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director of operations

Confidential

<div>
 
 Operations Director
 
 
 
 
 
 About the Role:
 
 
 We are looking for a results-driven and strategic Operations Director to lead the full spectrum of operational activities across a national network of fitness centers. This leadership role is key to ensuring high standards of service, operational efficiency, and profitability while driving continuous improvement and innovation across all functional areas.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations across multiple departments including fitness, personal training, group exercise, maintenance, housekeeping, and membership services.
 </li>
 <li>
 Set and monitor KPIs, ensuring consistent achievement of performance and financial targets.
 </li>
 <li>
 Lead the development and execution of operational plans, equipment management strategies, and cost control initiatives.
 </li>
 <li>
 Ensure implementation of quality standards, internal policies, and customer experience enhancements.
 </li>
 <li>
 Analyze club performance, identify underperforming areas, and execute turnaround strategies.
 </li>
 <li>
 Drive new service offerings and operational modules that improve efficiency and support growth.
 </li>
 <li>
 Collaborate with cross-functional teams and mentor operations leaders to ensure service consistency and staff development.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or a related field.
 </li>
 <li>
 Minimum of 8 years of relevant experience, including at least 4 years in a senior managerial role.
 </li>
 <li>
 Demonstrated success in managing large-scale, multi-site operations.
 </li>
 <li>
 Strong background in strategic planning, cost management, and operational leadership.
 </li>
 <li>
 Excellent leadership, communication, and analytical skills.
 </li>
 </ul>
 
 
 
 
 Key Skills:
 
 <ul>
 <li>
 Strategic Thinking
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Decision Making
 </li>
 <li>
 Coaching &amp; Mentoring
 </li>
 <li>
 Change Management
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Cost Consciousness
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Documentation &amp; Reporting
 </li>
 <li>
 Knowledge of Standards, Policies, and Procedures
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Communication
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Ownership
 </li>
 </ul>
</div>

Director of Operations

Abunayyan Holding

<div>
 
 
 Job Title:
 
 Operations Director
 
 
 
 Location:
 
 Riyadh
 
 
 
 Job Purpose
 
 
 
 The Operations Director will lead and optimize the company&rsquo;s industrial and pump operations, ensuring operational efficiency, profitability, and compliance with quality and safety standards. With strong expertise in pump operation businesses, the role will focus on driving productivity, enhancing supply chain performance, and aligning day-to-day operations with the company&rsquo;s strategic goals.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute operational strategies to maximize efficiency, reduce costs, and ensure high-quality outcomes across pump operations and related industrial activities.
 </li>
 <li>
 Oversee end-to-end operations including
 
 pump production, service operations, supply chain, logistics, and maintenance
 
 .
 </li>
 <li>
 Drive continuous improvement initiatives (
 
 Lean, Six Sigma, Kaizen
 
 ) to optimize pump assembly, testing, and field service performance.
 </li>
 <li>
 Ensure compliance with
 
 ISO, safety, and pump industry standards
 
 , alongside company policies.
 </li>
 <li>
 Manage budgets, cost controls, and operational forecasts, ensuring profitability in pump service and spare parts business.
 </li>
 <li>
 Collaborate with HR, Finance, R&amp;D, and Quality to align pump operations with corporate objectives.
 </li>
 <li>
 Build and mentor high-performing teams, fostering operational excellence and accountability.
 </li>
 <li>
 Lead automation, digital transformation, and modern pump operation technologies to enhance business competitiveness.
 </li>
 <li>
 Establish and maintain strong vendor and client relationships within the pump sector to support sustainable growth.
 </li>
 </ul>
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Industrial/Mechanical Engineering, Operations Management, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 
 15+ years of industrial operations
 
 experience, including
 
 extensive exposure in pump operations, maintenance, and service businesses
 
 , with at least
 
 7 years in leadership
 
 .
 </li>
 <li>
 Strong expertise in production processes, supply chain, and pump quality systems.
 </li>
 <li>
 Proficiency in Lean Manufacturing, Six Sigma, and continuous improvement.
 </li>
 <li>
 Excellent leadership, communication, and decision-making skills.
 </li>
 <li>
 Strong financial acumen and experience managing large budgets.
 </li>
 <li>
 ERP and operational data analysis proficiency.
 </li>
 <li>
 
 English &amp; Arabic is mandatory.
 
