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customer success specialist

e commerce sales specialist

Paymob

<div>
 We&rsquo;re looking for a dynamic
 
 Sales E-Commerce Specialist
 
 to join Paymob&rsquo;s fast-growing e-commerce team. The ideal candidate will be responsible for acquiring new online merchants, managing a strong sales pipeline, and closing deals that contribute to Paymob&rsquo;s growth.
 
 
 You will work closely with merchants to understand their business needs, introduce them to Paymob&rsquo;s solutions, and support them through the sales cycle.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Acquire and onboard new e-commerce merchants to Paymob.
 </li>
 <li>
 Generate high-quality leads through online research, outreach, referrals, and networking.
 </li>
 <li>
 Conduct discovery calls, product demos, and solution presentations.
 </li>
 <li>
 Manage the full sales cycle: prospecting &rarr; pitching &rarr; negotiating &rarr; closing.
 </li>
 <li>
 Build strong, long-term relationships with merchants.
 </li>
 <li>
 Maintain an updated pipeline on CRM and report progress regularly.
 </li>
 <li>
 Achieve monthly sales targets and KPIs.
 </li>
 <li>
 Collaborate with onboarding, operations, and support teams to ensure seamless merchant activation.
 </li>
 <li>
 Stay updated on market trends, competitor offerings, and merchant needs in the e-commerce ecosystem.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in sales, business development, or account acquisition.
 </li>
 <li>
 Strong experience in lead generation and prospecting.
 </li>
 <li>
 Previous exposure to e-commerce, digital solutions, SaaS, fintech, or marketing agencies is a strong plus.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Target-oriented mindset with strong closing abilities.
 </li>
 <li>
 Ability to understand merchant needs and position Paymob&rsquo;s products effectively.
 </li>
 <li>
 Strong analytical thinking and problem-solving skills.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary + performance-based commission.
 </li>
 <li>
 Medical and social insurance.
 </li>
 <li>
 Hybrid work environment (if applicable).
 </li>
 <li>
 Opportunities for career growth within the sales and commercial teams.
 </li>
 <li>
 Learning &amp; development programs to level up your skills.
 </li>
 <li>
 A supportive, collaborative, and growth-driven culture.
 </li>
 <li>
 Exposure to the fintech and e-commerce ecosystem.
 </li>
 </ul>
</div>

E-commerce Sales specialist

Talent 360 ME

<div>
 
 We Are Hiring!
 
 
 
 
 E-Commerce Specialist
 
 
 
 An E-Commerce Specialist is needed to support and enhance online sales operations within the e-commerce field. The ideal candidate will manage product listings, monitor platform performance, and coordinate with internal teams to ensure a seamless online shopping experience.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Handle product uploads, content updates, pricing, and availability.
 </li>
 <li>
 Monitor daily platform performance and ensure accuracy across listings.
 </li>
 <li>
 Support the execution of online campaigns and promotional activities.
 </li>
 <li>
 Analyze sales reports and platform data to identify growth opportunities.
 </li>
 <li>
 Conduct market and competitor research related to online retail.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in e-commerce or digital operations.
 </li>
 <li>
 Solid understanding of online marketplaces and e-commerce workflows.
 </li>
 <li>
 Strong analytical and reporting skills.
 </li>
 <li>
 Attention to detail with the ability to manage multiple tasks.
 </li>
 <li>
 Good communication and coordination skills.
 </li>
 </ul>
</div>

