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duty manager

IHG Hotels & Resorts

<div><div><div><p>About Us
</p></div><div><p>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
</p></div><div><p>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
</p></div><div><p>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
</p></div><div><p>Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach &amp; Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.
</p></div><div><p>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
</p></div><p></p><div><p>Your Day to Day
</p></div><div><p>As a Duty Manager, you will be at the heart of our hotel operations, ensuring smooth day-to-day performance while representing senior management during your shift. You will:</p>
<ul><li>Oversee the daily operations of the Front Office and ensure guest satisfaction at all times.</li>
<li>Act as the main point of contact for guests, handling special requests, feedback, and complaints with professionalism and empathy.</li>
<li>Support the Front Office Manager in leading, coaching, and motivating the team to deliver outstanding service.</li>
<li>Ensure all hotel standards, policies, and procedures are consistently followed.</li>
<li>Monitor room availability, occupancy, and revenue opportunities in coordination with the Reservations and Revenue teams.</li>
<li>Conduct regular inspections of public areas and guest rooms to ensure quality and cleanliness.</li>
<li>Respond effectively to emergency situations and ensure guest and team safety at all times.</li>
<li>Represent hotel management in the absence of senior leaders, making confident operational decisions.</li>
</ul></div><p></p><div><p>What We Need From You
</p></div><div><p>Ideally, you'll have some or all of the following competencies and experience we're looking for:
</p></div><div><ul><li>Previous experience in Front Office operations, preferably in a supervisory or duty management role within a 5-star luxury hotel.</li>
<li>Excellent communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).</li>
<li>Strong leadership presence, problem-solving ability, and guest-oriented mindset.</li>
<li>Familiarity with Opera PMS or similar hotel management systems.</li>
<li>The ability to remain calm, professional, and efficient under pressure.</li>
<li>A passion for creating memorable guest experiences and developing your team.</li>
</ul></div></div><p></p><div><p>What We Offer
</p></div><div><p>We&rsquo;ll reward all your hard work with competitive salary and benefits.
</p></div><div><p>Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
</p></div><div><p>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
</p></div><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Duty Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25169764<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Leading Guest Services Teams</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul><p><br>
</p><p><b>Maintaining Guest Services and Front Desk Goals</b></p>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul><br>
<p></p>
<p></p><p><b>Implementing Projects and Policies</b></p>
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Manages payroll administration.</li></ul><p><br>
</p><p><b>Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Supervises on-going training initiatives and conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Maintains high visibility in public areas during peak times.</li></ul>
<ul><li>Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul>
<ul><li>Performs Front Desk duties in high demand times.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
<br>
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25169764
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Leading Guest Services Teams
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  </li>
  <li>
   Encourages and builds mutual trust, respect, and cooperation among team members.
  </li>
  <li>
   Serves as a role model to demonstrate appropriate behaviors.
  </li>
  <li>
   Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  </li>
  <li>
   Celebrates successes and publicly recognizes the contributions of team members.
  </li>
  <li>
   Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Maintaining Guest Services and Front Desk Goals
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develops specific goals and plans to prioritize, organize, and accomplish your work.
  </li>
  <li>
   Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  </li>
  <li>
   Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
  </li>
  <li>
   Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
  </li>
  <li>
   Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
  </li>
  <li>
   Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ensuring Exceptional Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides services that are above and beyond for customer satisfaction and retention.
  </li>
  <li>
   Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  </li>
  <li>
   Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  </li>
  <li>
   Serves as a leader in displaying outstanding hospitality skills.
  </li>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Responds to and handles guest problems and complaints.
  </li>
  <li>
   Empowers employees to provide excellent customer service.
  </li>
  <li>
   Observes service behaviors of employees and provides feedback to individuals.
  </li>
  <li>
   Strives to improve service performance.
  </li>
  <li>
   Provides immediate assistance to guests as requested.
  </li>
  <li>
   Ensures employees understand customer service expectations and parameters.
  </li>
  <li>
   Participates in the development and implementation of corrective action plans to improve guest satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Implementing Projects and Policies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Implements the customer recognition/service program, communicating and ensuring the process.
  </li>
  <li>
   Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
  </li>
  <li>
