product manager ii

design manager

director - product design (msp/esm) Jobs in Hyderabad

director - product design (msp/esm)

engineering manager

product manager

director product design msp esm

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 At Freshservice, we&rsquo;re on a mission to uncomplicate enterprise software. We believe powerful tools don&rsquo;t have to come with a steep learning curve and that great design is the bridge between complexity and clarity.
 
 
 
 
 Freshservice is a modern, intuitive AI-powered ITSM platform from Freshworks, trusted by thousands of organizations globally. Recognized for ease of setup and simplicity at scale, we are doubling down on design as a strategic differentiator, especially as we deepen our footprint with large, sophisticated enterprises.
 
 
 
 
 If you&rsquo;re someone who craves the challenge of transforming complexity into elegant, user-centered solutions, and you believe enterprise users deserve the same quality of experience as consumers, this is the role for you.
 
 
 
 
 We are seeking a visionary and experienced Director of Product Design to lead the strategy and execution for our Managed Service Provider (MSP) and Employee Service Management (ESM) product suites. In this senior leadership role, you will be responsible for building and mentoring a world-class design team, defining the long-term design vision, and ensuring our products deliver exceptional value and an unparalleled user experience.
 
 
 
 
 You will be the primary design leader for two critical domains: the complex, efficiency-driven world of MSPs who manage IT for multiple clients, and the user-centric, service-oriented world of ESM for internal employees. The ideal candidate is a master of simplifying complexity and a passionate advocate for user-centered design, with deep experience in the B2B SaaS landscape.
 
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 1. Vision &amp; Strategy:
 
 
 
 <ul>
 <li>
 
 Define, articulate, and drive the holistic design vision and strategy for the MSP and ESM product portfolios, ensuring alignment with overall product and business objectives.
 
 
 
 </li>
 <li>
 
 Champion a culture of design excellence, innovation, and deep user empathy across the organization.
 
 
 
 </li>
 <li>
 
 Partner with VPs of Product and Engineering to shape the product roadmap, identify new opportunities, and ensure a cohesive user experience across all touchpoints.
 
 
 
 </li>
 <li>
 
 Present and defend design strategies and decisions to executive leadership, using data and user research to build compelling narratives.
 
 
 
 </li>
 </ul>
 
 2. Team Leadership &amp; Mentorship:
 
 
 
 <ul>
 <li>
 
 Lead, mentor, and grow a high-performing team of 10+ product designers, UX researchers, and design managers.
 
 
 
 </li>
 <li>
 
 Foster a collaborative and inclusive environment that encourages creative thinking, professional growth, and autonomy.
 
 
 
 </li>
 <li>
 
 Establish and manage design team operational rhythms, including critiques, reviews, and planning, to ensure high-quality output and predictable delivery.
 
 
 
 </li>
 </ul>
 
 3. Design Execution &amp; Process:
 
 
 
 <ul>
 <li>
 
 Oversee the end-to-end design process, from discovery and user research to high-fidelity prototyping, testing, and implementation.
 
 
 
 </li>
 <li>
 
 Drive the creation of intuitive, efficient, and elegant user experiences tailored to the specific needs of MSP &amp; ESM users.
 
 
 
 </li>
 <li>
 
 Champion and govern the evolution of our design system, ensuring consistency, scalability, and quality across the MSP and ESM product suites.
 
 
 
 </li>
 <li>
 
 Integrate quantitative data and qualitative user insights into the design process to make informed, evidence-based decisions.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 Experience
 
 : 12-15 years of experience in product design, with at least 2 years in a senior leadership role (e.g., Senior Design Manager, Head of Design, Director) managing and mentoring design teams.
 
 
 
 </li>
 <li>
 
 
 Domain Expertise
 
 : Proven experience designing complex, large-scale B2B SaaS applications. Direct experience in ITSM, MSP, or ESM platforms is highly preferred.
 
 
 
 </li>
 <li>
 
 
 Portfolio
 
 : A strong portfolio of work demonstrating your leadership and direct contribution to designing successful enterprise-grade products that solve complex user problems.
 
 
 
 </li>
 <li>
 
 
 Leadership
 
 : Demonstrated success in building and scaling design teams, attracting top talent, and fostering a positive team culture.
 
