sales manager

channel sales manager

digital communications and social media assistant manager/manager Jobs in Istanbul

digital communications and social media assistant manager/manager

digital marketing and growth senior manager Jobs in Istanbul

digital marketing and growth senior manager

digital marketing assistant manager Jobs in Istanbul

digital marketing assistant manager

digital sales manager

Beyyoglu

<div>
 
 
 About Beyyoglu
 
 
 
 Beyyoglu is a contemporary fashion brand redefining urban style through high-quality design and digital excellence. With a strong presence in both retail and e-commerce, Beyyoglu continues to grow internationally, with flagship stores in Turkey and London. Our mission is to blend creativity, technology, and data to deliver exceptional fashion experiences worldwide.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking an
 
 experienced, data-driven, and strategic E-Commerce Growth Manager
 
 to lead Beyyoglu&rsquo;s entire online ecosystem.
 
 
 This role combines
 
 branding, digital marketing, sales, customer experience, and creative operations
 
 under one growth-oriented leadership. The E-Commerce Growth Manager will be directly responsible for driving
 
 revenue growth, conversion performance, and brand visibility
 
 across all digital channels and markets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Branding &amp; Marketing
 
 
 <ul>
 <li>
 Build and execute 360&deg; marketing strategies across all digital touchpoints.
 </li>
 <li>
 Manage paid media (Meta, Google, TikTok, Pinterest, etc.) and SEO/SEM initiatives to ensure maximum brand exposure and conversion.
 </li>
 <li>
 Oversee brand consistency across all creative assets and campaigns, ensuring alignment with the Beyyoglu brand voice.
 </li>
 </ul>
 
 
 2. Sales &amp; Channels Management
 
 
 <ul>
 <li>
 Lead all online sales operations including
 
 official website, marketplaces (Trendyol, Hepsiburada, Boyner, Zalando, etc.)
 
 , and new global e-commerce partnerships.
 </li>
 <li>
 Create and execute growth roadmaps to increase online sales, improve ROAS, and optimize funnel performance.
 </li>
 <li>
 Manage inventory alignment, pricing strategies, and promotional campaigns to maximize profitability.
 </li>
 </ul>
 
 
 3. Customer Experience &amp; Call Center
 
 
 <ul>
 <li>
 Oversee the
 
 call center operations
 
 , ensuring seamless customer communication and service excellence.
 </li>
 <li>
 Implement data-driven improvements in customer satisfaction, NPS, and retention metrics.
 </li>
 <li>
 Collaborate with logistics and fulfillment teams to ensure smooth end-to-end customer experience.
 </li>
 </ul>
 
 
 4. Creative &amp; Influencer Marketing
 
 
 <ul>
 <li>
 Manage all
 
 creative content production
 
 including photo, video, and copy assets.
 </li>
 <li>
 Plan and coordinate
 
 influencer collaborations
 
 , product seeding, and social media activations to drive engagement and sales.
 </li>
 <li>
 Lead storytelling initiatives that enhance brand identity and emotional connection with the audience.
 </li>
 </ul>
 
 
 5. Social Media &amp; Communication
 
 
 <ul>
 <li>
 Oversee all
 
 social media platforms
 
 (Instagram, TikTok, YouTube, LinkedIn, etc.) to ensure strategic content planning and performance optimization.
 </li>
 <li>
 Monitor and report on social and engagement metrics, using data to guide future content and communication strategies.
 </li>
 </ul>
 
 
 6. Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Analyze performance across all channels using GA4, Looker Studio, and other BI tools.
 </li>
 <li>
 Report directly to top management with actionable insights and growth recommendations.
 </li>
 <li>
 Set measurable KPIs for marketing, sales, and content teams, ensuring alignment with overall business goals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Minimum 10 years of professional experience
 
 in e-commerce, digital marketing, or growth management&mdash;preferably within the fashion retail industry.
 </li>
 <li>
 Proven success in managing multi-channel digital sales operations and achieving strong revenue growth.
 </li>
 <li>
 Expertise in Shopify, Meta Ads Manager, Google Analytics (GA4), and marketing automation tools.
 </li>
 <li>
 Strong leadership and project management skills, with experience managing cross-functional teams.
 </li>
 <li>
 
 Fluency in English &ndash; Upper Intermediate or above (required).
 
