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director professional services

Aspen Technology

<div><div>The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways &mdash; from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.</div><div></div><div>
The Role</div>
The Aspen Technology Inc. business unit within Emerson is seeking a Director of Professional Services for our Middle East and Africa (MEA) region. This position will report into the Global Vice President of Professional Services. This role involves overseeing project lifecycle, managing resources and budgets, improving service strategies, and collaborating with other departments to align services with business goals. The position requires strong leadership, strategic planning, client relationship management, and problem-solving skills.<div></div><div>
Your Impact</div><ul><li>
Team and Project management: Lead a professional services team, manage project execution from initiation to completion, and ensure high-quality deliverables.</li><li>
Client relationship management: Serve as a key point of contact for clients, build and maintain strong relationships, and ensure client satisfaction.</li><li>
Strategic planning and development: Develop and implement service strategies, improve operational processes, and align services with client needs and market trends.</li><li>
Resource and budget management: Oversee budgets, allocate resources effectively, and collaborate with other departments to meet demand.</li><li>
Cross-functional collaboration: Work with other regional managers, practice leaders, sales, product, marketing, and finance teams to ensure the professional services department supports the company's overall strategy.</li></ul><div></div><div>
What You'll Need</div><ul><li>
Education: A bachelor's degree in a related field such as business, management, or engineering is typically required. Advanced degrees preferred but not required.</li><li>
Experience: A minimum of 15+ years of experience in professional services, consulting, and/or a similar leadership role are necessary. Deployment of software within the oil and gas or chemicals space required.</li><li>
Leadership and management: Proven ability to lead, motivate, and manage a team effectively.</li><li>
Communication and interpersonal skills: Strong ability to communicate and build relationships with clients and internal stakeholders.</li><li>
Problem-solving: Excellent analytical and problem-solving skills to address complex issues.</li><li>
Project management: Strong organizational and project management skills with a focus on delivering projects on time and within budget.</li><li>
Travel: You may be required to travel up to 30% of the time within the region to support business functions and perform client visits.</li></ul><div>
Key Success Factors</div><ul><li>
Ability to navigate the diverse economic, cultural, and regulatory landscape of MEA</li><li>
Proven ability to balance global standards with local market requirements</li><li>
Strong relationship-building skills with both internal and external stakeholders</li><li>
Background and expertise in building out new service capabilities to accommodate growth, scale and global reach</li><li>
This role is ideal for a seasoned professional services leader who can operate effectively in a complex, multi-country environment while maintaining strong connections to global resources and standards.</li></ul></div>

