operations manager

real estate sales manager Jobs in Abu Dhabi

real estate sales manager

sales manager

commercial manager

finance officer

front office manager

Dusit Thani Mactan Cebu

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Maximizes occupancy and average rate at all time.
 </li>
 <li>
 Closely coordinates room availability with the Director of Sales.
 </li>
 <li>
 Maintains a good relationship with travel agents and tour operators.
 </li>
 <li>
 Coordinates with in-house Engineering and Housekeeping to ensure that there is a maximum number of rooms available for sales at a given time.
 </li>
 <li>
 Answers inquiries pertaining to hotel policies and services.
 </li>
 <li>
 Handles guest complaints professionally.
 </li>
 <li>
 Arranges for special services.
 </li>
 <li>
 Ensures high standards of service at all time.
 </li>
 <li>
 Maintains good relationship with guests and staff.
 </li>
 <li>
 Reviews arrival lists and pre-set the VIP guests with GM and EAM.
 </li>
 <li>
 Makes decisions regarding over-booking based on the hotel policies and standards in consultation with EAM.
 </li>
 <li>
 Participates in yearly forecasting and budgeting with senior management.
 </li>
 <li>
 Observes and analyzes competitive hotels.
 </li>
 <li>
 Prepares reports as required.
 </li>
 <li>
 Supports and determines training programs and prepares an annual training plan. Works with Training Manager to have an active ongoing training plan in progress.
 </li>
 <li>
 Works with Reservations to assist the control of opened and closed dates, availability and condition of rooms and suites, and guest arrival patterns.
 </li>
 <li>
 Analyzes revenue and expenses results monthly.
 </li>
 <li>
 Assists in recruiting and selecting staff.
 </li>
 <li>
 Reports to the senior management regarding to unusual events (revenue, occupancy and guest complaints).
 </li>
 <li>
 Ensures daily manager log-book is maintained.
 </li>
 <li>
 Reviews VIP and arrival lists.
 </li>
 <li>
 Monitors credit policies and audits daily credit report on guest rooms where needed.
 </li>
 <li>
 Holds monthly, staff meetings with minutes taken and submitted to concerned persons.
 </li>
 <li>
 Develops employee recognition programs for his/her operating areas.
 </li>
 <li>
 Complies with company policies and standards.
 </li>
 <li>
 Ensures a high quality of secretarial service at the Business Center.
 </li>
 <li>
 To be familiar with emergency procedures of the hotel.
 </li>
 <li>
 Performs other duties as assigned by supervisor.
 </li>
 <li>
 Interacting with clients, guests, and VIPs in the lobby. Making sure guests&rsquo; are satisfied with the hotel services and provide immediate resolutions or assistances.
 
 
 </li>
 </ul>
 
 Administrative Responsibilities
 
 
 
 <ul>
 <li>
 Acknowledges and screens daily work schedule.
 </li>
 <li>
 Conducts daily briefing and de-briefing to heads of concerned sections.
 </li>
 <li>
 Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
 </li>
 <li>
 Establishes two-way communication with related departments.
 </li>
 <li>
 Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
 </li>
 <li>
 Manages time effectively by meeting deadlines on time.
 </li>
 <li>
 Administers personnel action on leaves &amp; overtime requests, disciplinary actions and commendation.
 </li>
 <li>
 Completes the profit and capital expenditure budget effectively and timely.
 </li>
 <li>
 Identifies and solves problems in a professional manner.
 
 
 </li>
 </ul>
 
 Technical Responsibilities
 
 
 
 <ul>
 <li>
 Knows and understands the job description of all positions in his/her department and beware of others.
 </li>
 <li>
 Knows and understands policies relating to his/her department and others.
 </li>
 <li>
 Recognizes good quality products and presentation.
 </li>
 <li>
 Checks and improves all service standards established by the company.
 </li>
 <li>
 Supervises staff activities to maximize revenue and minimize costs.
 </li>
 <li>
 Provides assistance to the staff when required during peak periods.
 </li>
 <li>
 Maintains grooming standards for all personnel.
 </li>
 <li>
 Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
 </li>
 <li>
 Manages wastes by reducing and recycling the wastes, change staff behavior to carefully use all resources.
 
 
 </li>
 </ul>
 
 Commercial Responsibilities
 
 
 
 <ul>
 <li>
 Communicates effectively with guest, clients, business partners and employees.
 </li>
 <li>
 To be a good sales person to promote hotel&rsquo;s image and businesses.
 </li>
 <li>
 Participates community projects or activities in order to promote the hotel&rsquo;s image and cooperation to improve community relationship.
 
