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customer experience operations unit manager

field operations manager

Gizli

<div>
 
 
 About the Company
 
 
 
 Our company, operating in the financial sector, is seeking a dynamic, experienced, and responsible
 
 Field Operations Manager
 
 to manage the operational workforce between our branch network and headquarters and ensure effective coordination.
 
 
 
 Purpose of the Position
 
 
 
 This position will be responsible for planning and executing branch operations end-to-end, ensuring strong coordination and communication between head office and field teams, and leading the optimization, control, and development of processes.
 
 
 
 Key Duties &amp; Responsibilities
 
 
 <ul>
 <li>
 Plan, execute, and monitor branch operational processes; ensure coordination between the head office and field teams.
 </li>
 <li>
 Ensure operational processes are carried out in compliance with internal standards, regulations, and legal requirements.
 </li>
 <li>
 Lead process mapping, workflow analysis, and optimization; design and implement improvement/adaptation projects that enhance operational efficiency.
 </li>
 <li>
 Analyze feedback, reports, and data from field operations; identify improvement opportunities; monitor operational risks and develop action plans to mitigate these risks.
 </li>
 <li>
 Define, track, and regularly report on performance metrics (KPIs).
 </li>
 <li>
 Manage both field and head office operations teams: task allocation, leave/overtime/scheduling, performance evaluation, and development planning for employees.
 </li>
 <li>
 Monitor sectoral regulations, laws, and internal quality standards; maintain a compliance- and quality-focused approach in operational processes.
 </li>
 <li>
 Ensure effective and regular communication with internal stakeholders (field managers, IT, quality, finance, etc.) to foster coordination and collaboration.
 </li>
 <li>
 Prepare necessary authorizations, alternative plans, and crisis management processes to ensure uninterrupted operations.
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 University degree (preferably in Industrial Engineering or related fields).
 </li>
 <li>
 At least 7 years of experience in operational management, branch-headquarters coordination, and field operations in the financial sector.
 </li>
 <li>
 Experience in process planning, workflow design, and operational optimization.
 </li>
 <li>
 Proficient in data analysis, KPI definition/tracking, and reporting; analytical mindset.
 </li>
 <li>
 Strong communication, leadership, organizational, and team management skills.
 </li>
 <li>
 Strong problem-solving and decision-making abilities, results-oriented, and strategic approach.
 </li>
 <li>
 Open to change and development, adaptable to a flexible working environment.
 </li>
 <li>
 No travel restrictions; valid class B driver's license and active driving skills.
 </li>
 </ul>
 
 
</div>

Field Operations Manager

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 
 
 <ul>
 <li>
 Store Manager in daily operations and overall management of the store
 </li>
 <li>
 Lead and motivate the sales team to achieve store sales goals and objectives
 </li>
 <li>
 Provide exceptional customer service by addressing customer inquiries and resolving issues
 </li>
 <li>
 Ensure product displays, signage, and merchandising standards are maintained throughout the store
 </li>
 <li>
 Assist in training and onboarding new employees to ensure a knowledgeable team
 </li>
 <li>
 Monitor inventory levels and assist in managing stock replenishment and orders
 </li>
 <li>
 Conduct regular store audits to ensure compliance with company policies and procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in a retail management or supervisory role
 </li>
 <li>
 Strong leadership and team-building skills with the ability to motivate others
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to analyze sales data and make informed decisions
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Flexibility to work various shifts, including weekends and holidays
 </li>
 <li>
 Univercity diploma required; a degree in business or a related field is a plus
 </li>
 </ul>
</div>

Store Manager (Piazza)

