facilities supervisor - maintenance engineering

operations manager

associate manager - quality and hygiene Jobs in Cairo

associate manager - quality and hygiene

facilities coordinator

facilities supervisor - maintenance engineering Jobs in Cairo

leasing manager

housekeeping manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25196095
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 1 year experience in the housekeeping or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Assisting in Managing Housekeeping Operations
 
 
 
 <ul>
 <li>
 Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
 </li>
 <li>
 Works effectively with the Engineering department on guestroom maintenance needs.
 </li>
 <li>
 Supervises the property general cleaning schedule.
 </li>
 <li>
 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
 </li>
 <li>
 Inventories stock to ensure adequate supplies.
 </li>
 <li>
 Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
 </li>
 <li>
 Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
 </li>
 <li>
 Supports and supervises an effective inspection program for all guestrooms and public space.
 </li>
 <li>
 Communicates areas that need attention to staff and follows up to ensure understanding.
 </li>
 <li>
 Ensures all employees have proper supplies, equipment and uniforms.
 
 
 </li>
 </ul>
 
 Managing Departmental Costs
 
 
 
 <ul>
 <li>
 Participates in the management of the department&rsquo;s controllable expenses to achieve or exceed budgeted goals.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
 </li>
 <li>
 Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Participates as needed in the investigation of employee accidents.
 </li>
 <li>
 Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
 </li>
 <li>
 Ensures employees understand expectations and parameters.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
 </li>
 <li>
 Participates in the employee performance appraisal process, providing feedback as needed.
 </li>
 <li>
 Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
 </li>
 <li>
 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Housekeeping Manager

noon

<div>
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, Noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. Noon is a work in progress; we&rsquo;re six years in, but only 5% done. Noon&rsquo;s mission: every door, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 
 The Facilities Coordinator will support the Facilities Manager in overseeing daily office operations, ensuring a seamless, safe, and highly functional workplace. This role involves managing a variety of soft and hard services, coordinating corporate travel, and assisting with the strategic fit-out and relocation to a new office space.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 1. Maintenance &amp; Housekeeping:
 
 <ul>
 <li>
 Conduct daily floor walks to identify and log maintenance issues (furniture, plumbing, electrical).
 </li>
 <li>
 Coordinate with technicians and contractors to ensure all repairs are completed with minimal disruption.
 </li>
 <li>
 Supervise the housekeeping team to maintain high standards of cleanliness in all workspaces, kitchens, and restrooms.
 </li>
 </ul>
 
 
 
 
 2. Security &amp; Safety:
 
 <ul>
 <li>
 Assist in monitoring CCTV systems and implementing office security protocols.
 </li>
 <li>
 Maintain the office "Lost &amp; Found" log and manage employee access cards.
 </li>
 <li>
 Ensure all health and safety regulations are met and fire safety equipment is regularly inspected.
 </li>
 </ul>
 
 
 
 
 3. Logistics &amp; Event Management:
 
 <ul>
 <li>
 Oversee the setup of meeting rooms and event spaces for large-scale corporate gatherings.
 </li>
 <li>
 Manage buffet supplies, catering deliveries, and pantry inventory.
 </li>
 <li>
 Coordinate internal company events, ensuring all logistical needs are met on time.
 </li>
 </ul>
 
 
 
 
 4. Travel Management:
 
 <ul>
 <li>
 Handle all employee and executive travel bookings, including flights, hotels, and ground transportation (Uber).
 </li>
 <li>
 Reconcile travel expenses and ensure compliance with company travel policies.
 </li>
 </ul>
 
 
 
 
 5. Office Fit-out &amp; Relocation (Special Project)
 
 <ul>
 <li>
 Support the Facilities Manager in the new office site selection and fit-out process.
 </li>
 <li>
 Act as a point of contact for contractors during the construction/design phase.
 </li>
 <li>
 Assist in the physical transfer of assets and employees to the new location to ensure a smooth transition.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 We&rsquo;re seeking driven, resourceful individuals who thrive in a fast-paced startup environment and embrace problem-solving with a bias for action. We value clear, honest communication and expect a strong commitment to high standards holding yourself and others to a level of excellence in everything you do. Every hire should elevate the talent bar, contributing to a culture built on transparency, accountability, and a consistent focus on quality. If you're someone who speaks up, challenges the norm, and is committed to building something meaningful, you&rsquo;ll thrive here.
 
