ecommerce manager

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customer service executive - customer service operations

ecommerce operations

House of Anita Dongre Limited

<div>
 
 
 Role Overview:
 
 
 
 We are looking for a detail-oriented and proactive Junior Executive in E-commerce Operations to support marketplace operations. This role will focus on stock management, sales performance tracking, partner coordination, and operational reporting across multiple platforms. The candidate will work closely with internal teams and external partners to ensure smooth execution of Marketplace operations.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Monitor Marketplace Performance and OMNI channel sales performance.
 </li>
 <li>
 Conduct seasonal &amp; brand-wise performance analysis to support decision-making.
 </li>
 <li>
 Review partner sales performance on a Month-to-Date (MTD) basis.
 </li>
 <li>
 Participate in weekly review meetings to share updates.
 </li>
 <li>
 Stock &amp; Inventory Management
 </li>
 <li>
 Perform regular SOH (Stock on Hand) checks across marketplaces
 </li>
 <li>
 Compile and update Warehouse SOH reports.
 </li>
 <li>
 Track Live/Not Live stock status and coordinate with the team for updates.
 </li>
 <li>
 Ensure timely replenishment for assigned brands
 </li>
 <li>
 Follow up with Warehouse teams for stock movement and coordinate with new partners on stock requirements.
 </li>
 <li>
 Conduct stock analysis for new partners&rsquo; onboarding.
 </li>
 <li>
 Compile and maintain sale data.
 </li>
 <li>
 Prepare and circulate performance reports across teams and partners.
 </li>
 <li>
 Support in compiling brand-wise OI(Order Indent) processes and reporting metrics.
 </li>
 <li>
 Mail, update, and follow up with all marketplace.
 </li>
 <li>
 Assist with discount working across all partners.
 </li>
 <li>
 Manage partner-related processes such as Myntra rebates and reconciliations.
 </li>
 </ul>
 
 
 
 
 
 Requirement:
 
 
 <ul>
 <li>
 prior working experience of minimum 3 year with myntra, Ajio, Nykaa, tatacliq.
 </li>
 <li>
 graduate
 </li>
 </ul>
 
 
 
 
 Interested candidate can share their updated cv on
 
 anushka.bothra@houseofanitadongre.com
 
 with subject line :
 
 [Application] - Ecommerce Operations.
 
 
</div>

Ecommerce Operations

mCaffeine

<div>
 
 
 About us/Company overview:
 
 
 
 mCaffeine is India&rsquo;s 1st&ZeroWidthSpace; caffeinated personal care brand with an exciting range of Caffeinated products for young and aspiring millennials. We believe in Confidence over all skin &amp; body biases. Redefining the age-old notions of beauty associated with colour, we never sell insecurities. We have vowed not to make fairness products. At mCaffeine beauty has no colour or gender. It's about you. You are a revolution, a culture, a routine, a high, and essentially now - a Lifestyle. You are Bold, Young, and Confident.
 
 
 
 
 
 
 Come, join the pack!
 
 
 
 
 
 
 
 Job Overview:
 
 
 
 The E-commerce Operations Executive for mCaffeine will be responsible for managing and coordinating distribution operations for sales channels, ensuring the accurate and efficient handling of orders processing, maintaining Order-Delivery KPIs, and managing escalations and GRN/RTV.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Review and verify incoming orders, ensuring accuracy and completeness.
 </li>
 <li>
 Accurately input order details into the order processing system/ excel.
 </li>
 <li>
 Monitor and track the status of orders, from the point of entry to delivery and GRN discrepancies.
 </li>
 <li>
 Collaborate with cross-functional teams, including sales, marketing, and production, to optimize order processing and delivery processes.
 </li>
 <li>
 Ensure a high level of responsiveness to mails/ calls.
 </li>
 <li>
 Address and resolve any quality-related concerns or deviations.
 </li>
 <li>
 Maintain accurate records of orders, invoices, and related documents.
 </li>
 <li>
 Generate reports on order processing performance and share insights with management.
 </li>
 <li>
 Identify opportunities for process optimization and implement best practices.
 </li>
 <li>
 Coordinate with channel partners for RTV and related operations alignments
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in order processing, e-commerce operations, or a similar role is advantageous.
 </li>
 <li>
 Proficiency in Excel / Microsoft Office applications.
 </li>
 <li>
 Knowledge of inventory management systems and order tracking tools.
 </li>
 <li>
 Strong attention to detail, excellent organizational and stakeholder management skills, and the ability to work under pressure.
 </li>
 <li>
 Effective communication and crisp email writing.
 </li>
 </ul>
 