 Guess

<div>Guess, a renowned leader in the global fashion industry, is seeking a Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals. 
<ul>
<li>Store Manager in daily operations and overall management of the store.</li>
<li>Lead and motivate the sales team to achieve store sales goals and objectives.</li>
<li>Provide exceptional customer service by addressing customer inquiries and resolving issues.</li>
<li>Ensure product displays, signage, and merchandising standards are maintained throughout the store.</li>
<li>Assist in training and onboarding new employees to ensure a knowledgeable team.</li>
<li>Monitor inventory levels and assist in managing stock replenishment and orders.</li>
<li>Conduct regular store audits to ensure compliance with company policies and procedures.</li>
</ul>Requirements<ul>
<li>Proven experience in a retail management or supervisory role.</li>
<li>Strong leadership and team-building skills with the ability to motivate others.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to analyze sales data and make informed decisions.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Flexibility to work various shifts, including weekends and holidays.</li>
<li>Univercity diploma required; a degree in business or a related field is a plus.</li></ul></div>

Kontrolmatik Technologies

<div>
 
 We are looking for a "Construction Manager" for our company's project in the &Idot;stanbul location, operating in the Energy, Technology and Engineering sector.
 
 
 
 
 
 
 GENERAL QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical or Electrical Engineering
 </li>
 <li>
 Minimum 10 years of proven experience in field construction management, preferably in large-scale industrial, energy, or infrastructure projects
 </li>
 <li>
 Extensive knowledge of construction drawings, technical specifications, and contract documents
 </li>
 <li>
 Strong command of project planning, scheduling, and workface coordination
 </li>
 <li>
 Hands-on experience with Primavera P6, MS Project, and AutoCAD
 </li>
 <li>
 Advanced understanding of site logistics, heavy lifting, rigging operations, and equipment utilization
 </li>
 <li>
 Experience in handling Field Instructions (FIs), Variation Orders, and back charge processes
 </li>
 <li>
 Proficient in Microsoft Office applications (Excel, Word, PowerPoint)
 </li>
 <li>
 Proven leadership skills in managing multidisciplinary teams including engineers, supervisors, and subcontractors
 </li>
 <li>
 Deep familiarity with HSE standards and the ability to enforce safety policies on site
 </li>
 <li>
 Excellent communication, decision-making, and conflict resolution skills in a fast-paced site environment
 </li>
 <li>
 Ability to manage day-to-day challenges at the workface while ensuring alignment with project milestones
 </li>
 <li>
 Strong analytical thinking, detail orientation, and a proactive approach to problem solving
 </li>
 <li>
 Ability to work under pressure and adapt to changing project demands
 </li>
 <li>
 Fluency in English, both written and spoken
 </li>
 <li>
 Willing and able to travel without restrictions
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Reviews relevant drawings and contractual documents to fully understand the scope of work and the construction contract philosophy
 </li>
 <li>
 Analyzes material take-off data, manual man-hour estimates, and associated histograms developed during the pre-construction planning phase; revises and updates this information as necessary
 </li>
 <li>
 Organizes and supervises the work of engineers either on-site or in designated off-site facilities
 </li>
 <li>
 Implements and monitors the Temporary Facilities Plan
 </li>
 <li>
 Coordinates and participates in the induction of subcontractor supervisory staff and manual workforce, in collaboration with the Health and Safety Engineer
 </li>
 <li>
 Ensures effective communication of the project schedule to subcontractors; reviews their detailed work plans and monitors actual progress in the field; supports the development and markup of project schedules
 </li>
 <li>
 Maintains a strong on-site presence and supports team members with daily problem-solving
 </li>
 <li>
 Plans and mitigates potential workface clashes between subcontractors, and establishes priorities in response to unexpected situations
 </li>
 <li>
 Reviews subcontractors&rsquo; transportation, rigging, and heavy lifting plans; ensures optimal and cost-effective use of construction equipment
 </li>
 <li>
 Coordinates daily site logistics and works closely with the Materials Control Group to ensure timely delivery of free-issue materials to subcontractors
 </li>
 <li>
 Approves or delegates approval of Field Instructions, and assists in preparing Variation Orders and Back Charges
 </li>
 <li>
 Collaborates with engineers, QC inspectors, and subcontract administrators to meet schedule, quality, and cost objectives
 </li>
 <li>
 Contributes to the work measurement system and progress tracking
 </li>
 <li>
 Prepares field reports as requested by the Site Manager
 </li>
 <li>
 Supports the Site Manager in project execution
 </li>
 <li>
 Actively promotes the contractor&rsquo;s Health, Safety, and Environmental (HSE) policies, plans, and procedures
 </li>
 </ul>
 
