assistant manager

duty manager - waldorf astoria cairo heliopolis Jobs in Cairo

duty manager - waldorf astoria cairo heliopolis

duty manager – club management Jobs in Cairo

duty manager – club management

front office manager - egypt Jobs in Cairo

front office manager - egypt

housekeeping manager

duty manager club management

Al Marasem Group

<div>
 
 As a Duty Manager, you will be responsible for managing the day-to-day operations of the
 
 clubhouse
 
 , ensuring an outstanding guest experience, smooth coordination between departments, and maintaining high standards of service, safety, and facility presentation.
 
 
 
 Your responsibilities will encompass the following key areas:
 
 
 
 
 Operational Management:
 
 
 <ul>
 <li>
 Supervise all clubhouse operations, including reception, housekeeping, F&amp;B, sports, and leisure activities.
 </li>
 <li>
 Ensure that all club facilities are clean, safe, and operating efficiently.
 </li>
 <li>
 Monitor staff performance and ensure adherence to company policies and service standards.
 </li>
 </ul>
 
 
 Customer Service &amp; Experience:
 
 
 <ul>
 <li>
 Handle member inquiries, feedback, and complaints professionally and promptly.
 </li>
 <li>
 Maintain a strong presence in public areas to ensure guest satisfaction.
 </li>
 <li>
 Coordinate member events, activities, and functions within the clubhouse.
 </li>
 </ul>
 
 
 Team Leadership:
 
 
 <ul>
 <li>
 Lead and motivate clubhouse staff to deliver top-quality service.
 </li>
 <li>
 Organize training sessions to enhance team performance and service delivery.
 </li>
 </ul>
 
 
 Administrative Duties:
 
 
 <ul>
 <li>
 Oversee daily reports, shift schedules, and inventory management.
 </li>
 <li>
 Ensure compliance with safety, hygiene, and maintenance procedures.
 </li>
 <li>
 Liaise with contractors and suppliers for maintenance and operational needs.
 </li>
 </ul>
 
 
 Financial &amp; Resource Control:
 
 
 <ul>
 <li>
 Support in managing budgets, expenses, and resource allocation.
 </li>
 <li>
 Monitor operational costs and identify areas for efficiency improvement.
 </li>
 </ul>
 
 
 
 
 
 To excel in this role, candidates should possess the following qualifications and attributes
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Hospitality Management, Business Administration, or related field
 
 .
 </li>
 <li>
 
 10 - 15 years
 
 of experience in club or hospitality management, preferably within a real estate or community setting.
 </li>
 <li>
 Strong leadership and communication skills.
 </li>
 <li>
 Excellent problem-solving and organizational abilities.
 </li>
 <li>
 Proficiency in MS Office and facility management systems.
 </li>
 <li>
 Customer-oriented mindset with attention to detail and service excellence.
 </li>
 </ul>
 
 
</div>

Duty Manager – Club Management

Signify

<div>
 
 About Signify
 
 
 
 Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
 
 
 At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
 
 
 Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
 
 
 
 More About The Role
 
 
 
 This is an exciting job opportunity for you to light the way as a
 
 MEA Customs Manager
 
 in
 
 Cairo, Egypt
 
 with Signify.
 
 
 As a key member of the EMEA Trade &amp; Customs department, this role drives Customs and Trade Compliance excellence across the Middle East &amp; Africa to support seamless business execution.
 
 
 
 Monitor MEA Customs Compliance
 
 
 
 <ul>
 <li>
 HS classification: support HS code determination for the region and audit correct use at clearance. Drive process enhancement with all stakeholders.
 </li>
 <li>
 Customs brokerage: manage the customs brokerage regional network with support of logistics teams. Guarantee performance and compliance of brokerage via strong post-entry auditing and business reviews.
 </li>
 <li>
 Audits: be the primary point of contact in case of customs authorities&rsquo; audit across the region.
 </li>
 <li>
 Origin: ensure compliant use of Free Trade Agreement benefits by the MEA entities.
 </li>
 <li>
 Export control: implement in the region the guidelines the Global Export Control &amp; Sanctions Manager
 </li>
 <li>
 Procedures: ensure the documentation of necessary procedures to guarantee the compliance of customs operations. Alignment with key stakeholders on key trade compliance related processes and procedures and continues monitoring business awareness and compliance.
 
