digital marketing specialist Jobs in Dubai

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digital commerce manager

Sephora

EN JOB DESCRIPTION KEY POSITION PURPOSE As a regional best in class Omniretail luxury company Sephora is seeking a highly skilled and experienced Dcommerce IT Operations Manager to oversee the technical aspects of our Dcommerce operations the role will operate at the intersection of ECommerce & IT. We are operating in 6 countries with SFCC platform along with OrderDynamics as and OMS and ContentFul as a headless CMS within a very rich and various tech ecosystem with a mix of both approaches : bestofbreed and bestof suit. The successful candidate will be responsible for ensuring the smooth functioning of our DCommerce platforms managing IT infrastructure and leading a team of IT professionals to ensure business continuity maintain optimal performance security reliability and systems metrology. KEY ACCOUNTABILITIES Dcommerce Platform Management Oversee the daytoday operations of our Dcommerce platforms including website & app performances high availability scalability and business continuity. <ul> <li>Collaborate with crossfunctional teams to support implementation of technical new features enhancements and integrations in alignment with business objectives.</li> <li>Take over the existing monitoring and implement new monitoring features to track and trace website & app traffic trends and build performance metrics to identify areas of improvement.</li> </ul> IT Infrastructure Management Manage and maintain all IT infrastructure components related to the Dcommerce platform and oversee the design implementation and maintenance of robust IT infrastructure supporting digital commerce activities including servers databases networks cloud services storage solutions and security systems. <ul> <li>Implement and enforce best practices for system configuration data management and disaster recovery.</li> <li>Manage the scalability and the performances to handle peak loads during sales events and maintain optimal performance to provide a seamless customer experience.</li> <li>Set up monitor and adapt cyber security rules and configurations this includes:</li> <li>Vulnerability management to ensure appropriate security posture on AKAMAI for different modules.</li> <li>WAF Web Bot Manager.</li> <li>SDKApp.</li> <li>Anti DDOS.</li> <li>CDN.</li> <li>Account protector.</li> <li>Page Integrity.</li> </ul> Data protection privacy and Compliance Implement and monitor robust security measures to protect customer data financial transactions and sensitive information. Ensure compliance with relevant regulations and standards such as GDPR PCIDSS and industryspecific requirements. Team Leadership and Development <ul> <li>Lead a team of IT professional stakeholders responsible for supporting the Dcommerce platform.</li> <li>Provide coaching mentoring and professional development opportunities to colleagues and team members.</li> <li>Foster a culture of collaboration innovation and continuous improvement within the IT operations team.</li> <li>Proactively adapt structure and streamline the teamwork.</li> </ul> Vendor Management <ul> <li>Manage relationships with thirdparty vendors and service providers including hosting providers software vendors and security vendors and colleagues from Sephora EU and LVMH.</li> <li>Review and negotiate contracts validate service level agreements and pricing terms to ensure value for the organization.</li> <li>Monitor vendor performance and address any issues or concerns in a timely manner.</li> <li>Define SLR / SLO / SLA and monitor the QoS with the stakeholders.</li> </ul> Incident Management and Troubleshooting <ul> <li>Develop and implement incident response procedures to address technical issues outages and security breaches.</li> <li>Coordinate with internal teams and external partners to resolve incidents and minimize downtime.</li> <li>Conduct RCA and postincident reviews to identify root causes and implement preventive measures.</li> <li>Proactively adjust and implement alerting and monitoring.</li> <li>Trace and track incidents / program backlogs priorities and include them in the PI.</li> </ul> Continuous Improvement Process Optimization: Identify areas for process improvement within IT operations and implement measures to streamline workflows and enhance productivity. <ul> <li>Performance Metrics: Define and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of IT operations.</li> </ul> SKILLS QUALITIFCATIONS AND PERSONAL ATTRIBUTES You should have a blend of technical skills managerial experience and specific personality traits to effectively oversee the IT infrastructure supporting digital commerce operations. <ul> <li>Adaptability: A flexible and adaptable mindset to navigate evolving technologies market dynamics and business requirements in the digital commerce landscape.</li> <li>Collaborative: A teamoriented approach with excellent communication and interpersonal skills to collaborate effectively with colleagues across different departments and levels of the organization.</li> <li>Analytical Thinking: Strong analytical skills with a detailoriented mindset to analyse complex problems evaluate options and make wellinformed decisions that drive business outcomes.</li> <li>Resilience: The ability to remain calm and composed under pressure resiliently overcoming challenges and setbacks to maintain high levels of performance and service reliability.</li> <li>CustomerCentric: A customercentric mindset focused on delivering exceptional user experiences driving customer satisfaction and building longterm relationships with digital commerce stakeholders.</li> <li>Continuous Learner: A passion for learning and staying updated on emerging technologies industry trends and best practices in digital commerce and IT operations.</li> <li>Have around 10 years experience ideally in an OmniRetail company.</li> <li>Be fluent in English. Arabic & French are plus.</li> <li>Have minimum a bachelors degree or equivalent with a significant tech background.</li> </ul> Ecommerce Platforms <ul> <li>IT Infrastructure onprem and cloud (IAAS PAAS SAAS DAAS BAAS).</li> <li>Software Development.</li> <li>CyberSecurity.</li> <li>Payment Gateways.</li> <li>Supply Chain Management.</li> <li>User Experience (UX) and User Interface (UI) Design.</li> <li>Analytics and Data Management.</li> <li>Regulatory Compliance.</li> <li>Team and stakeholders Management.</li> </ul> Most importantly candidate needs to live and breathe Sephora Culture. Required Experience : Manager Key Skills Environment,Fund Management,Cabling,J2EE,Document Control Management Employment Type : Full-Time Experience : years Vacancy : 1<img src="https://www.jobg8.com/Tracking.aspx?JwjScu8ixlL%2f%2fD7ETWhQdwUhnzXR8IMiu" width="0" height="0" />