 
 </li>
 </ul>
 
 Human Resources Responsibilities
 
 
 
 <ul>
 <li>
 Coaches and counsels all staff when applicable.
 </li>
 <li>
 Evaluate objectively the performance of staff in his/her responsibilities.
 </li>
 <li>
 Provides training to all staff in his/her department regularly.
 </li>
 <li>
 Motivates staff to grow within the company.
 </li>
 <li>
 Develops him/herself to be better manager at all times.
 
 
 </li>
 </ul>
 RELATIONSHIP
 
 
 <ul>
 <li>
 Reports to Director of Rooms and works closely other department heads to ensure maximum guests satisfaction is delivered.
 </li>
 <li>
 Directs and supervises activities of the departments concurred
 </li>
 <li>
 Coordinates with other managers to ensure smooth operations and all activities of the hotel.
 </li>
 <li>
 Interacts with clients, guests, government officials, supplies, and other important
 </li>
 <li>
 Individual in the community in promoting the hotel.
 </li>
 <li>
 To be able to communicate with guests effectively and efficiently.
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Minimum education of Bachelor degree in Hotel Management or relevant discipline.
 </li>
 <li>
 Minimum of 8 years in Front Office experience in a similar capacity preferably in a 5 star class environment.
 </li>
 <li>
 Knowledgeable in Front Office Operations.
 </li>
 <li>
 Have excellent English communication skills both in written and spoken.
 </li>
 <li>
 Possess professional disposition with excellent interpersonal skills.
 </li>
 </ul>
</div>

Front Office Manager

Marriott International

<div>Additional InformationPreferably Female 
Job Number25133216 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
<div><div><div>JOB SUMMARY 
A seasoned Front Office professional with 3&ndash;5 years of progressive experience in upscale hospitality, tasked with managing daily front desk functions, ensuring consistent adherence to brand quality, and enhancing guest satisfaction. Strong leadership, effective team coordination, and a proactive mindset toward service improvement are essential. Fluency in Arabic is a plus. 
CANDIDATE PROFILE 
Experience and Qualification 
<ul><li>Minimum 3&ndash;5 years of progressive experience in front office operations, preferably in a luxury or upscale hospitality environment.</li></ul>
<ul><li>Proven ability to lead and manage daily front office operations, ensuring alignment with brand standards and guest expectations.</li></ul>
<ul><li>Strong background in budget management, performance tracking, and achieving departmental goals.</li></ul>
<ul><li>Skilled in staff supervision, including scheduling, coaching, and performance management to ensure optimal service delivery.</li></ul>
<ul><li>Demonstrated success in guest satisfaction strategies, with a proactive approach to handling feedback, complaints, and service recovery.</li></ul>
<ul><li>Excellent organizational and planning skills, with the ability to prioritize tasks and develop actionable goals.</li></ul>
<ul><li>Well-versed in brand standards, with a commitment to maintaining a high level of service consistency across all front office touchpoints.</li></ul>
<ul><li>Strong interpersonal and communication skills, capable of motivating teams, conducting effective meetings, and driving results.</li></ul>
<ul><li>Ability to act as a service champion, fostering a positive and guest-centric atmosphere throughout the front office.</li></ul>
<ul><li>Experience in analyzing guest feedback, identifying areas for improvement, and implementing service enhancements.</li></ul>
<ul><li>Arabic speaking is an advantage, enhancing communication with a diverse guest demographic and supporting regional service excellence.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul> 

</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
</div></div></div>At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Office Manager - Arabic Speaker

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 PwC Global Overview
 
 
 With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.
 
 
 PwC Middle East Overview
 
 
 Established in the region for 40 years, PwC has around 10,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
 
 
 Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
 
 
 Business Unit Overview
 
 
 A career in our Academy - Client Services practice, within Education Consulting, will enable you to contribute and be a part of a unique comprehensive career advancement programme for early career stage workers. Through state of the art lectures and facilities, on the job training and experience, experienced faculty, and exposure to Fortune 500 companies our team aims to bridge the gap between formal academic education and practical work experience by developing market ready professionals who are self aware, knowledgeable and adaptable.
 
