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manager - payments operations Jobs in Kuwait City

manager - payments operations

digital marketing specialist Jobs in Kuwait City

digital marketing specialist

digital marketing speialist Jobs in Kuwait City

digital marketing speialist

digital marketing strategist (performance & growth) Jobs in Kuwait City

director of sales

director digital operations

Iron Mountain

<div>
 
 At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
 
 
 
 
 
 We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
 
 
 
 
 
 Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
 
 
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 Iron Mountain is seeking a
 
 dynamic and experienced Director, Digital Operations
 
 to join our
 
 Digital Solutions
 
 team. In this role, you will be responsible for the strategic leadership and operational oversight of Digital Operations, including direct accountability for regional Profit and Loss (P&amp;L) and driving financial results.
 
 
 
 
 
 You will lead a diverse team of operational and technical professionals, fostering a culture of development and inclusion while serving as the primary subject matter expert for Digital Solutions within your assigned geography.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 In this role, you will:
 
 
 
 
 <ul>
 <li>
 
 Drive Operational Excellence and Service Delivery:
 
 Lead all aspects of Digital Solutions operations to ensure customer Key Performance Indicators (KPIs) for quality and on-time performance are met while maintaining Iron Mountain best practices.
 </li>
 <li>
 
 Execute Financial and Strategic Planning:
 
 Partner with Finance and Executive leadership to manage regional Profit and Loss (P&amp;L), develop five-year real estate and growth strategies, and deliver accurate financial forecasting.
 </li>
 <li>
 
 Cultivate Leadership and Talent:
 
 Oversee organizational structure and labor capacity, driving a culture of continuous development through succession planning and active mentorship of Operations Managers and Supervisors.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 The ideal candidate will have:
 
 
 
 
 <ul>
 <li>
 
 Extensive Leadership Experience:
 
 Significant experience leading large-scale Business Process Outsourcing (BPO) operations (such as mailroom, scanning, or data capture) and managing a complex Profit and Loss (P&amp;L) statement.
 </li>
 <li>
 
 Technical and Industry Expertise:
 
 Strong knowledge of document management platforms, specifically Kofax Capture and Kofax KTM (Kofax Transformation Modules), and the ability to interface effectively with technical teams.
 </li>
 <li>
 
 Strategic Business Acumen:
 
 Proven ability to build long-term business plans, manage high-impact programs to mitigate risk, and influence outcomes in a globally matrixed environment.
 </li>
 <li>
 
 Educational Foundation:
 
 A Bachelor&rsquo;s degree is required to meet industry standards for this executive-level position; an MBA (Master of Business Administration) is preferred.
 </li>
 </ul>
 
 
 
 
 
 What We Offer (Benefits)
 
 
 
 
 
 <ul>
 <li>
 
 Competitive compensation
 
 and benefits aligned with your experience.
 </li>
 <li>
 
 Paid time off and holidays
 
 to support your personal well-being.
 </li>
 <li>
 
 Opportunities for continuous learning
 
 and professional growth within a global organization.
 </li>
 </ul>
 
 
</div>

Director, Digital Operations

Accenture

<div>
 
 
 Job Description
 
 
 
 
 
 About Accenture
 
 
 
 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries &ndash; powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. With 799,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
 
 
 
 Accenture Security
 
 
 
 Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you&rsquo;ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.
 
 
 Accenture Security provides comprehensive security services &ndash; from security strategy development to business transformation, to managed security services &ndash; on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.
 
 
 Responsibilities:
 
 
 
 <li>
 Lead and support Crisis Management activities, including preparedness, response coordination, and crisis governance
 
 </li>
 <li>
 Design, implement, and manage Business Continuity Management (BCM) programs
 
 </li>
 <li>
 Conduct Business Impact Assessments (BIA), including hands-on execution and stakeholder engagement
 
 </li>
 <li>
 Develop and maintain Business Continuity Plans (BCP) and crisis response plans
 
 </li>
 <li>
 Support and operate Crisis Management and Business Continuity platforms/tools
 
 </li>
 <li>
 Apply and align practices with ISO 22301 (BCMS) and ISO 22300 standards
 