 </li>
 <li>
 Strong analytical mindset with an understanding of ROI, ROAS, and performance optimization.
 </li>
 <li>
 Entrepreneurial, creative, and growth-oriented professional who thrives in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Opportunity to lead digital growth for a fast-expanding international fashion brand.
 </li>
 <li>
 Creative and data-driven working environment with room for innovation.
 </li>
 <li>
 Competitive salary, performance-based bonuses, and global career development opportunities.
 </li>
 <li>
 A collaborative, ambitious, and forward-thinking team culture.
 </li>
 </ul>
</div>

E-Commerce Growth Manager

Misli

<div>
 
 Join Misli as a
 
 Digital Product Manager
 
 and help shape the future of our digital platforms!
 
 
 We are seeking a strategic and results-driven leader to oversee the development and optimization of our website and mobile applications. In this role, you will define product vision, and drive key performance metrics to deliver exceptional user experiences. If you are passionate about digital innovation, customer-centric design, and agile product development, we invite you to be part of our dynamic team.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead the end-to-end management of Misli&rsquo;s website and mobile applications, overseeing homepage, navigation, subpages, sales journey, and customer care interfaces,
 </li>
 <li>
 Define and drive the digital product strategy and roadmap in alignment with company goals and market dynamics,
 </li>
 <li>
 Manage and mentor a team of product owners, ensuring alignment with business objectives and fostering a high-performance culture,
 </li>
 <li>
 Monitor key performance indicators (KPIs) to measure product success and drive data-informed decisions,
 </li>
 <li>
 Collaborate cross-functionally with UX/UI designers, developers, marketing, customer support, and senior stakeholders to deliver impactful digital experiences,
 </li>
 <li>
 Conduct competitive analysis and market research to identify growth opportunities and emerging trends,
 </li>
 <li>
 Oversee the creation of product requirement documents, user stories, and specifications to guide development teams,
 </li>
 <li>
 Monitor product performance and generate periodic reports with actionable insights and strategic recommendations,
 </li>
 <li>
 Manage the full product lifecycle: ideation, planning, development, launch, and post-launch optimization,
 </li>
 <li>
 Champion customer-centric design and ensure all product features deliver measurable value and exceptional user experience,
 </li>
 <li>
 Prioritize initiatives based on business impact, customer feedback, and technical feasibility,
 </li>
 <li>
 Partner with marketing and sales teams to support product positioning, messaging, and go-to-market strategies,
 </li>
 <li>
 Stay abreast of emerging technologies and digital product innovations to inform strategic decisions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Computer Science, Marketing, or related fields (Master&rsquo;s degree preferred),
 </li>
 <li>
 Minimum 10+ years of experience in digital product management, including at least 2 years in a leadership or managerial role,
 </li>
 <li>
 Proven experience in Agile methodologies and product management tools (e.g., JIRA, Trello, Asana),
 </li>
 <li>
 Strong analytical skills with proficiency in data tools such as Google Analytics, Tableau, or similar,
 </li>
 <li>
 Excellent leadership, communication, and stakeholder management skills,
 </li>
 <li>
 Ability to manage multiple projects and priorities in a fast-paced environment,
 </li>
 <li>
 Deep understanding of UX/UI principles and customer-centric design,
 </li>
 <li>
 Familiarity with software development processes and cross-functional team collaboration.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Misli Elektronik &Scedil;ans Oyunlar&inodot; ve Yay&inodot;nc&inodot;l&inodot;k A.&Scedil;. &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metnine buradan ula&scedil;abilirsiniz.
 
