bilingual spanish customer support representative Jobs in Giza

bilingual spanish customer support representative

contact center inbound agent | outsource Jobs in Giza

contact center inbound agent | outsource

customer service agent – english inbound Jobs in Giza

customer service agent – english inbound

customer support executive

english customer service – night shift in maadi Jobs in Giza

english customer service – night shift in maadi

english chat representative

QuickfirmX

<p><b>We are hiring on behalf of Konecta, one of our trusted partner companies.</b></p><p>This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance, you may qualify to work from home.</p><p><b>About the Role:</b></p><p>You will provide chat-based customer support for a leading laptop brand in the US, focusing on B2C (Business to Consumer) interactions. This position involves handling customer chats exclusively according to company guidelines and working towards performance and sales targets.</p><ul><li>Handle customer chats professionally following company guidelines</li><li>Manage inquiries and provide accurate information in English</li><li>Work towards achieving performance and sales KPIs</li><li>Maintain high-quality customer service in a fast-paced chat environment</li></ul><p>Requirements</p><ul><li>Graduates or dropouts only can apply</li><li>Fluent in English at C1 level or higher</li><li>Ability to work onsite at 5th Settlement, New Cairo</li><li>Fixed shift: 1 PM &ndash; 9 PM</li><li>Excellent typing speed for chat-based communication</li><li>Previous sales experience is required</li><li>Strong communication and problem-solving skills</li><li>Commitment to follow company policies and performance goals</li></ul><p>Benefits</p><ul><li>Fixed net salary: 18,000 EGP per month</li><li>Performance-based bonus (KPIs): up to 4,000 EGP, including transportation allowance</li><li>Transportation allowance: to help you choose private transportation options</li><li>Full medical insurance: provided through partnerships with leading insurance companies</li><li>Social insurance coverage</li><li>Opportunities for promotions and career growth within a global company</li><li>Possibility to work from home: may be considered after 3 to 6 months, depending on business needs and performance</li></ul><p>Additional Benefits</p><ul><li>Training &amp; Development: Comprehensive training programs to enhance your skills and career growth</li><li>Performance Incentives: Additional bonuses or rewards for exceeding targets</li><li>Career Progression: Clear promotion paths within the company</li><li>Work Environment: Supportive and collaborative onsite work environment</li><li>Employee Wellness: Access to wellness programs or mental health support</li><li>Paid Leaves: Annual paid leave, sick leave, and public holidays</li><li>Work-Life Balance: Flexible shift scheduling with advance notice</li><li>Recognition Programs: Employee of the month or other reward programs</li></ul><p>How to Apply</p><ul><li>Apply through QuickfirmX &mdash; Egypt&rsquo;s #1 platform for call center jobs</li><li>Get your feedback in just 15 minutes!</li><li>After the pre-assessment, you may be asked to participate in video interviews (online or onsite), based on the partner company&rsquo;s requirements</li><li>All details will be communicated via email</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;22,000.00 per month</p><p>Application Question(s):</p><ul><li>English Language Proficiency:</li></ul><p>Are you comfortable communicating in English? Please rate your level: Beginner / Intermediate / Advanced / Fluent</p><ul><li>What is your highest level of education completed?</li><li>Are you ready to work fixed shifts from 1:00 PM to 9:00 PM? (Yes / No)</li><li>Are you willing to work onsite in New Cairo? (Yes / No)</li><li>Do you have previous telesales experience? (Yes / No)</li></ul><p>If yes, please briefly describe your experience.</p><ul><li>The training will start on 18/09/2025. Are you ready to join at this time? (Yes / No)</li><li>The salary is 18,000 EGP, including 4,000 EGP transportation allowance. Do you understand and accept this? (Yes / No)</li><li>Do you understand that you may be contacted through email, WhatsApp, or phone call for pre-assessment, video interview, and other recruitment steps? (Yes / No)</li><li>Do you agree to apply for this role through QuickfirmX? (Yes / No)</li></ul><p>Expected Start Date: 18/09/2025</p>

