coordinator, production operations Jobs in New York United States

coordinator, production operations

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creative operations coordinator

director of field marketing Jobs in New York United States

director of field marketing

director, sales Jobs in New York United States

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east regional operations leader Jobs in New York United States

east regional operations leader

director of operations

Le Gratin

Job Overview The Dinex Group by Daniel Boulud owns/operates a collection of restaurants and hospitality venues across the globe. We are seeking an experienced and strategic leader to serve as the Director of Operations. This executive role is responsible for overseeing the company's daily operations, driving business growth, and ensuring operational excellence. The ideal candidate will possess strong management skills, a proven track record in strategic planning, and the ability to lead cross-functional teams. The Director oversees the day-to-day operation of multiple concepts within the project, including the supervision of general manager, financial direction, business acumen and guests' experience satisfaction. From the critical path to daily management briefings, the Director's awareness in high level management with multiple partnership collaboration is a must. Leadership must demonstrate the ability to aspire a team of mid/senior level managers to provide world-class service &amp; hospitality.This position offers an opportunity to influence the company's direction and contribute to its long-term success through innovative process improvements and effective leadership.Duties<ul><li>Develop and implement operational strategies aligned with company goals to enhance efficiency and productivity.</li><li>Co-drive critical path from pre-construction phase until grand opening</li><li>Lead, motivate, and manage senior leadership teams across various departments to ensure cohesive execution of company initiatives aligned with each venue's inspiration</li><li>Oversee business development activities, including identifying new market opportunities and fostering strategic partnerships to sustain conceptual direction and financial targets</li><li>Manage large-scale projects from inception to completion, ensuring timely delivery within budget constraints.</li><li>Drive process improvement initiatives aimed at optimizing workflows, reducing costs, and increasing quality standards</li><li>Negotiate contracts and agreements with vendors, partners, and clients to secure favorable terms</li><li>Coach and Mentor direct reports, including the General Managers and Director of Sales in restaurant/event management</li><li>Establish performance metrics and monitor operational performance to ensure continuous improvement based on seasonality and hospitality market trends</li><li>Ensure compliance with industry regulations and company policies across all operational areas</li><li>Foster a culture of leadership, accountability, and innovation throughout the organization</li><li>Collaborate with Corporate Chefs and BOH teams to maintain the highest standards of service</li></ul>General Leadership Qualities<ul><li>Able to drive daily management briefings</li><li>Receive, understand, collaborate and execute strategic initiatives provided the executive team</li><li>Fluent awareness of NY labor regulation and HR policies</li><li>Build, manage and lead a team of talented hospitality professionals, including hourly team members</li><li>Sustain and develop relationship with clientele</li><li>Provide bi-weekly P&amp;L narrative and control</li><li>Facility management, including vendor relationship and accountability</li><li>Create efficient management schedule to create work-life balance</li><li>Flex COGS in all aspects of operation including beverage, labor and other operational expenses</li><li>Conduct weekly management meetings</li><li>Present corporate presentations for CapEx and financial related topics</li><li>Possess NYC Health Department requirement knowledge</li><li>Enforce coaching and disciplinary processes while maintaining proper documentation</li></ul>Requirements<ul><li>Director level+ F&amp;B management experience (restaurant group experience is a must)</li><li>Advanced emotional intelligence awareness</li><li>Adobe, Microsoft, Resy, UpServe, TripleSeat, and other operations related application knowledge</li><li>Budgeting and FP&amp;A skills set</li><li>Ability to multi-task with maximum efficiency</li><li>Advanced food and beverage knowledge</li><li>Ability to mentor leadership level team members</li></ul>Qualification<ul><li>Minimum of 3 years in a director position of food &amp; beverage industry (consulting not included)</li><li>Bachelor&rsquo;s Degree in Business or Hospitality</li><li>Fluent in English in written and verbal</li><li>2nd language preferred but not required</li><li>Forbes Service Standards training required</li><li>Continuous Improvement Training (Six Sigma) preferred</li><li>Michelin Restaurant experience required</li></ul>Compensation Package: Annual Salary and Quarterly IBP, Benefits (Health, Dental, Vision, Commuter, and 401K/Roth)The Dinex Group LLC is an equal opportunity employer. The Dinex Group LLC does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.Job Type: Full-timePay: $120,000.00 - $130,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Director of Operations

