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director, data operations Jobs in New York United States

director, data operations

director data operations

adswizz

<ul><li>New York, New York; Oakland, California; Oakland, California</li><li>
Analytics</li><li>
Regular Employee Full-Time</li><li>
R-2025-11-73</li><li>
Hybrid</li></ul>
 <div>Who We Are
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. 
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM&rsquo;s vision to life every day. 
SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe. 
How You&rsquo;ll Make an Impact
As the Director of Data Operations, you will lead a high-performing team of Technical Analysts and DataOps Analysts responsible for enabling data-driven decisions, maintaining robust data pipelines, and aligning technology with business strategy. Your team will be responsible for delivering clean, governed, and performant data models and semantic layers on Snowflake that support business and product KPIs. Your work will directly influence how the organization measures success and drives outcomes.
What You&rsquo;ll Do:<ul><li>
Manage a team of senior and mid-level data operations analysts, providing technical guidance, mentorship, and performance management.</li><li>
Contribute to talent growth and team development, recruiting and mentoring future data operations and analytics professionals.</li><li>
Align technical execution with the product roadmap and vision, ensuring KPI metrics and requirements are well-defined and actionable.</li><li>
Work across a wide range of enterprise data tools and platforms, leveraging transformation technologies like DBT and visualization tools such as Looker and Tableau.</li><li>
Oversee implementation and scaling of the semantic layer platform, working cross-functionally to deliver trusted and accessible data assets.</li><li>
Partner with data engineering, product, and analytic teams to ensure solution designs meet evolving business needs and technical scalability.</li><li>
Prioritize team workload across projects, balancing tactical delivery with long-term systems and data platform evolution.</li><li>
Establish and enforce technical best practices around dbt, testing frameworks, CI/CD, and Git workflows.</li><li>
Review and guide the development of data pipeline requirement documentation, process models, and architectural recommendations.</li><li>
Manage and analyze large-scale data volumes (1+ PB) across complex ecosystems that power streaming, podcasting, satellite, publisher, and advertiser use cases.</li></ul>
Leadership &amp; Team Development<ul><li>
Lead, coach, and develop high-performing teams to foster career growth and professional development.</li><li>
Provide constructive feedback, conduct performance reviews, and guide team members in setting and achieving goals.</li><li>
Build and maintain an inclusive, collaborative team culture that encourages innovation and accountability.</li></ul>
What You&rsquo;ll Need:<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Systems, Data Engineering, or a related field.</li><li>
10+ years relevant experience in data operations, data engineering or systems architecture.</li><li>
5+ years of people leadership, with a track record of building, coaching, and scaling high-performing teams in data or platform environments.</li><li>
Strong command of the modern data stack, including Snowflake, dbt, Git, orchestration tools, and semantic layer platforms.</li><li>
Proven leadership experience managing cross-functional analytics teams in an enterprise environment.</li><li>
Deep understanding of dimensional modeling, metric standardization, and semantic architecture design.</li><li>
Excellent written and verbal communication skills, with a passion for making data accessible and actionable.</li><li>
Must have legal right to work in the U.S.</li></ul>
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $177,000 to $234,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. 
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2025-11-73</div>

Director, Data Operations

HousingPlus, Inc.

<div>Title: Director of Human Resources

Report to: Chief Operating Officer

Status: Full-Time/Exempt

Compensation: $105,000 - $115,000/ Annually

Work Schedule: Monday - Friday, Minimum of 1 -2 days remote option available.

Office Location: New York, NY 10017

Organization Overview:

HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve.

The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations.

Please consider joining a team committed to building brighter futures for all!

Please visit our website for more information regarding our organization: www.housingplusnyc.org.

Please do not call or email HousingPlus regarding the status of your application.

