it support specialist

it support engineer

tech support coordinator

administrator

dashboard engineer

desktop support

OPR DIGITAL HUB GROUP LLC

Desktop Support &mdash; Job DescriptionSummary<ul><li>Provide frontline technical support for end‑user devices and desktop services to ensure reliable day‑to‑day operations and high user satisfaction.</li></ul>Core responsibilities<ul><li>Incident support: Troubleshoot and resolve hardware, OS (Windows/macOS), and peripheral issues (printers, scanners) for end users.</li><li>Service desk: Triage tickets, meet SLA targets, escalate complex problems to 2nd/3rd‑line teams, and document resolutions in the ticketing system.</li><li>User provisioning: Create and manage user accounts, permissions, and group memberships (Active Directory/Azure AD).</li><li>Device provisioning: Build, image, deploy, and decommission desktops/laptops and mobile devices; manage configuration baselines.</li><li>Patch &amp; endpoint management: Apply OS and application patches, manage antivirus/EDR, and ensure endpoint compliance.</li><li>Peripheral &amp; connectivity support: Setup/maintain printers, docking stations, displays, and troubleshoot network/Wi‑Fi connectivity issues.</li><li>Software support: Install, configure, and support business applications and collaboration tools (Office 365/Google Workspace, Teams, Zoom).</li><li>Onboarding/offboarding: Support new‑hire setups and secure offboarding (data wipe, asset return, account termination).</li><li>Asset management: Track hardware inventory, warranty/lifecycle, and maintain asset records.</li><li>Documentation &amp; training: Create/update knowledge base articles and provide basic user training and FAQs.</li><li>Security &amp; policy compliance: Enforce password policies, MFA, and follow security/change control procedures.</li><li>Maintenance &amp; projects: Participate in hardware refreshes, rollouts, and small IT projects.</li></ul>Typical duties (day‑to‑day)<ul><li>Respond to and resolve service desk tickets via phone, remote support, or in‑person visits.</li><li>Provision new devices and perform user setups.</li><li>Apply updates/patches and run routine maintenance tasks.</li><li>Troubleshoot network access, printing, and application issues.</li><li>Maintain accurate asset inventory and tagging.</li><li>Update documentation and knowledge base articles.</li><li>Assist with onboarding/offboarding and permission changes.</li><li>Coordinate vendor repairs or warranty replacements.</li><li>Escalate complex incidents and follow up to resolution.</li><li>Participate in an on‑call rotation if required.</li></ul>Required qualifications<ul><li>Education/experience: Associate or bachelor&rsquo;s degree in IT, Computer Science, or equivalent experience; 1&ndash;3 years in desktop/helpdesk roles typical.</li><li>Technical skills: Strong troubleshooting for Windows and/or macOS; knowledge of Active Directory/Azure AD, Office 365/Google Workspace, basic networking (TCP/IP, DNS), printing, and common business applications.</li><li>Tools: Experience with ticketing systems (ServiceNow, JIRA, Zendesk), remote support tools, and MDM/endpoint management (Intune, JAMF) preferred.</li><li>Soft skills: Excellent customer service, communication, patience, and prioritization.</li></ul>Preferred attributes<ul><li>Certifications: CompTIA A+, Network+, Microsoft Modern Desktop, or Apple certifications advantageous.</li><li>Scripting/automation: Basic PowerShell or Bash for automation helpful.</li><li>Experience supporting hybrid/remote work setups and collaboration tools.</li></ul>Pay: QAR95.15 - QAR201.11 per hourWork Location: In person