BrainStation

<div><h2 class="jobSectionHeader">About the Role</h2>

As the Coordinator, Growth Operations, you will play a key cross-functional role as part of BrainStation's Growth team which works to build brand awareness, generate high quality leads, manage external partnerships, and deliver world-class event experiences. Working with other members of the Growth, Marketing, and Sales teams you will help drive the business forward through dynamic growth projects and developing seamless processes.
<h2 class="jobSectionHeader">
Responsibilities</h2>
<ul><li>Identify and build long-standing, dynamic relationships with key community partners who align with BrainStation's mission and values</li>
<li>Work cross-functionally with our sales and experience teams to support our community through meaningful engagements</li>
<li>Plan, resource, and deliver high quality lead nurturing and acquisition events</li>
<li>Support growth operations process to ensure all customers, partners, and community members have a seamless experience</li>
<li>Identify opportunities where BrainStation can create scalable processes to support overall growth</li>
<li>Actively assist with content creation for a variety of communication channels</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Bachelor's degree</li>
<li>1-3 years of work experience in marketing, operations, or a related industry</li>
<li>Proven ability to work independently and under pressure</li>
<li>A willingness to learn and a coachable attitude</li>
<li>Ability to thrive in a dynamic, collaborative team environment</li>
<li>Desire to find creative solutions to challenges and problems</li>
<li>Proven work ethic with the utmost integrity and quality</li>
<li>Ability to juggle multiple projects and priorities</li>
<li>Self-awareness, with a desire for constant self-improvement</li>
<li>Aptitude for learning and using new software</li>
<li>Experience with event operations an asset</li>
</ul><h2 class="jobSectionHeader">Perks and Benefits</h2>
<ul><li>Mentorship Program</li>
<li>Comprehensive Health &amp; Wellness Benefits Package</li>
<li>Retirement Planning</li>
<li>Parental Leave Program</li>
<li>Flexible Working Hours</li>
<li>Work from Home Flexibility</li>
<li>Service Recognition Programs</li>
<li>Socials, Outings &amp; Retreats</li>
<li>Culture of Learning &amp; Development</li>
</ul><h2 class="jobSectionHeader">About BrainStation</h2>

BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most innovative brands to develop and deliver cutting-edge, real-world digital education that has empowered professionals across the world.
<h3 class="jobSectionHeader">
Bonus:</h3>

Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our On Campus or Online offerings

BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $55,000 to $65,000. This is an estimate and a compensation offer will vary based on applicant's education, experience, skills, abilities and alignment with market data. While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid</div>

Coordinator, Growth Operations

Guild Garage Group

<div><div>(Lifecycle, CRM &amp; Marketing Operations) 
 Company: Guild Garage Group (multi-brand home services) 
 Location: Remote; occasional travel 
 Type: Full-time 
 Reports to: Head of Marketing

About Guild Garage Group: We're the fastest-growing, PE-backed garage door platform with 25+ local brands. We're a driven, high-performing, data-driven team that cares equally about culture and KPIs&mdash;we move fast, measure what matters, and win together.