Director, Professional Services

Zayed University

<strong>Description</strong><br/><p><b>The Opportunity</b></p><p>The Director reports to the Assistant Provost of Student Affairs and provides strategic direction and leadership for the Student Counseling Center as well as the Health Clinics and Wellness Services in Abu Dhabi and Dubai campuses.</p><p>The incumbent manages the daily operations of the Student Counseling centers as well as the Health and Wellness Clinics and provides guidance and leadership to the staff at the various centers. A great share of the Director's work time is spent in overseeing clinical work and supervision preparing for events and outreach programming as well as continuously reviewing and developing policies and procedures for meeting the international standards of college counseling services and health clinics as well as towards developing appropriate measures to evaluate the delivery outcomes.</p><p><b>The Responsibilities</b></p><p>Under the supervision of the Assistant Provost of Student Affairs, the Director is responsible for the Student Counseling Center & Health Clinics and Wellness Services in Abu Dhabi and Dubai campuses:</p><ul><li>Develops and updates job descriptions, assigns staff duties and responsibilities, and ensures that proper professional development opportunities are in place.</li><li>Oversees the provision of empirically valid and culturally sensitive psychological and counseling services while maintaining confidentiality and high professional standards.</li><li>Liaises with colleges/campus units and student groups to assess the mental health needs of students and develops the services and programs to meet such needs.</li><li>Develops research initiatives to assess student mental health needs and relevant interventions.</li><li>Ensures all staff adhere to ethical and professional standards that emphasize trust, respect, confidentiality, competence, and the welfare of students.</li><li>Identifies professional development needs of clinical and administrative staff and identifies resources to meet the needs.</li><li>Liaises with senior management, academic affairs, and student affairs staff to develop strategies to meet emerging student needs.</li><li>Manages the crisis response system.</li><li>Identifies referrals and relevant resources in the community.</li><li>Strictly adheres to the professional code of ethics set by HAAD and the University.</li><li>Coordinates with other departments/services of Student Affairs, the University at large, and external partners.</li><li>Supervises the clinical and administrative work of the Student Counseling Center staff and counselors & the running of Health Clinics and Wellness Services in both campuses.</li><li>Supports the strategic development of the counseling services & Health Clinics and Wellness Services and ensures future growth in line with best practices and the mission and vision of the University.</li><li>Provides clinical supervision to counselors in keeping with the best practices of the profession and to ensure provision of the highest quality clinical services to students.</li><li>Ensures the availability and provision of Medical services at high professional standards.</li><li>Supervises and oversees the running of student counseling centers and the work of the Doctors and Nurses of the Health Clinics and the Wellness officers across Dubai and Abu Dhabi campuses.</li><li>Evaluates, identifies, and executes the Student Counseling Center & the Health Clinics and Wellness Services Key Performance Indicators (KPIs) and strategic objectives in collaboration with the university management and other relevant units.</li><li>Manages and provides direction for the administration of the counseling services & the Health and Wellness services including but not limited to budgeting, staffing, record keeping, policy issues, and others as needed in accordance with Zayed University's policies and procedures on both campuses.</li><li>Develops strategies and policies to promote empirically valid counseling services and best practices for Zayed University students.</li><li>Ensures counseling services provide an atmosphere of trust, confidentiality, and respect to encourage students, parents, faculty, and staff of the University to seek consultation and/or referrals related to students' psychological counseling and other mental health needs.</li><li>Supervises an ongoing outreach program to promote counseling and psychological & Health and Wellness services available to students.</li><li>Develops quality assurance practices to provide evidence of positive outcomes for counseling and outreach services.</li><li>Supervises Student Counseling Center & Health and Wellness staff to ensure proper delivery of all services.</li><li>Oversees the development and operation of a confidential counseling records system.</li><li>Oversees the supervision of counseling, social work, and outreach services.</li><li>Oversees programming to enhance the psychological & health, medical, and wellbeing of students and to maximize students' use of counseling & health clinics and Wellness Services on campus.</li><li>Adopts best practices in the health management & counseling field with the aim of continuous development.</li><li>Ensures the adoption of culturally sensitive counseling and interventions.</li></ul><p><b>The Requirements</b></p><p>Must possess a Ph.D. degree in Counseling Psychology or closely related fields (i.e. clinical school counseling, school psychology) from an accredited institution and 15 years of relevant experience or an equivalent combination of education, skill, or experience.</p><p>Relevant licensure or ability to acquire a license in the UAE.</p><p><b>Other essential requirements:</b></p><p>Fluency in Arabic & English preferred.</p><p>Awareness and knowledge of UAE culture.</p><p>Sensitivity and awareness of college student issues.</p><p>Professional organizational membership and engagement in the profession.</p><p><b>Desired or preferred requirements:</b></p><p>Experience working in the higher education environment.</p><p>Knowledge of Educational testing and assessment.</p><p>Has a license or ability to acquire a license to practice and supervise.</p><p><b>The Benefits</b></p><p>The University's benefits package is highly attractive with competitive salaries free of tax in the U.A.E., cash housing allowance, a one-time furniture allowance, annual vacation, airline tickets for the employee and immediate family, educational subsidies for children, and healthcare provided to the employee and sponsored family members.</p><p><b>While we appreciate all applications, you will be contacted only if you are selected for an interview.</b></p><p><b>For any inquiries or issues please contact</b></p><p><b>Required Experience:</b></p><p>Director</p>

