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director operations

Breakthru Beverage Group

<p></p><div><p><b>Time Type:</b></p>
Full time<p></p><p><b>
Remote Type:</b></p><p></p><p><b>
Job Family Group:</b></p>
Market Operations<p></p><p><b>
Job Description Summary:
</b></p>The Director, Operations is responsible for leading Warehousing and Distribution operations. Manages members of the team in the department. Responsible for providing effective leadership while fostering a positive team environment and providing overall direction, coordination, and evaluation of organizational unit, department and/or functional area. Accomplishes business objectives by directing staff, planning, implementing, and evaluating project results related to the logistic requirements of the company.<p></p><p><b>
Job Description:</b></p><p></p><p><b>
Job Responsibilities:</b></p><p>
Develop strategic plan by studying technological and financial opportunities, presenting assumptions, and recommending objectives.</p><ul><li>
Direct process and continuous improvement efforts in the areas of quality, customer service, safety, productivity, and cost reduction.</li><li>
Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions, controlling costs, and maximizing the use of assets.</li></ul><p>
 Provide oversight for all operations related activities, including receiving, conveying/sortation, loading, delivery, facility, fleet maintenance, sanitation, inventory control and returns management.</p><ul><li>
Direct facility and system maintenance activities &ndash; inspection, repair, capital improvements, new layout designs, etc.</li><li>
Oversees the company security program by developing and maintaining appropriate programs in conjunction with operation staff.</li></ul><p>
Other duties, as assigned by the jobholder&rsquo;s supervisor, may also be required.</p><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in related field and/or equivalent training and work experience</li><li>
Minimum of 7 years of experience in Warehousing or Distribution, with at least 5 years of management experience.</li><li>
Advanced PC skills using MS Office and other various computer programs including presentation software</li><li>
Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills</li><li>
Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines</li><li>
Analytic and Reporting skills</li><li>
Utilize sound judgement and problem-solving skills</li><li>
Ability to work in fast-paced, high-volume, team environment</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Strong business acumen and organizational skills</li><li>
Knowledge of Warehouse Management Systems</li><li>
Working knowledge of Distribution routing software, preferably Roadnet</li><li>
Experience managing a union environment</li><li>
Experience with conveyor/sortation equipment</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone</li></ul><p></p><p><b>
Competencies:</b></p><ul><li>
People management responsibility for pay reviews, performance management, training, and resource planning.</li><li>
Requires conceptual thinking to understand complex issues and their implications, where sufficient information may not be available.</li></ul><p></p><p><i>
This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.</i></p><p></p><p>
Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant&rsquo;s skills and prior relevant experience.</p><p><br>
</p><p>Salary Range: $126,000 - $157,500</p><p><br>
</p><p>This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually.</p><p><br>
</p><p>This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company&rsquo;s 401(k) plan</p><p></p><ul><li></li></ul><p>
Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.</p></div>