</div>

Facilities Coordinator

Holiday Inn

<div>Are you ready to take your hospitality career to the next level? At Holiday Inn Cairo Citystars, a proud GPTW Certified hotel, we believe in creating unforgettable experiences for our guests and a vibrant workplace for our team. If you&rsquo;re passionate about exceptional service and thrive in a dynamic environment, we want you to be our next Duty Manager!
Your Day-to-Day<ul><li>
Manage the day-to-day activities of the front office department consisting of reception, bellmen, doormen, valet, phone operators, guest relations and concierge, plan, schedule, and organize work to ensure proper coverage. Communicate and enforce policies and procedures.
</li><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li><li>
Monitoring and supporting progress toward IHG Rewards Club &amp; Ambassador enrolments, IHG Guest Heartbeat, Colleague Heartbeat, Social Media reviews against departmental goals.</li><li>
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
</li><li>Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties.</li><li>
Utilize True Hospitality skills to drive guest &amp; colleague engagement.
</li><li>Monitor, coordinate and execute the special needs and requests of IHG Rewards club guests, Ambassador guests, VIP, repeat guests and members of frequency program(s).
</li><li>Participates in an ongoing employee recognition program.
</li><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li><li>
Supervises same day selling procedures to maximize room revenue and property occupancy.</li><li>
Monitors advance deposit procedure</li><li>
Co-ordinates billing with the Finance Department</li><li>
Ensures Front desk handles billing and cash in accordance with Hotel&rsquo;s standards</li><li>
Co-ordinates group arrivals and departures</li><li>
Responds to positive and negative comments expressed in Guest Comment Cards and develops strategies to improve comment card results</li><li>
Implementing the customer recognition/service program, communicating and ensuring the process.</li><li>
Assists in the review of comment cards and guest satisfaction results with employees.
</li><li>Ensures employees have the proper supplies and uniforms.</li><li>
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li><li>
Maintains statistics on rooms and reservations, customer arrivals and departures, average occupancy rates and related information.</li><li>
Revises daily forecast whenever status changes and informs Department Heads as necessary</li><li>
Checks daily for out-of-order rooms, VIP rooms and special accommodation requests</li><li>
Seeks opportunities to improve the customer experience by seeking customer feedback, reviewing management reports and developing strategies to improve Department and Hotel services</li><li>
Assures the maximisation of total room occupancy by supervising the accurate listing of all future reservations</li><li>
Pre-blocks all special requests and/or VIP accommodations</li><li>
Controls and pre-assigns code markings for groups booked</li><li>
Provides effective sales effort at Front desk to maximise rooms revenue</li><li>
Conduct pre-shift meeting and review all information pertinent to the day&rsquo;s activities.</li><li>
Prepares and analyses reports in order to develop an informative database for decision making and to communicate upcoming business throughout the Hotel.</li><li>
Ensures that all employees follow safety rules and procedures</li><li>
Takes corrective action where required to improve safety of work areas</li><li>
Ensures that employees are trained in emergency procedures</li><li>
Keeps GM/Hotel Manager/FOM promptly and fully aware of all problems or unusual matters of significance.</li><li>
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include housekeeping, Engineering and Food and Beverage</li><li>
Always act as on hotel &ldquo;Manager on Duty&rdquo; during scheduled shift.</li><li>
May assist with other duties as assigned.
</li></ul>What we need from you
This is very high paced front of house multitasking managerial role in the front office department. Typically manages a large, frequently monitoring and moving around within sub-departmental areas in a full-service.
Experience<ul><li>
3-5 years&rsquo; experience a similar position or a related field experience preferably in a hotel of similar size and complexity and including supervisory experience.</li><li>
Experience in a 5-star hotel company is essential.</li></ul>
Skills<ul><li>
Excellent written and spoken communication skills in Arabic &amp; English, particularly to deal effectively with people from diverse backgrounds</li><li>
Familiar with hotel software systems Property Management System, Excel, PowerPoint &amp; other related systems.</li><li>
Able to work rotational shifts in any day of the week, including work nights, weekends, and/or holidays.</li><li>
Experienced, inspiring and motivating leader with excellent leadership, interpersonal and communication skills</li><li>
Demonstrated strong negotiation, influencing skills with high level of creativity and innovation</li><li>
Good time management skills; ability to prioritize and coordinate details; ability to multitask</li><li>
A self-directed, strong self-starter with relationship skills consistent with cultivating extensive personal interactions with diverse cast and guests</li><li>
Frequently standing up and moving about the facility and handling objects and equipment to maintain the facility.</li><li>
Ability to work as part of a diverse team.</li><li>
Maintains high confidentiality in regards to guest privacy and any related hotel matters.</li></ul>
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
<div>Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn&reg;️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we&rsquo;ve been on our journey since 1952.</div> 
<div>
 