The Director of Field Marketing leads seasonal offers, the content calendar, and integrated campaigns across Guild Garage Group's local brands. You are the glue between local brand leaders, operations, agencies, and our marketing specialist team. This senior role drives brand awareness, customer acquisition, and market growth by coordinating lifecycle/CRM programs and partnering closely with Operations, the Call Center, and the Director of Digital.
<h1 class="jobSectionHeader">
Key Responsibilities</h1>
<ul><li>Strategic planning: Build and execute field marketing plans that align with revenue, capacity, and seasonality across digital and traditional channels. 
</li>
<li>Budget management: Own the field marketing budget; allocate spend across campaigns and markets to maximize ROI. 
</li>
<li>Team leadership: Lead and mentor brand marketing managers and marketing specialist team; uphold clear goals, SLAs, and quality standards. 
</li>
<li>Campaign management: Plan and launch multi-channel campaigns (email, SMS, ringless voicemail where compliant, direct mail, print, lead aggregators, OOH, TV, Radio, CTV, etc.); manage the seasonal offer and content calendars. 
</li>
<li>Lifecycle &amp; CRM: Oversee journeys and automations that convert leads to booked jobs and repeat business using CRM/lifecycle platforms (e.g., ServiceTitan Marketing Pro, Hatch). 
</li>
<li>Performance analysis: Own weekly executive reporting; monitor data hygiene &amp; attribution, translate KPIs (CPL/CPA, speed-to-lead, booking rate, revenue/LTV, membership) into actions. Analyze key performance metrics for campaigns and market trends. 
</li>
<li>Brand management: Ensure consistent brand voice and compliant messaging across all touchpoints. 
</li>
<li>Cross-functional collaboration: Partner with the Director of Digital on attribution, UTMs/GTM, DNIs/call tracking, LSA/PPC feedback loops, SEO/GSC inputs, CRM integrations, and CRO rollouts to support local brands. Partner with other departments, such as sales and operations, to ensure marketing efforts support business objectives. 
</li>
<li>Agency &amp; vendor relations: Coordinate creative, print, web, and lifecycle vendors; manage SLAs and outcomes. 
</li>
</ul><h1 class="jobSectionHeader">Qualifications</h1>
<ul><li>7+ years in field marketing, lifecycle/CRM, or marketing operations (multi-location/home services preferred).</li>
<li>Previous experience in a leadership or senior marketing role. Proven success leading campaigns and teams to measurable growth outcomes.</li>
<li>Fluency with analytics and reporting (GA4/GTM/Google Search Console, Looker Studio, strong Google Sheets/Excel); comfort turning data into decisions.</li>
<li>Excellent communication, interpersonal, and cross-functional leadership skills.</li>
<li>Required: Proven ownership of CRM lifecycle campaigns, new customer acquisition campaigns, and overall successful campaign creation &amp; execution. ServiceTitan (or equivalent) required, Hatch (or equivalent) required, Marketing Pro (or equivalent) required.</li>
<li>Bachelor's in Marketing/Business or equivalent experience.</li>
</ul>
</div>Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Guild may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
<ul><li>This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.</li></ul>