Desktop Support

Siemens

Siemens Ltd. (Doha) is the local arm of the global engineering and technology conglomerate, providing electrification, automation, digitalisation, and smart infrastructure solutions in Qatar. The Doha office delivers power generation and transmission equipment, industrial automation and drives, building technologies, healthcare imaging and diagnostics, and digital services &mdash; supporting energy, utilities, industry, transport, and healthcare projects with turnkey systems, project engineering, maintenance, and lifecycle services.OverviewProvide on-site and remote end-user IT support across offices in Doha, handling hardware, software, connectivity, and user account issues to ensure high availability and productivity.Key responsibilities *<ul><li>Helpdesk &amp; support</li><li>Respond to tickets (phone, email, ticketing system), diagnose and resolve desktop, laptop, printer, and peripheral issues; escalate complex incidents to senior IT as needed.</li><li>User onboarding &amp; offboarding</li><li>Prepare and configure new devices, install OS/software, join devices to domain/MDM, provision user accounts and access, and perform secure deprovisioning on exit.</li><li>Hardware &amp; software management</li><li>Deploy, image, and maintain Windows/macOS endpoints; manage patches/updates, antivirus, and standard software deployments; troubleshoot performance and driver issues.</li><li>Network &amp; connectivity</li><li>Troubleshoot wired/wireless connectivity, VPN, printer/network share access, and collaborate with network team on outages or configuration changes.</li><li>Asset &amp; inventory control</li><li>Maintain asset register, track warranties, manage spare inventory, and coordinate repairs with vendors and service centers.</li><li>IT documentation &amp; training</li><li>Create and update runbooks, knowledge-base articles, and provide basic end-user training on common tools (Office365, collaboration apps).</li><li>Security &amp; compliance</li><li>Enforce endpoint security policies, assist with MFA, encryption, patch compliance, and support audits and incident response procedures.</li><li>On-call &amp; projects</li><li>Participate in on-call rotation for critical incidents and assist with IT projects (office moves, rollouts, upgrades).</li></ul>Qualifications<ul><li>Education: Diploma or Bachelor&rsquo;s in IT, Computer Science, or related field (or equivalent experience).</li><li>Experience: 2+ years desktop support or helpdesk experience; experience in corporate or multinational environments preferred.</li><li>Technical skills: Strong knowledge of Windows 10/11 and macOS, Office365, Active Directory/Azure AD, MDM (Intune, Jamf), VPN, printers, and basic networking.</li><li>Tools: Familiarity with ticketing systems (ServiceNow/Jira/Gorgias), remote support tools (TeamViewer/AnyDesk), imaging tools, and asset management.</li><li>Certifications (preferred): CompTIA A+, Microsoft 365 Certified, or equivalent.</li><li>Soft skills: Customer-focused, good communicator, troubleshooting mindset, ability to work under pressure, and cultural sensitivity.</li></ul>*Job Types: Full-time, PermanentPay: QAR25.50 - QAR35.50 per hourExpected hours: 40 per weekWork Location: In person

QP DIGITALS

IT Support Engineer &mdash; Job DescriptionOverviewProvides technical support, troubleshooting, and maintenance for end-user systems, networks, and IT services to ensure uptime, productivity, and a positive user experience.Key Responsibilities<ul><li>Helpdesk Support: Triage, prioritize, and resolve tickets across hardware, OS, software, printers, and peripherals via phone, chat, email, and in-person.</li><li>Desktop &amp; Laptop Management: Deploy, configure, image, and maintain Windows/Mac/Linux endpoints; manage patches, updates, and antivirus.</li><li>User Account &amp; Access Management: Provision/deprovision accounts, manage Active Directory/Azure AD, MFA, group policies, and permissions.</li><li>Software Support: Install, configure, and troubleshoot business applications, email clients, VPNs, and collaboration tools (e.g., Microsoft 365, Google Workspace, Zoom).</li><li>Networking Basics: Troubleshoot LAN/Wi‑Fi connectivity, VPN, and basic routing/ DHCP/DNS issues; escalate complex network incidents.</li><li>Device &amp; Mobile Support: Support mobiles, tablets, printers, scanners, VOIP phones; manage MDM/EMM solutions.</li><li>Incident &amp; Problem Management: Perform root-cause analysis for recurring issues, follow incident response procedures, and document resolutions.</li><li>Asset &amp; Inventory Management: Track hardware/software assets, maintain CMDB, and coordinate equipment provisioning and returns.</li><li>Knowledgebase &amp; Documentation: Create/maintain runbooks, SOPs, FAQs, and user guides; contribute to self-service resources.</li><li>Onboarding &amp; Training: Support new-hire IT onboarding, equipment setup, and brief user training for tools and security practices.</li><li>Escalation &amp; Vendor Liaison: Escalate complex technical issues to senior engineers or vendors and coordinate third-party support.</li><li>Security &amp; Compliance: Apply security best practices (patch management, least privilege), support endpoint protection, and follow compliance policies.</li><li>Projects &amp; Deployments: Participate in IT projects&mdash;migrations, rollouts, upgrades&mdash;and test deployments.</li></ul>Required Qualifications<ul><li>Associate&rsquo;s/Bachelor&rsquo;s degree in IT, Computer Science, or equivalent experience.</li><li>2+ years in IT support, helpdesk, or desktop support roles.</li><li>Strong knowledge of Windows and macOS OS administration; familiarity with Linux desirable.</li><li>Experience with Active Directory/Azure AD, Microsoft 365/Google Workspace, VPNs, and basic networking (TCP/IP, DNS, DHCP).</li><li>Proficiency with ticketing systems (e.g., ServiceNow, Jira Service Desk) and remote support tools.</li><li>Good troubleshooting, communication, and customer-service skills.</li></ul>Preferred / Certifications<ul><li>CompTIA A+, Network+, Microsoft/Google certifications (e.g., MTA, MS-500, Google IT Support), ITIL Foundation, or equivalent.</li><li>Experience with MDM (Intune, Jamf), scripting (PowerShell, Bash), and automation tools.</li></ul>Competencies &amp; Skills<ul><li>Customer-focused: Clear, patient user communication and escalation judgement.</li><li>Troubleshooting: Systematic root-cause analysis and timely resolution.</li><li>Documentation: Maintain accurate records and knowledgebase entries.</li><li>Collaboration: Work with networking, security, and application teams.</li><li>Adaptability: Learn new tools and support hybrid/cloud environments.</li></ul>Job Types: Full-time, PermanentPay: QAR121.22 - QAR275.25 per hourWork Location: In person