 </li>
 <li>
 Bridge Crisis Management and Business Continuity practices to ensure an integrated resilience approach
 
 </li>
 <li>
 Collaborate with client stakeholders across risk, compliance, operations, and leadership
 
 </li>
 <li>
 5+ years of relevant experience
 
 </li>
 <li>
 Strong hands-on experience in Crisis Management, Business Continuity, or both
 
 </li>
 <li>
 Direct experience executing Business Impact Assessments (BIA)
 
 </li>
 <li>
 Experience working with Business Continuity platforms/tools
 
 </li>
 <li>
 Experience working with Crisis Management platforms
 
 </li>
 <li>
 Ability to effectively connect and integrate crisis response and business continuity planning
 
 
 
 </li>
 
 Certifications &amp; Standards
 
 
 
 
 <li>
 Strong knowledge of ISO 22301 &ndash; Business Continuity Management Systems
 
 </li>
 <li>
 Familiarity with ISO 22300 terminology and principles
 
 </li>
 <li>
 Crisis-related certifications are a strong plus
 
 
 
 </li>
</div>

Business Continuity & Crisis Management Consultant

<div></div><div><div><div><div><div><div><div><div><div><div>About Accenture
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries &ndash; powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. With 799,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
Accenture Security
Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you&rsquo;ll have every chance to stay one step ahead of cybercrime and out-hack the hackers.
Accenture Security provides comprehensive security services &ndash; from security strategy development to business transformation, to managed security services &ndash; on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.</div></div></div></div></div></div></div></div></div>
Responsibilities:<div><ul><li>
Lead and support Crisis Management activities, including preparedness, response coordination, and crisis governance</li><li>
Design, implement, and manage Business Continuity Management (BCM) programs</li><li>
Conduct Business Impact Assessments (BIA), including hands-on execution and stakeholder engagement</li><li>
Develop and maintain Business Continuity Plans (BCP) and crisis response plans</li><li>
Support and operate Crisis Management and Business Continuity platforms/tools</li><li>
Apply and align practices with ISO 22301 (BCMS) and ISO 22300 standards</li><li>
Bridge Crisis Management and Business Continuity practices to ensure an integrated resilience approach</li><li>
Collaborate with client stakeholders across risk, compliance, operations, and leadership</li></ul></div></div>
 
<div><div><ul><li>9&ndash;10 years of relevant experience</li><li>
Strong hands-on experience in Crisis Management, Business Continuity, or both</li><li>
Direct experience executing Business Impact Assessments (BIA)</li><li>
Experience working with Business Continuity platforms/tools</li><li>
Experience working with Crisis Management platforms</li><li>
Ability to effectively connect and integrate crisis response and business continuity planning</li></ul><h3 class="jobSectionHeader">
Certifications &amp; Standards</h3><ul><li>
Strong knowledge of ISO 22301 &ndash; Business Continuity Management Systems</li><li>
Familiarity with ISO 22300 terminology and principles</li><li>
Crisis-related certifications are a strong plus</li></ul></div></div>

Business Continuity & Crisis Management Manager

PayTech Group

<div>
 
 Job Title
 
 : Implementation Expert - Digital Payments
 
 
 
 Term
 
 : 6 months
 
 
 
 Location
 
 : Kuwait City, Kuwait
 
 
 
 Division
 
 : Cards and Payments
 
 
 
 Reports
 
 
 to
 
 : TBC
 
 
 
 PURPOSE OF THE PROJECT
 
 
 
 As an Implementation Expert &ndash; Digital Payments, the ideal candidate will lead the end-to-end implementation and onboarding of commercial pay solutions for issuing banks, fintech partners, and corporate clients. You will function as the primary implementation lead, ensuring seamless integration of commercial payment products into client systems while aligning with business, compliance, and technical requirements.
 
