graphic designer

sales executive

senior architect

senior graphic designer

sales engineer

ecommerce design lead

Huda Beauty

<div>Who We Are: At Huda Beauty, our Mission is to create a world of beauty where everyone is celebrated, so that Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world&rsquo;s fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!
Summary: Huda Beauty is seeking a creative, detail-obsessed, and customer-centric Design Lead for eCommerce to elevate our digital brand presence across all online touchpoints. Reporting to the Global Marketing eCommerce Director, this role will own the visual execution of our eCommerce experience, from website UX/UI and merchandising design to campaign assets, promotional storytelling, and conversion-driving creative.
The ideal candidate blends strong conceptual design thinking with hands-on execution, ensuring every digital asset reflects our brand DNA while supporting commercial objectives. They will oversee our eCommerce design roadmap, partner closely with Marketing, Product, CRM, and Merchandising, and manage a Graphic Designer to deliver high-impact creative that enhances customer experience, engagement, and conversion.
Essential Duties and Responsibilities:
Creative Strategy &amp; Digital Experience<ul><li>
Define and lead the design vision for hudabeauty.com, ensuring all digital touchpoints (homepage, PLPs, PDPs, landing pages, navigation, routines, merchandising content) deliver a premium, branded, and conversion-led experience.</li><li>
Translate business objectives, trading priorities, and customer insights into elevated design solutions that enhance engagement and performance</li></ul> 
Site Design &amp; Campaign Execution<ul><li>
Own creative for homepage updates, launch pages, promotions, bundles, gifting, and evergreen content.</li><li>
Ensure all assets are optimized for mobile, UX, and commercial performance.</li></ul> 
Brand &amp; Creative Alignment<ul><li>
Partner with the Director of Design to ensure all eCommerce assets reflect brand guidelines.</li><li>
Uphold design excellence while pushing innovation across all digital touchpoints.</li></ul> 
Creative Production Management<ul><li>
Manage end-to-end design workflow, from intake and prioritization through execution and QA.</li><li>
Maintain high-quality output delivered on time for trading, launches, and key commercial periods.</li></ul> 
Cross-Functional Collaboration<ul><li>
Work with Creative, Marketing, Paid, CRM, Social, and Product to adapt 360&deg; campaigns for eCommerce.</li><li>
Ensure consistency across channels while tailoring assets for on-site storytelling and conversion.</li><li>
Identify enhancements to navigation, conversion, and content storytelling through design.</li></ul> 
Leadership &amp; Team Management<ul><li>
Manage and mentor the Junior eCommerce Designer to ensure strong execution and creative growth.</li><li>
Foster a collaborative, efficient, and innovation-driven design process.</li></ul> 
New Product Launches<ul><li>
Lead the creative direction and on-site design execution for all new product launches.</li><li>
Ensure launch assets are brand-aligned, high-impact, and delivered for go-live.</li></ul> 
Key Commercial Periods &amp; Major Campaign Creative<ul><li>
Own creative execution for key commercial periods and high-impact campaigns.</li><li>
Deliver compelling, high-converting assets and oversee specialist shoot creative</li></ul> 

Requirements 
<ul><li>
6&ndash;8 years' experience in digital design, eCommerce creative, or UX/UI, ideally within beauty, fashion, or consumer brands.</li><li>
Strong portfolio demonstrating elevated brand design, UX/UI excellence, and high-impact campaign execution across digital touchpoints.</li><li>
Proven experience leading designers or freelancers, with the ability to mentor, review work, and uphold creative standards.</li><li>
Advanced proficiency in Figma, Adobe Creative Suite, and eCommerce CMS platforms with solid understanding of UX principles and design systems.</li><li>
Experience using Generative AI tools to support rapid asset development, concepting, and creative production workflows.</li><li>
Deep brand and visual storytelling expertise with strong attention to craft, consistency, and premium execution.</li><li>
Excellent collaboration and communication skills, with experience working cross-functionally across eCommerce, Marketing, Creative, and Product teams.</li><li>
Highly organized, proactive, and comfortable managing multiple projects, tight deadlines, and fast-paced production environments.</li></ul> 

