crm & analytics manager

e-commerce content specialist Jobs in Kuwait

e-commerce content specialist

merchandiser team leader

ecommerce merchandising manager

Boutiqaat

<div>
 
 
 Curate the Journey. Optimize Performance. Shape How Customers Shop.
 
 
 
 
 
 
 At Boutiqaat, the digital shopping experience is at the heart of everything we do. We are looking for an experienced
 
 E-Commerce Merchandising Manager
 
 to lead and optimize how products are presented across our app and website&mdash;turning data, creativity, and strategy into a seamless customer journey.
 
 
 In this role, you&rsquo;ll work cross-functionally with Purchasing, Content, Studio, Marketing, and UX teams to deliver compelling merchandising strategies that drive engagement, conversion, and sustained e-commerce growth. If you combine analytical thinking with a strong eye for digital presentation and customer behavior, this is a role where your impact will be highly visible.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 
 Merchandising Strategy &amp; Execution
 
 
 <ul>
 <li>
 Develop and execute innovative e-commerce merchandising strategies aligned with business goals and market trends.
 </li>
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 Optimize product presentation to enhance customer engagement and drive online sales performance.
 </li>
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 Lead planning and execution of promotions, campaigns, and product launches across digital channels.
 </li>
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 Track campaign performance, measure ROI, and continuously refine strategies based on insights.
 </li>
 </ul>
 
 
 Product Recommendations &amp; Personalization
 
 
 <ul>
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 Leverage recommendation tools and algorithms to deliver personalized product suggestions.
 </li>
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 Drive cross-sell and upsell opportunities through curated assortments.
 </li>
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 Monitor recommendation performance and improve effectiveness over time.
 </li>
 </ul>
 
 
 Product Presentation &amp; Customer Experience
 
 
 <ul>
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 Oversee product setup, categorization, pricing accuracy, and promotional updates.
 </li>
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 Ensure all product displays align with brand guidelines and visual standards.
 </li>
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 Partner with UX/UI teams to enhance navigation, search, and overall user experience.
 </li>
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 Manage personalization platforms to tailor content based on customer behavior and preferences.
 </li>
 </ul>
 
 
 Data Analysis &amp; Optimization
 
 
 <ul>
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 Monitor and analyze KPIs such as CTR, CVR, and AOV to assess merchandising effectiveness.
 </li>
 <li>
 Lead A/B testing initiatives across product pages, landing pages, and campaigns.
 </li>
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 Use insights from testing and analytics to optimize layouts, messaging, and product placement.
 </li>
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 Produce detailed performance reports with actionable recommendations for senior management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration &amp; Inventory Alignment
 
 
 <ul>
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 Act as a central liaison between Content, Marketing, Design, Sales, Operations, and Supply Chain teams.
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 Collaborate on inventory visibility, stock accuracy, and forecasting based on sales trends and campaigns.
 </li>
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 Ensure merchandising plans align with inventory availability and operational realities.
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, E-Commerce, Marketing, or a related field.
 </li>
 <li>
 5&ndash;7 years of experience in e-commerce merchandising, preferably within retail or consumer goods.
 </li>
 <li>
 Proven ability to drive online growth through effective digital merchandising strategies.
 </li>
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 Strong experience with CMS, PIM, and e-commerce platforms.
 </li>
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 Hands-on experience with A/B testing, personalization tools, and recommendation engines.
 </li>
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 Solid understanding of UX/UI best practices for e-commerce environments.
 </li>
 <li>
 Strong analytical mindset with the ability to translate data into commercial decisions.
 </li>
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 Excellent written and verbal communication skills in English.
 </li>
 <li>
 Leadership capability to mentor and guide a merchandising team.
 </li>
 </ul>
 
 
 
 
 
 Why Boutiqaat?
 
 
 
 At Boutiqaat, you&rsquo;ll be part of a fast-growing regional e-commerce leader where innovation, creativity, and data come together. You&rsquo;ll have the opportunity to shape how millions of customers discover, browse, and shop&mdash;while working with passionate teams and cutting-edge digital tools.
 