 </li>
 </ul>
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Strategic &amp; Operational Leadership
 </li>
 <li>
 Pump Industry Expertise
 </li>
 <li>
 Continuous Improvement &amp; Efficiency
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Change &amp; Transformation Leadership
 </li>
 <li>
 Problem Solving &amp; Decision Making
 </li>
 </ul>
</div>

Head of Operations

Qiddiya Investment Company

<div>Qiddiya is Saudi Arabia&rsquo;s flagship destination for entertainment, sports, and culture &mdash; a cornerstone of Vision 2030 located just outside Riyadh. Spanning over 360 km&sup2;, it will feature world-class attractions including a Formula 1-grade racetrack, theme parks, major sports venues, and performance spaces. More than a destination, Qiddiya is a catalyst for economic diversification, job creation, and a new way of life. With construction progressing rapidly, we&rsquo;re looking for driven professionals ready to help shape one of the world&rsquo;s most ambitious developments. Every role here has real impact &mdash; from planning and design to delivery and operations. If you're motivated by large-scale challenges and lasting legacy, there&rsquo;s a place for you at Qiddiya.
General Summary
The Director of Handover &amp; Operational Start-Up, working under the SDU Quality Team, is responsible for delivering quality assurance across project closeout, commissioning, and transition to operations. The role ensures operational readiness by implementing verification frameworks, coordinating with key stakeholders, and systematically monitoring initial operational performance. It includes reviewing and updating the QMS for new processes, enhancing the quality handover process, and ensuring compliance with stage gate deliverables and quality requirements. The Director fosters collaboration, mitigates quality risks, and ensures consistent application of best practices. The role also involves managing cross-functional coordination and providing insights to support strategic decision-making. 
Essential Duties and Responsibilities
&sect; Lead quality assurance efforts during Handover and Operational Start-Up phases.
&sect; Collaborate closely with Operations teams to ensure timely updates to the Quality Management System (QMS).
&sect; Develop and Assure implementation of a centralized Verification &amp; Validation (V&amp;V) framework.
&sect; Establish a second-layer assurance mechanism for independent verification.
&sect; Design and maintain dashboards for progressive tracking and readiness reporting.
&sect; Establish a second-layer assurance mechanism for all documentation, testing, and validation activities are complete and compliant.
&sect; Coordinate closely with Development, Assets Business Unit, and Operations teams to ensure seamless transitions.
&sect; Monitor and evaluate quality performance during the operational start-up phase.
&sect; Oversee integration with the Assurance and Audit team to initiate the assurance process ahead of asset handover.
&sect; Review and update the Quality Management System (QMS) in coordination with the Operations team to reflect new operational processes.
&sect; Review and enhance the quality handover process to ensure alignment with organizational standards and operational needs.
&sect; Assure the delivery of quality requirements and documentation for asset handover.
&sect; Ensure compliance with stage gate deliverables for both handover and operational start-up phases.
&sect; Capture and document lessons learned to support continuous improvement initiatives.
Requirements
Qualifications
BSc in Engineering, Quality management or similar degree (i.e. UK Level 6)
Certified ISO 9001 Quality Management System Lead Auditor
Over 15 years of leadership experience in the Construction Industry on mega or giga projects and Assets Operations</div>

Director Handover & Operational Start-Up (SDU4) - 20005156

Emdad By Elm

<div>
 
 
 Job Title
 
 
 
 Senior Director of Shared Services
 
 
 
 
 
 
 Department:
 
 Shared Services
 
 
 
 Section:
 
 Operations
 
 
 
