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director of quality

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25200216
 
 
 
 Job Category
 
 Procurement, Purchasing, and Quality Assurance
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company&rsquo;s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Quality Assurance Goals
 
 
 
 <ul>
 <li>
 Coaches managers on adopting the Total Quality Management leadership style.
 </li>
 <li>
 Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
 </li>
 <li>
 Directs property quality efforts to address critical customer requirements.
 </li>
 <li>
 Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
 
 
 </li>
 </ul>
 
 Leading Quality Assurance Team
 
 
 
 <ul>
 <li>
 Trains team members and managers on problem solving, process improvement and strategic planning techniques
 </li>
 <li>
 Develops systems to enable employees to understand guest satisfaction results.
 </li>
 <li>
 Communicates a clear and consistent message regarding departmental goals to produce desired results.
 </li>
 <li>
 Coaches managers on adopting the Total Quality Management leadership style.
 </li>
 <li>
 Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.
 </li>
 <li>
 Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.
 
 
 </li>
 </ul>
 
 Managing Quality Tools
 
 
 
 <ul>
 <li>
 Ensures that management practices at all levels are aligned with quality tools.
 </li>
 <li>
 Uses data collection methods to compile, display, track, and analyze defect trends.
 </li>
 <li>
 Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.
 </li>
 <li>
 Analyzes issues and identifies trends.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Creates an atmosphere in all properties that meets or exceeds guest expectations.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Ensures that regular, ongoing communication is happening in quality assurance.
 </li>
 <li>
 Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
 </li>
 <li>
 Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
 </li>
 <li>
 Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
 </li>
 <li>
 Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Quality

COA Holding Company

<div>
 Job Title: Director &ndash; Quality Assurance (Healthcare)
 
 
 
 Department
 
 
 
 Quality and Compliance
 
 
 
 Industry
 
 
 
 Healthcare / Hospitals / Health Systems / Specialty Care Centers
 
 
 Location:
 
 
 Hyde park - Sheraton
 
 
 
 Experience
 
 
 
 15+ years in healthcare quality, compliance, or auditing roles
 
 
 
 Job Summary
 
 
 
 The
 
 Director &ndash; Quality Assurance
 
 is responsible for developing, implementing, and leading a comprehensive quality assurance and audit framework across all departments . The role ensures compliance with regulatory, clinical, and operational standards while driving continuous quality improvement, patient safety, and organizational excellence.
 
 
 
 Key Responsibilities
 
 
 
 Quality Governance &amp; Strategy
 
 
 <ul>
 <li>
 Develop and lead the organization-wide Quality Assurance and Audit strategy
 </li>
 <li>
 Establish quality standards, policies, SOPs, and performance indicators across all departments
 </li>
 <li>
 Ensure alignment with patient safety goals, clinical excellence, and regulatory requirements
 
 
 </li>
 </ul>
 Internal Audits &amp; Compliance
 
 
 <ul>
 <li>
 Plan, conduct, and oversee internal quality audits across clinical, nursing, diagnostics, administration, HR, finance, facilities, IT, and support services
 </li>
 <li>
 Identify gaps, risks, and non-conformities and recommend corrective and preventive actions (CAPA)
 
 
 </li>
 </ul>
 Clinical &amp; Non-Clinical Quality Oversight
 
 
 <ul>
 <li>
 Monitor clinical quality indicators, patient safety metrics, infection control, and outcomes
 </li>
 <li>
 Review adherence to clinical protocols, patient care pathways, and documentation standards
 </li>
 <li>
 Oversee quality in non-clinical functions including procurement, supply chain, billing, medical records, and housekeeping
 
 
 </li>
 </ul>
 Continuous Quality Improvement (CQI)
 
 
 <ul>
 <li>
 Lead quality improvement initiatives using methodologies such as Lean, Six Sigma, PDSA, or Root Cause Analysis
 </li>
 <li>
 Drive a culture of continuous improvement and accountability across departments
 </li>
 <li>
 Facilitate quality review meetings, audits, and management reviews
 </li>
 <li>
 Ensure timely closure of audit findings and sustained compliance
 
 
 </li>
 </ul>
 Training &amp; Awareness
 
 
 <ul>
 <li>
 Design and deliver quality, compliance, and audit-related training programs for staff
 </li>
 <li>
 Build quality awareness and ownership among clinical and non-clinical teams
 
