receptionist

assistant front office manager Jobs in Abu Dhabi

assistant front office manager

contracts manager

hr manager

finance manager

front office manager

Accor

<div><b>Company Description</b><p><b><br>
Novotel &amp; Ibis Abu Dhabi Gate Hotels</b></p><p>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><p><br>
Role Summary<br>
The Assistant Front Office Manager assists in the planning, supervision, and daily management of front office operations, supporting the Front Office Manager to maximize occupancy, revenue, and service quality while maintaining brand standards and ensuring personalized guest recognition.</p><p><b>
Key Responsibilities</b></p><ul><li>
Supervise front office teams to ensure guests receive prompt, courteous, and personalized service</li><li>
Support the Front Office Manager in all operational and administrative duties</li><li>
Ensure repeat guests and VIPs receive appropriate recognition and special attention</li><li>
Control room availability, room types, rate categories, and accuracy of room counts</li><li>
Maximize occupancy, revenue, and average daily rate while maintaining high service standards</li><li>
Coordinate closely with Housekeeping to ensure room readiness and quality standards are met</li><li>
Liaise with the Executive Housekeeper to fulfill special guest requests and amenities</li><li>
Ensure compliance with credit policies and coordinate with Finance on credit procedures</li><li>
Maintain knowledge of system recovery procedures and front office reporting tools</li><li>
Interpret operational reports and compile statistics for front office performance tracking</li><li>
Approve upgrades and special amenities in the absence of the Front Office Manager</li><li>
Maintain strong inter-departmental relationships to support seamless guest service</li><li>
Conduct regular inspections of lobby, reception, cashier desks, and selected VIP rooms</li><li>
Prepare staff work schedules and vacation plans based on occupancy forecasts and group movements</li><li>
Enforce staff conduct, appearance, hygiene, and uniform standards</li><li>
Work closely with People &amp; Culture to support productivity and team development</li><li>
Support Finance in departmental budgeting and cost control</li><li>
Ensure compliance with occupational health, safety, and hotel policies</li></ul><br>
<b>
Qualifications</b><p><b><br>
Qualifications</b></p><ul><li>
Strong knowledge of front office operations in a luxury hotel environment</li><li>
Experience using Opera Property Management System is preferred</li><li>
Excellent leadership, communication, and organizational skills</li><li>
Ability to manage and motivate a multicultural team</li><li>
Flexible management style with a proactive, service-driven mindset</li><li>
High levels of integrity, professionalism, and commitment to continuous improvement</li></ul><br>
<b>
Additional Information</b><p><br>
Additional Language is an added advantage.</p><p>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div>

Assistant Front Office Manager

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26025809
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Le Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 <br/>
 <br/>
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


<div><b>Additional Information</b><br>
<b>Job Number</b>26017891<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Marriott Hotel Downtown Abu Dhabi, Sheikh Rashid Bin Saeed Street, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p><p><br>
</p><p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Stronghold Global Incorporated Ltd