 Reporting to:
 
 Vice-President of Operations
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Senior Director of Shared Services provides strategic oversight and coordination across the institution&rsquo;s infrastructure functions, including Finance, Human Resources, Procurement, and Facility Management. This pivotal role ensures these enabling services are responsive to the needs of the institution's core mission while maintaining the highest standards of compliance, accountability, and efficiency. As the backbone of the organization&rsquo;s operational ecosystem, this role enables cultural and public-facing departments to flourish through sound infrastructure and coordinated support. The Senior Director is responsible for strategic planning, cross-functional alignment, and service innovation across all shared service areas. This role requires a results-driven leader with extensive experience in organizational operations, exceptional financial and administrative skills, the ability to foster collaboration across departments and align administrative systems with the organization&rsquo;s strategic priorities and organizational values. With a focus on excellence, compliance, and continuous improvement, the Director plays a vital role in sustaining the institution&rsquo;s long-term stability and mission delivery, fostering a culture of transparency, excellence, and support.
 
 
 
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 
 
 
 Strategy and Planning
 
 
 <ul>
 <li>
 Lead strategic planning for all shared service areas, ensuring operational support aligns with institution&rsquo;s mission and strategic goals.
 </li>
 <li>
 Contribute to organization-wide initiatives, acting as a key operational advisor to VP Operations.
 </li>
 <li>
 Define annual work plans, targets, and KPIs for each unit under Shared Services.
 </li>
 <li>
 Develop and implement a comprehensive shared services strategy that supports the institution&rsquo;s mission and aligns with its long-term goals
 </li>
 </ul>
 
 
 
 
 
 Operational Oversight
 
 
 <ul>
 <li>
 Oversee HR operations including talent acquisition, development, retention, and compliance.
 </li>
 <li>
 Oversee building and facilities management, ensuring a secure, safe, and welcoming environment.
 </li>
 </ul>
 
 
 
 
 
 Risk Management
 
 
 <ul>
 <li>
 Implement and oversee risk management practices across departments.
 </li>
 </ul>
 
 
 
 
 
 Budget Management
 
 
 <ul>
 <li>
 Develop, manage, and monitor the Shared Services budget in collaboration with the Finance Department.
 </li>
 </ul>
 
 
 
 
 
 Policies, Processes, and Procedures
 
 
 <ul>
 <li>
 Monitor and enforce internal control frameworks and regulatory compliance.
 </li>
 <li>
 Establish metrics and key performance indicators (KPIs) for evaluating the performance of shared services against organizational objectives.
 </li>
 <li>
 Implement best practices and innovative solutions that streamline processes and improve service outcomes across the organization.
 </li>
 <li>
 Ensure compliance with all legal, regulatory, and ethical standards in service operations and provide oversight of contracts and policy review.
 </li>
 <li>
 Live by institution&rsquo;s values, ethical standards, and governance.
 </li>
 </ul>
 
 
 
 
 
