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client services director Jobs in Abu Dhabi

client services director

technical manager

advisor (development)

director it applications

Emirates Development Bank (EDB)

<div>
 <p>
  <strong>
   Job Purpose :
  </strong>
 </p>
 <p>
  Director IT Applications leads and manages the IT Applications Team, responsible for systems support, development, and a large community of bank users. With a strong understanding of banking and financial services systems, applications, and supporting users, while adhering to ITIL Standards and ensuring customer-focused service. Overseeing application and software implementation, document and maintain bank-wide solutions aligned with organizational standards. Responsible for managing and developing a team of application/software development and support staff, to provide line management, development team leadership, and continuous capability development. Prioritizing and allocating work, to ensure applications and systems meet agreed SLAs and KPIs. Expertise includes application fixes, tuning, performance monitoring, troubleshooting, deployments, support, and documentation of standards and procedures. The role emphasizes outstanding customer service.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Roles &amp; Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Formulate and implement departmental strategies and goals aligned with the Application Development unit&rsquo;s direction. Report performance to the Head of IT.
  </li>
  <li>
   Develop and monitor departmental budgets based on planned expenditures. Report to the Head of IT on budget performance.
  </li>
  <li>
   Develop and maintain Application Development policies and procedures that comply with leading practices. Ensure consistency throughout EDB.
  </li>
  <li>
   Ensure IT systems and applications operate effectively, efficiently, and cohesively to achieve high operating standards.
  </li>
  <li>
   Adopt leading IT practices from the banking sector and other sectors.
  </li>
  <li>
   Monitor application quality and ensure adherence to quality standards and internal customer satisfaction.
  </li>
  <li>
   Enforce robust change management practices for applications and software solutions.
  </li>
  <li>
   Ensure the Applications team delivers a professional, customer-focused, and high-performing support service.
  </li>
  <li>
   Support team member professional development and performance management.
  </li>
  <li>
   Provide coaching and mentoring to ensure all objectives and commitments are met.
  </li>
  <li>
   Maintain and improve application and software support methods, standards, KPIs, and SLAs across all EDB IT-supported applications and software.
  </li>
  <li>
   Ensure quality management processes are followed, including robust, fully tested, high-quality support methods, procedures, and tools.
  </li>
  <li>
   Develop and maintain professional relationships with key stakeholders, including IT, business, relevant third parties and strategic suppliers.
  </li>
  <li>
   Manage IT application/system access requests, ensuring compliance with agreed SLAs, security policies, and procedures.
  </li>
 </ul>
 <p>
  <strong>
   Operational Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   End-to-end management of software solutions and applications used by EDB Business and the back office.
  </li>
  <li>
   Partner with business heads and stakeholders to achieve business objectives from software and applications. Act as a main advisor during the business case phase.
  </li>
  <li>
   Manage application teams throughout the acquisition, development, and deployment cycles: business case, acquisition, analysis, design, development, quality assurance, deployment, and post-live support.
  </li>
  <li>
   Align application development, acquisition, and enhancements with stakeholders based on business objectives and team capacity.
  </li>
  <li>
   Adopt various software acquisition/development approaches, such as Agile and SCRUM.
  </li>
  <li>
   Enforce digitization and automation across EDB applications.
  </li>
  <li>
   Review contracts related to applications, including licensing and vendor support agreements.
  </li>
  <li>
   Ensure vendor compliance with contracts to ensure products adhere to governing rules and regulations.
  </li>
  <li>
   Oversee the gathering of requirements, functional, and technical designs, development, testing, and implementation of in-house applications based on the Bank&rsquo;s preferred platforms and leading practices.
  </li>
  <li>
   Lead technical teams, including business partners and subcontractors, during project execution.
  </li>
 </ul>
 <p>
  <strong>
   Technical Skills :
  </strong>
 </p>
 <ul>
  <li>
   Application Support and Development
  </li>
  <li>
   Software Development Practices and Trends
  </li>
  <li>
   Project Management
  </li>
  <li>
   Software Development Lifecycle (Waterfall &amp; Agile)
  </li>
  <li>
   Native Cloud Development
  </li>
  <li>
   Secure Coding
  </li>
  <li>
   Continuous Integration / Continuous Delivery (CI/CD) Pipelines
  </li>
  <li>
   Computer Operations
  </li>
  <li>
   User and Customer Relationship Management
  </li>
  <li>
   Data Analysis
  </li>
  <li>
   Banking Operations
  </li>
  <li>
   Banking Applications
  </li>
  <li>
   E-Banking Applications
  </li>
  <li>
   Programming
  </li>
  <li>
   Software Installation
  </li>
  <li>
   System Analysis, Design, Integration, Testing, and Troubleshooting
  </li>
  <li>
   Process improvements
  </li>
  <li>
   Collaboration
  </li>
  <li>
   Facilitation
  </li>
  <li>
   Formulation
  </li>
  <li>
   Consulting experience
  </li>
 </ul>
 <p>
  <strong>
   Required Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree, Post-graduate in Computer Science or related field (or equivalent industry experience)
  </li>
  <li>
   Additional professional qualification eg:, ITIL, CISA, CISSP.
  </li>
 </ul>
</div>


