors to create tailored learning plans to build strength across the HME team.
  </li>
  <li>
   Oversee the Retail Training Manager to ensure consistent, high-quality learning delivery across the store in the Middle East.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MEASURE LEARNING IMPACT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Evaluate training effectiveness and continuously improve learning content and delivery methods.
  </li>
  <li>
   Ensure all administration related to Retail Learning practices is accurately maintained for annual HR reporting.
  </li>
  <li>
   Manage L&amp;D performance against key metrics to track the department&rsquo;s commercial impact.
  </li>
  <li>
   Proactively manage the L&amp;D department budget.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  TEAM DEVELOPMENT
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and develop the L&amp;D team to ensure all members are able to perform and deliver at their best.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MEASURES OF SUCCESS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and launch key Learning &amp; Development programmes for HME that align with the regional HR and Commercial strategy.
  </li>
  <li>
   Able to act as the key referent for all L&amp;D support and partner with varied stakeholders.
  </li>
  <li>
   Ability to work independently and collaboratively in a dynamic environment.
  </li>
  <li>
   Excellent interpersonal and communication skills.
  </li>
  <li>
   Highly organised with a strong retail (or similar industry) understanding.
  </li>
  <li>
   Ability to roll out and communicate key initiatives and drive clear, commercial conclusions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 7 years of experience in HR management, with a focus on talent Development, Training or Learning &amp; Development preferably within retail or a similar client orientated industry.
  </li>
  <li>
   Proven experience of building and managing talent programmes.
  </li>
  <li>
   Strong understanding of learning frameworks and employee development.
  </li>
  <li>
   Excellent communication and facilitation skills.
  </li>
  <li>
   Excellent strategic thinking, communication, and interpersonal skills.
  </li>
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   Proficiency in HR software and Microsoft Office Suite.
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  This job description is intended to outline the primary duties, responsibilities, and qualifications for the role. It is not an exhaustive list of all tasks or responsibilities. As business needs evolve, job duties may change and employees may be required to take on additional responsibilities or participate in new projects consistent with the nature and level of the position. Flexibility, adaptability, and willingness to support the broader objectives of the organization are expected as part of this role.
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 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
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Learning & Development Manager

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