 
 
 
 
 Social Media handles:
 
 
 
 Website - https://www.mcaffeine.com/pages/about-us
 
 
 LinkedIn - https://www.linkedin.com/company/mcaffeine/mycompany/
 
 
 Instagram - https://www.instagram.com/mcaffeineofficial/
 
 
 
 
 
 
 Contact us:
 
 
 
 Careers &ndash; career@mcaffeine.com
 
</div>

Sr. Executive - Ecommerce Operations

Yashaamm Fashions Pvt Ltd

<div>
 
 
 Location: Khar (West), Mumbai
 
 
 
 
 Employment Type: Full-time
 
 
 
 
 Job Title: Ecommerce Manager
 
 
 
 
 Reports to: Founder / Director
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 We are looking for a proactive and detail-oriented Ecommerce Manager to manage and scale our presence across leading online marketplaces for our brand Sarha and private labels too. The role requires hands-on execution, cross-team coordination, and data-driven decision-making to maximize sales and brand visibility.
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 Marketplace Management
 
 
 <ul>
 <li>
 
 Manage daily operations on Myntra, Amazon, Flipkart, and Nykaa Fashion.
 
 </li>
 <li>
 
 Oversee order processing, returns, and ensure smooth fulfilment.
 
 </li>
 <li>
 
 Upload and maintain product listings, content, and imagery.
 
 </li>
 <li>
 
 Ensure catalog accuracy, price consistency, and platform compliance.
 
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Analytics
 
 
 <ul>
 <li>
 
 Share daily detailed order and inventory reports.
 
 </li>
 <li>
 
 Extract and analyze sales, returns, and campaign performance data.
 
 </li>
 <li>
 
 Provide insights and recommendations for increasing sales and reducing costs.
 
 </li>
 </ul>
 
 
 
 
 
 Inventory &amp; Coordination
 
 
 <ul>
 <li>
 
 Manage inventory placement and stock availability across platforms.
 
 </li>
 <li>
 
 Coordinate with brands, creative teams, and agencies for content updates.
 
 </li>
 <li>
 
 Liaise with platform account managers for promotions, visibility, and quality checks.
 
 </li>
 </ul>
 
 
 
 
 
 Campaigns &amp; Marketing
 
 
 <ul>
 <li>
 
 Plan and execute platform campaigns on Myntra, Amazon, and Nykaa Fashion.
 
 </li>
 <li>
 
 Monitor performance and optimize campaigns in real-time.
 
 </li>
 <li>
 
 Share marketing analysis and competitor insights.
 
 </li>
 </ul>
 
 
 
 
 
 Process &amp; Growth
 
 
 <ul>
 <li>
 
 Identify new opportunities for product launches and platform expansion.
 
 </li>
 <li>
 
 Streamline SOPs for order processing, reporting, and inventory flow.
 
 </li>
 <li>
 
 Work closely with finance for reconciliations and settlements.
 
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Graduate/Post-Graduate (MBA preferred).
 
 </li>
 <li>
 
 2&ndash;4 years of hands-on experience in ecommerce operations (marketplace side or brand side).
 
 </li>
 <li>
 
 Strong knowledge of Myntra, Amazon, Flipkart, and Nykaa Fashion dashboards.
 
 </li>
 <li>
 
 Proficient in Excel/Google Sheets, data analytics, and reporting.
 
 </li>
 <li>
 
 Excellent communication and coordination skills.
 
 </li>
 <li>
 
 Strong problem-solving and ownership mindset.
 
 </li>
 </ul>
 
 
 
 
 
 How to Apply?
 