 
 
 </li>
 <li>
 
 
 Strategic Thinking
 
 : Ability to operate at both a high strategic level and a detailed tactical level.
 
 
 
 </li>
 <li>
 
 
 Education
 
 : Bachelor&rsquo;s or Master&rsquo;s degree in Design, HCI, Computer Science, or a related field.
 
 
 
 </li>
 </ul>
 
 
 Skill Inventory
 
 
 
 
 
 
 Design Leadership &amp; Strategy
 
 
 
 
 <ul>
 <li>
 Strategic Vision - Ability to define a multi-year design strategy and inspire teams to execute it.
 </li>
 <li>
 Team Development - Expertise in hiring, mentoring, and scaling a high-performing design organization.
 </li>
 <li>
 Design Evangelism - Championing the value of design across the company and influencing key stakeholders.
 </li>
 <li>
 Stakeholder Management - Building strong relationships and alignment with executive, product, and engineering leaders.
 </li>
 </ul>
 
 
 Core Design Skills
 
 
 
 
 <ul>
 <li>
 UX Strategy &amp; Research - Mastery of user research methodologies and the ability to translate insights into strategy.
 </li>
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 Interaction &amp; UI Design - A strong eye for visual design and a deep understanding of interaction principles for complex applications.
 </li>
 <li>
 Design Systems - Experience building, maintaining, and driving adoption of a comprehensive design system.
 </li>
 <li>
 Data-Informed Design - Proficiency in using analytics, A/B testing, and user feedback to guide design decisions.
 </li>
 </ul>
 
 
 Domain Knowledge
 
 
 
 
 <ul>
 <li>
 B2B SaaS - Deep understanding of SaaS business models, metrics, and product development cycles.
 </li>
 <li>
 MSP/ESM/ITSM - Knowledge of MSP workflows (multi-tenancy, automation, RMM, PSA) and ESM/ITSM principles (service catalogs, self-service portals, ticketing).
 </li>
 </ul>
 
 
 Soft Skills
 
 
 
 
 <ul>
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 Communication &amp; Storytelling - Exceptional ability to articulate complex design concepts clearly and persuasively to any audience.
 </li>
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 Influence &amp; Negotiation - Ability to drive consensus and advocate for user needs in a cross-functional environment.
 </li>
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 Problem-Solving - A systematic approach to deconstructing complex problems and leading a team to find elegant solutions.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
</div>

Director - Product Design (MSP/ESM)

HighRadius

<div>
 
 
 About Us
 
 
 
 
 
 
 HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shaping our promising future.
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 The Consultant will be responsible for owning and executing HighRadius Cloud product implementations for Fortune 2000 clients. The Consultant is responsible for delivering the project with good quality, high value and great customer satisfaction within the project timelines. This job profile will offer an individual high visibility with regular client interaction as he/she will be the main Point of Contact during Build, Testing and Hypercare phases of Highradius Product Implementation. The candidate must be well organized, detail oriented and possess excellent communication skills.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 ● Carry out end-to-end client implementation of HighRadius Cloud products for Fortune 2000 companies across the globe.
 
 
 ● Writing SQL scripts for data gathering and configuration.
 
 
 ● Run and execute the project through the various phases of the project life cycle including Requirement Gathering, Design, Configuration, Testing, Cutover, Go-live and Hyper-care.
 
 
 ● Able to build rapport with clients and manage them effectively. Will require to conduct UAT and support shadow sessions with clients effectively.
 
 
 ● Closely collaborate with cross functional teams such as Product Management, Engineering, Technical teams &amp; QA to deploy the projects with the agreed KPIs ● Test end-to-end Process flows, drive adoption by giving hand-on end user journey training and validate value outcomes
 
 
 ● Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Project Implementation
 
 
 
 
 
 
 Skill &amp; Experience Needed
 
 
 
 
 
 
 ● 2-4 years of professional services experience
 
 
 ● Bachelor's or Master&rsquo;s Degree (preferably from a top reputed university) ● Good understanding of SDLC processes and Functional Consulting experience, ● Very good communication, Analytical, problem solving, presentation, Organizational and Collaboration skills
 
 
 ● Exposure to international clients / projects, Exposure to BA, Domain Knowledge, Team player
 
 
 ● Experience with Order-to-Cash(O2C) related business process is a plus
 
 
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 
 
 
 ● Competitive salary.
 