</div>

Ecommerce Merchandising Manager

Area SupervisorAre you a natural leader who thrives on the shop floor and knows how to turn strategy into action? We&rsquo;re looking for a driven Area Supervisor to support our Area Manager and ensure our stores run smoothly, consistently, and successfully.This role is perfect for someone who understands retail inside out, enjoys working with teams, and takes pride in delivering strong sales performance and exceptional customer experiences across multiple locations.As an Area Supervisor, you&rsquo;ll be the vital link between strategic planning and daily store execution. You&rsquo;ll oversee operations across assigned stores, support Store Managers, monitor performance, and ensure brand operational, and customer service standards are met every single day.What You&rsquo;ll Be Doing:<ul><li>Support the rollout of sales strategies at store level</li><li>Track daily sales performance and report trends, risks, and opportunities</li><li>Identify upselling, cross-selling, and slow-moving stock reduction opportunities</li><li>Ensure promotions, discounts, and merchandising follow company direction</li><li>Supervise stock levels to prevent overstocking or stock-outs</li><li>Conduct spot checks and support stock counts</li><li>Monitor expiry dates and non-moving items, initiating clearance when required</li><li>Ensure stores meet cleanliness, efficiency, and visual merchandising standards</li><li>Support Store Managers and act as the first escalation point for store issues</li><li>Ensure customer-facing teams deliver high service standards</li><li>Assist with staff training and onboarding</li><li>Provide feedback, coaching, and motivation to store teams</li><li>Ensure compliance with SOPs, health &amp; safety, and regulatory standards</li><li>Collect and report operational data to the Area Manager</li><li>Verify correct pricing, discount compliance, and audit documentation</li><li>Following up on new initiatives and operational processes</li><li>Act as the communication bridge between Area Manager and store teams</li><li>Support new store openings, promotions, expos, and activations</li><li>Coordinate logistics for launches, campaigns, and stock movements</li><li>Collaborate with cross-functional teams to align online and offline initiatives</li></ul>What You Bring to the Table:<ul><li>Diploma or bachelor&rsquo;s degree in business administration, Retail Management, or related field</li><li>5&ndash;7 years of experience as a Store Manager or similar role (retail or industry preferred)</li><li>Strong understanding of retail operations, sales principles, and visual merchandising</li><li>Confident leadership skills with the ability to coach and support teams</li><li>Excellent organizational and time-management abilities</li><li>High attention to detail and strong problem-solving skills</li><li>Proficiency in Microsoft Office, POS systems, and inventory software</li><li>Fluent in English (Arabic is a plus)</li><li>Willing and able to travel regularly between store locations</li></ul>Why Boutiqaat?At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.Ready to Grow with Us?Kickstart your career with hands-on experience, expert mentorship, and real impact. Apply now and be part of something exciting!Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Operations levels: 5 years (Preferred)</li></ul>

Area Supervisor

Trafalgar Luxury Group

<div>
 
 
 Sales and Performance Management:
 
 
 
 &bull; Drive sales through effective management of sales force.
 
 
 &bull; Is capable of providing sales analytics.
 
 
 &bull; Capable of providing SMART KPI's for reporting employees.
 
 
 
 
 
 Customer Service Excellence:
 
 
 
 &bull; Ensure the team delivers exceptional customer service that is synonymous with luxury and fashion brands.
 
 
 &bull; Handle customer inquiries and complaints gracefully, ensuring customer satisfaction.
 
 
 &bull; Build and maintain relationships with VIP clients and ensure their needs are met.
 
 
 
 
 
 Inventory and Merchandising:
 
 
 
 &bull; Oversee inventory management.
 
 
 &bull; Ensure merchandise is in line of organization, brand, and visual merchandising standards &amp; guidelines.
 
 
 
 
 
 Staff Management and Development:
 
 
 
 &bull; Assist in the recruitment, training, and development of staff.
 
 
 &bull; Must have necessary skill set for management of all key personnel.
 
 
 
 
 
 Marketing and Events:
 
 
 
 &bull; Collaborate with the marketing team to execute all related activities.
 
 
 &bull; Engage with the local fashion community to increase brand presence and attract new customers.
 
 
 &bull; Provide necessary guidance for marketing for omnichannel, social media and other digital platforms to enhance the corporate profile.
 
 
 
 
 
 Operational Excellence:
 
 
 
 &bull; Ensure compliance with all company policies and procedures.
 
 
 &bull; Has financial basis for management of budgetary constraints.
 
 
 &bull; Has knowledge in regulatory, health and safety regulations.
 
 
 
 
 
 Trend Awareness and Industry Knowledge:
 
 
 
 &bull; Is informed about luxury trends and market dynamics.
 
 
 &bull; Must attend related shows and trade events to keep up with industry developments.
 
 
 &bull; Educate the team on product knowledge, including materials, care instructions, and brand history.
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 &bull; University bachelor's degree in business administration or any relevant field is a must.
 
 
 &bull; Proven experience as a Retail Manager in the Watches, Jewelry, and luxury sectors (Fashion is a plus).
 