#GuildHP</div>

Director of Field Marketing

Metropolitan Transportation Authority

<div>Description 
 
 
JOB INFORMATION
Resume Due Date: October 23, 2025
Functional Job Title: Senior Director of Revenue Recovery and Protection 
Department/Division: Security &amp; Operations
Work Location: Randall&rsquo;s Island/ Various 
COMPENSATION
Earnings Potential: $143,725 - $179,656
Overtime Eligibility: Not eligible for paid overtime in accordance with FLSA 
RESPONSIBILITIES
The Senior Director of Revenue Recovery and Protection is a senior leader responsible for advancing MTA Bridges and Tunnels&rsquo; Authority-wide efforts to safeguard and optimize revenue. 
Reporting to the Vice President of Revenue Recovery and Protection, this role provides both strategic leadership and operational oversight for programs designed to reduce fraud, enforce compliance, and protect critical revenue streams, ensuring alignment with organizational goals and regulatory requirements. 
The Senior Director translates enterprise strategy into actionable policies and initiatives, overseeing the design and execution of programs that address toll evasion, counterfeit or fraudulent license plates, and other threats to revenue integrity. 
A key focus is ensuring the effective operation of revenue protection within the Central Business District Tolling Program and open-road tolling systems, safeguarding customer trust and the Authority&rsquo;s financial sustainability. 
Under Vice President's supervision this role is accountable for: 
Developing and executing enforcement and compliance strategies that target persistent toll violators and fraudulent activity. 
Leveraging data and analytics to identify patterns, design interdiction strategies, and inform decision-making. 
Overseeing investigations and collaborating with law enforcement partners to address fraud, evasion, and criminal activity. 
Managing staff and resources to ensure effective daily operations, while fostering accountability and continuous improvement. 
Monitoring performance and reporting outcomes to senior leadership, ensuring initiatives meet financial, operational, and customer service goals. 
As a member of the Revenue Recovery and Protection leadership team, the Senior Director represents the Vice President in high-level initiatives, drives cross-agency coordination, and ensures the Authority&rsquo;s tolling systems remain fair, transparent, and financially secure. 
QUALIFICATIONS
Bachelors degree business administration, government, operations management, or related field.
Twelve (12) years of progressively responsible experience managing and directing large scale bridge, tunnel, and highway operations in a high-volume urban environment as well as progressively responsible law enforcement experience and/or practices.
At least eight (8) years in a management or supervisory role in a large, multi-faceted organization overseeing enforcement, compliance, revenue protection, or related programs in a complex organization.
An equivalent combination of education and experience may be considered.
Proven experience in management and operations of bridge and tunnel facilities and personnel, administrative processes, policies and procedures, collective bargaining agreements, performance metrics, traffic management, incident/emergency management, budget development, budget management, and asset management.
Valid Driver License in the State of New York
Proficient in Microsoft Office Suite and document management software.
Knowledge of investigative methods, procedures and prosecuting individuals suspected of criminal activity in the State of New York.
In-depth knowledge and understanding of statutory law; TBTA Rules and Regulations, NYC Rules and Regulations, NYS Vehicle Traffic Law, NYS Penal Law; and other regulations inclusive of federal regulations.
Demonstrated project management experience coordinating and implementing programs with multiple internal and external departments and agencies.
Strong communication skills 
Ability to respond to any authority location on a 24/7 basis when required.
PREFFERED
Advanced degree (Master&rsquo;s in Public Administration, Criminal Justice, or MBA)
Experience working in a high-security or transportation-related industry.
Familiarity with MTA operations, bridge/tunnel security, or revenue protection strategies
Significant experience in program management for government agencies or businesses with highly complex systems
Experience in data analytics, trend analysis, and performance monitoring to drive operational outcomes.
Strong background in budget management, resource allocation, and contract administration.
Experience with technology equipment and software, such as, License Plate Readers, Mobile Data Terminals, TraCs.
Extensive knowledge of MTA Bridges and Tunnels (TBTA) Collective Bargaining Agreements (Bridge and Tunnel Officers, Superior Officers Benevolent Association, Maintenance).
In-depth knowledge of tolling operations, congestion pricing, open-road tolling, or similar revenue collection systems 
OTHER INFORMATION
MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).
Also, pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;). 
HOW TO APPLY
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the &ldquo;Careers&rdquo; link.
Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant. 
EQUAL EMPLOYMENT OPPORTUNITY
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. 
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Senior Director of Revenue Recovery & Protection