 
 ● Fun-filled work culture (https://www.highradius.com/culture/)
 
 
 ● Equal employment opportunities.
 
 
 ● Opportunity to build with a pre-IPO Global SaaS Centaur.
 
</div>

Implementation Consultant

McDonald's

<div>
 
 
 About McDonald&rsquo;s:
 
 
 
 One of the world&rsquo;s largest employers with locations in more than 100 countries, McDonald&rsquo;s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
 
 
 
 
 
 
 GWS Supervisor &ndash; Operations &amp; Analytics
 
 
 
 The McDonald&rsquo;s Global Workforce Solutions (GWS) Team is an internally managed contingent workforce program responsible for the compliance of our related policies as well as our end-to-end vendor management system. We are McDonald&rsquo;s customer-obsessed, single point of contact for any contingent workforce need. Our vision is to be recognized as a valued business partner &amp; world-class program, focused on excellence in our people, services, and execution. This is an amazing opportunity for an individual to gain a broad perspective of McDonald's and the Global Business Services function.
 
 
 
 
 
 As a
 
 GWS Supervisor &ndash; Operations &amp; Analytics
 
 , you will be primarily responsible for the development and execution or our reporting and analytic needs, process documentation, and audit responsibilities across the contingent workforce program. The pace can be fast, and this role requires someone who is driven, sweats the details and can adapt quickly to changing priorities.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop, execute and continuously improve reporting dashboards and data sets that track defined KPIs, SLAs or that support the employee or vendor audiences. Leverage Power BI or similar for broader reporting needs that are not supported within our Vendor Management System (VMS).
 </li>
 <li>
 Ensure all internal GWS processes are defined, streamlined, and documented. Develop and maintain user guides, videos or other training materials to execute all external process steps.
 </li>
 <li>
 Execution of all internal audit activities including but not limited to Vendor Management System (VMS) data validation, monthly access reviews and the bi-annual consultant validation process.
 </li>
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 Serve as Audit liaison with internal stakeholders for additional audit requests related to our VMS.
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 Develop and execute our vendor QBR reporting process for approved vendor performance.
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 Develop and execute our quarterly and annual cost savings reporting and chargeback processes.
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 Provide monthly financial summary and conduct year-end accrual accounting activities for VMS invoicing.
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 Provide additional data reporting support for financial, operational, or ad hoc needs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 4+ years of experience working within an internal Contingent Workforce Program or for a Managed Service Provider (MSP).
 </li>
 <li>
 Strong data analysis and visualization skills. Proficiency in Excel, Power BI or similar tools to build, maintain or interpret dashboards.
 </li>
 <li>
 Process-oriented with continuous improvement mindset a must. Demonstrated ability to create and refine standard operating processes (SOPs) and user guides to reduce manual effort or streamline processes.
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 Excellent communication and stakeholder management skills with the ability to understand business needs for reporting.
 </li>
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 Strong analytical and problem-solving skills.
 </li>
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 Able to operate successfully in a team environment and work through priorities with a positive, flexible attitude.
 </li>
 </ul>
</div>

Supervisor, Global Workforce Solutions [T500-19992]

<div>
 
 
 About McDonald&rsquo;s:
 
 
 
 One of the world&rsquo;s largest employers with locations in more than 100 countries, McDonald&rsquo;s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
 
 
 
 
 
 
 Knowledge Management Content Management Lead, Manager (G4)
 
 
 
 
 Company Description:
 
 
 
 McDonald&rsquo;s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald&rsquo;s remains one of the world&rsquo;s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
 
 
 At McDonald&rsquo;s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet.
 
 
 We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.
 
 
 
 
 
 
 Job Description:
 
 
 
 At McDonald's, we believe that our success begins and ends with our people. We are committed to fostering an inclusive culture where every employee can thrive and contribute their best.
 