 
 </li>
 </ul>
 
 Support MEA organization customs needs
 
 
 
 Provide regional customs legislation mastery to support business and logistics teams:
 
 
 <ul>
 <li>
 Authorization and customs facilitation: ensure manufacturing plants and commercial entities can enjoy the latest facilitations allowed by local regulations.
 </li>
 <li>
 Special flows: support local organizations with their customs-related needs for samples, returns, etc.
 </li>
 <li>
 Flow engineering: participate in flows setup with other stakeholders of the company, advising on customs prerequisites.
 </li>
 <li>
 Direct flows initiative: providing customs knowledge and support where needed.
 
 
 </li>
 </ul>
 
 Duty reliefs
 
 
 
 <ul>
 <li>
 Free Trade Agreements: drive initiative for import duty savings in compliance with regulation. Export: enhance product eligibility to FTA in collaboration with procurement and plant management.
 </li>
 <li>
 Customs regimes: assess any possibility of duty optimization for manufacturing plants and distribution centers by leveraging customs regimes use (bonded warehouse, productive regimes, inward/outward processing).
 
 
 </li>
 </ul>
 
 Reporting &amp; finance needs
 
 
 
 <ul>
 <li>
 Reporting: guarantee the collection of comprehensive duty reporting from brokers, enabling product-based analysis.
 </li>
 <li>
 Finance needs: ensure proper reporting to finance to enable monitoring of duty and brokerage associated costs.
 
 
 </li>
 </ul>
 
 More About You
 
 
 
 While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
 
 
 <ul>
 <li>
 Minimum 7-10 years of experience in a customs department.
 </li>
 <li>
 Advanced data analysis skills to support reporting and duty optimization
 </li>
 <li>
 Communication skills and ability to partner with many departments within the company but also to communicate with customs authorities.
 </li>
 <li>
 English and Arabic are a must.
 
 
 </li>
 </ul>
 
 Everything we&rsquo;ll do for you
 
 
 
 You can grow a lasting career here. We&rsquo;ll encourage you, support you, and challenge you. We&rsquo;ll help you learn and progress in a way that&rsquo;s right for you, with coaching and mentoring along the way. We&rsquo;ll listen to you too, because we see and value every one of our 30,000+ people.
 
 
 We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
 
 
 
 List The Benefits Here
 
 
 
 Come join us, and together we can light the way.
</div>

MEA Customs Manager

Hilton

<div>
 
 Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
 
 
 
 
 It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
 
 
 
 
 What we offer:
 
 
 
 Thriving work environment.
 
 
 Team members' special rates for Hilton hotels worldwide.
 
 
 Thousand opportunities for career growth and development.
 
 
 Comprehensive learning &amp; development programs that fits all fields.
 
 
 Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
 
 
 
 Competitive Compensation And Benefits.
 
 
 
 Daily duty meal.
 
 
 Life insurance.
 
 
 
 What will I be doing?
 
 
 
 A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Occupy the hotel lobby and other public areas, particularly at busy times
 </li>
 <li>
 Engage Guests in conversation and provide general assistance
 </li>
 <li>
 Manage, record, and resolve promptly all Guest complaints
 </li>
 <li>
 Meet and greet VIP Guests and major corporate clients upon arrival
 </li>
 <li>
 Coordinate the services and special facilities provided to long-stay Guests
 </li>
 <li>
 Understand all credit procedures and ensure they are applied
 </li>
 <li>
 Stay current with all hotel products, services, policies and emergency procedures
 </li>
 <li>
 Monitor Guest satisfaction reports and implement actions to improve results
 </li>
 <li>
 Handle, record and follow through with management issues or emergencies that arise
 </li>
 <li>
 Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous supervisory experience in Front Office within hotels industry
 </li>
 <li>
 Good knowledge of Health and Safety and security procedures
 </li>
 <li>
 Excellent leadership skills and exceptional communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 </li>
 <li>
 Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of ONQ Property Management System
 </li>
 <li>
 Previous experience in a luxury hotel environment
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Duty Manager - Waldorf Astoria Cairo Heliopolis

Emirates

<div>
 
 Job Purpose
 
 
 
 Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. To ensure efficient day to day Cargo Operations within the location by guiding and directing the team and adhering to EKSkyCargo procedures.
 