Open Jobs D-Commerce IT Operations Manager 261953

Huda Beauty

<div>Who We Are: At Huda Beauty, our Mission is to create a world of beauty where everyone is celebrated, so that Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world&rsquo;s fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!
Summary: Huda Beauty is seeking a strategic, data-driven, and commercially minded eCommerce Marketing Manager to join our growing digital team. Reporting to the Director of eCommerce Marketing, this role will oversee the execution of our eCommerce strategy, manage online sales performance, and drive growth across all digital channels. The ideal candidate will combine strong leadership skills with hands-on digital expertise, managing an eCommerce Assistant to ensure operational excellence while focusing on revenue, customer experience, and cross-functional collaboration. This position requires someone who is highly organized, results-oriented, and comfortable balancing both strategy and execution in a fast-paced environment.
Essential Duties and Responsibilities:
eCommerce Strategy &amp; Trading Calendar<ul>
<li>
Own the eCommerce trading calendar, ensuring all product launches, campaigns, and promotions are planned and executed in line with business objectives.</li>
<li>Align cross-functional teams (Creative, Paid Media, CRM, Merchandising, Operations) to deliver seamless go-to-market campaigns.</li>
</ul>
Revenue &amp; Performance Management<ul>
<li>
Monitor daily, weekly, and monthly sales KPIs including traffic, conversion, and average order value (AOV)</li>
<li>Provide insights and recommendations to optimize performance and achieve revenue and profitability targets.</li>
</ul>
Team Leadership &amp; Development<ul>
<li>
Manage and mentor the eCommerce Assistant, delegating operational tasks (POs, vendor onboarding, reconciliations, QA, reporting).</li>
<li>Foster a high-performance culture by setting clear priorities, ensuring timely execution, and supporting professional growth.</li>
</ul>
Website Experience &amp; Optimization<ul>
<li>
Oversee onsite merchandising, promotional setup, and customer journey enhancements.</li>
<li>Partner with developers to resolve bugs and implement UX improvements, ensuring a seamless shopping experience.</li>
</ul>
Social Commerce &amp; Affiliate Strategy<ul>
<li>
Lead the growth of social commerce channels, with a focus on TikTok Shop, TikTok Affiliates, and live shopping opportunities.</li>
<li>Develop and execute strategies to maximize sales through influencer partnerships, affiliate networks, and live commerce activations.</li>
</ul>
Cross-Functional Collaboration<ul>
<li>
Serve as the key link between the Director of eCommerce Marketing and internal teams.</li>
<li>Collaborate with Finance, Operations, and Logistics to align on stock, pricing, tax, and fulfillment requirements.</li>
<li>Provide direction on product/prop requirements for photoshoots and creative campaigns.</li>
</ul>
Analytics &amp; Reporting<ul>
<li>
Deliver regular performance reports to the Director of eCommerce Marketing, highlighting successes, risks, and opportunities.</li>
<li>Leverage tools such as GA4, Shopify analytics, and CRM data to support decision-making.</li>
</ul>
Vendor &amp; Tool Management<ul>
<li>
Provide leadership input into vendor selection, onboarding, and contract reviews.</li>
<li>Partner with the Assistant to ensure all new vendors and tools are vetted, onboarded, and integrated seamlessly.</li>
</ul>
Innovation &amp; Continuous Improvement<ul>
<li>
Identify and implement best practices in eCommerce and digital marketing.</li>
<li>Continuously optimize internal processes, working methods, and customer-facing initiatives to improve efficiency and impact.</li>
</ul>
Requirements<ul><li>
4&ndash;6 years' experience in eCommerce, digital marketing, or online trading, preferably in retail, beauty, or FMCG.</li></ul><ul>
<li>Proven ability to manage revenue growth, campaign execution, and digital performance optimization.</li>
<li>Strong leadership and team management experience with the ability to coach.</li>
<li>Proficiency with Shopify (or similar CMS), GA4, CRM platforms (e.g. Klaviyo), and marketing/trading tools.</li>
<li>Commercially savvy with strong analytical, reporting, and problem-solving skills.</li>
<li>Excellent communication and collaboration abilities, with experience influencing cross-functional teams.</li>
<li>Highly organized, proactive, and adaptable, with a track record of managing multiple priorities.</li>
</ul>
Benefits<ul>
<li>
Monthly &quot;Self-Love Days&quot; - at company discretion
</li><li>Premium Medical/Dental/Vision coverage for employee plus dependents
</li><li>Monthly coaching sessions with our in-house Success Coach
</li><li>Employee discounts on all Huda Beauty products
</li><li>Quarterly product gifting
</li></ul>Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.</div>

