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director of sales and marketing

Wyndham Hotels & Resorts

<div>
 
 Wyndham Grand Doha West Bay is now looking for a Director of Sales and Marketing!
 
 
 
 
 
 SUMMARY
 
 
 
 
 
 The Director of Sales and Marketing under the business supervision of the General manager and within the limits of established Corporate/Sales policies and procedures, oversees and directs all aspects of the Sales and Marketing activities. His/her responsibilities include overseeing the planning and development of promotional strategies and marketing plans; oversees and assists with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan.
 
 
 
 
 
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 <ul>
 <li>
 Produces the Annual Sales plan, marketing budgets and forecasts
 </li>
 <li>
 Works closing with the head of Revenue to produce action plan related to the revenue plan to ensure revenue plan objectives are achieved
 </li>
 <li>
 Provides a professional, advisor support service to the General Manager
 </li>
 <li>
 Coordinates all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.
 </li>
 <li>
 Creates and implements special programs to achieve greater profitability through:
 </li>
 <li>
 Increasing average rate
 </li>
 <li>
 Overall occupancy
 </li>
 <li>
 Increasing business volume during off-peak periods
 </li>
 <li>
 Increasing local food &amp; beverage and banquet sales
 </li>
 <li>
 Enhances the image of the hotel in the local community
 </li>
 <li>
 Participates as an active member of the community through associations, memberships and other trade organizations
 </li>
 <li>
 Reviews regularly activities reports of Sales and Marketing personnel to ensure targets and Sales objectives are met.
 </li>
 <li>
 Reviews regularly internal promotion pieces for visual effect and ensures they conform with brand standards.
 </li>
 <li>
 Organizes and promotes in cooperation with the Food &amp; Beverage Department special projects to stimulate Food &amp; Beverage sales within the community, including but not limited to, tournaments, balls, parties, gastronomic festivities, etc.
 </li>
 <li>
 Interacts with individuals outside the hotel, including but not limited to clients, convention, bureaus, local hotel associations, Government Tourist offices, Airlines, Travel Agents, Tour Operators, Competitors and other members of the local community.
 </li>
 <li>
 Investigates potential markets by:
 </li>
 <li>
 Reviewing Sales Department and Front Office correspondence files
 </li>
 <li>
 Analyzing guest history and registration card files
 </li>
 <li>
 Studying guest questionnaires
 </li>
 <li>
 Reviewing government statistics on visitors to the city
 </li>
 <li>
 Analyzing competition&rsquo;s sales/promotion efforts
 </li>
 <li>
 Studying various reference and industry publications for sales leads
 </li>
 <li>
 Recommends to the General Manager the kind of advertising which will be most productive for the hotel by analyzing the market effectiveness of past advertising campaigns and consulting with other department heads and the Advertising Agency.
 </li>
 <li>
 Procures new and repeat business for the hotel by maintaining contact with Airlines, Travel Agencies, Commercial Houses, Private clubs and professional Associations within the community and neighboring markets
 </li>
 <li>
 Reviews regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media
 </li>
 <li>
 Manages the development of new products and services
 </li>
 <li>
 Oversees the development of new marketing strategies
 </li>
 <li>
 Conducts market research
 </li>
 <li>
 Maintains good communication with Regional Sales and Marketing and implement corporate initiatives.
 </li>
 </ul>
 
 
 
 
 
 Leadership
 
 
 
 
 
 <ul>
 <li>
 Maintaining a business environment based on the Code of Conduct and Company Vision
 </li>
 <li>
 Maintain and enhance the open door policy to all team members providing advice and guidance when needed in regards to their issues or concerns and/or grievances
 </li>
 <li>
 Responsible for People leadership of direct reports of your teams, recruitment and selection, performance management (Appraisal/PDP), team member development and motivation, counselling / disciplinary issues.
 </li>
 <li>
 Conduct regular coaching sessions/1:1s with direct reports
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Human Resources
 
 
 <ul>
 <li>
 Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.
 </li>
 <li>
 Talent Reviews taken place as per the communicated timeline and are live in the business
 </li>
 <li>
 Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged
 </li>
 <li>
 Control the LTO, Absence and Payroll in your department in conjunction with the HR Leader on property to ensure that any areas of concern and monitored and rectified to meet the HR BSC Targets.
 </li>
 <li>
 Manage the AES process in your department ensure that the follow up meetings are done and the Team Members have timely feedback.
 </li>
 <li>
 Conduct interviews for relevant roles in conjunction with HR
 </li>
 <li>
 Review manning and re-recruitment of all positions in conjunction with HR
 </li>
 <li>
 Ensure that you dine in the Team Member restaurant at least three times a week and provide HR Leader on property feedback
 </li>
 <li>
 Support WeCom with quarterly People, Community and Sustainability engagement events
 </li>
 </ul>
 