E-Commerce - Specialist

Qureos

We are seeking a detail-oriented E-Commerce Operations Specialist to manage the day-to-day online sales operations, ensuring seamless order fulfillment, accurate reporting, and efficient account management. The ideal candidate will play a key role in optimizing online sales performance by coordinating with internal teams, managing customer accounts, and maintaining operational excellence.&nbsp;Job Description: &nbsp;<ul><li>Manage online orders from placement to fulfillment, ensuring timely and accurate delivery.</li><li>Coordinate with warehouses and couriers to oversee order dispatch and tracking.</li><li>Maintain and update product listings across e-commerce platforms.</li><li>Manage e-commerce accounts such as Shopify, Amazon, Noon, and Instagram.</li><li>Monitor stock levels and coordinate replenishments.</li><li>Conduct daily, weekly, and monthly sales reports with performance insights.</li><li>Handle customer inquiries, refunds, and complaints in a timely manner.</li><li>Collaborate with marketing teams to support promotions and campaigns.</li><li>Analyze sales trends and suggest improvements to boost performance.</li><li>Ensure proper documentation of all transactions and operations.</li></ul><h3>&nbsp;</h3>Responsibilities:<h3>&nbsp;</h3><ul><li>Experience in e-commerce operations or online sales.</li><li>Familiarity with online platforms like Shopify, Amazon, or other local e-commerce websites.</li><li>Excellent organizational and multitasking skills.</li><li>Strong knowledge of order fulfillment processes.</li><li>Proficiency in Microsoft Excel or Google Sheets for reporting.</li><li>Ability to communicate effectively with internal teams and customers.</li><li>Detail-oriented and problem-solving mindset.</li></ul>

E-Commerce Operations Specialist

Nawy

<div>
 
 Nawy is hiring "
 
 Business Development Specialist
 
 " to join Nawy Partners.
 
 
 
 
 
 📍Location: New Cairo
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Identify and build strategic partnerships to expand Nawy Partners' business line, actively participating in networking opportunities to strengthen connections and drive growth.
 </li>
 <li>
 Cultivate and nurture strong, long-term relationships with key clients, enhancing the client experience and fostering trust in Nawy&rsquo;s services and solutions.
 </li>
 <li>
 Lead negotiations and finalize business deals that align with Nawy Partners' growth objectives, ensuring revenue sustainability and mutual benefit for all parties.
 </li>
 <li>
 Conduct in-depth market research to identify industry trends, emerging opportunities, and competitive activity. Provide actionable insights to shape business strategies.
 </li>
 <li>
 Advise on and evaluate potential joint ventures, mergers, acquisitions, and other growth opportunities that support the long-term business goals of Nawy Partners.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in any field.
 </li>
 <li>
 Minimum of 2 years of experience in business development, sales, or a related field. Experience in B2B sales, e-commerce, or the real estate industry is highly preferred.
 </li>
 <li>
 Experience in the real estate sector is a plus.
 </li>
 <li>
 Proven ability in Stakeholder Management with strong communication skills to engage with internal and external teams effectively.
 </li>
 <li>
 Expertise in Negotiation and Influencing to close deals and build partnerships that align with Nawy's business goals.
 </li>
 </ul>
 
 
</div>

Business Development Specialist

Maxima Apparel

<div>
 
 
 EDI Support Specialist
 
 
 
 
 
 
 As an
 
 EDI Support Specialist
 
 at Maxima Apparel, you will play a key role in supporting the day-to-day operations and logistics functions across our global supply chain. You will work closely with internal teams, customers, suppliers, and 3PL partners to ensure smooth data exchanges, reliable order flows, and timely shipment execution. Your expertise in EDI and operational data processes will help maintain accuracy, efficiency, and consistency across our operational ecosystem.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 EDI Operations Support
 
 
 <ul>
 <li>
 Manage and monitor EDI transactions with customers, vendors, logistics providers, and marketplaces (e.g., orders, invoices, ASNs).
 </li>
 <li>
 Onboard new EDI partners and integrate with company ERP and EDI service provider.
 </li>
 <li>
 Ensure all incoming and outgoing EDI documents are processed accurately and on time.
 </li>
 <li>
 Coordinate with partners and internal teams to resolve EDI errors, missing documents, or mismatches.
 </li>
 <li>
 Maintain documentation of EDI requirements, mapping rules, and operational workflows.
 </li>
 </ul>
 
 
 
 
 
 Operational Data Coordination
 
 
 <ul>
 <li>
 Support Operations and Logistics teams by ensuring data accuracy for orders, shipments, inventory, and product information.
 </li>
 <li>
 Assist with bulk uploads or data adjustments in ERP, WMS, or e-commerce systems.
 </li>
 <li>
 Perform routine data checks to identify discrepancies and coordinate corrective actions.
 </li>
 <li>
 Prepare and validate packing lists, shipment confirmations, and other operational documents derived from data feeds.
 </li>
 </ul>
 