The Calhoun School

<div>The Interim Assistant Director of Athletics reports directly to the Interim Director of Athletics. The Interim Assistant Director of Athletics collaborates with the Interim Director of Athletics to develop a vision for the athletic program of the school and maintains and oversees tasks that support program development. The athletic program is built on progressive education principles with the goal of meeting the needs of all student athletes in an atmosphere of inclusion and positive competition.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES/DUTIES/TASKS
<ul><li>Supports the Interim Director of Athletics in all aspects of Athletics programming.
</li><li>Assists in the development, implementation, and monitoring of standards of professional conduct and education for the athletics staff and coaches.
</li><li>Creates and maintains systems to coordinate day-to-day operations for coaches and student-athletes, including but not limited to setting up and breaking down the gym, confirming games, scheduling transportation and athletic events, and coordinating referees.
</li><li>Collaborates with the Director of Athletics to design and facilitate programming to foster coach and student-athlete development, community involvement, and positive relationships with families.
</li><li>Collaborates with the Communications Department to translate the mission and values of the Athletics Department through email outreach, website content, school publications, and school-wide and department-specific events.
</li><li>Coordinates and manages equipment and uniforms, including tracking inventory and preparing orders for new equipment and uniforms.
</li><li>Supports the hiring process for coaches.
</li></ul>SPECIAL POSITION REQUIREMENTS
After-school, evening, and weekend availability.
QUALIFICATIONS REQUIRED
<ul><li>Bachelor's degree, preferably in related field
</li><li>Teaching experience, preferably in a progressive school environment
</li><li>Previous head coaching experience
</li><li>Demonstrated excellence in organization, management, and interpersonal skills
</li></ul>QUALIFICATIONS DESIRED
<ul><li>Previous experience in athletic administration
</li><li>Previous experience as head coach in two or more sports</li><li>
Previous experience with leadership development
</li><li>Previous experience with explicit diversity and equity-based work
</li></ul>SUCCESS FACTORS/JOB COMPETENCIES
<ul><li>Strong team player
</li><li>Time management and the ability to organize and manage multiple priorities
</li><li>Excellent interpersonal and communication skills
</li><li>Demonstrated commitment to Diversity, Equity and Inclusion
</li><li>Demonstrated leadership ability
</li><li>Outstanding planning and the ability to think ahead and strategize over a 1-2-year span</li><li>
Commitment to progressive education values
</li><li>Passion for the development of youth sports and dual-goal coaching
</li></ul>PHYSICAL DEMANDS/WORK REQUIREMENTS
The employee is required to stand, walk, sit, run, handle athletic equipment, talk, and hear while performing the duties of this job. Employee must occasionally lift/move up to 30 pounds. Specific vision abilities required include distance vision, color vision, and the ability to adjust focus.
COMMITMENT TO DIVERSITY WORK
Calhoun is committed to addressing issues of social justice, diversity, equity, and anti-bias education in our curriculum and in our community. Teachers must be willing learners and participants in supporting this work.
EQUAL EMPLOYMENT OPPORTUNITY POLICY
Calhoun is committed to recruiting, hiring and supporting a diverse staff and welcomes applicants of all gender, sexuality, religious, ethnic, racial and cultural identities. Calhoun does not unlawfully discriminate in employment opportunities or practices on the basis of one&rsquo;s actual or perceived race; color; religion; sex/gender (including gender identity); creed; sexual orientation; marital status; pregnancy; ethnicity; national origin; ancestry; age; disability.</div>

Interim Assistant Director of Athletics

Bond Health

<div><div>Assistant Program Director Needed in the Bronx! 
Full-time position!</div>
<div>Overview 
The IMT Assistant Program Director is responsible for assigned administrative and management tasks and for the provision of direct services. The IMT Assistant Program Director supports the IMT Program Director in the overall daily operation and management of the IMT program. 
 
Core Principles 
The job responsibilities of all staff extend to understanding and incorporating certain principles into their work and into their relationships with program participants. These principles are: 
<ul><li>Program participants' right to self-determination;</li><li>Respectful communication;</li><li>Services that support recovery and healing consistent with and nurturing each participant's cultural</li></ul>
background, experience, identity, and values. 
<ul><li>Clear professional boundaries to support the limits and possibilities of services.</li></ul> 