Benefits 
<ul><li>
Monthly &ldquo;Self Love Days&rdquo; &ndash; at company discretion</li><li>
Premium Medical/Dental/Vision coverage for employee plus dependents</li><li>
Monthly coaching sessions with our in-house Success Coach</li><li>
Employee discounts on all Huda Beauty products</li><li>
Quarterly product gifting</li></ul>
Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.</div>

eCommerce Design Lead

<div>
 
 Who We Are:
 
 At Huda Beauty, our Mission is to create a world of beauty where everyone is celebrated, so that Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!
 
 
 
 Summary:
 
 Huda Beauty is seeking a creative, detail-obsessed, and customer-centric
 
 Design Lead for eCommerce
 
 to elevate our digital brand presence across all online touchpoints. Reporting to the Global Marketing eCommerce Director, this role will own the visual execution of our eCommerce experience, from website UX/UI and merchandising design to campaign assets, promotional storytelling, and conversion-driving creative.
 
 
 The ideal candidate blends strong conceptual design thinking with hands-on execution, ensuring every digital asset reflects our brand DNA while supporting commercial objectives. They will oversee our eCommerce design roadmap, partner closely with Marketing, Product, CRM, and Merchandising, and manage a Graphic Designer to deliver high-impact creative that enhances customer experience, engagement, and conversion.
 
 
 
 Essential Duties and Responsibilities
 
 :
 
 
 
 Creative Strategy &amp; Digital Experience
 
 
 
 <ul>
 <li>
 Define and lead the design vision for hudabeauty.com, ensuring all digital touchpoints (homepage, PLPs, PDPs, landing pages, navigation, routines, merchandising content) deliver a premium, branded, and conversion-led experience
 </li>
 <li>
 Translate business objectives, trading priorities, and customer insights into elevated design solutions that enhance engagement and performance
 
 
 </li>
 </ul>
 
 Site Design &amp; Campaign Execution
 
 
 
 <ul>
 <li>
 Own creative for homepage updates, launch pages, promotions, bundles, gifting, and evergreen content
 </li>
 <li>
 Ensure all assets are optimized for mobile, UX, and commercial performance
 
 
 </li>
 </ul>
 
 Brand &amp; Creative Alignment
 
 
 
 <ul>
 <li>
 Partner with the Director of Design to ensure all eCommerce assets reflect brand guidelines
 </li>
 <li>
 Uphold design excellence while pushing innovation across all digital touchpoints
 
 
 </li>
 </ul>
 
 Creative Production Management
 
 
 
 <ul>
 <li>
 Manage end-to-end design workflow, from intake and prioritization through execution and QA
 </li>
 <li>
 Maintain high-quality output delivered on time for trading, launches, and key commercial periods
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Work with Creative, Marketing, Paid, CRM, Social, and Product to adapt 360&deg; campaigns for eCommerce
 </li>
 <li>
 Ensure consistency across channels while tailoring assets for on-site storytelling and conversion
 </li>
 <li>
 Identify enhancements to navigation, conversion, and content storytelling through design
 
 
 </li>
 </ul>
 
 Leadership &amp; Team Management
 
 
 
 <ul>
 <li>
 Manage and mentor the Junior eCommerce Designer to ensure strong execution and creative growth
 </li>
 <li>
 Foster a collaborative, efficient, and innovation-driven design process
 
 
 </li>
 </ul>
 
 New Product Launches
 
 
 
 <ul>
 <li>
 Lead the creative direction and on-site design execution for all new product launches
 </li>
 <li>
 Ensure launch assets are brand-aligned, high-impact, and delivered for go-live
 
 
 </li>
 </ul>
 
 Key Commercial Periods &amp; Major Campaign Creative
 
 
 
