arabic & english copywriter – e-commerce executive

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arabic & english copywriter – e-commerce executive Jobs in Sharjah

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customer support specialist

e commerce specialist

On Mart Hypermarket LLC

I. Strategy &amp; Planning:<ul><li>Develop and Implement E-commerce Strategy: Create and execute comprehensive e-commerce strategies aligned with overall business goals to drive online sales and improve customer engagement. This includes setting KPIs (Key Performance Indicators) for traffic, conversion rates, sales, and customer satisfaction.</li><li>Market Research &amp; Analysis: Conduct thorough market research to identify target audiences, analyze competitor activity, pricing, and trends, and identify growth opportunities and marketing ideas.</li><li>Customer Journey Optimization: Optimize the end-to-end customer journey, from lead generation and acquisition to conversion and post-purchase follow-up, ensuring a seamless and positive user experience.</li></ul>II. Website &amp; Platform Management:<ul><li>Platform Management: Manage and maintain e-commerce platforms Amazon, Noon, Carrefour, Shopify including product listings, pricing, promotions, and inventory management.</li><li>Website Optimization (UX/UI): Oversee website design, functionality, and user experience, ensuring it is user-friendly, responsive, and provides quick and easy access to products and transactions. This includes navigation, search functionality, and mobile responsiveness.</li><li>Product Listing Optimization: Create and optimize product listings, ensuring accuracy, consistency, compelling descriptions, high-quality images, and keyword optimization to enhance discoverability and conversion rates.</li><li>Inventory Management: Oversee inventory levels across various sales channels and warehouses, implementing and optimizing strategies for forecasting, replenishment, and stock allocation to prevent stock outs and overstocking.</li><li>Payment &amp; Fulfillment: Manage relationships with third-party vendors, including payment gateways and logistics partners, to ensure smooth order processing, shipping, and delivery</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

E-Commerce Specialist

YesaAgain FZC

Job Overview: We are looking for a proactive and detail-oriented Customer Support Specialist with experience in electronics products and e-commerce platforms such as Amazon and Back Market. The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for delivering outstanding customer experiences.Key Responsibilities:<ul><li>Provide professional and timely customer support via email, chat, and phone.</li><li>Handle inquiries, complaints, returns, and warranty cases related to electronics products.</li><li>Manage customer communications and cases through Amazon Seller Central and Back Market Seller Portal.</li><li>Analyze customer issues and order data to identify root causes and improve service quality.</li><li>Coordinate with warehouse, logistics, and technical teams to resolve customer issues efficiently.</li><li>Monitor product feedback, reviews, and return reasons to identify trends and improvement opportunities.</li><li>Maintain accurate records of customer interactions and resolutions.</li><li>Ensure compliance with marketplace policies and service level agreements.</li></ul>Requirements:<ul><li>Proven experience in customer support for electronics products.</li><li>Hands-on experience with Amazon Seller Central and Back Market platform.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent written and verbal communication skills in English.</li><li>Ability to handle high volumes of customer inquiries while maintaining quality.</li><li>Strong attention to detail and organizational skills.</li><li>Experience with CRM or ticketing systems is a plus.</li></ul>Preferred Qualifications:<ul><li>Experience in e-commerce operations or marketplace management.</li><li>Knowledge of electronics troubleshooting or technical support.</li><li>Familiarity with KPI tracking (response time, resolution time, customer satisfaction).</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth opportunities in a fast-growing e-commerce environment</li><li>Collaborative and supportive team culture</li></ul>Job Type: Full-timeExperience:<ul><li> Selling Refurbished electronics wholesale: 5 years (Preferred)</li></ul>

