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customer service consultant

direct sales consultant

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading organization operating in the insurance and financial services sector, providing comprehensive protection and risk management solutions. The company focuses on customer-centric services, professional development, and long-term growth.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Direct Sales Consultant is responsible for promoting and selling insurance products to individual and corporate clients. The role focuses on identifying client needs, offering suitable insurance solutions, and achieving sales targets while maintaining strong client relationships.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Promote and sell insurance products such as Life and Medical insurance to individuals and corporate clients.
 </li>
 <li>
 Identify and approach potential clients through cold calling, referrals, networking, and lead generation activities.
 </li>
 <li>
 Assess client needs and recommend appropriate insurance solutions.
 </li>
 <li>
 Negotiate terms and close sales deals to meet or exceed assigned targets.
 </li>
 <li>
 Maintain accurate client records and ensure regular follow-up on renewals and endorsements.
 </li>
 <li>
 Coordinate with internal teams (underwriting, operations, customer service) to ensure smooth policy issuance.
 </li>
 <li>
 Ensure compliance with insurance regulations and internal company procedures.
 </li>
 <li>
 Handle client inquiries and support claims follow-up when required.
 </li>
 <li>
 Build and maintain long-term client relationships to enhance retention and cross-selling opportunities.
 </li>
 <li>
 Attend a paid training program (1.5 months) conducted in Cairo prior to full role activation.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field (Universities only).
 </li>
 <li>
 Pharmacy background is a plus.
 </li>
 <li>
 Entry-level or fresh graduate candidates are welcome.
 </li>
 <li>
 Strong communication and persuasion skills.
 </li>
 <li>
 Target-driven with a strong sales mindset.
 </li>
 <li>
 Customer-oriented and relationship-focused.
 </li>
 <li>
 Professional, confident, and self-motivated.
 </li>
 <li>
 Strong sales skills (mandatory).
 </li>
 <li>
 Good working knowledge of Microsoft Office.
 </li>
 <li>
 Very good command of English (mandatory).
 </li>
 <li>
 Presentable and professional appearance.
 </li>
 <li>
 Ability to work in the field and meet clients when required.
 </li>
 <li>
 Willingness to attend a 1.5-month paid training program in Cairo (no accommodation provided for Alexandria-based candidates).
 </li>
 </ul>
 
 
</div>

Direct Sales Consultant

<div>
 
 
 Job Description:
 
 
 <ul>
 <li>
 Identify &amp; approach prospects using referrals from local community, personal contacts, established professional network, and leads or prospects provided by AXA
 </li>
 <li>
 Achieve targets through set KPIs and objectives &bull; Determine clients&rsquo; particular protection needs and financial situation by scheduling face to face appointments
 </li>
 <li>
 Provide positive impact to clients by determining their evolving financial &amp; protection needs during their lifetime, these include insurance, savings, and retirement plans
 </li>
 <li>
 Identify potential cross-selling opportunities of new products
 </li>
 <li>
 Ensure consistent multi-equipment protection solutions consisting of Life, Health and General insurance products to clients
 </li>
 <li>
 Maintain full compliance of department to AXA standards and reactivity/contribution to all compliance processes
 </li>
 <li>
 Advance product knowledge through regular training and on the job learning.
 </li>
 <li>
 Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products
 </li>
 <li>
 Document and maintain all records of sales activities and provide updates as required.
 </li>
 <li>
 Ensure renewals are being met in time and that their reports are being delivered to the management &bull; Abide to all underwriting requirements and maintain records
 </li>
 <li>
 Participate in all departmental meetings and support newcomers.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field.
 </li>
 <li>
 0-2 years of experience
 </li>
 <li>
 Insurance Knowledge is preferable.
 </li>
 <li>
 Fluency in English.
 </li>
 <li>
 Excellent computer skills.
 </li>
 <li>
 High organizational and planning skills.
 </li>
 <li>
 Result driven.
 </li>
 <li>
 Ability to handle angry customers.
 </li>
 <li>
 Strong interpersonal and communication skills: excellent written and verbal communication skills.
 </li>
 <li>
 Strong desire to help clients grow and protect their financial future.
 </li>
 <li>
 Meeting sales goals.
 </li>
 <li>
 Customer focus.
 </li>
 <li>
 Ability to deal with problems involving several concrete variables in standardized situations.
 </li>
 <li>
 Pro-active thinking.
 </li>
 <li>
 Detail oriented
 </li>
 </ul>
 