Position Summary:

HousingPlus is hiring a Director of Human Resource to join our growing company. The Director of Human Resource is responsible for designing and implementing HR policies, fostering a positive and inclusive workplace culture, and ensuring compliance with federal, state, and local employment regulations. The Director of Human Resource must demonstrate strong leadership and execution of human resource functions. The role is very strategic, requiring a blend of passion, skills and commitment to the successful implementation and execution of HR functions, with the ability to manage and provide oversight to HR Generalist.

Competencies/ Skills:

Strategic Leadership: The Director of Human Resource must demonstrate the ability to align HR strategy with the organization mission and long-term goals, firm in decision making and a critical thinker. Experienced in advising executive leadership to influence organizational direction.

People &amp; Culture Development: Skilled in fostering an inclusive, collaborative, and mission driven workplace culture, with experience leading diversity, equity, inclusion, and belonging (DEIB) initiatives. Demonstrated ability to develop staff engagement strategies and improve organizational climate.

Talent Management: Provide leadership and guidance in recruitment, onboarding, workforce planning, and retention strategies. Knowledgeable of performance management frameworks suitable for non-profit, and the ability to design leadership development and training programs and/or departments.

Employee Relations: Must possess strong conflict resolution and mediation abilities, with the ability to coach managers and handle sensitive HR cases with discretion and in a timely manner. The candidate must possess emotional intelligence and strong interpersonal communication skills.

Compliance &amp; Risk Management: The candidate must know federal, state, and local employment laws. Expertise and experience in developing compliant HR policies, handbooks, and procedures, and experience with risk mitigation, workplace investigations, and HR audits.

Operational Excellence: The candidate must be a forward thinker, understanding the need to and possess skills in optimizing HR processes, systems, and databases. Must have experience working with HRIS platforms, payroll systems, and benefits administration, and be strong in organizational and project management skills.

Financial &amp; Analytical Skills: The candidate must have the ability to build and manage HR budgets, working with the Finance Department to align with the budget. Knowledge of compensation design, salary benchmarking, and total rewards, and skills in Skilled in analyzing HR metrics, workforce data, and reporting trends to leadership.

Communication &amp; Relationship Building: Must demonstrate excellent written and verbal communication skills, with the ability to engage stakeholders, board members, staff, and external partners. Candidate must possess experience and skill in change management and leading organization-wide initiatives.

Additional Skills: Experience in multi-site or remote workforce management, grant compliance awareness &ndash; especially HR related to city, state, and government contracts, and understanding non-profit governance and senior-level interactions. Cultural competence and sensitivity working with diverse communities, with the adaptability and resourcefulness in environments with limited resources.

Duties/Responsibilities:
<ul>
<li>Collaborate with the Chief of Operations on implementing the organization's human resources strategic plan.</li>
<li>Onboarding and offboarding of new hires, developing and maintaining best practices of orientation, background checks, records, and exit meetings.</li>
<li>Responsible for the data integrity of the HRIS for new hires, employee information, and employment status changes.</li>
<li>Partnering with and coaching business leaders to ensure timely support and advice in key areas such as people development, career progression, reward, and recognition. Counsels and coaches' supervisors on the appropriate handling of disciplinary matters, including documentation, and refers to legal counsel when necessary.</li>
<li>Attends and participates in employee disciplinary meetings, disputes, terminations, and investigations.</li>
<li>Maintain knowledge of trends, best practices, and regulatory changes in HR and employment laws, and apply this to internal policies and processes.</li>
<li>Perform data analysis to inform decision-making, employee retention, recruitment, and employee relations.</li>
<li>Administers and oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.</li>
<li>Manages time and attendance, including payroll.</li>
<li>Implement initiatives that foster an inclusive culture across the organization.</li>
<li>Provide oversight to HR Generalist/Recruitment on efficiencies and best practices that meet organizational goals.</li>
<li>Develop policies and procedures that guide the Human Resource Department, and maintain its sustainability.</li>
</ul><h4 class="jobSectionHeader">REQUIREMENTS:</h4>