 
 
 
 
 Communication
 
 
 <ul>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Conducted documented 121&rsquo;s with all direct reports
 </li>
 <li>
 Share all relevant information with GM &amp; HR in 121&rsquo;s
 </li>
 <li>
 Attend ExCom Meetings
 </li>
 <li>
 Attend Business Review Meeting
 </li>
 <li>
 Quarterly Hotel Meeting
 </li>
 </ul>
 
 
 
 
 
 Finance
 
 
 <ul>
 <li>
 Plan and track departmental budget
 </li>
 <li>
 Plan and track departmental holidays and lieu days as per the needs of the business
 </li>
 <li>
 Review with the Finance Leader/HR Leader the payroll figures
 </li>
 <li>
 Ensure that the payroll is submitted to HR on the agreed date
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 SKILLS &amp; COMPETENCIES
 
 
 
 
 <ul>
 <li>
 Excellent Communication skills
 </li>
 <li>
 Strong leadership and analytical skills
 </li>
 <li>
 Excellent selling skills
 </li>
 <li>
 Excellent organizational and planning skills
 </li>
 <li>
 Understanding of customer service skills
 </li>
 </ul>
 
 
 
 
 Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s Count On Me service culture to be responsive, respectful and deliver a great experience.
 
 
 
 
 
 
 
 
 EXPERIENCE, CERTIFICATION &amp; EDUCATION
 
 
 
 
 <ul>
 <li>
 Ideally 2 to 3 years as DOSM in the 4/5 star hotel
 </li>
 <li>
 Ideally Degree/Diploma in a Marketing/Business Administration or any related field
 </li>
 <li>
 Hotel industry work experience demonstrating progressive career growth and a pattern of exceptional performance
 </li>
 <li>
 Ability to manage team
 </li>
 <li>
 Proficiency in property management system
 </li>
 <li>
 Strong media, presentation and computer skills
 </li>
 <li>
 Strong understanding of the Qatar is a required
 </li>
 </ul>
 
 
</div>

Director of Sales and Marketing

Hilton

<div>Director of Marketing at The Plaza Doha, LXR Hotels &amp; Resorts
The Director of Marketing will be responsible in assisting the Commercial Director with all Marketing Planning &amp; Execution strategies for the hotel. 
 
 
What will I be doing? 
Oversees all Marketing Planning &amp; Execution strategies for the hotel. Responsible for the development, management, and execution of all aspects of the marketing/branding strategies to include Marketing Budgets, Social Media, Websites, Digital &amp; Print Advertising, Collateral, Video/Photography Assets, etc. that maximizes exposure in order to achieve budget, increase revenues, and market share targets.
Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Develops strategic marketing plans and establish annual marketing budgets along with GM, CD, and DORM. Marketing plans should be annual, monthly and by segment of deployment inclusive of cost, deployment strategies (print, digital, and/or social media) through the review of competitive data, demand analysis and market mix management.</li>
<li>Creates, manages and implements media/marketing plans and programs, both short and long term, to increase revenues, awareness, and expansion of property products and/or services. Works with on-property and regional revenue management to develop offers or leverage off-the-shelf offers, based on hotel-level needs.</li>
<li>Manages strategic direction on all marketing related areas including but not limited to: Social Media, Websites, Digital &amp; Print Advertising, Email &amp; Collateral.</li>
<li>Identifies outside agencies and responsible for development of agenda strategy.</li>
<li>Work/Liaison with internal corporate partners related to internal corporate partners, including but not limited to Brand, Destination, and ECG.</li>
<li>Oversees the strategy, budget, and development of visual assets and arranges photo &amp; video shoots as needed/appropriate.</li>
<li>Oversees the development and content strategy of hotel level websites.</li>
<li>Identifies partnership/sponsorship opportunities for joint outreach.</li>
<li>Coordinates influencer strategy with public relations team to leverage social media opportunities.</li>
<li>Conducts paid marketing surveys on current and new service levels and product concepts.</li>
</ul>What are we looking for? 
Innovative, action oriented individual able to identify and implement results oriented marketing strategies for the hotel. 
 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Marketing at The Plaza Doha, LXR Hotels & Resorts