<p>The <b>Administrative and Front Office Executive</b> supports the CHRO and wider team by managing HR, compliance, and administrative tasks, ensuring smooth, accurate, and compliant operations across the organisation.</p><p><b>1. Administration &amp; Office Operations </b></p><ul><li>Oversee day-to-day office administration and ensure smooth functioning of operations.</li><li>Maintain office supplies, records, correspondence, and filing systems.</li><li>Coordinate with vendors, suppliers, and service providers for office maintenance and logistics.</li><li>Support meeting arrangements, travel coordination, and scheduling.</li><li>Maintain professional standards in all administrative activities, ensuring alignment with Stronghold Global&rsquo;s governance standards.</li></ul><p><b>2. Reception &amp; Front Office Cover</b></p><ul><li>Provide coverage for the Receptionist as required.</li><li>Handle calls, correspondence, and visitor management with professionalism and courtesy.</li><li>Ensure a seamless front-of-house experience for clients, guests, and partners.</li></ul><p><b>3. HR Administration</b></p><ul><li>Maintain and update employee records, contracts, and HR files in compliance with ADGM regulations.</li><li>Support the onboarding process by preparing documentation, coordinating inductions, and updating HR systems.</li><li>Administer employee leave, attendance, and benefits records accurately.</li><li>Assist in preparing HR reports and metrics for management.</li></ul><p><b>4. PRO &amp; Compliance Coordination</b></p><ul><li>Manage all employee visa applications, renewals, cancellations, and ADGM-related submissions.</li><li>Liaise with ADGM, immigration, and other government authorities for company and employee documentation.</li><li>Support renewal of company licences, trade certificates, and other corporate filings.</li><li>Maintain up-to-date understanding of ADGM laws, employment rules, and compliance deadlines.</li></ul><p><b>5. Medical &amp; Insurance Administrator</b></p><ul><li>Coordinate employee medical insurance enrolments, renewals, and cancellations.</li><li>Liaise with insurance providers to ensure accurate coverage and prompt processing.</li><li>Maintain confidential employee health insurance and medical records.</li></ul><p><b>6. HRIS &amp; Systems Management</b></p><ul><li>Ensure all employee information is accurately entered and maintained on the HR Information System (HRIS).</li><li>Support the implementation and continuous improvement of HR systems and digital processes.</li><li>Generate HR data and reports as required by the CHRO or management.</li></ul><p><b>7. CHRO Support</b></p><ul><li>Provide direct administrative and operational support to the Chief HR Officer.</li><li>Assist in preparing presentations, reports, and correspondence for the CHRO.</li><li>Coordinate HR meetings, follow-ups, and documentation.</li><li>Handle sensitive and confidential matters with discretion and integrity.</li></ul><p><b>Note:</b> The starting salary for this role is up to AED 3,000. Applicants who expect a salary higher than AED 3,000 are kindly advised not to apply.</p><p>Job Type: Full-time</p><p>Pay: From AED3,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Do you have experience handling UAE visa applications, renewals, or PRO-related tasks?</li><li>Do you have experience maintaining employee records, HR files, or HR systems (HRIS)?</li><li>Are you available to join immediately?</li><li>This role offers a maximum starting salary of AED 3,000. Are you willing to accept this salary?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>administration, HR coordination, or PRO functions: 3 years (Required)</li></ul><p>Language:</p><ul><li>English and Arabic (Required)</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul>