Required Skills/Abilities:
<ul><li>Experience in a non-profit or mission-driven organization.</li>
<li>Experience managing HR for multi-site or remote teams.</li>
<li>Familiarity with grant compliance or HR requirements for federally funded programs</li>
</ul>
Education and Experience:
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field, Master's degree in HR preferred.</li>
<li>7&ndash;10+ years of progressive HR experience, including leadership roles.</li>
<li>HR certifications such as SHRM-SCP, SHRM-CP, SPHR, or PHR.</li>
<li>Knowledge of federal, state, and local labor laws.</li>
<li>Experience managing recruitment, employee relations, performance management, and HR compliance.</li>
<li>Strong communication, leadership, and interpersonal skills.</li>
<li>Demonstrated commitment to diversity, equity, and inclusion.</li>
</ul>
Physical Requirements:
<ul><li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
</ul>
Benefits:
Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits

403B Matching

Supplemental Insurance at your discretion

Access to discounted entertainment benefits</div>

Director Of Human Resources

PKF O'Connor Davies TalentConnect

<div>
 Our client, an alternative asset management firm in NYC, with a primary focus on investing in businesses that operate in the real assets sector with a primary focus on commodities and material-driven businesses is seeking a operations analyst to join their team.
 
 
 The ideal candidate will be highly motivated and have demonstrated excellence in prior endeavors. The successful candidate will be involved in supporting the daily operations and broader middle-and back-office functions of the firm, working alongside the Director of Finance and the investment team. This role will support key functions including trading operations, accounting, tax and compliance.
 
 
 
 Responsibilities
 
 
 
 
 Trade and Operations
 
 
 
 <ul>
 <li>
 Monitor and support the trade lifecycle across asset classes including equities, fixed
 
 
 </li>
 </ul>
 income, derivatives and foreign currencies.
 
 
 <ul>
 <li>
 Perform daily position, cash, and P&amp;L reconciliations with fund administrators, custodians, and prime brokers
 </li>
 <li>
 Investigate and resolve trade breaks, settlement discrepancies, and cash variances in a timely manner.
 </li>
 <li>
 Monitor margin and collateral requirements, ensuring sufficient funding and compliance with prime broker and counterparty thresholds.
 </li>
 <li>
 Assist with month-end NAV review packages and liaise with administrators on valuation and pricing issues.
 </li>
 <li>
 Maintain accurate internal trade, pricing, and valuation records across systems.
 </li>
 <li>
 Support operational initiatives, data integrity projects, and workflow improvements
 
 
 </li>
 </ul>
 
 Accounting &amp; Tax
 
 
 
 <ul>
 <li>
 Assist in the preparation and review of financial statements in coordination with the fund administrator.
 </li>
 <li>
 Support the annual audit and tax return processes by coordinating by liaising with external auditors and tax advisors.
 </li>
 <li>
 Track and reconcile capital activity, investor statements, and fund expenses.
 </li>
 <li>
 Maintain accurate accounting and tax records, ensuring consistency with fund documentation and service provider records.
 
 
 </li>
 </ul>
 Compliance &amp; Regulatory Reporting
 
 
 <ul>
 <li>
 Support data gathering and filings for regulatory reports such as Form PF, Form ADV, FATCA, and CRS.
 </li>
 <li>
 Review and monitor trade allocations to ensure adherence to compliance procedures.
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, or a related field with a strong academic record.
 </li>
 <li>
 1-2 years of experience in fund administration
 </li>
 <li>
 Strong analytical, quantitative, and problem-solving skills with attention to detail.
 </li>
 <li>
 Ability to take initiative, own processes, and follow through to resolution.
 </li>
 <li>
 Excellent multi-tasking skills and organizational skills in a fast-paced, team-oriented environment.
 </li>
 <li>
 Outstanding communication skills, with the ability to present complex information clearly and concisely to both internal and external stakeholders.
 </li>
 <li>
 Proficiency in Microsoft 365 products, particularly Excel.
 