 
 </li>
 </ul>
 Reporting &amp; Leadership Advisory
 
 
 <ul>
 <li>
 Prepare and present quality dashboards, audit reports, and risk assessments to senior leadership and the Board
 </li>
 <li>
 Advise leadership on quality risks, improvement priorities, and regulatory changes
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Healthcare Management, Quality Management, Nursing, Medicine, or related field
 </li>
 <li>
 Extensive experience in healthcare quality assurance, auditing, or compliance
 </li>
 <li>
 Proven experience auditing multiple departments within a healthcare organization
 </li>
 <li>
 Excellent analytical, documentation, and reporting skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Senior leadership role with enterprise-wide impact
 </li>
 <li>
 Competitive compensation and benefits
 </li>
 <li>
 Supportive, mission-driven healthcare environment
 
 
 </li>
 </ul>
 Interested Candidates can apply on : monica.wassim@coaholding.com
</div>

Quality Assurance Director

Mandarin Oriental

<div>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental Shepheard, Cairo is a soon-to-open luxury hotel located on the banks of the Nile in Downtown Cairo. Following a meticulous restoration of the historic Shepheard Hotel, the property will feature 188 rooms and 88 suites, many with stunning city and river views. Opening in 2027, guests will enjoy five restaurants and bars, a rooftop venue, a club lounge, and extensive event spaces including a rooftop ballroom. The hotel will also offer a signature Mandarin Oriental Spa, indoor and rooftop pools, a fitness centre, and a kid&rsquo;s club. As the brand&rsquo;s first hotel in Egypt, it promises a refined blend of heritage, luxury, and world-class service in the heart of the capital.
 
 
 
 About The Job
 
 
 
 We are looking for a forward-thinking Director of Engineering, with an initial role of supporting the developer with the renovation of this historical property and later being is responsible for overseeing the maintenance, repair, and operation of the property&rsquo;s physical infrastructure and technical systems. This role ensures all facilities operate safely, efficiently, and in compliance with brand standards and legal regulations.
 
 
 As Director of Engineering, you will be responsible
 
 for the following duties:
 
 
 
 <li>
 During the development phase:
 </li>
 <ul>
 <li>
 Assist in reviewing MEP, Fire Lie Safety and Security system to ensure alignment with MOHG Product Standards &amp; Guidelines.
 </li>
 <li>
 Collaborate with internal stakeholders, owner, and consultants to deliver efficient, maintainable and locally appropriate MEP installations.
 </li>
 <li>
 Lead site reviews to assess construction quality and maintainability of the MEP installations
 </li>
 <li>
 Monitor project progress and escalate unresolved or non-compliance conditions to MOHG Technical Services.
 </li>
 <li>
 Lead and manage the engineering team, ensuring effective scheduling, training, and performance evaluation.
 </li>
 <li>
 Develop and implement preventive and corrective maintenance plans for all mechanical, electrical, HVAC, plumbing, and building systems.
 </li>
 <li>
 Ensure compliance with health, safety, and environmental regulations, including regular inspections and audits.
 </li>
 <li>
 Coordinate with contractors and suppliers for outsourced maintenance, repairs, and renovation projects.
 </li>
 <li>
 Monitor energy consumption and support sustainability initiatives to optimize efficiency and reduce costs.
 </li>
 <li>
 Manage the engineering budget, controlling costs while maintaining service quality.
 </li>
 <li>
 Respond promptly to maintenance emergencies, minimizing downtime and guest inconvenience.
 </li>
 <li>
 Maintain accurate records of maintenance activities, equipment logs, and compliance documentation.
 </li>
 <li>
 Collaborate with other departments to support refurbishments, new installations, and technical upgrades.
 </li>
 <li>
 Ensure the safety and functionality of all technical systems to provide a secure and comfortable environment for guests and colleagues.
 
 
 </li>
 </ul>
 
 As Director Of Engineering We Expect From You
 
 
 
 <ul>
 <li>
 As a preference Egyptian national with GCC experience with international hotel operator.
 </li>
 <li>
 A minimum of 10 years as Director of Engineering with pre-opening experience.
 </li>
 <li>
 Strong technical knowledge of HVAC, electrical, plumbing, and building maintenance systems.
 </li>
 <li>
 Excellent leadership and team management skills.
 </li>
 <li>
 Sound understanding of safety, environmental, and building regulations.
 </li>
 <li>
 Effective problem-solving and organizational abilities.
 </li>
 <li>
 Experience managing budgets and supplier relationships.
 </li>
 <li>
 Strong communication skills and ability to work cross-functionally.
 </li>
 <li>
 Flexibility to handle emergencies and work varied shifts.
 </li>
 <li>
 Fluency in Arabic and English; other languages are advantageous.
 </li>
 <li>
 Degree or technical certification in Engineering, Facilities Management, or a related field.
 