 
 <ul>
 <li>
 Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.
 </li>
 <li>
 Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously. Where appropriate, make recommendations and implement process improvement with GHA.
 </li>
 <li>
 Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo
 </li>
 <li>
 Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies
 </li>
 <li>
 Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies
 </li>
 <li>
 Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner, restoring customer confidence
 </li>
 <li>
 Update and maintain Cargo Systems in order to provide the requisite customer service information and produce and analyse periodic reports and statistics
 </li>
 <li>
 Supervisory accountabilities:
 </li>
 <li>
 Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained. Provide on the job training and manage performance, including corrective action. Undertake performance appraisals and development planning
 </li>
 <li>
 Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.
 </li>
 <li>
 Deputise for the Cargo Manager where no senior manager is on duty and/or act as the Duty Manager e.g. Freighter.
 
 
 </li>
 </ul>
 Educated to A-Level (or equivalent) with at least 5 years experience in a Cargo Operations environment, including at least 3 years as a Senior Cargo Agent with previous experience in team leading.
 
 
 OR
 
 
 Educated to Degree (or equivalent) with at least 2 years experience in a Cargo Operations environment, including at least 1 year experience as a Senior Cargo Agent with previous team leading experience and completion of supervisory training.
 
 
 Qualification
 
 
 Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate
 
 
 Knowledge of Advanced Load Control, Weight &amp; Balance procedures and Live Animal Regulations
 
 
 PC based skills including Microsoft Word/ Excel/ E-mail
 
 
 Analytical and numeracy skills
 
 
 Fluency in English and the language of the country you are working is essential.
 
 
 Other job related information
 
 
 Shift pattern
 
 
 The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.
 
 
 Please note that you must have the right to live and work in Egypt.
 
 
 Salary &amp; benefits
 
 
 Competitive salary.
</div>

Cargo Officer - Cairo

GFC for Energy Services

<div>
 
 
 Company Description
 
 
 
 GFC for Energy Services is a leading provider of Oil &amp; Gas and Energy service solutions, headquartered in the Kingdom of Saudi Arabia, with operational presence across the MENA region and Europe.
 
 
 We specialize in rotating and static equipment installation, commissioning, troubleshooting, and maintenance services for major energy operators and EPC contractors.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Service Manager is responsible for supervising and supporting the execution of projects across multiple international locations. This role oversees daily field operations, resource planning, budgeting, and performance delivery to meet client expectations and company standards.
 
 
 The role is based in Cairo, Egypt and requires frequent travel to project sites globally (up to 6 months per year) &ndash; Hybrid Remote work policy.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Overseeing day-to-day project operations, managing programs, budgeting, and ensuring efficient project delivery within the Energy services sector.
 </li>
 <li>
 Act as focal point in site execution.
 </li>
 <li>
 Responsible for resources assigning and utilization managing ( Technicians, Specialists and Field Engineers)
 </li>
 <li>
 Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training.
 </li>
 <li>
 Interfacing with customers, sales, project management and integrated services to coordinate appropriate technical resources when and where required.
 </li>
 <li>
 Promote and ensure compliance to company and regulatory HSE &amp; Quality requirements.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 B.Sc. degree mechanical engineering or equivalent
 </li>
 <li>
 Overall 10 to 12 years of experience.
 </li>
 <li>
 Previous experience in Oil &amp; Gas / Energy sectors services is a must
 </li>
 <li>
 Previous experience of rotating equipment especially gas turbines/compressors is mandatory.
 </li>
 <li>
 Previous experience in related role / managerial position is essential.
 </li>
 <li>
 Willing to Travel to site locations (
 
 up to 5 months per year
 
 )
 </li>
 <li>
 Arabic and English fluency spoken and written
 </li>
 </ul>
 
 
 
 
 
 Mandatory Technical requirements:
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 Full knowledge of major/minor outages, preparations, required resources and excellence.
 </li>
 <li>
 Hands-on experience with
 
