customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer service representative Jobs in Lahore Pakistan

customer service representative

customer service agent Jobs in Lahore Pakistan

customer service agent

customer services specialist Jobs in Lahore Pakistan

customer services specialist

customer success specialist Jobs in Lahore Pakistan

customer success specialist

email support specialist

DBS Solutions

Job Description:We are looking for a dedicated and detail-oriented Email Support Representative to join our customer support team. As an Email Support Representative, you will be responsible for providing exceptional assistance to customers via email, ensuring that all inquiries, issues, and concerns are addressed in a timely, accurate, and professional manner. Your role will be key in maintaining customer satisfaction and fostering long-term relationships.Key Responsibilities:<ul><li>Respond to customer inquiries, complaints, and issues promptly via email, ensuring clear, accurate, and empathetic communication.</li><li>Assist customers with order placements, processing returns and exchanges, and handling other account-related inquiries.</li><li>Resolve customer concerns by offering solutions, providing product information, and guiding them through necessary steps.</li><li>Document and track customer interactions using CRM systems to ensure accurate records.</li><li>Maintain a high level of professionalism in all email communications while upholding the company&rsquo;s tone and standards.</li><li>Collaborate with other departments to ensure smooth issue resolution and customer satisfaction.</li><li>Retain customer orders through thoughtful and persuasive communication when needed.</li><li>Ensure that responses are timely, with a focus on quality and customer satisfaction.</li><li>Monitor and follow up on escalated cases to ensure prompt resolution.</li></ul>Qualifications:<ul><li>Proven experience in email-based customer support or similar roles.</li><li>Excellent written communication skills with a strong focus on grammar, tone, and clarity.</li><li>Ability to work efficiently and accurately under pressure.</li><li>Strong problem-solving skills and attention to detail.</li><li>Experience with CRM systems and email support tools.</li><li>Customer-focused with a high level of empathy and patience.</li><li>Ability to manage multiple cases simultaneously and prioritize effectively.</li></ul>Benefits:<ul><li>Recognition awards</li><li>Bi-annual bonuses</li><li>Annual salary increments</li></ul>Application Questions:<ul><li>Are you comfortable working night shifts? 7:00 pm &ndash; 4:00 am</li></ul>Experience:<ul><li>Sales and Customer Service: 1 year (Required)</li><li>International Call Center: 1 year (Required)</li></ul>Language Requirement:<ul><li>Proficiency in English (Required)</li></ul>Location: Johar Town, near Emporium Mall, LahoreJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In personApplication Deadline: 30/10/2025

Email Support Specialist

Napollo Software Design LLC.

Key Responsibilities<ul><li>Send outbound emails to potential and existing customers for product updates, promotions, or follow-ups.</li><li>Respond promptly and professionally to customer inquiries via email.</li><li>Identify and qualify leads through email outreach and forward them to the relevant teams.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Communication, Marketing, or a related field.</li><li>1&ndash;2 years of experience in email support, outbound communication, or customer service.</li><li>Basic understanding of sales funnels and customer engagement practices.</li></ul>Experience in B2B email communication or SaaS environments.Bahria Town LahoreTimings: 4pm-1amMonday-Friday- OnsiteJob Type: Full-timeWork Location: In person

Insights Advisory

OverviewJob Title: Digital Marketing SpecialistLocation: Lahore, PakistanRole PurposeWe are seeking a creative, data-driven, and results-oriented Digital Marketing Specialist to join our team in Lahore. The role will be responsible for developing, implementing, and optimizing digital marketing strategies to enhance brand visibility, generate qualified leads, and support business growth within the financial services sector. The ideal candidate will possess strong expertise in SEO, SEM, social media, content marketing, email marketing, marketing automation, and campaign analytics, with an understanding of regulatory considerations in financial marketing.Key Accountabilities / Key Activities1. Digital Marketing Strategy &amp; Execution<ul><li>Develop, implement, and manage multi-channel digital marketing campaigns (SEO, SEM, social media, email marketing, and content marketing) aligned with business goals.</li></ul>2. Content Development &amp; Brand Awareness<ul><li>Create and oversee engaging, compliant content tailored for various platforms, ensuring brand consistency and adherence to financial advertising guidelines.</li></ul>3. Performance Tracking &amp; Optimization<ul><li>Monitor campaign KPIs, analyse analytics, and optimize strategies to improve conversion rates and ROI.</li></ul>4. Lead Generation &amp; Client Engagement<ul><li>Implement targeted campaigns to generate high-quality leads, nurture client relationships, and enhance customer retention.</li></ul>5. Collaboration &amp; Compliance<ul><li>Work closely with internal teams, agencies, and compliance departments to ensure all marketing activities meet regulatory and brand standards.</li></ul>Job SpecificationsKnowledge / Skills<ul><li>SEO, SEM (Google Ads), and social media advertising</li><li>Email marketing and automation.</li><li>CRM integration and lead nurturing workflows</li><li>A/B testing and conversion rate optimization (CRO)</li><li>Content marketing and copywriting for financial products</li><li>Paid social advertising (LinkedIn, Facebook, Instagram)</li><li>Marketing funnel design and retargeting strategies</li><li>Proficiency with marketing analytics tools (Google Analytics, Tag Manager, social insights)</li><li>Strong communication, analytical, and project management skills</li></ul>Education / Certifications<ul><li>Bachelor&rsquo;s degree in marketing, Communications, Business Administration, or related field</li><li>Professional certifications in Digital Marketing (Google Ads and Facebook Blueprint) preferred</li></ul>Experience<ul><li>Minimum 5 years of digital marketing experience, preferably within the financial services industry</li><li>Proven track record of managing successful multi-channel campaigns in a regulated sector</li></ul>Package<ul><li>Market competitive</li></ul>Job Type: Full-timeWork Location: In person