English Chat Representative

TaskUs

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   About TaskUs:
  </strong>
 </strong>
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 <br/>
 <br/>
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 <br/>
 <br/>
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 <br/>
 <br/>
 <strong>
  <strong>
   What We Offer:
  </strong>
 </strong>
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 <br/>
 <br/>
 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
 <br/>
 <br/>
 <strong>
  English Customer Care Specialist
  <br/>
  <br/>
 </strong>
 What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in technical-based customer assistance through chat, and email
  </li>
  <li>
   Previous experience dealing with the challenges faced in a customer-focused role
  </li>
  <li>
   Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.
  </li>
  <li>
   Problem-solving and critical thinking skills
  </li>
  <li>
   A passion for problem-solving with the customer's interest and satisfaction being the primary goal
  </li>
  <li>
   Social Media Savvy
  </li>
  <li>
   Ability to effectively and correctly communicate verbally and in written format
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Role Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   English (B2/C1) speaking and writing
  </li>
  <li>
   Great communication skills, written and oral
  </li>
  <li>
   Demonstrate strong abilities to work independently and as a remote team player
  </li>
  <li>
   Must be adaptable and flexible, demonstrating abilities to work with process and information changes
  </li>
  <li>
   Must be willing to participate in a background screening
  </li>
  <li>
   Proven customer communication experience (E-mail &amp; chat)
  </li>
  <li>
   Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)
  </li>
  <li>
   Willing to learn new skills in a brand new industry within the market
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people. TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 52,000 employees around the world with offices across Egypt, the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer.
 <br/>
 <br/>
 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
 <br/>
 <br/>
 TaskUs is an Equal Opportunity Employer
 <br/>
 <br/>
 <strong>
  <strong>
   How We Partner To Protect You:
  </strong>
 </strong>
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 <br/>
 <br/>
 <strong>
  <strong>
   DEI:
  </strong>
 </strong>
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 <br/>
 <br/>
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 <strong>
  https://www.taskus.com/careers/ .
  <br/>
  <br/>
 </strong>
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 <br/>
 <br/>
 Req Id: R_2505_5883
 <br/>
 <br/>
 Posted At: Fri Aug 22 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>


English Customer Support (Non-Voice)

Pixagrama

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  We suggest you enter details here.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time on-site role for a B2B Sales Representative, located in Cairo. The B2B Sales Representative will be responsible for identifying and reaching out to potential clients, building and maintaining client relationships, negotiating contracts, closing sales deals, and meeting or exceeding sales targets. The representative will work closely with the marketing and product teams to ensure client satisfaction and to develop new business opportunities. Additionally, this role requires regular reporting and analysis of sales metrics.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Experience in B2B sales, including prospecting, negotiating, and closing deals
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Ability to work independently and as part of a team
  </li>
  <li>
   Proficiency in CRM software and Microsoft Office Suite
  </li>
  <li>
   Strategic thinking and problem-solving abilities
  </li>
  <li>
   Experience in the technology industry is a plus
  </li>
  <li>
   Bachelor's degree in Business Administration, Marketing, or a related field
  </li>
  <li>
   Track record of meeting or exceeding sales targets
  </li>
 </ul>
</div>


B2B Sales representative

Tagaddod

<div><p>We are looking for a Sales Representative to help us increase sales and address customer needs within <b>Obour, Egypt</b></p><p>
Our Sales Representative responsibilities include presenting our products and services to potential clients, identifying specific consumer characteristics and recommending ways to promote and sell our products.</p><p></p><p><b>
Responsibilities</b></p><ul>
<li>Act as a point of contact for existing and potential customers within assigned territory</li>
<li>Answer customer questions about features, pricing and additional services</li>
<li>Identify local business opportunities and challenges</li>
<li>Present our products and services to prospective customers</li>
<li>Cross-sell products, when appropriate</li>
<li>Collaborate with sales representatives from different territories to share best practices and support a cohesive sales approach</li>
<li>Report on regional sales results (weekly, monthly, quarterly and annually)</li>
</ul><p><b>Requirements</b></p><p>
To be successful in this role, you should have excellent communication abilities and be highly motivated to meet sales goals. Ultimately, you will help us grow our customer base and establish our reputation in your assigned region.</p><br>
<p></p>
<ul><li>Work experience as a Sales Representative</li>
<li>Experience in HORECA industry is a plus</li>
<li>Excellent communication skills</li>
<li>Resilient with a proven track record in sales</li></ul></div>