 
 The Knowledge Management Content Management Lead within the Enterprise Service Management (ESM) team will be responsible for defining and overseeing the end-to-end content lifecycle processes and quality standards for knowledge across the enterprise. This role requires a strong attention to detail and cross-functional collaboration to support knowledge management needs across various facets of the organization. This role is critical for ensuring knowledge is up-to-date, accessible and complete, adhering to the guidelines established for the knowledge management process. They will help foster a culture of continuous learning and knowledge sharing by equipping the enterprise with the tools and technologies to support this endeavor.
 
 
 
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Partner with service delivery teams to manage and review knowledge content (e.g., process workflows, onboarding materials, FAQs, job aids) to meet the evolving needs of current and future stakeholders, improve self-service, and support operational readiness
 </li>
 <li>
 Define and maintain a knowledge management roadmap that establishes a clear path toward achieving content management goals by identifying key milestones, sequencing critical tasks, and aligning timelines to drive timely and measurable progress
 </li>
 <li>
 Collaborate with stakeholders to validate content accuracy, clarity, and relevance with both global consistency and local nuance to maintain high standards of quality and regulatory compliance through regular content reviews and audits
 </li>
 <li>
 Oversee scheduled knowledge reviews and updates, managing the full content lifecycle from publication to retirement and archival to sustain a reliable and current knowledge base that enables effective service delivery
 </li>
 <li>
 Maintain and update the knowledge management asset tracker and inventory to ensure full visibility into content ownership, lifecycle stage, and alignment with taxonomy standards
 </li>
 <li>
 Monitor and analyze usage metrics and engagement data related to knowledge content to evaluate effectiveness, identify content gaps, and inform continuous improvement initiatives
 </li>
 <li>
 Deliver training and guidance to stakeholders on knowledge management standards, tools, and best practices to foster content ownership, enhance usability, and drive consistent adoption across functions
 </li>
 <li>
 Continuously evaluate and recommend improvements to knowledge management content, templates, taxonomy, and enabling tools to enhance user experience, streamline content creation, and elevate knowledge management maturity across the organization
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree required
 </li>
 <li>
 7-11 years of experience in knowledge management, content development, or enterprise information systems
 </li>
 <li>
 Demonstrated experience implementing and managing enterprise knowledge platforms (e.g., ServiceNow, SharePoint, etc.)
 </li>
 <li>
 Collaborative team player with the ability to build effective relationships across functions, including service owners, subject matter experts, and platform teams
 </li>
 <li>
 Strong, professional interpersonal and communications skills, both verbal and written
 </li>
 <li>
 Highly organized, proactive, and adaptable, with the capability to manage multiple priorities in fast-paced, ambiguous environment
 </li>
 <li>
 Experience supporting or leading knowledge management initiatives across functional areas, with demonstrated ability to balance global standards with local relevance
 </li>
 <li>
 Strong project management capabilities, with experience leading or supporting cross-functional content initiatives and coordinating knowledge reviews and updates
 </li>
 </ul>
 
 
 
 
 
 Additional information
 
 
 
 McDonald&rsquo;s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. McDonald&rsquo;s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 Nothing in this job posting or description should be construed as an offer or guarantee of employment.
 
</div>

Knowledge Management Content Management Lead [T500-19832]

<div>
 
 Job Description
 
 
 
 
 Associate Director, Data Science
 
 
 
 As an Associate Director in Data Science Market Activation , you will be focused to lead our data science team and drive the development and implementation of innovative data-driven strategies. This role is critical to shaping our data science initiatives, building advanced analytical models, and collaborating cross-functionally to enhance decision-making processes across the organization.
 