 
 </li>
 </ul>
 The compensation for this position ranges from $60,000.00 - $85,000.00. Actual compensation will be dependent upon the specific role, office location as well as the individual&rsquo;s qualifications, experience, skills and certifications.
 
 
 To all staffing agencies: PKF O&rsquo;Connor Davies TalentConnect (&ldquo;PKFOD TalentConnect&rdquo;) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD TalentConnect recruiters, partners and/or employees at any of our locations regarding this position. Please be reminded, PKFOD TalentConnect is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD TalentConnect.
 
 
</div>

Operations Analyst

Maesa

<div>
 
 About Maesa
 
 
 
 
 The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creativity, imagination, and connection, sparking new ideas and possibilities, and meeting unmet consumer needs. Through best-in-class design, formulation, brand creation and marketing capabilities, Maesa delivers new, better and different products with an unsurpassed speed to market. Maesa works with a variety of retailers to create and launch brands across beauty and wellness categories. The current portfolio includes Kristin Ess, Hairitage by Mindy McKnight, Fine'ry, Being Frenshe, and Niches &amp; Nooks among other brands. For more information, visit
 
 
 
 www.maesa.com
 
 
 
 .
 
 
 
 
 Role Overview
 
 
 
 We are looking for a highly motivated Senior Analyst of Supply Chain Finance to join our team. This role is ideal for someone with strong analytical skills who wants to deepen their experience in CPG operations, inventory, and cost-of-goods-sold (COGS).
 
 
 You will partner closely with Operations, Logistics, and FP&amp;A to support critical financial processes, provide insights, and help drive operational efficiency. This is a hands-on, high-visibility role that directly supports cost savings initiatives, value creation projects, and day-to-day financial management of the supply chain.
 
 
 This role will report into the Director of Supply Chain Finance and is NYC based with a 3x a week in-person presence expected.
 
 
 
 Responsibilities
 
 
 
 
 Financial Analysis &amp; Modeling
 
 
 
 <ul>
 <li>
 Support, maintain, and improve financial models to analyze supply chain performance, inventory levels, and COGS trends.
 </li>
 <li>
 Support scenario planning, cost analysis, and ad-hoc modeling to assist leadership in decision-making.
 </li>
 <li>
 Track value-creation savings and freight costs, ensuring data accuracy and transparency across teams.
 
 
 
 </li>
 </ul>
 
 Cost &amp; Operations Insights
 
 
 
 <ul>
 <li>
 Analyze cost drivers and product-level P&amp;Ls to identify margin opportunities.
 </li>
 <li>
 Break down COGS components (materials, freight, duties, overhead, etc.) to identify trends and potential cost reductions.
 </li>
 <li>
 Partner with operations and supply chain to understand vendor costs, production economics, and logistics spend.
 
 
 
 </li>
 </ul>
 
 Reporting &amp; Monthly Close Support
 
 
 
 <ul>
 <li>
 Assist in monthly close activities, including variance analysis, journal entry preparation, reconciliations, and reporting.
 </li>
 <li>
 Support development of recurring KPI dashboards and weekly/monthly reporting packages for operations and finance leadership.
 </li>
 <li>
 Help prepare materials for executive meetings and business reviews.
 
 
 
 </li>
 </ul>
 
 Cross-Functional Partnership
 
 
 