 
</div>

Digital Product Manager

Yemeksepeti

<div>
 Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The Lead Management Executive for Turkey will manage and optimize lead generation and management across the country, focusing on achieving sales targets and improving vendor acquisition pipeline. This role involves working closely with the Regional counterpart in executing strategies, testing automation and tools, and ensuring consistency through SOPs and feedback. They will identify inefficiencies, analyze performance metrics, and collaborate with cross-functional teams to enhance the digital sales journey.
 
 
 <ul>
 <li>
 Oversee and manage the day-to-day operations of lead management across the country, ensuring optimal performance and achieving sales targets.
 </li>
 <li>
 Manage lead generation and optimization processes to drive vendor acquisition at a local and country level.
 </li>
 <li>
 Collaborate on implementing scalable strategies to minimize manual tasks using automation, tools, and outsourcing solutions.
 </li>
 <li>
 Execute and maintain SOPs to cover all aspects of process management, ensuring operational consistency and excellence.
 </li>
 <li>
 Identify and innovate improvements in sales activities, addressing inefficiencies to enhance growth and effectiveness.
 </li>
 <li>
 Support competitor analysis to provide insights and inform strategies.
 </li>
 <li>
 Collaborate with cross-functional teams, including marketing, product, and operations, to ensure a seamless digital sales process.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience in lead management, process design, preferably in multi-country or international environments.
 </li>
 <li>
 Proven track record in successfully implementing digital sales strategies and tools.
 </li>
 <li>
 Strong experience with Salesforce or similar CRM platforms.
 </li>
 <li>
 Analytical mindset with the ability to assess performance and identify opportunities for improvement.
 </li>
 <li>
 Excellent communication and collaboration skills, fluency in English and capable of working with internal and external stakeholders.
 </li>
 <li>
 Leadership abilities to manage a small team and ensure alignment with organizational goals.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
 </li>
 <li>
 A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
 </li>
 <li>
 Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
 </li>
 <li>
 Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
 </li>
 <li>
 A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
 </li>
 <li>
 Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
 </li>
 <li>
 A comprehensive private health insurance that will never let you down when you need it!
 </li>
 <li>
 The Yemeksepeti family! Always smiling and high communication skills!
 </li>
 <li>
 A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
 
 
 </li>
 </ul>
 Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
</div>

Lead Management Executive - Hybrid

Leartes

<div>
 🚀 We&rsquo;re Hiring: Marketing &amp; Sales Manager | Leartes Studios
 
 Leartes Studios is a rapidly growing game development and digital content company that collaborates with global industry leaders, including Microsoft, Epic Games, Adobe, and Nintendo. As one of the top publishers on the Unreal Engine Marketplace and Unity Asset Store, we continue to expand our footprint across the gaming and creative ecosystem.
 
 
 
 
 
 We are seeking a
 
 Marketing &amp; Sales Manager
 
 to drive brand visibility, strengthen client relationships, and lead initiatives that increase revenue and market presence. If you are data-driven, strategic, and passionate about building strong commercial pipelines, this role offers an exciting opportunity to shape our growth.
 
 
 
 
 🎯
 
 Responsibilities
 
 
 
 Marketing
 
 
 <ul>
 <li>
 Develop and execute multi-channel marketing strategies to grow brand awareness.
 </li>
 <li>
 Manage digital campaigns, social media presence, and promotional initiatives.
 </li>
 <li>
 Analyze market trends, competitors, and audience insights to inform strategy.
 </li>
 <li>
 Collaborate with internal teams to produce high-quality marketing content
 </li>
 <li>
 Plan and manage participation in events, conferences, and industry showcases
 </li>
 </ul>
 
 
 Sales
 
 
 <ul>
 <li>
 Identify, pursue, and secure new business opportunities
 </li>
 <li>
 Build and maintain strong relationships with partners, clients, and marketplaces
 </li>
 <li>
 Develop sales pipelines and manage the full sales cycle
 </li>
 <li>
 Prepare and deliver presentations, proposals, and partnership offers
 </li>
 <li>
 Track KPIs and produce regular performance reports
 </li>
 </ul>
 