 Functional Accountabilities
 
 
 <ul>
 <li>
 Support interdepartmental coordination to meet the evolving operational needs of the institution.
 </li>
 <li>
 Oversee the operational and financial performance of shared services functions, ensuring efficiency, effectiveness, and high- quality service delivery.
 </li>
 <li>
 Collaborate with senior leadership to identify opportunities for cross-departmental service enhancements that drive value.
 </li>
 <li>
 Act as the primary liaison between shared services and department heads, facilitating open communication and collaborative problem-solving.
 </li>
 <li>
 Manage complex projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
 </li>
 <li>
 Evaluate current service offerings and make data-informed recommendations for improvements, modifications, or expansions.
 </li>
 <li>
 Drive initiatives for organizational change by promoting a culture of service excellence and continuous improvement.
 </li>
 <li>
 Navigate and address conflicts and challenges within shared services and across departments promptly and effectively.
 </li>
 <li>
 Stay abreast of industry trends and innovations in shared services management and operations.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 <ul>
 <li>
 Represent shared services at board meetings and with key stakeholders to communicate progress, challenges, and strategic direction.
 </li>
 <li>
 Foster relationships with key external partners and vendors to enhance service delivery and support the institution&rsquo;s initiatives.
 </li>
 <li>
 Champion diversity, equity, and inclusion initiatives within shared services, ensuring equitable access to services for all stakeholders.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Manage and support team members in performing their tasks in line with established policies and procedures.
 </li>
 <li>
 Guide, mentor, and develop the Shared Services team to ensure continuous growth and achievement of functional objectives.
 </li>
 <li>
 Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations.
 </li>
 <li>
 Delegate authority appropriately to empower team members and encourage accountability.
 </li>
 <li>
 Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivation.
 </li>
 <li>
 Foster a high-performance, inclusive, and collaborative work culture aligned with the institution&rsquo;s values.
 </li>
 <li>
 Promote innovation and contribute to a positive, inspiring, and diverse workplace.
 </li>
 <li>
 Maintain high personal standards and ensure excellence across the section.
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications and Requirements
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 Minimum 9 years of operational management experience, including leadership of multidisciplinary teams.
 </li>
 <li>
 Experience in a large, complex institution, museum or nonprofit experience is a plus.
 </li>
 <li>
 Familiarity with public sector procurement and regulatory frameworks in KSA or comparable context.
 </li>
 <li>
 Familiarity with best practices in human resources, finance, IT infrastructure, and facility management within the non-profit sector is essential.
 </li>
 <li>
 A minimum of 7 years of progressive experience in shared services, preferably within a non-profit or cultural institution.
 </li>
 <li>
 Proven track record in strategic planning and operational execution, with a focus on enhancing service delivery and efficiency.
 </li>
 <li>
 Extensive experience in financial management, budgeting, and resource allocation, substantiated by a strong analytical mindset.
 </li>
 <li>
 Strong knowledge of best practices in shared services across functions such as human resources, finance, IT Infrastructure, and facilities management.
 </li>
 <li>
 Experience with change management practices and the ability to navigate organizational dynamics.
 </li>
 <li>
 Familiarity with museum operations, curatorial practices, and educational programming is highly desirable.
 </li>
 <li>
 Proficiency in relevant technologies and software that support shared services operations.
 </li>
 <li>
 Proven ability to create and sustain high-performance teams that align with organizational goals.
 </li>
 <li>
 Highly developed financial literacy, including advanced budgeting and financial analysis skills.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Required: Bachelor&rsquo;s degree in business administration, Finance, Law, or related field.
 </li>
 <li>
 Preferred: International qualification in Management, or further training in cultural/non-profit administration.
 </li>
 </ul>
 
 
 
 
 