 <ul>
 <li>
 Own creative execution for key commercial periods and high-impact campaigns
 </li>
 <li>
 Deliver compelling, high-converting assets and oversee specialist shoot creative
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 6-8 years' experience in digital design, eCommerce creative, or UX/UI, ideally within beauty, fashion, or consumer brands
 </li>
 <li>
 Strong portfolio demonstrating elevated brand design, UX/UI excellence, and high-impact campaign execution across digital touchpoints
 </li>
 <li>
 Proven experience leading designers or freelancers, with the ability to mentor, review work, and uphold creative standards
 </li>
 <li>
 Advanced proficiency in Figma, Adobe Creative Suite, and eCommerce CMS platforms with solid understanding of UX principles and design systems
 </li>
 <li>
 Experience using Generative AI tools to support rapid asset development, concepting, and creative production workflows
 </li>
 <li>
 Deep brand and visual storytelling expertise with strong attention to craft, consistency, and premium execution
 </li>
 <li>
 Excellent collaboration and communication skills, with experience working cross-functionally across eCommerce, Marketing, Creative, and Product teams
 </li>
 <li>
 Highly organized, proactive, and comfortable managing multiple projects, tight deadlines, and fast-paced production environments
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Monthly "Self Love Days" - at company discretion
 </li>
 <li>
 Premium Medical/Dental/Vision coverage for employee plus dependents
 </li>
 <li>
 Monthly coaching sessions with our in-house Success Coach
 </li>
 <li>
 Employee discounts on all Huda Beauty products
 </li>
 <li>
 Quarterly product gifting
 
 
 </li>
 </ul>
 
 Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.
 
</div>

noon

<div>
 
 Build the Future of Retail with Dubai Mall Online
 
 
 
 
 
 Dubai Mall is the world&rsquo;s most visited shopping destination &mdash; welcoming hundreds of millions of visitors every year and home to some of the most iconic global brands. Now, we&rsquo;re taking it online.
 
 
 Dubai Mall Online is a first-of-its-kind digital platform bringing the scale and energy of Dubai Mall into a powerful digital experience &mdash; redefining how customers discover, shop, and receive premium retail.
 
 
 The platform is being built through a long-term partnership between Emaar and noon, one of the world&rsquo;s leading technology and ecommerce companies. Powered by noon&rsquo;s world-class tech, logistics, and digital capabilities, Dubai Mall Online combines the strength of a global retail icon with the speed and ambition of a tech-led organization.
 
 
 We&rsquo;re assembling the founding team behind this launch and looking for ambitious builders who want to create something truly new. If you thrive in fast-paced environments, enjoy solving complex problems, and want to help shape the future of retail at global scale &mdash; this is your moment.
 
 
 Come help build the next chapter of an icon and redefine the future of retail.
 
 
 
 
 
 
 About noon
 
 
 
 Founded in the Middle East, noon is one of the world&rsquo;s leading digital commerce platforms, serving millions of customers across the UAE, Saudi Arabia, and Egypt.
 
 
 Over the past decade, noon has built a world-class technology platform, last-mile logistics network, and operations engine powering multiple businesses &mdash; from ecommerce and quick commerce to food delivery, fintech, and digital services.
 
 
 Today, noon operates some of the region&rsquo;s most recognizable consumer brands, including noon.com, noon Minutes, and Supermall, delivering at scale with speed, innovation, and customer obsession at its core.
 
 
 Joining noon means working in a high-ownership environment where small teams build big things, decisions move fast, and impact is visible. It&rsquo;s a place for builders who want to learn quickly, take responsibility early, and help shape the future of digital commerce in the region.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 We are seeking a Senior Manager, Customer Service to build and lead the customer service function for Dubai Mall Online. This role will be responsible for delivering a best-in-class customer support operation that reflects the premium standards of Dubai Mall while operating at the speed and scale of a modern ecommerce platform.
 
