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director of operations

Mandarin Oriental Hotel Group

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Director of Revenue Operations to join our Revenue team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Revenue Department, The Director of Revenue Operations is responsible to improve any revenue stream by selling the right mix of products &amp; services, at the right price, at the right time, to the right customer, at the right customer touch point, using the right distribution network. We strive to balance the needs of all stakeholders by hiring and retaining the most passionate, experienced and entrepreneurial talents. The Director of Revenue Operations reports to the Director of Revenue Strategy.

As Director of Revenue Operations, you will be responsible for the following duties:
<ul>
<li>Manage and oversee the revenue management function for the hotel, including room inventory management, pricing, forecasting, and distribution strategies across all distribution channels</li>
<li>Develop and execute revenue management strategies for hotel room, spa, F&amp;B, and function space to maximize revenue and profit</li>
<li>Analyze market trends and competition to identify opportunities for revenue growth and recommend appropriate pricing and positioning strategies</li>
<li>Collaborate with sales, marketing, and operations teams to ensure alignment of revenue management strategies with overall hotel objectives</li>
<li> Monitor and analyze key performance indicators (KPIs) such as occupancy, average daily rate (ADR), revenue per available room (RevPAR), and gross operating profit per available room (GOPPAR) to identify trends and adjust pricing strategies accordingly</li>
<li>Utilize revenue management tools such as Data Vision, Power BI, STR, Sabre Synxis, OTA Insights, and Ideas G3 to optimize revenue performance</li>
<li>Conduct regular forecasting and budgeting exercises to support revenue grow.</li>
<li>Conduct regular revenue meetings with hotel leadership team to communicate performance, opportunities, and pricing strategies</li>
<li>Monitor and analyze customer feedback and reviews to identify areas for improvement and adjust pricing strategies accordingly</li>
<li>Stay up-to-date with industry trends, developments, and best practices in revenue management and pricing strategies</li>
</ul>
As Director of Revenue Operations, we expect from you:
<ul>
<li>A bachelor's degree in hospitality management, business administration, finance, or a related field is typically required. A master's degree in a related field may be preferred.</li>
<li>At least 3-5 years of experience in hotel revenue management, pricing, forecasting, and inventory management. Prior experience working in a luxury hotel setting is highly desirable.</li>
<li>Must be proficient in Microsoft Office Suite (especially Excel and PowerPoint), revenue management software, and data analysis tools. Familiarity with industry-specific software such as Opera or Delphi is also desirable.</li>
<li>The ability to lead a team, strong interpersonal skills, and the ability to work collaboratively with other departments and senior management is essential. Must have excellent communication skills and the ability to negotiate and persuade others.</li>
<li>Strong analytical and critical thinking skills are a must, as the Director of Revenue Operations will be responsible for analyzing and interpreting data to inform revenue strategies for the hotel's total revenue management.</li>
<li>Must have a thorough understanding of the luxury hotel industry, including market trends, customer preferences, and competitive landscape, including food and beverage industry, with menu engineering, cost control, supply chain management as well as Total Revenue Management approach.</li>
<li>Fluency in English is usually required, and proficiency in one or more additional languages is highly desirable.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Director of Revenue Operations