 
</div>

Construction Manager

Veolia

<div>
 
 
 Veolia Group is the global leader in optimized resource management. The Group design and provides water, waste and energy management solutions that contribute to the sustainable development of communities and industries.
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Senior Commissioning
 
 ENVIRONMENTAL
 
 Engineer will be responsible for overseeing all commissioning-related activities, from the initial design phase through to final plant handover covering all responsibilities listed below.
 
 
 
 
 <ul>
 <li>
 
 
 Directs or carries out the commissioning phase of a project, for both equipment and processes, up to delivery, to meet contractual requirements in optimal time-scales
 
 
 
 
 </li>
 <li>
 
 
 Assist in delivering design studies, control the implementation on site during the execution stage, check and coordinate the consistency of design documents produced for a project.
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Safely handover the plant to client, guaranteeing its operability in terms of performance related with the contract, performing/planning/organizing required pre-commissioning, commissioning and start up steps.
 
 
 
 
 </li>
 <li>
 
 
 Control of the plant till the final acceptance and providing site visits to ensure healthy operation of the plant by client.
 
 
 
 
 </li>
 <li>
 
 
 Working in the preparation of the documents at the design stage of the project, either requested with the related contract or required to proper installation and operation of treatment units.
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Prepares and revises standard documents to optimize commissioning operations
 
 
 
 
 </li>
 <li>
 
 
 Draws up the commissioning schedule in line with the project schedule
 
 
 
 
 </li>
 <li>
 
 
 Directs, coordinates and/or implements the commissioning procedure in line with contractual requirements: safety plans, preliminary operations, process and equipment tests,
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Analyses, plant adjustments/settings, customer validation of performance, etc.
 
 
 
 
 </li>
 <li>
 
 
 Ensures all relevant safety and security procedures are complied with the requirements, directives and regulations
 
 
 
 
 </li>
 <li>
 
 
 Proposes modifications as necessary to processes, equipment, automatic systems, etc.
 
 
 
 
 </li>
 <li>
 
 
 Drafts and updates operating instructions to take into account lessons learnt during commissioning
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Monitors compliance and drafts non-compliance forms, proposals for corrective measures, feedback reports
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Providing necessary training to client field operators.
 
 
 
 
 </li>
 <li>
 
 
 Ensure that all equipment and instruments are installed and calibrated properly, planning of vendor assistance plans of necessary/critical equipment.
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Participate to control and review required design documents in relation to commissioning activities.
 
 
 
 
 </li>
 <li>
 
 
 Brings support to tender engineers, project engineers and assists to QHSE Department for SAPI projects.
 
 
 
 
 </li>
 <li>
 
 
 Apply the safety procedures for operations bound to their activity.
 
 
 
 
 </li>
 <li>
 
 
 Apply the Quality procedures for operations bound to their activity.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 MAIN PARTNERS
 
 
 
 
 
 
 Internal
 
 
 
 
 <ul>
 <li>
 
 
 Engineering Manager
 
 
 
 
 </li>
 <li>
 
 
 Process Design Engineers
 
 
 
 
 </li>
 <li>
 
 
 Project Managers
 
 
 
 
 </li>
 <li>
 
 
 Site Supervisors
 
 
 
 
 </li>
 <li>
 
 
 Operations Director
 
 
 
 
 </li>
 <li>
 
 
 Tender Manager
 
 
 
 
 </li>
 <li>
 
 
 Procurement department
 
 
 
 
 </li>
 </ul>
 
 
 External
 
 
 
 
 <ul>
 <li>
 
 
 Consultants
 
 
 
 
 </li>
 <li>
 
 
 Suppliers
 
 
 
 
 </li>
 <li>
 
 
 Clients
 
 
 
 
 </li>
 <li>
 
 
 Subcontractors
 
 
 
 
 </li>
 </ul>
 
 
 EXAMPLES OF DECISION MAKING
 
 
 
 
 <ul>
 <li>
 
 
 Approvals for commissioning procedure milestones to be done under the guidance/supervision of commissioning manager (to share the decisions with the manager for validation).
 