 
 Candidate will oversee customer service operations across all support channels, ensuring fast, efficient, and empathetic resolution of customer inquiries and issues. This leader will design scalable service processes, implement best-in-class support tooling and automation, and build high-performing teams capable of delivering consistent and high-quality customer service.
 
 
 As a founding leadership role, this position will play a critical part in establishing how customer service operates and scales for Dubai Mall Online from day one.
 
 
 
 
 
 
 What you'll do
 
 
 
 
 
 
 Customer Service Strategy &amp; Operations
 
 <ul>
 <li>
 Define and execute the overall customer service strategy aligned with Dubai Mall Online&rsquo;s premium brand positioning.
 </li>
 <li>
 Lead the day-to-day customer support operations across all service channels including chat, email, voice, and social media.
 </li>
 <li>
 Ensure fast, efficient, and high-quality resolution of customer inquiries, issues, and complaints.
 </li>
 <li>
 Develop service standards and operational frameworks that balance efficiency with high-quality service delivery.
 </li>
 <li>
 Drive continuous service improvement initiatives using customer feedback, operational data, and service analytics.
 </li>
 </ul>
 
 
 
 
 Customer Support Operations &amp; Escalations
 
 <ul>
 <li>
 Oversee all customer support activities including inquiries, complaints, order issues, delivery concerns, and return-related support.
 </li>
 <li>
 Design and optimize processes for handling returns, refunds, and exchanges in coordination with operations and logistics teams.
 </li>
 <li>
 Manage complex customer escalations and ensure timely and effective resolution.
 </li>
 <li>
 Act as the senior escalation owner for high-impact customer issues and executive-level cases.
 </li>
 <li>
 Partner closely with logistics, marketplace, product, and operations teams to resolve root-cause issues and prevent recurrence.
 </li>
 </ul>
 
 
 
 
 Tooling, Automation &amp; Process Excellence
 
 <ul>
 <li>
 Evaluate, implement, and optimize customer service platforms and support tooling.
 </li>
 <li>
 Drive automation initiatives to improve response times, resolution efficiency, and operational scalability.
 </li>
 <li>
 Develop and maintain scalable SOPs and service playbooks to ensure consistent customer service delivery.
 </li>
 <li>
 Leverage AI, workflow automation, and knowledge management systems to enhance support efficiency while maintaining service quality.
 </li>
 </ul>
 
 
 
 
 Team Leadership &amp; Capability Building
 
 <ul>
 <li>
 Build, lead, and develop a high-performing customer service organization.
 </li>
 <li>
 Design onboarding, training, and continuous development programs for customer support teams.
 </li>
 <li>
 Establish performance metrics, coaching frameworks, and quality assurance standards.
 </li>
 <li>
 Foster a service-oriented culture focused on responsiveness, accountability, and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 Performance Management &amp; Insights
 
 <ul>
 <li>
 Define and own customer service KPIs including CSAT, response time, resolution time, first-contact resolution, and escalation metrics.
 </li>
 <li>
 Translate customer feedback and support data into actionable operational improvements.
 </li>
 <li>
 Deliver regular executive reporting and recommendations based on service performance and operational insights.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 
 
 
 <ul>
 <li>
 7+ years of experience in Customer Service, Customer Support, or Customer Operations leadership roles within ecommerce, marketplace, retail, or technology environments.
 </li>
 <li>
 Proven experience building or scaling customer service functions in fast-growth or launch environments.
 </li>
 <li>
 Strong understanding of ecommerce operations, logistics, and post-purchase customer support processes.
 </li>
 <li>
 Experience implementing customer service platforms, automation, and operational process improvements.
 </li>
 <li>
 Demonstrated success managing customer service performance metrics such as CSAT, response time, and resolution efficiency at scale.
 </li>
 <li>
 Strong stakeholder management skills with the ability to collaborate across operations, logistics, product, and marketplace teams.
 </li>
 <li>
 Experience leading and developing large operational support teams in high-growth environments.
 </li>
 </ul>
 
