customer service representative Jobs in Muscat Oman

customer service representative

f&b service expert

guest experience expert/bellboy Jobs in Muscat Oman

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expert contract engineer Jobs in Muscat Oman

expert contract engineer

guest experience expert Jobs in Muscat Oman

guest experience expert

f b service expert

Marriott International

<div>Additional Information 
Job Number26023460 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

F&B Service Expert

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26023460
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1 year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 You will support the overall Food &amp; Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to minimise food and beverage costs. You will manages the day-to-day operation of F&amp;B Accounting. Further you will record F&amp;B costs, adhere to all cost control procedures and review purchase procedures for all F&amp;B items. This role is important for the hotel as your action will positively influence our profit.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; College diploma in Hotel Management or a related field
 
 
 
 
 &bull; Minimum 2&ndash;3 years of hotel experience in Food &amp; Beverage, Restaurant, or Banquet operations within a reputable hotel environment
 
 
 
 
 &bull; Strong operational knowledge of hotel F&amp;B standards and service procedures
 
 
 
 
 &bull; Passion for leadership and teamwork
 
 
 
 
 &bull; Strong attention to detail to achieve operational excellence
 
 
 
 
 &bull; Excellent guest service and communication skills
 
 
 
</div>

Cost Controller

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
You will support the overall Food &amp; Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to minimise food and beverage costs. You will manages the day-to-day operation of F&amp;B Accounting. Further you will record F&amp;B costs, adhere to all cost control procedures and review purchase procedures for all F&amp;B items. This role is important for the hotel as your action will positively influence our profit. 
Qualifications<ul><li> 
College diploma in Hotel Management or a related field</li><li>Minimum 2&ndash;3 years of hotel experience in Food &amp; Beverage, Restaurant, or Banquet operations within a reputable hotel environment</li><li>Strong operational knowledge of hotel F&amp;B standards and service procedures</li><li>Passion for leadership and teamwork</li><li>Strong attention to detail to achieve operational excellence</li><li>Excellent guest service and communication skills</li></ul></div>

Al Toobi New Enterprises

We are seeking a dynamic and results-driven Restaurant Manager to oversee operations, inspire teams, and drive performance across our caf&eacute; outlets.Key Responsibilities<ul><li>Lead and manage all daily restaurant and caf&eacute; operations to ensure efficiency and profitability.</li><li>Drive sales growth while maintaining cost control and budget targets.</li><li>Recruit, train, coach, and develop high-performing teams.</li><li>Ensure exceptional guest service and consistently high satisfaction levels.</li><li>Oversee food quality, presentation standards, hygiene, and safety compliance.</li><li>Monitor inventory, purchasing, and supplier coordination.</li><li>Analyze performance reports and implement strategic improvements.</li><li>Uphold brand standards and company policies across all operational areas.</li></ul>Requirements<ul><li>Minimum 7&ndash;10 years of progressive experience in F&amp;B operations, with at least 3&ndash;5 years in a managerial role (mandatory).</li><li>Strong leadership and team-building skills with proven results.</li><li>Excellent financial acumen (P&amp;L management, budgeting, cost control).</li><li>Ability to work in a fast-paced, high-volume environment.</li><li>Thorough knowledge of food safety and hospitality regulations.</li><li>Outstanding communication, problem-solving, and decision-making skills.</li><li>Customer-centric mindset with a passion for hospitality excellence.</li></ul>Educational Requirements<ul><li>Bachelor&rsquo;s degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field (preferred).</li><li>Professional certifications in Food Safety, HACCP, or Hospitality Management are a strong advantage.</li><li>Ongoing training or leadership development programs in F&amp;B operations will be considered a plus.</li></ul>Job Type: Full-timePay: Up to RO350.000 per month

Restaurant Manager

We are seeking a dedicated and experienced Restaurant Supervisor to join our team. The ideal candidate must have a strong background in restaurant operations, team management, and customer service excellence.Key Responsibilities<ul><li>Oversee daily restaurant and caf&eacute; operations to ensure smooth, efficient service.</li><li>Lead, motivate, and support the team to deliver exceptional guest experiences.</li><li>Maintain high standards of food quality, presentation, hygiene, and safety compliance.</li><li>Prepare shift schedules, conduct staff training, and monitor team performance.</li><li>Handle guest feedback and resolve concerns promptly and professionally.</li><li>Support management in achieving sales targets, cost control, and operational excellence.</li><li>Ensure brand standards are consistently upheld across all service areas.</li></ul>Requirements<ul><li>Minimum 5 years of hands-on experience in restaurant operations (mandatory).</li><li>Proven experience in supervising teams within F&amp;B or caf&eacute; environments.</li><li>Strong leadership, communication, and team-management skills.</li><li>Ability to thrive in a fast-paced, high-pressure setting.</li><li>Solid knowledge of food safety, hygiene, and service standards.</li><li>Customer-focused mindset with a positive and proactive attitude</li></ul>Job Type: Full-timePay: Up to RO250.000 per month

Restaurant Supervisor

We are looking for an experienced and highly innovative R&amp;D Officer with 10+ years of expertise in the Food &amp; Beverage sector. The ideal candidate will lead product development initiatives, optimize formulations, and drive innovation aligned with market trends and consumer demands. This role requires deep technical knowledge, strong execution capabilities, and proven experience in F&amp;B - R&amp;D environments.Key Responsibilities<ul><li>Lead end-to-end development of new food &amp; beverage products&mdash;from concept creation to commercialization.</li><li>Develop and optimize formulations to improve taste, texture, shelf life, cost, and nutritional value.</li><li>Conduct laboratory trials, pilot-scale testing, and coordinate plant-scale production tests.</li><li>Ensure all R&amp;D activities comply with food safety regulations (e.g., HACCP, ISO, local regulatory bodies).</li><li>Evaluate Existing&amp; new ingredients, technologies, and suppliers to support innovation.</li><li>Conduct sensory evaluations, product benchmarking, and consumer-oriented testing.</li><li>Analyze market trends, competitor products, and customer insights to identify innovation opportunities.</li><li>Prepare detailed technical reports, specifications, SOPs, and documentation.</li><li>Collaborate closely with QA/QC, Production, Procurement, and Marketing teams.</li><li>Support cost optimization, process improvement, and continuous innovation initiatives.</li><li>Mentor junior R&amp;D staff and lead technical training when required.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Food Science, Food Technology, Food Engineering, Chemistry, or related field.</li><li>Minimum 10 years of experience in R&amp;D within the Food &amp; Beverage industry.</li><li>Strong expertise in formulation, product development, sensory analysis, and food processing techniques.</li><li>Deep understanding of F&amp;B regulatory standards, food safety, and industry compliance.</li><li>Proven experience in managing complex projects and launching successful products.</li><li>Ability to analyze data, troubleshoot issues, and implement practical solutions.</li><li>Excellent communication, documentation, and cross-functional collaboration skills.</li><li>Strong leadership and mentoring experience preferred.</li></ul>Job Type: Full-timePay: RO400.000 - RO500.000 per month

R&D OFFICER

Explore 168+ F b service expert in Muscat Oman this March. Find roles across top companies and apply now to boost your career.

168 f b service expert jobs In Muscat Oman

F&B Service Expert

F&B Service Expert

Cost Controller

Cost Controller

Restaurant Manager

Restaurant Supervisor

R&D OFFICER