IT Support Engineer

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe IT Support Engineer is responsible for providing on-site and remote technical support to ensure smooth operation of IT systems and end-user devices. The role focuses on troubleshooting hardware and software issues, managing user accounts, and supporting IT infrastructure. The engineer will play a key role in ensuring system availability, user productivity, and adherence to IT service management practices.DUTIES &amp; RESPONSIBILITIES<ul><li>Provide on-site and remote technical support for end users</li><li>Install, configure, and troubleshoot Windows and Mac systems</li><li>Manage user accounts, permissions, and policies using Active Directory (AD)</li><li>Diagnose and resolve hardware, software, and network issues</li><li>Handle incidents and service requests using ITSM tools</li><li>Ensure timely resolution in line with SLAs</li><li>Support system upgrades, patches, and maintenance activities</li><li>Configure and troubleshoot printers, peripherals, and network devices</li><li>Maintain documentation of issues, solutions, and system configurations</li><li>Coordinate with vendors and higher-level support teams when required</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong knowledge of Windows and Mac operating systems</li><li>Experience with Active Directory (AD) and user management</li><li>Good understanding of ITSM processes (ITIL)</li><li>Hands-on experience in troubleshooting hardware and software issues</li><li>Basic networking knowledge (LAN/WAN, TCP/IP)</li><li>Strong problem-solving and analytical skills</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 5+ years of experience in IT Support / Desktop Support</li><li>Experience in on-site support and user-facing roles</li><li>Exposure to enterprise IT environments</li><li>Experience handling SLA-driven support environments</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>CompTIA A+ &ndash; Preferred</li><li>Microsoft MD-102 (Endpoint Administrator) &ndash; Preferred</li><li>ITIL v4 Foundation &ndash; Preferred</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &amp; Offshore</li></ul>SOFT SKILLS<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with problem-solving mindset</li><li>Ability to work under pressure and manage multiple issues</li><li>Proactive and hands-on attitude</li><li>High ownership and accountability</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR5,000.00 - QAR7,000.00 per monthWork Location: In person