New York University

<div>Position Summary:
<div>
UAE Nationals are encouraged to apply</div><div>
New York University Abu Dhabi (NYUAD) seeks to appoint a Director, Core Technology Platforms Operations reporting to theAssociate Vice Provost, Research Operations and Infrastructure.</div><div></div><div> 
The Director of Core Technology Platforms (CTP) Operations provides strategic and operational leadership for NYU Abu Dhabi&rsquo;s shared core research infrastructure. The role ensures safe, efficient, and effective research services that advance NYUAD&rsquo;s academic and institutional goals. Reporting to the Associate Vice Provost for Research Operations and Infrastructure (ROI), the Director stewards a portfolio of multi-disciplinary core facilities (including, but not limited to: Advanced Manufacturing &amp; Electronics; Analytical &amp; Materials Characterization; Biomedical Imaging; High Throughput Screening; Kinesis; Light Microscopy; Marine Sciences; Micro Fabrication; Molecular &amp; Cell Biology; Photonics; Spectrometry &amp; Spectroscopy; Sequencing) and leads the evolution of this portfolio as research needs grow and change.</div><div></div><div> 
The Director is a principal advisor to NYUAD leadership on research infrastructure strategy, facility enhancement, and technology upgrades. The incumbent establishes and executes multiyear strategic and operational plans; drives a strong culture of safety and service; ensures regulatory compliance; and fosters transparent, two-way communication with the research community.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Staff and Budget Management: Directs and develops a diverse team of scientific specialists, technologists, and administrators. Prepares and manages the annual budgets and monitors expenditure against plan. Oversees workforce planning and performance management</li><li>
Equipment and Infrastructure Stewardship: Leads specification, procurement, installation, maintenance, calibration, and lifecycle management of advanced research instrumentation and facilities. Ensures timely service contracts and vendor performance</li><li>
Policy, Training and User Support: Develops, updates, and enforces policies and standard operating procedures (SOPs). Designs and oversees mandatory training programs for safe and effective use of platforms. Works closely with faculty, researchers, and students to provide technical guidance and educational support</li><li>
Innovation and Technology Foresight: Remains current with emerging technologies and trends by participating in conferences, workshops, and professional networks. Benchmarks peer institutions and evaluates CTP capabilities against global standards</li><li>
Strategic and Operational Planning: Works with AVP ROI and leadership to develop and maintain multiyear strategic and operational plans. Identifies and communicates risks, opportunities, and issues that impact research operations</li></ul>
Qualifications:
<div>
Required Education:</div><ul><li>
Doctoral Degree in Science or Engineering field</li></ul><div>
Required Experience:</div><ul><li>
7 years or more strong background in university laboratory operations and the use and management of advanced research and teaching equipment</li><li>
5 years or more experience working in higher education or research institute laboratories</li><li>
2 years or more experience working in management level in higher education or research institutions</li><li>
Experience in setting up, maintaining and developing university research level laboratories</li><li>
Current knowledge of advanced scientific equipment and of contemporary developments in research techniques</li><li>
Experience in dealing with research grade equipment from manufacturers and suppliers worldwide and locally</li><li>
Speaks, reads, and writes English fluently including technical terms</li></ul>
Additional Information:
<div>
The University is an equal opportunity employer committed to equity, diversity and social inclusion.</div></div>

Director, Core Technology Platforms Operations

Big Fish Recruitment

The Role
 We are currently seeking a Construction Operations Director for one of our clients which is a leading Landscape Solutions company based in Abu Dhabi. Key Responsibilities: Leads end to end delivery of construction and landscape projects, ensuring on time, on budget, and high-quality outcomes. Coordinates with managers, clients, subcontractors, suppliers, and regulators, enforces safety and compliance, manages budgets and risks, and resolves issues as they arise. Builds a strong team through coaching and clear communication, driving client satisfaction and continuous improvement in operations.
 
Requirements
 <ul>
<li>Bachelor’s degree in civil engineering, Construction Management, Landscape Architecture, or a related field • Proven experience in a leadership role within the construction or landscape industry, with a minimum of 8-10 years of relevant experience • Excellent project management and organizational skills</li>
</ul>
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Construction Operations Director