   Manages payroll administration.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Conducting Human Resource Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  </li>
  <li>
   Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  </li>
  <li>
   Participates in employee progressive discipline procedures.
  </li>
  <li>
   Uses all available on the job training tools for employees.
  </li>
  <li>
   Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  </li>
  <li>
   Supervises on-going training initiatives and conducts training when appropriate.
  </li>
  <li>
   Participates in the employee performance appraisal process, providing feedback as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  </li>
  <li>
   Analyzes information and evaluating results to choose the best solution and solve problems.
  </li>
  <li>
   Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  </li>
  <li>
   Maintains high visibility in public areas during peak times.
  </li>
  <li>
   Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
  </li>
  <li>
   Performs Front Desk duties in high demand times.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 <br/>
 <br/>
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Qatar Duty Free - Manager Digital Marketing
</div></div><div><div>Ref #
</div><div>227753
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 30-Oct-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the Role:</b></p><p>
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our team as an Manager Digital Marketing who is responsible to lead and elevate the QDF brand by driving traffic to the company's web platforms and optimize the digital results by developing, implementing and overseeing long-term digital marketing campaigns including processes and ways of working as well as advertising techniques through a range of digital channels.</p><p><b>
Operations:</b></p><ul><li><p>
Manage and monitor the usage of the allocated budget with a clear directive to optimize performances and financial impacts.</p></li><li><p>
Maintain strong awareness of new and emerging solutions and channels through outside vendors as well as internal stakeholders to enable the digital team to deliver performance.</p></li><li><p>
Monitors closely the day-to-day operation within the digital ecosystem by providing regular tracking and reports to the leadership teams to ensure alignment with established processes.</p></li><li><p>
Support the digital marketing team by managing the planning and execution of digital and marketing activities across all touchpoints to deliver the best possible outcome from the digital activations.</p></li><li><p>
Be the primary owner of the KPIs and monitor daily performances per channel, paid and owned across all regions to ensure data-driven decision making is benefiting the operations.</p></li><li><p>
Maintain regular interactions with all relevant stakeholders including pricing, Loyalty, CRM, marketing, Digital and external stakeholders.</p></li><li><p>
Propose efficient media options from various partners to achieve targeted KPIs.</p></li><li><p>
Responsible for the continuous monitoring of competition to understand innovations and solutions offered.</p></li><li><p>
Ensure full understanding of online attribution modelling and usage of digital tech stack to navigate effectively digital tools.</p></li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you:</b></p><p>
High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 9 years of job-related experience OR Bachelor&rsquo;s Degree or Equivalent with Minimum 8 years of job-related experience</p><p><b>
Essential</b></p><ul><li><p>
Strong experience required in marketing and digital marketing</p></li><li><p>
Previous positions in a managerial marketing role required</p></li><li><p>
Previous experience in driving digital marketing agenda with large corporations is a must</p></li><li><p>
Experience in media buy, partnerships, performance marketing and loyalty marketing</p></li><li><p>
Expertise in digital tracking and monitoring aspects as well as reporting tools</p></li><li><p>
Communication &ndash; Expert - be able to communicate effectively with customers, colleagues and business partners and maintain clear, concise communication</p></li><li><p>
Creativity &ndash; Expert - be able to generate creative ideas and innovative solutions</p></li><li><p>
Analytical skills &ndash; Expert - be able to understand and analyze data, market, industry and customer behavior trends</p></li><li><p>
Market knowledge &ndash; Expert - be able to understand market and industry trends and keep abreast of changes in competitors, the industry and customer preferences</p></li><li><p>
Project Management &ndash; Competent - be able to manage complex projects on time and on budget. They must be able to coordinate the various stakeholders and resolve problems that arise along the way</p></li><li><p>
Data analytical tools &ndash; Expert - Proficiency in data analysis tools, like Excel, SQL, Python, R, SPSS, SAS, Tableau, Power BI, Matplotlib, Seaborn, Plotly and D3</p></li><li><p>
Strategic thinking &ndash; Expert - be able to think strategically to design effective action plans and identify growth opportunities, define clear objectives and measure the results of the campaigns</p></li><li><p>
Problem-solving &ndash; Expert - Ability to identify, analyze to find the best solutions by using critical thinking, logic, creativity and communication</p></li><li><p>
Team Work &ndash; Expert - Collaborative effort by working with various team seamlessly to provide the highest possible service to guests</p></li><li><p>
Attention to details &ndash; Expert - Meticulous in every aspect of service delivery and deep understanding of the desires and needs of guests</p></li><li><p>
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members</p></li></ul><p><b>
Preferred</b></p><ul><li><p>
Experience in travel retail</p></li><li><p>
Good understanding of digital retail players</p></li><li><p>
Loyalty marketing</p></li><li><p>
Growth mindset</p></li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227753</div></div></div></div></div></div></div></div>