IT SUPPORT ENGINEER

The Group Securities

<div>
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
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 Manage the daily activities of the helpdesk team and assign tickets based on priority, workload, and technician skill level.
 </li>
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 Provide OS Installation, Software deployment, and technical support for desktops, laptops, Windows 11 clients, Apple MAC, Tablets, Microsoft Office applications, printers, shared folders, mapped drives, and general end-user issues.
 </li>
 <li>
 Support PC hardware troubleshooting, including RAM, SSD/HDD, power, display, peripherals, and device replacement coordination.
 </li>
 <li>
 Troubleshoot Windows 11 issues, including login problems, user profiles, updates, drivers, performance, and domain connectivity.
 </li>
 <li>
 Support Microsoft Office and Microsoft 365 applications, including Outlook profile issues, Office activation, Teams performance, and application errors.
 </li>
 <li>
 manage printer issues, including offline printers, print queues, drivers, network printer connectivity, and print server-related problems.
 </li>
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 Manage shared folder access issues, mapped drives, permissions, and user access requests.
 </li>
 <li>
 Provide support for Evening meetings after working hours upon request, whether held inside or outside the company premises
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum 7 years of experience in IT helpdesk, desktop support, or end-user support.
 </li>
 <li>
 Strong experience supporting Windows 10/11 client environments.
 </li>
 <li>
 Good knowledge of PCs, laptops, printers, and scanners hardware troubleshooting, repair coordination, and replacement procedures.
 </li>
 <li>
 Strong experience with Microsoft Office applications, especially Outlook, Excel, Word, PowerPoint, and Teams.
 </li>
 <li>
 Experience troubleshooting network printers, print queues, printer drivers, and print server issues.
 </li>
 <li>
 Basic knowledge of Active Directory, user accounts, computer accounts, security groups, and basic Group Policy.
 </li>
 <li>
 Experience with shared folders, NTFS permissions, mapped drives, and network access troubleshooting.
 </li>
 <li>
 Basic networking knowledge, including IP addressing, DNS, DHCP, gateway, VPN, and LAN troubleshooting.
 </li>
 <li>
 Ability to lead, guide, and mentor helpdesk technicians.
 </li>
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 Strong documentation skills, including ticket notes, troubleshooting steps, and knowledge base articles.
 </li>
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 Experience with management of Microsoft 365 services and applications
 </li>
 <li>
 Excellent communication skills and ability to deal professionally with users at all levels.
 </li>
 <li>
 Relevant certifications such as CompTIA A+, Network+, Microsoft 365, MD-102, or similar are preferred.
 </li>
 </ul>
 
 
</div>

Information Technology Support Engineer

Seaworks Co

To install, administer and support the company&rsquo;s LAN, WAN and related IT infrastructure (servers, networks, CCTV, telephony and security systems) across head office, branches, barges, dredgers and site offices, ensuring high availability, performance and security of all systems and servicesKey ResponsibilitiesNetwork, Server and Systems Administration<ul><li>Install, configure and maintain Windows servers, file servers, and computer systems for head office and all branch / site locations.​</li><li>Install, manage and maintain LAN / WAN network infrastructure including switches, routers, wireless equipment and structured cabling in office, site offices, yards, barges and dredgers.</li><li>Configure and administer network services such as Active Directory, DHCP, DNS and TCP/IP, ensuring reliable connectivity and access control.​</li><li>Manage server and network security including user accounts, file permissions, backup and disaster recovery plans, and system integrity.​</li><li>Monitor utilization and performance of servers and networks, identify bottlenecks and implement improvements.​</li></ul>CCTV, PABX and Voice Infrastructure<ul><li>Install, configure and maintain CCTV systems across office, site offices, barges, dredgers and yards, including cameras, NVRs/DVRs, storage and network connectivity.</li><li>Perform network and voice wiring for offices and sites, ensuring proper labeling, documentation and compliance with standards.</li><li>Install, configure and maintain PABX/IP-PBX telephone systems, extensions, voicemail and related peripherals.</li><li>Coordinate with vendors for CCTV and telephony-related upgrades, expansions and troubleshooting when required.</li></ul>Firewall, Security and Internet Access<ul><li>Administer and maintain FortiGate and other firewalls, including policies, VPNs, NAT, web filtering and intrusion prevention.</li><li>Plan and implement network security controls for internal and external systems, including perimeter security, host security and endpoint protection.​</li><li>Install and manage antivirus/endpoint security solutions and ensure regular updates and scans.​</li></ul>Desktop and User Support<ul><li>Provide desktop support for users, including hardware, operating systems, standard applications, email and printing issues.</li><li>Investigate user problems, identify root causes, propose solutions, test and implement fixes in a timely manner.​</li><li>Perform and/or oversee software installation and upgrades on client machines and servers.​</li><li>Conduct basic user orientation and training on IT systems, security awareness (including spam and phishing) and company IT policies.​</li></ul>Procurement, Tenders and Documentation<ul><li>Evaluate and recommend purchases of computers, network hardware, CCTV equipment, telephony, peripheral devices and software based on business needs and standards.​</li><li>Participate in IT tender preparation: obtain quotations, prepare price sheets, perform technical and price comparisons and support management in selecting suitable solutions (non‑contractual aspects).</li><li>Prepare and maintain up-to-date documentation for network topology, server configurations, IP addressing, firewall policies, CCTV layouts and PABX configurations.</li><li>Establish and perform preventive maintenance programs for IT equipment and systems according to company and vendor standards.​</li></ul>Solutions and Continuous Improvement<ul><li>Propose suitable IT solutions and improvements that enhance reliability, security and efficiency of operations.</li><li>Anticipate communication and networking problems and implement preventive measures to minimize downtime.​</li><li>Investigate, recommend and implement enhancements and operating procedures that optimize system and network availability.​</li><li>Maintain confidentiality of business and personal data processed, stored or accessed through company systems</li></ul>Pay: QAR5,000.00 - QAR6,000.00 per monthWork Location: In person