 
 &bull; Strong leadership skills and the ability to inspire a team.
 
 
 &bull; Excellent communication and interpersonal skills.
 
 
 &bull; Deep understanding of the luxury market and customer service excellence.
 
 
 &bull; Ability to work flexibly and adapt to changing market conditions.
 
 
 &bull; Knowledge of inventory management software and point of sale (POS) systems.
 
 
 
</div>

Retail Manager (Watches & Jewelry) - Kuwait

MAKASEB

<div>
 
 Job Description:
 
 
 
 We are seeking a
 
 Digital Sales Specialist
 
 who is passionate about driving new business opportunities and building long-lasting relationships with clients.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Identify and approach potential clients across various industries who are in need of digital marketing services, such as eCommerce solutions, social media management, paid advertising, and SEO.
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 Present the company's services to prospective clients and clearly demonstrate how these services can help grow their business.
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 Build and maintain strong, long-term relationships with clients to ensure satisfaction and ongoing collaboration.
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 Regularly follow up with existing clients to gather feedback, resolve any issues, and identify opportunities for upselling or introducing additional services.
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 Develop and implement sales and business development strategies to increase the company's client base and revenue.
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 Conduct client meetings to understand their marketing needs and offer tailored digital solutions accordingly.
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 Stay up to date with industry trends, market shifts, and competitor activity within the digital marketing and eCommerce space.
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 Represent the company at business events, networking opportunities, and marketing exhibitions to promote services and generate leads.
 </li>
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 Collaborate closely with internal teams including content, design, and advertising to ensure the successful delivery of services that meet client expectations.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 :
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing or a related field.
 </li>
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 2+ years of experience with B2B sales experience.
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 Digital Marketing Agencies Experience.
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 Solid experience selling E-commerce Websites.
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 Strong knowledge of digital marketing best practices.
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 The ability to translate complex business concepts into easy-to-understand strategies and tasks.
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 Expert networking skills to generate new business opportunities and nurture relationships with existing clients.
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 Proven success in winning, delivering, and retaining key clients.
 </li>
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 Excellent written and verbal communication skills.
 
 
 
 </li>
 </ul>
 
 Working Conditions &amp; Benefits:
 
 
 
 <ul>
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 Working days: 5 days (From Sunday to Thursday)
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 Working Hours: 8 hours (From 9:00am to 5:00pm)
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 Health, and social insurance.
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 Learning &amp; Development.
 </li>
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 Career Path.
 
 
 
 </li>
 </ul>
 
 Location: Kuwait City, Kuwait
 
</div>

Digital Sales Specialist ( Kuwait )

<div>
 
 
 
 Associate Category Manager &ndash; Beauty
 
 
 
 
 
 
 
 Join Our Beauty Revolution in E-Commerce!
 
 
 Are you passionate about beauty trends, obsessed with customer experience, and ready to shape how millions discover their favorite products online? We&rsquo;re looking for a creative and analytical Associate Category Manager &ndash; Beauty to join our dynamic e-commerce team.
 
 
 This role blends strategy, creativity, and execution&mdash;you&rsquo;ll help build and grow one of the most exciting beauty assortments in the digital space.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Curate and manage a winning product assortment in the Beauty category&mdash;think skincare, makeup, fragrance, and beyond.
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 Collaborate with brands and suppliers to negotiate the best deals and bring exclusive launches to our platform.
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 Analyze sales data, trends, and customer insights to optimize pricing, promotions, and product performance.
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 Work closely with marketing, operations, and design teams to deliver irresistible campaigns and seamless shopping experiences.
 </li>
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 Stay ahead of global beauty trends and translate them into category growth strategies.
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in category management, merchandising, or e-commerce (beauty industry experience = big plus!).
 </li>
 <li>
 A mix of analytical mindset + creative flair&mdash;you&rsquo;re as comfortable in Excel as you are in brainstorming TikTok-worthy campaigns.
 </li>
 <li>
 Strong negotiation, relationship-building, and organizational skills.
 </li>
 <li>
 Passion for beauty, consumer behavior, and digital retail.
 </li>
 <li>
 A self-starter who thrives in a fast-paced, innovative environment.
 </li>
 </ul>
 
 
 
 
 
 Why Boutiqaat?
 
 
 
 At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 
 
 
 
 
 Ready to help us build the future of beauty online?
 
 
 Apply now and bring your passion for beauty and e-commerce to life!
 
</div>

Purchasing Specialist

Hilton

<div>Commercial Director
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director

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