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employee relation manager

Deyaar Development PJSC

<div>
 
 The Employee Relations Manager is responsible for designing and executing employee relations strategies, policies, and programs that promote a positive and inclusive workplace culture, ensure compliance with labor laws and company policies, and effectively address employee concerns, grievances, and disciplinary matters. This role acts as the main point of contact for all employee relations matters, ensuring fair treatment, resolving conflicts, and supporting a culture of trust, transparency, and organizational alignment.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage and address employees' inquiries regarding HR policies, benefits, and other HR related matters. Resolve employees' issues and concerns in a timely and professional manner. Foster positive employee relations through effective communication. Ensure compliance with labor laws, regulations, and company policies.
 </li>
 <li>
 Develop and implement HR internal communications to ensure transparent and effective communication across the company.
 </li>
 <li>
 Manage implementation of change management processes through the development and execution of HR plans, programs and initiatives.
 </li>
 <li>
 Manage and conduct grievances and disciplinary issues to ensure a fair and non-biased resolution of employee misconduct and ensure proper documents and evidences are in place to support the investigations.
 </li>
 <li>
 Oversee and/or conduct internal investigations into allegations of non-compliance, discrimination, harassment, or other HR-related issues, ensuring thoroughness, objectivity, and confidentiality.
 </li>
 <li>
 Design and administer employee surveys to gather feedback and insights on employee experience, culture, and engagement, and utilize data to drive continuous improvement efforts. Measure and track employee engagement metrics to assess the effectiveness of engagement initiatives and identify areas for adjustment or improvement.
 </li>
 <li>
 Support the Head of HR in the development, implementation, and enhancement of HR policies, and procedures to ensure alignment with applicable laws, regulations, and industry best practices. Develop and deliver awareness sessions/programs to educate employees and managers on HR policies and procedures and ethical standards.
 </li>
 <li>
 Design and implement initiatives to recognize and reward employee contributions and achievements.
 </li>
 <li>
 Collaborate with other HR functions and other departments to assess organizational needs and identify areas for improvement in processes, policies, and practices to enhance organizational effectiveness and employee experience.
 </li>
 <li>
 Support the HR Management in preparing proposals for promotions, assess employee eligibility for salary increments, and recommend grade changes.
 </li>
 <li>
 Develop and conduct new joiners' orientation to facilitate their smooth integration into the company culture and familiarize them with organizational policies and procedures.
 </li>
 <li>
 Assist employees during the offboarding process. Gather feedback on their experiences, reasons for leaving, and suggestions for improvement. Use this feedback to identify trends and areas for enhancement in the organization's policies, practices, and culture.
 </li>
 <li>
 Ensure accurate and confidential records of employee relations cases, investigations, and outcomes, and prepare reports and analysis as needed for HR leadership and management.
 </li>
 <li>
 Serve as a trusted advisor to employees and managers, providing guidance and support on employee relations matters, including interpretation of policies, procedures, and applicable laws and regulations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 HR related post-Graduate Certification
 </li>
 <li>
 10 years of progressive experience in HR management or related roles, demonstrating expertise in developing and implementing strategies for workplace culture, employee engagement, and business growth. Knowledgeable in labor laws and regulations.
 </li>
 <li>
 Proven track record in change management processes, including the development and execution of HR plans and innovative initiatives to support organizational change effectively. Experience in policy development.
 </li>
 <li>
 Strong understanding of organizational behavior, change management principles, and employee relations best practices.
 </li>
 <li>
 Thorough understanding of UAE Employment Laws and regulations.
 </li>
 <li>
 High level of integrity, professionalism, and discretion in handling sensitive and confidential information.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to communicate HR concepts in clear, concise manner to employees, managers, and other stakeholders. Strong interpersonal skills with the ability to build trust, credibility, and collaborative relationships with employees, and leaders across the company.
 </li>
 </ul>
</div>

Employee Relations Manager (Emiratization)

Mashreq Corporate & Inve...