Accor

<div>Company Description 
We are thrilled to unveil the upcoming launch of our newest luxury lifestyle destination in Abu Dhabi&mdash;a sanctuary of nature, culture, and curated experiences. As we prepare to open doors to this exceptional property, we are seeking visionary senior managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence, inspired by innovation, and driven to lead with purpose, we invite you to be part of this transformative chapter. 
Job Description 
We are seeking an experienced Operations Manager to oversee the seamless day-to-day running of our hotel operations in Abu Dhabi. In this role, you will ensure all departments deliver consistently exceptional guest experiences while driving efficiency, team engagement, and brand standards. The Operations Manager will be a key partner to the General Manager in achieving both strategic goals and operational excellence.
What you&rsquo;ll do<ul><li>
Oversee daily operations across Rooms, Housekeeping, Front Office, and other key departments.</li><li>
Work closely with the General Manager to execute the property&rsquo;s vision, brand standards, and guest experience strategies.</li><li>
Lead, coach, and inspire department heads and teams, creating a culture of accountability, collaboration, and guest-centric service.</li><li>
Monitor operational performance, guest satisfaction, and financial results, taking proactive action where needed.</li><li>
Ensure compliance with health, safety, and hygiene standards across all areas of operation.</li><li>
Partner with HR on talent recruitment, training, and development programs to build strong and motivated teams.</li><li>
Collaborate with Sales &amp; Marketing to support events, promotions, and initiatives that drive business.</li><li>
Manage budgets, control costs, and maximize profitability without compromising quality.</li><li>
Drive sustainability initiatives across operations, aligning with our brand&rsquo;s eco-conscious values.</li><li>
Handle guest feedback and service recovery with professionalism, ensuring loyalty and satisfaction.</li><li>
Act as the property&rsquo;s ambassador, representing the brand with integrity and passion.</li></ul> 
Qualifications 
What we&rsquo;re looking for<ul><li>
Bachelor&rsquo;s degree in Hospitality Management or related field (preferred).</li><li>
Minimum of 7&ndash;10 years&rsquo; progressive leadership experience in luxury or lifestyle hospitality, with at least 3 years in an operational leadership role.</li><li>
Strong leadership presence with proven ability to inspire and guide large, diverse teams.</li><li>
Exceptional organizational, analytical, and problem-solving skills.</li><li>
In-depth knowledge of hotel operations across Rooms, F&amp;B, and support departments.</li><li>
Financial acumen with experience in budgeting, forecasting, and cost management.</li><li>
High attention to detail with a passion for delivering outstanding guest experiences.</li><li>
Fluency in English; Arabic is an advantage.</li></ul> 
Additional Information 
What&rsquo;s in it for you<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

NEW OPENING Abu Dhabi Operations Manager

Ennismore

<div>
 
 Company Description
 
 
 
 We are thrilled to unveil the upcoming launch of our newest luxury lifestyle destination in Abu Dhabi&mdash;a sanctuary of nature, culture, and curated experiences. As we prepare to open doors to this exceptional property, we are seeking visionary senior managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence, inspired by innovation, and driven to lead with purpose, we invite you to be part of this transformative chapter.
 
 
 
 Job Description
 
 
 
 We are seeking an experienced
 
 Operations Manager
 
 to oversee the seamless day-to-day running of our hotel operations in Abu Dhabi. In this role, you will ensure all departments deliver consistently exceptional guest experiences while driving efficiency, team engagement, and brand standards. The Operations Manager will be a key partner to the General Manager in achieving both strategic goals and operational excellence.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Oversee daily operations across Rooms, Housekeeping, Front Office, and other key departments.
 </li>
 <li>
 Work closely with the General Manager to execute the property&rsquo;s vision, brand standards, and guest experience strategies.
 </li>
 <li>
 Lead, coach, and inspire department heads and teams, creating a culture of accountability, collaboration, and guest-centric service.
 </li>
 <li>
 Monitor operational performance, guest satisfaction, and financial results, taking proactive action where needed.
 </li>
 <li>
 Ensure compliance with health, safety, and hygiene standards across all areas of operation.
 </li>
 <li>
 Partner with HR on talent recruitment, training, and development programs to build strong and motivated teams.
 </li>
 <li>
 Collaborate with Sales &amp; Marketing to support events, promotions, and initiatives that drive business.
 </li>
 <li>
 Manage budgets, control costs, and maximize profitability without compromising quality.
 </li>
 <li>
 Drive sustainability initiatives across operations, aligning with our brand&rsquo;s eco-conscious values.
 </li>
 <li>
 Handle guest feedback and service recovery with professionalism, ensuring loyalty and satisfaction.
 </li>
 <li>
 Act as the property&rsquo;s ambassador, representing the brand with integrity and passion.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What we&rsquo;re looking for
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management or related field (preferred).
 </li>
 <li>
 Minimum of 7&ndash;10 years&rsquo; progressive leadership experience in luxury or lifestyle hospitality, with at least 3 years in an operational leadership role.
 </li>
 <li>
 Strong leadership presence with proven ability to inspire and guide large, diverse teams.
 </li>
 <li>
 Exceptional organizational, analytical, and problem-solving skills.
 </li>
 <li>
 In-depth knowledge of hotel operations across Rooms, F&amp;B, and support departments.
 </li>
 <li>
 Financial acumen with experience in budgeting, forecasting, and cost management.
 </li>
 <li>
 High attention to detail with a passion for delivering outstanding guest experiences.
 </li>
 <li>
 Fluency in English; Arabic is an advantage.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Lots of opportunity to progress and switch it up as part of a global family of brands.
 </li>
 <li>
 Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
 </li>
 <li>
 Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
 </li>
 <li>
 The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
 </li>
 </ul>
</div>

