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e commerce operations executive

Pharmazone Kuwait

Job TitleE-Commerce Operations Executive &ndash; Pharmacy SectorReporting ToE-Commerce ManagerJob PurposeTo manage and execute daily e-commerce operations across online delivery and aggregator platforms for pharmacy business, ensuring accurate stock availability, pricing, promotions, and performance monitoring in alignment with company strategy, regulatory requirements, and platform guidelines.Key Responsibilities<ul><li>Manage and control product availability and stock accuracy across all e-commerce and aggregator platforms (e.g. Talabat, Deliveroo, Tawseel, Cari).</li><li>Ensure all product listings, pricing, and descriptions are accurate and aligned with company pricing strategy and platform policies.</li><li>Apply, manage, and monitor offers, promotions, and campaigns across digital platforms.</li><li>Track and analyze daily and monthly performance indicators including sales, visibility, rankings, conversion, and operational KPIs.</li><li>Identify performance gaps, discrepancies, or operational issues and escalate with clear analysis and recommendations.</li><li>Maintain and update assortment lists and ensure correct product distribution across all online channels.</li><li>Coordinate with internal departments (Operations, Purchasing, Marketing, Warehouse, IT) to ensure smooth execution and timely resolution of issues.</li><li>Ensure full compliance with pharmacy regulations, internal policies, and platform requirements across all e-commerce operations.</li><li>Prepare periodic performance and operational reports as required by management.</li></ul>Qualifications &amp; Experience<ul><li>University degree holder (Business, Pharmacy, Supply Chain, or related field preferred).</li><li>Experience in e-commerce operations or online platforms is preferred.</li><li>Experience in pharmacy, retail, FMCG, or healthcare sector is an advantage.</li><li>Previous exposure to delivery aggregators or online marketplaces is preferred.</li><li>Experience in Kuwait is preferred but not mandatory.</li></ul>Required Skills &amp; Competencies<ul><li>Strong proficiency in Microsoft Excel (tracking, reporting, basic data analysis).</li><li>Analytical mindset with the ability to interpret sales and performance data.</li><li>Strong organizational and multitasking skills.</li><li>High attention to detail and operational accuracy.</li><li>Strong communication skills, both written and verbal.</li><li>Ability to work cross-functionally with multiple departments.</li><li>Bilingual Arabic &amp; English is preferred.</li></ul>Job Type: Full-time

E-Commerce Operations Executive

Alyasra Fashion

<div>
 
 
 Job Purpose
 
 
 
 As CRM &amp; Analytics Manager, you will lead the CRM strategy through Data and Analysis in line with the brand and trading objectives that converts data into high-impact business opportunities. You will be the bridge between insights and commercial action, driving revenue growth, margin improvement, and customer lifetime value across online and offline channels in the GCC fashion &amp; footwear market.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Own the CRM and analytics roadmap for five core domains:
 
 
 1) Customer demographics &amp; segmentation (purchase behavior, cohort analysis, CLV, churn prediction)
 
 
 2) Data and profiling (strategy, collection, enrichment)
 
 
 3) Campaign &amp; promotion effectiveness (attribution modeling, incrementality testing, ROI optimization)
 
 
 4) Inventory &amp; stock optimization (Product, category and sell through trends)
 
 
 5) Transactional &amp; omnichannel performance (basket analysis, channel shift, price elasticity, cannibalization)
 
 
 
 
 
 Translate insights into clear, actionable business opportunities and present them directly to Directors, Heads and Business unit managers.
 
 
 Partner with Marketing, Merchandising, E-commerce, Supply Chain, and Store Operations to embed analytics into decision-making.
 
 
 Design and enforce best-in-class CRM and marketing automation strategies using modern platforms (Webengage, Infobip, PowerBi, Shopify, GA/Looker etc.).
 
 
 Oversee the development of CRM dashboards, automated reporting, and predictive models.
 
 
 Drive advanced analytics initiatives: customer lifetime value modeling, propensity modeling, market basket analysis, inventory optimization algorithms, and personalized recommendation engines.
 
 
 Work closely with Cyber security teams to ensure full compliance with local data privacy regulations and champion data governance.
 
 
 Continuously scout and implement new tools, technologies, and methodologies to keep the CRM &amp; Analytics function ahead in the GCC Retail &amp; Digital space.
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 3+ years of progressive experience in CRM &amp; Analytics with a focus on consumer behavior.
 
 
 Proven track record in retail / fashion / footwear / luxury / e-commerce in the GCC or similar high-growth markets.
 