 Heavy-Duty Gas Turbines (GE / NP brands preferred)
 
 including Major Overhauls.
 </li>
 <li>
 Practical experience executing
 
 Maintenance for Centrifugal and Reciprocating Gas Compressors (GE / NP brands preferred)
 
 .
 </li>
 <li>
 Strong technical knowledge of
 
 Aero-Derivative Gas Turbines
 
 (hands-on execution experience is a plus).
 </li>
 <li>
 Good technical understanding of
 
 Steam Turbines
 
 (hands-on experience is advantageous).
 </li>
 <li>
 Broad understanding of
 
 rotating equipment maintenance
 
 , including pumps, motors, and generators.
 </li>
 </ul>
 
 
 
 
 
 Mandatory Managerial and PM requirements:
 
 
 <ul>
 <li>
 
 Minimum of 5 years of experience as project manager for maintenance, construction/installation/upgrade projects.
 
 </li>
 <li>
 
 Strong experience managing the project scope, cost control, budget, schedule, coordinating resources, monitoring progress and reporting.
 
 </li>
 <li>
 
 Minimum of 8 years of experience as people manager and team leading.
 
 </li>
 <li>
 
 Demonstrated experience in managing tight timeline or budget or resources while maintaining safety and quality, Conflict resolution and team motivation skills.
 
 </li>
 <li>
 
 Demonstrate experience in managing site teams.
 
 </li>
 <li>
 
 Demonstrate solid stakeholder management experience
 
 </li>
 </ul>
 
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Competitive base salary
 </li>
 <li>
 Attractive site allowances
 </li>
 <li>
 Full Medical coverage
 </li>
 <li>
 Company performance bonus
 </li>
 <li>
 Strong technical and soft skills training programs
 </li>
 <li>
 Flexible hours and remote work policy
 </li>
 </ul>
</div>

Service Manager

UN Women

<div>
 
 Job Description
 
 
 
 
 Background:
 
 
 
 UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.
 
 
 Placing women's rights at the centre of all its efforts, UN-Women will lead and coordinate the United Nations System's efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It will provide strong and coherent leadership in support of Member States' priorities and efforts, building effective partnerships with civil society and other relevant actors. The UN Women Security &amp; Safety Services within the Division of Management and Administration reporting to the Executive Director, is responsible for all aspects of security and safety management for UN-Women.
 
 
 Under the direct supervision of the UN Women Global Security Advisor and in coordination with the Regional Directors in the Asia and the Pacific and Arab States/North Africa regions, the Regional Security Specialist for Asia and the Pacific and Arab States/North Africa (2 regions), is responsible for all aspects of the UN Women Security and Safety services. The UN Women Regional Security and Safety Specialist is to advise, assist and support UN Women Headquarters, Regional, Multi-Country, Country Offices, and UN Women Security Field personnel with their security and safety responsibilities. The responsibilities are aligned to UN Security Management System and UN Women security policies, procedures and guidelines to minimize the risk to UN Women personnel, property, and operations in the field while at the same time enable UN Women programme delivery throughout the organization.
 
 
 The duty station for this position is Cairo, Egypt, whilst the incumbent may be requested to operate and travel beyond assigned regions when required.
 
 
 
 Key Functions and Accountabilities:
 
 
 
 
 Provide technical support, guidance, and advice to Country, Multi-Country and Regional Offices
 
 
 
 <ul>
 <li>
 Provide security advice, recommendations to the Regional Offices, Country Offices and field offices in assigned regions, including senior management;
 </li>
 <li>
 Approve organizational missions;
 </li>
 <li>
 Participate in development and implementation UN Women security policy, interpret existing security policies;
 </li>
 <li>
 Manage security evaluations and provide advice on security measures for the residences (Residential Security Measures - RSM) of UN Women personnel, as well as on latest trends and threats to personnel safety and security;
 </li>
 <li>
 Track developing threats and related risks, reviewing the impact of security factors and risk on UN Women personnel, premises, assets, planning, programme design and delivery;
 </li>
 <li>
 Provides timely and proactive recommendations to the UN Women Global Security Adviser, Senior Management, regarding effective risk prevention and mitigation measures, including possible UN Women support needs and improvements;
 </li>
 <li>
 Provide security surge support outside of the designated &lsquo;Duty Station&rsquo; as required;
 </li>
 <li>
 Provide remote security support to identified UN Women personnel, offices, programmes and projects as required;
 </li>
 <li>
 Advise and support UN Women Security Focal points with regard UN Women online security assessments systems.
 