Director ,IT Applications

Hilton

<div><p>Assistant Director of Human Resources</p><p>
The Assistant Director of Human Resources is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As an Assistant Director of Human Resources, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. The Assistant Director of Human Resources will also be required to manage succession planning and assist the HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Provide and deliver first-class employee relations services to the hotel</li><li>
Assist Human Resources Director with Human Resources strategy</li><li>
Manage succession planning with senior managers during the bi-annual appraisal process</li><li>
Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li><li>
Support managers to ensure success of their teams</li><li>
Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li><li>
Support the hotel with departmental training requirements</li><li>
Ensure completion of management reports for head office and region</li><li>
Control costs when possible and assist in meeting hotel/departmental financial targets</li><li>
Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines</li><li>
Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li><li>
Work with local organisations and schools to promote the hospitality industry</li><li>
Assist and resolve team member and management queries</li></ul><p><b>
What are we looking for?</b><br>
</p><p>The Assistant Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous HR managerial experience</li><li>
CIPD qualified</li><li>
Positive attitude</li><li>
Good communication and people skills</li><li>
Committed to delivering a high level of customer service, both internally and externally</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Knowledge of hospitality</li><li>
IT proficiency</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Assistant Director of Human Resources

World Wide Technology

<div>
 <strong>
  Job Information
  <br/>
  <br/>
 </strong>
 Job Title:
 <br/>
 <br/>
 GSP International - Client Services Director - UAE Region (BDXXXX)
 <br/>
 <br/>
 <strong>
  Organization
  <br/>
  <br/>
 </strong>
 Business Unit:
 <br/>
 <br/>
 BD
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The role of the Client Services Director for the GSP International division within World Wide Technology is pivotal to the growth and the stability of our sales organisation. In this role you will work to own the delivery of agreed services to all clients within the UAE Region of GSP International delivering profitable and successful services into clients and tangible business outcomes
 <br/>
 <br/>
 You will work in close and full alignment with the regional Client Account Directors and Sales Team members to excite and delight our clients in region and deliver agreed project and services scopes. The role will work closely with the Sales function and will report into the Sr Director of Operations, Services and Delivery and will be responsible for driving growth in our services to our GSP clients. This individual will also provide line management, leadership, and guidance to the Client Services Project Consultants as they execute their assigned engagements.
 <br/>
 <br/>
 The Client Services Director :
 <br/>
 <br/>
 <ul>
  <li>
   Leads and line manages a team of client services managers ensuring that new and existing business opportunities generate growth (Eg. Supply Chain Services, Strategic Resourcing, Client Service Opportunities).
  </li>
  <li>
   Understands and oversees large scale Services engagements with our customers in the region
  </li>
  <li>
   Develops customer relationships and seeks to expand our services delivery within each customer
  </li>
  <li>
   Work in a sales overlay role with our existing Client Directors/Managers/Executives to scope new services projects to drive additional margin through Services in our largest accounts
  </li>
  <li>
   Assists with recruiting, interviewing, and hiring top industry talent to grow the organisation as required