Director, Operations

Eat. Learn. Play. Foundation

<div>
 <strong>
  Reports to:
 </strong>
 Chief Financial and Administrative Officer (CFAO)
 <br/>
 <br/>
 <strong>
  Team:
 </strong>
 Finance &amp; Operations
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Hybrid (remote/in-office as needed)
 <br/>
 <br/>
 <strong>
  FLSA Status:
 </strong>
 Exempt
 <br/>
 <br/>
 <strong>
  Salary Range:
 </strong>
 $113,000 - $133,000 per year plus potential annual bonus up to 7.5%
 <br/>
 <br/>
 <em>
  Priority application deadline is January 6 with interviews beginning in mid-January.
  <br/>
  <br/>
 </em>
 <strong>
  About Eat. Learn. Play.
  <br/>
  <br/>
 </strong>
 Eat. Learn. Play. was founded in 2019 by Stephen and Ayesha Curry with the belief that every kid deserves more and should be given the opportunity and support to reach their full potential. For the past six years, we&rsquo;ve been on an indelible mission to uplift an entire generation of youth. Within the Oakland Unified School District, we support children&rsquo;s wellbeing through access to nutritious meals, quality reading resources, and opportunities to play and be active. We take a whole child, whole school approach by providing the resources and support kids need to thrive at school and reach their full potential, including access to nutritious food, high-dosage tutoring, and sports and by transforming school spaces to ensure kids have equitable access to dignified, joyful places to eat, learn, and play, including transformations to schoolyards, cafeterias, libraries, and gyms.
 <br/>
 <br/>
 <strong>
  About The Director, Operations
  <br/>
  <br/>
 </strong>
 The Director of Operations plays a key leadership role in building and managing the internal systems, structures, and culture to further our mission to support children&rsquo;s wellbeing through access to nutritious meals, quality reading resources and opportunities to play and be active. As part of the Finance &amp; Operations team, this position strengthens the organization&rsquo;s backbone &mdash; developing and managing efficient, equitable processes and selecting tools and platforms that enable our staff to work effectively and collaboratively.
 <br/>
 <br/>
 Reporting to the CFAO, the Director of Operations oversees an HR consultant and an Operations Associate, ensuring that our people, processes, and infrastructure are aligned and supported. This position partners closely with teams across the organization &mdash; including Development, Impact, and Marketing/Communications &mdash; to ensure they have the operational resources they need to drive meaningful change for children and families in Oakland.
 <br/>
 <br/>
 The position is based in Oakland in a flexible, hybrid work environment where employees are required to be in the office as needed, typically 1-2 times a week.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Include but are not limited to:
 <br/>
 <br/>
 <strong>
  Operational Leadership &amp; Systems Building
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design, implement, and refine organizational systems and processes that enhance efficiency, clarity, and alignment across all departments.
  </li>
  <li>
   Identify and manage key operational platforms (e.g., HRIS, project management, data sharing) to support collaboration, transparency, and data-informed decisions.
  </li>
  <li>
   Develop internal practices that make hybrid work seamless and productive.
  </li>
  <li>
   Partner with the CFAO to support organization-wide planning, goal setting, and performance tracking.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Human Resources &amp; People Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Cultivate a positive, inclusive, and mission-driven organizational culture that supports staff well-being and professional growth.
  </li>
  <li>
   Identify and manage team-building activities and trainings to foster team development and growth.
  </li>
  <li>
   In partnership with the CFAO and external HR partner, set strategic HR priorities and goals that align with the organization's values; areas include recruitment and selection, engagement and retention, training and development, and performance management, ensuring strong, compliant, and values-aligned HR practices.
  </li>
  <li>
   Oversee transactional (day-to-day administrative) HR functions, such as compiling and maintaining employee records, distributing workplace policies, recruiting candidates and issuing employment offers and documentation, managing new hire onboarding, documenting operating processes, and supporting general inquiries.
  </li>
  <li>
   In partnership with Controller, manage HRIS, Gusto.
  </li>
  <li>
   Supervise, mentor, and develop the Operations Associate, fostering growth and accountability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Cross-Team Collaboration &amp; Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as a trusted partner to the Development, Impact, and Marketing/Communications teams, ensuring they have the operational tools and systems needed to maximize their effectiveness
  </li>
  <li>
   Promote alignment and information flow across departments to strengthen collaboration and shared accountability.
  </li>
  <li>
   Support organizational learning by developing systems for documentation, knowledge-sharing, and continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Administrative &amp; Financial Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee Eat. Learn. Play&rsquo;s office operations, including security, maintenance needs, and office set-up.
  </li>
  <li>
   Manage outsourced IT and AV vendors and ensure IT needs for staff and office are met.
  </li>
  <li>
   Oversee ongoing inventory management systems in the Foundation&rsquo;s office and external warehouse
  </li>
  <li>
   Collaborate with the Finance team to align operational and financial processes, ensuring effective resource management and compliance.
  </li>
  <li>
   Manage vendor relationships, contracts, and administrative budgets as needed.
  </li>
  <li>
   Support risk management, policy development, and infrastructure improvements in partnership with the CFAO.
  </li>
  <li>
   Support the CFAO in maintaining proper business insurance coverage, including for special events.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   7+ years of experience in nonprofit or mission-driven operations, including systems or project management and team leadership.
  </li>
  <li>
   Strong understanding of HR practices, operational technology, and organizational design
  </li>
  <li>
   Demonstrated ability to lead cross-functional initiatives and foster collaboration across diverse teams
  </li>
  <li>
   Exceptional communication, problem-solving, and organizational skills.
  </li>
  <li>
   Ability to multi-task and prioritize to ensure that all assignments are completed in an accurate and timely manner.
  </li>
  <li>
   Ability to maintain confidentiality of sensitive information and exercise discretion in all matters
  </li>
  <li>
   Commitment to the belief that every child deserves access to the resources they need to learn and thrive.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hybrid position; requires regular in-person meetings and participation in team or community events
  </li>
  <li>
   Occasional evening or weekend work may be needed to support organization-wide activities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 While performing the duties of this job, the employee is regularly required to:
 <br/>
 <br/>
 <ul>
  <li>
   Constantly sit, perform keyboard/data entry
  </li>
  <li>
   Occasionally stand and walk, bend/stoop, reach overhead or forward, lift 30 pounds
   <br/>
   <br/>
  </li>
 </ul>
 Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 Powered by JazzHR
 <br/>
 <br/>
 ERxgr5okNK
</div>