 
 
 Core Responsibilities and Accountabilities:
 
 
 
 <ul>
 <li>
 Lead the end-to-end implementation lifecycle of commercial payment solutions including planning, configuration, testing, and go-live support.
 </li>
 <li>
 Function as the primary liaison between clients, technical teams, product teams, and issuing banks to ensure successful solution deployment.
 </li>
 <li>
 Manage client onboarding and technical integration, including API integration, system configuration, and solution customization based on client requirements.
 </li>
 <li>
 Coordinate implementation timelines, project milestones, and deliverables, ensuring projects are delivered within scope and schedule.
 </li>
 <li>
 Support clients with technical documentation, integration guidelines, and best practices.
 </li>
 <li>
 Conduct solution workshops and technical sessions with client stakeholders including product, IT, operations, and finance teams.
 </li>
 <li>
 Collaborate with internal teams to resolve integration challenges, system dependencies, and operational issues during implementation.
 
 
 
 </li>
 </ul>
 
 Knowledge and Experience:
 
 
 
 <ul>
 <li>
 Strong understanding of commercial payment solutions, corporate cards, virtual cards, and B2B payment ecosystems.
 </li>
 <li>
 8-10 year's experience with payment integrations, APIs, financial systems integration, and payment processing workflows.
 </li>
 <li>
 Project management skills with the ability to coordinate cross-functional stakeholders across technical and business teams.
 </li>
 <li>
 Knowledge of payment networks, issuing/acquiring frameworks, and fintech ecosystem integrations.
 </li>
 <li>
 Analytical mindset with the ability to troubleshoot technical integration and implementation challenges.
 </li>
 <li>
 Experience working with global clients, banks, fintech platforms, and corporate payment programs.
 
 
 
 </li>
 </ul>
 
 Mandatory Skills:
 
 
 
 <ul>
 <li>
 Previous experience within Banking, Payment &amp; Card solutions, or the FinTech industry.
 </li>
 <li>
 Regional experience across the GCC, including working in a faced-paced matrix organisation.
 </li>
 <li>
 Excellent communication skills (written, verbal, and presentation) in English; proficiency in Arabic is an advantage.
 </li>
 <li>
 The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.
 
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 Good understanding of payment systems, digital platforms, APIs, system workflows, security basics, and industry technologies.
 </li>
 <li>
 An understanding of regional regulations across financial services or payment networks.
 
 </li>
 </ul>
</div>

Implementation Expert - Digital Payments

International Group of Aamina

Job Title: Office Administrator (Female Only) (immediate joiner only )Location: Kuwait Al shuwaikh Visa Requirement: 18 (Normal Visa &ndash; Transferable Only) Hiring From: Inside Kuwait OnlyJob Summary:We are looking for a highly organized and responsible Office Administrator to manage daily office operations and provide administrative support to ensure smooth business activities.Key Responsibilities:<ul><li>Manage daily office operations and administrative tasks</li><li>Handle phone calls, emails, and correspondence</li><li>Maintain filing systems (physical and digital)</li><li>Prepare reports, letters, and documents</li><li>Coordinate meetings and schedule appointments</li><li>Monitor office supplies and place orders when needed</li><li>Support HR and management with documentation and employee records</li><li>Assist in basic accounting tasks (invoices, petty cash, etc.)</li><li>Ensure office cleanliness and organized work environment</li></ul>Requirements:<ul><li>Female candidates only</li><li>Currently residing in Kuwait</li><li>Visa 18 (Normal/Transferable)</li><li>Proven experience as an Office Administrator or similar role</li><li>Good communication skills in English (Arabic is a plus)</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Strong organizational and multitasking skills</li><li>Ready to join immediately or on short notice</li><li>Arabic reading and writing is a must</li></ul>Job Type: Full-timePay: KD400.000 - KD500.000 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>2years: 4 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Office Administrator (Female Only)