Customer Support Specialist

Star Gallery Mart

Walk-In Interview &amp; TrialCompany: Star Gallery Mart Website: www.stargallery.ae Mobile App: Star Gallery Mart (Available on iOS &amp; Android)Interview Dates: 21 February 2026 &ndash; 10 March 2026 Time: 1:30 PM &ndash; 4:00 PM (Sunday to Thursday) Location: Shed No. 15, Industrial Area 17, Sharjah, UAE Google Map: https://maps.app.goo.gl/EgBSxPaDjYHNCS6D7Company Profile: https://drive.google.com/file/d/1Rt1UFWu7DNd7WlF6ZJW9z2tyP0UB_5dh/viewPosition OverviewStar Gallery Mart is seeking a reliable, detail-oriented Arabic &amp; English Copywriter &ndash; E-Commerce Executive to support daily e-commerce operations and content management. The ideal candidate will work closely with the marketing and accounts teams, ensuring accurate product listings, pricing coordination, and smooth online sales operations across multiple platforms.This role requires strong organizational skills, accuracy, accountability, and the ability to operate efficiently in a fast-paced retail and e-commerce environment.About the RoleThis is a hands-on operational position responsible for managing product listings, optimizing content, coordinating inventory updates, processing orders, and monitoring pricing across various online marketplaces and company platforms.The candidate should also have a basic understanding of Google Ads and Meta platforms (Facebook &amp; Instagram) and be comfortable collaborating across departments.Key ResponsibilitiesE-Commerce Product Listing<ul><li>Create, upload, and manage product listings on:</li><li>www.stargallery.ae</li><li>Star Gallery Mart mobile app (iOS &amp; Android)</li><li>Amazon, Noon, Carrefour, and Sharjah Coop</li><li>Ensure listings follow platform standards and guidelines</li><li>Create product variations, bundles, add-ons, and related items</li><li>Maintain accurate pricing, images, specifications, and stock availability</li></ul>Content Writing &amp; SEO<ul><li>Write professional product titles and descriptions in Arabic and English</li><li>Apply SEO keywords to improve product visibility and sales performance</li><li>Monitor company social media platforms to stay updated on new products and offers</li><li>Ensure trending products are listed and updated promptly</li></ul>Inventory, Orders &amp; Operations<ul><li>Monitor inventory levels and product availability</li><li>Order out-of-stock items and maintain accurate quantities across platforms</li><li>Verify payment confirmation before preparing orders (Tabby, Tamara, debit/credit card)</li><li>Prepare and pack orders for dispatch</li><li>Coordinate with delivery companies for timely shipments</li><li>Follow up on deliveries and resolve order issues</li><li>Assist with loading/unloading when required and maintain warehouse organization</li></ul>Pricing &amp; Accounts Coordination<ul><li>Conduct weekly competitor price analysis</li><li>Coordinate with the accounts team on updated pricing, discounts, and promotions</li><li>Ensure price updates are reflected accurately across all platforms</li></ul>Systems &amp; Operational Management<ul><li>Maintain structured listing standards and operational best practices</li><li>Track renewals and expiry of platforms, systems, or software</li></ul>Team Coordination &amp; Marketing Support<ul><li>Work closely with marketing and accounts departments</li><li>Support campaigns by ensuring accurate product data and availability</li><li>Maintain basic working knowledge of Google Ads and Meta platforms</li><li>Act as a strong team player with effective communication skills</li></ul>Social Media Support<ul><li>Assist with product-related social media posting to improve visibility and sales</li></ul>Requirements<ul><li>Minimum 1 year experience in e-commerce product listing</li><li>Proven experience with Amazon and Noon (mandatory)</li><li>Experience with Carrefour and Sharjah Coop is an advantage</li><li>Basic knowledge of Google Ads and Meta platforms</li><li>Strong understanding of e-commerce SEO principles</li><li>Fluent in Arabic and English (speaking &amp; writing &mdash; mandatory)</li><li>Highly organized, fast, accurate, and dependable</li><li>Must be currently based in the UAE and able to commute to Sharjah</li></ul>Interview Notes<ul><li>Bring a printed copy of your updated CV</li><li>Review the company profile before attending</li><li>Interviews conducted Sunday&ndash;Thursday (Friday closed)</li><li>Online interviews are not available</li><li>Candidates outside the UAE must attend within one week</li><li>Salary and benefits will be discussed during or after the interview</li></ul>Job Type: Full-timePay: From AED3,000.00 per month