 
 
 🧩
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field
 </li>
 <li>
 Proven experience in marketing, sales, or business development (experience in gaming or digital content is a big plus)
 </li>
 <li>
 Strong understanding of digital marketing, social media, and sales pipelines
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills
 </li>
 <li>
 Analytical mindset with the ability to interpret data and optimize strategy
 </li>
 <li>
 Ability to work collaboratively in a fast-paced, creative environment
 </li>
 <li>
 Fluent in English (written &amp; verbal)
 </li>
 </ul>
 
 
 
 🎁
 
 Perks &amp; Benefits
 
 <ul>
 <li>
 
 Meal card (Multinet)
 
 </li>
 <li>
 
 Supplementary private health insurance
 
 </li>
 <li>
 Hybrid working model
 </li>
 <li>
 Opportunity to collaborate with global industry leaders
 </li>
 <li>
 Dynamic, creative, and supportive working environment
 </li>
 <li>
 Significant ownership in shaping the company&rsquo;s marketing and sales strategies
 </li>
 <li>
 Career growth opportunities within a rapidly scaling organization
 </li>
 </ul>
 
 
 
 
 📍
 
 Contract Type:
 
 Full Time
 
 
 🎮
 
 Industry:
 
 Video Games / Digital Content / Creative Tools
 
 
 🌍
 
 Work Model:
 
 Hybrid
 
</div>

Sales Marketing Manager

MONETA İnsan Kaynakları & Yönetim Danışmanlık

<div>
 
 Moneta is looking for an&ldquo;E-commerce Key Account Manager&rdquo; for our global business partner.
 
 
 
 
 
 
 External:
 
 
 
 Consumers are more and more connected, and online purchasing is one the top 10 usages of Internet.
 
 
 When it comes to shopping, consumers are either purchasing products online or preparing their off-line purchase with information/offers available online (
 
 ROPO:
 
 
 Research Online Purchase Offline
 
 ).
 
 
 
 
 
 
 Internal:
 
 
 
 Top Customers Portfolio evolution (Volumes of Today, Volumes of Tomorrow)
 
 
 Group maturity is growing with regards to the eCommerce organization =&gt; eCommerce teams (see Annexe) + monthly SteerCo have been created in each market to drive the evolution of online business
 
 
 Market eKAMs are part of Market Sales Team, are in carge of development of online sales and are accountable of establishing/maintening relationship with other community (Market Digital Marketing / Market Supply Chain leader / Group eCommerce Community)
 
 
 New Comers + Evolution of Business Model of Customers traditional New skills / actions to be done
 
 <ul>
 <li>
 Accessibility of products on Digital Shelves (Contract / Terms &amp; Conditions / Operations)
 </li>
 <li>
 Attractivity of products/categories on Digital Shelves (Content / recommendations / questions)
 </li>
 <li>
 Visibility of products in each eRetail Touchpoint (Merchandizing / Cross Selling / Promotions)
 </li>
 <li>
 Sell out activation (Retail Media / Data Driven Marketing / Online Promotions)
 </li>
 </ul>
 
 
 
 
 
 Strategic Tasks:
 
 
 
 Online Market Assessment,
 
 aka Where to play / How to Play
 
 :
 
 <ul>
 <li>
 Identification of the main eRetailers of Today and Tomorrow
 </li>
 <li>
 Winning / Accessible / Compatible assessment of each eRetailers
 </li>
 <li>
 Develop eCommerce Sales Roadmap taking into account channel conflict mitigation plan
 </li>
 </ul>
 
 Develop a long-term trust relationship with selected Pure Players by:
 
 <ul>
 <li>
 Developing value creation on both side
 </li>
 <li>
 Piloting the maximum profitable global development of our commercial activities
 </li>
 <li>
 Organizing, at least one a year, TOP2TOP meeting with key customers
 </li>
 </ul>
 