Director-Student Counseling Center

<div><p><b>Title:</b></p>
Project Controls Director - Aldar FW<p></p><p><b><i>
&quot;Belong, Connect, Grow, with KBR!
</i></b></p><p></p><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></b></p><p></p><p><b><i>
KBR provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.&quot;</i></b></p><p></p><p>
Project Controls Director</p><h3 class="jobSectionHeader"><b>
LOCATION</b></h3><p>
Abu Dhabi, UAE</p><p></p><p><b>
project description</b></p><p>
KBR has been appointed under a framework agreement with the largest developer in Abu Dhabi to oversee a diverse portfolio of projects that contribute to Abu Dhabi's growth. This includes developing essential infrastructure such as transportation networks and utilities, alongside public spaces and involving also the shaping of thriving communities by managing the development of residential housing projects and ensuring the quality of new educational facilities, together with the development of mosques and maximizing urban space through infill development projects. This PMC role offers a unique opportunity to make a lasting impact on Abu Dhabi's built environment.</p><p></p><p><b>
THE ROLE</b></p><p>
The Programme Controls Director is responsible for developing, implementing, and managing planning, estimating, cost control, risk management, and document control services to ensure proactive and accurate reporting across projects. This PMC role involves overseeing a large-scale portfolio of projects in Abu Dhabi, where multiple Supervision Consultants and EPC contractors are appointed directly by the Client. The successful candidate will lead all planning, scheduling, and change management requirements, ensuring strategic alignment with project objectives. Key responsibilities include strategic planning, resource management, and collaboration with stakeholders to meet timelines, budget constraints, and overall program goals.</p><p></p><h2 class="jobSectionHeader"><b>
MAIN RESPONSIBILITIES</b></h2><ul><li>
Lead and manage planning, execution, and delivery of the project portfolio.</li><li>
Prepare and maintain the Master Programme, incorporating client requirements for delivery, staging, completion, and contractual deadlines.</li><li>
Ensure all contracted parties submit required programmes (design, procurement, construction, look-ahead, recovery/mitigation) and review for compliance with the Master Programme and employer specifications.</li><li>
Implement processes for scope change communication and control in line with contract terms.</li><li>
Assess feasibility and impact of potential changes; promptly notify the employer of changes likely to result in variation orders.</li><li>
Coordinate with stakeholders&mdash;clients, consultants, contractors, vendors, and authorities&mdash;to ensure compliance and alignment with project objectives.</li><li>
Oversee development and implementation of project plans, schedules, and budgets.</li><li>
Provide leadership to project teams, fostering a culture of safety, quality, and continuous improvement.</li><li>
Monitor progress and performance; implement corrective actions to address deviations.</li><li>
Prepare and present regular reports on progress, risks, commercial status, and key challenges to senior management and the client.</li><li>
Ensure effective risk management strategies are in place to mitigate potential issues.</li><li>
Mentor and guide team members, promoting professional development and knowledge sharing.</li><li>
Build and maintain strong relationships with clients and stakeholders to support project success.</li></ul><p></p><h3 class="jobSectionHeader"><b>
EXPERIENCE, SKILLS AND KNOWLEDGE</b></h3><ul><li>
BSc construction management, engineering, architecture or equivalent experience.</li><li>
Minimum overall experience 25 years</li><li>
Minimum experience 10 years in similar role</li><li>
Minimum 5 years of Middle East work experience</li><li>
Professional memberships and charterships required MRICS or MCIOB required</li><li>
Proven experience in a similar role on programmes with a similar scope.</li><li>
Excellent knowledge of CPM networks, resource and cost loading and risk management techniques</li><li>
Ability to effectively monitor and analyse progress, cost, and risks, identify trends, and recommend corrective actions</li><li>
Excellent report writing skills and experienced user of MS Office and Primavera</li><li>
Fluency in English language both written and spoken, Arabic speaking advantageous.</li></ul><h3 class="jobSectionHeader"><b>
COMPETENCIES</b></h3><ul><li>
Leadership</li><li>
Planning &amp; organising</li><li>
Team player</li><li>
Strong interpersonal and communication skills</li><li>
Strong customer focus</li><li>
Accepts responsibility</li><li>
HSE awareness.</li></ul></div><p></p>

