customer operations lead specialist Jobs in Riyadh Saudi Arabia

customer operations lead specialist

procurement/purchasing supervisor Jobs in Riyadh Saudi Arabia

procurement/purchasing supervisor

purchasing supervisor Jobs in Riyadh Saudi Arabia

purchasing supervisor

sales supervisor Jobs in Riyadh Saudi Arabia

sales supervisor

warehouse supervisor Jobs in Riyadh Saudi Arabia

warehouse supervisor

e commerce operations supervisor

REEF | ريف

<div>
 
 
 E-Commerce Operations Supervisor
 
 
 - Reef Holding
 
 
 
 
 
 
 
 
 We're Hiring:
 
 E-Commerce Operations Superviso
 
 
 
 rLocation
 
 : Riyadh, Saudi Arabi
 
 
 
 aJob Type
 
 : Full-Tim
 
 
 
 
 
 
 e
 
 About Reef Holdin
 
 
 
 g:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriente
 
 d E-Commerce Operations Supervis
 
 or to join our dynamic team and lead the operational success of our online platform
 
 
 
 
 
 
 s.
 
 About the Ro
 
 
 
 le:As
 
 an E-Commerce Operations Supervi
 
 sor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You&rsquo;ll play a key role in aligning operational efficiency with strategic digital sales goa
 
 
 
 
 
 
 ls.
 
 Key Responsibilit
 
 
 <ul>
 <li>
 
 ies:Order &amp; Inventory Managem
 
 </li>
 <li>
 ent:Monitor and manage order processing from placement to deliv
 </li>
 <li>
 ery.Coordinate with supply chain and warehouse teams to ensure stock availabil
 </li>
 <li>
 ity.Supervise return and exchange processes to ensure a smooth customer experie
 </li>
 <li>
 
 nce.Customer Experience Optimizat
 
 </li>
 <li>
 ion:Oversee customer service operations and ensure timely resolution of inquiries and complai
 </li>
 <li>
 nts.Analyze customer feedback and implement enhancements to elevate the e-commerce jour
 </li>
 <li>
 
 ney.Logistics &amp; Fulfillment Oversi
 
 </li>
 <li>
 ght:Coordinate with shipping providers to ensure timely and high-quality deliver
 </li>
 <li>
 ies.Monitor logistics KPIs and implement strategies for greater efficiency and accur
 </li>
 <li>
 
 acy.Operational Performance &amp; Analy
 
 </li>
 <li>
 sis:Analyze daily and weekly performance reports to identify gaps and improvement opportunit
 </li>
 <li>
 ies.Drive process automation and cost-efficiency initiati
 </li>
 <li>
 
 ves.Cross-Functional Collaborat
 
 </li>
 <li>
 ion:Work closely with marketing to support campaigns and promotional launc
 </li>
 <li>
 hes.Collaborate with IT to resolve platform-related technical iss
 </li>
 <li>
 ues.Coordinate with finance on billing and payment reconciliati
 </li>
 <li>
 
 ons.Compliance &amp; Quality Cont
 
 </li>
 <li>
 rol:Ensure all e-commerce operations adhere to company policies and local regulati
 </li>
 <li>
 ons.Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing complia
 </li>
 <li>
 
 nce.Team Management &amp; Developm
 
 </li>
 <li>
 ent:Supervise team performance, assign tasks, and ensure operational consiste
 </li>
 <li>
 ncy.Train and motivate team members on best practices and new syst
 </li>
 </ul>
 
 
 
 
 
 ems.
 
 Qualificat
 
 
 <ul>
 <li>
 ions:Bachelor&rsquo;s degree in Marketing, E-Commerce, or a related f
 </li>
 <li>
 ield.Proven experience managing e-commerce operations, preferably in the Saudi ma
 </li>
 <li>
 rket.Strong understanding of inventory systems, logistics processes, and order manage
 </li>
 <li>
 ment.Excellent analytical skills and operational problem-solving capabili
 </li>
 <li>
 ties.Familiarity with logistics providers and shipping coordina
 </li>
 <li>
 tion.Fluent in Arabic; good command of English prefe
 </li>
 <li>
 rred.Strong communication and team leadership sk
 </li>
 <li>
 ills.Solid knowledge of local e-commerce laws and compliance requirem
 </li>
 </ul>
 
 
 
 
 
 ents.
 
