sales manager

marketing manager

operations manager

e-commerce manager

logistics manager

delivery operations manager

The LAB Holding LTd

Position Title: Aggregator &amp; Delivery Operations Executive (Food &amp; Beverage) Department: Operations Reports To: Delivery Operations Manager / Head of Operations Location: DubaiRole PurposeThe Aggregator &amp; Delivery Operations Executive is responsible for overseeing daily delivery operations across in-house fleet and third-party aggregator platforms ( Talabat, Deliveroo, Careem, Noon, etc.). The role ensures smooth coordination between the kitchen, riders, and aggregators to guarantee accurate order flow, on-time delivery, and a high-quality customer experience.Key ResponsibilitiesDelivery &amp; Aggregator Management<ul><li>Oversee end-to-end delivery operations across outlets and central kitchen.</li><li>Manage relationships with aggregator platforms; ensure menus, pricing, promotions, and availability are always updated.</li><li>Monitor aggregator dashboards to track performance, cancellations, and SLA compliance.</li><li>Supervise riders and third-party drivers, ensuring adherence to company standards, grooming, and customer service etiquette.</li><li>Resolve escalations related to delayed, incorrect, or failed deliveries.</li></ul>Kitchen Coordination<ul><li>Work closely with kitchen teams to align on prep times, order sequencing, and peak-hour flow.</li><li>Ensure accurate and timely order handover from kitchen to riders.</li><li>Monitor food packaging, labeling, and temperature control to maintain quality.</li><li>Support implementation of kitchen-side improvements (KDS usage, POS order flow, labeling systems).</li></ul>Quality, Compliance &amp; Reporting<ul><li>Ensure all food safety, hygiene, and packaging standards are met for delivery orders.</li><li>Track key KPIs: on-time delivery %, order accuracy, customer complaints, aggregator ratings.</li><li>Prepare daily/weekly performance reports covering delivery volumes, aggregator sales, and customer feedback.</li><li>Identify bottlenecks in kitchen-to-delivery workflow and recommend solutions.</li><li>Contribute to delivery cost optimization by analyzing aggregator commissions, wastage, and refunds.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Supply Chain, Hospitality, or related field (preferred).</li><li>2&ndash;4 years of experience in F&amp;B delivery, logistics, or aggregator management.</li><li>Strong understanding of kitchen operations, order prep processes, and food safety standards.</li><li>Familiarity with POS/KDS systems and aggregator portals (Talabat, Deliveroo, Careem, Noon, etc.).</li><li>Strong communication and coordination skills with BOH, FOH, and riders.</li><li>Proficiency in MS Excel / Google Sheets for reporting and analysis.</li><li>Ability to work under pressure, multitask, and resolve issues quickly.</li></ul>KPIs / Success Measures<ul><li>On-time delivery rate (%)</li><li>Aggregator SLA compliance &amp; customer ratings</li><li>Order accuracy and reduction in complaints/refunds</li><li>Delivery cost vs. sales ratio</li><li>Improvement in kitchen-to-delivery workflow efficiency</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you managed delivery operations involving both in-house fleets and third-party aggregators (e.g., Talabat, Deliveroo, Careem, Noon)?</li></ul>Experience:<ul><li>Food &amp; beverage delivery operations or aggregator management: 3 years (Required)</li></ul>

Aggregator & Delivery Operations Executive (Food & Beverage)

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
To help us maintain our high standards of service, we are seeking an experienced and accomplished Hub Channel Team Lead, to drive both innovation and execution in our busy Transportation network. 
 
Your responsibilities: 
First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Hub Account Managers, as and when required: you&rsquo;ll step in on their behalf where necessary. 
You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs. 
You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables. 
You will be expected to interview candidates for associate roles. 
You will be responsible for briefing and monitoring the workload of all associates. Therefore, you&rsquo;ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis. 
In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you&rsquo;ll follow-up on and resolve any process-related issues as and when required. 
You are expected to be flexible to work in different shifts and to do overtime when needed. 
Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more. 
 