Project Controls Director - Aldar FW

New York University

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Associate Director, Executive MBA Programs reporting to Executive Director, Student Experience and Advising.</div><div></div><div><br>
The Associate Director will serve as the primary point of contact as account/relationship manager for the Stern at NYUAD Executive MBA program. Collaborate with department leadership to ensure smooth delivery of the EMBA program held at Stern at NYUAD and locations off-site. Plan, staff, and manage the logistics and operations of multiple program days, plus special events.</div><div></div><div><br>
The Associate Director will manage the development and implementation of the Stern at NYUAD EMBA program. They will be the point person on the Programs, Advising and Student Experience (PASE) for EMBA-related matters and queries. The Associate Director will work closely with colleagues across Stern at NYUAD, NYUAD, and NYU Stern in NY to provide comprehensive support for the EMBA program and students.</div><div></div><div><br>
The Associate Director will ensure the successful delivery of EMBA including monthly class days and One-week residencies. The Associate Director will oversee the entire residency process and design to tailor the content of the tours to the Stern at NYUAD EMBA audience, including activities that involve senior government figures, business leaders, educators, and nonprofit professionals. In collaboration with PASE, the Stern at NYUAD Career Management Center, Dean&rsquo;s Office, NYU Alumni Office, and colleagues on other NYU campuses, identify and cultivate relationships with companies and business leaders abroad to engage them for the program. The Associate Director will have responsibility for the Abu Dhabi class days and residencies, ranging from: maintaining and establishing program policies, booking contracts for hotel residencies, and working with the PASE team to provide operations and logistics for classrooms, bookstore relationships, and student support. Serve as a key point person for EMBA activities for students and faculty.</div><div></div><div><b><br>
Job Responsibilities:</b></div><ul><li>
Serve as the primary point of contact as account/relationship manager for the Executive MBA program</li><li>
Collaborate with department leadership to ensure smooth delivery of the EMBA program held at NYU Abu Dhabi, NYU New York and other NYU sites</li><li>
With PASE team support, plan, staff, and manage the logistics and operations of multiple program days, residencies, plus special events</li><li>
Manage and advise students on EMBA academic program policies and procedures (e.g. course requirements, specializations, leaves of absence, etc.)</li><li>
Serve as the main contact to the students, student sponsors/employers and administration interacting with participants to provide the highest level of customer service for student service related issues and sensitive matters</li><li>
Partner with PASE colleagues to deliver successful programming and provide administrative support on class days (e.g. classrooms, catering, AV/IT, materials, and special event planning)</li><li>
Represent EMBA student needs in conversations with NYUAD Student Finance and NYU Stern Bursar, the NYUAD Health Center, NYUAD Campus Safety, NYUAD Immigration, and others</li><li>
Manage EMBA student employees. Draft and manage communications processes to the EMBA student population<br>
Advise and counsel students on elective course selection and registration</li><li>
In coordination with the Associate Director of Programs and Advising, plan and manage the registration and elective choice process for admitted students</li><li>
Edit and produce multiple documents used by students in EMBA core/elective course registration</li><li>
Monitor drop out and admittance rates; conduct analyses and produce regular reports on rates for Stern at NYUAD leadership that support strategic goals.</li><li>
Plan and manage the specialization process for the EMBA program, including consulting students on specialization requirements and working with academic advisors on course specialization approvals<br>
Liaise with the Vice Dean, Executive Director of Student Experience and Advising, and Associate Director of Academic Planning and Advising in the areas of academic planning and program development for EMBA related initiatives</li><li>
Co-create and implement academic curriculum and program delivery for EMBA programs ((incl. Accreditation, academic policies, syllabi review, bulletin, course evaluations)</li><li>
Establish strategic relationships with faculty</li><li>
Create customized support frameworks for the weekend and global residency structure, anticipate challenges through needs assessments, and serve as the primary faculty-administration liaison</li><li>
Serve as primary spokesperson for students to the Vice Dean, Executive Director, and Stern at NYUAD units such as the Dean&rsquo;s Office, Career Management Center, Admissions, and Alumni Affairs</li><li>
Establish strategic relationships with faculty<br>
Lead the coordination and communication with EMBA students re: on-boarding to the program, course schedule, housing/accommodations, bursar and billing, immigration and visas, health/safety concerns, dietary requirements, and, for the residencies, applications, passport renewals, costs, flights and room accommodations</li><li>
Work closely with relevant members of the PASE team and other NYUAD offices on the logistics of the on-boarding process</li><li>
Create and update content for the Stern at NYUAD EMBA student portal/EMBA Hub and Stern at NYUAD public website<br>
Prior to an international residency, communicate with students about all travel logistics and requirements</li><li>
Register students with the relevant government agencies and NYU Traveler database</li><li>
Manage all aspects of the residency while abroad (speakers, site visit logistics, program orientation, etc.) Keep track of student attendance at classes and meetings abroad, and report problems to faculty as needed<br>
Additional Programs, Advising and Student Experience duties as required</li></ul>
Qualifications:
<div><b>
Required Education:</b></div><ul><li>
Bachelor's Degree in related field</li></ul><div><b>
Required Experience:</b></div><ul><li>
5+ years relevant experience or equivalent combination. Must include experience developing and implementing programs, overseeing student services, or related professional services experience</li><li>
Excellent interpersonal, communication and organizational skills</li><li>
Demonstrated event and program management and execution</li><li>
Great attention to detail and project management</li><li>
Demonstrated writing ability</li><li>
Proficiency using word-processing, database and spreadsheet software</li><li>
Demonstrated ability to to manage relationships with a wide range of stakeholders including senior-level executives, alumni, deans, faculty, onsite administrators, and Stern, NYU and NYUAD colleagues based in different NYU campuses and global sites</li></ul><div><b>
Preferred Education:</b></div><ul><li>
Master's Degree</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
7+ years Experience in an academic and/or international environment. Prior work with MBA and/or Executive MBA programs</li><li>
Knowledge of program and event coordination, and curriculum development</li><li>
Must be well versed in quality data collection to ensure adequacy, accuracy and legitimacy of data in NYU and NYUAD systems and be able to strictly follow data privacy and security procedures for data handling and analysis to ensure adherence to legal and institutional standards</li></ul>
Additional Information:
<div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Associate Director, Executive MBA Programs - Stern@NYUAD