 <ul>
 <li>
 Collaborate with supply chain, logistics, and operations teams to monitor performance and evaluate cost impacts.
 </li>
 <li>
 Support the implementation of new processes, tools, and controls within supply chain finance.
 </li>
 <li>
 Serve as a resource for data accuracy, standardization, and improved reporting across the organization.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Economics, Business, or a related field.
 </li>
 <li>
 3&ndash;6+ years of experience in FP&amp;A, supply chain finance, cost accounting, or related financial analysis roles.
 </li>
 <li>
 Strong financial modeling skills (Excel) with the ability to turn data into actionable insights.
 </li>
 <li>
 Experience working with COGS, inventory, or supply chain data.
 </li>
 <li>
 Ability to collaborate effectively with cross-functional teams (Operations, Supply Chain, Logistics, Accounting).
 </li>
 <li>
 Excellent communication and problem-solving skills; able to simplify complex analysis for non-finance stakeholders.
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple deadlines in a fast-paced environment.
 </li>
 <li>
 Preferred:
 </li>
 <ul>
 <li>
 Prior experience in CPG, Beauty, Food &amp; Beverage, or other product-based industries.
 </li>
 <li>
 Exposure to ERP systems (Netsuite and PowerBI a plus)
 </li>
 <li>
 Interest in process improvement, automation, and operational efficiency.
 
 
 
 </li>
 </ul>
 </ul>
 
 What We Offer
 
 
 
 $90K/yr - $95K/yr. Exact compensation may vary based on skills, experience, and location. This position is eligible for participation in a discretionary bonus plan based on individual and company performance.
 
 
 Maesa offers a variety of benefits to eligible employees. Employees can choose to enroll in health insurance coverage, wellness programs, life and disability insurance, and retirement savings plans. Through generous paid time off, a hybrid office setup, and paid leave options, Maesa encourages wellness and balance among employees.
 
 
 
 Our Commitment to You
 
 
 
 At Maesa, we live by our values of collaboration, curiosity, game-changing, creativity, and discipline. We believe our people and partners are a creative force that catalyzes the possibilities in beauty to break through traditional limits and discover the &ldquo;new&rdquo; without restriction. We prioritize creating and fostering a welcoming environment for employees, partners, ideas, approaches, and endeavors &mdash; all through a spirit of warmth and inclusivity. As set forth in Maesa&rsquo;s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
</div>

Senior Analyst, Supply Chain Finance

People Inc.

<div>This assignment posting is for an Agency Worker opportunity with People Inc. The Agency Worker is paid by a staffing agency employer. Agency Workers will receive a W2 from the staffing agency reporting their earnings for tax purposes.<div>
Interim Digital Home Editor, BHG</div><div> 
BHG is seeking a temporary Home Editor to support digital content production and operations. You should have a strong foundation as a writer and editor, with familiarity with digital publishing best practices and working in a CMS, and a passion for lifestyle home content (decor and design, cleaning and organizing, home improvement, etc.). You will oversee freelance publishing and collaborate with the home team to support cross-platform initiatives.</div><div></div><div>
In this role, you will report to and work closely with our Home Director, and you will partner with our team of editors to produce high-quality content and editorial programs for BHG.com to support brand growth priorities.</div><div>
</div><div>
The Home Editor should have experience working in a fast-paced environment. You will be responsible for enforcing deadlines, generating on-brand article ideas, and maintaining a consistent publishing schedule. Strong organization, communication, and time management skills are essential.</div><div> 
Assignment Details:</div><div> 
40 hours a week</div><div>
Start date: 1/12/26</div><div>
End date: 6/5/26</div><div>
Hourly Rate: $35</div><div>
Location: Remote - US, Des Moines, IA, or NYC, NY</div><div> 
Assignment Responsibilities:</div><ul><li> 
50%: Edit and publish content from freelance writers</li><li><div>
20%: Pitch story ideas based on past performers, and write articles</div></li><li><div>
10%: Work with home team (Home Director, Associate Editor) to map out digital home edit calendar</div></li><li><div>
10%: Help produce best-in-class content for our sales and marketing collaborations as needed</div></li><li><div>
10%: Pitch in on ad hoc, team-wide initiatives to meet changing goals</div></li></ul><div> 
Education:</div><ul><li>
Bachelor's degree or equivalent training and/or experience</li></ul><div>
Experience:</div><ul><li>
3+ years of experience writing, editing, and curating digital content for a large digital publisher</li></ul><div>
Specific Knowledge, Skills, Certifications and Abilities:</div><ul><li>
A strong passion for home content. Experience in home or lifestyle content is preferred</li><li><div>
Self-driven; high degree of collaboration, organization, and positivity; ability to thrive in a fast-changing environment</div></li><li><div>
Able to meet strict deadlines and prioritize accordingly. Very organized</div></li><li><div>
Proficient in using CMS and editorial production tools</div></li><li><div>
Experience with SEO Research: AhRefs, Google Trends and other data insights</div></li><li><div>
Experience with analytics tools such as Looker and Google Analytics</div></li><li><div>
Experience with digital content workflow tools, such as AirTable</div></li></ul>
People Inc. is the largest print and digital publisher in America. Nearly 200 million people trust us each month to help them make decisions, take action, and find inspiration. People Inc.'s over 40 iconic brands include PEOPLE, Better Homes &amp; Gardens, Verywell, Food &amp; Wine, Travel + Leisure, Allrecipes, REAL SIMPLE, Investopedia, and Southern Living.
Please be aware of fraudulent recruiters offering opportunities at People Inc. If you are in conversations about a job opportunity and wish to confirm its validity, please reach out directly to hrconcerns@people.inc.</div>