 
 
 
 </li>
 <li>
 
 
 Basic commissioning steps/tasks to be identified to form the global commissioning program by him/herself.
 
 
 
 
 </li>
 </ul>
 
 
 COMPETENCIES REQUIREMENTS
 
 
 
 
 
 
 TECHNICAL
 
 
 
 
 <ul>
 <li>
 
 
 Design methodology and tools
 
 
 
 
 </li>
 <li>
 
 
 Functional/technical specification
 
 
 
 
 </li>
 <li>
 
 
 Computerized technical drawing
 
 
 
 
 </li>
 <li>
 
 
 Water treatment techniques
 
 
 
 
 </li>
 </ul>
 
 
 BEHAVIORAL
 
 
 
 
 <ul>
 <li>
 
 
 Attention to details - Rigorous
 
 
 
 
 </li>
 <li>
 
 
 Analytical reasoning and problem solving
 
 
 
 
 </li>
 <li>
 
 
 Conceptual mind/synthesis
 
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 
 BA in Environmental Engineering
 
 .
 
 Master degree is a plus
 
 
 
 </li>
 <li>
 
 Minumum 3 years&rsquo; experience as commissioning and site engineer of WTP - WWTP
 
 
 
 </li>
 <li>
 
 Process Design experience is preferred
 
 
 
 </li>
 <li>
 
 English Level Advanced - Fluent
 
 
 
 </li>
 <li>
 
 Driving License
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 
 QHSE Commitments Ensure H&amp;S Plan is implemented in the projects. Ensure Veolia and Subcontractor teams are complying with our safety Policy. Ensure procedures are well respected on sites. Coordinate with the QHSE Manager for feedback and support. Establish annual quality objectives for both strategic and operational levels Improve the effectiveness of management system, quality of activities, products and services.
 
 
 
 
 
 VEOLIA CODE OF CONDUCT
 
 Comply with applicable ethics and legislation referred to in Veolia Code of Conduct policy, particularly in the fight against corruption and influence-peddling.
 
 
 
 
 
 
 
 
 
 As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
 
 
 