Protiviti Middle East Member Firm

<div>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Identify and evaluate the client&rsquo;s risk areas covering all processes (core and support) and provide comprehensive input to the development of a risk-based internal audit plan.
  </li>
  <li>
   Supervise and manage a team of resources across different client engagements. Planned, organized, direct and monitor engagements including overall quality of deliverables and client management.
  </li>
  <li>
   Develop relevant audit programs and procedures including Risk and Control Matrix (RCM)
  </li>
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   Perform and manage projects by supporting the team in documenting client processes and procedures, reviewing and analyzing evidence, and identifying and defining issues.
  </li>
  <li>
   Review and manage engagement work papers.
  </li>
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   Communicate the results of the assignments through written reports and oral presentations to the Engagement Director and Client Management
  </li>
  <li>
   Assist the Engagement Reporting Manager/Director in developing and expanding the client portfolios by identifying new solutions and promoting the various solutions available within Protiviti.
  </li>
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   Prepare, track and conduct proposal meetings with the client.
  </li>
  <li>
   Train, motivate and engage the team through individual contacts and group meetings.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Desired Profile:
  </strong>
 </p>
 <ul>
  <li>
   CA / CIA/ MBA Finance or any other similar professional qualification with a commerce background.
  </li>
  <li>
   3-5 years of experience in providing Internal Audit, Consulting, Advisory and Risk Management related services.
  </li>
  <li>
   Work independently as well as in a team-oriented environment.
  </li>
  <li>
   Candidates with prior Management Consulting and experience will be preferred.
  </li>
  <li>
   Knowledge on Next Generation IA Solutions like Continuous Control Monitoring, Process Mining, Analytics would be an added advantage
  </li>
  <li>
   Excellent interpersonal, project management and client relationship skills
  </li>
  <li>
   Excellent writing, communication and presentation skills.
  </li>
  <li>
   Prior management and direct supervisory experience in a team environment.
  </li>
  <li>
   Experience in mentoring and people developmental skills.
  </li>
  <li>
   Demonstrate creative thinking and rigorous data analytical skills in solving business problems.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
 </p>
 <p>
  Selected personnel would be based out of the Dubai/Abu Dhabi office.
 </p>
 <p>
 </p>
</div>