 
 Strong commercial acumen: you must demonstrate past examples where your insights directly drove financial impact.
 
 
 Experience managing omnichannel datasets (Store, e-commerce and hybrid customers).
 
 
 Excellent stakeholder management and storytelling skills; comfortable influencing business and Marketing decisions.
 
 
 
 
 
 
 
 
 
 Preferred
 
 (not mandatory)
 
 
 - Experience with machine learning use-cases in retail.
 
 
 - Arabic language proficiency.
 
 
 - Prior work in KUW, KSA or UAE retail market.
 
 
 
</div>

CRM & Analytics Manager

Alghanim INDUSTRIES

Date: 18 Feb 2026
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The role would be responsible for managing the fulfilment center, last mile delivery and cross border logistics ensuring efficient operations and excellent customer experience.
 Job Responsibilities
 <ul>
<li>Overall leader for e-commerce fulfilment center for multiple business and multiple brands.</li>
<li>Responsible for recruiting, training, and managing a high-performance team focused on quick and high-quality service to customer.</li>
<li>Setup and manage systems, facilities, and processes for e-commerce fulfilment center.</li>
<li>Manage the day-to-day warehousing and distribution operations of the fulfillment center.</li>
<li>Manage and report operations and customer experience KPI’s to all stakeholders.</li>
<li>Develop and maintain detailed project plans and timelines to ensure a quality experience on large and small-scale projects.</li>
<li>Build relations and collaborate with cross functional teams, suppliers, and support services to ensure smooth functioning of the operations.</li>
<li>Setup and manage in-store fulfilment operation flow and process and ensure alignment with all partners (ensure end-to end visibility into inventory and customer orders)</li>
<li>Manage order consolidation, cross docking, packaging, branding process and last mile delivery ensuring high-level of accuracy and excellent customer experience.</li>
<li>Identify and onboard existing and new partners and support regional expansion by coordinating with internal and external operational parties.</li>
<li>Understand the current system's capabilities and limitations, and continuously implement improvements for systems and processes.</li>
<li>Resource planning to minimize costs and meet service level agreement (SLA) requirements</li>
</ul>
Candidate Requirements
 <ul>
<li>Bachelor’s degree, ideally with major in supply chain management or business</li>
<li>7-10 years of work experience with fulfilment/warehouse management and building teams in large scale</li>
<li>Strong entrepreneurial and hands-on way of working</li>
<li>Experience in building up and managing online marketplaces</li>
<li>Goal-oriented and customer-centric</li>
<li>Excellent written and verbal communication skills in English (and preferable Arabic)</li>
<li>Strong sense of responsibility and accountability</li>
<li>Strong analytical skills</li>
<li>Able to execute work fast independently and in a team</li>
</ul>
Education Bachelor’s Degree in Supply Chain / Logistics or Business Administration

Sr. Manager - Fulfillment Center

Boutiqaat

<div>
 
 Do you know who&rsquo;s trending before they trend? Can you spot a viral creator from a mile away? Do you get excited by the engagement rate, audience demographics, and campaign ROI?
 
 
 If yes, we might be looking for you.
 
 
 
 
 
 At
 
 Boutiqaat
 
 , we don&rsquo;t just collaborate with celebrities we build powerhouse partnerships that drive brand love, customer engagement, and serious sales growth across our social commerce platform. And now, we&rsquo;re looking for a
 