Hilton

<div>Director of Sales
A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. 
What will I be doing? 
As Director of Sales, you are responsible for working closely with the Commercial director and Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments</li><li>
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support</li><li>
Prepare company contracts for the hotel in accordance with current business and pricing conditions</li><li>
Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator</li><li>
Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success</li><li>
Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports</li><li>
Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings</li><li>
Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity</li><li>
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests</li><li>
Produce accurate and timely reports that meet the needs of the hotel and the management company</li><li>
Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team</li><li>
Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs</li><li>
Contribute to relevant management meetings to develop and implement sales and marketing initiatives</li></ul>
What are we looking for? 
A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations</li>
<li>Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members</li>
<li>Excellent organisational and planning skills</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work well under time pressure and/or demanding travel schedules</li>
<li>Demonstrated previous experience in a Sales role with the proven ability to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the local market</li>
<li>Knowledge of hospitality industry</li>
<li>A passion for sales and target-based performance</li>
<li>Relevant degree, in sales, business development or other relevant business field, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Sales

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 
 
 Main Duties and responsibilities:
 
 
 
 
 
 
 Operational:
 
 
 
 
 <ul>
 <li>
 To ensure that all the outlets and banquet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies &amp; Procedures and Minimum Standards.
 </li>
 <li>
 To assist in the implementation of a flexible associate base, with the right mix of Full Time and Part Time associates.To allocate associates over the Division based on established business levels for that day.
 </li>
 <li>
 To assign responsibilities to subordinates and to check their performance periodically.
 </li>
 <li>
 In absence of the Executive Chef, represent the Kitchen Department on the hotel's Executive Committee.
 </li>
 <li>
 To support staff needs in other Divisions based on the hotel priorities and anticipated business levels.
 </li>
 <li>
 To monitor service and Food &amp; Beverage standards in all outlets and banquets.To work with the Outlet Managers, Event Services Manager, Pastry Chef and respective Chef de Cuisines to take corrective action where necessary.
 </li>
 <li>
 To establish and implement performance standards for the Commissary Kitchen and closely work with the Materials Manager to establish and maintain a streamlined and efficient operation of the Commissary Kitchen.
 </li>
 <li>
 To establish and implement and control performance standards for the Stewarding Operation in Kitchens, Restaurants so as to achieve the highest possible hygiene standards, minimize Operating Equipment Breakage and streamlined and efficient resource and equipment flows.
 </li>
 <li>
 To be available and on duty during peak periods (frequently opening and closing the operation).
 </li>
 <li>
 To conduct frequent and thorough inspections together with the Resident Manager.
 </li>
 <li>
 To handle guest and associate inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
 </li>
 <li>
 To strictly adhere to Grand Hyatt Kuwait standards of food safety and hygiene.
 
 
 </li>
 </ul>
 
 
 Financial
 
 
 :
 
 
 <ul>
 <li>
 To co-ordinate an effective and efficient Payroll Management / Resource allocation through establishing a flexible work force throughout the Division, based on the principles of Multi Skilling and Multi-Tasking.
 </li>
 <li>
 To assist in ensuring that each Food &amp; Beverage outlet and banquet is managed successfully as independent profit center.
 </li>
 <li>
 To assist in ensuring that each outlet is managed by a Management Team (Outlet Manager / Chef de Cuisine) who are totally accountable for their profitability.
 </li>
 <li>
 To set, in close conjunction with each Chef de Cuisine, Annual Operating Targets, which will form part of the Hotel&rsquo;s Annual Business Plan.
 </li>
 <li>
 To monitor all costs and recommend measures to control them.
 </li>
 <li>
 To establish an integrated cost management plan through product lining and minimal inventories.
 </li>
 <li>
 To ensure that the Department Operational Budget is strictly adhered to.
 </li>
 <li>
 To monitor all cost and recommend / institute measures to control them.
 </li>
 <li>
 To set and control with the Executive Chef, Director of Finance and Director of Human Resources, any incentive scheme for the Outlet Management Team or other Kitchen Heads of Department.
 </li>
 <li>
 To review monthly forecasts and schedule resources accordingly.
 