</div><div>So if you can help our guests enjoy the brighter side of travel, we&rsquo;d love to give you a warm welcome to the Holiday Inn&reg;️ family.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Duty Manager - Holiday Inn Cairo Citystars

Accor

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Greeting and checking in/out guests efficiently while verifying registration information and processing payments
 </li>
 <li>
 Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions
 </li>
 <li>
 Handling guest inquiries, complaints, and special requests to ensure a positive experience
 </li>
 <li>
 Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records
 </li>
 <li>
 Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities
 </li>
 <li>
 Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property
 </li>
 <li>
 Following brand standards and company policies to ensure consistent service quality
 </li>
 <li>
 Manage online, phone and in-person room reservations
 </li>
 <li>
 Welcome guests, check them in, distribute room keys and explain the hotel&rsquo;s amenities
 </li>
 <li>
 Take payment from customers
 </li>
 <li>
 Respond to guests&rsquo; issues and complaints in a friendly, timely manner
 </li>
 <li>
 Explain local amenities and attractions to guests
 </li>
 <li>
 Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree of Hotel Management or Equivalent
 </li>
 <li>
 At least two years of customer service experience
 </li>
 <li>
 One year of front desk experience in the hospitality industry
 </li>
 <li>
 Excellent verbal communication skills
 </li>
 <li>
 Availability to work shifts, including evenings, weekends and holidays
 </li>
 <li>
 Ability to solve client issues in a friendly and timely fashion
 </li>
 <li>
 Friendly and welcoming demeanor
 
 
 </li>
 </ul>
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Fluency in English
 
 
 additional languages are a plus
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Front Office Agent - Sofitel Cairo Downtown Nile

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26014410
 
 
 
 Job Category
 
 Procurement, Purchasing, and Quality Assurance
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company&rsquo;s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Quality Assurance Goals
 
 
 
 <ul>
 <li>
 Coaches managers on adopting the Total Quality Management leadership style.
 </li>
 <li>
 Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
 </li>
 <li>
 Directs property quality efforts to address critical customer requirements.
 </li>
 <li>
 Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
 
 
 </li>
 </ul>
 
 Leading Quality Assurance Team
 
 
 
 <ul>
 <li>
 Trains team members and managers on problem solving, process improvement and strategic planning techniques
 </li>
 <li>
 Develops systems to enable employees to understand guest satisfaction results.
 </li>
 <li>
 Communicates a clear and consistent message regarding departmental goals to produce desired results.
 </li>
 <li>
 Coaches managers on adopting the Total Quality Management leadership style.
 </li>
 <li>
 Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.
 </li>
 <li>
 Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.
 
 
 </li>
 </ul>
 
 Managing Quality Tools
 
 
 
 <ul>
 <li>
 Ensures that management practices at all levels are aligned with quality tools.
 </li>
 <li>
 Uses data collection methods to compile, display, track, and analyze defect trends.
 </li>
 <li>
 Demonstrates and communicates key drivers of guest satisfaction for the brand&rsquo;s target customer.
 </li>
 <li>
 Analyzes issues and identifies trends.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Creates an atmosphere in all properties that meets or exceeds guest expectations.
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
 </li>
 <li>
 Ensures employees are treated fairly and equitably.
 </li>
 <li>
 Ensures that regular, ongoing communication is happening in quality assurance.
 </li>
 <li>
 Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
 </li>
 <li>
 Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
 </li>
 <li>
 Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door policy&rdquo; and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
 </li>
 <li>
 Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
 </li>
 <li>
 Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Quality

Hilton

<div>
 A Talent Acquisition Supervisor is responsible for supporting end-to-end recruitment activities across hotel operations, ensuring the timely attraction, selection, and hiring of high-quality talent. This role supports hotel staffing needs across operational while leading recruitment initiatives that align with brand standards, service culture, and business objectives
 
 
 
 What will I be doing?
 
 
 