 Celebrity Acquisition Officer
 
 to help us discover the next big names and turn influence into impact.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Identify celebrities, influencers, and rising creators aligned with our beauty, fashion, and lifestyle categories.
 </li>
 <li>
 Build and maintain a structured acquisition pipeline of high-potential talent.
 </li>
 <li>
 Analyze engagement rates, audience demographics, and content quality to assess partnership potential.
 </li>
 <li>
 Stay ahead of trends across Instagram, TikTok, YouTube, Snapchat, and beyond.
 </li>
 <li>
 Support onboarding and ongoing management of celebrity partners.
 </li>
 <li>
 Coordinate communication with creators, agencies, and managers.
 </li>
 <li>
 Ensure campaigns run smoothly from content schedules to final deliverables.
 </li>
 <li>
 Build strong, long-term relationships that keep partners engaged and excited.
 </li>
 <li>
 Assist in negotiating commissions, deliverables, and campaign scope.
 </li>
 <li>
 Support contract preparation, approvals, and documentation.
 </li>
 <li>
 Track payments, renewals, and partnership milestones.
 </li>
 <li>
 Maintain organized, up-to-date records of all celebrity agreements.
 </li>
 <li>
 Prepare reports and performance summaries for management.
 </li>
 <li>
 Track campaign results and recommend optimizations.
 </li>
 <li>
 Maintain dashboards and partnership performance data.
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Business, Communications, Digital Media, or related field.
 </li>
 <li>
 1&ndash;3 years&rsquo; experience in influencer marketing, digital marketing, talent coordination, brand partnerships, or e-commerce.
 </li>
 <li>
 Experience in beauty, fashion, lifestyle, or social commerce industries is preferred.
 </li>
 <li>
 Internship or hands-on campaign experience is a strong plus.
 </li>
 <li>
 Strong understanding of influencer and celebrity partnership models.
 </li>
 <li>
 Confident communicator in English and Arabic (written and verbal).
 </li>
 <li>
 Solid Excel &amp; PowerPoint skills (analytics lovers welcome).
 </li>
 <li>
 Familiarity with influencer platforms, CRM tools, and analytics dashboards is an advantage.
 </li>
 <li>
 Organized, detail-oriented, and commercially aware.
 </li>
 <li>
 Analytical mindset with the ability to turn data into insight.
 </li>
 <li>
 Professional, reliable, and relationship driven.
 </li>
 </ul>
 
 
 
 
 
 Why Boutiqaat?
 
 
 
 At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 
 
 
 
 
 
 Ready to Grow with Us?
 
 
 
 Kickstart your career with hands-on experience, expert mentorship, and real impact.
 
 
 Apply now and be part of something exciting!
 
</div>

Junior Celebrity Officer

Business Finance AnalystNumbers don&rsquo;t just sit in spreadsheets they tell stories, shape strategy, and fuel growth.At Boutiqaat, we&rsquo;re looking for a Business Finance Analyst who loves turning data into insight and partnering with teams to drive smart, profitable decisions across a fast-moving, commercial business.If you enjoy being at the crossroads of finance, strategy, and operations this role is for you.What You&rsquo;ll Be Doing:<ul><li>Own the preparation of annual budgets, rolling forecasts, and reforecasts alongside business teams</li><li>Turn historical data and business drivers into accurate, forward-looking financial models</li><li>Track performance vs. plan, explain variances, and recommend corrective actions</li><li>Support long-term planning, scenario analysis, and growth strategy assessments</li><li>Act as a trusted finance partner to commercial, marketing, operations, and supply chain teams</li><li>Deep dive into profitability by brand, category, influencer, campaign, and sales channel</li><li>Analyze pricing, promotions, and discounts to protect and optimize margins</li><li>Build financial models and business cases for new initiatives, investments, and business models</li><li>Deliver clear, timely management reports, dashboards, and presentations to leadership</li><li>Track key KPIs including GMV, revenue, gross margin, contribution margin, CAC, LTV, and operating costs</li><li>Translate data into actionable insights, highlighting risks and opportunities</li><li>Continuously improve reporting quality, automation, and structure</li><li>Monitor operating expenses and ensure alignment with approved budgets</li><li>Analyze cost drivers across marketing, logistics, fulfillment, warehousing, and overheads</li><li>Identify cost-saving and efficiency opportunities without impacting performance</li><li>Support vendor and procurement cost analysis when needed</li><li>Support month-end close by reviewing results and ensuring management numbers are accurate</li><li>Ensure compliance with internal controls, policies, and reporting standards</li><li>Collaborate with accounting, internal audit, and external auditors</li><li>Provide ad-hoc financial analysis and support to leadership and cross-functional teams</li></ul>What You Bring to the Table:<ul><li>Bachelor&rsquo;s degree in finance, Accounting, Economics, or related field</li><li>ACCA, CMA, CPA, or CFA (part-qualified or completed) is a plus</li><li>3&ndash;5 years&rsquo; experience in FP&amp;A, business finance, or financial analysis</li><li>Background in e-commerce, retail, FMCG, or fast-paced commercial environments preferred</li><li>Advanced Excel skills (financial modeling, pivot tables, Power Query)</li><li>Experience with ERP systems (SAP, Oracle, NetSuite, or similar)</li><li>Exposure to BI tools such as Power BI or Tableau is a plus</li><li>Strong English skills Arabic is an advantage</li><li>Strong understanding of financial statements, P&amp;Ls, and business drivers</li><li>Sharp analytical mindset with great attention to detail</li><li>Ability to turn complex financial data into clear, actionable insights</li><li>Confident communicator and stakeholder manager</li><li>Comfortable juggling multiple priorities in a fast-paced environment</li><li>Proactive, results-driven, and collaborative</li></ul>Why Boutiqaat?At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.Ready to Grow with Us?Kickstart your career with hands-on experience, expert mentorship, and real impact.Apply now and be part of something exciting!Job Type: Full-timeApplication Question(s):<ul><li>What's your current salary?</li><li>What's your expected salary?</li><li>How soon can you join?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Business Finance Analyst