 
 Associate Director is expected to lead a function of data scientist. Is accountable for business delivery, growth, value realization and strategy. Availability in office is MUST and Expected to lead on below aspects.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Functional R&amp;R
 </li>
 <li>
 Be thought leader to our Business Engagement Leads and Marketing team to understand the business problem and provide consultative and analytical solution
 </li>
 <li>
 Should have strong understanding of Pharma healthcare industry and therapy knowledge
 </li>
 <li>
 Design &amp; build predictive models to forecast patient outcomes, such as readmission risk, disease progression, or response to treatment, enabling proactive care management.
 </li>
 <li>
 Strong subject matter expertise in Data Science and Statistical Models, Experience to drive patient, HCP, Payer and Consumer related analytics. Strong hands on with US datasets, IQVIA, Komodo, Epsilon, McKesson and others. MUST have experience in new launch analytics and GTM strategy.
 </li>
 <li>
 Identify &amp; define HCP segmentation and targeting, micro segmentation by content, call planning
 </li>
 <li>
 Analyze longitudinal healthcare data to track patient journeys over time, providing insights into disease progression and treatment efficacy.
 </li>
 <li>
 Ensure data solutions are interoperable across different healthcare systems and platforms, facilitating seamless data exchange and collaboration.
 </li>
 <li>
 Collaborate with data engineering, data science &amp; IT teams to deliver business friendly dashboard &amp; reporting solutions
 </li>
 <li>
 Evaluate the effectiveness of treatments and interventions by analyzing patient outcomes data to inform clinical decision-making and improve care quality
 </li>
 <li>
 Should be hands on with Python, SQL, Databricks, Dataiku and other platforms. Should have product mindset to build process and analytical solution as enterprise products
 </li>
 <li>
 Provide thought leadership and data science best practices to the broader Data &amp; Analytics organization
 </li>
 <li>
 Provide training &amp; coaching to internal stakeholders to enable a self-service operating model
 </li>
 <li>
 Co-create information governance &amp; apply data privacy best practices to solutions
 </li>
 <li>
 Continuously innovative on best practices &amp; technologies by reviewing external resources &amp; marketplace
 </li>
 <li>
 People Management R&amp;R
 </li>
 <li>
 </li>
 <li>
 Leadership Provide leadership, guidance, and mentorship to Senior Managers and Managers of analysts and data scientists. and create opportunities for professional growth.
 </li>
 <li>
 </li>
 <li>
 Team Culture Foster a collaborative and inclusive team environment, encouraging knowledge sharing and professional growth, timely connect with associates and respect for opinion from all.
 </li>
 <li>
 </li>
 <li>
 Recruitment Participate in the recruitment process by identifying talent needs, interviewing candidates, and making hiring decisions.
 </li>
 <li>
 </li>
 <li>
 Capability Building Develop training programs and initiatives to enhance the skills and capabilities of team members in alignment to their career aspiration and organizational demand and scalability.
 </li>
 <li>
 </li>
 <li>
 Performance Management Set clear performance expectations, conduct regular performance evaluations, and provide timely feedback to team members being assertive and clear.
 </li>
 <li>
 </li>
 <li>
 Career Development Work with team members to define career goals and create development plans to support their advancement within the organization in alignment with their aspirations.
 </li>
 <li>
 </li>
 <li>
 Cross-functional Collaboration Collaborate with other departments and teams to ensure alignment on analytics initiatives and projects
 </li>
 <li>
 </li>
 <li>
 Recognize Talent Create platform for talent showcasing and visibility. Reward and recognizing for their contributions
 </li>
 <li>
 </li>
 <li>
 People Engagement Engage with team members, create speak up and cohesive culture
 </li>
 <li>
 Business Management R&amp;R
 </li>
 <li>
 </li>
 <li>
 Strategy Development Contribute to the development of the analytics strategy aligned with the overall business objectives.
 </li>
 <li>
 </li>
 <li>
 Project Management Oversee the planning demand, execution, and delivery of analytics projects, ensuring they are completed on time and within budget.
 </li>
 <li>
 </li>
 <li>
 Insights Delivery Ensure the delivery of actionable insights and recommendations to key stakeholders to drive business decisions.
 </li>
 <li>
 </li>
 <li>
 Data Governance Establish and enforce data governance policies and procedures to ensure data quality, integrity, and security.
 </li>
 <li>
 </li>
 <li>
 Performance Measurement Define key performance indicators (KPIs) and metrics to measure the effectiveness of analytics initiatives and track progress against business goals. Measure P&amp;L of the function.
 </li>
 <li>
 </li>
 <li>
 Continuous Improvement Identify opportunities for process optimization and efficiency gains within the analytics function.
 </li>
 <li>
 </li>
 <li>
 Risk Management Identify and mitigate risks associated with analytics projects, such as data privacy and security risks.
 </li>
 <li>
 Organization R&amp;R
 </li>
 <li>
 </li>
 <li>
 Organization Vision Understand organization and leadership to map team strategy accordingly.
 </li>
 <li>
 </li>
 <li>
 Stakeholder Engagement Build and maintain relationships with key stakeholders across the organization to understand their analytics needs and priorities. Brand HHDDA services and support to help them scale business initiatives.
 </li>
 <li>
 </li>
 <li>
 Resource Allocation Allocate resources effectively to prioritize and support high-impact analytics projects.
 </li>
 <li>
 </li>
 <li>
 Budget Management Develop and manage the analytics budget, ensuring resources are allocated efficiently and cost-effectively.
 </li>
 <li>
 </li>
 <li>
 Communication Communicate analytics findings, insights, and recommendations effectively to non-technical stakeholders in a clear and concise manner.
 </li>
 <li>
 </li>
 <li>
 Change Management Lead change management efforts related to the adoption of analytics tools, processes, and methodologies within the organization.
 </li>
 <li>
 </li>
 <li>
 Compliance Ensure compliance with relevant regulations and industry standards related to data analytics and privacy.
 