eCommerce Marketing Manager

Antal International Network

Our client is amarket leader in the Wine and Spirits industry, with a strong presence in the UAE for several decades. Renowned for its premium portfolio and customer-centric approach, the company continues to drive innovation and excellence within the region's beverage sector.We are seeking to recruit anE-Commerce Manager, based inDubai, UAE. The ideal candidate will have a proven track record of managing the e-commerce function within alarge-scale organization, with a focus on driving growth, enhancing customer experience, and achieving business performance objectives.Purpose of the role is to establish and sustain undisputed market leadership for the e-commerce business in the UAE by driving growth and achieving financial targets in line with business objectives, while ensuring a seamless, efficient, and delightful customer experience across all stages of the customer journey.Key Responsibilities<ul><li>Provide strategic leadershipto the e-commerce websites, ensuring the achievement of all business KPIs related to sales, profitability, and customer satisfaction.</li><li>Deliver an exceptional customer experienceby ensuring the online purchase journey is smooth, intuitive, quick, and reliable.</li><li>Analyze customer behavior and market trendsto identify key purchase drivers, quantify untapped market potential, and capitalize on "white space" opportunities to increase online conversions.</li><li>Ensure optimal website performance- visually appealing, user-friendly, fast-loading, and secure for all users.</li><li>Enhance online visibilityand traffic by leveraging SEO best practices and digital optimization tools.</li><li>Leverage data and analyticsto develop insightful reports that monitor key business, performance, and website metrics.</li><li>Interpret MIS and analytics reportsto identify growth opportunities and areas for operational and customer experience improvement.</li><li>Drive operational efficiencythrough effective inventory management and replenishment processes.</li><li>Foster customer engagementby developing and maintaining an active online community through promotions, loyalty programs, and reward initiatives.</li></ul>Minimum Qualifications<ul><li>4-6 years of proven successin managing an e-commerce platform for a large-scale organization, preferably within theFood & Beverage,FMCG, orWine & Spiritsindustry.</li><li>Bachelor's degreeinMarketing,Data Science,Business, or a relatedcommercial discipline.</li><li>Demonstrated ability todrive growth, optimize digital performance,and deliver measurable business results.</li><li>Strong leadership and team management skills, with the ability to inspire cross-functional teams and manage stakeholders effectively.</li><li>Relevant UAE market experienceis essential, and thecandidate must be currently based in the UAE.</li></ul>Upload your resume and our tool will compare it to the requirements for this job like recruiters do.It has come to our attention that clients and candidates are being contacted by individuals fraudulently posing as Antal representatives.If you receive a suspicious message (by email or WhatsApp), please do not click on any links or attachments.We never ask for credit card or bank details to purchase materials, and we do not charge fees to jobseekers.<img src="https://www.jobg8.com/Tracking.aspx?fWvNQADmqkvXBageFymiuEaHd%2f3MiHEHb" width="0" height="0" />