Key job responsibilities 
<ul><li>Supervise the dispatch of shipments in the stations for Hub.</li><li>Timely monitoring of the cost of Supply runs</li><li>Manage Metrics</li><li>Identify opportunities and areas of improvement with stores on the delivery process.</li><li>Leverage maps to analyze the distribution of active stores and ADE Scouting.</li><li>Dive deep on Store performance metrics</li><li>Participate in continuous improvement projects.</li><li>Actively participate in meetings with station stakeholders to present program quality metrics.</li><li>Work with Field Team members within your territory to improve operational aspects that impact the customer experience.</li><li>Supervise the execution of Debrief, monitoring on road shipments.</li><li>Management of capacity, performance analysis for volume balancing.</li><li>Provide support to our partners in the delivery processes.</li></ul> 
About the team 
The Hub program is part of Amazon's fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! Today, we are building the Hub network in UAE, Egypt, Japan, Mexico, Spain and the US, while planning for global reach!</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>UAE national with family book</li><li>Experience with planning, performance metrics, and process improvement</li><li>Experience managing teams</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in logistics</li><li>Experience with data analysis</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Channel Team Lead - UAE Nationals Only, Hub Delivery

Anona Diet

Delivery Operations ManagementJoin Anona &ndash; Now Hiring in the UAEAbout Anona At Anona, we make weight management simple, tasty, and sustainable. We&rsquo;re a growing meal plan company based in Kuwait and now expanding to the UAE. Known for delivering high-quality meals that never compromise on flavor, we offer flexible subscriptions that help people achieve real results. Join us and be part of a team that values quality, creativity, and making a positive impact on people&rsquo;s lives.Role: Driver Supervisor We are hiring a Driver Supervisor to oversee delivery operations in the UAE. This role is responsible for managing drivers, optimizing routes, ensuring timely and accurate deliveries, and maintaining service quality across all delivery operations.Responsibilities:<ul><li>Plan and oversee daily delivery schedules across the UAE</li><li>Optimize routes and driver allocations to ensure on-time deliveries</li><li>Supervise dispatch to ensure boxes are packed, labeled, and loaded correctly</li></ul>Driver Management &amp; Training:<ul><li>Train and guide drivers on professional conduct, route discipline, and customer service</li><li>Monitor driver performance, grooming, attendance, and compliance with company standards</li><li>Ensure adherence to delivery policies and hygiene protocols</li></ul>Vehicle Oversight &amp; Fuel Tracking:<ul><li>Manage company and rented vehicles, ensuring timely servicing and upkeep</li><li>Monitor and record fuel usage, ensuring efficiency and cost control</li><li>Ensure all vehicle documentation (registration, insurance, logs) is up to date</li></ul>System &amp; SLA Monitoring:<ul><li>Use backend systems to track delivery performance and SLA compliance</li><li>Generate reports on delivery accuracy, timing, and route adherence</li><li>Identify issues and implement corrective actions to improve performance</li></ul>Coordination &amp; Reporting:<ul><li>Liaise with rental companies to ensure reliable service and timely vehicle replacements</li><li>Collaborate with customer service, logistics, and production teams for smooth delivery flow</li><li>Report regularly to management on driver performance, delivery KPIs, and vehicle status</li></ul>Requirements<ul><li>3&ndash;5 years&rsquo; experience in logistics, delivery, or transport supervision (preferably food or FMCG)</li><li>Strong leadership and team management skills</li><li>Knowledge of UAE roads and delivery regulations</li><li>Familiarity with GPS systems, backend order management, and SLA monitoring</li><li>Computer literacy (MS Excel, backend tools, GPS dashboards)</li><li>Strong communication skills in English; Arabic/Hindi is an advantage</li><li>Valid UAE driving license preferred</li></ul>Location: Dubai, UAEJob Types: Full-time, Permanent

Driver Supervisor

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as a Ops Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Manage operational performance for DSP delivery partners
 </li>
 <li>
 Analyze performance and suggest process improvements to optimize deliveries and Customer Experience.
 </li>
 <li>
 Program Manage new store launches from Last mile perspective
 </li>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Collaborate with other managers to standardize processes
 </li>
 <li>
 Drive Safety initiatives programs
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 University degree (Bachelor's or Master's degree), completed before start date
 </li>
 <li>
 Advanced proficiency in written and verbal English
 </li>
 <li>
 Relevant experience in performing data analysis
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience of communicating with a wide range of stakeholders, including your peers and leadership
 </li>
 <li>
 Experience in a logistical working environment
 </li>
 <li>
 Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A3064480
</div>