 
 
 
 
 Logistics &amp; Supply Chain Support
 
 
 <ul>
 <li>
 Track the flow of customer orders from receipt to fulfillment, highlighting delays or data inconsistencies.
 </li>
 <li>
 Support the creation of operational reports, such as order status, inventory availability, shipment performance, and vendor compliance.
 </li>
 <li>
 Help maintain alignment between internal teams, warehouses, and customer requirements.
 </li>
 </ul>
 
 
 
 
 
 Process Improvement &amp; Workflow Optimization
 
 
 <ul>
 <li>
 Identify gaps or inefficiencies in current operational data flows and work with stakeholders to propose improvements.
 </li>
 <li>
 Assist with documenting SOPs related to EDI, order management, data handling, and logistics processes.
 </li>
 <li>
 Support the rollout of new customers, new EDI documents, or updated operational workflows.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Operations, Logistics, Customer Service, Sales, and IT teams to ensure seamless coordination.
 </li>
 <li>
 Translate operational needs into clear requirements for data flows, partner communication, or system adjustments.
 </li>
 <li>
 Provide training and guidance to team members on EDI processes, operational data accuracy, and workflow best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Operations Management, Business, Information Systems, or a related field, or equivalent practical experience.
 </li>
 <li>
 
 2&ndash;4 years of experience
 
 in Operations, Logistics, Supply Chain, Customer Service, or EDI support roles, preferably within apparel, retail, wholesale, or logistics environments.
 </li>
 <li>
 Strong understanding of EDI fundamentals and hands-on experience with common EDI transactions (e.g., 850, 810, 856), including their impact on order processing, logistics, and retail compliance.
 </li>
 <li>
 Familiarity with global EDI standards and operations across U.S., European, Asian, and African markets.
 </li>
 <li>
 Experience working with 3PLs, retailers, marketplaces, and external service providers is a plus.
 </li>
 <li>
 Proficiency in Excel and working with spreadsheets and CSV files for data review, cleaning, and basic manipulation.
 </li>
 <li>
 Ability to troubleshoot EDI and data issues such as incorrect mappings, missing fields, or failed transmissions, with familiarity in FTP/SFTP or similar data exchange methods.
 </li>
 <li>
 Understanding of core supply chain workflows, including order management, shipping, warehousing, and fulfillment.
 </li>
 <li>
 Strong analytical and problem-solving skills, with high attention to detail and a focus on data accuracy and reliability.
 </li>
 <li>
 Ability to work across multiple systems and quickly learn new platforms (ERP, WMS, e-commerce systems).
 </li>
 <li>
 Proven ability to coordinate or manage projects involving internal Operations/Logistics teams and external partners or customers.
 </li>
 <li>
 Strong communication and collaboration skills, effective with both technical and non-technical stakeholders.
 </li>
 <li>
 Organized, proactive, and capable of managing multiple priorities in a fast-paced, service-oriented environment.
 </li>
 </ul>
 
 
 
 
 
 -Shift Timing: 9am&ndash;5pm, from Saturday to Thursday.
 
 
 
 
 -Location: New Cairo, Egypt.
 
 
</div>

EDI Support Specialist

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Manage and update product listings, descriptions, images, and pricing across e-commerce platforms (e.g., company website, Amazon, Noon, etc.).
 </li>
 <li>
 Monitor inventory levels and coordinate with warehouse and logistics teams to ensure product availability and timely order fulfillment.
 </li>
 <li>
 Assist in executing promotional campaigns, discounts, and seasonal sales.
 </li>
 <li>
 Track and analyze key performance indicators (KPIs) such as conversion rate, traffic, and sales performance.
 </li>
 <li>
 Collaborate with the marketing team on digital advertising, SEO, and social media strategies to drive online traffic.
 </li>
 <li>
 Handle customer inquiries, feedback, and complaints through online channels.
 </li>
 <li>
 Coordinate with vendors, distributors, and internal teams to ensure accurate product and pricing information.
 </li>
 <li>
 Generate regular sales and performance reports for management review.
 </li>
 <li>
 Stay up to date with e-commerce trends, competitor activities, and new online tools or technologies.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business Administration, Marketing, E-Commerce, or a related field.
 </li>
 <li>
 Experience: 1&ndash;3 years of experience in e-commerce, digital marketing, or retail sales (preferably in a retail or distribution company).
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficiency in e-commerce platforms (e.g., Noon, Amazon, etc.).
 </li>
 <li>
 Good understanding of SEO, digital marketing tools, and analytics (Google Analytics, Meta Ads, etc.).
 </li>
 <li>
 Strong Excel and reporting skills.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Excellent communication and coordination abilities.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Ability to multitask and meet deadlines in a fast-paced environment.
 </li>
 <li>
 Customer-oriented mindset and problem-solving skills.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience with B2B e-commerce or distribution management systems.
 </li>
 <li>
 Knowledge of ERP or inventory management tools.
 </li>
 <li>
 Basic graphic design or content creation skills (Photoshop, Canva, etc.).
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