 
 PwC&rsquo;s Academy is an innovative development programme that provides training and real time business opportunity to assurance professionals looking to broaden their skill set. It provides experience across a broad range of topics and creates a real community atmosphere that fosters support and learning among all its graduates.
 
 
 PwC&rsquo;s Academy is looking for the role of a receptionist and core ops support for the Abu Dhabi office. Knowledge of the Academy is preferable but not required, although the candidate will be expected to learn about these services quickly if appointed, including knowledge of our offerings, risk and quality requirements, systems and processes. This person may be required to assist on project/course management duties and attend over the weekends.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Front Office Management: Control Academy access by managing entry points and ensuring security protocols are followed.
 </li>
 <li>
 Facility Maintenance: Maintain cleanliness and order in all areas of the Academy, including classrooms, meeting rooms, and storage areas.
 </li>
 <li>
 Room Booking Coordination: Manage the Academy calendar, booking classrooms and meeting rooms as necessary.
 </li>
 <li>
 Communication Management: Receive calls and direct inquiries as needed.
 </li>
 <li>
 Logistical Arrangements: Organize deliveries and coordinate drivers for the team.
 </li>
 <li>
 Storage Management: Ensure the storage room is organized and properly arranged and control academy assets. Help towards automation of the inventory systems
 </li>
 <li>
 Inventory Management: Monitor inventory stock levels and order office and project supplies as needed.
 </li>
 <li>
 Catering Management: Oversee in-house catering orders and ensure access to the Academy for catering services.
 </li>
 <li>
 Material Printing and Binding: Be responsible for printing training materials and ensuring they are bound appropriately with the support of the office boy.
 </li>
 <li>
 Courses Awareness: Stay informed about the courses offered by the Academy to effectively respond to client inquiries.
 </li>
 <li>
 Vendor Management: Maintain relationships with existing vendors and be responsible for onboarding new vendors to the Academy.
 </li>
 <li>
 Legal Document Management: Manage all Academy legal stamps required for necessary documents.
 </li>
 <li>
 Support for Project Management Team: Assist the PM team and trainers with setup requirements in the Academy and other adhoc requests
 </li>
 <li>
 Permit Management: Issue and maintain permits, ensuring they are renewed before expiration.
 </li>
 <li>
 User Account Management: Create and maintain internet user accounts, ensuring they are updated and printed as required.
 </li>
 <li>
 Request Registration: Register every request from the team for end-of-year results.
 </li>
 <li>
 Prepare attendance sheets for all inhouse, corporate and professional training
 </li>
 <li>
 Assists in preparation, distribution and summary of attendance reports, feedback forms, certificates
 </li>
 <li>
 Feedback Management: Summarizing course and client evaluation/feedback
 </li>
 <li>
 Regulatory: Handle all accreditations, licensing and regulatory documentation for Academy
 </li>
 <li>
 Customer Champion: Be a customer champion and help Academy improve in areas of customer experience
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to multitask and prioritize effectively.
 </li>
 <li>
 Proficiency in English, Arabic is preferred
 </li>
 <li>
 Excellent Reporting writing skills and mastery over Microsoft Office (MC Office).
 </li>
 <li>
 A proactive, independent thinker and problem solver
 </li>
 </ul>
</div>

PwC Academy - Admin & Core Business Operations - Abu Dhabi

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Assists in maximizing room sales and revenue.
 </li>
 <li>
 Prepares guest name lists.
 </li>
 <li>
 Prepares for guest arrivals and departures.
 </li>
 <li>
 Greets and addresses guests by name upon their check-in and check-out.
 </li>
 <li>
 Assists guests while they are registering.
 </li>
 <li>
 Assists guests with transportation arrangements, luggage, payment, etc.
 </li>
 <li>
 Escorts guests to their rooms.
 </li>
 <li>
 Informs Guest Service Attendants of guests&rsquo; room number.
 </li>
 <li>
 Shows the room features and facilities to guests.
 </li>
 <li>
 Assists and follows up guests&rsquo; requests and inquiries.
 </li>
 <li>
 Recommends F&amp;B outlets and entertainments in the hotel to guests.
 </li>
 <li>
 Briefs next shift personnel to hand over at the end of the shift.
 </li>
 <li>
 Provides information, directions and service based on the hotel standards and policies.
 </li>
 <li>
 Operates the Business Center in providing secretarial service and handles all requested documents and information.
 </li>
 <li>
 Ensures a prompt delivery of mails and messages.
 </li>
 <li>
 Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
 </li>
 <li>
 Controls and distributes guest room keys.
 </li>
 <li>
 Strictly follows hotel and company standards and policies.
 </li>
 <li>
 Informs management regarding guest feedback or any unusual events.
 </li>
 <li>
 Is familiar with the emergency procedures of the hotel.
 </li>
 <li>
 Performs other duties as assigned by Shift Manager or FO Manager.
 