  </li>
  <li>
   Manage Services Partners - build, maintain, and utilise subcontract relationships to level capacity fluctuations and ensure burst capability
  </li>
  <li>
   Ensure compliance with WWT's Delivery Methodology and processes
  </li>
  <li>
   Has accountability for building and creating better quality assurance, service design standards, and processes ready to drive higher quality and profitability across our client accounts for services delivered.
  </li>
  <li>
   Within the GSP International pre and post-sales organisation, maintains and own end-to-end accountability for services in region
  </li>
  <li>
   Provide a single point of escalation to drive service improvements, with clients, partners, and internal stakeholder communities.
  </li>
  <li>
   Drive behaviors within colleagues to ensure they feel valued in their roles and clearly understand how they contribute to the business.
  </li>
  <li>
   Utilising the wider organisation, drive alignment and standardisation of service practice and delivery across the GSP International organisation.
  </li>
  <li>
   Optimise and influence the team's ability to deliver growth and benefits back into the business via programs, projects, and wider service initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 Manages client relationships and expectations
 <br/>
 <br/>
 Line manages Client Services Managers, ensuring development and progression and wellbeing
 <br/>
 <br/>
 Backfills and recruits talent into the services organisation as required to meet the demand funnel
 <br/>
 <br/>
 Challenges current &lsquo;ways of working&rsquo; innovates and continually seeks improvements
 <br/>
 <br/>
 Participates in relevant executive and regional sales QBR&rsquo;s, EBC&rsquo;s and Account Planning sessions as required to understand needs of clients
 <br/>
 <br/>
 Creates best practices and associated content and present concepts to peers in team meetings
 <br/>
 <br/>
 Fosters team collaboration by posting and sharing relevant content in email and other team collaboration tools
 <br/>
 <br/>
 Works closely with Sales Team to understand upcoming demand in the pipe and assists in selling services into clients and delivers them, once sold either via partners or WWT in house capability (hybrid model)
 <br/>
 <br/>
 Oversees the success of strategic resourcing engagements
 <br/>
 <br/>
 ,
 <br/>
 <br/>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Education Level
 <br/>
 <br/>
 Education Details
 <br/>
 <br/>
 Req
 <br/>
 <br/>
 Pref
 <br/>
 <br/>
 And/Or
 <br/>
 <br/>
 Bachelor&rsquo;s Degree in Arts/Sciences (BA/BS)
 <br/>
 <br/>
 Related Field
 <br/>
 <br/>
 X
 <br/>
 <br/>
 A combination of education, training and experience may be considered in lieu of a degree.
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 Req
 <br/>
 <br/>
 Pref
 <br/>
 <br/>
 A minimum of 3 years' progressive experience in a related field
 <br/>
 <br/>
 X
 <br/>
 <br/>
 <strong>
  Other Work Experience
  <br/>
  <br/>
 </strong>
 Project Management
 <br/>
 <br/>
 Programme Management
 <br/>
 <br/>
 IT Services sales
 <br/>
 <br/>
 IT Services delivery
 <br/>
 <br/>
 <strong>
  Knowledge, Skills, And Abilities
  <br/>
  <br/>
 </strong>
 Local Skills and Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Strong oral and written communication skills with the ability to influence;
  </li>
  <li>
   Numerate with business modelling skills;
  </li>
  <li>
   Professional and disciplined approach;
  </li>
  <li>
   Confident in internal and external interactions
  </li>
  <li>
   Strong organisational and prioritisation skills;
  </li>
  <li>
   Ability to manage demands appropriately;
  </li>
  <li>
   Collaborative in approach
  </li>
  <li>
   Demonstrates creativity in problem solving;
  </li>
  <li>
   Understands the implications of decisions and actions on overall business profitability;
  </li>
  <li>
   Confident and articulate - able to build relationships at all levels.
  </li>
  <li>
   Presentation skills
  </li>
 </ul>
</div>