Administrative and Front Office Executive

YoSH

<div><h5 class="jobSectionHeader"><b>Job Purpose</b></h5><p>
The role is responsible for establishing and maintaining positive relationships with customers, welcoming visitors, and and providing assistance as required. The role also provides support in basic administrative duties to ensure smooth daily operations.</p><h4 class="jobSectionHeader"><b>
Key Responsibilities
</b></h4><h5 class="jobSectionHeader"><b>Customer Service &amp; Front Desk</b></h5><ul><li><p>
Greet all students, members, and potential members when they enter the lobby and assist visitors in a timely manner.</p></li><li><p>
Manage telephone calls professionally, take and relay messages, redirect calls to appropriate staff, and respond to enquiries about the company and its services.</p></li><li><p>
Manage WhatsApp messages and enquiries efficiently, document requests, confirm orders, and respond to customer questions.</p></li><li><p>
Maintain a visitor registry and ensure accurate records.</p></li><li><p>
Respond to customer enquiries regarding products, services, special offers, billing policies, and other customer service-related matters in person, via phone, email, or messaging platforms.</p></li><li><p>
Effectively communicate member or operational issues to the appropriate staff.</p></li></ul><h5 class="jobSectionHeader"><b>
Administrative &amp; Operational Support</b></h5><ul><li><p>
Organize and maintain files, records, and updated documents including guest and external instructor profiles.</p></li><li><p>
Oversee sorting and distribution of incoming mail and prepare outgoing mail, packages, and envelopes.</p></li><li><p>
Maintain records of staff movement within the premises to ensure calls and visitors are directed appropriately.</p></li><li><p>
Manage meeting rooms including scheduling, preparation, and ensuring cleanliness and readiness.</p></li><li><p>
Maintain office inventories including stationery, consumables, and front desk supplies.</p></li><li><p>
Perform clerical and administrative support such as photocopying, filing, typing, and data entry as directed by the Line Manager.</p></li><li><p>
Record meeting minutes when required.</p></li></ul><h5 class="jobSectionHeader"><b>
Membership, Sales &amp; System Management</b></h5><ul><li><p>
Process payments for memberships, classes, and retail sales.</p></li><li><p>
Organize bookkeeping documentation and issue invoices to customers.</p></li><li><p>
Manage equipment reservations for members.</p></li><li><p>
Maintain accurate membership and class records in the Customer Relationship Management (CRM) system.</p></li><li><p>
Oversee sales of on-site storage and office rentals.</p></li></ul><h5 class="jobSectionHeader"><b>
Facilities &amp; Operations Support</b></h5><ul><li><p>
Ensure a safe environment by understanding and enforcing makerspace rules and policies.</p></li><li><p>
Prepare class materials for instructors and support them during classes when required.</p></li><li><p>
Maintain a clean and organized front desk, retail lobby, kitchen, and break areas.</p></li><li><p>
Manage retail area operations including inventory, ordering, and merchandising.</p></li><li><p>
Assist facilities staff with shop tours when required.</p></li><li><p>
Complete daily shift checklists and end-of-shift reports.</p></li><li><p>
Support operations at third-party premises when required.</p></li><li><p>
Operate office equipment such as printers, photocopiers, POS machines, and lamination machines.</p></li><li><p>
Perform any other duties assigned by the Direct Manager.</p></li></ul><h4 class="jobSectionHeader"><b>
Qualifications</b></h4><h5 class="jobSectionHeader"><b>
Education</b></h5><ul><li><p>
Minimum High School Diploma required.</p></li><li><p>
Diploma or Bachelor&rsquo;s Degree in any discipline with relevant experience preferred.</p></li></ul><h5 class="jobSectionHeader"><b>
Work Experience</b></h5><ul><li><p>
Minimum 1 year of experience as a Receptionist or in a customer service-related role.</p></li><li><p>
Experience in administrative, retail, hospitality, or restaurant environments preferred.</p></li><li><p>
Experience in health club, salon, or hospitality services is strongly preferred.</p></li><li><p>
Familiarity with the maker or creative community is an advantage.</p></li></ul><h5 class="jobSectionHeader"><b>
Knowledge &amp; Skills</b></h5><ul><li><p>
Sound knowledge of reception-related duties and administrative support functions.</p></li><li><p>
Strong customer service skills with the ability to identify and meet customer needs.</p></li><li><p>
Proficiency in Microsoft Office, Google tools, and Customer Management software.</p></li><li><p>
Exceptional verbal and written communication skills.</p></li><li><p>
Fluency in English and Arabic (spoken and written) preferred.</p></li><li><p>
Excellent organizational, multitasking, and time management abilities.</p></li><li><p>
Professional appearance with a positive and friendly attitude.</p></li><li><p>
Ability to build relationships easily and create a welcoming environment.</p></li><li><p>
Strong problem-solving skills and adaptability to change.</p></li></ul></div><p></p>