Field Sales (Outside Sales) Representative-Obour

VOIS

<div>
 <strong>
  Join Us
  <br/>
  <br/>
 </strong>
 Who we are
 <br/>
 <br/>
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 <br/>
 <br/>
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 <br/>
 <br/>
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 <br/>
 <br/>
 #VOIS #BeUnrivalled #CreateTheFuture
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 We are seeking a detail-oriented and collaborative individual to manage the candidate experience and resourcing operations for Care hiring at VOIS. This role involves end-to-end coordination of recruitment processes, stakeholder engagement, and administrative governance to ensure a seamless hiring journey.
 <br/>
 <br/>
 What you will do
 <br/>
 <br/>
 <ul>
  <li>
   Collaborate with recruiting managers and business stakeholders to execute hiring plans across verticals
  </li>
  <li>
   Manage the full candidate experience lifecycle, ensuring timely communication and feedback
  </li>
  <li>
   Coordinate interviews and maintain candidate feedback through the Applicant Tracking System (ATS)
  </li>
  <li>
   Create and manage interview trackers and reports to support audit governance
  </li>
  <li>
   Ensure proper documentation and approvals are maintained for monthly audits
  </li>
  <li>
   Oversee background verification (BGV) and pre-onboarding activities
  </li>
  <li>
   Facilitate communication between candidates and hiring managers on onboarding day
  </li>
  <li>
   Lead post-offer engagement activities to enhance candidate retention
  </li>
  <li>
   Ensure timely and accurate communication with all stakeholders throughout the hiring process
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Who you are
 <br/>
 <br/>
 <ul>
  <li>
   Holds a university degree
  </li>
  <li>
   Fluent in English
  </li>
  <li>
   Possesses 1&ndash;2 years of experience managing recruitment processes in a corporate environment
  </li>
  <li>
   Demonstrates strong stakeholder management and communication skills
  </li>
  <li>
   Has a keen eye for detail and a solid understanding of effective resourcing processes
  </li>
  <li>
   Skilled in data reporting and interpretation
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Not a Perfect Fit?
 <br/>
 <br/>
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 <br/>
 <br/>
 What&rsquo;s in it for you
 <br/>
 <br/>
 <ul>
  <li>
   Opportunity to work in a dynamic, global environment with exposure to diverse hiring practices
  </li>
  <li>
   Be part of a team that values collaboration, innovation, and continuous improvement
  </li>
  <li>
   Gain experience in stakeholder engagement and operational excellence
  </li>
  <li>
   Contribute to a seamless candidate experience and impactful onboarding processes
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Skills You Will Learn
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced coordination and communication across multiple stakeholders
  </li>
  <li>
   Data reporting and audit governance in recruitment operations
  </li>
  <li>
   Proficiency in using ATS and managing candidate lifecycle
  </li>
  <li>
   Pre-onboarding and background verification processes
  </li>
  <li>
   Enhancing candidate engagement and experience strategies
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 VOIS Equal Opportunity Employer Commitment
 <br/>
 <br/>
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 <br/>
 <br/>
 Join Us
 <br/>
 <br/>
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 <br/>
 <br/>
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 <br/>
 <br/>
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 <br/>
 <br/>
 Alert
 <br/>
 <br/>
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 <br/>
 <br/>
 #JDEnhancedByTARA
 <br/>
 <br/>
 <strong>
  Not a perfect fit?
  <br/>
  <br/>
 </strong>
 Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
 <br/>
 <br/>
 Follow us on social media and #StayConnected
 <br/>
 <br/>
 <ul>
  <li>
   LinkedIn: https://www.linkedin.com/company/vois/
  </li>
  <li>
   Facebook: https://www.facebook.com/voisglobal
  </li>
  <li>
   Instagram: https://www.instagram.com/voisglobal/
  </li>
  <li>
   Chat with our employees: https://lnkd.in/dpkrcvR2
  </li>
 </ul>
</div>


Resourcing Operations Specialist (VOIS)

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Who we are</b></h2>
</div><div><p>
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>
#VOIS #BeUnrivalled #CreateTheFuture</p></div></div><div><div><h2 class="jobSectionHeader"><b>
About this Role</b></h2>
</div><div><p>
We are seeking a Finance Business Partner to join our VSSE Finance team. This role is pivotal in supporting financial performance, cost and revenue management, and pricing strategies. The individual will act as a trusted advisor to FinOps SL and enabling functions, ensuring financial insights are clearly communicated and tailored to diverse audiences. Success in this role requires a blend of commercial awareness, analytical thinking, and strong stakeholder engagement.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><ul><li>Collaborate with business partners to gather budget forecasts and pipeline opportunities.</li><li>
Review and analyse forecasted headcount, OPEX, volumes, and revenues during budget cycles.</li><li>
Ensure budgeted OPEX aligns with actual expenditure and report on cost drivers.</li><li>
Monitor and challenge cost elements within the P&amp;L to ensure accuracy.</li><li>
Audit and analyse business expenditure, conversion rates, and FTE overheads.</li><li>
Translate financial data into actionable insights for stakeholders.</li><li>
Influence decision-making through clear, concise presentations and ethical judgement.</li><li>
Navigate ambiguity and risk while aligning with future business strategies.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><ul><li>Holder of a B.Sc./Degree, preferably in Finance.</li><li>
Minimum of 4&ndash;5 years of relevant experience.</li><li>
Proficient in Microsoft Word, Excel, and PowerPoint.</li><li>
Skilled in communication, negotiation, presentation, and analytical thinking.</li><li>
Demonstrates commercial acumen and financial expertise.</li><li>
Strong stakeholder management, leadership, and time management capabilities.</li><li>
Comfortable working in cross-cultural and matrix environments.</li><li>
Ethical, principled, and confident in forming and defending opinions.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div><div><ul><li>Opportunity to influence financial strategy and decision-making.</li><li>
Exposure to cross-functional teams and senior stakeholders.</li><li>
A dynamic environment that values ethical leadership and future-oriented thinking.</li><li>
Development of core business skills in a global organisation.</li><li>
A chance to contribute to cost efficiency and revenue optimisation initiatives.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What skills you will learn</b></h2>
</div><div><ul><li>Advanced financial planning and budgeting techniques.</li><li>
Strategic cost management and performance analysis.</li><li>
Stakeholder engagement and cross-functional collaboration.</li><li>
Ethical decision-making and risk management.</li><li>
Effective communication of complex financial data.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Alert</b></h2>
</div><div><p>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br>
#JDEnhancedByTARA</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Follow us on social media and #StayConnected</b></h2>
</div><div><ul><li>LinkedIn</li><li>
Facebook</li><li>
Instagram</li><li>
You can also chat with our employees to learn more about our projects: Click here</li></ul></div></div></div></div>