Qatar Duty Free - Manager Digital Marketing

Hilton

<div><p>Duty Engineer - Hilton Salwa</p><p>
A Duty Engineer will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.</p><br>
<p><br>
<br>
<b>What will I be doing?</b></p><br>
<p>As a Duty Engineer, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards:</p>
<ul><li>Perform day-to-day routine and preventative maintenance within the hotel rooms</li>
<li>Respond promptly and efficiently to any maintenance calls that arise</li>
<li>Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard</li>
<li>Assist in the implementation of energy conservation program</li>
<li>Recommend maintenance system improvements and energy savings</li>
<li>Maintain all tools, equipment, and working areas in good condition</li>
<li>Keep your technical training knowledge and skills up to date</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>A Duty Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required</li>
<li>Current working knowledge of general maintenance and engineering work</li>
<li>Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar</li>
<li>Strong work ethic</li>
<li>A passion for delivering great customer service</li>
<li>Ability to work without close supervision and within established timeframes</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p>
<p>We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
</p><p>We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div>

Duty Engineer - Hilton Salwa

Kempinski Hotels

<div>
 <p>
  <strong>
   Application Deadline:
  </strong>
  30 November 2025
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Food &amp; Beverage
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Qatar - Doha
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant General Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 - Responsible to Head of Department/ Assistant Head of Department.
 <br/>
 - Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier.
 <br/>
 - Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
 <br/>
 - Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
 <br/>
 - Ensure that the place of work and surrounding area is kept clean and organised at all times.
 <br/>
 - Execute and demand the team to execute the highest level of service and set-up standards at all times.
 <br/>
 - Be knowledgeable of all services and products offered by the hotel.
 <br/>
 - Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
 <br/>
 - Set an example in terms of service, products and guidance of the team that reflects the concept.
 <br/>
 - Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
 <br/>
 - Organise tastings of daily dishes and new menus.
 <br/>
 - Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
 <br/>
 - Perform up selling for all items offered by the department assigned as well as offering alternatives.
 <br/>
 - Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
 <br/>
 - Produce reports and analysis of the outlet and present report in the monthly performance meeting.
 <br/>
 - Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
 <br/>
 - Assist in preparation of the outlet&rsquo;s budget.
 <br/>
 - Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
 <br/>
 - Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
 <br/>
 - Identify errors and correct them as required during set-up, service and breakdown of operations.
 <br/>
 - Implement a flexible work schedule based on business patterns.
 <br/>
 - Establish a pool of qualified and trained full and part time employees in conjunction with the hotel&rsquo;s People Services Department.
 <br/>
 - Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food &amp; Beverage departments.
 <br/>
 - Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
 <br/>
 - Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
 <br/>
 - Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
 <br/>
 - Attend all required trainings as described by the department.
 <br/>
 - Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
 <br/>
 - Report incidents that require disciplinary actions immediately to the Head of Department.
 <br/>
 - Prepare and review outlet&rsquo;s operations manual updates annually in accordance with the Assistant Head of Department.
 <br/>
 - Constantly improve the product quality by sourcing the best available products.
 <br/>
 - Support activities and cooperation with the suppliers.
 <br/>
 - Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
 <br/>
 - Organise all required outlet specific trainings as described by the department.
 <br/>
 - Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
 <br/>
 - Respond to any changes in the department as dictated by the hotel management.
 <br/>
 - Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
 <br/>
 - Ensure that the opening and closing procedures established for the outlet are followed.
 <br/>
 - Act as Food &amp; Beverage Duty Manager during the absence of the Food &amp; Beverage Head of Department and Assistant Head of Department.
 <br/>
 - Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 - Strong Food &amp; Beverage knowledge
 <br/>
 - Customer Resolution skills
 <br/>
 - Team Training skills
 <br/>
 - Appraisal training
 <br/>
 - Up selling skills
 <br/>
 - Strong personality
 <br/>
 - Ability to drive the team to provide high level of service and consistency
 <br/>
 - BA/BSc in Hospitality Management or related field, preferably from hotel school
 <br/>
 - Minimum 2 year in F&amp;B management role
 <br/>
 - Ability to work and communicate in a multinational environment
 <br/>
 - Ability to operate computer and office equipment
 <br/>
 - Proficiency in Excel and Word
 <br/>
 - Excellent written and verbal communication skills
 <br/>
 <br/>
 <strong>
  About Kempinski
  <br/>
  <br/>
 </strong>
 Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
 <br/>
 Embrace an experience as individual as you are!
 <br/>
</div>