 
</div>

Senior Manager, Customer Service - Dubai Mall Online

<div>Who We Are: At Huda Beauty, our Mission is to create a world of beauty where everyone is celebrated, so that Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world&rsquo;s fastest growing beauty brands. As a company, we are fueled by purpose and not profit, this allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!
Summary: Huda Beauty is seeking a strategic, data-driven, and commercially minded eCommerce Marketing Manager to join our growing digital team. Reporting to the Director of eCommerce Marketing, this role will oversee the execution of our eCommerce strategy, manage online sales performance, and drive growth across all digital channels. The ideal candidate will combine strong leadership skills with hands-on digital expertise, managing an eCommerce Assistant to ensure operational excellence while focusing on revenue, customer experience, and cross-functional collaboration. This position requires someone who is highly organized, results-oriented, and comfortable balancing both strategy and execution in a fast-paced environment.
Essential Duties and Responsibilities:
eCommerce Strategy &amp; Trading Calendar<ul><li>
Own the eCommerce trading calendar, ensuring all product launches, campaigns, and promotions are planned and executed in line with business objectives.</li><li>
Align cross-functional teams (Creative, Paid Media, CRM, Merchandising, Operations) to deliver seamless go-to-market campaigns.</li></ul>
Revenue &amp; Performance Management<ul><li>
Monitor daily, weekly, and monthly sales KPIs including traffic, conversion, and average order value (AOV)</li><li>
Provide insights and recommendations to optimize performance and achieve revenue and profitability targets.</li></ul>
Team Leadership &amp; Development<ul><li>
Manage and mentor the eCommerce Assistant, delegating operational tasks (POs, vendor onboarding, reconciliations, QA, reporting).</li><li>
Foster a high-performance culture by setting clear priorities, ensuring timely execution, and supporting professional growth.</li></ul>
Website Experience &amp; Optimization<ul><li>
Oversee onsite merchandising, promotional setup, and customer journey enhancements.</li><li>
Partner with developers to resolve bugs and implement UX improvements, ensuring a seamless shopping experience.</li></ul>
Social Commerce &amp; Affiliate Strategy<ul><li>
Lead the growth of social commerce channels, with a focus on TikTok Shop, TikTok Affiliates, and live shopping opportunities.</li><li>
Develop and execute strategies to maximize sales through influencer partnerships, affiliate networks, and live commerce activations.</li></ul>
Cross-Functional Collaboration<ul><li>
Serve as the key link between the Director of eCommerce Marketing and internal teams.</li><li>
Collaborate with Finance, Operations, and Logistics to align on stock, pricing, tax, and fulfillment requirements.</li><li>
Provide direction on product/prop requirements for photoshoots and creative campaigns.</li></ul>
Analytics &amp; Reporting<ul><li>
Deliver regular performance reports to the Director of eCommerce Marketing, highlighting successes, risks, and opportunities.</li><li>
Leverage tools such as GA4, Shopify analytics, and CRM data to support decision-making.</li></ul>
Vendor &amp; Tool Management<ul><li>
Provide leadership input into vendor selection, onboarding, and contract reviews.</li><li>
Partner with the Assistant to ensure all new vendors and tools are vetted, onboarded, and integrated seamlessly.</li></ul>
Innovation &amp; Continuous Improvement<ul><li>
Identify and implement best practices in eCommerce and digital marketing.</li><li>
Continuously optimize internal processes, working methods, and customer-facing initiatives to improve efficiency and impact.</li></ul> 

Requirements 
<ul><li>
4&ndash;6 years' experience in eCommerce, digital marketing, or online trading, preferably in retail, beauty, or FMCG.</li></ul><ul><li>
Proven ability to manage revenue growth, campaign execution, and digital performance optimization.</li><li>
Strong leadership and team management experience with the ability to coach.</li><li>
Proficiency with Shopify (or similar CMS), GA4, CRM platforms (e.g. Klaviyo), and marketing/trading tools.</li><li>
Commercially savvy with strong analytical, reporting, and problem-solving skills.</li><li>
Excellent communication and collaboration abilities, with experience influencing cross-functional teams.</li><li>
Highly organized, proactive, and adaptable, with a track record of managing multiple priorities.</li></ul> 