Arabic & English Copywriter – E-Commerce Executive

Lunad Digital Portal

About the RoleWe're looking for a passionate, results-driven SEO Specialist to join our growing team. If you live and breathe search engines, obsess over rankings, and get excited about turning organic traffic into real business growth - we want to hear from you.What You'll DoOn-Page SEO<ul><li>Conduct thorough keyword research and map them strategically across the site</li><li>Optimize meta titles, descriptions, headers, and content for both users and search engines</li><li>Perform regular technical SEO audits (site speed, crawlability, indexability, structured data)</li><li>Collaborate with content and design teams to create SEO-optimized landing pages</li><li>Implement schema markup and improve Core Web Vitals performance</li></ul>Off-Page SEO<ul><li>Develop and execute a robust link-building strategy (guest posts, digital PR, outreach)</li><li>Identify and pursue high-authority backlink opportunities</li><li>Monitor and manage the backlink profile &mdash; disavow toxic links when needed</li><li>Build relationships with publishers, bloggers, and industry websites</li></ul>Strategy &amp; Knowledge Scaling<ul><li>Stay ahead of Google algorithm updates and industry trends</li><li>Share learnings with the team through documentation, training sessions, and workshops</li><li>Mentor junior team members and help build an SEO-first culture across departments</li><li>Track, report, and present KPIs &mdash; organic traffic, rankings, conversions, and ROI</li></ul>What We're Looking For<ul><li>3+ years of hands-on SEO experience (agency or in-house)</li><li>Deep expertise in both on-page and off-page SEO</li><li>Proficient with tools like Ahrefs, SEMrush, Screaming Frog, Google Search Console, and GA4</li><li>Strong understanding of technical SEO principles</li><li>Experience working with CMS platforms (WordPress, Webflow, Shopify, etc.)</li><li>Excellent analytical mindset &mdash; you make decisions based on data, not guesses</li><li>Strong written communication skills for outreach and content collaboration</li><li>Self-starter attitude with the ability to manage multiple projects independently</li></ul>Bonus Points If You Have<ul><li>Experience with local SEO or international/multilingual SEO</li><li>Background in content strategy or copywriting</li><li>Familiarity with HTML/CSS basics</li><li>Experience running SEO for e-commerce or SaaS businesses</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Flexible working hours and remote-friendly environment</li><li>A collaborative team that values growth and experimentation</li><li>Budget for tools, courses, and conferences to keep your skills sharp</li><li>Real ownership over strategy &mdash; your ideas will matter here</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per month

SEO Analyst

FIXIT MANPOWER SUPPLY L.L.C

Key Roles &amp; Responsibilities<ul><li>Read and understand online orders through PDA / handheld devices</li><li>Navigate to respective aisles, racks, and storage locations to pick items</li><li>Ensure correct item, quantity, and quality during picking</li><li>Pack items properly according to company packing standards</li><li>Label and prepare orders for dispatch</li><li>Handover packed orders to delivery boys / riders</li><li>Maintain speed and accuracy to meet daily order targets</li><li>Follow warehouse and retail outlet safety, hygiene, and operational procedures</li><li>Report damaged, missing, or incorrect items immediately</li></ul>Experience &amp; Skills Required<ul><li>Freshers can apply</li><li>Prior warehouse or e-commerce experience is an advantage</li><li>Ability to read and understand basic English</li><li>Basic knowledge of smartphone / PDA usage</li><li>Physically fit to stand, walk, and lift items for long hours</li><li>Willingness to meet productivity and attendance requirements</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,200.00 per monthApplication Question(s):<ul><li>Do you have your own visa?</li></ul>Language:<ul><li>English (Required)</li></ul>