An Employee Relations Specialist will be responsible for maintaining positive employee relationships and ensuring compliance with employment laws.The role requires to handle sensitive employee issues and employee records with high degree of confidentiality and integrity, facilitate training, and provide guidance on PICG policies and procedures in accordance with the overall organizational policies and in keeping with the local laws and regulations. The incumbent will work closely with the Global ER head to support all facets of PICG for the business.Addressing employee relations issues, such as harassment allegations, work complaints, or other employee concerns.Contacting employees whose BGV is red along with the PABP s and taking appropriate actions in consultation with the business.Conducting investigations on breach of code of conduct, negative background verification and whistleblower complaints. Providing support to other People Advisory &amp; Business Partners by ER issues, taking legal opinion where necessary and communicating to employees, business stakeholders and corporate stakeholders. Scheduling audits on policies and processes, overseeing third party vendor audits as part of statutory compliance and managing communications for PICG to the business. Documenting terminations, warning letters, legal opinion, and all Employee relations related information. Being the part of IC for Prevention of Sexual harassment (POSH), liaising with the external vendor, tracking completion of POSH training and training of IC members. Assisting PABP with employees' needs, resolving their concerns, and improving employee relations concerns proactively within the workplace.A professional or relevant post graduate management qualification is essential.7-10 years of experience in Human Resources with specialization in employee relations both operational and strategic level.Strong interpersonal skills, influencing, high level of analytical ability.Prior work experience with banking business/financial services industry is a distinct advantage.Highly customer focused, as it demands in a service industry.Strong leadership skills, experience in working with matrixed organizations. In-depth knowledge of all subjects in HR with experience of labor laws and employee relations is preferred.A proven track record of complex employee relations issues.

Assistant Manager, Employee Relations

Atlantis Resorts

<div>
 ( 15993 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 In this role, you will play a key part in supporting the Employee Relations function by managing day-to-day administrative tasks and responding to employee queries with professionalism and care. You will assist in handling workplace conflicts, conducting exit interviews, and managing minor grievances under the guidance of the Employee Relations Managers and Director.
 
 
 Your responsibilities will include coordinating and administering employee relations processes end-to-end, scheduling and documenting disciplinary enquiries, maintaining accurate personnel records, and generating regular reports. You will also be involved in organising focus groups, managing follow-up meetings, and ensuring all Employee Relations documentation complies with ISO standards and UAE legislation. This is an exciting opportunity for someone who thrives in a people-focused environment and enjoys contributing to a positive workplace culture.
 
 
 
 About You
 
 
 
 You are an approachable and organised professional with a Bachelor&rsquo;s degree in Human Resources, Psychology, or a related field, and bring at least two years of experience in a counselling or employee relations role. You have excellent administrative and communication skills, a strong command of MS Office tools, and experience working with centralised HR systems.
 
 
 You are known for your empathy, diplomacy, and ability to handle challenging conversations calmly and objectively. Integrity and discretion are central to your approach, and you&rsquo;re confident leading discussions and managing sensitive matters while maintaining professionalism. You are open to feedback, value continuous learning, and understand UAE labour law.
 
 
 If you&rsquo;re passionate about supporting people, promoting fair workplace practices, and building a positive employee experience, we&rsquo;d love to hear from you.
 
 
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Confidential Company

<ul><li>The main purpose of this role is to lead the activities carried out by the Employee Relations and Welfare section.</li><li>Ensuring a smooth transition while handling, Disciplinary and Grievance matters, Employees exiting the organisation. Conceptualising and evolving all retention management initiatives across the company (Employee Welfare related activities, the company&#x27;s Rewards and Recognition program)</li><li>Providing support to the Business units and employees with regards to the HR related policies and process and ensuring the sections policies are created and aligned.</li><li>Leading and managing the entire process of handling disciplinary and grievance cases across the company. Leasing with various stake holders BU heads, employees, security department and legal to ensure smooth transition of cases and alignment to the UAE law and the company’s policy.</li><li>Leading and managing all employee exits (i.e. – Leavers) are processed seamlessly in order to uphold the company&#x27;s image across leavers. All exits such as Retirements, Resignations, Redundancy, Terminations, etc. to be managed.</li><li>Conceptualising and implementing and evolving the employee rewards and recognition program “Tamaiyuz” towards one of the Retention management initiatives.</li><li>Liaise with Business units and members of the top management to understand the business unit requirements and reiterate the expectations towards the successful implementation of the program.</li><li>Conceptualizing and implementing the Employee Welfare related activities through the year. Another retention management involving various activities and awareness programs ensuring the company TC staff welfare (e.g. – Staff annual Gala, Health related awareness etc.)</li></ul>

Assistant Manager – Employee Relations and Welfare (Emirati)

Client of Michael Page

Job Description <ul> <li>Develop and implement Emiratisation strategies aligned with business goals and regulatory frameworks</li> <li>Partner with senior leadership and HR to identify key roles for national talent placement</li> <li>Build strong relationships with government entities, universities, and talent networks</li> <li>Design and manage programs that support Emirati career growth, retention, and succession planning</li> <li>Monitor progress against Emiratisation KPIs and provide regular reporting to stakeholders</li> <li>Champion a culture of inclusion and continuous development for UAE Nationals</li> <li>Collaborate with internal teams to ensure alignment across recruitment, learning, and performance functions</li> </ul>