Benefits 
<ul><li>
Monthly &quot;Self-Love Days&quot; - at company discretion
</li><li>Premium Medical/Dental/Vision coverage for employee plus dependents
</li><li>Monthly coaching sessions with our in-house Success Coach
</li><li>Employee discounts on all Huda Beauty products
</li><li>Quarterly product gifting
</li></ul>Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.</div>

eCommerce Marketing Manager

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
What you'll be doing
Our eCommerce Manager will be responsible for conceptualizing, recommending and analysing the strategic E-commerce function. A key business leader in the Brand Team who is responsible for the online P&amp;L, delivering profitable sales growth through managing merchandise in the online channel, and the execution of a world class customer experience that is consistent with the Global Brand strategy in all operating markets
Our eCommerce Manager will have to be a talent for building software products, is highly customer centric, very detail-oriented with a passion for womenswear.
Strategy and Planning:<ul><li>
Elaborate the vision at the Division level and set up the yearly strategic plan and the yearly budgets in accordance with the Brand&rsquo;s vision and mission</li><li>
Responsible for development of annual online brand P&amp;L budget and commercial / trading plan formulation and delivery in conjunction with regional team(s)</li><li>
Conduct strategic meetings with suppliers and regional team to negotiate commercial conditions (margin, animations, exclusivity etc)</li></ul>
Business Development/Relationship Management:<ul><li>
Lead the implementation of new business strategies and new partner relationships to increase the reach of the Brand online</li><li>
Develop new business strategy, tactical plans, and detailed business cases for new business development to rationalize resource investments</li><li>
Responsible for delivering the underlying profitability through developing knowledge of key cost drivers from the P&amp;L</li></ul>
Web Analytics Management:<ul><li>
Analyse web metrics and make recommendations to improve website performance including new ways to drive website traffic and revenue opportunities</li><li>
Compile and analyse search data and metrics to make decisions regarding business strategy</li><li>
Perform click through rate, conversion, spend and creative analysis to identify growth/optimization opportunities</li></ul>
Product Management:<ul><li>
Execute product strategy based on strategic objectives, customer needs and Brand M&amp;As</li><li>
Hear the voice of the customer (and our associates) and represent it while working with various teams to build products that provide an unparalleled shopping experience by putting the customer first through identifying their current and future needs, pain points, and dreams</li><li>
Communicate product priorities/direction to relevant stakeholders</li><li>
Manage collaboration between teams (internal/external), and ensure accountability and ownership throughout the project work</li><li>
Design, test and manage customer facing digital products to execute the vision of taking customer interaction to a new level, across multiple platforms</li><li>
Conduct customer research and determine the user&rsquo;s story. Draft and build digital product concepts, MVPs and staged products independently; conduct A/B tests and deep dives into customer behavior/interaction (with data) to uncover opportunities and drive business success</li><li>
Identify opportunities, goals and determine metrics for analytics. Grow digital products + services continuously to ensure our ultimate objective: state of the art experiences</li></ul>
What you&rsquo;ll need to succeed
<ul><li>Experience with eCommerce Trading/Merchandising</li><li>
Experience managing operations and building a team for an eCommerce Business</li><li>
Experience running A/B tests and leading optimization efforts</li><li>
Shopify, Salesforce CRM &amp; Marketing experience is a plus</li><li>
Previous P&amp;L ownership and handling large budgets</li><li>
User experience design skill set including data-driven analytics capabilities, and a working understanding of web application technologies</li><li>
University Degree in Computer Science, Computer Engineering or any relevant field</li><li>
A minimum of 6 years of relevant experience in a similar role</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Ecommerce Manager - Womenswear Fashion Brand