 
 </li>
 </ul>
 
 
 Strategic
 
 
 :
 
 
 <ul>
 <li>
 Bring &ldquo;Workforce of the Future&rdquo; to life; embodying our purpose by enabling your colleagues to be their best.
 </li>
 <li>
 Create world-class leaders by identifying and cultivating individuals with high potential to become future leaders in their respective functions.
 </li>
 <li>
 Build and deliver distinctive brand-led experiences for guests and colleagues through the various signature touchpoints.
 </li>
 <li>
 Keep up-to-date with the latest market trends, in and out of Grand Hyatt Kuwait, and implement appropriate changes to current processes where necessary.
 </li>
 <li>
 Continuously operate with efficiency to achieve desired business results, in line with budgetary guidelines.
 </li>
 <li>
 Demonstrate agility and adapt to the needs of owners, guests, colleagues, suppliers and community.
 </li>
 <li>
 Cultivate an environment of inclusion where diverse viewpoints are encouraged, recognition and rewards are implemented and colleagues are empowered with appropriate resources.
 </li>
 <li>
 Responsible for identifying and developing a diverse talent pool, and providing direct feedback and ongoing coaching to appropriately facilitate meaningful development assignments.
 </li>
 <li>
 Continuously operate with efficiency to achieve desired business results, in line with budgetary guidelines, through refining, developing or introducing new ideas, processes and practices.
 </li>
 <li>
 Understands and balances the needs of stakeholders by entrusting colleagues to act upon decisions whilst concurrently providing guidance and holding them accountable.
 </li>
 <li>
 Becomes a role model that encapsulates the essence of approachability, openness and authenticity as well as spearheads a collaborative environment.
 </li>
 <li>
 Proactively identify and involve the &lsquo;right&rsquo; people for the &lsquo;right&rsquo; opportunities, whilst also knowing when to collaborate and when to entrust, to obtain support and input.
 
 
 </li>
 </ul>
 
 
 Guest Service:
 
 
 
 
 <ul>
 <li>
 To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and inquiries on food, beverage and service.
 </li>
 <li>
 To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective Outlet team and functions to the fullest expectations.
 </li>
 <li>
 To be demanding and critical when it comes to service standards.
 </li>
 <li>
 To ensure that the Outlet team projects a warm, professional and welcoming image.
 
 
 </li>
 </ul>
 
 
 Administration
 
 
 :
 
 
 <ul>
 <li>
 To ensure that all Departmental Operations Manuals are prepared and updated annually.
 </li>
 <li>
 To ensure that all Kitchen forms and reports are forwarded in time to the Corporate / Area Food &amp; Beverage Departments.
 </li>
 <li>
 To ensure accurate maintenance of recipes, conversion recipes, yield tables and product specifications.
 </li>
 <li>
 To attend weekly Food &amp; Beverage Meeting.
 </li>
 <li>
 To ensure that all meetings are well planned, efficient and result oriented.
 </li>
 <li>
 To conduct daily operations briefing with Chef de Cuisines, Pastry, Bakery, Commissary, Banquet Service and Stewarding.
 </li>
 <li>
 To attend daily operations briefing with Food &amp; Beverage Service and Banquet catering department.
 </li>
 <li>
 To ensure that deadlines on all projects are met.
 </li>
 <li>
 To ensure the smooth operation of the Kitchen Department during the absence of the Executive Chef.
 
 
 </li>
 </ul>
 
 
 Food &amp; Beverage Product:
 
 
 
 
 <ul>
 <li>
 To frequently verify that only fresh products are used in Food &amp; Beverage preparation.
 </li>
 <li>
 To frequently taste Food &amp; Beverage in all outlets and be demanding and critical when it comes to Food &amp; Beverage quality.
 </li>
 <li>
 To encourage the Assistant Director of Food &amp; Beverage to be creative and support his marketing and upsell activities.To encourage creativity among the Outlet Teams.
 </li>
 <li>
 To ensure that food in the associates&rsquo; canteen is as good as the food prepared in the hotel&rsquo;s restaurants.
 