Digital Marketing Specialist

WBM Technologies

Job Title: Customer Support Executive Location: Lahore Job Type: Full-Time | Contract (24 Months)About the Role:We are looking for a Customer Support Executive who can deliver exceptional service to our clients through chat, email, and phone support. The ideal candidate should be patient, detail-oriented, and capable of multitasking in a fast-paced environment.Key Responsibilities:<ul><li>Handle customer inquiries through live chat and email efficiently and professionally.</li><li>Resolve customer issues promptly and ensure a positive service experience.</li><li>Maintain accurate records of customer interactions and feedback.</li><li>Coordinate with sales and other departments to ensure smooth operations.</li><li>Analyze market trends, customer needs, and sales reports.</li><li>Reach out to customer leads through cold calling when required.</li><li>Use MS Excel to manage and analyze data effectively.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree (minimum requirement).</li><li>Experience: Prior experience as a Customer Support Specialist or in a similar customer service role.</li><li>Skills:</li><li>Strong communication and problem-solving abilities.</li><li>Proficiency in MS Excel and formulas.</li><li>Excellent multitasking and time management skills.</li><li>Patience and professionalism in handling difficult cases.</li><li>Age Requirement: Must be under 30 years.</li></ul>Why Join Us?<ul><li>Competitive salary based on experience and performance.</li><li>Opportunity to work in a supportive and professional environment.</li><li>Growth and learning in a fast-paced corporate setting.</li></ul>Contract Duration: 24 Months Work Location: On-site (Lahore)Note: Female candidates are encouraged to apply.Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Support Executive-(Night shift)

Nopex Services

Job Title: LinkedIn Content &amp; Outreach SpecialistLocation: RemoteCompany: Nopex ServicesAbout the Role:Nopex Services is seeking a creative and driven LinkedIn Content Outreach Specialist to manage and grow our company and leadership LinkedIn profiles. If you have experience in digital content, outreach, and professional engagement, this role is a great fit for you.Key Responsibilities:<ul><li>Manage and grow company and executive LinkedIn profiles through consistent, engaging content.</li><li>Create insightful posts related to estimating, drafting, and preconstruction services.</li><li>Build and maintain professional connections with contractors, builders, architects, and HR professionals.</li><li>Use tools like Canva and LinkedIn Sales Navigator to plan, schedule, and track content performance.</li></ul>Ideal Candidate:<ul><li>Proven experience in LinkedIn content management or B2B digital marketing.</li><li>Strong writing and communication skills with a professional tone.</li><li>Familiarity with the construction, engineering, or architectural industries is a plus.</li><li>Creative, proactive, and results oriented.</li></ul>How to Apply:Send the following to hr@nopexservices.com<ul><li>Your resume</li><li>2&ndash;3 sample LinkedIn posts or pages you&rsquo;ve managed</li></ul>Email Subject Line:Application &ndash; LinkedIn Content Outreach SpecialistJob Type: Part-timeWork Location: In person

LinkedIn Content & Outreach Specialist

HR Professional

A Tech Startup company is looking for the Email Marketing Specialist. Location: Johar Town, Lahore (On-Site)Experience Required: 2-5 YearsSalary Range: Rs. 50,000 - 150,000 per monthIncentives: Commission + Bonuses + Full Benefits PackageJob OverviewWe are looking for a skilled Cold Email Outreach Manager to join our on-site team in Johar Town, Lahore. The ideal candidate should have proven experience in managing outbound email campaigns, lead generation systems, inbox management, sequencing tools, and reply handling to book qualified appointments.Key Responsibilities* Plan and execute cold email outreach campaigns for B2B clients.* Manage sending domains, warm-up tools, and inbox health.* Build targeted lead lists using tools like Apollo, Sales Navigator, or similar platforms.* Write, test, and optimize email copy for high reply and booking rates.* Monitor email performance metrics (open rate, reply rate, positive response rate, booking rate).* Handle replies, categorize leads, and forward qualified leads to sales teams.* Maintain clean lead data and ensure high deliverability using verification tools.* Report daily/weekly performance and suggest improvements.* Work directly with the CEO to maximize booked meetings.Requirements* 2-5 years of hands-on experience in cold email outreach or lead generation.* Strong understanding of email deliverability, domain health, and inbox management.* Experience with tools like Instantly, Lemlist, Smartlead, Apollo, Sales Navigator, etc.* Must know how to write cold email copy that avoids spam filters.* Ability to analyze metrics and optimize campaigns.* Good communication and follow-up handling skills.* Should be disciplined, data-driven, and result-focused.Compensation &amp; Benefits* Commission per sale* Performance bonuses and growth-based increments* Paid leaves and official holidays* Professional training and career growth opportunities* Friendly and performance-driven work environmentJob Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Email Marketing Specialist