 
 </li>
 </ul>
 
 Required Experience And Skills
 
 
 
 <ul>
 <li>
 </li>
 <li>
 12+ years relevant experience in data Science, consulting, analytics and data modelling with storytelling and people management
 </li>
 <li>
 </li>
 <li>
 Working experience and knowledge in pharma dataset leveraging, Python, SQL, DataBricks DataIKU and other data science technologies
 </li>
 <li>
 </li>
 <li>
 Working experience and knowledge in ETL process, data modeling techniques &amp; platforms
 </li>
 <li>
 </li>
 <li>
 Experience working with Database technologies (Redshift, Oracle, Snowflake, etc) &amp; data processing languages (SQL, Python, R, etc.)
 </li>
 <li>
 </li>
 <li>
 Experience in leveraging and managing third party vendors and contractors
 </li>
 <li>
 </li>
 <li>
 Self-motivation, proactivity, and ability to work independently with minimum direction
 </li>
 <li>
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 </li>
 <li>
 Excellent organizational skills, with ability to navigate a complex matrix environment and organize/prioritize work efficiently and effectively
 </li>
 <li>
 </li>
 <li>
 Demonstrated ability to collaborate and lead with diverse groups of work colleagues and positively manage ambiguity
 </li>
 <li>
 </li>
 <li>
 Experience in Pharma and or Biotech Industry is a plus
 
 
 </li>
 </ul>
 Our Human Health Division maintains a &ldquo;patient first, profits later&rdquo; ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.
 
 
 We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another&rsquo;s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
 
 
 Current Employees apply HERE
 
 
 Current Contingent Workers apply HERE
 
 
 
 Search Firm Representatives Please Read Carefully
 
 
 
 Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
 
 
 
 Employee Status
 
 
 
 Regular
 
 
 
 Relocation
 
 
 
 
 VISA Sponsorship
 
 
 
 
 Travel Requirements
 
 
 
 
 Flexible Work Arrangements
 
 
 
 Not Applicable
 
 
 
 Shift
 
 
 
 
 Valid Driving License
 
 
 
 
 Hazardous Material(s)
 
 
 
 
 Required Skills
 
 
 
 Analytics Strategy, Business Intelligence (BI), Business Management, Communication, Database Design, Data Engineering, Data Governance, Data Modeling, Data Science, Data Visualization, Key Performance Indicators (KPI), Machine Learning, Management Process, Marketing, Organizational Performance Management, People Management, Performance Measurement, Project Management, Resource Allocation, Self Motivation, Software Development, Stakeholder Engagement, Stakeholder Relationship Management, Waterfall Model
 
 
 
 Preferred Skills
 
 
 
 
 Job Posting End Date
 
 
 
 09/30/2025
 
 
 <ul>
 <li>
 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
 
 
 </li>
 </ul>
 
 Requisition ID
 
 R365230
</div>

Assoc. Dir, Data Science Market Activation

Microsoft

<div>
 At Microsoft, we believe in the transformational power of design. Innovation only happens when we make things simple and fluid, and the UX disappears behind the achievements of our customers. That&rsquo;s where you come in. We&rsquo;re looking for a senior designer, who&rsquo;s driven by empathy for customers, to help us build the next generation of experiences that will simplify how millions of our customers live and work digitally. Within the Windows and Devices UX team at studio+91, we create and ship engaging Windows experiences that become a natural part of people's whole lives to profoundly and positively impact the way they work, live and learn.
 