 
 </li>
 </ul>
 
 
 General
 
 
 :
 
 
 <ul>
 <li>
 To understand and strictly adhere to the Rules &amp; Regulations established in the Associate Handbook and the Hotel&rsquo;s policy on Fire, Health and Safety.
 </li>
 <li>
 To report for duty punctually wearing the correct uniform and nametag at all times.
 </li>
 <li>
 To maintain a high standard of personal appearance and hygiene at all times.
 </li>
 <li>
 To maintain a good rapport and working relationship with staff in the outlet and all other departments.
 </li>
 <li>
 To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
 </li>
 <li>
 To fully support the Departmental Trainers function in the Department assigned.
 </li>
 <li>
 To undertake any reasonable tasks and secondary duties as assigned
 </li>
 <li>
 by the Executive Chef
 </li>
 <li>
 To respond to any changes in the restaurant function as dictated by the hotel.
 </li>
 <li>
 To project at all times a positive and motivated attitude and exercise self-control.
 </li>
 <li>
 To have a complete understanding of the Income Audit Section in the Operations Manual and Policies &amp; Procedures.
 </li>
 <li>
 To provide a courteous and professional service at all times.
 
 
 </li>
 </ul>
 
 
 Associate Handling;
 
 
 
 
 <ul>
 <li>
 To assist with recruitment, select and train Food &amp; Beverage Heads of Department and supervisory associates who are able to work within the management philosophy, following the Concepts Statement established and the Financial, Operational and Administrative Philosophies outlined above and who understand and support Hyatt&rsquo;s Philosophy of Multi Skilling and Multi-Tasking.
 </li>
 <li>
 To ensure that each Head of Department plans and implements effective training programs for their staff with the Training Manager and Departmental Trainers.
 </li>
 <li>
 To ensure that each Head of Department maximizes productivity and morale with their respective departments and consistently maintain discipline following Hotel Policies &amp; Procedures and local legislation.
 </li>
 <li>
 To assist in the building of an efficient team of associates through Multi Skilling, Multi Tasking and flexible scheduling and by taking an active interest in their welfare, safety and development.
 </li>
 <li>
 To develop departmental trainers, assign training responsibilities and meet with Departmental Trainers monthly.
 </li>
 <li>
 To prepare weekly work schedules in accordance with workload and priorities withChef de Cuisines, Stewarding Manager, Pastry and Commissary Chefs
 </li>
 <li>
 To keep Food &amp; Beverage associates up to date with seasonally available products and new products on the market.
 </li>
 <li>
 To conduct yearly performance appraisal and give associates regular feedback on their job performance.
 </li>
 <li>
 To ensure that all associates report for duty punctually wearing the correct uniform and nametags at all times.
 </li>
 <li>
 To ensure that all associates provide a courteous and professional service at all times.
 </li>
 <li>
 To ensure that all associates have a complete understanding of and adhere to the Hotel's Associate Rules &amp; Regulations and adhere to the hotel's policy relating to Fire, Hygiene, Health and Safety.
 </li>
 <li>
 To carry out any other reasonable duties and responsibilities as assigned.
 </li>
 <li>
 To project at all times a positive and motivated attitude and exercise self-control
 
 
 </li>
 </ul>
 
 
 Marketing
 
 
 :
 
 
 <ul>
 <li>
 To participate with the preparation of a yearly marketing plan for each outlet, which is the basis of the Food &amp; Beverage Annual Marketing Plan.
 </li>
 <li>
 To continuously seek ways to assist the Outlet management maximizing their revenues and profits.
 </li>
 <li>
 To monitor and analyze the activities and trends of competitive restaurants, bars and other hotel's banqueting departments.
 </li>
 <li>
 To ensure that all Outlet Management Teams and Catering Department are fully aware of market needs and trends and that their products meet these requirements.
 
 
 </li>
 </ul>
 
 
 Occasional Duties:
 
 
 
 
 <ul>
 <li>
 To carry out quarterly, bi-yearly, yearly inventory of operating equipment.
 </li>
 <li>
 To carry out any other reasonable duties and responsibilities as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience as Executive Sous Chef, well versed with International and Arabic Cuisine.
 </li>
 <li>
 An inspirational and engaging leader with exceptional communication and interpersonal skills.
 </li>
 <li>
 A relentless and infectious passion for foods and restaurant trends.
 </li>
 <li>
 A sound pre-opening experience in large hotel operations would be advantageous.
 </li>
 </ul>
</div>

Executive Sous Chef

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