 
 
 </li>
 </ul>
 
 Manage security assessments and take necessary action
 
 
 
 <ul>
 <li>
 Oversee substantive assessment of the security situation at duty stations and ensure adequate collation and verification of security information;
 </li>
 <li>
 Finalize organizational security assessments to enable UN Women programme delivery;
 </li>
 <li>
 Participates in UNSMS mandated security risk management assessments, and communicates change process where applicable.
 
 
 
 </li>
 </ul>
 
 Liaise with and participate in the local and regional security community
 
 
 
 <ul>
 <li>
 Liaise and coordinate with the host government security organizations and/or personnel, including national and local provincial authorities, military, and police officers, as well as non-governmental organizations, UN entities, and other non-State actors;
 </li>
 <li>
 Participate as a member of security groups, particularly IASMN Working Groups as designated by the UN Women Global Security Adviser;
 </li>
 <li>
 Provide an advisory presence at UN security management meetings such as the country SMT, UNCT, and OMT
 </li>
 <li>
 Maintain a security network of international and national security personnel;
 </li>
 <li>
 Represent UN Women on behalf of the Global Security Adviser at security meetings, and attends security; workshops/training sessions, working groups and conferences as directed;
 </li>
 <li>
 Participate in inter-agency security working groups to advise other UN agencies on the mainstreaming of gender into security and risk management and advocate the UN Women mandate.
 
 
 
 </li>
 </ul>
 
 Collect, update, and communicate security information
 
 
 
 <ul>
 <li>
 Provides update, initial input, design and information to HQ in relation to the security intranet portal, documentation, reports;
 </li>
 <li>
 Disseminate security information and measures to personnel; using security&rsquo;s intranet page to share policy and programme updates;
 </li>
 <li>
 Disseminate analytical products and outputs of the Section to stakeholders; Conduct regular communications with UN Women Security Focal Points;
 </li>
 <li>
 Establish a UN Women Warden System/Communication Tree where applicable;
 </li>
 <li>
 Assist UN Women offices in assigned region on implementation of UN Women Mass Notification and Personnel Accounting system.
 
 
 
 </li>
 </ul>
 
 Develop, maintain, manage and implement the UN Women Security Plan, including updating personnel lists
 
 
 
 <ul>
 <li>
 Oversee the development and implementation the UN Women Security Plan in accordance with the UN Security Plan; maintain the plan;
 </li>
 <li>
 Manage the preparation and review of the UN Security Plan and provide technical support in its implementation;
 </li>
 <li>
 Provide advice and recommendations in the selection and purchasing of security equipment and services;
 </li>
 <li>
 Procure security services and equipment as required;
 </li>
 <li>
 Prepare and submit security clearance/movement of personnel requests;
 </li>
 <li>
 Develop, manage, coordinate and implement the UN Women Warden System.
 </li>
 <li>
 Keep and update of information related to UN Women offices locations in Global Premises Directory.
 
 
 
 </li>
 </ul>
 
 Monitor, manage and implement UN Women compliance of the Security Risk Management Measures (SRMM) established for the duty station/s
 
 
 
 <ul>
 <li>
 Compile data required for the SRMM Self-Assessment of the UN Women and UN Security and Safety Compliance Survey (SSCS) Programme;
 </li>
 <li>
 Provide technical support to and advise the UN Women Security Focal Points in the completion and updating of the SSCS;
 </li>
 <li>
 Provide technical support to and advise the UN Women Security Focal Points in the evaluation and implementation of the UN Women Security and Safety Compliance Action Plan (SSCAP);
 </li>
 <li>
 Provide technical advisory support to the Security Focal Points for the UN Women Security Compliance Enhancement Funding (SSCEF);
 </li>
 <li>
 Implement SRMM for UN Women personnel, premises and assets, and systems and protocols, in accordance with organizational risk acceptance, ensuring the mainstreaming of security;
 </li>
 <li>
 Provide UN Women managers with prescriptive content such as policy, risk management methodology, SRMM and RSM;
 </li>
 <li>
 Provide technical support to security compliance input of all UN Women offices within AOR;
 </li>
 <li>
 Provide technical support to the Programme team in completing and submitting the UN Women online Programme Assessment format.
 