FINANCE BUSINESS PARTNER - VOIS

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 <br/>
 <br/>
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 <br/>
 <br/>
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 <br/>
 <br/>
 #VOIS #BeUnrivalled #CreateTheFuture
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 We are seeking a detail-oriented HR Systems &amp; Reporting Specialist to manage system-related activities across the employee lifecycle, including onboarding, offboarding, and payroll reporting. This role is pivotal in ensuring data integrity, supporting HR operations, and delivering insightful reports to stakeholders. The ideal candidate will have a strong foundation in HR systems and analytics, with a proactive approach to process improvement and stakeholder engagement.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 Manage end-to-end system activities for employee lifecycle events including onboarding, changes, exits, and unpaid leaves.
 <br/>
 <br/>
 Prepare and deliver weekly, monthly, and annual HR reports using stored data and various sources.
 <br/>
 <br/>
 Respond to ad hoc reporting requests and ensure timely delivery of accurate information.
 <br/>
 <br/>
 Support offboarding processes and maintain employment records related to hiring, transfers, promotions, and terminations.
 <br/>
 <br/>
 Participate in system updates and releases, conducting thorough UAT to ensure smooth implementation.
 <br/>
 <br/>
 Maintain documentation for HR systems and reporting processes.
 <br/>
 <br/>
 Ensure service delivery within agreed SLAs for specific customer groups.
 <br/>
 <br/>
 Handle employee enquiries and support HR-related requests.
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 Collaborate on HR projects and initiatives linked to system enhancements.
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 Review and revise HR processes and communicate changes to stakeholders.
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 Assist payroll by providing monthly employee data such as sick days, leavers, and unpaid leave.
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 <strong>
  Who You Are
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  <br/>
 </strong>
 Bachelor&rsquo;s degree in Management Information Systems or Business Administration (HR major preferred).
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 1&ndash;2 years of experience in HR, ideally with exposure to HR systems.
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 Strong stakeholder management and communication skills across all levels.
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 Proficient in Microsoft Excel and PowerPoint.
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 Familiarity with SuccessFactors HR modules and EVO HR systems.
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 Demonstrated ability to maintain data accuracy and integrity.
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 Experience in customer service and MIS is advantageous.
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 <strong>
  Not a Perfect Fit?
  <br/>
  <br/>
 </strong>
 Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
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 <strong>
  What&rsquo;s In It For You
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  <br/>
 </strong>
 Opportunity to work on impactful HR projects and system enhancements.
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 Exposure to global HR systems and data analytics practices.
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 Collaborative work environment with cross-functional teams.
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 Continuous learning and development through hands-on experience.
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 Contribution to strategic HR operations and decision-making.
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 <strong>
  What Skills You Will Learn
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  <br/>
 </strong>
 Advanced HR reporting and analytics.
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 System implementation and user acceptance testing (UAT).
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 Process optimisation and documentation.
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 Stakeholder engagement and communication.
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 Payroll coordination and data management.
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 <br/>
 Join Us
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 <br/>
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
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 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
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 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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 <br/>
 Alert
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 <br/>
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
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 Follow us on social media and #StayConnected
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 <ul>
  <li>
   LinkedIn
  </li>
  <li>
   Facebook
  </li>
  <li>
   Instagram
  </li>
  <li>
   Chat with our employees to learn more about our projects
  </li>
 </ul>
</div>


HR Specialist - MIS (VOIS)

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