 Manage the relationships with customers in a win-win collaboration, by acquiring a deep understanding of key customer needs and requirements
 
 <ul>
 <li>
 Ensure the correct products and services are delivered to customers in a timely manner
 </li>
 <li>
 Resolve any issue faced by customers and deal with complaints to maintain trust
 </li>
 <li>
 Follow financing issues and manage risks (Payment/Coface insurance &hellip;)
 </li>
 </ul>
 
 
 
 
 
 Operational Tasks:
 
 
 
 Optimize our Revenues &amp; Profit :
 
 <ul>
 <li>
 Successfully negotiate Annual Trade Terms contract
 </li>
 <li>
 Create a Yearly Key Account Plan by categories
 </li>
 <li>
 Build a Joint Business Plan with the Pure Players
 </li>
 <li>
 Maintain a good balance between the regular and promotional business
 </li>
 <li>
 Optimize the costs and return on investments (head of gondola, leaflets, demo, POS material, etc...)
 </li>
 </ul>
 
 Forecast sales
 
 <ul>
 <li>
 Specific product/category forecast based on Customer activity / Seasonality of Market
 </li>
 <li>
 Trend and needs / category &amp; keys products
 </li>
 </ul>
 
 Ease the collaboration between Customers and e-Category Managers / Data Analysts
 
 <ul>
 <li>
 Binomial aligned to manage the relationship with the customer
 </li>
 <li>
 Clear roles &amp; responsibilities defined within the binomial
 </li>
 <li>
 Clear, regular &amp; shared fed back within the binomial &amp; with others KAM / Cat Man
 </li>
 </ul>
 
 Act as a Subject Matter Expert for other eRetailers (Click-n-Mortars) if not directly in charge of those accounts
 
 
 Deliver incremental contribution using incentives, initiatives, commitment programs and marketing activities
 
 
 Monitor and report weekly/monthly to the E-commerce Sales Manager
 
 <ul>
 <li>
 Inform regularly all services (IKAM ,Sales team, Sales Administration, Supply Chain , Finance, Marketing)
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 D
 
 egree in Commerce, Marketing or Business Administration,
 </li>
 <li>
 At least 3-5 years of experience in on-line sales and digital marketing as part of a consumer product company,
 </li>
 <li>
 Excellent communication skills in English,
 </li>
 <li>
 Good trade knowledge of his/her environment (competition, brands, innovation, digital breakthrough)
 </li>
 <li>
 Advanced level of MS Office Applications,
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills
 </li>
 </ul>
 
 
</div>

E-commerce Key Account Manager

<div>
 
 Moneta is looking for an &ldquo;E-commerce Business Activation Manager&rdquo; for our global business partner.
 
 
 
 
 
 Be the Expert and main Point of Contact on all eRetailer related subjects, in collaboration with Marketing and Sales teams;
 
 <ul>
 <li>
 Be an expert of online practices on his/her categories and the &ldquo;Ambassador&rdquo; of E Commerce business model amongst local teams (both Marketing &amp; Sales)
 </li>
 <li>
 Work closely with the E-Category Manager at Continent level, in deploying and executing local E-Cat Man &amp; E-Commerce Activations
 </li>
 <li>
 Facilitate customer relationships on all digital/E-Commerce topics, working closely with E-KAMs (Pure Players and Click&amp;Mortar) and Digital Managers to define customer action plans
 </li>
 <li>
 Develop employees awareness with regular meetings and trainings on retail media.
 </li>
 </ul>
 
 
 
 
 Drive and pilot specific e-commerce shopper activation plan to exploit market and customer opportunities with specific pure-players and click &amp; mortar customer, using the following levers:
 