Client Services Director

<div><div><div><div><div><p><b>Education</b></p></div></div><div><br>
<div>
<p>Education Level</p></div><div><br>
<p>
Education Details</p></div><div><br>
<p>
Req</p></div><div><br>
<p>
Pref</p></div><div><br>
<p>
And/Or</p></div></div><br>
</div><div>
<div><div><p>Bachelor's Degree in Arts/Sciences (BA/BS)</p></div><div><br>
<p>
Related Field</p></div><div><p><br>
</p></div><div><p>X</p></div><div><br>
<p>
</p></div></div><br>
</div></div><p></p><div><div><div><div><p>A combination of education, training and experience may be considered in lieu of a degree.</p>
</div>
</div><br>
</div></div><p></p><div><div><div><div><p><b>Work Experience</b></p></div></div><div><br>
<div>
<p>Experience</p></div><div><br>
<p>
Req</p></div><div><br>
<p>
Pref</p></div></div><br>
</div><div>
<div><div><p>A minimum of 3 years' progressive experience in a related field</p></div><div><br>
<p>
X</p></div><div><p><br>
</p></div></div><br>
<br>
</div></div><p></p><div><div><div><div><p><b>Other Work Experience</b></p></div></div><br>
</div><div>
<div><div><p>Project Management</p>
<p>
Programme Management</p>
<p>
IT Services sales</p>
<p>
IT Services delivery</p></div></div></div></div><br>
<p><br>
<br>
</p><div><div><div><div><p><b>Knowledge, Skills, and Abilities</b></p></div></div><br>
</div><div>
<div><div><ul><li></li></ul></div><div><br>
<p>
Local Skills and Competencies</p>
<p>
</p><ul><li>Strong oral and written communication skills with the ability to influence;</li></ul>
<p>
</p><ul><li>Numerate with business modelling skills;</li></ul>
<p>
</p><ul><li>Professional and disciplined approach;</li></ul>
<p>
</p><ul><li>Confident in internal and external interactions</li></ul>
<p>
</p><ul><li>Strong organisational and prioritisation skills;</li></ul>
<p>
</p><ul><li>Ability to manage demands appropriately;</li></ul>
<p>
</p><ul><li>Collaborative in approach
</li></ul><p></p><ul><li>Demonstrates creativity in problem solving;</li></ul>
<p>
</p><ul><li>Understands the implications of decisions and actions on overall business profitability;</li></ul>
<p>
</p><ul><li>Confident and articulate &ndash; able to build relationships at all levels.</li></ul>
<p>
</p><p>. Presentation skills</p>
<p>
</p></div></div><br>
</div></div><p></p>Requirements:
<div><div><div><div><p><b>Job Information</b></p></div><div><p><br>
</p></div></div><br>
<div><div><p>Job Title:</p></div><div><br>
<p>
GSP International - Client Services Director - UAE Region (BDXXXX)</p></div><div><p><br>
</p></div></div><br>
<div><div><p><b>Organization</b></p></div><div><p><br>
</p></div></div><br>
<div><div><p>Business Unit:</p></div><div><br>
<p>
BD</p></div><div><p><br>
</p></div></div><br>
<div><div><p><b>Job Summary</b></p></div></div><div><br>
<div>
<p>The role of the Client Services Director for the GSP International division within World Wide Technology is pivotal to the growth and the stability of our sales organisation. In this role you will work to own the delivery of agreed services to all clients within the UAE Region of GSP International delivering profitable and successful services into clients and tangible business outcomes
</p><p></p><p>You will work in close and full alignment with the regional Client Account Directors and Sales Team members to excite and delight our clients in region and deliver agreed project and services scopes. The role will work closely with the Sales function and will report into the Sr Director of Operations, Services and Delivery and will be responsible for driving growth in our services to our GSP clients. This individual will also provide line management, leadership, and guidance to the Client Services Project Consultants as they execute their assigned engagements.</p>