Essential Job Functions Management-related: 
<ul><li>Provide direct supervision for assigned staff.</li><li>Review team member documentation to ensure services are person-centered, linked to assessment activities, consistent with agency values, and entered in a timely manner.</li><li>Assist the Program Director with overall operations of IMT services in accordance with DOHMH standards including planning and facilitating meetings, providing clinical support, ensuring on-call service availability, 24/7.</li><li>Assist with quality assurance activities.</li><li>Assume the Program Director's responsibilities in their absence.</li><li>In full collaboration with the Director, builds working relationships with hospitals, courts, jails, prisons, shelter, housing providers, DOHMH and other community service providers.</li><li>Attend and participate in supervision, meetings and training sessions as required.</li><li>Maintain a caseload of participants, as needed.</li><li>Remain current in the latest research and practices around recovery services, co-occurring mental health and substance use matters, mobile treatment team approaches, evidence-based and emerging best practices.</li></ul> 

Direct Service-related: 
<ul><li>Assess and provide services to participants to address health and wellness, housing, income support, education, vocational training, employment and social supports.</li><li>Complete assessments and service plans as needed</li><li>Provide direct individual and group IMT services including: risk assessment; de-escalation; service planning and coordination; problem solving; support with obtaining housing; developing social connections; strengthening family and other relationships; developing independent living skills and obtaining necessary resources; accessing and accessing education and training; employment supports (job search, placement and support); entitlement and financial management; empowerment and self-help; wellness self-management with a focus on the development of coping skills; support with medications; and weekly groups.</li><li>Screen and assess (including for risk) participants, families and/or significant others involved with the participant to develop a person-centered treatment plan.</li><li>Screen and assess participants for the treatment of co-occurring substance use disorders.</li><li>Identify participant treatment and support service needs and associated service plan objectives based on participant goals assessment results, including risk associated with harmful behaviors.</li><li>Provide individual counseling that includes principles of Integrated Dual Disorder Treatment as appropriate.</li><li>Advocate for and liaise with participants within the criminal justice and shelter system.</li><li>Provide or connect participants to employment counseling, vocational rehabilitation, completion of housing applications and placement, and provision of life skills training.</li><li>Function as resource on behavioral health services and substance use and guide team in clinical meetings on these issues.</li><li>Provide harm reduction, integrated substance use treatment and relapse prevention services.</li><li>Develop and maintain cooperative and collaborative relationships with members of participants' networks.</li></ul>
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. 
 
Job Qualifications 
<ul><li>Commitment to person-centered treatment strategies, upholding participants' rights, and self-determination in service provision.</li><li>Licensed in New York State in Clinical Social Work (LCSW), Licensed Clinical Mental Health Counselor</li><li>Minimum of three (3) years direct clinical experience with adults in a behavioral health setting.</li><li>Minimum one (1) years supervisory or management experience preferred.</li><li>Knowledge of multi-disciplinary mobile team experience, preferred.</li><li>Experience training, coordinating and evaluating the work of clinical and support staff preferred.</li><li>Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs.</li><li>Computer proficiency</li><li>Must be able to work in the community, including use of public transportation</li><li>Bilingual Spanish-speaking, preferred</li><li>Must be fingerprinted and cleared by the New York State Justice Center</li></ul></div>
<div></div>
<div>Competitive salary plus benefits.</div>
<div></div>
<div>For more information and to apply, please contact:
 
Howard Newman
 
Account Manager, Bond Health Staffing
 
5824 12th Avenue 
Brooklyn, NY, 11219 
Office: 1-718-302-0040 ext. 204 
Fax: 1-718-302-0070 
Howard@bondhealthstaffing.com</div></div>