Consultant - Internal Audit (Bilingual Arabic Speaker)

First Abu Dhabi Bank

Executive Director- Privilege Clients Group <ul> <li>Full-time</li> <li>Sub Division: Privileged Clients Group</li> <li>Division: Personal, Wealth & Business Banking</li> </ul> <p>First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger - together.</p> <p>We are seeking an exceptional Executive Director for our Privilege Clients Group in Abu Dhabi, United Arab Emirates. This pivotal role will spearhead our efforts to provide unparalleled service and innovative financial solutions to our high-net-worth clientele.</p> <ul> <li>Develop and execute strategic plans to grow the Privilege Clients Group's market share and profitability</li> <li>Inspire a team of seasoned professionals to deliver exceptional client service and achieve business objectives</li> <li>Forge and nurture relationships with ultra-high-net-worth clients, corporates, families, and institutions</li> <li>Oversee the development and implementation of tailored wealth management strategies for privileged clients</li> <li>Collaborate with cross-functional teams to create innovative financial products and services</li> <li>Ensure compliance with regulatory requirements and internal risk management policies</li> <li>Represent the organization at high-level industry events and forums</li> <li>Drive business development initiatives to expand the client base and increase assets under management</li> <li>Monitor market trends and competitive landscape to maintain the group's leading position in the industry</li> </ul> <p></p> <ul> <li>Master's degree in business administration, Finance, or a related field</li> <li>Minimum of 10 years of experience in senior leadership roles within the banking or financial services industry</li> <li>Proven track record in managing and growing relationships with high-net-worth clients</li> <li>Extensive knowledge of wealth management, private banking, and investment strategies for affluent individuals</li> <li>Strong financial acumen and ability to analyze complex financial information</li> <li>Exceptional strategic planning and execution skills</li> <li>Outstanding leadership abilities with a talent for motivating and developing high-performing teams</li> <li>Excellent communication and interpersonal skills, with the ability to influence at all levels</li> <li>Demonstrated expertise in risk management and regulatory compliance</li> <li>Proficiency in financial modeling and analysis tools</li> <li>Professional certifications such as CFA or CFP are preferred</li> <li>Fluency in English; knowledge of Arabic or other languages relevant to the region is a plus</li> </ul>