 
 
 
 You can apply here on LinkedIn or email us at yogesh@yashaammfashions.com with your resume.
 
 
 
 
 
</div>

Ecommerce Manager

Skyleaf Consultants LLP

<div>
 
 📢 We&rsquo;re Hiring | Ecommerce Sales Manager / Key Account Manager
 
 
 📍
 
 Location:
 
 Lower Parel, Mumbai | 🏢 Full-time, On-site
 
 
 💼
 
 Experience:
 
 5+ Years in E-commerce &amp; Amazon Sales Management
 
 
 📞
 
 Contact:
 
 Shakshi Singh | 📧 shakshi@skyleaf.global | 📱 7521865318
 
 
 🏢
 
 Client:
 
 Confidential (Consumer Brand)
 
 
 
 
 
 
 About the Role:
 
 
 
 We&rsquo;re looking for an
 
 Ecommerce Sales Manager / Key Account Manager
 
 to drive
 
 Amazon global sales growth
 
 and manage marketplace operations for a fast-scaling consumer brand.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 🛒 Develop and execute
 
 Amazon global sales strategies
 
 
 
 📊 Conduct
 
 market research, competitor analysis &amp; performance tracking
 
 
 
 📈 Manage and optimize
 
 Amazon Seller Central &amp; Vendor Central
 
 accounts
 
 
 🚚 Partner with supply chain for product availability &amp; inventory management
 
 
 📣 Run
 
 Amazon Ads campaigns
 
 (Sponsored Products, Brands, Display)
 
 
 🤝 Collaborate with product, finance, logistics &amp; customer service teams
 
 
 
 
 
 
 Requirements:
 
 
 
 ✅ Bachelor&rsquo;s in Business/Marketing (MBA preferred)
 
 
 ✅ 5+ years in
 
 eCommerce &amp; Amazon sales management
 
 
 
 ✅ Proven success in
 
 international Amazon growth
 
 
 
 ✅ Strong knowledge of
 
 Seller Central, Vendor Central &amp; Ads tools
 
 
 
 
 
 
 
 Preferred:
 
 
 
 ⭐ Experience managing
 
 global marketplace operations
 
 
 
 ⭐ Proficiency in
 
 multiple languages
 
 
 
 📩
 
 Interested in scaling Amazon growth and building global market presence? Let&rsquo;s connect!
 
 
 
 📧
 
 shakshi@skyleaf.global
 
 | 📱
 
 7521865318
 
 
 
 
 
 
 #EcommerceJobs #AmazonSales #KeyAccountManager #MarketplaceManagement #ConsumerBrand #HiringNow #MumbaiJobs #SkyleafHiring #ConfidentialClient
 
</div>

Pidilite Industries Limited

<div>
 
 Key Requirement for the Position
 
 
 
 <ul>
 <li>
 Candidate with good knowledge &amp; experience into AEM.
 </li>
 <li>
 Should have worked on large scale eCommerce implementations and related integration for both D2C and 3rd party eComm players.
 </li>
 <li>
 Possess excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights &amp; recommendations.
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 Role: Digital Initiatives
 
 
 Location: Mumbai
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Evaluation and implementation of upcoming technologies like OOTB eCommerce Market places (e.g. Hybris, Magento) , speech analytics, Martech tools, AR/VR platforms, middleware/ API management tools &amp; SFAs (Sales Field Force Applications)
 </li>
 <li>
 Evangelize new digital technologies related to AR/VR, Metaverse, Blockchain, Al/ML use-cases etc.
 </li>
 <li>
 Managing DXP roadmap for website transformation and experience projects.
 </li>
 <li>
 Have solid expertise in campaign and channel analysis and reporting, experience in implementing eComm, Web behavior, Adobe analytics.
 </li>
 <li>
 Drive change management &amp; adoption programs for new projects &amp; processes enabled through digital.
 </li>
 </ul>
</div>

Digital Initiatives

Performics India

<div>
 
 
 
 About the Company:
 
 
 
 
 
 
 
 Performics is India's largest performance marketing agency. We offer a range of digital marketing services including Paid Media, Organic Content and SEO, eCommerce, Digital Branding, Programmatic and Analytics. We are known for consistently delivering high-impact results and creating sustainable digital growth for brands in various industries, including BFS, Insurance, Consumer &amp; Packaged Goods, OTT, Telecom, Travel, and New-age Startups. We are part of Publicis Groupe, the world&rsquo;s second largest marketing and communications company with 95+ years of consistent track record.
 