 Personal capabilities and qualifications
 
 
 <ul>
 <li>
 Detail-oriented
 </li>
 <li>
 High integrity and ethical judgement
 </li>
 <li>
 Proactive, systematic, and collaborative
 </li>
 <li>
 Exceptional strategic thinking and problem-solving skills, with the ability to translate complex concepts into actionable plans.
 </li>
 <li>
 Strong leadership capabilities, characterized by the ability to motivate and inspire diverse teams towards common goals.
 </li>
 <li>
 Excellent interpersonal skills, facilitating effective communication with stakeholders at all organizational levels.
 </li>
 <li>
 Proficient in using various project management methodologies and tools to ensure timely project delivery.
 </li>
 <li>
 Strong negotiation and conflict resolution skills, enabling effective management of diverse stakeholder needs.
 </li>
 <li>
 Thoughtful data analysis capabilities with a focus on deriving insights for informed decision-making.
 </li>
 <li>
 Competence in technology solutions that facilitate shared services operations, including enterprise resource planning (ERP) systems.
 </li>
 <li>
 Adaptability to work in a complex and dynamic environment while managing competing priorities and deadlines.
 </li>
 <li>
 Regarded as a trusted advisor and influencer with the ability to engage and align diverse teams with institutional objectives.
 </li>
 <li>
 Commitment to fostering a culture of accountability, transparency, and ethical conduct within the organization.
 </li>
 <li>
 Skilled in the implementation of change management strategies and practices to facilitate successful transitions.
 </li>
 <li>
 A passion for the mission of museums and commitment to enhancing community engagement through shared services.
 </li>
 <li>
 Critical thinking capabilities, enabling proactive identification of risks and the development of mitigation strategies.
 </li>
 <li>
 Outstanding organizational skills, with attention to detail and a focus on delivering high-quality results.
 </li>
 <li>
 Exceptional project management skills, with a demonstrated ability to lead complex, cross-functional initiatives successfully.
 </li>
 <li>
 Capacity to foster a culture of collaboration and continuous improvement among diverse teams.
 </li>
 <li>
 Excellent communication and presentation skills, capable of effectively engaging a wide range of stakeholders, including board members and donors.
 </li>
 <li>
 Commitment to diversity, equity, and inclusion principles in service delivery and team management.
 </li>
 <li>
 Ability to leverage data analytics for decision-making and continuous service optimization.
 </li>
 <li>
 Strong negotiation skills and experience in vendor management and external partnerships.
 </li>
 <li>
 Capacity to travel as required for stakeholder engagement and professional development.
 </li>
 </ul>
 
 
 
