operations specialist

director of food & beverage Jobs in Cairo

director of food & beverage

operation administrator

operative - distribution center Jobs in Cairo

operative - distribution center

admin assistant - director of human resources Jobs in Cairo

admin assistant - director of human resources

director of operations

LAWAZEM | لوازم

<div>
 LAWAZEM is looking for a highly accomplished Operations Director to oversee and streamline all operational processes within the company. The Operations Director will be responsible for developing and implementing effective operational strategies, improving productivity, and enhancing overall efficiency across various departments. The ideal candidate will have extensive experience in operations management, strong leadership skills, and a proven ability to drive change and innovation.
 
 
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 This role is based in Saudi Arabia - Riyadh
 
 
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 Responsibilities:
 
 
 
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 Develop and execute operational strategies that align with the company's goals and objectives
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 Lead and manage daily operations across various departments including logistics, production, and customer service
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 Identify and implement process improvements to enhance operational efficiency and productivity
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 Monitor key performance indicators (KPIs) to ensure that operations are meeting or exceeding targets
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 Collaborate with cross-functional teams to align operational processes with sales, marketing, and supply chain objectives
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 Ensure compliance with industry regulations, safety standards, and company policies
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 Manage operational budgets effectively, optimizing resource allocation and minimizing costs
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 Foster a culture of continuous improvement, encouraging innovation and operational excellence among staff
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 Recruit, train, and develop the operations team to build a high-performing workforce
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 Prepare and present reports to executive management outlining operational performance and strategic initiatives
 
 
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 Requirements
 
 
 
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 Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred)
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 Minimum of 10 years of experience in operations management, with at least 5 years in a leadership role
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 Proven track record of successfully managing operations in a similar industry
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 Strong analytical and problem-solving skills
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 Excellent leadership and team management abilities
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 Exceptional communication and interpersonal skills
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 Proficient in operations management software and tools
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 Strong understanding of supply chain, logistics, and production processes
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 Ability to drive change and implement operational improvements
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 Results-oriented mindset with a focus on achieving business objectives
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 </ul>
</div>

Operations Director

TTEC

<div>
 Director of Sales Operations &ndash; Cairo, Egypt
 
 
 TTEC is currently seeking a Director of Sales Operations to join our delivery team in Cairo, Egypt. This is a new and strategically important role that will be responsible for scaling the outbound sales operation through performance, innovation, people and thought leadership. The successful candidate will be comfortable in building an executable strategic vision in partnership with our blue-chip client in a matrixed organization.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 The Director of Sales Operations and Growth Strategy owns the client relationship and sales operation in Cairo for multiple international accounts. You will lead and develop high-performing teams in diverse EMEA markets, driving a vibrant sales culture and top-and-bottom line performance as a P&amp;L owner, developing innovative solutions designed to grow revenue, while maintaining focus on long-term strategic objectives.
 
 
 You will provide business critical insights using analytics, ensuring a cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and bring new initiatives into reality. This role has a hyper focus on aligning the highest-level company priorities with effective day-to-day operations, and helps evolve early stage ideas into future-growth initiatives.
 
 
 As the sales lead, you will be responsible for ensuring that your leaders and their sales teams are supported in creating and executing strategic plans and in the completion of required management processes (i.e. channel management, goal setting, etc.). You will serve as a strategic thought and business partner to the clients, your team and the wider business engaging to develop data-driven plans to deliver scale and innovation.
 