 
</div>

Senior Commissioning Engineer-Environmental Engineer

<div>Bir işe başvurmadan &ouml;nce, bu sayfanın sağ &uuml;st k&ouml;şesinde bulunan se&ccedil;eneklerden dil tercihinizi se&ccedil;in.
Bir Fortune Global 500 şirketinde bir sonraki fırsatınızı keşfedin. Yenilik&ccedil;i olanaklar hayal edin, tatmin edici iş k&uuml;lt&uuml;r&uuml;m&uuml;z&uuml; deneyimleyin ve her ge&ccedil;en g&uuml;n daha iyi olmanıza yardımcı olacak yetenekli ekiplerimizle &ccedil;alışın. UPS'i yarınlara taşımak i&ccedil;in ne gerektiğini biliyoruz - benzersiz bir beceri + hırs kombinasyonuna sahip insanlar. Kendinizi veya ekiplerimizi y&ouml;netmek i&ccedil;in gerekli niteliklere ve motivasyona sahipseniz, becerilerinizi kullanmaya ve sizi bir sonraki seviyeye taşımaya hazır rollerimiz var.
İş A&ccedil;ıklaması:
Job Title: Sales Support Specialist
Job Summary:
The Sales Support Specialist plays a key role in driving sales effectiveness by supporting sales operations, enhancing client engagement, and ensuring accurate and timely execution of sales processes. This role works closely with the Sales Manager and cross-functional teams to manage customer communications, coordinate sales initiatives, and maintain sales tools and reporting. A strong understanding of, client service, and process improvement is essential.<div></div>
Key Responsibilities:
Sales Operations &amp; Support<ul><li>
Assist the Sales Manager with implementation of sales strategies, campaigns, and operational procedures across regions and sectors.</li><li>
Coordinate and support sales initiatives, including, business plans, and sales presentations.</li><li>
Maintain and prepare internal sales reports, dashboards, and recognition programs.</li><li>
Monitor proposal status and follow up with internal stakeholders to ensure timelines are met.</li></ul>
Process &amp; Systems Support<ul><li>
Help manage and maintain sales-related tools and platforms; assist team members with system usage and troubleshooting.</li><li>
Identify opportunities to streamline workflows and improve internal processes related to client service and sales support.</li><li>
Participate in rollout and user testing of tools and systems that enhance sales productivity and customer experience.</li></ul><div></div>
Qualifications:<ul><li>
Bachelor&rsquo;s Degree in Business, Marketing, or a related field (required).</li><li>
2&ndash;3 years of experience logistics industry (required).</li><li>
Strong proficiency in Microsoft Office Suite (especially Excel and PowerPoint).</li><li>
Familiarity with CRM or sales platforms (e.g., Salesforce) is a plus.</li><li>
Excellent written and verbal communication skills in English.</li><li>
Strong attention to detail, organization, and time management.</li><li>
Customer-focused mindset with ability to collaborate across teams.</li></ul> 
&Ccedil;alışan T&uuml;r&uuml;: 
Kalıcı 
UPS; ayrımcılığın, tacizin ve misillemenin olmadığı bir iş yeri sağlamayı taahh&uuml;t eder.</div>

Sales Support Specialist

IMPETUS EXECUTIVE

<div>
 
 We are looking for a proactive and experienced
 
 Administrative Affairs Manager
 
 to oversee all general services and office operations within our holding structure. Reporting directly to the CFO, this role will ensure the smooth functioning of administrative processes, facility services, vendor management, and workplace efficiency across our group headquarters and relevant subsidiaries.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage and supervise all administrative operations including office management, facility services, reception, security, cleaning, catering, and logistics,
 </li>
 <li>
 Ensure proper functioning and maintenance of office infrastructure and building services,
 </li>
 <li>
 Oversee vendor management, service contracts, and procurement processes related to administrative needs,
 </li>
 <li>
 Support executive management with protocol services, meeting arrangements, and company-wide coordination efforts,
 </li>
 <li>
 Lead cost control and budget planning for general administrative expenses,
 </li>
 <li>
 Ensure compliance with local regulations, health &amp; safety standards, and internal company policies,
 </li>
 <li>
 Coordinate with HR, Finance, and IT departments to ensure crossfunctional operational efficiency,
 </li>
 <li>
 Manage office renovation, relocation, and workplace improvement projects as needed,
 </li>
 <li>
 Act as the main point of contact for outsourced service providers and corporate building management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Facility Management, or a related field,
 </li>
 <li>
 Minimum 7&ndash;10 years of experience in administrative affairs or office management, preferably in a holding, multinational, or corporate environment,
 </li>
 <li>
 Strong understanding of general services, procurement, contract management, and workplace operations,
 </li>
 <li>
 Experience managing third-party vendors and service providers,
 </li>
 <li>
 Good knowledge of local legal requirements and occupational health &amp; safety standards,
 </li>
 <li>
 Excellent organizational, negotiation, and communication skills,
 </li>
 <li>
 Proficiency in MS Office applications and administrative systems,
 </li>
 <li>
 Fluency in English (written and spoken),
 </li>
 <li>
 Strong sense of ownership, service mindset, and attention to detail.
 </li>
 </ul>
 
 
</div>

Administrative Manager

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785 field operations manager jobs IN House Jobs In House Jobs In Istanbul

Field Operations Manager

Store Manager (Piazza)

Store Manager (Piazza)

Construction Manager

Senior Commissioning Engineer-Environmental Engineer

Sales Support Specialist

Administrative Manager