Northwell Health

<p></p><div><div>Job Description
<p>Directs, plans, and organizes the staff and operations related to materials management, service contracts, building management and end-user interface for the Center. Develops, implements and oversees warehousing and receiving logistics processes for the Center.</p>
<p>
Job Responsibility</p>
<p></p>
<ul><li>Leads an Operations group by communicating with and developing staff members, and building consensus for programs and goals that support a business, function or geographic area.
</li><li>Develops and articulates a short-term strategic vision for areas of responsibility.</li>
<li>Maintains comprehensive knowledge of service contracts to in order to develop strategies of standardization and cost savings; analyzes material costs and offers cost-saving solutions to Corporate Procurement.</li>
<li>Identifies appropriate equipment/supply inventory levels; establishes par levels and oversees processes to ensure timely maintenance.</li>
<li>Develops, implements and oversees warehousing and receiving logistics processes (i.e., loading dock, mailroom, and storage areas) and oversees parking and valet services for the Center.</li>
<li>Functions as end-user interface for physicians, administrative and support personnel to assure operational concerns with the Center are continuously identified and addressed.</li>
<li>Develops and monitors strategic operating goals, objectives and budget; reports operational performance, justification and/or corrective action.</li>
<li>Participates in new construction projects at the Center related to operational issues; develops and implements operations-related programs to enhance patient and employee satisfaction.</li>
<li>Develops and maintains productive inter/intra departmental clinical, administrative and vendor work relationships to optimize materials management operations.</li>
<li>Selects, develops, manages and evaluates direct reports; oversees the selection, development, management and evaluation of indirect reports.</li>
<li>Oversees compliance with government and agency regulations.</li>
<li>Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.</li>
</ul>
<p>Job Qualification</p>
<p></p>
<ul><li>Bachelor's Degree required, or equivalent combination of education and related experience.</li>
<li>8-12 years of relevant experience and 7+ years of leadership / management experience, required.</li>
</ul>
<br>
<ul><li><b>Additional Salary Detail</b>
</li></ul>The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</div></div>