Ecommerce Manager- Food and Beverages

Glanbia Performance Nutrition

<div>D2C Channel Manager, GCC
Glanbia Performance Nutrition
Join this dynamic team focused on delivering better nutrition for every step of life&rsquo;s journey.<div>
The Opportunity</div>
To lead and scale the Direct-to-Consumer (D2C) business for Optimum Nutrition in GCC by managing the end-to-end digital commerce strategy, execution, and performance across our DTC side. The role is critical in accelerating online revenue, enhancing consumer experience, and driving digital brand equity.<div>
Job Summary</div><div>
1. D2C Business Strategy &amp; Execution.</div><ul><li>
Own the P&amp;L for the D2C channel.</li><li>
Develop and implement a comprehensive growth roadmap for Optimum Nutrition owned e-commerce platform.</li><li>
Identify new digital opportunities and emerging trends to stay ahead in the D2C space.</li></ul><div>
2. Online Store &amp; Platform Management</div><ul><li>
Oversee day-to-day operations of the brand&rsquo;s D2C website including product catalogue management, UI/UX, pricing, offers, and merchandising.</li><li>
Partner with external Fulfilment Partner as well as Internal cross-functional teams (tech, supply chain, legal, CS) to ensure seamless backend and frontend performance.</li><li>
Drive acquisition, conversion, and retention through customer-centric design and experience.</li></ul><div>
3. Campaigns &amp; Consumer Marketing</div><ul><li>
Plan and execute marketing campaigns (performance, email, social, influencer) in collaboration with internal marketing and external agency teams.</li><li>
Leverage content, storytelling, and product education to boost traffic and engagement.</li></ul><div>
4. Data &amp; Analytics</div><ul><li>
Monitor and analyse site performance, consumer behaviour, marketing KPIs, and conversion metrics.</li><li>
Use insights to optimize campaigns, user experience, product placement, and digital funnels.</li></ul><div>
5. Cross-Functional Collaboration</div><ul><li>
Collaborate with brand, product, supply chain, finance, and global teams to ensure alignment of the D2C strategy with business priorities.</li><li>
Ensure inventory health, customer SLAs, and financial discipline across channels.</li></ul><div> 
Qualification &amp; Experience Requirements</div><ul><li>
Bachelor&rsquo;s degree in Business, Economics, Marketing, or related field.</li><li>
5&ndash;7 years of experience in digital commerce, preferably with D2C brands in FMCG/nutrition/consumer/beauty/premium goods.</li><li>
Proven track record in running end-to-end D2C operations.</li><li>
Strong analytical, commercial, and project management skills.</li><li>
Experience working with CMS, CRM tools, and marketing automation platforms.</li></ul>
&#11835;<div>
Success Metrics:</div><ul><li>
D2C Revenue and Profitability Targets</li><li>
Website Traffic, Conversion Rate &amp; CAC
</li><li>Customer Retention &amp; LTV</li><li>
Campaign ROI and Engagement Rates</li><li>
On-time &amp; accurate order fulfilment</li></ul><div></div><div> 
Preferred Attributes:</div><ul><li>
Passion for health, wellness, and fitness.</li><li>
Entrepreneurial mindset with a strong sense of ownership.</li><li>
Ability to operate in a fast-paced, matrixed global environment.</li></ul><div></div> 
If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply!
Where and How You Will Work
The opportunity will be based in Dubai, UAE with hybrid working arrangements available, which allows you greater choice in how you work and live, giving you a better work-life balance.
What We Would Like to Offer You
The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, and a competitive salary.
About Glanbia
Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health &amp; Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5,800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide.
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates. We will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.</div>

