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duty manager

Hilton

<div>Duty Manager
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. 
 
What will I be doing? 
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul>What are we looking for? 
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Calm, efficient and the ability to work well under pressure</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
<li>Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>In-depth knowledge of the hotel, leisure or service sector</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Duty Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution.
 </li>
 <li>
 Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments.
 </li>
 <li>
 Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service.
 </li>
 <li>
 Handle escalated guest issues with professionalism and empathy.
 </li>
 <li>
 Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience.
 </li>
 <li>
 Prepare and monitor accounts ensures correct account procedures are followed.
 </li>
 <li>
 Assist in training and mentoring staff to uphold the highest hospitality standards.
 </li>
 <li>
 Manage VIP 5* guest experiences, ensuring personalized service and attention to detail.
 </li>
 <li>
 Ensure compliance with hotel policies, procedures, and standards.
 </li>
 <li>
 Prepare shift reports and communicate relevant details to the management team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Qualifications
 
 
 Degree in Hospitality Management or similar
 
 
 <ul>
 <li>
 Work experience in Middle East in a 4-5 star hotels
 </li>
 <li>
 Work experience in supervisory roles in Front Office
 </li>
 <li>
 Excellent command of English language (both Oral and Written).
 </li>
 <li>
 Arabic language will be an advantage
 </li>
 <li>
 Knowledge of the OPERA Cloud system
 </li>
 <li>
 Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties.
 </li>
 <li>
 Must be able to work well under pressure in a fast paced and constantly changing environment.
 </li>
 </ul>
</div>

Seaworks Co

We are looking for an experienced Marine Base Manager to oversee and manage our daily port and vessel operations.Key Responsibilities:<ul><li>Lead and supervise the team handling daily ship and vessel movements.</li><li>Develop, review, and implement marine operations procedures in compliance with the Port Marine Safety Code and relevant regulations.</li><li>Manage marine staff, including duty allocation, training, leave scheduling, and workforce planning.</li><li>Support operations during routine and out-of-port activities.</li><li>Assist in coordinating and managing port incidents and emergency situations.</li><li>Perform on-call duties, including responsibilities related to DPA.</li></ul>Job Type: Full-timePay: QAR8,000.00 - QAR10,000.00 per month

Marine Base Manager

GRAND LEGACY HOTEL

Front Office Operations<ul><li>Supervise daily front desk activities and shift operations</li><li>Ensure room assignments, rates, and billing are accurate</li><li>Monitor cash handling, postings, and night audit readiness</li><li>Ensure compliance with hotel policies and brand standards</li></ul>Staff Supervision<ul><li>Supervise, train, and motivate front office team members</li><li>Prepare duty rosters and manage staff attendance</li><li>Conduct shift briefings and performance feedback</li><li>Assist in onboarding and training new employees</li></ul>Coordination &amp; Administration<ul><li>Coordinate with Housekeeping, Engineering, and Sales for room status and guest needs</li><li>Prepare daily reports and handover logs</li><li>Assist the Front Office Manager with administrative duties</li><li>Ensure safety, security, and emergency procedures are followed</li></ul>Requirements &amp; Qualifications<ul><li>Diploma or degree in Hotel Management or related field preferred</li><li>Minimum 2&ndash;3 years of front office experience, with supervisory exposure</li><li>Strong communication and leadership skills</li><li>Proficiency in hotel PMS (Opera or similar systems preferred)</li><li>Good knowledge of cash handling and guest relations</li><li>Ability to work shifts, weekends, and holidays</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: QAR2,800.00 per month

Front office supervisor

Azadea Group

<div>
 
 
 JOB PURPOSE
 
 
 
 The waiter is responsible for providing prompt, efficient service of food and beverages, taking orders and guiding runners while maintaining quality standards. He/she sets and clears tables, keeps the restaurant tidy and advises guests on menu items and drinks.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 <ul>
 <li>
 Arranges table set-ups before and after each customer according to the brand's established standards.
 </li>
 <li>
 Presents customers with the menu upon their arrival, assists in their item selection, takes orders and serves food in a timely manner.
 </li>
 <li>
 Communicates efficiently with the kitchen staff and barista to guarantee customer satisfaction and collaborates with other departments to ensure the smooth operation of all activities.
 </li>
 <li>
 Ensures the staff consistently delivers friendly, professional and timely service and reports immediately any discrepancies or customer complaints to the Manager on duty.
 </li>
 <li>
 Collects bill payments from customers and hands them over to the cashier.
 </li>
 </ul>
 
 
 
 
 
 LANGUAGE &amp; TECHNICAL SKILLS
 
 
 
 
 Language Proficiency
 
 
 <ul>
 <li>
 Fluency in English.
 </li>
 <li>
 Arabic is a plus.
 </li>
 </ul>
 
 
 EDUCATION
 
 
 
 High school degree.
 
 
 
 EXPERIENCE
 
 
 
 One years of experience in customer service in a similar role.
 
</div>

Waiter

Aspire Global Human Resources

WE ARE HIRING &ndash; BAR SUPERVISOR (FLOOR)5-Star Luxury Hotel | QatarAspire Global Human Resource is seeking an experienced Bar Supervisor (Floor) to oversee daily bar operations and ensure exceptional guest service standards.Key Responsibilities:<ul><li>Supervise floor operations of the bar and ensure smooth daily service</li><li>Lead, train, and motivate bar service staff (waiters/waitresses)</li><li>Ensure compliance with 5-star service standards and SOPs</li><li>Handle guest feedback and resolve service issues professionally</li><li>Coordinate with Bar Manager and kitchen for efficient service flow</li><li>Maintain cleanliness, grooming, and overall ambiance of the bar area</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years&rsquo; experience as a Bar Supervisor in a 5-star hotel or luxury venue</li><li>Strong knowledge of bar service operations and guest relations</li><li>Excellent leadership and communication skills</li><li>Fluent in English; additional languages are an advantage</li><li>Well-groomed, professional, and service-oriented</li><li>Ability to work flexible shifts</li></ul>What We Offer:<ul><li>Competitive salary and service charge</li><li>Accommodation, transportation, and duty meals (as per hotel policy)</li><li>Career growth opportunities within a luxury hotel environment</li></ul>Location: QatarAvailability: Immediate / Short notice preferredInterested candidates may send their CV to connect@aspireglobal-hr.comJob Type: Full-time

Bar Supervisor (Floor) for 5 Star Luxury Hotel

Turkish Donor

Requirements:<ul><li>Min 2-3 years&rsquo; experience of Store keeping (warehouse) , Procurement</li><li>knowledge of CRM System (SAP or Oracle) prefer</li><li>Computer literate (MS Office)</li><li>Willing to change Visa with valid QID</li></ul>Duty: 8 hours duty one hour break, one day weekly offCompany provide Accommodation and TransportationJob Type: Full-timePay: Up to QAR1,800.00 per monthApplication Question(s):<ul><li>Need to change visa (Sponsor ship) ,will you provide Noc?</li><li>Notice period to join?</li><li>Are you agree with our package?</li></ul>

Store keeper

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739 duty manager jobs IN Qatar Moph License Jobs In Qatar Moph License Jobs In Doha

Duty Manager

Duty Manager

Marine Base Manager

Front office supervisor

Waiter

Bar Supervisor (Floor) for 5 Star Luxury Hotel

Store keeper