Best Plaza West Bay Hotel

What&rsquo;s the job?As a Sales Manager, you will be assisting the Director of Sales &amp; Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.Your day-to-day&middot; Implements all sales action plans related to his/her marketing area as outlined in the Marketing Plan.&middot; Establishes and maintains files on major active accounts within his/her marketing areas.&middot; Promotes and produces sales leads through the I-Leads system.&middot; Plans sales trips, under the direct approval of Director of Sales &amp; Marketing / Director of Sales, to major marketing areas, calling on accounts within their specific marketing area. Reports to the Director of Sales &amp; Marketing on potential markets needing coverage.&middot; Provides feedback to the Director of Sales &amp; Marketing / Director of Sales on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in his/her market areas. Arranges familiarization/site inspection trips in the hotel for major clients.&middot; Disseminates sales related information to other departments as appropriate.&middot; Maintains a high level of exposure in the hotel in major market areas through direct sales solicitation; telephone contacts, and written communications.&middot; Establishes and maintains effective employee relations.&middot; Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times&middot; Attends meetings as requested by Director of Sales &amp; Marketing / Director of Sales.&middot; Submits weekly sales reports, business-generated reports, and weekly call planner to Director of Sales &amp; Marketing or Director of Sales.&middot; Attends all major functions held in-house.&middot; Supports hotel promotions and events and ensures information is fed into the market.How do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all hotelsEach hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.&middot; True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests&middot; True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerJob Type: Full-timeExperience:<ul><li>work in hotel with same position and locally available: 1 year (Required)</li></ul>

Sales Manager/Sr. Sales Manager

Sales Executive:Participates in sales activities and events and assists Sales Manager in successful achievement of budget in forecasted room revenues in accommodation and other revenue generation areas.Your day-to-day&middot; With Sales Manager plan sales strategy and implement tactics to achieve budget.&middot; Sell all facets of the hotel&middot; Establish new business and maintain existing business accounts through the preparation and execution of action plans.&middot; Convert sales leads.&middot; Handle accounts/prospects jointly with senior positions.&middot; Solicit and close business according to established parameters.&middot; Conduct familiarizations and site inspections.&middot; Maintain a regular sales call pattern.&middot; Monitor competitive set and communicate tactical changes to Manager.&middot; Attend regular meetings.&middot; Entertain prospects and existing key accounts with the view to sustain business and generate further sales.&middot; Report as required on sales activities and successes.&middot; Participate in conducting client interviews.&middot; Maintain regular contract with the hotels and reservation centre.&middot; Develop and maintain contact with business generators, meeting and convention planners, visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business&middot; Work in line with business requirementsHow do I deliver this?We genuinely care about people and we show this through living out our promise of each and every day. It&rsquo;s what connects every colleague in all hotels.Each hotel brand delivers services in their own way, and at the heart of it all are specific, core service skills.&middot; being caring, wanting to make a positive difference, and building genuine connections with guests&middot; having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; is about providing guests with what they need, and doing so in a timely and caring mannerThe statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.---------------------------------------------------------------------------------------------Assist. Sales ManagerAs a Assist Sales Manager, you will be assisting the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.Your day-to-day&middot; Implements all sales action plans related to his/her marketing area as outlined in the Marketing Plan.&middot; Establishes and maintains files on major active accounts within his/her marketing areas.&middot; Promotes and produces sales leads for other hotels I-Leads system.&middot; Plans sales trips, under the direct approval of Director of Sales &amp; Marketing / Director of Sales, to major marketing areas, calling on accounts within their specific marketing area. Reports to the Director of Sales &amp; Marketing on potential markets needing coverage.&middot; Provides feedback to the Director of Sales &amp; Marketing / Director of Sales on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, in his/her market areas. Arranges familiarization/site inspection trips in the hotel for major clients.&middot; Disseminates sales related information to other departments as appropriate.&middot; Maintains a high level of exposure in the hotel in major market areas through direct sales solicitation; telephone contacts, and written communications.&middot; Establishes and maintains effective employee relations.&middot; Maintain complete knowledge of all hotel features / services, hours of operation, schedule in-house activities, location and times&middot; Attends meetings as requested by Director of Sales &amp; Marketing / Director of Sales.&middot; Submits weekly sales reports, business-generated reports, and weekly call planner to Director of Sales &amp; Marketing or Director of Sales.&middot; Attends all major functions held in-house.&middot; Supports hotel promotions and events and ensures information is fed into the market.How do I deliver this?We genuinely care about people and we show this through living out our promise of services each and every day. It&rsquo;s what connects every colleague in all hotels.Each hotel brand delivers services in their own way, and at the heart of it all are specific, core service skills.&middot; Being caring, wanting to make a positive difference, and building genuine connections with guests&middot; Having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&middot; Focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&middot; Is about providing guests with what they need, and doing so in a timely and caring mannerThe statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.Job Type: Full-timePay: QAR3,500.00 - QAR4,500.00 per monthExperience:<ul><li>work in hotel with same position and locally available: 1 year (Required)</li></ul>

Sales Executive

<div>Commercial Director - Waldorf Astoria Doha West Bay
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
What will I be doing? 
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:<ul><li>
Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li><li>
Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li><li>
Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li><li>
Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li><li>
Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li><li>
Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li><li>
Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li><li>
Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li><li>
Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li><li>
Participate in the leadership activity of the Hotel and Region.</li></ul>
What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director - Waldorf Astoria Doha West Bay