 Why Join Reef Ho
 
 
 
 lding?Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce land
 
 
 
 
 scape.
</div>

E-Commerce Operations Supervisor

ECCO

<div>
 
 
 E-Commerce Specialist &ndash; KSA
 
 
 
 📍
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 🏢
 
 Company:
 
 ECCO
 
 
 
 About ECCO
 
 
 
 ECCO is a global leader in innovative footwear and leather goods, combining style, comfort, and cutting-edge technology. We are expanding our presence in the Middle East and looking for passionate professionals to join our growing team.
 
 
 
 About the Role
 
 
 
 We are seeking a proactive and analytical
 
 E-Commerce Specialist
 
 to support and optimize our online business operations in KSA. This role is responsible for driving online sales performance, enhancing the customer journey, and ensuring seamless execution across digital platforms.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage daily operations of ECCO&rsquo;s e-commerce platforms, ensuring products, pricing, and content are accurate and up to date.
 </li>
 <li>
 Responsible for marketplace product listings and end-to-end order management.
 </li>
 <li>
 Coordinate with marketing, merchandising, and logistics teams to ensure a smooth end-to-end customer experience.
 </li>
 <li>
 Monitor website performance, analyze sales trends, and prepare regular performance reports.
 </li>
 <li>
 Support digital campaigns and promotions by ensuring timely uploads and accurate product display.
 </li>
 <li>
 Collaborate with regional and global teams to align on brand strategy and digital best practices.
 </li>
 <li>
 Identify opportunities to improve conversion rates, customer engagement, and operational efficiency.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in e-commerce or digital marketing, preferably within the retail or fashion industry.
 </li>
 <li>
 Strong understanding of e-commerce platforms, analytics tools, and online sales operations.
 </li>
 <li>
 Excellent analytical, communication, and coordination skills.
 </li>
 <li>
 Proficiency in English; Arabic is an advantage.
 </li>
 </ul>
 
 
</div>

Ecommerce Specialist

NICE ONE

<div>Niceone, a leading force in e-commerce innovation, is furthering its commitment to operational excellence and strategic growth. We are seeking an analytical and solution-oriented early-career professional to join our team as a Demand Planner. This role is perfect for individuals passionate about data-driven forecasting, inventory optimization, and collaborative cross-functional teamwork within a dynamic e-commerce environment. Become a key contributor at Niceone and help shape smarter, more efficient supply chain operations as we continue our digital advancement journey.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Demand Planning, Forecast Accuracy, and Inventory Optimization</h2><ul>
<li>Demand Forecasting: Analyze historical sales trends, seasonal patterns, promotional activity, and market dynamics to develop precise demand forecasts for products across all Niceone sales channels.</li>
<li>Inventory Management: Collaborate with procurement and logistics teams to maintain optimal inventory levels, minimize stockouts or overstock situations, and support rapid order fulfillment.</li>
<li>Data Analysis &amp; Insights: Utilize advanced Excel, forecasting software, and internal tools to interpret large data sets and provide actionable recommendations to management.</li>
<li>Cross-functional Collaboration: Partner with marketing, sales, product, and supply chain stakeholders to integrate business intelligence, promotional plans, and new product launches into demand planning models.</li>
<li>Reporting &amp; Communication: Prepare regular demand, inventory, and supply reports for management review, clearly communicating risks, opportunities, and action plans.</li>
<li>Continuous Process Improvement: Identify process gaps, suggest and implement enhancements to forecasting methods, and help drive supply chain efficiency initiatives.</li>
<li>Market &amp; Trend Monitoring: Stay informed on e-commerce trends, category shifts, supply chain challenges, and consumer demand patterns to refine and update planning approaches.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications &ndash; Demand Planning, Data Analysis, and E-commerce Supply Chain</h3><ul>
<li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Mathematics, Statistics, Economics, or a related field.</li>
<li>Strong analytical and quantitative skills with proven experience in data analysis, forecasting, or inventory management (internships and co-ops welcome).</li>
<li>Proficiency in Microsoft Excel (pivot tables, advanced formulas), Google Sheets, and demand planning or ERP tools.</li>
<li>Effective written and verbal communication skills in English; Arabic is a plus.</li>
<li>Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced setting.</li>
<li>Collaborative mindset with a willingness to learn, adapt, and contribute to team success.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Success as a Demand Planner at Niceone</h4><ul>
<li>Data-driven decision-making and strong problem-solving abilities.</li>
<li>Highly organized with an aptitude for process improvement and innovation.</li>
<li>Proactive attitude, initiative, and accountability in meeting deadlines and business objectives.</li>
<li>Strong interpersonal skills with respect for diversity and inclusivity in all professional interactions.</li>
<li>Continuous learning mindset with openness to new ideas, technologies, and feedback.</li>
</ul><h5 class="jobSectionHeader">What Niceone Offers &ndash; Build Your Career in Demand Planning &amp; E-commerce</h5><ul>
<li>An inclusive, collaborative environment committed to your professional development and career growth.</li>
<li>Access to the latest data analytics and demand planning technologies in the e-commerce sector.</li>
<li>Mentorship from experienced professionals in supply chain management, data science, and business operations.</li>
<li>Opportunities for advancement and full-time employment based on demonstrated performance.</li>
<li>Flexible work arrangements that prioritize work-life balance and your overall well-being.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Start Your Demand Planning Journey at Niceone</h6>
If you are ready to drive business success through data-driven demand planning and inventory optimization, we encourage you to apply for the Demand Planner position at Niceone. We strongly welcome candidates of all genders, backgrounds, and experiences, and are deeply committed to fostering an equitable and empowering environment. Take the next step in your e-commerce supply chain career&mdash;submit your application and help us shape the future of operational excellence at Niceone!</div>