</div>

Shared Services Senior Director

Silsal Catering

&#1605;&#1583;&#1610;&#1585; &#1578;&#1588;&#1594;&#1610;&#1604; &ndash; Catering Operations Manager&#1605;&#1603;&#1575;&#1606; &#1575;&#1604;&#1593;&#1605;&#1604;:&#1575;&#1604;&#1585;&#1610;&#1575;&#1590; &ndash; &#1575;&#1604;&#1605;&#1605;&#1604;&#1603;&#1577; &#1575;&#1604;&#1593;&#1585;&#1576;&#1610;&#1577; &#1575;&#1604;&#1587;&#1593;&#1608;&#1583;&#1610;&#1577;&#1575;&#1604;&#1605;&#1607;&#1575;&#1605; &#1608;&#1575;&#1604;&#1605;&#1587;&#1572;&#1608;&#1604;&#1610;&#1575;&#1578;:<ul><li>&#1575;&#1604;&#1573;&#1588;&#1585;&#1575;&#1601; &#1575;&#1604;&#1603;&#1575;&#1605;&#1604; &#1593;&#1604;&#1609; &#1575;&#1604;&#1593;&#1605;&#1604;&#1610;&#1575;&#1578; &#1575;&#1604;&#1578;&#1588;&#1594;&#1610;&#1604;&#1610;&#1577; &#1575;&#1604;&#1610;&#1608;&#1605;&#1610;&#1577; &#1601;&#1610; &#1605;&#1588;&#1575;&#1585;&#1610;&#1593; &#1608;&#1582;&#1583;&#1605;&#1575;&#1578; &#1575;&#1604;&#1573;&#1593;&#1575;&#1588;&#1577;.</li><li>&#1605;&#1578;&#1575;&#1576;&#1593;&#1577; &#1580;&#1608;&#1583;&#1577; 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&#1593;&#1606; &#1587;&#1610;&#1585; &#1575;&#1604;&#1593;&#1605;&#1604;.</li></ul>&#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:<ul><li>&#1582;&#1576;&#1585;&#1577; &#1604;&#1575; &#1578;&#1602;&#1604; &#1593;&#1606; 5 &#1587;&#1606;&#1608;&#1575;&#1578; &#1601;&#1610; &#1605;&#1580;&#1575;&#1604; &#1573;&#1583;&#1575;&#1585;&#1577; &#1608;&#1578;&#1588;&#1594;&#1610;&#1604; &#1582;&#1583;&#1605;&#1575;&#1578; &#1575;&#1604;&#1573;&#1593;&#1575;&#1588;&#1577; &#1571;&#1608; &#1575;&#1604;&#1590;&#1610;&#1575;&#1601;&#1577; &#1571;&#1608; &#1575;&#1604;&#1605;&#1591;&#1575;&#1593;&#1605; &#1575;&#1604;&#1603;&#1576;&#1585;&#1609;.</li><li>&#1605;&#1607;&#1575;&#1585;&#1575;&#1578; &#1602;&#1610;&#1575;&#1583;&#1610;&#1577; &#1593;&#1575;&#1604;&#1610;&#1577; &#1608;&#1602;&#1583;&#1585;&#1577; &#1593;&#1604;&#1609; &#1573;&#1583;&#1575;&#1585;&#1577; &#1601;&#1585;&#1602; &#1593;&#1605;&#1604; &#1605;&#1578;&#1593;&#1583;&#1583;&#1577;.</li><li>&#1605;&#1593;&#1585;&#1601;&#1577; &#1580;&#1610;&#1583;&#1577; &#1576;&#1605;&#1593;&#1575;&#1610;&#1610;&#1585; &#1575;&#1604;&#1587;&#1604;&#1575;&#1605;&#1577; &#1575;&#1604;&#1594;&#1584;&#1575;&#1574;&#1610;&#1577; (HACCP / ISO 22000).</li><li>&#1573;&#1580;&#1575;&#1583;&#1577; &#1575;&#1604;&#1604;&#1594;&#1577; &#1575;&#1604;&#1573;&#1606;&#1580;&#1604;&#1610;&#1586;&#1610;&#1577; &#1578;&#1581;&#1583;&#1579;&#1611;&#1575; &#1608;&#1603;&#1578;&#1575;&#1576;&#1577; (&#1605;&#1610;&#1586;&#1577; &#1573;&#1590;&#1575;&#1601;&#1610;&#1577;).</li><li>&#1605;&#1607;&#1575;&#1585;&#1575;&#1578; &#1602;&#1608;&#1610;&#1577; &#1601;&#1610; &#1575;&#1604;&#1578;&#1582;&#1591;&#1610;&#1591; &#1608;&#1575;&#1604;&#1578;&#1606;&#1592;&#1610;&#1605; &#1608;&#1575;&#1578;&#1582;&#1575;&#1584; &#1575;&#1604;&#1602;&#1585;&#1575;&#1585;.</li></ul>&#1575;&#1604;&#1605;&#1586;&#1575;&#1610;&#1575;:<ul><li>&#1585;&#1575;&#1578;&#1576; &#1605;&#1580;&#1586;&#1610; + &#1576;&#1583;&#1604;&#1575;&#1578;.</li><li>&#1576;&#1610;&#1574;&#1577; 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مدير تشغيل

Confidential Government

<div>
 
 
 Job Summary
 
 
 
 
 
 
 The
 
 Head of Information Technology Operations
 
 will oversee the routine IT Operation and Support within our offices, warehouses, and retail store, ensuring that all IT systems and infrastructure run efficiently and effectively without any business impact. This role involves managing IT Helpdesk, field support staff, coordinating with vendors and other departments, implementing new technology solutions, and ensuring the security and integrity of our IT systems. The ideal candidate will possess strong technical knowledge, IT Service Management Experience, Team Management.
 
 
 
 
 
 
 
 
 
 Key Duties &amp; Responsibilities:
 
 
 
 
 
 
 
 IT Operation Management
 
 
 
 Define and Deliver high-quality IT services to meet the needs of the organization.Oversee the IT service desk operations, ensuring timely and effective resolution of IT support requests.
 
 
 Implement and manage IT service management (ITSM) processes based on industry best practices, such as ITIL.
 
 
 Develop and implement procedures for troubleshooting, maintenance, and support.
 
 
 Ensure High-level of customer service and user satisfaction.
 
 
 
 
 
 
 Technical Support:
 
 
 
 Provide 1st and 2nd level support for IT-related issues, ensuring timely resolution to minimize user disruption.
 