TechSea

<div>
 
 
 Location:
 
 Valencia Town, Lahore, Pakistan (On-site)
 
 
 
 Working Hours:
 
 8:00 AM &ndash; 5:00 PM EST (Mon&ndash;Fri)
 
 
 
 (Timings may vary based on operational needs)
 
 
 
 
 
 
 
 About TechSea
 
 
 
 TechSea is a SaaS-based IT company offering an
 
 AI-Powered All-in-One Career Suite
 
 &mdash; a smart career development platform used by
 
 U.S.-based universities, colleges, and individual professionals
 
 . Our tool helps students and professionals build career readiness, enhance employability, and successfully enter the job market.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are looking for a
 
 Customer Support Specialist (Email &amp; Live Chat)
 
 who will deliver timely, accurate, and high-quality support to our users &mdash; primarily through
 
 live chat and email
 
 . The ideal candidate will play a key role in ensuring a smooth customer experience, assisting users with product queries, handling service requests, and maintaining strong communication with internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Live Chat Support
 
 
 <ul>
 <li>
 Respond promptly to student and professional user inquiries via
 
 live chat
 
 within specified response times.
 </li>
 <li>
 Provide clear, accurate, and empathetic answers to questions related to our AI Career Suite product.
 </li>
 <li>
 Identify recurring issues and report feedback to the product team for continuous improvement.
 </li>
 <li>
 Maintain high standards of tone, accuracy, and grammar in all written communications.
 </li>
 </ul>
 
 
 
 
 
 Email &amp; General Customer Support
 
 
 <ul>
 <li>
 Manage customer emails regarding our
 
 Resume Writing and related services
 
 .
 </li>
 <li>
 Assign new orders to the internal team and track progress through our CRM.
 </li>
 <li>
 Handle customer disputes, refunds, and order follow-ups in coordination with relevant departments.
 </li>
 <li>
 Reach out to inactive customers via email or phone to re-engage and ensure satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Internal Coordination
 
 
 <ul>
 <li>
 Communicate effectively with internal teams through
 
 Slack
 
 .
 </li>
 <li>
 Use
 
 Zendesk
 
 to manage support tickets, chats, and emails efficiently.
 </li>
 <li>
 Log and track all customer interactions to ensure transparency and accountability.
 </li>
 <li>
 Perform additional support or administrative tasks as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 (required).
 </li>
 <li>
 
 Minimum 2 years of experience
 
 in Customer Support or a related field (preferably SaaS or IT-based).
 </li>
 <li>
 Strong command of
 
 English (written and verbal)
 
 &mdash; with excellent grammar, clarity, and tone.
 </li>
 <li>
 Hands-on experience with
 
 CRM and support tools
 
 (Zendesk, GoHighLevel, Slack, or similar).
 </li>
 <li>
 Ability to multitask, prioritize effectively, and manage time under pressure.
 </li>
 <li>
 Customer-focused attitude with patience, empathy, and problem-solving skills.
 </li>
 <li>
 Availability to work
 
 8:00 AM &ndash; 5:00 PM EST (Mon&ndash;Fri)
 
 and adjust to changing shifts if required.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive Salary:
 
 We value your expertise and ensure you are rewarded fairly.
 </li>
 <li>
 
 Health Coverage:
 
 Your health and well-being are a priority for us.
 </li>
 <li>
 
 Fuel Allowance:
 
 We provide support for your commute.
 </li>
 <li>
 
 Company-Provided Equipment:
 
 Receive all the necessary tools (laptop, internet, screens, etc.) to work efficiently.
 </li>
 <li>
 
 Collaborative Team Environment:
 
 Join a supportive and dynamic group of professionals.
 </li>
 <li>
 
 Career Growth:
 
 Opportunities for professional development and advancement.
 </li>
 <li>
 
 Generous Paid Time Off:
 
 Enjoy a healthy work-life balance with ample vacation time.
 </li>
 <li>
 
 Paid Maternity and Paternity Leave:
 
 We support your family&rsquo;s important milestones.
 </li>
 <li>
 
 Cultural Exposure:
 
 Work with a diverse, multicultural team.
 </li>
 </ul>
 
 
 US-Based Projects:
 
 Gain valuable experience working with US-based clients and companies.
 
</div>

Customer Support Specialist (SaaS, Email & Live Chat Support)

Explore 1131+ Email support specialist in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

1131 email support specialist jobs IN Lahore Pakistan

Email Support Specialist

Email Support Specialist

Digital Marketing Specialist

Customer Support Executive-(Night shift)

LinkedIn Content & Outreach Specialist

Email Marketing Specialist

Customer Support Specialist (SaaS, Email & Live Chat Support)