Private Label - Demand Planner

<div>Niceone is a trailblazing, rapidly expanding e-commerce retailer recognized for innovation, excellence, and diversity. As part of our ambitious growth strategy, we are seeking a dynamic, results-oriented professional to join our commercial team as a Sales Manager. In this pivotal role, you will drive sales strategies, lead an enthusiastic team, and deliver exceptional customer value across our retail channels. If you are passionate about sales leadership, digital retail, and achieving growth through teamwork, Niceone offers you the ideal platform to advance your career.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Sales Leadership and Business Development</h2><ul>
<li>Strategic Sales Planning: Design and execute robust sales strategies to achieve company targets, drive revenue growth, and maximize market penetration.</li>
<li>Team Management and Development: Recruit, mentor, and inspire a high-performing sales team, fostering a collaborative and achievement-focused culture.</li>
<li>Performance Monitoring: Set clear objectives, track KPIs, and deliver regular performance reports to ensure alignment with business goals.</li>
<li>Customer Relationship Management: Build and maintain strong partnerships with clients and stakeholders to enhance loyalty, satisfaction, and long-term retention.</li>
<li>Market Analysis: Conduct competitive research and market analysis to identify emerging trends, business opportunities, and areas for sales expansion.</li>
<li>Process Improvement: Optimize sales operations, processes, and systems for efficiency, accuracy, and enhanced customer experiences.</li>
<li>Cross-Functional Collaboration: Liaise with marketing, operations, and product teams to align sales campaigns and support integrated business initiatives.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications &ndash; Advancing Your Sales Management Career</h3><ul>
<li>Bachelor&rsquo;s degree in Business, Marketing, or a related field; advanced certifications are a plus.</li>
<li>Minimum of 4&ndash;6 years&rsquo; proven sales experience, with at least 2 years in a leadership or management role, ideally within e-commerce or retail.</li>
<li>Strong knowledge of sales principles, CRM tools, and data-driven sales techniques.</li>
<li>Excellent leadership, communication, and interpersonal skills to engage and motivate diverse teams.</li>
<li>Demonstrated analytical ability and strategic thinking for forecasting and problem-solving.</li>
<li>Competency in budgeting, resource allocation, and results tracking.</li>
<li>Fluency in Arabic is required; English proficiency is an advantage.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Excelling as a Sales Manager at Niceone</h4><ul>
<li>Customer-centric mindset with a drive for service quality and value creation.</li>
<li>Empowering leadership style, accountability, and commitment to team success.</li>
<li>Adaptability to fast-paced, ever-evolving retail and e-commerce environments.</li>
<li>Integrity, ethical conduct, and respect for company values and policies.</li>
<li>Open communication, inclusiveness, and cultural sensitivity.</li>
</ul><h5 class="jobSectionHeader">What Niceone Offers &ndash; Grow With Our Sales Leadership Team</h5><ul>
<li>Diverse, inclusive work culture that values innovation, equity, and professional development for all team members.</li>
<li>Comprehensive onboarding, ongoing coaching, and clear advancement opportunities within a leading e-commerce organization.</li>
<li>Competitive compensation package, performance-based incentives, and exclusive employee discounts.</li>
<li>Flexible work arrangements and a supportive approach to work-life balance.</li>
<li>Access to employee wellness programs and engaging company-wide events.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Advance Your Sales Management Future at Niceone</h6>
If you are a driven, visionary professional ready to lead high-impact sales initiatives and empower your team for success, apply now for the &quot;Sales Manager&quot; role at Niceone. We encourage applications from professionals of all genders, backgrounds, and perspectives, and are dedicated to fostering a vibrant, equitable workplace. Join us to shape the future of e-commerce sales&mdash;submit your application today and realize your potential at Niceone!</div>