D2C Channel Manager GCC

Chalhoub Group

One of our brands is embarking on a transformative 3-year ecommerce strategy aimed at delivering a seamless omnichannel customer experience and expanding the brand s digital reach. We are looking for a hands-on Ecommerce Manager to lead the operational execution of this strategy, ensuring campaigns, site performance, and cross-functional initiatives run smoothly. This role focuses on turning strategic plans into action, optimizing online experiences, and driving operational excellence across the ecommerce platform. Key Responsibilities: <ul> <li>Translate the strategic 3-year ecommerce roadmap into actionable initiatives, driving results across the business.</li> <li>Take ownership of the day-to-day operations of the brand's ecommerce platform, ensuring a seamless and engaging online experience for customers.</li> <li>Take ownership for commercial performance (sales, margin, profitability..) including P&amp;L responsibility and budget management</li> <li>Collaborate closely with cross-functional teams including content, CRM, supply chain, and retail operations to ensure smooth execution of ecommerce operations.</li> <li>Monitor and optimize site performance, focusing on key metrics such as traffic, conversion, and customer satisfaction.</li> <li>Drive customer acquisition and retention strategies</li> <li>Lead the execution of digital marketing campaigns, analyzing results and making data-driven improvements.</li> <li>Partner with brand teams to ensure their products and messaging are aligned with ecommerce objectives.</li> <li>Maintain consistent online brand representation, ensuring content, merchandising, and visual presentation meet the brand's standards.</li> <li>Drive best practices for omnichannel fulfillment, enhancing the overall customer journey across both online and in-store touchpoints.</li> <li>Provide regular insights and reporting on ecommerce operations, highlighting areas for improvement and efficiency gains.</li> <li>Foster a collaborative, agile, and customer-focused culture within the ecommerce team, championing operational excellence and business priorities.</li> </ul> What you ll need to succeed <ul> <li>Proven track record in a commercial ecommerce lead role, with experience in launching or scaling platforms; omnichannel expertise required, and multibrand exposure is a strong advantage.</li> <li>Strong focus on customer experience and digital service excellence, paired with a sharp operational mindset.</li> <li>Skilled in campaign execution, site performance management, and cross-functional coordination (content, supply chain, CRM, etc.).</li> <li>Thrives in fast-paced, startup-like environments, with strong change management and problem-solving capabilities.</li> <li>Collaborative and adaptable, with the ability to influence, negotiate, and build alignment across teams.</li> <li>Highly organized, hands-on, and agile, with a proactive approach to driving results. </li> </ul>

Ecommerce Manager

Oudy

<ul><li>Manage daily operations of the e-commerce platform, ensuring smooth functionality and user experience.</li><li>Analyze customer behavior and sales data to optimize product listings and marketing strategies.</li><li>Collaborate with marketing teams to develop and implement online promotional campaigns that drive traffic and sales.</li><li>Oversee inventory management, ensuring stock levels meet demand while minimizing excess.</li><li>Arabic speaking preferred</li></ul>

E commerce Executive

KIKO MILANO

<div>
 
 
 KIKO Milano
 
 is a leading cosmetics company, and we are seeking a highly motivated E-Commerce &amp; Online Wholesale Manager to join our team.
 
 
 
 
 
 The E-Commerce &amp; Online Wholesale Manager will be responsible for developing and executing the e-commerce strategy to drive online sales, enhance customer experience, and maximize brand visibility. This role involves overseeing all aspects of the e-commerce platform, from product management to digital marketing, ensuring alignment with overall business goals.
 
 
 
 
 
 This is a great opportunity for a highly organized and detail-oriented individual to join our dynamic and growing team.
 
 
 
 
 
 
 KIKO Milano
 
 is constantly committed to a single objective: to allow everyone to treat themselves to the most innovative cosmetics with highest quality out having to sacrifice their budget.
 
 
 To give all their customers the chance to experiment in all areas of make-up and treatments with top quality shades, packaging and formulas which are always on trend.
 
 
 Finally, to create a beauty care concept which is able to rewrite the rules of cosmetics: quality is no longer synonymous with high prices. With KIKO, professional luxury is an exciting reality you can touch. For every budget.
 
 
 
 
 
 
 Role:
 
 E-Commerce &amp; Online Wholesale Manager
 
 
 
 Reports to:
 
 Regional Managing Director-IMEA
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 
 
 
 Scope
 
 
 
 
 
 <ul>
 <li>
 
 Shopify Platform Ownership:
 
 Serve as the primary owner of the Shopify ecosystem, including storefront management, app integrations, theme customization, and backend configuration. Apply prior migration experience to optimize platform architecture, streamline operations, and ensure scalability for future growth.
 </li>
 <li>
 
 Site Management:
 
 Oversee daily operations of the brand&rsquo;s Shopify-powered e-commerce platform, ensuring optimal performance, uptime, and seamless user experience.
 </li>
 <li>
 
 Digital Marketing Execution:
 
 Strategically launch and monitor campaigns across SEO, SEM, email, social media, and affiliate channels, integrating Shopify&rsquo;s marketing tools and apps to drive traffic and conversions.
 </li>
 <li>
 