 
 
 </li>
 </ul>
 
 Report security and safety incidents affecting UN Women personnel, programmes, offices and assets
 
 
 
 <ul>
 <li>
 Collate information and provide inputs to security reports, such as the Security &amp; Safety Incident Reporting System (SSIRS), Security Risk Management (SRM) Assessments and other ad-hoc incident reports;
 </li>
 <li>
 Manage security evaluations and surveys of RO/MCO/CO/PPOs, as required;
 </li>
 <li>
 Finalize accurate and timely written country briefings; add substantive inputs to position papers from a field perspective;
 </li>
 <li>
 Provide periodic reports on UN Women implementation of internal and external security protocols and systems;
 </li>
 <li>
 Provide information to the country UN Security Management System (UNSMS) as required.
 
 
 
 </li>
 </ul>
 
 Develop and conduct training courses on security and safety awareness, preparedness, mainstreaming, BCP and specialized functions
 
 
 
 <ul>
 <li>
 Participate in the development and delivery of UNSMS training;
 </li>
 <li>
 Develop UN Women specific security training and conduct security training;
 </li>
 <li>
 Provide security orientation to newly assigned personnel members and security briefings;
 </li>
 <li>
 Provide security mainstreaming sessions as required;
 </li>
 <li>
 Provide Business Continuity training sessions as required and under the guidance of the UN Women Business Continuity Coordinator;
 </li>
 <li>
 Provide Occupational Safety and Health (OSH) training sessions as required and under the guidance of the UN Women Occupational Health and Safety Manager;
 </li>
 <li>
 Provide Business Continuity Plan training sessions and assist in implementation of Business Continuity and Crisis Management Application as required;
 </li>
 <li>
 Monitor compliance with Business Continuity and Crisis Management requirements and guide UN Women offices to achieve desired compliance level;
 </li>
 <li>
 Coordinate with Human Resources to provide UN Women Representatives and Heads of Offices security briefings.
 </li>
 <li>
 Identify, develop and deliver specialized security training under the guidance of the Global Security Adviser.
 
 
 
 </li>
 </ul>
 
 Manage the Budget and Finances
 
 
 
 <ul>
 <li>
 Manage the security annual work plan and related budget; initiate budget revisions for approval;
 </li>
 <li>
 Prepare security budgets as well as completion of UN Women SCEF funding requests;
 </li>
 <li>
 Provide substantive security inputs to UN Women AWP/SN, programme appraisal bodies, and related budgets;
 </li>
 <li>
 Monitor and support allotted UN Women Security Compliance funds to budget and utilize them in a timely manner within Quantum;
 </li>
 <li>
 Monitor and communicate the costs and expenditures remain within budget and approved limits through the monitoring of monthly Quantum budget reports;
 </li>
 <li>
 Keep the Global Security Adviser updated on expenditures in the operational budget and follow closely remaining expenditure;
 </li>
 <li>
 Manage budget closures and reports as per HQ processes;
 </li>
 <li>
 Ensure that all projects and programmes contribute resources to implementation of security measures.
 
 
 
 </li>
 </ul>
 
 Personnel Management
 
 
 
 <ul>
 <li>
 Provide supervision and guidance to Sub-Regional Security Specialists;
 </li>
 <li>
 Act as second reporting offices for in-country security staff when required;
 </li>
 <li>
 Provide guidance and training to Local Security Associates in assigned region.
 
 
 
 </li>
 </ul>
 
 Perform other security-related tasks including but not limited to:
 
 
 
 <ul>
 <li>
 Provide Air Travel Focal Point services to UN Women as per CATSU requirements;
 </li>
 <li>
 Maintain liaison with commercial companies used for UN Women security at offices and residences, in order to ensure the effective and efficient use of the guard force.
 
 
 
 </li>
 </ul>
 
 The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.
 
 
 
 
 Competencies :
 
 
 
 
 Core Values:
 
 
 
 <ul>
 <li>
 Integrity;
 </li>
 <li>
 Professionalism;
 </li>
 <li>
 Respect for Diversity.
 