<p>
</p><p>The Client Services Director :</p>
<p>
</p><ul><li>Leads and line manages a team of client services managers ensuring that new and existing business opportunities generate growth (Eg. Supply Chain Services, Strategic Resourcing, Client Service Opportunities).
</li><li>Understands and oversees large scale Services engagements with our customers in the region</li>
<li>Develops customer relationships and seeks to expand our services delivery within each customer</li>
<li>Work in a sales overlay role with our existing Client Directors/Managers/Executives to scope new services projects to drive additional margin through Services in our largest accounts</li>
<li>Assists with recruiting, interviewing, and hiring top industry talent to grow the organisation as required</li>
<li>Manage Services Partners - build, maintain, and utilise subcontract relationships to level capacity fluctuations and ensure burst capability</li>
<li>Ensure compliance with WWT's Delivery Methodology and processes</li>
<li>Has accountability for building and creating better quality assurance, service design standards, and processes ready to drive higher quality and profitability across our client accounts for services delivered.
</li><li>Within the GSP International pre and post-sales organisation, maintains and own end-to-end accountability for services in region</li>
<li>Provide a single point of escalation to drive service improvements, with clients, partners, and internal stakeholder communities.
</li><li>Drive behaviors within colleagues to ensure they feel valued in their roles and clearly understand how they contribute to the business.
</li><li>Utilising the wider organisation, drive alignment and standardisation of service practice and delivery across the GSP International organisation.
</li><li>Optimise and influence the team's ability to deliver growth and benefits back into the business via programs, projects, and wider service initiatives.
</li></ul></div></div><br>
</div></div><p></p><div><div><div><div><p>This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.</p><p><br>
</p></div></div><br>
</div><div><div><div><p><b>Job Responsibilities</b></p></div></div><br>
</div><div>
<div><div><ul><li></li></ul></div><div><br>
<p>
Manages client relationships and expectations</p></div></div><div></div><div><div><br>
<p>
Line manages Client Services Managers, ensuring development and progression and wellbeing</p></div></div><div><br>
<div>
<ul><li></li></ul></div><div><br>
<p>
Backfills and recruits talent into the services organisation as required to meet the demand funnel</p></div></div><div><br>
<div>
<ul><li></li></ul></div><div><br>
<p>
Challenges current &lsquo;ways of working' innovates and continually seeks improvements<br>
</p></div></div><br>
<div><div><ul><li></li></ul></div><div><br>
<p>
Participates in relevant executive and regional sales QBR's, EBC's and Account Planning sessions as required to understand needs of clients</p></div></div><div><br>
<div>
<ul><li></li></ul></div><div><br>
<p>
Creates best practices and associated content and present concepts to peers in team meetings</p></div></div><div><br>
<div>
<ul><li></li></ul></div><div><br>
<p>
Fosters team collaboration by posting and sharing relevant content in email and other team collaboration tools</p></div></div><div><div><p><br>
</p></div><div><p>Works closely with Sales Team to understand upcoming demand in the pipe and assists in selling services into clients and delivers them, once sold either via partners or WWT in house capability (hybrid model)</p></div></div><div><br>
<div>
<p>.<br>
</p></div><div><p>Oversees the success of strategic resourcing engagements</p></div></div></div></div></div>