Customer Service Officer

Luxoft

<div><div><h5 class="jobSectionHeader"><b>Project description
</b></h5><p>The Murex FO support analyst will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change request and projects pertaining to Global Markets. Key responsibilities of the role include providing level 1 / level 2 trading floor support to traders and control groups.
</p></div><div><h5 class="jobSectionHeader"><b>Responsibilities</b></h5>
<div><div><p>Support traders, middle office users on daily issues including PL / position mismatches / market data, mkt operations, etc.
</p></div><div><p>Configure curves (rate, rate hedge, credit) and static data including securities, generators, indices, currencies, vol surface, portfolios, user groups, access rights etc., in Murex.
</p></div><div><p>Write new pre trade rules, create / amend lookup tables / simulation views / e-tradepad strategies / Live Book views.
</p></div><div><p>Work on Patch upgrades / version upgrades testing to reconcile any PL / Greeks issue &amp; avoid any regressions.
</p></div><div><p>Reporting on progress on issues / showstoppers to manager and other stakeholders
</p></div><div><p>Assist in developing business and operational processes and to participate in developing system training artefacts when required
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Skills</b></h5>
<p>Must have
</p><div><div><p>Minimum 7-10 years of experience as Murex Front office support
</p></div><div><p>Extensive experience in setting up and validating Interest rate curves including for ARRs.
</p></div><div><p>Expertise in multiple asset classes (at least 2 of the following) such as IR vanilla and exotic derivatives, Equity Derivatives, Commodity Derivatives, FX Derivatives, Structured Products Credit Derivatives, FIMM (Fixed Income, / Money Market). One of the two must be Exotics
</p></div><div><p>Expertise in terms of pricing, valuation, risk management and sensitivities including for exotic products.
</p></div><div><p>Strong exposure to FO Modules of Murex
</p></div><div><p>E-Tradepad, Simulation, Livebook, RTPM, Pre-Trade Workflow, Market Data, Dynamic Tables, P&amp;L Notepad, FDI Templates, Blotters, Risk Matrices etc.
</p></div><div><p>Experience in implementation and supporting Murex v3.1 with regards to front office capabilities
</p></div><div><p>Excellent knowledge of Capital Markets products and processes, front to back.
</p></div><div><p>Experience on implementation of both linear and non-linear products in Murex
</p></div><div><p>Strong analytical and problem-solving skills accompanied with excellent communication
</p></div></div><p>Nice to have
</p><div><div><p>The candidate should possess either a postgraduate degree or qualification in Information Systems / Engineering / Business Administration.
</p></div><div><p>The candidate should carry a minimum relevant work experience in a Bank or I.T. Company for a minimum of 5-7 years.
</p></div><div><p>Strong record of stakeholder management and leadership skills
</p></div><div><p>Strong understanding of the financial markets, trading, and banking solutions
</p></div><div><p>Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management, accounting generation, settlements, and confirmation generation
</p></div><div><p>Candidate must be technically astute and have had relevant exposure and experience with bank systems and processes.
</p></div><div><p>Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.
</p></div><div><p>Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.
</p></div><div><p>Candidate must display strong verbal and written communication skills.
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Other</b></h5>
<div><div><div><p>Languages</p>
<p>English: C2 Proficient
</p></div></div><div><div><p>Seniority</p>
<p>Senior</p></div></div></div></div></div>
<br><div><div><div><p>Abu Dhabi, United Arab Emirates
</p></div><p>Req. VR-119654
</p></div><div></div><div><div><p>Murex FO
</p></div><div><p>BCM Industry</p>
</div><div><p>27/02/2026
</p></div><div><p>Req. VR-119654</p></div></div></div><p></p>

Murex FO Support Consultant

Rotana Hotels

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 <br/>
 <br/>
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
  </li>
  <li>
   Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
  </li>
  <li>
   Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
  </li>
  <li>
   Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
  </li>
  <li>
   Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
  </li>
  <li>
   Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
  </li>
  <li>
   Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
  </li>
  <li>
   Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
  </li>
  <li>
   Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding the Job
 <br/>
 <br/>
 Taking Responsibility
 <br/>
 <br/>
 Recognizing Differences
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Teamwork
</div>


Front Desk Agent

Explore 798+ Front office manager in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.

798 front office manager jobs In Abu Dhabi

Assistant Front Office Manager

Assistant Front Office Manager

Assistant Front Office Manager

Administrative and Front Office Executive

Customer Service Officer

Murex FO Support Consultant

Front Desk Agent