 
 
 </li>
 </ul>
 
 Core Competencies:
 
 
 
 <ul>
 <li>
 Awareness and Sensitivity Regarding Gender Issues;
 </li>
 <li>
 Accountability;
 </li>
 <li>
 Creative Problem Solving;
 </li>
 <li>
 Effective Communication;
 </li>
 <li>
 Inclusive Collaboration;
 </li>
 <li>
 Stakeholder Engagement;
 </li>
 <li>
 Leading by Example.
 
 
 
 </li>
 </ul>
 Please visit this link for more information on UN Women&rsquo;s Values and Competencies Framework:
 
 
 
 Functional Competencies:
 
 
 
 <ul>
 <li>
 Excellent knowledge of security and risk management;
 </li>
 <li>
 Excellent knowledge of country's security situation/ laws;
 </li>
 <li>
 Ability to be client focused;
 </li>
 <li>
 Excellent analytical skills;
 </li>
 <li>
 Ability to create, edit and present information in clear, presentable and concise formats;
 </li>
 <li>
 Ability to build effective client relationships and partnerships;
 </li>
 <li>
 Ability to interact at all levels of staff/organization;
 </li>
 <li>
 Excellent interpersonal skills;
 </li>
 <li>
 Ability to provide guidance and support to others;
 </li>
 <li>
 Ability to plan, prioritize and deliver tasks on time;
 </li>
 <li>
 Ability to develop creative solutions;
 </li>
 <li>
 Ability to function effectively in crisis and stressful circumstances.
 
 
 
 </li>
 </ul>
 
 Recruitment Qualifications:
 
 
 
 
 Education and Certification:
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree (or equivalent) in management, security, security management, business administration, law enforcement, international relations, programme management or a related field.
 </li>
 <li>
 A first-level university degree in these or similar fields, in combination with a multi-year education in security management, such as UN, military or police senior Command and Staff College qualification with command experience at senior level, may be accepted in lieu of the advanced university degree
 </li>
 <li>
 A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 A minimum of 7 years of progressively responsible experience in security of which at least 2 years is in a regional security role is required.
 </li>
 <li>
 Experience of conducting security and/or safety risk assessments as integral part of operational planning and the enabling of operations is required.
 </li>
 <li>
 Budget management experience as it relates to field security support is required
 </li>
 <li>
 Minimum 1 year of experience in implementation of business continuity programme.
 </li>
 <li>
 Experience of disaster and/or conflict surge support is highly desirable.
 </li>
 <li>
 Experience in UNSMS is desirable.
 
 
 
 </li>
 </ul>
 
 Languages:
 
 
 
 <ul>
 <li>
 Fluency in English and Arabic is required.
 </li>
 <li>
 Knowledge of another official UN language is desirable (French, Chinese, Russian or Spanish).
 
 
 
 </li>
 </ul>
 
 Statements :
 
 
 
 In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
 
 
 
 Diversity and inclusion:
 
 
 
 At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
 
 
 If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
 
 
 UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women&rsquo;s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)
 
 
 
 Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process
 
 .
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UN Women: Regional Security and Safety Specialist, Cairo, Egypt, P4 FTA

<div>
 
 Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
 
 
 
 
 It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
 
 
 
 
 What we offer:
 
 
 
 Thriving work environment.
 
 
 Team members' special rates for Hilton hotels worldwide.
 
 
 Thousand opportunities for career growth and development.
 
 
 Comprehensive learning &amp; development programs that fits all fields.
 
 
 Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
 
 
 
 Competitive Compensation And Benefits.
 
 
 
 Daily duty meal.
 
 
 Life insurance.
 
 
 
 What will I be doing?
 
 
 
 As Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner.
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Calm, efficient, and organized with great attention to detail
 </li>
 <li>
 Ability to multi-task while maintaining a positive attitude when working with a Guest
 </li>
 <li>
 Professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience using ONQ system
 </li>
 <li>
 Previous work experience in a luxury hotel enviroment
 </li>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Agent - Waldorf Astoria Cairo Heliopolis

Explore 988+ Duty manager club management in Cairo this November. Find roles across top companies and apply now to boost your career.