 
 </li>
 </ul>
 
 Administrative Responsibilities
 
 
 
 <ul>
 <li>
 Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel&rsquo;s expectation.
 </li>
 <li>
 Conducts daily briefing and de-briefing in the absence of the immediate supervisor
 </li>
 <li>
 Recommends corrective actions for unfavorable variances in job standards and budget commitment.
 </li>
 <li>
 Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
 </li>
 <li>
 Establishes two-way communication within and related departments.
 </li>
 <li>
 Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
 </li>
 <li>
 Prepares volume of business counts and revenue report for the concerned section
 </li>
 <li>
 Attends briefing and departmental meetings or as assigned by supervisor.
 </li>
 <li>
 Manages time effectively by meeting deadlines on time.
 </li>
 <li>
 Administers personnel action on leaves &amp; overtime requests, disciplinary actions and commendation as assigned by supervisor.
 </li>
 <li>
 Identifies and solves problems in a professional manner.
 
 
 </li>
 </ul>
 Assists others to ensure the operation is run smoothly and effectively
 
 
 
 Technical Responsibilities
 
 
 
 <ul>
 <li>
 Knows and understands the job description of all positions in the department and be able to perform the task as required.
 </li>
 <li>
 Knows and understands policies of the department well and can guide others to perform the job well.
 </li>
 <li>
 Recognizes good quality products and presentation
 </li>
 <li>
 Checks and improves all service standards established by the company
 </li>
 <li>
 Supervises staff activities to maximize revenue and minimize costs.
 </li>
 <li>
 Provides assistance to the staff when required during peak periods.
 </li>
 <li>
 Maintains grooming standards for all personnel
 </li>
 <li>
 Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
 </li>
 <li>
 Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.
 </li>
 <li>
 Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.
 
 
 </li>
 </ul>
 
 Commercial Responsibilities
 
 
 
 <ul>
 <li>
 Communicates effectively with guest, clients, business partners and staff.
 </li>
 <li>
 To be a good sales person to promote hotel&rsquo;s image and businesses.
 </li>
 <li>
 Participates community projects or activities in order to promoting the hotel&rsquo;s image and cooperation to improve community relationship.
 
 
 </li>
 </ul>
 
 Human Resources Responsibilities
 
 
 
 <ul>
 <li>
 Coaches and counsels all staff when applicable
 </li>
 <li>
 Evaluates objectively the performance of staff in his/her responsibilities.
 </li>
 <li>
 Provides training to all staff in his/her department regularly.
 </li>
 <li>
 Motivates staff to grow within the company.
 </li>
 <li>
 Develops him/herself to be better supervisor/manager at all times.
 
 
 </li>
 </ul>
 RELATIONSHIP
 
 
 <ul>
 <li>
 Reports to Unit Manager concerned.
 </li>
 <li>
 Directs and supervises activities of subordinates.
 </li>
 <li>
 Coordinates with all concerned personnel to ensure that all activities are accomplished.
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 JOB REQUIREMENT
 
 
 <ul>
 <li>
 Minimum education of Bachelor degree in Hotel Management or relevant degree.
 </li>
 <li>
 Fresh graduate is welcome. Minimum of 1 years in Reception or Guest Service experience will be a strong plus
 </li>
 <li>
 Have good English communication skills both in written and spoken
 </li>
 <li>
 Pleasant personality with good communication and interpersonal skills
 </li>
 </ul>
</div>

Front Desk Officer / Receptionist ( Arabic Speaker)

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 To be the main point of guest contact 24 hours.
 </li>
 <li>
 Monitor all night arrivals, ensuring all requests are carried out smoothly. Ensure all reservations are honoured or dealt with as quickly and smoothly as possible. Deal with VIP room inspections/arrivals/departures.
 </li>
 <li>
 Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
 </li>
 <li>
 Complete the night audit in line with the standards and procedures of the resort for night manager.
 </li>
 <li>
 Submit housekeeping and cleaning requests as required.
 </li>
 <li>
 Ensure all team member are up to date with current facts of the hotel products and services including room types, rates, relatives and facilities, food and beverage outlets, spa and health club.
 </li>
 <li>
 Attend training sessions as required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Luxury hospitality experience of 2-4 years in related field or Minimum of 2 years&rsquo; experience in the same role.
 </li>
 <li>
 An in-depth knowledge of the hotel, leisure, or service sector
 </li>
 <li>
 Excellent communication and leadership skills.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Familiarity with hotel management software.
 </li>
 <li>
 Have a genuine passion for people and the industry
 