 Merchandising &amp; Content:
 
 Optimize Shopify product pages, visuals, and descriptions to enhance conversion rates and reinforce brand storytelling. Utilize Shopify&rsquo;s CMS and third-party integrations to streamline content updates.
 </li>
 <li>
 
 UX &amp; CRO:
 
 Analyze user behavior using Shopify analytics and third-party tools to identify friction points. Implement data-driven improvements to the customer journey, checkout flow, and mobile experience, drawing on insights from previous Shopify migrations.
 </li>
 <li>
 
 Analytics &amp; Reporting:
 
 Track and report on key performance indicators such as traffic, conversion rate, AOV, bounce rate, and customer retention using Shopify&rsquo;s native analytics and integrated BI platforms.
 </li>
 <li>
 
 Fulfillment Coordination:
 
 Collaborate with logistics and customer service teams to ensure timely order fulfillment and high customer satisfaction, leveraging Shopify&rsquo;s fulfillment network and automation capabilities.
 </li>
 <li>
 
 Tech Collaboration:
 
 Partner with IT and global teams to enhance the Shopify platform, resolve bugs, and roll out new features. Apply lessons learned from past Shopify migrations to anticipate challenges and accelerate implementation.
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Strategic Planning:
 
 Develop and implement the e-commerce strategy to achieve sales targets and enhance market presence.
 </li>
 <li>
 
 Website Management:
 
 Oversee the day-to-day operations of the e-commerce site, ensuring a seamless user experience and optimal functionality.
 </li>
 <li>
 
 Product Management:
 
 Manage product listings, inventory, pricing strategies, and promotions to maximize sales potential.
 </li>
 <li>
 
 Digital Marketing:
 
 Collaborate with marketing teams to execute online marketing campaigns, including SEO, PPC, email marketing, and social media promotions.
 </li>
 <li>
 
 Analytics and Reporting:
 
 Monitor website performance, analyze customer behavior, and generate reports to inform strategic decisions and improve ROI.
 </li>
 <li>
 
 Customer Experience:
 
 Ensure excellent customer service and address customer inquiries, complaints, and feedback effectively.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with cross-functional teams, including IT, sales, and logistics, to ensure alignment and efficient operations.
 </li>
 <li>
 
 Budget Management:
 
 Manage the e-commerce budget, optimizing spending to achieve maximum impact on sales and brand visibility.
 </li>
 <li>
 
 Trend Analysis:
 
 Stay up-to-date with industry trends, competitor strategies, and emerging technologies to maintain a competitive edge.
 
 
 </li>
 <li>
 
 Account Management:
 
 Be the lead on account management and the primary point of contact for online wholesale partners.
 </li>
 <li>
 
 Partners Management:
 
 Manage stakeholders to ensure we are owners at every touchpoint with a focus on driving brand image and representation across to capture market share.
 </li>
 <li>
 
 Project lead for key season moments:
 
 Ensure great functional plans for key peak moments on the wholesale side of business, for e.g. Ramadan, Black Friday, etc.
 </li>
 <li>
 
 Strategy setting:
 
 Ensure annual and quarterly strategy meetings are conducted to re-align and introduce KIKO MILANO&rsquo;s vision for the region and any changes to ensure online cohesiveness.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 <ul>
 <li>
 5+ years of experience in e-commerce management or digital marketing.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.
 </li>
 <li>
 Proven experience in managing e-commerce platforms and driving online sales.
 </li>
 <li>
 Strong ability to analyze data and generate insights to inform decision-making.
 </li>
 <li>
 Familiarity with SEO, PPC, email marketing, and social media strategies.
 </li>
 <li>
 Knowledge of e-commerce software and analytics tools (e.g., Google Analytics, Shopify, Magento).
 </li>
 <li>
 Excellent organizational and multitasking skills.
 </li>
 <li>
 Focused on enhancing the customer experience and responding to consumer needs.
 </li>
 <li>
 Strong communication and interpersonal abilities.
 </li>
 <li>
 Strong critical thinking skills to address challenges and develop innovative solutions.
 </li>
 <li>
 Proficient in Microsoft Office Suite and other relevant software.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Attention to detail and high level of accuracy.
 </li>
 <li>
 Arabic is a PLUS.
 </li>
 </ul>
</div>

E-commerce & Online Wholesale Manager

Explore 5155+ Digital commerce manager in Dubai this October. Find roles across top companies and apply now to boost your career.