Operations Manager, Amazon Now

<div><div>DESCRIPTION<div>
When you join Amazon as a Ops Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
Key job responsibilities 
<ul><li>Manage operational performance for DSP delivery partners</li><li>Analyze performance and suggest process improvements to optimize deliveries and Customer Experience.</li><li>Program Manage new store launches from Last mile perspective
</li><li>Promote a culture of safety and wellbeing
</li><li>Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
</li><li>Support and lead a team and handle administrative work alongside building and supporting a strong team culture
</li><li>Collaborate with other managers to standardize processes</li><li>Drive Safety initiatives programs</li></ul></div></div><div>
BASIC QUALIFICATIONS<ul><li>University degree (Bachelor's or Master's degree), completed before start date</li><li>Advanced proficiency in written and verbal English</li><li>Relevant experience in performing data analysis</li></ul></div><div>
PREFERRED QUALIFICATIONS<ul><li>Experience of communicating with a wide range of stakeholders, including your peers and leadership</li><li>Experience in a logistical working environment</li><li>Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
 <div><div>Job details</div><ul><div><div>
ARE, Dubai</div></div><div><div>
Supply Chain/Transportation Management</div></div></ul></div>

Grans group

Location: Dubai, UAERole OverviewWe are looking for an experienced MEP Manager to oversee daily operations of the MEP division, manage the existing team, and ensure smooth delivery of multiple projects. The MEP Manager will report directly to the Managing Director and work closely with top management to achieve project and financial targets.Key Responsibilities<ul><li>Manage day-to-day MEP operations and project execution.</li><li>Lead and mentor project managers, engineers, and site staff.</li><li>Oversee estimation, tendering, procurement, and authority approvals.</li><li>Ensure quality, timely delivery, and cost control on all projects.</li><li>Prepare progress, financial, and operational reports for the MD.</li></ul>Requirements<ul><li>15&ndash;20 years&rsquo; MEP contracting experience in UAE, including senior operations/management roles.</li><li>Strong technical knowledge (HVAC, Electrical, Plumbing, Firefighting).</li><li>Excellent organizational, leadership, and reporting skills.</li></ul>What We Offer<ul><li>Competitive senior management package (salary + benefits).</li><li>Opportunity to lead and strengthen an existing MEP division.</li><li>Long-term stability with a well-established contracting group.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Expected Salary Package</li><li>Are you well versed in Estimation, Engineering &amp; Execution ?</li></ul>Experience:<ul><li>UAE MEP: 10 years (Required)</li><li>Management: 5 years (Required)</li></ul>

MEP Manager

Food People

<div>
 
 
 RESTAURANT GENERAL MANAGER
 
 
 
 
 
 
 
 FINE DINING EXPERIENCE IS ESSENTIAL
 
 
 
 
 PRE-OPENING EXPERIENCE IS ADVANTAGEOUS
 
 
 
 
 BASED IN DUBAI
 
 
 
 
 
 
 Food People are working with a premium dining restaurant in Dubai, who are seeking an experienced Restaurant General Manager to join their expanding team.
 
 
 
 
 
 As the General Manager, you will take full ownership of the restaurant&rsquo;s performance, driving both profitability and guest satisfaction. By leading day-to-day operations and inspiring your team, you will ensure the delivery of exceptional service standards and create memorable dining experiences that keep guests returning.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Responsible for day-to-day operations and developing restaurant team members.
 </li>
 <li>
 Maintain the highest level of quality for food &amp; service delivery and ensure that they are in line with the brand&rsquo;s standards.
 </li>
 <li>
 Build and maintain relationships with the restaurant&rsquo;s customers by managing the application of customers&rsquo; feedback and providing best-in-class service to ensure customers&rsquo; satisfaction and retention.
 </li>
 <li>
 Ensure that the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.
 </li>
 <li>
 Monitor F&amp;B costs, labor costs, inventory, scheduling, and ordering on a daily basis and identify measures to cut waste.
 </li>
 <li>
 Find new ways to improve efficiency and process within the operation.
 </li>
 </ul>
 
 
 
 
 
 KEY INGREDIENTS
 
 
 
 
 
 <ul>
 <li>
 Experience operating in a Restaurant General Manager position.
 </li>
 <li>
 Previous experience within a premium dining concept.
 </li>
 <li>
 Experience and background in handling business P&amp;L.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Experience creating, implementing, and training SOP&rsquo;s.
 </li>
 </ul>
 
 
 
 
 
 
 Please note, only candidates with relevant experience will be contacted to discuss the position in more detail
 
 
 
</div>

Restaurant General Manager

Explore 5696+ Delivery operations manager in Dubai this September. Find roles across top companies and apply now to boost your career.

5696 delivery operations manager jobs IN Dubai

Aggregator & Delivery Operations Executive (Food & Beverage)

Channel Team Lead - UAE Nationals Only, Hub Delivery

Driver Supervisor

Operations Manager, Amazon Now

Operations Manager, Amazon Now

MEP Manager

Restaurant General Manager