digitalfarm

<div>
 
 
 Company Description
 
 
 
 Founded in 2016, digitalfarm is a UAE-born agency specializing in creative, purpose-driven social media and digital marketing. We approach marketing with a flexible and analytical eye, tailoring experiences to each audience. Our expertise includes content creation, activations, and strategies that help redefine the consumer-brand relationship. We stay relevant, evolve with purpose, and grow with passion.
 
 
 
 
 
 
 Role Description
 
 
 
 digitalfarm is looking for an Associate Account Director who can lead client groups and teams to successfully plan and deliver services in one or more of our core service areas.
 
 
 
 
 
 A key objective of the Associate Account Director is to assist the Group Client Operations Director and Board of Directors in further growing digitalfarm, while helping to build a team capable of continually progressing the organization.
 
 
 
 
 
 The Associate Account Director must be prepared to take on a large capacity of work, be a seasoned professional in the digital marketing industry, and be prepared to go further than any other member of the digitalfarm team to get the job done. .
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 &bull; Team management
 
 
 &bull; Client management
 
 
 &bull; RFP responses
 
 
 &bull; Social media strategy development
 
 
 &bull; Lead team meetings
 
 
 &bull; Report to the MD
 
 
 &bull; Concept and campaign planning
 
 
 &bull; Copywriting English/Arabic
 
 
 &bull; Calendar development
 
 
 &bull; Team training (social media)
 
 
 &bull; Quality control (social media)
 
 
 &bull; Social media team development
 
 
 &bull; Social media team evaluation
 
 
 &bull; Social media team performance monitoring
 
 
 &bull; Social media team traffic management
 
 
 &bull; Any other related tasks as requested by Directors
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Social Media Marketing and Social Media Optimization (SMO) skills
 </li>
 <li>
 Strong Communication and Public Relations skills
 </li>
 <li>
 Experience in developing and implementing Content Strategies
 </li>
 <li>
 Excellent organizational and project management skills
 </li>
 <li>
 Ability to work collaboratively with a team and manage client relationships
 </li>
 <li>
 Proficiency in using social media platforms and analytical tools
 </li>
 <li>
 Bachelor's degree in Marketing, Communications, or a related field
 </li>
 <li>
 Experience in the digital marketing industry is a plus
 </li>
 <li>
 Arabic language skills are highly desirable
 </li>
 </ul>
 
 
 
 
 
 
 
 Applicants must be&nbsp;Abu Dhabi-based.
 
 
 Applicants must have&nbsp;social media and agency experience.
 