 
 
 
 
 
 
 Job Profile
 
 
 :
 
 
 
 
 <ul>
 <li>
 At least 2 to 5 years of experience in executing campaigns on Amazon Marketing Services (AMS)
 </li>
 <li>
 Holistic knowledge of Amazon platform functionalities to help brands navigate their growth opportunities.
 </li>
 <li>
 Fair understanding of Ecommerce business models.
 </li>
 <li>
 Work on a Client Account for Paid Digital Marketing.
 </li>
 <li>
 Understand Client&rsquo;s Business/Revenue model and goals.
 </li>
 <li>
 Do Consumer profiling &amp; define Target Audience on Digital - Draw Consumer insights &amp; map digital touch points.
 </li>
 <li>
 Fulfilment of Business goals (Reach, Awareness, Revenue, Retention etc.) through digital channels.
 </li>
 <li>
 Create Paid Media campaign plans inclusive of all channels. (Amazon Marketing Services (AMS), Flipkart Ads and other marketplaces)
 </li>
 <li>
 Execute, monitor and optimize the performance of campaigns.
 </li>
 <li>
 Generate campaign and analytics insights by analyzing digital &amp; business data in depth - Manage day to day client management as well as reporting and reviews.
 </li>
 <li>
 Analyzing &amp; optimizing campaign performance to increase ROI of brands. &bull; Help new joinees settle into the organization and their daily routine.
 </li>
 <li>
 Recommending E-commerce best practices to improve brand market share. &bull; Groom and Mentor Analysts.
 </li>
 </ul>
 
 
 
 
 
 
 Key attributes:
 
 
 
 
 
 
 <ul>
 <li>
 Curiosity to learn &amp; grow in a fast-paced environment.
 </li>
 <li>
 Agile &amp; proactive when suggesting ideas or brainstorming with team/client.
 </li>
 <li>
 Ability to take ownership &amp; working with brands &amp; Ecommerce platforms.
 </li>
 <li>
 Upskilling constantly to keep up with the industry trends &amp; updates.
 </li>
 </ul>
 
 
 
 
 
 
 Reasons to Join:
 
 
 
 
 
 
 <ul>
 <li>
 Largest brands in the country across BFSI, Travel, FMCG, Gaming, Technology.
 </li>
 <li>
 Integrated team structure that provides exposure on multiple platforms like Google, Facebook, Amazon, Programmatic.
 </li>
 <li>
 Best in Industry Training - Strong leadership with legacy
 </li>
 </ul>
 
 
</div>

Ecommerce Specialist

Aditya Birla Fashion and Retail Ltd.

<div>
 
 The Brand Marketing Manager will be the key driver behind building, maintaining and driving the Galleries Lafayette brand in India. This role will drive brand strategy, campaigns and communication, awareness, footfall, online / offline media management, performance marketing and engagement through strategic brand marketing initiatives. The ideal candidate will possess a strong understanding of and experience in
 
 Luxury, Brand (Lifestyle, and FMCG) industries
 
 and focused brand management, go-to market, campaign management, digital / social media and brand content. Sucess in this role requires
 
 a creative bent of mind,
 
 an eye for detail with a passion for luxury retail.
 