Order Picker

ACA Ashu Career Aim

Job Title - Growth Analyst &ndash; E‑commerce &amp; MarketplacesLocation - UAE / GCC (or Remote &ndash; depending on hiring preference)Role OverviewWe are looking for a data-driven Growth Analyst to accelerate the growth of our online business and brand presence across multiple marketplaces. This role will focus on pricing intelligence, item-level performance optimization, and marketing-driven growth, working closely with category, marketing, and operations teams.The ideal candidate combines analytical thinking with strong commercial sense, and can translate data into clear actions that drive sales, profitability, and brand visibility.Key Responsibilities1. Marketplace Growth &amp; Performance&middot; Own and monitor daily, weekly, and monthly performance of products across marketplaces (sales, conversion, traffic, share of voice).<ul><li>Identify growth opportunities at item/SKU level and recommend actions on assortment, content, pricing, and promotions.</li><li>Track category trends and competitor movements to support faster decision‑making.</li></ul>2. Pricing Intelligence &amp; Competitive Monitoring&middot; Monitor pricing across marketplaces (own vs competitors) and flag gaps, under‑pricing, or margin risks.<ul><li>Analyze price elasticity, discount impact, and promotion effectiveness.</li><li>Support dynamic pricing strategies in collaboration with category and finance teams.</li></ul>3. Item‑Wise &amp; Brand‑Level Growth&middot; Deep‑dive into item‑wise performance to identify hero SKUs, underperformers, and long‑tail opportunities.<ul><li>Support brand growth strategy by analyzing visibility, reviews, ratings, and content quality across platforms.</li><li>Recommend actions to improve brand consistency and premium positioning online.</li></ul>4. Marketing &amp; Growth Analytics&middot; Track and analyze paid marketing performance (marketplace ads, search, display, external traffic if applicable).<ul><li>Measure ROAS, CAC, conversion rates, and incremental lift from campaigns.</li><li>Work with marketing teams to optimize budgets, creatives, and keyword strategies.</li></ul>5. Reporting &amp; Insights&middot; Build and maintain dashboards and reports for leadership on growth KPIs.&middot; Translate complex data into simple insights and clear recommendations.&middot; Present findings regularly to stakeholders with a strong business narrative.Key KPIs&middot; Online revenue growth&middot; Item‑level sales &amp; conversion improvement&middot; Pricing competitiveness index&middot; ROAS and marketing efficiency&middot; Market share / category visibility&middot; Contribution margin impactRequired Skills &amp; ExperienceMust Have&middot; 2&ndash;5 years&rsquo; experience in e‑commerce, marketplaces, growth, or business analytics&middot; Strong analytical skills with Excel (pivot tables, formulas, analysis)&middot; Experience working with marketplace data (Amazon, Noon, etc.)&middot; Commercial understanding of pricing, margins, and promotions&middot; Ability to convert data into actionable insightsGood to Have&middot; Experience with marketplace advertising platforms<ul><li>Knowledge of SQL, Power BI, Tableau, or similar tools</li><li>Experience working with consumer brands or D2C businesses</li><li>Exposure to pricing tools or competitive intelligence tools</li></ul>Soft Skills&middot; Strong ownership mindset<ul><li>Structured problem‑solving</li><li>Clear communication with non‑technical stakeholders</li></ul>Contact - 9910965244 ( tashisingh519@gmail.com )ThanksJob Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Experience in Amazon &amp; Noon</li><li>Immediate Joiner </li></ul>Experience:<ul><li>Marketplace Growth &amp; Performance: 2 years (Preferred)</li><li>. Pricing Intelligence &amp; Competitive Monitoring: 2 years (Preferred)</li><li>Item Wise &amp; Brand Level Growth: 2 years (Preferred)</li><li>Marketing &amp; Growth Analytics: 2 years (Preferred)</li><li>Reporting &amp; Insights: 2 years (Preferred)</li><li>Excel (pivot tables, formulas, analysis): 2 years (Preferred)</li><li>(Amazon, Noon: 2 years (Preferred)</li></ul>Work Location: In person

E-Commerce Executive ( Growth Analyst )

PulseMediaNL (EMEA REGION)

<div>
 We are currently seeking a highly motivated and service-oriented
 
 Customer Service Representative (Remote)
 
 to join our organization in a fully remote capacity. This position is ideal for individuals who demonstrate a strong commitment to customer satisfaction, possess exceptional communication skills, and are adept at resolving issues in a professional and efficient manner. The successful candidate will be detail-oriented, empathetic, technologically proficient, and capable of managing customer interactions across multiple communication channels.
 