Executive Director- Privilege Clients Group

Etihad Rail Operating Companies

<div>
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  The Terminal Facilities Maintenance Manager performs technical management of the network wide Facilities for Terminals related Maintenance Services Contracts.
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  <br/>
 </p>
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  Roles and Responsibility
 </p>
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   Perform the day-to-day technical management of the Terminals Facilities related Maintenance Services and support the Contract Manager in commercial / legal disputes.
  </li>
  <li>
   Ensures a standard approach to safe working conditions and practices so as to ensure a safe working environment for all Employees and Contractors across the UAE wide Etihad Rail Network.
  </li>
  <li>
   Performs regular visits to the Terminals across the Etihad Rail Network to verify the quality of the work, status of the assets and standardizations of processes.
  </li>
  <li>
   Participates on the monthly meetings with the Service Provider Maintenance Managers and facilities Management Supervisors across the several regions / Maintenance Centres and drives Service Delivery excellence.
  </li>
  <li>
   Review of fault reports and identifies systematic (network wide) technical issues and drive the timely resolution of these by the Maintenance Service Provider and Supervisors.
  </li>
  <li>
   Approves the Facilities Management related Invoices and ensures that all SAP accounting tasks (SES, CRO, etc.) are performed in order to ensure timely settlement of such invoices.
  </li>
  <li>
   Manages all related Facilities Procurement requests, including PR creation and supporting documentation collection as well as follow up of all Signalling related procurement activities up to Service / Goods delivery.
  </li>
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   Support the Terminals Director in the creation / preparation of the yearly Operational Budget.
  </li>
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   Follows up on corrective actions and ensures that lessons learnt are cascaded to the whole Rail Network teams.
  </li>
  <li>
   Creates, reviews and updates all Facilities related Procedures, Instructions, Forms in accordance with the strategy set by the Terminals Director, and Business goals.
  </li>
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   Reviews all Service Provider&rsquo;s Maintenance Manuals and processes to ensure compliance with the Contractual dispositions and Etihad Rail DB Policies and Procedures.
  </li>
  <li>
   Ensures that his team and related sub-contractors comply Competence Management requirements to perform their duties.
  </li>
  <li>
   Manages the Facilities Management teams (and Facilities Sub-Contractors) to ensure that they are in-line with Operational and Safety objectives and plans.
  </li>
  <li>
   Reviews and endorses the Maintenance Service Provider Yearly Asset Maintenance Condition Report, where applicable.
  </li>
  <li>
   Prepares and participates in Business Continuation Exercises as Subject Matter Expert
  </li>
  <li>
   Participates in internal or external audit as Subject Matter Expert.
  </li>
  <li>
   Undertakes tasks and duties as directed by management and Terminals Director;
  </li>
 </ul>
 <p>
  Academic Qualifications:
 </p>
 <ul>
  <li>
   University degree in Electrical, Mechanical or Civil Engineering (or equivalent) and 10 years&rsquo; applicable experience;
  </li>
 </ul>
 <ol>
  <li>
   or
  </li>
 </ol>
 <ul>
  <li>
   High School Diploma and 15 years of applicable experience;
  </li>
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 <p>
  Professional Qualifications:
 </p>
 <ul>
  <li>
   Full driving license or ability to convert it to UAE License
  </li>
  <li>
   Knowledge of Terminals within railway environment
  </li>
  <li>
   Knowledge of UAE Fire Code and Electrical Wiring Regulations, ESTIDAMA, ASHRAE and NFPA Standards
  </li>
  <li>
   Recognized training qualification within Facilities Management
  </li>
  <li>
   Knowledge of SAP Maintenance module
  </li>
  <li>
   Knowledge of auditing techniques
  </li>
  <li>
   Recognized competence assessor qualification
  </li>
  <li>
   Contract Management principles knowledge
  </li>
 </ul>
 <p>
  Experience:
 </p>
 <ul>
  <li>
   Proven experience with Facilities Management and Depot Equipment Systems
  </li>
  <li>
   Proven experience with fault and root cause analysis
  </li>
  <li>
   8 years&rsquo; relevant experience on Facilities Management
  </li>
  <li>
   5 years&rsquo; relevant experience in a Heavy Rail Environment in the Middle East
  </li>
  <li>
   User experience with SAP
  </li>
  <li>
   Contract Management Experience
  </li>
 </ul>
 <p>
  Other Skills:
 </p>
 <ul>
  <li>
   Native or Competent English level (IELTS overall band 6 or equivalent)
  </li>
  <li>
   Physically fit to perform inspections in high heat environment
  </li>
  <li>
   Ability to Manage multi-cultural and multi-disciplinary teams
  </li>
  <li>
   Good planning skills
  </li>
  <li>
   MS Office skills
  </li>
  <li>
   Report Writing skills
  </li>
  <li>
   Analytical skills for problem solving
  </li>
 </ul>
 <p>
  Good communication and interpersonal skills and a proven ability to motivate and direct employees
 </p>
</div>


Terminal Facilities Maintenance Manager

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