 
 Escalate issues to vendors/supplier to seek solution.
 
 
 Oversee the support and operation of all IT infrastructure including servers, networks, POS systems, Security Systems and other hardware/software used within the store.
 
 
 Manage the installation, configuration of new hardware and software.
 
 
 
 
 
 
 Team Leadership
 
 :
 
 
 Lead and manage the IT support team, providing guidance, training, and performance evaluations.
 
 
 Foster a positive and productive work environment, encouraging teamwork and professional growth.
 
 
 
 
 
 
 Budget Management:
 
 
 
 Develop and manage the IT support budget, ensuring cost-effective use of resources.
 
 
 Monitor and control expenses to stay within budget guidelines.
 
 
 
 
 
 
 Collaboration and Communication:
 
 
 
 Work closely with other departments to understand their IT needs and provide appropriate solutions.
 
 
 Communicate effectively with users to provide updates on IT Tickets and manage Escalations.
 
 
 Collaborated effectively with partners and vendors to get efficient IT support and manage vendor performance.
 
 
 
 
 
 
 
 
 
 
 
 
 Qualifications/Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Telecommunications, or any equivalent field from an accredited educational institute.
 </li>
 <li>
 Minimum Work Experience 6+ Years experience in IT support field,
 </li>
 <li>
 Certifications: CCNA, MCSE, ITIL, any other IT related certifications
 </li>
 <li>
 Expertise in Networking and POS systems.
 </li>
 <li>
 Communication: Professional- English and Conversational-Arabic is preferable.
 </li>
 </ul>
</div>

Head of Information Technology Operations

LEO MEA (Middle East & Africa)

<div>
 
 Company Description
 
 
 
 We help grow many of the world's most iconic brands at Leo Burnett. We help grow even more of the world's most talented people. You'll find at Leo Burnett an agency built on ideas and dependent upon the people behind them. A culture that doesn't just respect creativity but cherishes it. And a community where the path you choose is your own, the places you can go limitless.
 
 
 Today, Leo Burnett is one of the most awarded creative networks in the world. We believe creativity has the power to transform human behavior, and we use ours to help our clients' brands discover their "human purpose" and play meaningful, active roles in people's lives.
 
 
 
 Responsibilities
 
 
 
 
 Administrative Support:
 
 
 
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 Provide administrative assistance to various departments, including data entry, document preparation, and filing.
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 Coordinate meetings, conferences, and appointments as required.
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 Assist in managing office supplies and inventory.
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 Collaborate with the Talent Team to assist in seating arrangements for employees.
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 Coordinate with messengers/Runners to deliver clients, Vendors and governmnetal stuff (Invoices/Documents) as required.
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 Follow up on various talent-related matters, ensuring tasks are completed in a timely manner.
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 Coordinate with finance team to manage all invoices and expenses POs.
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 Coordinate office related stuff with office Boys as required.
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 Issuing all Expenses Pos and register invoices
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 Drafting Manual Invoices
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 Creating new Expenses Vendor and clients in the New System
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 Tracking &amp; reporting office attendance &amp; rotation plans
 
 
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 Travel Arrangements
 
 
 
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 Arrange travel for employees, including flights, accommodation, transportation, and visa processing when needed.
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 Prepare travel itineraries and ensure all travel-related documents are in order.
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 Monitor and reconcile travel expenses and ensure compliance with company policies.
 
 
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 Communication
 
 
 
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 Effectively communicate with clients, employees, and visitors to address inquiries and provide information.
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 Handle and distribute incoming and outgoing mail and packages.
 
 
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 Calendar Management
 
 
 
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 Assist in managing calendars for management.
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 Schedule appointments and meetings, ensuring efficient use of their time.
 
 
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 Qualifications
 
 
 
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 Experience in the same field is preferable.
 
 
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 Additional Information
 
 
 
 R-2408P-2700
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Executive - Operations

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