 
</div>

Direct Sales Consultant - Cairo

Cornerstone Development

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 
 We are seeking a Property Consultant to support direct and indirect sales activities, follow up on client and broker leads, and assist in closing property sales. The role focuses on client engagement, lead follow-up, and coordination with internal teams to ensure a smooth sales process and positive customer experience. career@cornerstonedv.com
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 
 <li>
 
 Follow up on leads received from marketing campaigns and brokers.
 
 </li>
 
 <li>
 
 Communicate with clients via calls, WhatsApp, and in-person meetings.
 
 </li>
 
 <li>
 
 Support broker relationships and assist in project presentations when needed.
 
 </li>
 
 <li>
 
 Conduct client meetings and property presentations.
 
 </li>
 
 <li>
 
 Update CRM with client interactions and sales activities.
 
 </li>
 
 <li>
 
 Support sales closure processes, offers, and reservations.
 
 </li>
 
 <li>
 
 Coordinate with internal teams (Sales Operations, Finance, Marketing).
 
 </li>
 
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 
 <li>
 
 Bachelor degree from business administration or any other related field.
 
 </li>
 
 <li>
 
 2 to 3 years of experience in real estate sales or a similar client-facing role.
 
 </li>
 
 <li>
 
 Strong communication and negotiation skills.
 
 </li>
 
 <li>
 
 Ability to handle multiple leads and follow-ups.
 
 </li>
 
 <li>
 
 Results-oriented with strong customer service skills.
 
 </li>
 
 <li>
 
 career@cornerstonedv.com
 
 </li>
 </ul>
</div>

Property Consultant

Lynkers Real Estate

<div>
 
 
 Company Description
 
 
 
 Lynkers Real Estate is a trusted provider of real estate consultancy services, with a focus on helping clients find tailored property solutions. Backed by a team of experienced professionals, we cater to individuals, families, and businesses seeking properties that perfectly match their needs. Committed to delivering value through expertise, our approach emphasizes client satisfaction and relationship-building. For more information
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Sr. Property Consultant based in Cairo. The Sr. Property Consultant is responsible for providing expert real estate advice, conducting property assessments, guiding clients through the sales process, and ensuring client satisfaction. Day-to-day tasks include consulting with clients, managing sales transactions, maintaining strong customer relationships, and assisting with marketing efforts to grow the business.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong consulting skills to understand and address client needs effectively
 </li>
 <li>
 Exceptional communication and customer service abilities
 </li>
 <li>
 Proficiency in sales and successful real estate transaction management
 </li>
 <li>
 Knowledge of the real estate brokerage market, property laws, and market trends
 </li>
 <li>
 Self-motivated with excellent negotiation and relationship-building skills
 </li>
 <li>
 Bachelor's degree in Business Administration or a related field is preferred
 </li>
 <li>
 Previous experience as a property consultant is a must
 </li>
 </ul>
</div>

Real Estate Sales Consultant

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You Will Do
 
 
 
 Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
 
 
 <ul>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty
 </li>
 <li>
 Address customers' queries about products, prices, availability, product uses, and services
 </li>
 <li>
 Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
 </li>
 <li>
 Advise customers on product ranges best suited to their needs
 </li>
 <li>
 Demonstrate usage and benefits of various brands and products
 </li>
 <li>
 Generate sales, while achieving line and sales targets, using make up knowledge
 </li>
 <li>
 Sell-out target tracking at store level
 </li>
 <li>
 Generate daily sales reports
 </li>
 <li>
 Participate in achieving incentives
 </li>
 <li>
 Track post-launch sales at store level
 </li>
 <li>
 Ensure merchandising levels in the store are met as per the brand guidelines
 </li>
 <li>
 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
 </li>
 <li>
 Report stock shortages using the stock order form
 </li>
 <li>
 Ensure stock receipt as per set procedures
 
 
 </li>
 </ul>
 
 
 What you'll need to
 
 
 succeed
 
 
 
 
 <ul>
 <li>
 Minimum 5 years&rsquo; experience in the beauty industry
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Senior Beauty Consultant - Yves Rocher

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
 
 
 <ul>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty
 </li>
 <li>
 Address customers' queries about products, prices, availability, product uses, and services
 </li>
 <li>
 Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
 </li>
 <li>
 Advise customers on product ranges best suited to their needs
 </li>
 <li>
 Demonstrate usage and benefits of various brands and products
 </li>
 <li>
 Generate sales, while achieving line and sales targets, using make up knowledge
 </li>
 <li>
 Sell-out target tracking at store level
 </li>
 <li>
 Generate daily sales reports
 </li>
 <li>
 Participate in achieving incentives
 </li>
 <li>
 Track post-launch sales at store level
 </li>
 <li>
 Ensure merchandising levels in the store are met as per the brand guidelines
 </li>
 <li>
 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
 </li>
 <li>
 Report stock shortages using the stock order form
 </li>
 <li>
 Ensure stock receipt as per set procedures
 
 
 </li>
 </ul>
 
 
 What you'll need to
 
 
 succeed
 
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in the beauty industry
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Dior - Beauty Consultant

Wadi Degla Developments

<div>
 
 
 Main Responsibilities:
 
 
 
 
 
 
 -Set department yearly plan and targets in coordination with the direct -manager.
 
 
 -Prepare and submit forecasts for the department budget for discussion and approval by the direct manager.
 
 
 -Ensure adherence to all department processes, policies, and procedures by the team and Sales departments, from unit reservations with Sales Advisors to the final approved contract delivery to clients.
 
 
 -Ensure the Sales Contracts team follows up with clients to receive necessary documents on time according to the set SLA (Service Level Agreement).
 
 
 -Support the Sales Contracts team by answering inquiries related to contracts and supporting documents throughout the contract preparation phase.
 
 
 -Review contract data and related documents to ensure accuracy as recorded in the CRM (Initial Review).
 
 
 -Oversee the creation and finalization cycles of all management contracts.
 
 
 -Notify all team members of any legal or internal process changes or updates.
 
 
 -Revise all newly received legal templates and communicate them to the team.
 
 
 -Notify related departments (Legal, Contracts, Developments, etc.) of requests received from clients.
 
 
 -Inform Sales Managers of any changes in processes.
 
 
 -Assign sales tasks to the Sales Contracts team.
 
 
 -Receive client requests, delegate to team members, and ensure timely handling.
 
 
 -Receive all remarks regarding clients&rsquo; grace periods ending and notify the Legal Department.
 
 
 -Ensure that data in the CRM is consistently accurate and updated.
 
 
 -Suggest enhancements and developments for the CRM to add new features according to business needs in coordination with the technical department.
 
 
 -Conduct periodic meetings with the entire Sales Contracts team.
 
 
 -Prepare and submit all requested periodic reports.
 
 
 -Participate in recruiting and setting objectives for teams.
 
 
 -Coach, monitor, and evaluate team performance.
 
 
 
 
 
 
 Job requirements:
 
 
 
 
 
 
 -Bachelor&rsquo;s degree.
 
 
 -Min. 10 years with proven experience in Contracts Department.
 
</div>

Contract Sales Manager

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