 
 
 Your Responsibilities
 
 
 
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 Achieve 100+% contractual bonus goals, revenue generation, expenses, forecasting, and financials
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 Manage day-to-day operations and deliverables
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 Improve the key success metrics
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 Develop a strong operating model to ensure rigor behind the below accountabilities:
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 Revenue Forecasting accuracy
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 Revenue and margin goals
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 Client, customer, and Employee satisfaction scores
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 Indirect below operational model
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 Partner with the client on communication and changes and ensure that messaging reaches all employees.
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 Developing sales teams and leaders
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 Have a One TTEC mindset &ndash; bring all support teams together to ensure alignment implementation of the site strategy
 
 
 
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 The Skills You&rsquo;ll Need
 
 
 
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 An ability to lead and partner successfully with teams, management and client
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 An ability and a system to deliver multiple, complex, on&hyphen;going tasks and projects
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 A high level of integrity, judgment and follow through
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 A strong track-record in coaching, people, and leadership skills
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 An ability to execute and maintain best in class Sales methodology practices
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 Strong attention to detail
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 Data driven decision making skills
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 Strong analytical, verbal and written communications skills
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 Technology acumen and reporting
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 An ability to drive innovation to accelerate business growth
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 A solution orientated approach to problem solving
 
 
 
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 Qualifications
 
 
 
 Minimum Qualifications:
 
 
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 Strong experience in sales operations management ideally within a BPO call center
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 People management experience with proven record of success
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 Experience in building executive relationships with internal and external stakeholders
 
 
 
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 What We Offer
 
 
 
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 Competitive Salary
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 Variable incentive bonus plan
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 Global career mobility
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 Employee recognition programs
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 Professional development
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 State of the art technology which allows for seamless global connectivity
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 Rich wellness program and health incentives
 
 
 
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 TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don&rsquo;t take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
</div>

Director Sales Operations

Amazon

<div>
 
 Description
 
 
 
 The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
 
 
 Key job responsibilities
 
 
 This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.
 
 
 
 Roles And Responsibilities
 
 
 
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 Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives
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 Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
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 Train and direct sellers for execution and adherence of norms and practices
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 Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
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 Willing to work on weekends
 
 
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 </ul>
 
 Basic Qualifications
 
 
 
 &lt;1 years of experience, preferably Operations.
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 Excellent Communication Skills.
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 Demonstrated basic analytical ability, results-oriented environment with external customer interaction.
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 Highly proficient in Microsoft excel and Windows based applications.
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 Able to work on weekends (and shifts)
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 Should be fluent in English and Arabic (Verbal and written).
 
 
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 Preferred Qualifications
 
 
 
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 Skill to handle external sellers as stakeholders/customers with outstanding organizational and follow-up skill
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 Good analytical and problem solving skills with a capability of setting priorities and working under pressure
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 Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel
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 Experience in working with logistics and/or manufacturing industry is an advantage
 
 
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 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3053477
</div>

Central Operations Support Executive, AMET EF

<div>
 
 Description
 
 
 
 The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
 
 
 Key job responsibilities
 
 
 This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives
 </li>
 <li>
 Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
 </li>
 <li>
 Train and direct sellers for execution and adherence of norms and practices
 </li>
 <li>
 Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
 </li>
 <li>
 Willing to work on weekends
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 &lt;1 years of experience, preferably Operations.
 <li>
 Excellent Communication Skills.
 </li>
 <li>
 Demonstrated basic analytical ability, results-oriented environment with external customer interaction.
 </li>
 <li>
 Highly proficient in Microsoft excel and Windows based applications.
 </li>
 <li>
 Able to work on weekends (and shifts)
 </li>
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 Should be fluent in English and Arabic (Verbal and written).
 
 
 </li>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Skill to handle external sellers as stakeholders/customers with outstanding organizational and follow-up skill
 </li>
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 Good analytical and problem solving skills with a capability of setting priorities and working under pressure
 </li>
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 Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel
 </li>
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 Experience in working with logistics and/or manufacturing industry is an advantage
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A2812567
</div>

Central Operations Support Executive, EF MENA

TBO.COM

<div>
 
 
 Customer Service Representative, Location: Cairo, Egypt (Travel Industry)
 
 
 
 Spanish/Italian/French/Japanese Speakers preferably
 
 
 
 TBO - (www.tbo.com)
 
 
 
 
 
 
 TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.
 