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorized water sports. Unwind in the Middle East&rsquo;s only wellness center in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel.You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Assistant Sales Manager who stands out in the market by achieving exceptional results.You will report directly to the Director of Sales &amp; Marketing who will provide coaching and support to enable you to achieve what you are driving for.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or related field
 </li>
 <li>
 Pro-active, self motivated, loves challenges
 </li>
 <li>
 A minimum of 2 years of relevant work experience in a 5 star Hotel
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 The ability to achieve sales targets and work in a highly pressurized environment
 </li>
 <li>
 Passion to lead and a desire to succeed
 </li>
 </ul>
</div>

Assistant Sales Manager (Corporate/MICE)

Four Seasons Hotels and Resorts

<div>
 
 
 Our Ideal Senior Director Of Revenue Candidate Will Have
 
 
 
 
 
 
 Strong revenue and budget management skills, and exceptional communication skills with the ability to build trust and confidence with your team and your stakeholders.
 
 
 
 
 
 A strategist who understands the luxury market, customer, and travel preferences; the ability to think critically and evaluate best possible solutions and resources to implement priorities and manage multiple initiatives; have an exceptional eye for detail, and a creative flair; bringing your personal touch and energy to our hotel. This position will be based at Four Seasons Hotel Doha and will be responsible for overseeing the Revenue function for Four Seasons Qatar Hotels
 
 
 (Four Seasons Hotel Doha and Four Seasons Resort &amp; Residence at the Pearl Qatar.)
 
 
 
 
 
 
 
 
 What You Will Do
 
 
 
 
 
 <ul>
 <li>
 Responsible for leading Reservation and Revenue Management department.
 </li>
 <li>
 Strategic thinker who plans initiatives in advance of booking window for each revenue generating area.
 </li>
 <li>
 Business owner of all Revenue Management systems and tools, including, but not limited to, RMS, PMS, BI tools, Benchmarking tools
 </li>
 <li>
 Effectively manage inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS).
 </li>
 <li>
 Driving market share performance and RGI growth being ahead of the market trends and strategic in capturing revenue share against competitors
 </li>
 <li>
 Interpret business analytics into meaningful action to improve performance.
 </li>
 <li>
 Lead optimal pricing strategy analysis and recommendations for all room classes and market segments.
 </li>
 <li>
 Track and analyze the monthly Commercial Scorecard with strong focus on improving all KPI areas.
 </li>
 <li>
 Assist with group evaluations, providing education on pricing and best practices for the Sales Team.
 </li>
 <li>
 Monitors and identifies current and future business trends to ensure profitability in periods of low and high demand. Controls rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue.
 </li>
 <li>
 Ownership of OTA Market Manager relationship.
 </li>
 <li>
 Create and submit hotel forecasts leveraging revenue management system. Monitor accuracy on regular basis.
 </li>
 <li>
 Lead weekly Revenue Strategy meetings separate from Forecast Meetings. Build consensus within Commercial team to move new initiatives forward.
 </li>
 <li>
 Assist Sales &amp; Marketing and Finance leadership in annual budget, marketing plan and sales goal preparation.
 </li>
 <li>
 Close collaboration with PR &amp; Communication, Marketing and Reservation team, focusing on the promotional campaigns communications, published offers deployment.
 </li>
 <li>
 Regular involvement in upsell program for the Front office, updating the supplement based on the anticipated demand.
 </li>
 <li>
 Establishes and/or manages the following: Published, Package and Negotiated Rate Strategy Tiers, Segment Ceilings based on historical and current demand, incentive plans/program for Reservations agents.
 </li>
 </ul>
 <li>
 </li>
 
 
 What You Bring
 
 
 
 
 
 <ul>
 <li>
 We are looking for individuals who currently holds a similar role with a Luxury Hotel &amp; Resort
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Marketing, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 5+ years&rsquo; experience in Revenue Management with multiple properties.
 </li>
 <li>
 Proven track record of driving revenue growth and achieving financial targets.
 </li>
 <li>
 Strategic thinker with strong analytical skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work collaboratively in a fast-paced, dynamic environment.
 </li>
 <li>
 High energy level, exceptional people skills and enthusiastic for the global hospitality business.
 </li>
 <li>
 Proficiency in English language, additional language is a plus.
 </li>
 <li>
 Expert system experience &ndash; RMS, PMS, Benchmarking and BI Tools.
 </li>
 <li>
 Working knowledge of Sales &amp; Catering system is a plus.
 </li>
 </ul>
 
 
</div>

Senior Director of Revenue Operations

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