 
 </li>
 </ul>
 
 Our Commitment To You
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 
 
 </li>
 </ul>
 We&rsquo;re Fans. Are you?
</div>

Director of Engineering

Chain Reaction

<div>
 
 Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.
 
 
 
 Chain Reaction is looking for an Art Director to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.
 
 
 
 
 Requirements
 
 
 
 
 The Art Director is responsible for the conception, design, and execution of digital visuals to be used in online advertising, social media content creation, digital marketing, and even print advertising.
 
 
 You must have experience in the advertising field where you demonstrated your role in helping brands create buzz around their message, product, and brand through creative advertising campaigns/work.
 
 
 With a strong hands-on design experience, you demonstrate a rigorous understanding of how to orchestrate the assets of visual expression. You will put your obsession for detail and pixel-perfect execution to the test and deliver stunning creative concepts that meet clients' briefs and expectations.
 
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Leading conceptual brainstorming and visual explorations
 </li>
 <li>
 Inspire and supervise creative designers to deliver pioneering ideas for digital/print
 </li>
 <li>
 Take work from concept to final execution within deadlines
 </li>
 <li>
 Determine how best to represent a concept visually
 </li>
 <li>
 Determine which photographs, art, or other design elements to us
 </li>
 <li>
 Produce sketches, storyboards roughs to visualize ideas
 </li>
 <li>
 Taking ownership of the visual elements of creative work for new business pitches
 </li>
 <li>
 Create, review, and approve designs, artwork, photography, and graphics developed by other staff members
 
 </li>
 </ul>
 
 
 Skills required:
 
 
 <ul>
 <li>
 Proven 5-7 years of experience in the graphic design field.
 </li>
 <li>
 Proven 2 years of experience as an Art Director in an agency
 </li>
 <li>
 Strong leadership skills.
 </li>
 <li>
 Expert in Adobe Creative Suite, specifically InDesign, Adobe After Effects, and Illustrator
 </li>
 <li>
 Strong knowledge of typography, image manipulation, illustration, and animation
 </li>
 <li>
 A broad understanding of marketing design and layout will also be expected
 </li>
 <li>
 The resilience to perform under pressure and deliver high-quality work to tight deadlines.
 </li>
 <li>
 A good awareness of digital media and evolving online platforms
 </li>
 <li>
 An innovative approach to the media and the ways in which advertising is carried
 </li>
 <li>
 Knowledge in UI/UX and the creation of websites and mobile applications is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.
 
</div>

Art Director - EG

Confidential

<div>
 
 
 Job Summary
 
 
 
 The Area Sales Manager plays a critical role in driving sales excellence across assigned clubs by enhancing sales performance, lead management, and customer journey consistency. This role partners closely with Area Business Managers (ABMs) and Club Managers to monitor results, coach sales teams, and ensure the full implementation of sales standards and national campaigns&mdash;ultimately driving sustained revenue growth and member acquisition.
 
 
 
 
 
 
 Key Functional Responsibilities
 
 
 <ul>
 <li>
 Monitor and analyze sales KPIs across clubs, including leads, conversions, acquisitions, retention, and churn.
 </li>
 <li>
 Conduct regular club visits to audit sales execution, lead management practices, and promotional activities.
 </li>
 <li>
 Analyze sales data and trends to identify gaps, improvement opportunities, and corrective actions.
 </li>
 <li>
 Ensure consistent implementation of company sales processes, standards, and member experience guidelines across all clubs.
 </li>
 <li>
 Support ABMs in designing and executing monthly sales action plans aligned with area targets.
 </li>
 <li>
 Train, mentor, and coach Club Managers, Front Desk teams, and Membership Consultants to enhance sales capability and customer engagement.
 </li>
 <li>
 Identify low-performing clubs or individuals and implement targeted improvement and follow-up plans in coordination with ABMs.
 </li>
 <li>
 Conduct quality checks and structured coaching sessions to strengthen selling behaviors and service delivery.
 </li>
 <li>
 Support onboarding, performance management, and development of new joiners within club sales teams.
 </li>
 <li>
 Collaborate closely with ABMs and Club Managers to align priorities, track progress, and implement corrective measures.
 </li>
 <li>
 Coordinate with the National Sales Manager on campaign execution, sales tools, and standards.
 </li>
 <li>
 Prepare and share performance reports with ABMs and the Regional Director, highlighting challenges, insights, and recommendations.
 </li>
 <li>
 Maintain accurate documentation of sales audits, coaching sessions, and improvement initiatives.
 </li>
 <li>
 Ensure all sales activities comply with company policies, brand standards, and member experience requirements.
 </li>
 <li>
 Perform additional duties as assigned by the Regional Director, including targeted interventions for clubs requiring sales coaching or corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Key Managerial Responsibilities
 