 
 
 
</div>

Associate Account Director - Social Media

Local Group c/o Trace Hospitality

Scope of Work The Marketing Manager is responsible for developing and executing comprehensive marketing strategies to enhance the brand&rsquo;s presence, attract customers, and drive sales. The role includes leading the marketing team, ensuring effective coordination with the Social Media Manager and Creative Director, and overseeing campaigns, creative direction, and content strategies. The Marketing Manager ensures all marketing efforts align with the overall goals of Trace Hospitality https://www.tracehospitality.ae/ and its Subsidiaries while maintaining synergy with HR, Finance, and Operations.Key Duties and Responsibilities1. Brand Strategy &amp; Planning<ul><li>Promote internal and external brand engagement, ensuring adherence to brand guidelines.</li><li>Identify corporate brand profiling to create targeted positioning for Trace Hospitality and its Subsidiaries.</li><li>Serve as a passionate brand advocate, building strong community connections.</li><li>Implement and monitor brand and product initiatives across all platforms.</li><li>Collaborate with the Creative Director to align creative outputs with brand identity and objectives.</li><li>Spearhead high-level marketing and social media campaigns in collaboration with the Social Media Manager.</li></ul>2. Marketing Strategy &amp; Campaigns<ul><li>Develop and implement overarching marketing strategies to promote Trace Hospitality and its Subsidiaries.</li><li>Approve and oversee social media strategies, content pillars, and campaign calendars created by the Social Media Manager.</li><li>Guide promotional campaigns (email marketing, in-store promotions, influencer activities) ensuring consistency with brand standards.</li><li>Collaborate with the Creative Director on campaign visuals, branding materials, and creative storytelling.</li><li>Monitor and analyze campaign performance metrics, refining strategies to maximize engagement, lead generation, and ROI.</li><li>Conduct market intelligence, including brand, market, and competitor analysis, to inform decision-making.</li></ul>3. Financial &amp; Operational Responsibilities<ul><li>Prepare and manage the marketing and branding budget, ensuring cost-effective use of resources.</li><li>Track and report marketing expenditures, ensuring ROI and alignment with budgetary goals.</li><li>Collaborate with Finance to forecast and analyze sales trends, adjusting strategies as necessary.</li><li>Provide leadership with updates on financial impacts and recommend improvements or investments.</li></ul>4. Collaboration &amp; Cross-Departmental Work<ul><li>Ensure cross-functional alignment with Operations, HR, and Finance on key initiatives.</li><li>Partner with HR to integrate marketing strategies into internal communications and staff engagement.</li><li>Develop content in collaboration with stakeholders, the Creative Director, and Social Media Manager, ensuring timely execution.</li><li>Guarantee that marketing initiatives support broader business objectives.</li></ul>5. Leadership &amp; Team Development<ul><li>Provide leadership, coaching, and performance feedback to the Social Media Manager, Creative Director, and wider marketing team.</li><li>Ensure clear role delineation within the marketing function to avoid duplication of efforts and improve efficiency.</li><li>Foster collaboration, innovation, and accountability within the team.</li><li>Lead weekly marketing alignment meetings to monitor progress, assign responsibilities, and resolve challenges.</li></ul>6. HR Responsibilities<ul><li>Collaborate with HR to design and deliver staff training on brand standards, customer service, and marketing practices.</li><li>Support recruitment efforts by creating job postings and participating in interviews for marketing-related roles.</li><li>Promote a positive workplace culture through employee engagement and internal communications initiatives.</li></ul>7. General Responsibilities<ul><li>Maintain an in-depth understanding of Trace Hospitality and its Subsidiaries&rsquo; products, services, and brand identity.</li><li>Ensure compliance with advertising, legal, and data privacy regulations.</li><li>Stay updated on hospitality marketing best practices, competitor activities, and industry trends.</li><li>Represent Trace Hospitality and its Subsidiaries professionally in all internal and external interactions.</li><li>Champion cohesive marketing efforts across departments to reinforce organizational goals.</li></ul>Visit https://www.tracehospitality.ae/ and https://dotscafe.ae/Job Types: Part-time, Temporary

Marketing Manager (Freelance x Partime) FOOD & BEVERAGE

Explore 2516+ Director of operations in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.

2516 director of operations jobs IN Abu Dhabi

Director of Revenue Operations

Director, Core Technology Platforms Operations

Construction Operations Director

NEW OPENING Abu Dhabi Operations Manager

NEW OPENING Abu Dhabi Operations Manager

Associate Account Director - Social Media

Marketing Manager (Freelance x Partime) FOOD & BEVERAGE