Assistant Program Director

Center for Family Representation

<div>The Center for Family Representation Inc. (CFR) is an award-winning, innovative law and policy organization that serves primarily Black and Brown families and youth in Queens, Staten Island, Manhattan, and the Bronx with an interdisciplinary legal defense model that serves more than 2400 clients every year. CFR was originally founded in 2002 to dramatically change the trajectory of indigent parents being prosecuted by the City&rsquo;s Administration for Children&rsquo;s Services (ACS). Our goal is to defend and protect our clients&rsquo; rights, reduce the harm of family separation and prevent or minimize the time any child spends in the foster system.
 CFR provides interdisciplinary family defense with a model that was unique at our founding and that is now replicated nationally: we assign every client an attorney and a social work staff member, and teams have the support of parent advocates, who are parents with direct personal experience of being investigated and prosecuted by ACS. CFR was the first agency in the country to integrate parents with lived experience into legal teams and now has seven parent advocates working in all three of our family defense locations. CFR&rsquo;s Community Advocacy Project represents parents during a child protective investigation (to avoid court involvement where possible) and assists parents in clearing their names from state maltreatment records.
As an agency committed to securing justice for families, we built the Youth Defense practice (YDP) to defend youth at risk of family separation through incarceration. YDP uses the same interdisciplinary model to represent youth in Queens and Manhattan in Supreme Court Youth Parts, during Probation Adjustment and in Delinquency proceedings in Family Court. CFR&rsquo;s Home for Good program provides legal and social work services to clients in immigration, civil legal services and criminal defense matters, to afford clients an efficient and well-coordinated one-stop solution to a range of issues that threaten family stability. 
Recognized as experts in our fields, we annually train over 500 practitioners in the city, state and around the country on strategies to promote family preservation and interdisciplinary representation, and we provide community based &ldquo;Know Your Rights&rdquo; presentations to parents, youth and service providers. We advocate at the city, state and national level for policies that reduce the harm of family separation, and promote parent engagement and justice for youth and families. 
Current Opening: The Attorney-in Charge of Special Projects and Legal Operations will supervise the paralegal and investigator department as well as lead and consult on several internal and external facing special projects. This dynamic role is designed to provide support to all of CFR&rsquo;s boroughs and practice areas, with a goal of supporting an aggressive litigation practice and ensuring alignment with CFR&rsquo;s mission, purpose and core values. They will coordinate intra-office practice and provide back-up supervisor support to Directors as needed. They will lead CFR&rsquo;s participation in the Fordham Family Defense Clinic and run the Legal Externship/Internship program and Fellow recruitment. They will also support the Managing Director of Litigation in maintaining CFR&rsquo;s pro bono relationships. 
Responsibilities could include but are not limited to:<ul><li> 
 Externship, fellowship, and pro bono relationships<ul><li>
Manage recruitment, training, and supervision of law student externs in all boroughs in which CFR practices;</li><li>
Coordinate fellow recruitment, in collaboration with Directors, Practice Leaders, Managing Directors, and COO.;</li><li>
Support Managing Director of Litigation in managing pro bono projects, cultivating relationships with outside counsel and attending external networking events as necessary;</li><li>
Manage CFR&rsquo;s Focused Externship program with Fordham University School of Law</li></ul></li></ul><ul><li> 
Special Projects &amp; Practice Stewardship: Provide supervisory and management support across the office and on special projects in consultation with the Senior Leadership Team, Practice Directors, and other practice leaders. Examples may include but are not limited to:<ul><li>
Work with Development and Senior Leadership to strategically and thoughtfully build out CFR&rsquo;s impact litigation work in line with CFR&rsquo;s mission;</li><li>
Collaborate on office-wide policies and best practices in light of the needs of the clients and the impact of racial and class disparities in the systems in which CFR provides representation;</li><li>
Collaborate with IT department on policies on emerging issues including AI</li><li>
Develop and maintain case closure practices and protocols, including digitization of physical files, followed by archival, storage, and/or disposal of such files;</li><li>
Guide the process of reorganizing CFR&rsquo;s legal motion bank in collaboration with internal stakeholders including the Senior Leadership Team and Director of IT;</li><li>