 
 <ul>
 <li>
 Cascade functional sales strategies into clear departmental business plans, ensuring vertical and horizontal alignment.
 </li>
 <li>
 Lead and manage the achievement of objectives by setting individual targets, monitoring performance, and motivating teams.
 </li>
 <li>
 Develop and manage departmental budgets, ensuring financial performance aligns with approved plans.
 </li>
 <li>
 Implement and monitor departmental policies, procedures, and controls to ensure compliance and service excellence.
 </li>
 <li>
 Identify and drive continuous improvement initiatives focused on productivity, sustainability, and cost optimization.
 </li>
 <li>
 Ensure timely, accurate preparation of departmental reports in line with company policies and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Job Competencies
 
 
 
 
 Behavioural Competencies (Advanced Level):
 
 
 <ul>
 <li>
 Business Acumen
 </li>
 <li>
 Driving &amp; Leading Change
 </li>
 <li>
 Developing &amp; Empowering People
 </li>
 <li>
 Strategic Thinking
 </li>
 <li>
 Creativity &amp; Innovation
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 CRM Systems &ndash; Advanced
 </li>
 <li>
 Sales Forecasting &ndash; Expert
 </li>
 <li>
 Data Analysis &ndash; Advanced
 </li>
 <li>
 Market Research &ndash; Advanced
 </li>
 <li>
 Customer Engagement &ndash; Advanced
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 
 Experience:
 
 </li>
 <li>
 Minimum 2 years in a related role.
 </li>
 <li>
 At least 2 years in sales management, preferably within the health and fitness industry.
 </li>
 <li>
 Proven track record of achieving sales targets and driving revenue growth.
 </li>
 <li>
 Strong analytical, coaching, and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 This is a high-impact leadership role offering the opportunity to shape sales performance, develop teams, and directly influence business growth across multiple locations.
 
 
 
 
 
 #AreaSalesManager #SalesLeadership #SalesManagement #BusinessGrowth #RevenueGrowth #LeadershipOpportunity
 
 
 #HealthAndFitness #FitnessIndustry #MultiSiteManagement #RetailSales #CustomerExperience #MemberAcquisition
 
 
 #CRM #SalesStrategy #SalesCoaching #DataDrivenSales #SalesPerformance #TeamDevelopment
 
 
 #NowHiring #HiringNow #CareerOpportunity #ManagementJobs #SalesJobs
 
 
 
</div>

Area Sales Manager – Sports Division

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Art Director, Arabic Speaking, Advisors Creative Desk
 
 
 Our Purpose
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 Title and Summary
 
 
 Art Director, Arabic Speaking, Advisors Creative Desk
 
 
 Overview
 
 
 The Services team is a key differentiator for Mastercard, providing the  cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.
 
 
 The Advisors Creative Desk (&ldquo;ACD&rdquo;) sits within Services organization and is responsible for ideating &amp; creating engaging, forward-thinking and creative marketing solutions for Mastercard clients, delivering the complete suite of services a full-service agency can offer.
 
 
 Role
 
 
 The Arabic-Speaking Art Director will be part of the growing creative team, working across the EEMEA region (Eastern Europe, Middle East &amp; Africa). The role will focus on bringing powerful ideas to life through design, brand storytelling, and visual craft.
 
 
 This position collaborates closely with creative team, project managers, and Mastercard Services team to deliver high-quality creative work that aligns with Mastercard&rsquo;s global standards while resonating locally with  Arabic-speaking audiences.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Understand creative briefs and strategic objectives, ensuring all outputs meet both visual and business goals.
 </li>
 <li>
 Design visually engaging campaign materials, social assets, and digital experiences for Mastercard and its partner brands.
 </li>
 <li>
 Translate creative concepts into polished, culturally relevant visuals, collaborate with regional teams to localize and adapt global campaigns for Arabic-speaking markets.
 </li>
 <li>
 Contribute to concept development sessions, generating fresh and innovative ideas.
 </li>
 <li>
 Communicate effectively with internal stakeholders across multiple hubs and time zones.
 </li>
 <li>
 Present creative work when required, articulating the rationale and design thinking behind proposed solutions.
 </li>
 <li>
 Ensure consistency with Mastercard&rsquo;s global brand guidelines and visual identity.
 