E-Commerce Associate

noon

<div>
 
 
 About noon
 
 
 
 noon is the region's leading consumer commerce platform. Since its launch on December 12th, 2017, in Saudi Arabia and the UAE, and its expansion into Egypt in February 2019, noon has grown into a diverse ecosystem spanning marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress - six years in, but only 5% done.
 
 
 
 
 
 
 noon&rsquo;s mission:
 
 Ring every doorbell, every day.
 
 
 
 
 
 
 Role Overview - Account Manager
 
 
 
 We are hiring Account Managers to join our growing noon Ads team on-site in Egypt. In this role, you will manage advertiser relationships, optimize campaign performance, and ensure seamless execution of advertising initiatives across noon&rsquo;s platforms. You will collaborate with brands, agencies, and internal teams in the UAE market to deliver high-impact ad campaigns that drive visibility, performance, and commercial growth. Senior roles will involve strategic leadership and ownership of high-value accounts.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage end-to-end ad campaign execution for a dedicated portfolio of clients, ensuring alignment with business goals and KPIs.
 </li>
 <li>
 Build and maintain strong client relationships, serving as the primary point of contact for planning, performance insights, and strategic recommendations.
 </li>
 <li>
 Analyze campaign data, prepare performance reports, and identify optimization opportunities to improve efficiency and results.
 </li>
 <li>
 Collaborate with UAE-based cross-functional teams including Sales, Product, Analytics, and Creative to ensure timely and effective campaign delivery.
 </li>
 <li>
 Stay fully informed on noon Ads products, features, and best practices to guide clients and improve campaign outcomes.
 </li>
 <li>
 Support client pitches, business reviews, and overall account growth initiatives.
 </li>
 <li>
 For Senior Account Managers: Lead strategic discussions with top-tier clients, drive long-term growth strategies, and mentor junior team members.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Strong client management and communication skills with experience handling advertisers or agency relationships.
 </li>
 <li>
 Analytical mindset with the ability to interpret campaign data and translate insights into actionable steps.
 </li>
 <li>
 Experience in digital advertising, media buying, e-commerce media, retail media, or performance marketing (seniority will define experience depth).
 </li>
 <li>
 Ability to manage multiple accounts simultaneously and work effectively in a fast-paced e-commerce environment.
 </li>
 <li>
 Proactive, detail-oriented, and solutions-driven approach to problem-solving.
 </li>
 <li>
 For Senior roles: Proven track record in leading key accounts and driving measurable performance growth.
 </li>
 <li>
 Based in Egypt and able to work on-site.
 </li>
 <li>
 English proficiency required; Arabic language skills are a plus for internal and external communication.
 </li>
 </ul>
 
 
 
 
 
 Why Join noon Ads?
 
 
 
 
 
 <ul>
 <li>
 Be part of one of the region&rsquo;s largest and fastest-growing e-commerce ecosystems.
 </li>
 <li>
 Work on-site in Egypt with a diverse, talented, and collaborative team committed to innovation and performance.
 </li>
 <li>
 Grow your career in a high-impact team at the intersection of e-commerce, technology, and advertising.
 </li>
 <li>
 Opportunities to work across multiple industries and markets within the region.
 </li>
 </ul>
 
 
 
 
 Is this you?
 
 
 
</div>

Account Manager

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