 
 
 
 
 
 Brand Awareness and Consumer Relationship
 
 
 <ul>
 <li>
 Conceptualize and execute strategies, campaigns, media and content that drive brand affinity and increase customer walk-ins at the store.
 </li>
 <li>
 Continuously work on improving consumer experience by elevated customer engagement and designing solutions for customer retention.
 </li>
 <li>
 Monitor and analyze customer traffic and engagement metrics to facilitate development of action plans to address customer needs.
 </li>
 <li>
 Identify and develop customer insights of core TG (HNI/UHNI)
 </li>
 </ul>
 
 
 
 
 Brand Custodian
 
 
 <ul>
 <li>
 Create and enforce brand guidelines, ensuring consistency across all marketing channels and customer touchpoints.
 </li>
 <li>
 Act as the key driver of the Galleries Lafayette brand identity and brand strategy in India, across all campaigns and brand initiatives.
 </li>
 <li>
 Develop and manage a comprehensive communications strategy, including brand design, Online/ offline media management, In store communication and all other consumer facing touch points.
 </li>
 <li>
 Build and develop the brand profile including but not limited to creation and maintenance of brand guidelines.
 </li>
 </ul>
 
 
 
 
 Go to market campaigns
 
 
 <ul>
 <li>
 Conceptualize and execute monthly and seasonal go-to-market campaigns that align with brand objectives. Maintain weekly, monthly quarterly calendar with tracker and ROI reporting.
 </li>
 <li>
 Identify suitable campaign insights that will enable brand differentiation and offer the business a competitive edge in the market.
 </li>
 <li>
 Coordinate with cross-functional teams to ensure timely execution of campaign and its effectiveness.
 </li>
 </ul>
 
 
 
 
 Agency, vendors and media management
 
 
 <ul>
 <li>
 Be the SPOC for all agencies, media companies, partners, freelances and vendors. Develop and establish relationships with agencies (creative, digital &amp; media), consultants and media companies, control budgets for each and track ROI.
 </li>
 <li>
 Collaborate with stakeholders to design, plan and execute all brand communications across campaigns, in-store events, promotions, and activations.
 </li>
 <li>
 Analyze the effectiveness of brand initiatives and come up with alternate strategies for better engagement.
 </li>
 <li>
 Drive performance marketing, media planning and daily ROAS optimization for all paid media across social, search, affiliations, offline, WhatsApp, email and other paid channels. Budget planning, optimization and reporting will be critical.
 </li>
 <li>
 Ensure homogenous brand communication across all channels in keeping with GL luxury experience and brand guidelines.
 </li>
 </ul>
 
 
 
 
 Beauty Marketing and activations
 
 
 <ul>
 <li>
 Plan, design and execute marketing programs and activities to establish and maintain brand presence in the market with a focus on category growth and market share.
 </li>
 </ul>
 
 
 
 
 Seasonal Opportunities
 
 
 <ul>
 <li>
 Strategically leverage key cultural events such as Diwali, weddings, Christmas etc to create unique marketing opportunities and promotions.
 </li>
 </ul>
 
 
 
 
 Social Media Marketing
 
 
 <ul>
 <li>
 Develop, design and execute social media campaigns that enhance brand visibility and engagement.
 </li>
 <li>
 Monitor trends and adapt strategies to maintain relevance brand communications for GL.
 </li>
 </ul>
 
 
 
 
 Content Creation
 
 
 <ul>
 <li>
 Ensure brand design and content creation is on-brand across all platforms, ensuring alignment with brand voice and strategic objectives.
 </li>
 <li>
 Ideate, plan and execute content that covers the goings on in the store
 </li>
 <li>
 Collaborate with creative teams to produce compelling visual and written content.
 </li>
 </ul>
 
 
 
 
 External and Internal stakeholder relations
 
 
 <ul>
 <li>
 Owning and overseeing all brand communication from pitch to final execution to ensure all partner brand guidelines and objectives are fulfilled.
 </li>
 </ul>
 
 
 <ul>
 <li>
 Manage internal (Store/ retail/ ecommerce/ CRM) and external communications for all brand marketing initiatives, including internal stakeholder alignment, efficient relations, and crisis management. Vendor management and budget control will be a crtitical part of this role.
 </li>
 </ul>
</div>

Brand Marketing Manager- Galeries Lafayette

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122 ecommerce operations jobs IN Mumbai

Ecommerce Operations

Sr. Executive - Ecommerce Operations

Ecommerce Manager

Ecommerce Manager

Digital Initiatives

Ecommerce Specialist

Brand Marketing Manager- Galeries Lafayette