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in the creative or advertising industry, preferably within an agency or in-house creative environment.
 </li>
 <li>
 Native or fluent Arabic speaker, with advanced written and verbal command of English.
 </li>
 <li>
 A creative mindset with a strong eye for design, layout, typography, and composition.
 </li>
 <li>
 Proficiency in the full Adobe Creative Suite &mdash; including Photoshop, Illustrator, InDesign, After Effects (motion design experience is a plus)
 </li>
 <li>
 Proficiency in Figma is a plus.
 </li>
 <li>
 Strong communication and presentation skills, with the ability to explain creative decisions clearly.
 </li>
 <li>
 Collaborative, proactive, and adaptable, with a passion for storytelling and design that transcends cultures.
 </li>
 <li>
 Work within a structured schedule, managing multiple projects and deadlines effectively.
 </li>
 <li>
 Comfortable working in a fast-paced, multi-hub environment with
 
 
 
 </li>
 </ul>
 cross-functional teams.
 
 
 Why join ACD?
 
 
 <ul>
 <li>
 Be part of a growing department with high potential and visibility across Mastercard&rsquo;s global marketing ecosystem.
 </li>
 <li>
 Work on high-profile regional and international projects, including presenting ideas to top-tier banks and financial institutions across the EEMEA region.
 </li>
 <li>
 Collaborate with a diverse, multi-hub creative team that values innovation, storytelling, and cultural relevance.
 </li>
 <li>
 Contribute to creative solutions that connect people, brands, and ideas, backed by the financial power and influence of Mastercard.
 </li>
 <li>
 Thrive in a supportive environment that encourages bold thinking and pushes the best ideas forward.
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Art Director, Arabic Speaking, Advisors Creative Desk

Kijamii

<div>
 
 
 ABOUT Kijamii:
 
 
 
 Kijamii is an independent, award-winning advertising agency driven by innovation and culture, with a rich legacy of over 14 years, operating regionally with offices in Dubai, Cairo and Riyadh.
 
 
 
 
 
 
 JOB PURPOSE:
 
 
 
 The Graphic Designer will play a key role in shaping and visually expressing Kijamii&rsquo;s brand across all internal and external communication touchpoints.
 
 
 This role is not client-facing, it focuses on strengthening Kijamii&rsquo;s own visual identity and storytelling through high-quality, engaging, and consistent design work.
 
 
 Working closely with the Director of Communications and the wider comms team, the Graphic Designer will translate strategic ideas into visually compelling materials for campaigns, social content, internal initiatives, and corporate communications. The role requires someone who combines strong design craft with brand sensitivity, creative curiosity, and a keen eye for detail.
 
 
 
 RESPONSIBILITIES AND TASKS:
 
 
 <ul>
 <li>
 Develop visual assets that represent Kijamii&rsquo;s identity for the agency&rsquo;s owned channels (social media, website, newsletters), press materials, and internal events.
 </li>
 <li>
 Interpret creative briefs and translate them into effective visuals that reflect Kijamii&rsquo;s tone of voice, culture, and positioning.
 </li>
 <li>
 Maintain brand consistency, ensuring every design is visually aligned with Kijamii&rsquo;s brand system and design standards.
 </li>
 <li>
 Stay updated on industry trends and best practices to ensure our creative output remains innovative and competitive.
 </li>
 <li>
 Leverage creative and AI-driven design tools to streamline workflows, enhance visual impact, and experiment with new creative possibilities.
 </li>
 <li>
 Perform any other related task as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB SPECIFICATIONS:
 
 
 
 
 Education
 
 
 
 Bachelor's degree in Graphic Design, Visual Arts, Fine Arts, or related design field
 
 
 
 Experience
 
 
 
 1-3 years of proven experience in graphic design, ideally in branding, creative agencies, or in-house communications/design teams.
 
 
 
 
 
 Strong portfolio demonstrating creativity, branding sensibility, and storytelling ability across digital and print media.
 
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Advanced proficiency in
 
 Adobe Creative Suite
 
 (Photoshop, Illustrator, InDesign).
 </li>
 <li>
 Strong sense of layout, typography, color theory, and brand storytelling.
 </li>
 <li>
 Motion design and After Effects proficiency is a strong plus.
 </li>
 <li>
 Experience with AI-assisted design tools (e.g., generative design, image enhancement, layout automation).
 </li>
 <li>
 Exceptional attention to detail and design quality.
 </li>
 <li>
 Ability to manage multiple projects and meet deadlines in a fast-paced environment.
 </li>
 <li>
 Great communication, collaboration, and feedback skills.
 </li>
 <li>
 A mindset that blends creativity, curiosity, and problem-solving.
 </li>
 </ul>
 
 
 
 
 This position is open until
 
 January ,8 2026
 
 
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the shortlist will be contacted.
 
 
 
 
 
 &ldquo;
 
 We thank all individuals who have expressed interest in working at Kijamii
 
 .&rdquo;
 
</div>

Graphic Designer – Kijamii Brand

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