 
 
 
 
 The TBO journey began in 2006 with a simple goal &ndash; to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK &amp; Europe, Africa, Middle East, India, and Asia Pacific.
 
 
 
 
 
 Today, TBO&rsquo;s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.
 
 
 
 
 
 TBO&rsquo;s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO&rsquo;s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.
 
 
 
 
 
 
 Why TBO:
 
 
 
 
 
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 You will influence &amp; contribute to &ldquo;Building World Largest Technology Led Travel Distribution Network&rdquo; for a $ 9 Trillion global travel business market.
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 We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
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 Physical Presence in 47 countries with business in 110 countries.
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 We are reputed for our-long lasting trusted relationships.
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 We stand by our eco system of suppliers and buyers to service the end customer
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 An open &amp; informal start-up environment which cares.
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 What TBO offers to a Life Traveler in You:
 
 
 
 
 
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 Enhance Your Leadership Acumen. Join the journey to create global scale and &lsquo;World Best&rsquo;.
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 Challenge Yourself to do something path breaking.
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 Be Empowered. The only thing to stop you will be your imagination.
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 Post pandemic: travel space is likely to see significant growth.
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 Witness and shape this space. It will be one exciting journey.
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 As a fastest growing B2B platform our priority is purpose-building scalable systems.
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 Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.
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 Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.
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 Top Sights During Your Role Stay (Key Expectations):
 
 
 
 
 
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 Assist partner on our product and services promptly via multiple channels (Phone, CRM, live chat, and email)
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 Manage and resolve issues and complaints with high quality resolution.
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 Document and classify customer interactions and issues accurately in the appropriate systems.
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 To ensure that performance metrics such as SLAs, FRT, CES, and Quality Score are consistently met.
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 Report on emerging and recurring issues promptly
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 Adhere to internal processes and policies when interacting with customers.
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 Maintain a positive, empathetic, and professional attitude in all customer interactions.
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 Triage case escalations and engage with our partner on phone and email.
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 Provide high quality resolution and service recovery.
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 Demonstrate ownership of issues and collaborate actively with various teams for timely resolution.
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 Document case details accurately and track issues promptly
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 Keep customers and stakeholders updated on case progress.
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 Build firm knowledge on product, processes, and policies.
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 Participate in VOC&rsquo;s and provide feedback on customer experience.
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 Share information and knowledge with team members through clear documentation and reports
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 Contribute actively to meetings and discussions to improve operation efficiency.
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 Do You Have What is Takes :(Must Haves)
 
 
 
 
 
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 Have at least 2 years of experience in hotel operations support
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 Resolve conflicts and manage negotiations with tact and diplomacy.
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 Manage time efficiently to deal with multiple type of tasks.
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 Resourceful and thrive on challenges.
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 Self-starter and comfortable with ambiguity
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 Work proactively with manager to meet targets and goals.
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 Able to work shifts that span weekends and public holidays.
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</div>

Executive - Operations (Travel Industry)

Converge

<div>
 
 
 The Client:
 
 
 
 Our client is a leading manufacturing company with a strong presence in Egypt. They are seeking an experienced Manufacturing Director to drive operational excellence, enhance production capabilities, and strengthen their market leadership.
 
 
 
 
 
 
 The Role:
 
 
 
 As the Manufacturing Director, you will be at the helm of the company&rsquo;s production operations, leading a dedicated team to ensure efficiency, quality, and safety across all manufacturing sites. This role is pivotal in shaping operational strategy, driving continuous improvement, and supporting the company&rsquo;s ambitious growth objectives. Key responsibilities include:
 
 
 