Restaurant General Manager - Public House

<div><div><div><div><div><div><div><div>Job title
</div><div>Production &amp; Operation roles: Qatar Aircraft Catering Company| Qatar Airways Group
</div></div><div><div>Ref #
</div><div>250000LO
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 21-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>Begin Your Journey with Us</b></p><p>
We invite all ambitious and talented professionals to join Qatar Aircraft Catering Company (QACC), a subsidiary of Qatar Airways Group.</p><p>
Established in 2002, QACC is the exclusive catering company providing in-flight catering for the five-star Qatar Airways, other international airlines, airport lounges, Amiri flights, and ad hoc VIP flights at both Hamad International Airport and Doha International Airport.</p><p>
Led by an award-winning team, QACC crafts and seamlessly delivers premium in-flight and lounge catering services, enhancing passenger journeys worldwide. In 2023, we prepare an average of 200,000 meals daily, featuring over 70 international cuisines from our state-of-the-art flight kitchen at Hamad International Airport.</p><p>
We continuously push the boundaries of onboard fine dining by expanding our capabilities and competencies, setting new industry benchmarks in culinary excellence and operational efficiency that are second to none.</p><p>
We are currently looking for talented professionals to join our production and operational divisions within QACC.</p><p>
Please see the available roles below:</p><p><b>
Culinary Roles (Hot, Cold, Bakery, Pastry):</b></p><ul><li><p>
Chef De Partie</p></li></ul><p><b>
Bakery and Pastry Operation Roles:</b></p><ul><li><p>
Pastry Line Duty Manager</p></li><li><p>
Pastry Line Team Leader</p></li></ul><p><b>
Operational Roles:</b></p><ul><li><p>
Assembly Assistant I</p></li><li><p>
Stores Assistant I</p></li><li><p>
Equipment Processing Assistant II</p></li><li><p>
Dining Services Assistant II</p></li><li><p>
Operations Support Assistant II</p></li><li><p>
Equipment Operator</p></li><li><p>
Heavy Duty Driver</p></li><li><p>
Transport Team Leader</p></li><li><p>
Dining Services Team Leader</p></li><li><p>
Customer Service Supervisor</p></li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p>
Be part of an extraordinary story</p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p><p><b>
How to apply</b></p><p>
If you are interested in applying for any of the above positions, please upload your CV and complete the online application.</p><br>
<p></p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><ul><li><p>
High School Qualification with Minimum 2 years of job - related experience</p></li></ul><p>
OR</p><ul><li><p>
Bachelor&rsquo;s Degree or Equivalent with Minimum 1 years of job-related experience.</p></li></ul><p><b>
How to apply</b></p><p>
If you are interested in applying for any of the above positions, please upload your CV, Licenses and complete the questionnaire.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000LO</div></div></div></div></div></div></div></div>

Production & Operation roles: Qatar Aircraft Catering Company| Qatar Airways Group

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