MTM Groups Trading L.L.C-FZ

We&rsquo;re looking for an E-Commerce Associate to oversee our online sales and ensure a positive customer experience. The ideal candidate should have experience with online sales and be able to troubleshoot any issues that may arise. If you are a motivated self-starter with excellent communication skills, we want you on our team!MUST have Amazon E-commerce experience - (NOON, Dubaistore, store4us etc.)E-Commerce Associate Duties:<ul><li>Maintain a working knowledge of e-commerce industry, including appropriate eCommerce terminology, functionalities, trends, and best practices</li><li>Contribute to the overall strategic development of the E-Commerce department by implementing critical changes, updates, and enhancements</li><li>Develop strategies to increase sales, improve conversion rates, and develop strategic marketing initiatives</li><li>Analyze trends, competitive information, and market opportunities in order to recommend and implement new eCommerce initiatives and success strategies</li><li>Propose innovative eCommerce ideas to management, including new initiatives</li><li>Conduct ongoing market research on competitors, industry trends, best practices, and new technologies</li><li>Conduct market and competitive research to develop effective strategic marketing plans</li><li>Analyze and suggest improvements to the company&rsquo;s eCommerce website, including layout, navigation, and design</li><li>Complete any other duties and projects as may be assigned by management</li></ul>E-Commerce Associate Responsibilities:<ul><li>Build and maintain the company&rsquo;s web store, including product design, development, management, and promotion</li><li>Develop and execute SEO strategies</li><li>Create and revise content, including writing and editing product descriptions</li><li>Create and manage advertising campaigns, including making recommendations for budget and scheduling</li><li>Research and test the best systems, tools, and procedures</li></ul>Requirements And Skills:<ul><li>Bachelor&rsquo;s degree or equivalent from four-year college or university preferred</li><li>2+ years of experience in managing e-commerce operations</li><li>Effective relationship building with customers</li><li>Strong knowledge of e-commerce</li><li>Knowledge of marketing techniques</li><li>Knowledge of SEO best practices</li><li>Knowledge of web usability best practices</li></ul>Marketing Representative duties and responsibilitiesWe are looking for dependable, client service-oriented marketing associates with excellent communication, time-management, and organizational skills. Marketing associates can expect to work closely with account executives and marketing managers, do research, edit copy, and follow trends. Usually overseen by marketing managers, their responsibilities include helping to collect data, forecast trends, and assess customer satisfaction. They may also be asked to liaise between company and client, handle social media accounts, and help with event planning.To be successful as a marketing associate you must understand the importance of confidentiality, stay up-to-date with style guides and marketing trends, and be a good writer and speaker. The ideal candidate for this position will have excellent administrative and word processing software skills, presentation know-how, and experience with relevant technology.Marketing Associate Responsibilities:<ul><li>Conducting market research.</li><li>Supporting the marketing team.</li><li>Doing day-to-day administrative tasks.</li><li>Writing and proofreading press releases.</li><li>Helping to plan events, projects, and campaigns.</li><li>Reporting on research findings.</li><li>Helping to create proposals and presentations.</li><li>Helping to run social media accounts.</li><li>Communicating with clients and maintaining good relations.</li></ul>Marketing Associate Requirements:<ul><li>Bachelor's degree in marketing, business, or related fields.</li><li>Experience in marketing.</li><li>Come highly recommended.</li><li>Excellent marketing and administrative software skills.</li><li>Excellent people skills.</li></ul>Job Type: Full-timePay: From AED45,000.00 per yearEducation:<ul><li>Bachelor's (Preferred)</li></ul>

E-Commerce Sales Representative and Marketing

Parfums de Marly

<div>
 
 
 Job title:
 
 Digital Marketing Director
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Type of contract:
 
 Permanent
 
 
 
 
 
 
 About the role
 
 
 
 The Digital Marketing Director is accountable for driving eCommerce and brand equity growth through paid search, paid social, and digital media. He/she will plan, execute and optimize all media budgets &amp; tactics, at monthly/weekly/daily levels across 4 different markets (US, UK, EU, UAE) and 2 brands (Parfums de Marly and Initio), to meet eCommerce commercial goals and ROAs target.
 