UAE National - Emiratisation Manager

Hilton Hotels

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: <ul> <li>Manage Restaurant operations</li> <li>Maintain exceptional levels of customer service</li> <li>Recruit, manage, train and develop the Restaurant team</li> <li>Manage guest queries in a timely and efficient manner</li> <li>Work within budgeted guidelines in relation to Food and Payroll</li> <li>Drive sales to maximize budgeted revenue</li> <li>Develop menus with other members of Food and Beverage team</li> <li>Accountable for monthly stock takes</li> <li>Incentivise team members to maximize sales and revenue</li> <li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li> <li>Evaluate guest satisfaction levels with a focus on continuous improvement</li> <li>Ensure communication meetings are conducted and post-meeting minutes generated</li> <li>Be environmentally aware</li> <li>Assist other departments wherever necessary and maintain good working relationships</li> <li>Comply with hotel security, fire regulations and all health and safety legislation</li> </ul>

Restaurant Manager

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 This position is responsible for driving revenue growth by implementing retail SOPs, enhancing customer experience, and ensuring operational excellence across stores. It also oversees staffing, training, and team performance while representing the brand through effective leadership and service standards.
 
 
 
 Key Responsibility:
 
 
 
 Sales and profitability:
 
 
 <ul>
 <li>
 Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage
 </li>
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 Set store sales target to maximize the sales and profitability
 </li>
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 Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources
 </li>
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 Effective management of the operational costs, reduction in operational costs by automation
 </li>
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 Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees
 </li>
 <li>
 Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times
 </li>
 <li>
 Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements
 </li>
 <li>
 Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation
 </li>
 <li>
 Interpret and make decision on operations and visual standards based on store and client&rsquo;s needs
 
 
 </li>
 </ul>
 Employee development:
 
 
 <ul>
 <li>
 Identify store training and development needs in conjunction with the Brand General Manager and training department
 </li>
 <li>
 Formulate a succession plan, in conjunction with the Brand General Manager
 </li>
 <li>
 Set KPI&rsquo;s and KRA&rsquo;s for direct subordinates and conduct performance appraisal and feedback
 </li>
 <li>
 Involve in the selection and recruitment of the operational staff, when required
 </li>
 <li>
 Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives
 
 
 </li>
 </ul>
 Communication:
 
 
 <ul>
 <li>
 Conduct regional sales and operations meetings on regular basis
 </li>
 <li>
 Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance
 </li>
 <li>
 Ensure brand participation in loyalty program &lsquo;Club Apparel&rsquo;
 </li>
 <li>
 Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas
 
 
 </li>
 </ul>
 Stock Management:
 
 
 <ul>
 <li>
 Monitor store inventory in consultation with Brand General Manager and Brand Managers
 </li>
 <li>
 Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales
 </li>
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 Monitor slow-moving and outdated stock, in consultation with Brand Managers
 </li>
 <li>
 Ensure stock security measures are effectively managed by Store Managers
 
 
 </li>
 </ul>
 Store design and projects Management:
 
 
 <ul>
 <li>
 Involve in the design and layout process of the new store projects.
 </li>
 <li>
 Design a "New Store Schedule' prior to commencement of design process.
 </li>
 <li>
 Provide guidance to concept Architect during the design and implementation process.
 </li>
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 Conduct regular Project update meetings with the Projects team.
 </li>
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 Provide guidance and support to territory during set-up and merchandising phase.
 
 
 </li>
 </ul>
 Miscellaneous:
 
 
 <ul>
 <li>
 Ensure enhanced brand visibility and provide inputs for marketing and brand awareness.
 </li>
 <li>
 Handling legal responsibilities related to store management/store opening/planning.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 <ul>
 <li>
 6&ndash;8 years of progressive experience in retail operations or business management, with at least 3 years in a managerial role.
 </li>
 <li>
 Proven experience in managing large retail teams and driving sales across multiple store formats.
 </li>
 <li>
 Strong understanding of retail KPIs, customer experience, team leadership, and operational efficiency.
 </li>
 <li>
 Bachelor's degree in Business Administration, Retail Management, or a related field.
 </li>
 </ul>
</div>

Manager - Retail Operations

Explore 4646+ Employee relation manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

4646 employee relation manager jobs IN Dubai United Arab Emirates

Employee Relations Manager (Emiratization)

Assistant Manager, Employee Relations

Assistant Manager, Employee Relations

Assistant Manager – Employee Relations and Welfare (Emirati)

UAE National - Emiratisation Manager

Restaurant Manager

Manager - Retail Operations