 
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 Develop and implement a comprehensive manufacturing strategy to optimize production, reduce costs, and improve overall operational efficiency.
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 Lead, mentor, and inspire manufacturing teams, fostering a culture of high performance, accountability, and continuous improvement.
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 Oversee production planning, quality control, supply chain coordination, and maintenance to ensure seamless operations.
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 Identify and implement process improvements, leveraging lean manufacturing, Six Sigma, and other operational excellence methodologies.
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 Monitor industry trends, technological advancements, and regulatory requirements to ensure compliance and maintain competitive advantage.
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 Collaborate with R&amp;D, commercial, and supply chain teams to align manufacturing operations with business objectives.
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 Prepare and present operational reports, KPIs, and forecasts to senior management.
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 Ensure adherence to safety, environmental, and quality standards across all facilities.
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 </ul>
 
 
 
 
 
 The Ideal Candidate:
 
 
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 Proven track record of at least 12+ years in large-scale manufacturing operations, with a minimum of 5 years in a senior leadership role.
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 Strong knowledge of lean manufacturing, process optimization, and operational excellence principles.
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 Exceptional leadership and team management skills, with experience building and developing high-performing teams.
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 Excellent communication, negotiation, and interpersonal skills.
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 Strategic thinker with the ability to translate operational insights into actionable plans.
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 Results-driven mindset with the ability to thrive in a fast-paced, high-pressure manufacturing environment.
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 Experience managing multi-site operations is highly desirable.
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 Specifically looking for candidates who do not require an Egypt work visa.
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 </ul>
 
 
</div>

Manufacturing Director

Alstom

<div>
 Req ID: 497888
 
 
 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide
 
 
 
 Purpose of the job
 
 
 
 The Executive Assistant to the EPC director is responsible for providing comprehensive support to the director and EPC tea. Managing Director agenda, office operations, and ensuring all appointments, meetings, information are met. Providing verbal and in writing translation services from Arabic to English and Vice Versa. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
 
 
 
 Responsibilities
 
 
 
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 Diary management &ndash; effectively organise EPC Director&rsquo;s diary, ensuring that day runs smoothly (to plan) and EPC Director is made aware of the schedule. Organisation of travel, accommodation (cost management of) appointments and meetings.
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 Mail (post and e-mail) &ndash; vet, delegate and reply if necessary, on EPC Director&rsquo;s behalf. Manage in entirety in his absence. Also highlight issues to EPC Director if necessary
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 Run brought forward system &ndash; chase up instructions given by the EPC Director and make sure actions are completed
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 Secretarial service &ndash; typing of letters, minute taking on technical or commercial subjects, and vetting of telephone calls. Quality rather than quantity service. Funnel anything that does not require personal contact from the EPC director to ensure that the EPC Director only focuses on what is required.
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 Manage the office &ndash; reception of visitors, room allocation, post, invoices, lunches etc
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 Customer liaison &ndash; build up relationships with the customers at all levels and become a reliable point of contact for them instead of them going direct to the EPC Director all the time.
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 Translation and interpreting all documents, meetings, &hellip;etc. from English/French to Arabic and vice versa.
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 Provide administrative assistance to EPC team as required
 
 
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 </ul>
 
 Required Skills
 
 
 
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 Ideally degree level or equivalent professional experience
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 RSA in shorthand and typing
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 Fluency in English Language
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 Verbal and inwriting Translation from Arabic to English and Vice Versa
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 Expert proficiency with Microsoft Office
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 Strong verbal and written communication skills.
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 Exceptional organizational skills and impeccable attention to detail.
 </li>
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 Make appropriate, informed decisions regarding priorities and available time.
 </li>
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 Ability to complete a high volume of tasks and projects with little or no guidance.
 </li>
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 Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
 </li>
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 High degree of professionalism in dealing with diverse groups of people, including senior executives, staff, Clients, and partners.
 </li>
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 Able to maintain a high level of integrity and discretion in handling confidential information
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 Minimum of 5 years&rsquo; experience providing a PA service to a senior executive
 
 
 Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow&rsquo;s mobility. That&rsquo;s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
 
 
 
 Equal opportunity statement:
 
 
 
 Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
 
 
 Job Type: Experienced
</div>

EPC Executive Assistant

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