 
 Designers delve into solving problems ranging from translating end user needs, architecting new features, creating universal design toolkits to exploring opportunities for new user segments. We are looking for a designer with a keen sense of craftsmanship, exposure in user &ndash; customer centric and data informed design for scale and ability to leverage &amp; contribute to design systems. A designer who is inclusive and can collaborate independently with key stakeholders and enrich the triad (PM, Eng., UX) partnership. Having an ability to validate solutions by creating and driving usability studies and conducting user interviews is a plus. If simplifying complexity, pixel perfection and exploring new interaction paradigms excites you, then we can&rsquo;t wait to hear from you. Together we will define how millions of people use and experience Windows in their work and life. Apply today!
 
 
 Come be a meaningful part of a growing team that values diversity of thought and recognizes everyone for their personal strengths and desires to learn and grow.  We believe designing in the open empowers us all to move fast and build inclusive experiences without seams.
 
 
 
 Role Overview
 
 
 
 As a
 
 Senior UX Designer
 
 , you will lead the creation of innovative, user-centric experiences with a focus on integrating AI capabilities across products and platforms. You&rsquo;ll be responsible for driving design strategy, hands-on execution, and cross-disciplinary collaboration&mdash;especially in environments where AI is a core part of the user experience.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
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 Conceptualize and design original ideas that bring simplicity and ease of use to complex design issues. Be a conceptual thinker as well as a craftsperson. Your design work is clean, focused and inspiring to others.
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 Work proactively through the ambiguity of new product definition, the application of new and emerging technologies and ensure the resulting experiences are human, beautifully-crafted and delightful to customers.
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 Develop deep understanding of our customers, their needs and problems. Ensure the experience vision is driven by a well-defined nucleus of user needs, tasks, marketing and business requirements.
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 AI-Driven Design: Conceptualize and deliver design solutions that leverage AI to simplify complexity, personalize experiences, and delight users.
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 AI Native Mindset: Champion AI-first thinking&mdash;designing for scenarios where AI is not just an add-on, but a foundational element of the product.
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 Focus on strategic goals that align with both business and customer needs. Communicate, document, and represent design direction to team members, senior management and key stakeholders.
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 Rally and inspire our partners to build a better product experience together, through powerful storytelling.
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 Work with Design, Research, Program Management, and Engineering teams to deliver elegant and engaging end-to-end user experiences across multiple screens and input modalities. Ship these high-quality experiences, in an agile environment.
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 Work with user researchers to coordinate testing efforts, interpret test results, and incorporate results into design efforts.
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 Participate in and contribute to foundational research. Leverage and build upon existing design systems and guidelines.
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 Effectively communicate with developers through implementation phase to realize design vision.
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 Contribute to broader Design team creative processes, team building, and our strong cultural values around diversity, inclusion, transparency, and growth mindset.
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 Provide guidance, oversight, mentorship, and inspiration to the extended team.
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 Oversee timelines and deliverables, guide production, and communicate evolving project goals.
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 Drive alignment and harmony with partner design teams across Microsoft.
 
 
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 Qualifications
 
 
 
 
 Required Qualifications:
 
 
 
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 Bachelor's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, or related field AND 6+ years experience working in product or service design and/or shipping production code
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 OR Master's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, or related field AND 6+ years experience working in product or service design and/or shipping production code
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 OR equivalent experience
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 A portfolio demonstrating strong AI native design thinking, interaction + visual design and prototyping skills.
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 Command of interaction/UX design, information architecture, and adaptive UI.
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 Proficiency in translating research insights into intuitive product experiences.
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 Solid command of all aspects and levels of interaction/UX design from information architecture to systems and workflows to micro-interactions.
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 A proven track record of creatively solving hard problems, driving complex design issues across multidisciplinary groups such as engineering, product management, research and marketing; and shipping relevant experiences within deadlines.
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 Ability to seamlessly switch between strategic and tactical altitudes of design.
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 Experience in balancing user goals, business requirements and technical constraints to deliver delightful and meaningful product experiences.
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 User-centric approach to design and an understanding of how to apply research insights into design and development of product experiences. Experience in data driven decision-making.
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 Outstanding storytelling ability to generate empathy; using written and verbal communication, presentation, and organizational skills.
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 Mastery in modern design and prototyping tools. (Figma, Sketch, Adobe CC) and a willingness to adopt new tools, processes and workflows.
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 Experience working within and contributing to a structured design system.
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 Demonstrated ability to collaborate effectively with fellow designers and partners in Research, Product Management and Engineering.
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 Experience in crafting a product vision and enrolling key stakeholders and leaders.
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 Highly organized, self-motivated, and have a keen attention to detail.
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 Ability to multi-task and prioritize between multiple projects.
 