AtkinsRéalis

<div><p>AtkinsR&eacute;alis is looking for a <b>Technical Director</b><b>, </b>in <b>Abu Dhabi, United Arab Emirates</b><b>.</b></p><p><b>
About AtkinsR&eacute;alis</b></p><p>
Created by the integration of long-standing organizations dating back to 1911, AtkinsR&eacute;alis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory &amp; environmental services, intelligent networks &amp; cybersecurity, design &amp; engineering, procurement, project &amp; construction management, operations &amp; maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at www.atkinsrealis.com or follow us on LinkedIn.</p><p>
Learn more about our rail presence in the Middle East</p><p>
AtkinsR&eacute;alis is seeking a <b>Technical Director</b> to support the Construction Director &ndash; Abu Dhabi Scope in managing the consultant-side delivery of the Design &amp; Build Contract for Civil Works, Stations, and Systems within the Dubai geography of the UAE High-Speed Rail (HSR) Intercity Project &ndash; Phase 1.</p><p>
This role will lead technical problem-solving across all disciplines&mdash;including civil, structural, architectural, MEP, systems, track, and rolling stock&mdash;ensuring that design and construction challenges are resolved efficiently and in alignment with programme objectives. The Technical Director will coordinate with subject matter experts (SMEs), contractors, consultants, and client representatives to ensure technical integrity, integration, and delivery excellence.</p><p><b>
Requirements:</b></p><p><b>
Sector Experience</b></p><ul><li>
Experience in large-scale infrastructure projects, preferably in high-speed rail (above 250 km/h), metro, or intercity rail systems.</li><li>
Proven track record in technical coordination across civil, systems, and architectural disciplines.</li><li>
Experience working in Design &amp; Build environments with international contractors and multidisciplinary teams.</li></ul><p><b>
Technical Leadership &amp; Problem Solving</b></p><ul><li>
Lead resolution of complex technical issues across the Dubai scope, covering civil works, stations, and systems.</li><li>
Provide expert guidance on design coordination, constructability, and technical compliance.</li><li>
Act as the technical escalation point for the Construction Director and interface with SMEs to resolve challenges.</li></ul><p><b>
Design Coordination &amp; Integration</b></p><ul><li>
Ensure technical integration across disciplines and packages, including interface management between civil and systems contractors.</li><li>
Review and validate design deliverables, method statements, and technical submittals.</li><li>
Support constructability reviews and technical risk assessments throughout the delivery lifecycle.</li></ul><p><b>
Stakeholder &amp; SME Engagement</b></p><ul><li>
Coordinate with internal and external subject matter experts to address discipline-specific challenges.</li><li>
Facilitate technical workshops and issue resolution meetings with contractors, consultants, and client teams.</li><li>
Liaise with authority representatives to support technical approvals and compliance.</li></ul><p><b>
Quality &amp; Compliance Oversight</b></p><ul><li>
Ensure all technical solutions comply with project specifications, UAE regulations, and international standards.</li><li>
Monitor implementation of technical quality assurance processes and support audits and inspections.</li><li>
Lead root cause analysis and corrective action planning for technical non-conformities.</li></ul><p><b>
Documentation &amp; Reporting</b></p><ul><li>
Maintain oversight of technical registers, issue logs, and resolution trackers.</li><li>
Provide regular updates to the Construction Director on technical risks, progress, and resolution status.</li><li>
Support the development of technical dashboards and reporting tools for internal and client use.</li></ul><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Civil, Structural, Mechanical, Electrical, or Systems Engineering (Master&rsquo;s or Chartered Engineer status preferred).</li><li>
Minimum 15 years of experience in infrastructure delivery, with significant exposure to high-speed rail or major rail programmes.</li><li>
Strong technical background across multiple disciplines and experience in Design &amp; Build environments.</li><li>
Proven ability to lead technical coordination and problem-solving in complex, multi-stakeholder projects.</li></ul><p><b>
Why choose AtkinsR&eacute;alis?</b></p><ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Comprehensive medical insurance coverage.</li><li>
Paid Annual leave.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Relocation assistance.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.</li></ul><p><b>
Your difference makes a difference.</b> We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.</p><p>
AtkinsR&eacute;alis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.</p><p>
Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.</p><p><b>
We pursue this commitment by:</b></p><ul><li>
Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.</li><li>
Complying with the relevant employment legislation and codes of practice.</li><li>
Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.</li></ul><p>
#HSR</p></div>