 
 As a Remote Customer Service Representative, you will act as the primary liaison between the organization and its customers. In this role, you will represent the company&rsquo;s values and brand voice while working diligently to ensure a consistently positive customer experience. Your efforts will directly contribute to customer satisfaction, long-term retention, and overall brand loyalty.
 
 
 
 About The Role
 
 
 
 The Customer Service Representative (Remote) is responsible for delivering timely, accurate, and professional support to customers by addressing inquiries, resolving concerns, and providing clear and consistent information. This role requires frequent interaction with customers through various platforms, including telephone, email, live chat, and ticketing systems. In addition, you will collaborate with internal departments to support operational excellence, improve service delivery, and enhance the overall customer experience.
 
 
 This position requires a high level of accountability, discretion, and independence, as well as the ability to perform effectively in a remote work environment.
 
 
 
 Key Responsibilities
 
 
 
 Provide high-quality customer service through both inbound and outbound communications
 
 
 Respond promptly and professionally to customer inquiries via phone, email, live chat, and support ticket systems
 
 
 Investigate, troubleshoot, and resolve customer issues related to products, services, billing, accounts, or general inquiries
 
 
 Maintain a consistently professional, courteous, and customer-focused communication style
 
 
 Accurately document all customer interactions, resolutions, and follow-up actions within CRM systems
 
 
 Meet or exceed established customer satisfaction scores, response time standards, and quality assurance metrics
 
 
 Identify issues requiring escalation and coordinate with appropriate internal teams to ensure timely resolution
 
 
 Adhere to company policies, procedures, workflows, and customer service standards
 
 
 Maintain comprehensive and up-to-date knowledge of company products, services, systems, and processes
 
 
 Identify recurring issues, trends, and potential service improvements, and communicate insights to leadership
 
 
 Collaborate effectively with Customer Success, Sales, Operations, and Product teams to support organizational goals
 
 
 
 Required Qualifications
 
 
 
 Demonstrated experience in customer service, customer support, call center, or contact center environments
 
 
 Exceptional verbal and written communication skills with a strong attention to detail
 
 
 Proven ability to work independently and remain productive in a remote, work-from-home setting
 
 
 Strong analytical, problem-solving, and conflict resolution capabilities
 
 
 High degree of empathy, professionalism, patience, and emotional intelligence
 
 
 Proficiency in using CRM platforms, help desk software, and digital communication tools
 
 
 Excellent time management, multitasking, and organizational skills
 
 
 Access to a reliable high-speed internet connection and a quiet, professional home workspace
 
 
 
 Preferred Qualifications
 
 
 
 Prior experience in a remote customer service or work-from-home role
 
 
 Familiarity with customer support platforms such as Zendesk, Freshdesk, Salesforce, Intercom, or similar systems
 
 
 Experience supporting customers within e-commerce, SaaS, fintech, healthcare, or technology-driven industries
 
 
 Bilingual or multilingual communication skills
 
 
 Experience working with service-level agreements (SLAs), key performance indicators (KPIs), and performance metrics
 
 
 
 What We Offer
 
 
 
 A fully remote work environment
 
 
 
 Competitive Compensation Commensurate With Experience And Qualifications
 
 
 
 Flexible scheduling options, where applicable
 
 
 Comprehensive onboarding, paid training, and continuous professional development opportunities
 
 
 Clear career advancement pathways within Customer Support, Customer Experience, and Operations teams
 
 
 A collaborative, inclusive, and supportive organizational culture
 
 
 Performance-based incentives, recognition programs, and opportunities for growth
 
 
 
 Key Skills
 
 
 
 Customer Service Representative, Remote Customer Service, Customer Support Specialist, Virtual Customer Service, Call Center Agent, Contact Center, Client Support, Customer Experience, Customer Care, Inbound Support, Outbound Communication, Email Support, Chat Support, CRM Systems, Help Desk Software, Customer Success, Customer Service Jobs
 
 
 
 How To Apply
 
 
 
 Candidates who are dedicated to delivering exceptional customer service and are seeking a remote customer support role with long-term growth potential are encouraged to apply. Join an organization that prioritizes professionalism, effective communication, and customer satisfaction.
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Customer Service Representative (Remote)

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