 As a Talent Acquisition Supervisor, you are responsible for overseeing the recruitment process within the hotel to deliver an excellent staff experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Manage daily recruitment activities for hotel positions, including front office, housekeeping, F&amp;B, culinary, engineering, sales, and other operational roles
 </li>
 <li>
 Advertise for open positions on Hilton Careers Website and ensure all preapprovals are in place
 </li>
 <li>
 Source, screening, interview candidates
 </li>
 <li>
 Develop good internal and external relationships to obtain high-caliber candidates
 </li>
 <li>
 Maintain active applicant talent bank
 </li>
 <li>
 implement effective sourcing strategies using job portals, social media, referrals, career fairs, hospitality schools, and agencies
 </li>
 <li>
 Ensure a positive candidate experience that reflects the hotel&rsquo;s service culture and employer brand
 </li>
 <li>
 Oversee interview coordination, selection processes, job offers, and pre-employment requirements
 </li>
 <li>
 Contribute to employer branding initiatives and talent pipeline development
 </li>
 <li>
 Work with local organisations and schools to promote the hospitality industry
 </li>
 <li>
 Ensures Hilton Recruitment policy and procedures are in place
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Talent Acquisition Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Hospitality Management, or a related field
 </li>
 <li>
 Previous experience in a similar within the hotel or hospitality industry
 </li>
 <li>
 Excellent English language skills
 </li>
 <li>
 People person with a genuine drive to find talent
 </li>
 <li>
 Passionate for Hospitality and delivering excellent candidates experience
 </li>
 <li>
 Self-driven and capable of multitasking with high attention to details and accuracy
 </li>
 <li>
 Strong knowledge of hotel operations and hospitality staffing requirements
 </li>
 <li>
 Excellent communication and people skills
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

Talent Acquisition Supervisor

The American University in Cairo

<div>
 
 
 Purpose:
 
 
 
 The Vice President for Management and Operations (VP for M&amp;O) provides executive strategic leadership and is accountable for the University's operational and service infrastructure. This executive role is responsible for overseeing the efficient, safe, and effective delivery of all core campus operations, including buildings and grounds, campus services and security. The position ensures that all buildings meet safety and regulatory standards and leads the division to deliver client-centered service. It will also align with the University Architect for all buildings and renovation projects and off-campus real estate properties.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Executive Strategy and Operational Accountability:
 
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 Provide executive strategic leadership and assume full operational oversight for all physical and service infrastructure, energy, maintenance, campus services and security, ensuring seamless coordination and performance
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 Facilities, Infrastructure, and Energy Management:
 
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 Oversee the maintenance, repair, and improvement of the University's physical facilities for all campuses and properties
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 Develop and implement comprehensive maintenance programs for campus buildings, grounds, and infrastructure
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 Ensure utilities and energy solutions meet University needs, track energy performance, usage, and costs, and promote efficiency initiatives where possible
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 Core Campus Services and Client Experience:
 
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 Lead the delivery of a wide range of essential services, including, but not limited to, landscaping, housekeeping, housing, transportation, events and food services, medical services, travel, and business support
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 Champion a client-centered culture and service-driven approach
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 Strategic Oversight of Security and Safety:
 
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 Provide strategic leadership and oversight of all campus security and safety programs, encompassing security operations, environmental health and safety, fire safety, and emergency management, and ensuring compliance with regulations and protecting university personnel, assets, and information.
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 Financial Stewardship and Compliance:
 
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 Develop effective processes to manage all major contracts, budgets, and staffing. Ensure all buildings meet safety and regulatory standards. Oversee the assessment and management of security and environmental, health and safety (EHS) risks, ensuring compliance with all applicable laws and regulations
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 Policy, Performance, and Collaboration:
 
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 Develop and implement divisional policies and procedures, including a comprehensive standard operating procedure (SOP) handbook
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 Develop and monitor key performance indicators (KPIs) for the different departments
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 Partner with other departments and leadership to address facility-related needs and support operational requirements with a customer service focus
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 Requirements:
 
 
 
 
 Minimum Education Requirements:
 
 
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 Bachelor's degree in any engineering discipline, master's degree preferred
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 Experience:
 
 
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 Minimum 20 years of progressive facility management or operations experience, with a minimum of 10 years in an executive leadership role
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 Strong track records in maintenance and operations are essential
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 Skills:
 
 
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 Facilities Management Expertise: Proven executive experience in managing and maintaining large-scale, complex institutional facilities and diverse operational assets
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 Strategic Business Acumen: Ability to align all M&amp;O operational priorities directly with the University's overarching institutional goals and financial strategy
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 Executive Management: Ability to set priorities, monitor progress, track details, and develop or implement strategic action plans to achieve organizational goals, including assessing and resolving complex problem situations
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 Strategic Leadership: Ability to positively influence others, assess situations for importance or risks, and make clear, timely decisions aligned with organizational vision and values
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 Communication: Strong verbal and written communication skills are mandatory for stakeholder engagement and executive reporting
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 Conflict Resolution: High proficiency in negotiation, conflict resolution, and delivering persuasive presentations to executive and governing bodies
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 This position is open until filled
 
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the shortlist will be contacted
 
 
 
 
 
 
 "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
 
 
 
 
 
 
 &ldquo;We thank all individuals who have expressed interest in working at The American University in Cairo.&rdquo;
 
 
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Vice President for Management and Operations

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