Technical Director

<div><p>Cluster Director of Engineering</p><p>
A Cluster Director of Engineering will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. In this role, you will be responsible for two iconic properties on Yas Island: THE WB&trade; Abu Dhabi, Curio Collection by Hilton&trade; and DoubleTree by Hilton Abu Dhabi Yas Island Residences.</p><p><b>
THE WB&trade; Abu Dhabi, Curio Collection by Hilton&trade;</b><br>
The WB Abu Dhabi, Curio Collection by Hilton, is the world&rsquo;s first Warner Bros. branded hotel. Guests will be able to experience recognizable characters from across Warner Bros.&rsquo; iconic collection of film, television and comics. This unique hotel is adjacent to the award-winning Warner Bros. World Abu Dhabi theme park. The hotel will feature 257 rooms over eight levels, with guests able to access a range of amenities, including signature WB restaurants, a premier spa and fitness club, kids club, family pool and an exclusive rooftop pool overlooking Yas Island&rsquo;s distinctive skyline.</p><p><b>
DoubleTree by Hilton Abu Dhabi Yas Island Residences</b><br>
DoubleTree by Hilton Abu Dhabi Yas Island Residences provides a variety of options that accommodate different needs, especially larger families looking for more space and in-room amenities. A total of 156 units offer guests a range of studio, one-, two- and three-bedroom accommodation. Full amenities will include in-room kitchenettes, gym, pool and a variety of recreation facilities. The property is within walking distance from Warner Bros. World Abu Dhabi and Yas Waterworld and in close proximity to Yas Island&rsquo;s other attractions and experiences, including Ferrari World Abu Dhabi, CLYMB Abu Dhabi and numerous world-class F&amp;B outlets on the Island.</p><p><b>
What will I be doing?</b></p>
<p>As Cluster Director of Engineering, you are responsible for maintaining the physical assets of the owner, the effective management of all engineering and maintenance operations within the hotel, including energy conservation.</p><p>
You are also responsible for the development of the Engineering Team and staying abreast of compliance, regulations, and procedures in the field of Engineering, as required for hotel standards. Specifically, a Director of Engineering will perform the following tasks to the highest standards:</p><ul><li>Lead the Engineering Team in engineering and maintenance operations of the hotel/s and accommodation building including service standards, equipment schedules, and work schedules</li><li>Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plant, machinery, and property</li></ul><p></p><ul><li>Communicate with Government agencies to ensure full compliance with statutory regulations and regular services agreements</li></ul><p></p><ul><li>Prepare Capital FF&amp;E budgets</li></ul><p></p><ul><li>Prepare Repairs and Maintenance and Utilities budgets</li></ul><p></p><ul><li>Prepare special projects budget and logistics</li></ul><p></p><ul><li>Coordinate project bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li></ul><p></p><ul><li>Perform special projects and other responsibilities as assigned</li></ul><p></p><ul><li>Support renovations projects by owner</li></ul><p></p><ul><li>Perform daily checks around the hotel and take actions accordingly</li></ul><p></p><ul><li>Maintain appropriate stock of spare parts</li></ul><p></p><ul><li>Ensure good relationships are built with internal and external customers</li></ul><p></p><ul><li>Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li></ul><p></p><ul><li>Assist to develop and implement emergency programs in conjunction with S&amp;S</li></ul><p></p><ul><li>Develop, implement and manage energy conservation programs for the property to minimize expenses</li></ul><p></p><ul><li>Identify and introduce environmentally-friendly systems and equipment</li></ul><p></p><ul><li>Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives</li></ul><p></p><ul><li>Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation</li></ul><p></p><ul><li>Managing and auditing for peak performance outsourced maintenance contracts, including facilities management, landscaping, elevators, fire systems, etc.</li></ul><p></p><ul><li>Analyze data for decision making from Synergy and other systems, utilize Hilton tools such as LightStay.</li></ul><p>
</p><p>What will it be like to work for Hilton?</p><p></p><p>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p><p><b>
What are we looking for?</b></p><p>
A Cluster Director of Engineering serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
University degree in mechanical and electrical engineering or similar construction related discipline or experience in lieu</li><li>
Recognized professional qualification in engineering or similar construction related discipline</li></ul><ul><li>
Significant work experience of 15 years or more in property, engineering design and/or construction related roles including 5 years management experience and/or 5 years working within a Client organization</li><li>
Minimum of 5 years hotel development and construction related experience ideally within an international hotel group</li><li>
Experience working in multi-cultural or international settings</li><li><p>
An understanding of local building codes, European and International (NFPA) Fire Life Safety codes</p></li><li><p>
Strong leadership skills and previous experience of managing a team</p></li><li>
Exposure to budgeting and basic accounting</li><li>
Positive attitude</li><li>
Excellent communication skills</li><li>
Committed to delivering a high level of customer service</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li><li>
Ability to work on their own</li><li>
Previous experience of facilities management</li><li>
Proficient, at an advanced level, with computers and relevant computer programs</li></ul><p><b>
What will it be like to work for Hilton?</b></p><p>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Cluster Director of Engineering