Sales Manager

Deraah Trading Company

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage teams across Merchandising, Partnerships, Digital Platforms, Loyalty Programs, and Gift Cards.
 </li>
 <li>
 Develop and implement operational plans to achieve sales and digital growth targets.
 </li>
 <li>
 Manage the launch of new digital projects and continuously improve the online customer journey.
 </li>
 <li>
 Build and maintain strategic relationships with delivery apps, banks, and installment service providers.
 </li>
 <li>
 Monitor and analyze performance metrics and implement corrective actions when needed.
 </li>
 <li>
 Collaborate with technical and marketing teams to ensure seamless integration across digital touchpoints.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or E-Commerce (Master&rsquo;s degree is a plus).
 </li>
 <li>
 Minimum of 6 years of experience in e-commerce, including leadership or supervisory roles.
 </li>
 <li>
 In-depth understanding of digital consumer behavior and e-commerce sales channels.
 </li>
 <li>
 Proven track record of launching digital initiatives and achieving measurable sales results.
 </li>
 <li>
 Ability to thrive in a fast-paced, cross-functional environment.
 </li>
 <li>
 Excellent communication and negotiation skills with the ability to build long-term strategic partnerships.
 
 
 </li>
 </ul>
 Skills: digital,commerce,consumer behavior,e-commerce
</div>

Head of E-Commerce Operations

<div>Niceone, a leading force in e-commerce innovation and diversity, is experiencing rapid growth and is dedicated to maintaining operational and commercial excellence across all its markets. As part of this expansion, we are seeking a highly motivated and strategic professional to join our leadership team in the pivotal role of Area Manager. This role is central to shaping successful operations, driving sales, and building high-performing local teams. If you&rsquo;re passionate about operational management, sales growth, and delivering outstanding customer value in a dynamic environment, Niceone is the platform for you to grow your career.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Area Management, Sales Growth, and Operational Excellence</h2><ul>
<li>Multi-location Leadership: Oversee operations and sales activities across assigned geographic areas, ensuring consistent execution of company standards, policies, and brand values.</li>
<li>Sales and Performance Management: Develop and implement area-specific strategies to achieve sales goals, maximize profitability, and enhance customer satisfaction.</li>
<li>Team Recruitment and Development: Hire, lead, and coach diverse teams to foster a collaborative, high-achieving work culture focused on operational excellence and customer-centricity.</li>
<li>Operational Efficiency: Streamline processes and resource utilization to optimize productivity, accuracy, and profitability in each location.</li>
<li>Market Analysis and Expansion: Monitor local trends and competitors, identifying opportunities to expand business reach and improve market share.</li>
<li>Customer Experience Enhancement: Champion superior service standards, addressing customer feedback and ensuring consistent brand experiences throughout the area.</li>
<li>Compliance and Risk Management: Uphold all organizational, legislative, and safety requirements within regional operations.</li>
<li>Reporting and Communication: Prepare regular area performance reports and relay actionable insights to senior management, supporting informed decision-making.</li>
<li>Cross-functional Collaboration: Work closely with marketing, logistics, HR, and other departments to coordinate initiatives that drive overall business success.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications &ndash; Area Manager Leadership in E-Commerce and Retail</h3><ul>
<li>Bachelor&rsquo;s degree in Business Management, Operations, Retail, or a related field (Master&rsquo;s or certification is a plus).</li>
<li>Minimum of 4&ndash;6 years&rsquo; experience in area, regional, or multi-site management, preferably within e-commerce, retail, or FMCG sectors.</li>