 
 </li>
 </ul>
 Additional Information
 
 
 Relocate to remote area
</div>

Duty Manager

OVERSEAS TRAVEL.L.L.C

We are looking for a smart and reliable professional to manager front desk duties, provide direct assistance and support to the Executive Management and assist in administrative and operational tasks.Key Responsibilities:Manage reception tasks: welcoming visitors, handling calls and responding to social media/email inquiries.Executive assistant with secretarial duties and be available after office hours when requiredAdministrative &amp; Operational support: Document handling, supplier/client coordination and maintaining legal records. Operational supports such as visa processing, hotel/flight reservations and related coordinationRequirements:Strong communication &amp; multi tasking skillsProficiency in MS Office and social media platformsTrustworthy, organized and flexible with work hoursPrior experience in administration and/or the travel industry preferredJob Type: Full-timePay: AED3,000.00 - AED4,500.00 per month

Executive Assistant cum Receptionist

Omorfia Group

<div>
 
 
 Role Summary:
 
 
 
 We are seeking a dynamic, service-driven, and results-oriented
 
 Branch Manager
 
 to lead one our Abu Dhabi Branch. This role is responsible for ensuring exceptional customer service, managing staff performance, driving revenue growth, and upholding brand standards. The ideal candidate should have prior experience in managing premium salon/spa or retail outlets with a focus on team leadership and operational excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Operations Management:
 
 
 <ul>
 <li>
 Oversee daily branch operations across all service departments (Hair, Nails, Massage, Face, Body, Grooming, Front Desk, Housekeeping).
 </li>
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 Ensure adherence to SOPs, hygiene, safety, and brand standards.
 </li>
 <li>
 Monitor branch KPIs including customer retention, average bill value, and staff productivity.
 </li>
 </ul>
 
 
 2. Team Leadership &amp; Staff Management:
 
 
 <ul>
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 Supervise and motivate a diverse team of technicians and front desk staff.
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 Drive performance through regular feedback, training coordination, and discipline management in partnership with HR.
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 Ensure optimal manpower planning and staff scheduling for smooth operations.
 </li>
 </ul>
 
 
 3. Customer Experience:
 
 
 <ul>
 <li>
 Ensure consistent delivery of high-quality service that exceeds client expectations.
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 Handle client escalations with professionalism and provide quick resolutions.
 </li>
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 Monitor client feedback and take proactive action to improve services.
 </li>
 </ul>
 
 
 4. Sales &amp; Business Development:
 
 
 <ul>
 <li>
 Achieve monthly revenue targets for the branch and individual departments.
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 Implement branch-level promotions and upselling initiatives.
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 Monitor product and service sales performance and identify areas for improvement.
 </li>
 </ul>
 
 
 5. Inventory &amp; Asset Management:
 
 
 <ul>
 <li>
 Oversee product ordering, stock control, and consumption monitoring.
 </li>
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 Ensure accountability and care for branch assets and equipment.
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 </ul>
 
 
 6. Reporting &amp; Compliance:
 
 
 <ul>
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 Maintain accurate records of attendance, client data, petty cash, and daily sales reports.
 </li>
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 Ensure compliance with company policies, licensing regulations, and audit requirements.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 4&ndash;6 years of experience in branch or store management, preferably in the beauty, wellness, or retail sector.
 </li>
 <li>
 Strong leadership, communication, and interpersonal skills.
 </li>
 <li>
 Good command of English; knowledge of Arabic is a must.
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 <li>
 Proficient in MS Office and basic reporting tools.
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 <li>
 Customer-focused mindset with problem-solving skills.
 </li>
 <li>
 Ability to multitask in a fast-paced, service-driven environment.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary and performance-based incentives
 </li>
 <li>
 Career growth within the largest salon chain in the UAE
 </li>
 <li>
 A professional and empowering work environment
 </li>
 <li>
 Staff discounts on services and products
 </li>
 </ul>
</div>

Branch Manager (Arabic Speaker)

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