TopHAT Logistical Solutions, LLC

<div>Overview:
<div>
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service &ldquo;white glove&rdquo; delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.</div><div></div><div><br>
The Director of Operations position provides support to home delivery services for a designated market region. This position is responsible for managing daily operations of numerous locations through the management of multiple Regional Directors. In addition, the Director of Operations maintains positive and ongoing relationships with external clients as well as staff, and is responsible for generating and maintaining the highest in customer satisfaction.</div><div><br>
</div><div><b>Key Responsibilities:</b></div><ul><li>
High level management of 2-3 Regional Directors.</li><li>
Daily and weekly collection of operational data and performance report assessments.</li><li>
P+L responsibility including annual budgeting and monthly variance analysis over 10+ operational accounts.</li><li>
Develop and maintain a highly motivated workforce and a teamwork-based culture.</li><li>
Conduct thorough and career-oriented Annual Performance Reviews.
</li><li>Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements
</li><li>80% Travel time required as needed</li></ul><div><b>
Your Wellness is our Focus:</b></div><ul><li>
Medical, dental, and vision for employees and dependents</li><li>
Employee, Spousal, and Child Life Insurance</li></ul><div><b>
Financial Wellbeing:</b></div><ul><li>
Generous 401(k) matching retirement plans</li><li>
Pre-tax savings plans, HSA</li></ul><div><b>
Flexibility and Time Off:</b></div><ul><li>
Paid time off including vacation, holidays, and disability leave.</li></ul><div><b>
Employment Type &amp; Hours:</b></div><ul><li>
Full-time position that will consist of 40 hours per week.</li><li>
Hours are 8:00am to 5:00pm, M-F</li><li>
Possible overtime during peak season</li></ul><div>
TopHAT is an EO employer - Veterans/Disabled and other protected categories.</div>
Qualifications:
<div><b>
What You'll Need:</b></div><ul><li>
4 Year Degree or equivalent work experience in the In Home Delivery space.</li><li>
8-10 years logistics/In Home Delivery management experience.
</li><li>5+ years management experience.</li><li>
Must be willing to work flexible schedule &ndash; 80% travel time required.</li><li>
Computer proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook).</li><li>
Excellent ability to problem solve and process information with high levels of accuracy.</li><li>
Experience in hiring management and office personnel.
</li><li>Ability to accurately analyze situations and reach productive decisions based on informed judgment.</li><li>
Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group or situational level.</li><li>
Extensive knowledge of DOT regulations.</li><li>
Ability to adapt to changing environments.</li><li>
Experience in the development of Motor Carrier/Owner Operator base operation.</li></ul></div>

Logistics Director, Operations

AccentCare

<div>Overview:
<div><b>Regional Director Operations- Home Health</b></div><div><b>
Location: Twin Cities Market</b></div><div><b>
Position:</b> Regional Director Operations</div><div></div><div><b><br>
Position Type: </b>Full-Time</div><div><b>
Remote/Virtual Position: </b>No</div><div><b>
Coverage Area: Twin Cities Metro Office</b></div><div><b>
Must live in Coverage Area</b></div><div><b>
Previous Home Health experience strongly preferred.</b></div><div><br>
</div><div><b>Find Your Passion and Purpose as a Regional Director Operations - Home Health</b></div><div><b>
Salary: $140,000 to $160,000 + Bonus</b></div><div></div><div><i><br>
Offer Based on Years of Experience</i></div>
What You Need to Know:
<div><b>Reimagine Your Career in Home Health</b></div><div>
Caring for others is more than what you do &mdash; it&rsquo;s who you are. At AccentCare, you&rsquo;ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You&rsquo;ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We&rsquo;re proud to be named one of <i>America&rsquo;s Greatest Workplaces 2025</i> by Newsweek &mdash; a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we&rsquo;re building together.</div><div></div><div><b><br>
Be the Best Regional Director Operations You Can Be</b></div><div>
If you meet these qualifications, we want to meet you!</div><ul><li>
Bachelor&rsquo;s degree preferred in a health or human services field and a minimum of 3-5 years agency operations and clinical management experience, with a minimum of 2 years&rsquo; management experience in home health, hospice, or other post-acute care environment.</li><li>
Or have the equivalent training and experience in health service administration and at least two (2) years of full-time supervisory or administrative experience in home health care, hospice or related health programs.</li></ul><div><b>
Required Certifications and Licensures:</b></div><ul><li>
RN license and graduate from an approved nursing school with a current license, is highly preferred, but exceptions may occur based on the needs of the business operations and structure within that market or region.</li><li>
Valid drivers&rsquo; license and current auto liability insurance.</li></ul><div><b>
Our Investment in You</b></div><p>
Caring for others starts with caring for you. We&rsquo;re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:</p><ul><li>
Medical, dental, and vision coverage</li><li>
Paid time off and paid holidays</li><li>
Professional development opportunities</li><li>
Company-matching 401(k)</li><li>
Flexible spending and health savings accounts</li><li>
Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app</li><li>
Programs to celebrate achievements, milestones and fellow employees</li><li>
Company store credit for your first AccentCare-branded scrubs for patient-facing employees</li><li>
And more!</li></ul>
Why AccentCare?:<div></div><div><br>
</div><div><b>Come As You Are</b></div><div>
At AccentCare, you&rsquo;re part of a community that cares &mdash; for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.</div>
Posted Salary Range: USD $140,000.00 - USD $160,000.00 /Yr.</div>