Offer supervisory/management support to Directors in any borough, subject to availability and bandwidth, including acting as an additional resource in developing, monitoring, and troubleshooting office and courthouse office routines to ensure consistency and best practices;</li></ul></li></ul><ul><li> 
Paralegal and Investigator Supervision: Provide oversight and guidance to paralegal leadership and supervise the investigation department. Responsibilities may include but are not limited to:<ul><li>
Train and supervise the paralegal and investigation departments. Provide backup support to paralegal leadership in managing the department in line with internal guidance and procedures;</li><li>
Work in collaboration with other department managers, Training Supervisors, Practice Directors and leaders, and Managing Directors to facilitate ongoing training for paralegal and investigation staff;</li><li>
Lead the strategic expansion of the department, including determining staffing needs, in line with overall organization priorities</li></ul></li></ul><ul><li> 
Administrative Responsibilities<ul><li>
Standardize procedures among CFR&rsquo;s offices while creating efficiencies;</li><li>
Attend regular internal meetings with other members of management as necessary;</li><li>
Ensure proper procedures are in place regarding file retention and storage;</li><li>
Participate in CFR&rsquo;s case management committee and other internal committees that further the overall functionality of CFR as identified by the Managing Director of Litigation. Follow up, where necessary and appropriate, to promote objectives developed by the CMS committee, deliverables on government contracts;</li><li>
Maintaining CFR&rsquo;s yearly practice report to the Appellate Division First Department pursuant to 22 N.Y.C.R.R. &sect; 608.1 and the Student Practice Orders from the First and Second Departments</li></ul></li></ul> 
<ul><li>A J.D. and admitted to practice law in New York State</li><li>
Demonstrated commitment to CFR&rsquo;s mission and core values</li><li>
Minimum of 5 years of experience in Article 10/TPR family court proceedings or in one of CFR&rsquo;s other practice areas including criminal defense, immigration, youth defense, and civil legal services</li><li>
Strong understanding of the CPLR including the Rules of Discovery</li><li>
Experience conducting training on issues related to one of CFR&rsquo;s practice areas</li><li>
Strong interpersonal communication skills, demonstrated sensitivity to DEIB issues, teamwork skills and an aptitude for problem solving and management of staff.</li></ul> 
Ideal Candidates will also have: 
<ul><li>
Effective time management skills and ability to delegate<ul><li>
Strong organizational ability to manage multiple, complex matters</li><li>
Experience in Article 10/TPR family court proceedings</li><li>
At least three years of supervisory experience, or a combination of educational and supervisory experience may be considered including the supervision of interns/externs.</li></ul></li><li>
Familiarity with the ILS Caseload Guidelines and Investigation Standards</li><li>
A demonstrated interest in strategic planning and administrative efficiency</li><li>
Clear understanding of the disparities within the family policing system and movement to dismantle the family policing and/or other carceral systems</li><li>
A demonstrated commitment to building community and institutional partnerships</li><li>
Familiarity with relevant NYC and NYS stakeholders in the public defense space</li></ul> 
Location: CFR is a primarily in-person workforce. This role is not based in any one office. With approval of the Managing Director of Litigation and COO, the individual may be seated in any of CFR&rsquo;s offices, subject to office hoteling policy. CFR has a generous telecommuting policy that allows staff the flexibility to work remotely when there are no in-person client or organizational obligations. However, the Attorney-in-Charge of Special Projects and Legal Operations should expect to be in person frequently as the practice grows. 
Annualized Salary: 118,600 (L6) -142,600 (L16) 
For internal promotions, CFR uses the staff member's current salary level placement plus the appropriate stipend (i.e. $22,500 for Attorneys in Charge) when determining the above annualized salary. 
Travel: The Attorney-in-Charge of Special Projects and Legal Operations is a cross borough position. They may be asked to provide temporary support to any borough in which CFR operates if the organizational need arises. Travel to conferences and work events may also be required. This individual should expect to travel to Fordham Law School as needed for purposes of managing CFR&rsquo;s involvement in the family defense Focused Externship.. 
Submitting their application via Paycom by COB on October 29, 2025. Candidates should expect a selection process that may include, but is not limited to, interviews and a writing exercise.</div>

Attorney-in-Charge of Special Projects and Legal Operations

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