Interim Digital Home Editor, BHG

IV Drips

<div>About IVDRIPS 
IVDRIPS is a rapidly expanding wellness company providing premium IV therapy and medical services 
across the country. We operate in a fast-paced environment and pride ourselves on exceptional patient 
care, seamless logistics, and a strong, supportive team culture. We&rsquo;re looking for someone who&rsquo;s 
proactive, organized, and ready to learn the ins and outs of healthcare operations. 

The Role 
This is a highly hands-on operations role where no two days look the same. You&rsquo;ll work directly with the 
Director of Operations and support every function that keeps the company running&mdash;nurse scheduling, 
inventory, event support, compliance, patient logistics, and day-of problem solving. Ideal for someone 
early in their career who wants to learn and grow within a fast-scaling medical services company. 

Key Responsibilities 

Daily Operations 
Schedule nurses and manage appointment logistics across NYC markets 
Track, order, and audit inventory; manage stock across all locations 
Assist with payroll preparation and invoice processing 
Support hiring efforts: job postings, candidate communication, onboarding 
Maintain SOPs, filing systems, and operational dashboards 
Work within Zenoti, Vagaro, HubSpot, and internal systems to maintain accurate operational data 
Troubleshoot scheduling issues and system errors 

Real-Time Problem Solving 
Respond quickly to day-of operational challenges (call-outs, supply shortages, routing issues, 
patient escalations) 
Communicate effectively with nurses and leadership to ensure smooth resolutions 
Maintain operational continuity during high-volume periods

Field &amp; Event Support 
Set up and break down events, trainings, and pop-up activations 
Manage equipment check-in/check-out for field nurses 
Move and transport supplies (ability to lift ~30 lbs required) 
Keep office and treatment spaces organized and fully stocked 
Support occasional evenings/weekends for events or trainings

Team Coordination 
Distribute uniforms and supplies to the field team 
Assist with patient rescheduling and general logistics questions 
Track nurse performance metrics such as AOV, add-ons, and volume 

Compliance &amp; Quality 
Maintain HIPAA-compliant documentation and filing 
Track incident reports, quality issues, and service metrics 
Support regulatory and audit preparation 
Monitor product expiration dates 
Uphold confidentiality and professional standards across all interactions 

Vendor &amp; Growth Support 
Communicate with medical supply vendors and manage purchase orders 
Assist with new location launches and operational setup 
Document processes and operational improvements 
Pull and analyze performance reports as needed