LAN Administrator

Bin Al Sheikh Real Estate Brokerage

Hiring Now: Social Media &amp; Content Creation Specialist (Video &amp; Photo Creative Focus) Location: Doha, Qatar Company: Bin Al Sheikh Real EstateRole OverviewBin Al Sheikh Real Estate is looking for a creative and performance-driven social media &amp; Content Specialist with a strong focus on video production and digital marketing. This role blends creative content creation with data-driven campaign execution, supporting both brand visibility and lead generationKey Responsibilities<ul><li>Plan, create, and manage engaging social media content across Platforms such as Instagram, TikTok, and LinkedIn </li><li>Produce high-quality video content (reels, short-form videos, property showcases, campaigns) </li><li>Conduct on-site content shoots (projects, showrooms, events) </li><li>Edit and deliver content aligned with brand identity and marketing goals </li><li>Develop and maintain structured content calendars </li><li>Plan and execute paid social media campaigns (Meta, TikTok, Google, LinkedIn) </li><li>Manage media buying budgets, targeting audiences, and ROI optimization </li><li>Track and analyze KPIs (CPL, CPC, CTR, conversions, engagement) </li><li>Utilize AI tools for content creation, automation, and lead nurturing (chatbots, workflows) </li><li>Coordinate closely with the sales team to support lead generation and conversions </li></ul>Required Skills &amp; Experience<ul><li>Strong videography and photography skills </li><li>Advanced video editing skills (mobile and desktop tools) </li><li>Experience creating trend-based and viral content </li><li>Solid understanding of social media algorithms and performance metrics </li><li>Hands-on experience in paid digital campaigns and performance marketing </li><li>Excellent negotiation, communication, and interpersonal skills </li><li>Fluency in English and Arabic is mandatory for Arab nationals </li></ul>AI &amp; Digital Capabilities (Essential)<ul><li>Proficiency in AI tools such as ChatGPT and AI-based video/content platforms </li><li>Ability to streamline workflows using automation tools </li><li>Familiarity with digital marketing analytics and reporting tools </li></ul>Apply NowEmail: basrecruitment@binalsheikh.com WhatsApp: +974 5067 7069 Subject Line: Social Media Content Specialist (Video &amp; Creative Focus)#Hiring #DohaJobs #QatarJobs #SocialMediaJobs #ContentCreator #DigitalMarketing #VideoContent #Videography #ReelsCreator #TikTokMarketing #MediaBuying #PerformanceMarketing #AIinMarketing #MarketingJobs #RealEstateJobs #DohaCareers #NowHiring #VideoEditor #CreativeJobs #ContentCreation #PaidMedia #LeadGeneration #GrowthMarketingApplication Question(s):<ul><li>Notice Priod</li><li>Expected Salary:</li><li>Nationality:</li></ul>Experience:<ul><li>Photography &amp; Videography &amp; Experience in Editing?: 2 years (Preferred)</li><li>Social Media &amp; Content Creation : 3 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Work Location: In person

Social Media & Content Creation Specialist (Video & Photo Creative Focus)

Explore 1601+ Desktop support in Lusail this May. Find roles across top companies and apply now to boost your career.

1601 desktop support jobs In Lusail

Desktop Support

Desktop Support

IT Support Engineer

IT SUPPORT ENGINEER

Information Technology Support Engineer

LAN Administrator

Social Media & Content Creation Specialist (Video & Photo Creative Focus)