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 Preferred Qualifications
 
 
 
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 Bachelor's Degree in Computer Science, Software Engineering, Graphic Design, Product Design, Visual Design, Human Computer Interaction, or related field AND 6+ years experience working in product or service design and/or shipping production code
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 OR equivalent experience
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 Passion for designing with and for AI.
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 Curiosity about emerging AI technologies and their impact on design.
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 Commitment to diversity, inclusion, and ethical AI.
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 Ability to inspire and support team growth in AI literacy.
 
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 #W+DJOBS
 
 
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Senior Product Designer

Dun & Bradstreet

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 Why We Work at Dun &amp; Bradstreet
 
 
 
 Dun &amp; Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers .
 
 
 
 Director &ndash; Data Engineering (Hyderabad)
 
 
 
 We are seeking a visionary and hands-on Director of Data Engineering to lead our data engineering function from Hyderabad. This leadership role is pivotal in shaping our enterprise data strategy, driving platform innovation, and delivering scalable data solutions. You will be responsible for building and managing high-performing teams, collaborating with cross-functional stakeholders, and ensuring the delivery of robust, secure, and governed data platforms.
 
 
 The ideal candidate will bring deep expertise in data engineering domains such as ingestion, mastering, data mapping, data products, observability, governance, and security, along with a strong grasp of end-to-end platform development including UI, APIs, orchestration, and data processing.
 
 
 
 Key Responsibilities
 
 
 
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 Leadership &amp; Strategy: Define and drive the data engineering vision, strategy, and roadmap aligned with business goals. Lead and mentor a team of data engineers, architects, and analysts across multiple projects. Foster a culture of innovation, accountability, and continuous improvement.
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 Platform Development: Architect and oversee the development of scalable data platforms using modern tech stacks. Ensure seamless integration across UI, APIs, orchestration layers, and data processing pipelines.
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 Data Engineering Excellence: Own and optimize data ingestion, mastering, mapping, and transformation processes. Drive the creation and management of reusable data products and services.
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 Governance &amp; Security: Implement robust data governance frameworks ensuring compliance and data quality. Champion data security best practices across the platform.
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 Operational Excellence: Establish data observability practices for proactive monitoring and issue resolution. Collaborate with DevOps and SRE teams to ensure platform reliability and scalability.
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 Stakeholder Management: Partner with business, product, and technology leaders to align data initiatives with strategic priorities. Communicate effectively with executive leadership, translating technical concepts into business value.
 
 
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 Key Requirements
 
 
 
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 Experience &amp; Expertise: 12+ years of experience in data engineering, with at least 3&ndash;5 years in leadership roles. Proven track record of building and scaling data platforms in cloud-native environments.
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 Technical Skills: Strong background in Apache Spark, Airflow, Python, FastAPI, and Google Cloud Platform (GCP). Deep understanding of data architecture, data modeling, ETL/ELT pipelines, and orchestration frameworks.
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 Leadership &amp; Communication: Demonstrated ability to lead cross-functional teams and manage senior stakeholders. Excellent communication, presentation, and interpersonal skills.
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 Location-Specific Attributes: Familiarity with the Hyderabad tech ecosystem and ability to attract and retain top talent. Comfortable working in a hybrid or onsite leadership capacity from our Hyderabad office.
 
 
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 All Dun &amp; Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb . Official communication from Dun &amp; Bradstreet will come from an email address ending in @dnb.com.
 
 
 Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.
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Director (R-18372)

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