Qualifications 
2+ years in operations, administration, hospitality, or similar hands-on roles 
Extremely organized with strong attention to detail 
Comfortable in a hybrid role (Brooklyn office 3 days per week) 
Able to perform physical tasks and lift up to ~30 lbs 
Strong communicator who thrives under pressure 
Self-starter with an ownership mindset&mdash;anticipates needs and takes initiative 
Reliable, punctual, and team-oriented 
Comfortable traveling between NYC locations as needed</div>

Operations Associate

empire state

<div><ul><li>Applicants MUST submit a cover letter with resume to be considered.</li><li>This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.</li><li>Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.</li></ul> 
BASIC FUNCTION:
Reporting to the Assistant Vice President, Office of Contractor &amp; Supplier Diversity, the Procurement Compliance Manager will assist with developing and monitoring Minority and Women-Owned Business Enterprise (MWBE) and Service-Disabled Veteran-Owned Business (SDVOB) participation goals and maximizing program compliance for procurement projects. The Procurement Compliance Manager will also assist with refining and managing MWBE and SDVOB reporting and tracking systems, as well as preparing required reports for ESD procurements. 
WORK PERFORMED:<div><ul><li>
Lead development, implementation, and performance monitoring of MWBE policies, goals, and compliance standards across procurement operations within OCSD.</li><li>
Review procurement documents including sequences and requisitions for appropriate board language.</li><li>
Conduct compliance audits, risk assessments, and post-award reviews to confirm contractor commitment to MWBE and SDVOB participation goals.</li><li>
Provide guidance and technical assistance to contractors, MWBE firms, procurement staff, and internal program stakeholders.</li><li>
Facilitate training and workshops on MWBE compliance, procurement processes, and regulatory requirements.</li><li>
Foster a culture of accountability, inclusion, and excellence in compliance monitoring practices.</li><li>
Manage MWBE and SDVOB utilization for multiple high-profile projects, tracking compliance on NYS Executive Law Article 15A and Veterans&rsquo; Services Law Article 3.</li><li>
Review procurements and contract documents to ensure that applicable MWBE and SDVOB provisions and relevant requirements are accurately included.</li><li>
Present and participate in panel discussions, workshops and other activities at conferences and events.</li><li>
Analyze, recommend, and update internal MWBE and SDVOB compliance and business processes, as necessary.</li><li>
Assist with quarterly and annual contract compliance reports and other procurement reports, as necessary.</li><li>
Host business development industry events in support of ESD&rsquo;s mission to promote a vigorous and growing economy by targeting business sectors that will increase participation with diverse contractors and grantees.</li><li>
Provide support to the Director of the Office of Contractor &amp; Supplier Diversity and AVP of the Office of Contractor &amp; Supplier Diversity on MWBE and SDVOB marketing, outreach, compliance, and project management oversight, as necessary.</li><li>
Ensure adherence to diversity and best practices and provide the highest standard of customer service to all stakeholders, while providing individualized technical assistance.</li><li>
Participate in weekly, monthly and quarterly office, interdepartmental and division-wide meetings and/or webinars; and,</li><li>
Complete projects, tasks and other duties as assigned by the Assistance Vice President and/or Director of Contractor &amp; Supplier Diversity.</li></ul></div> 
MINIMUM REQUIREMENTS:
Education Level required: Bachelor&rsquo;s Degree, Master&rsquo;s degree preferred.
Experience required: 3-6 years of relevant experience, preferably within state government, including areas such as MWBE, SDVOB, contract administration, regulatory compliance, project management, grant administration, and/or construction. Strong experience in contract compliance/procurement, and financial auditing is preferred. At least 2 years of the required experience working directly with MWBE and SDVOB programs in a state government environment, with a specific focus on contracts and/or procurements is highly desired.
Knowledge required: Advanced proficiency in Microsoft Office and using contract and data management systems. Strong analytical and problem-solving abilities with attention to detail. Excellent interpersonal skills and outstanding oral and written communication skills are required.</div>

Sr. Procurement Compliance Manager, OCSD

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