<li>Strong leadership and organizational skills with a proven ability to manage multiple locations and large teams.</li>
<li>Demonstrated success in driving sales, operational excellence, and process improvement.</li>
<li>Excellent communication, coaching, and interpersonal skills to engage and develop team members from diverse backgrounds.</li>
<li>Analytical problem-solving abilities and proficiency in using digital management tools and reporting systems.</li>
<li>High attention to detail with an adaptable and proactive attitude in a fast-paced, evolving environment.</li>
<li>Fluency in Arabic is required; proficiency in English is an asset.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Succeeding as an Area Manager at Niceone</h4><ul>
<li>Customer-focused with a commitment to delivering value and service quality.</li>
<li>Empowering leadership style, accountability, and a drive for team achievement.</li>
<li>Strategic mindset with adaptability to shifting business demands.</li>
<li>Upholds integrity, confidentiality, and aligns with company values.</li>
<li>Openness, inclusivity, and cultural sensitivity within a diverse team.</li>
</ul><h5 class="jobSectionHeader">What Niceone Offers &ndash; Advance Your Area Manager Career</h5><ul>
<li>A collaborative and inclusive workplace culture valuing innovation and professional growth for everyone.</li>
<li>Robust onboarding, ongoing training, and clear opportunities for advancement in a fast-growing digital retail environment.</li>
<li>Competitive compensation structure, performance bonuses, and unique employee benefits.</li>
<li>Flexible work arrangements and a supportive approach to work-life balance.</li>
<li>Access to wellness programs and engaging company events.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Begin Your Area Manager Journey at Niceone</h6>
If you are an ambitious, strategic professional ready to oversee multi-site operations and drive commercial success, we invite you to apply for the Area Manager role at Niceone. We welcome applications from all genders, backgrounds, and perspectives, and are dedicated to building a vibrant and equitable workplace. Be part of a team that is shaping the future of e-commerce&mdash;submit your application today and embark on your career journey with Niceone!</div>

Area Manager

IW Express

We are a leading courier service provider head quartered in Kuwait dedicated to delivering exceptional value to our clients. We offer comprehensive solutions tailored to client specific needs, including e-commerce logistics, warehousing, distribution, and information technology.We are looking for a Business Development Executive for our operations in Riyadh, KSAPlace : Riyadh, KSAType : On-site, full time basisAs a Business Development Executive, your role would be to:<ul><li>Identify and pursue new business opportunities in the courier, e-commerce, and logistics sectors.</li><li>Develop and maintain a strong sales pipeline through lead generation, networking, and cold calling</li><li>Understand client requirements and coordinate with internal stakeholder to ensure service excellence.</li><li>Achieve monthly and quarterly sales targets and KPIs.</li><li>Build and sustain long-term relationships with key clients and partners.</li><li>Prepare and deliver client proposals, quotations, and service agreements.</li><li>Analyze market trends, competitor activities, and customer needs to identify growth opportunities.</li></ul>Qualifications<ul><li>Bachelor/Diploma/ in any field</li><li>2-4 years of experience in Sales/Business Development in logistics, courier, mid/last-mile delivery services</li><li>Bilingual fluency (Both Arabic &amp; English) is mandatory</li><li>Excellent communication skills</li><li>Ability to work independently and collaboratively in a fast-paced, growth-oriented environment.</li><li>Strong presentation and interpersonal abilities</li></ul>Job Type: Full-time

Business Development Executive

Explore 902+ E commerce operations supervisor in Riyadh Saudi Arabia this November. Find roles across top companies and apply now to boost your career.