AEON

Role OverviewThe sales manager&rsquo;s main role is to maximize the sales revenue, lead and motivate the sales team to achieve revenue goals while developing strategies, analyzing market trends, and ensuring overall business growth.Key Responsibilities<ul><li>Oversees the sales team and drive sales performance</li><li>Set sales targets, develop sales strategies, coach and mentor team members, and monitor performance metrics to ensure goals are met.</li><li>Coordinate with e-commerce, marketing, product development, operations and customer service to align strategies and optimize results.</li><li>Create sales reports, presentations, and dashboards</li><li>Evaluate individual and team performance, identify challenges affecting sales, and implement incentive plans to motivate the team.</li><li>Address conflicts, solve problems, and find solutions to ensure smooth operations and maintain positive client relationships.</li><li>Participate in recruiting, training, and onboarding new sales representatives.</li></ul>Startup Expectations (Very Important)<ul><li>Willing to work around the clock to cater to customer needs and increase revenues</li><li>Analyze data, interpret market trends, and develop innovative approaches to drive sales growth and maintain a competitive edge in the market</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s Degree</li><li>At least 10 years&rsquo; experience in Sales</li><li>Ability to communicate well and fluently in English and Arabic</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you hold a valid work permit in Kuwait under article 18 (transferable)?</li><li>Do you speak English and Arabic Fluently?</li></ul>

Sales Manager

Purchasing CoordinatorAre you someone who loves keeping things organized, enjoys working with data, and knows how to follow up until the job is done? Do spreadsheets, systems, and supplier coordination sound like your kind of challenge? If yes, we&rsquo;d love to meet you.As our Purchasing Coordinator, you&rsquo;ll be at the heart of our procure-to-pay cycle. You&rsquo;ll support day-to-day purchasing operations, ensure system data is accurate, follow up on orders and deliveries, and keep everyone aligned from suppliers to finance, warehouse, and marketing teams.This role is perfect for someone early in their career who wants hands-on exposure to purchasing, ERP systems, and cross-functional collaboration.What You'll Be Doing:&middot; Prepare and process purchase orders, ensuring specifications, pricing, quantities, and approvals are spot-on&middot; Create SKUs for newly approved products and link them accurately in the ERP system&middot; Track purchase orders from creation to delivery including confirmations, amendments, and cancellations&middot; Follow up with suppliers on acknowledgements, delivery timelines, and documentation&middot; Coordinate with warehouse and logistics teams to support smooth deliveries and resolve discrepancies&middot; Maintain clean, accurate purchasing and product data (pricing, barcodes, descriptions, selling prices)&middot; Organize supplier confirmations, delivery notes, and correspondence&middot; Enter and validate data for new products, price updates, and purchase transactions&middot; Prepare basic purchasing reports such as PO status, pending deliveries, and supplier follow-ups&middot; Work closely with Finance, Warehouse, and Marketing teams to align purchasing with business needs&middot; Support product launches by ensuring purchasing status and product data are ready on time&middot; Share accurate product and purchasing information to support promotions, content creation, and inventory planning&middot; Support invoice matching, payment follow-ups, and credit note processing&middot; Help resolve basic invoice and documentation discrepancies&middot; Maintain organized purchasing records in line with audit and internal control requirementsWhat You Bring to the Table:&middot; Bachelor&rsquo;s degree in business administration or a related field&middot; 0&ndash;2 years of experience in purchasing, procurement, or a similar role&middot; Experience using ERP systems (Microsoft Dynamics NAV is a plus!)&middot; Strong skills in Microsoft Excel and Outlook&middot; Excellent written and verbal communication skills in English&middot; Exceptional attention to detail and data accuracy&middot; Ability to juggle multiple purchase orders and follow-ups&middot; Clear, professional communication with internal teams and suppliers&middot; Basic understanding of purchasing workflows, approvals, and documentationWhy Boutiqaat?At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.Ready to Grow with Us?Kickstart your career with hands-on experience, expert mentorship, and real impact. Apply now and be part of something exciting!Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in purchasing? (Beauty / Eye-wear / Cosmetics / Retail / E-commerce) </li><li>When can join us?</li><li>What is your current and expected salary? </li></ul>Work Location: In person

Purchasing Coordinator

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