Regional Director Operations- Home Health

Southern Glazer’s Wine & Spirits

<div><div><div><h2 class="jobSectionHeader"><b>What You Need To Know</b></h2></div><div><p>
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people &ndash; and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer&rsquo;s isn't just one of Forbes&rsquo; Top Private Companies; it's a family-owned business with deep roots dating back to 1933.</p><p>
The reputation of Southern Glazer&rsquo;s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer&rsquo;s has been recognized by Newsweek as one of America&rsquo;s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.</p><p>
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.</p><p>
Southern Glazer&rsquo;s offers a competitive compensation package with expected first year total earnings $111,100- $144,430/ year.</p><p></p><p><br>
By joining Southern Glazer&rsquo;s, you would be part of a team that values excellence, innovation, and community. This is more than just a job &ndash; it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Overview</b></h2></div><div><p>
Responsible for providing leadership for facilities, inventory control, and warehouse management systems.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Primary Responsibilities</b></h2></div><div><ul><li>
Coordinate, manage and monitor the workings of various departments in the organization</li><li>
Review financial statements and data and utilize data to improve profitability</li><li>
Prepare, control, and manage operational budgets</li><li>
Control total inventory management by ensuring the compliance of receiving and inventory control procedures; Develop/recommend alterations to procedures and best practices as warranted</li><li>
Working knowledge of Six Sigma and Lean Methodologies and strong root cause analytical abilities</li><li>
Improve processes and policies in support of organizational goals</li><li>
Formulate and implement departmental and organizational policies and procedures to maximize output</li><li>
Monitor adherence to rules, regulations, and procedures</li><li>
Coordinate and monitor the work of various departments involved in production, warehousing, and distribution of goods</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Primary Responsibilities</b></h2></div><div><ul><li>
Monitor warehouse performance and implement improvements</li><li>
Manage the quality and quantity of employee productivity</li><li>
Lead all building projects (i.e. warehouse systems, building/conveyor improvements)</li><li>
Provide MHE technical support and provide recommendations to maximize efficiencies</li><li>
Manage the maintenance of equipment and machinery
</li><li>Ensure safety compliance of all team members</li><li>
Monitor, manage and improve the efficiency of support services
</li><li>Perform other related duties as assigned</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Bachelor&rsquo;s Degree</li><li>
7 years of experience or equivalent education and related experience</li><li>
Proficient in Microsoft Office Suite</li><li>
Strong organization, multi-tasking and time management skills
</li><li>Experience with various ERP, CMMS, software systems</li><li>
Experience in wholesale or operational management or other related industries</li><li>
Demonstrated knowledge of SAP system or similar system</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Demands</b></h2></div><div><ul><li>
Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device</li><li>
Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping</li><li>
May require occasional lifting/lowering, pushing, carrying, or pulling up to 50lbs</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
EEO Statement</b></h2></div><div><p>
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.</p><p><i>
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com</i></p>
\</div></div></div>