<div><p>AtkinsR&eacute;alis is looking for a <b>Deputy Project director</b><b>, </b>in <b>United Arab Emirates </b><b>.</b></p><p><b>
About AtkinsR&eacute;alis</b></p><p>
Created by the integration of long-standing organizations dating back to 1911, AtkinsR&eacute;alis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory &amp; environmental services, intelligent networks &amp; cybersecurity, design &amp; engineering, procurement, project &amp; construction management, operations &amp; maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at www.atkinsrealis.com or follow us on LinkedIn.</p><p>
Learn more about our rail presence in the Middle East</p><p>
AtkinsR&eacute;alis is seeking a <b>Deputy Project director</b> to support the consultant-side oversight of the <b>Design &amp; Build Contract for Rail Systems, Power, Depots, Rolling Stock, and Track within the UAE High-Speed Rail (HSR) Intercity Project &ndash; Phase 1.</b> This role will assist the Project Director in managing contractor performance, ensuring technical compliance, and coordinating across multiple disciplines and stakeholders.</p><p>
The Deputy Project Manager will play a key role in ensuring that systems integration, depot readiness, rolling stock delivery, and track installation are executed in line with programme objectives, safety standards, and operational requirements.</p><p><b>
Key Requirements and Accountabilities:</b></p><p><b>
Sector Experience</b></p><ul><li>
Proven experience in delivering high-speed rail systems (above 250 km/h), including signalling, telecoms, traction power, rolling stock, and track.</li><li>
Strong background in systems integration, depot operations, and railway commissioning.</li><li>
Experience in Design &amp; Build contract environments and working with international turnkey suppliers.</li></ul><p><b>
Programme Oversight &amp; Coordination</b></p><ul><li>
Support the Project Director in overseeing contractor performance across systems, power, depots, rolling stock, and track packages.</li><li>
Coordinate across disciplines to ensure seamless integration of systems with civil infrastructure and stations.</li><li>
Monitor programme milestones and ensure alignment with critical path and commissioning targets.</li></ul><p><b>
Technical Compliance &amp; Assurance</b></p><ul><li>
Ensure contractor designs and installations meet technical specifications, safety standards, and interoperability requirements.</li><li>
Lead reviews of interface control documents (ICDs), integration registers, and testing protocols.</li><li>
Support resolution of technical issues during design, installation, and commissioning phases.</li></ul><p><b>
Stakeholder Engagement</b></p><ul><li>
Liaise with UAE Rail, government authorities, consultants, and contractors to ensure alignment and timely decision-making.</li><li>
Facilitate coordination between systems contractors and civil/station delivery teams.</li><li>
Represent AtkinsR&eacute;alis in technical and programme meetings, providing strategic input and issue resolution.</li></ul><p><b>
Risk &amp; Change Management</b></p><ul><li>
Identify and manage risks related to systems integration, commissioning, and operational readiness.</li><li>
Support change control processes and ensure timely resolution of design or scope changes.</li><li>
Monitor compliance with regulatory frameworks and international standards.</li></ul><p><b>
Reporting &amp; Governance</b></p><ul><li>
Provide regular updates to the Project Director on progress, risks, and contractor performance.</li><li>
Support the development of dashboards, reports, and programme documentation for internal and client use.</li><li>
Ensure governance processes are followed across all systems-related workstreams.</li></ul><p><b>
Team Leadership &amp; Collaboration</b></p><ul><li>
Mentor junior project engineers and technical coordinators.</li><li>
Promote a collaborative and accountable team culture across disciplines.</li><li>
Support performance reviews and development planning for assigned team members.</li></ul><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in engineering (Master&rsquo;s Degree or Chartered Engineer status preferred).</li><li>
Minimum 20 years of experience in rail systems delivery, with at least 5 years in high-speed rail programmes.</li><li>
Strong understanding of systems integration, depot operations, and rolling stock commissioning.</li></ul><p><b>
Why choose AtkinsR&eacute;alis?</b></p><ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Comprehensive medical insurance coverage.</li><li>
Paid Annual leave.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Relocation assistance.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.</li></ul><p><b>
Your difference makes a difference.</b> We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.</p><p>
AtkinsR&eacute;alis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.</p><p>
Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.</p><p><b>
We pursue this commitment by:</b></p><ul><li>
Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.</li><li>
Complying with the relevant employment legislation and codes of practice.</li><li>
Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.</li></ul><p>
#HSR</p></div>

Deputy Project Director

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Deputy Project Director