 
 We are looking for an energetic leader who is extremely data-driven and thrives in fast-pace, high-performance culture. Reports to Chief Digital Officer.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 1. Translate Brand and eCommerce goals into a Digital media strategy, planning, and mix
 
 
 <ul>
 <li>
 Design annual media plan and update it quarterly: Strategically allocate monthly budgets by market and by campaign for each brand to achieve commercial and brand goals.
 </li>
 <li>
 Detail and adjust optimal campaign spend mix monthly: Partner with agency to define the optimal channel, platform and tactics mix within each market. Set specific audiences, targeting and KPIs for each tactic. Revise and adjust every month based on latest results.
 </li>
 </ul>
 
 
 
 
 
 2. Manage end-to-end execution of digital media campaigns and drive operational excellence
 
 
 <ul>
 <li>
 Coordinate media execution with broader 360 brand and eCommerce activation calendar
 </li>
 <li>
 Manage the media agency: Set up a cadence of daily/weekly/monthly reviews to ensure highest execution standards across channels, with timely &amp; elevated campaign launch.
 </li>
 <li>
 Constantly challenge the agency to make sure all best practices are in place: campaign structure, ad formats, feed optimizations, etc.
 </li>
 </ul>
 
 
 
 
 
 3. Set rigorous media measurement to drive performance through data-driven optimizations
 
 
 <ul>
 <li>
 Within first month, set up a dynamic reporting suite to robustly measure media performance including revenue, traffic, and ROAs; with simple attribution mechanisms.
 </li>
 <li>
 Directly track performance daily/weekly without relying on agency partner, and use data-driven insights to identify campaign and mix optimizations
 </li>
 <li>
 Connect media performance to broader eShop performance and partner with broader digital team to maximize impact: creative and landing page optimizations, product priorities
 </li>
 <li>
 Strive to better understand marginal returns and incrementality of tactics through testing
 </li>
 </ul>
 
 
 
 
 
 4. Implement a robust always-on testing approach to constantly deploy best practices
 
 
 <ul>
 <li>
 Drive a robust pipeline of tests to keep increasing the incrementality and impact of our media tactics and campaigns: always run at least 1 search and 1 social test (off-peak)
 </li>
 <li>
 Feed the test pipeline by staying on top of digital and social media platform trends. Identify new performance media features and channels, in partnership with agency, Google, Meta, Tiktok, Pinterest.
 
 
 </li>
 <li>
 Maintain a quarterly benchmark of peer best practices. Identify potential whitespaces, as well as competitive threats
 </li>
 </ul>
 
 
 
 
 
 
 Role - Specific Skills:
 
 
 
 <ul>
 <li>
 Digital Media Strategy &amp; Budgeting
 </li>
 <li>
 Campaign Execution &amp; Optimization
 </li>
 <li>
 Data-Driven Performance Management
 </li>
 <li>
 Agency &amp; Stakeholder Management
 </li>
 <li>
 Innovation &amp; Testing
 </li>
 </ul>
 
 
 
 
 
 
 Desired Background and Experience:
 
 
 
 <ul>
 <li>
 8 years+ of performance media experience, with experience directly managing performance marketing P&amp;L: budget, tactics mix, measurement
 </li>
 <li>
 Paid search and paid social experience and expertise required
 </li>
 <li>
 Strong analytical skills. Looking for a data-enthusiast who understands the nuances of media measurement and will drive effectiveness through constant data insights.
 </li>
 <li>
 Proficiency with SA360, GA4, and Meta ad platform
 </li>
 <li>
 Luxury experience a plus, Strong attention to details,
 </li>
 <li>
 Strong communications and stakeholder management skills
 </li>
 <li>
 French speaker is a plus
 </li>
 </ul>
 
 
</div>

Digital Marketing Director

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