 <ul>
 <li>
 Define specific E-commerce assortment based on in-depth analysis of both shopper&rsquo;s, market&rsquo;s, and retailer&rsquo;s needs &amp; specifities, in strong collaboration with local Marketing teams and BUs
 </li>
 <li>
 Monitor closely our positions in terms of assortment in our main retailers&rsquo; websites
 </li>
 <li>
 Pilot and Monitor perfect execution in our Level of Services (in-stock performances, supply chain efficiency&hellip;)
 </li>
 <li>
 Collaborate on categories online sales&rsquo; level and associated margins, with KAM
 </li>
 <li>
 Define and implement specific promotional and communication activations in our e-commerce partners websites (through retail media operations)
 </li>
 <li>
 Be a &ldquo;guardian&rdquo; of Content execution in the e-retail landscape
 </li>
 <li>
 Deploy and manage Content push solutions to our main online retailers
 </li>
 <li>
 Be the main point of contact as regards to Online Product content to both BUs and Continent teams
 </li>
 <li>
 Initiate and manage local E-Cat Man initiatives, in line with EMEA guidelines, and focused on key online players and key categories
 </li>
 <li>
 Accelerate the deployement of our E-merchandising recommendations and E-Cat Man tools (product finders), based on our key Category Strategic objectives (CAP)
 </li>
 <li>
 Assist local Category Managers in in-store digitalization initiatives to enrich shopping experience at POS level (implementation of tablets, new digitalized POS materials, virtual or augmented reality, etc..)
 </li>
 </ul>
 
 
 
 
 Analyse and Provide Insights on Key Online/E-Commerce Data &amp; Metrics:
 
 <ul>
 <li>
 Work closely with local Data Analyst (if present) to understand performance on our main online KPIs, and derive action plans
 </li>
 <li>
 Gain a full understanding on our E-retailer&rsquo;s business models, main specificities/ways of working and Promo/Communication means
 </li>
 <li>
 Define, with eKam/CatMan, the eRetail media strategy supporting the development of our on-line market share.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Marketing Master or related degree,
 </li>
 <li>
 10 years experience as category manager/product manager/ecommerce manager in a online environment
 </li>
 <li>
 Expert of online practices,
 </li>
 <li>
 Track record of success in building e-commerce activation plan, showing commercial wins,
 </li>
 <li>
 Global vision but adopting a customer-oriented attitude,
 </li>
 <li>
 Data crunching &amp; Analytical skills (strong command of MS Office Suite, especially XLS)
 </li>
 </ul>
</div>

E-commerce Business Activation Manager

Golden Goose

<div>
 
 
 Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
 
 
 
 
 
 
 
 Description
 
 
 
 We are looking for a passionate talent to build our customer experience.
 
 
 The candidate will join the store team located in Istanbul.
 
 
 The position will report directly to the Store Manager.
 
 
 
 
 
 
 MISSION
 
 
 
 The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 
 
 
 
 
 
 Essential Duties And Responsibilities
 
 
 <ul>
 <li>
 Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
 </li>
 <li>
 Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
 </li>
 <li>
 Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
 </li>
 <li>
 Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
 </li>
 <li>
 Ensure that the team proactively manage clienteling activities in coordination with CRM department;
 </li>
 <li>
 Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
 </li>
 <li>
 Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
 </li>
 <li>
 Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
 </li>
 <li>
 Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
 </li>
 <li>
 Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
 </li>
 <li>
 Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
 </li>
 <li>
 Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
 </li>
 <li>
 Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
 </li>
 <li>
 Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
 </li>
 <li>
 Sales background: previous experience preferably in retail sector in similar role
 </li>
 <li>
 Strong communication skills, with the ability to listen actively and engage thoughtfully
 </li>
 <li>
 A problem solver who can identify issues, evaluate solutions, and make informed decisions
 </li>
 <li>
 A team player who values collaboration and can work towards common goals
 </li>
 <li>
 Effective time management, prioritizing tasks efficiently
 </li>
 </ul>
 
 
 
 
 Location: Istanbul
 
 
 
 
 
 
 We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
 
 
</div>

Assistant Store Manager - Istanbul

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