Director Operations Effectiveness MA

Well Care Health

<div><p><b>PRIMARY JOB DUTIES
</b></p><p></p><p>1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.</p><p></p><p>
2. Ensures agency compliance with applicable laws, regulations and accreditation standards.</p><p></p><p>
3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.</p><p></p><p>
4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.</p><p></p><p>
5. Contributes to program effectiveness.</p><p></p><p>
6. Organizes and performs work effectively and efficiently.</p><p></p><p>
7. Maintains and adjusts schedule to enhance the Market&rsquo;s performance.</p><p></p><p>
8. Demonstrates a daily commitment to the values and culture of Well Care.</p><p></p><p>
9. Demonstrates positive interpersonal relations in dealing with all members of the organization.</p><p></p><p>
10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.</p><p></p><p>
11. Maintains confidentiality.</p><p></p><p><b>
1.0 20% CUSTOMER SERVICE:
</b></p><p></p><p>1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:</p><ul><li>
Agency responds to all customers in a courteous, sensitive and respectful manner.</li><li>
Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.</li><li>
Participates in community outreach activities that promote goals and objectives of the Market.</li></ul><p></p><p>
1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.</p><p></p><p><b>
2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT</b></p><p></p><p>
2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.</p><p></p><p>
2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)</p><p></p><p>
2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:</p><ul><li>
Negotiating contracts for services that are more favorable to the Agency.</li><li>
Changing processes that increase efficiencies and/or reduce salary or non-salary expense.</li><li>
Eliminating activities that are non-productive.</li><li>
Meeting strategic targets for direct and total cost per visit.</li></ul><p></p><p>
2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.</p><p></p><p><b>
3.0 15% HUMAN RESOURCE MANAGEMENT</b></p><p></p><p>
3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:</p><ul><li>
Managing by walking around on all shifts.</li><li>
Completing employee performance appraisals when due.</li><li>
Maintaining the progressive disciplinary process with counseling and documentation.</li><li>
Applies agency policy consistently across all positions.</li></ul><p></p><p>
3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.</p><p></p><p><b>
4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES</b></p><p></p><p>
4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.</p><p></p><p>
4.2 5% Admissions will meet or exceed annual agency goal.</p><p></p><p>
4.3 5% Completes annual agency evaluation.</p><p></p><p><b>
5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK</b></p><p></p><p>
5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:</p><ul><li>
Communicating in a positive and productive manner, demonstrating respect for team members.</li><li>
Managing stress and personal feelings without negative impact on the team.</li><li>
Maintaining positive attitude about assignments and team members.</li><li>
Promoting professional/personal growth of co-workers by sharing knowledge and resources.</li><li>
Working collaboratively and cooperating with other Well Care company team members.</li><li>
Gathers feedback and input from the staff when making changes in the agency.</li></ul><p></p><p>
5.2 10% Creates an environment of accountability as evidenced by</p><ul><li>
Staff members demonstrate OASIS competency.</li><li>
Agency demonstrated effective care planning and utilization management.</li><li>
Measures of Success are signed by all staff and implemented with monthly review for staff.</li><li>
Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.</li></ul><p></p><p>
5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.</p><p></p><p><b>
6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION</b></p><p></p><p>
6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:</p><ul><li>
Being an active participant in community service projects, service clubs or associations.</li><li>
Taking leadership role in community activities.</li><li>
Being an active member in local, state and/or national professional organizations.</li><li>
Taking a leadership role in professional organizations.</li></ul><p></p><p><b>
JOB SPECIFICATIONS
</b></p><p></p><p>1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.</p><p></p><p>
2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.</p><p></p><p>
3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.</p><p></p><p>
4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.</p><p></p><p>
5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.</p><p></p><p>
6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor&rsquo;s offices.</p><p></p><p>
7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.</p><p></p><p>
8. Essential sensory requirements: Ability to see, hear and communicate verbally.</p><p></p><p>
9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.</p><p></p><p>
10. Hours of Work: Hours are flexible to meet the needs of the agency.</p><p></p><p>
11. Must have valid North Carolina or South Carolina driver&rsquo;s license and an operational vehicle.</p></div>

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