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field service engineer

Amco IT Systems

Job Summary: We are seeking a detail-oriented and customer-focused Field Service Engineer to provide on-site and remote IT support for end users. This role involves handling incidents escalated from the Service Desk, troubleshooting hardware and software issues, and coordinating with backline teams to ensure efficient and timely resolution.Key Responsibilities:<ul><li>Receive and resolve user requests/incidents escalated by the Service Desk or end users.</li><li>Provide timely updates on incident tickets and communicate resolutions to Level 1 support.</li><li>Escalate unresolved issues to vendors or L3 teams when required.</li><li>Deliver telephonic, remote, and desk-side support, including on-site visits for remote locations.</li><li>Configure, troubleshoot, and resolve issues with desktops, laptops, operating systems, printers, and peripherals.</li><li>Perform installation, upgrades, de-installation, and repair activities for end-user equipment.</li><li>Provide onsite support for office automation software, approved business applications, and IT devices such as monitors, scanners, docking stations, classroom, and meeting room equipment.</li><li>Collaborate with Network, Application, and System Admin teams to provide basic infrastructure and system administration support.</li><li>Carry out basic network patch cable changes and replace faulty cables as directed by Infrastructure teams.</li><li>Assist with inventory audits by conducting visual checks and updating tracking sheets for the Asset Management team.</li><li>Support the implementation of approved changes onsite in coordination with backline teams.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (preferred).</li><li>2&ndash;4 years of experience in IT support, field service, or desktop support.</li><li>Proficiency in troubleshooting Windows OS, hardware, enterprise applications, and IT peripherals.</li><li>Basic understanding of networking and system administration.</li><li>Strong problem-solving, communication, and customer service skills.</li><li>Ability to work independently and manage multiple tasks in dynamic environments.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have prior experience providing on-site IT support within the UAE or Middle East region?</li><li>Are you currently based in Dubai, or available to relocate immediately?</li><li>What is your experience level with troubleshooting desktops, laptops, operating systems, and peripherals (in years)?</li><li>How do you prioritize and manage multiple incident tickets in a fast-paced support environment?</li><li>What are your salary expectations for this role in AED (monthly)?</li><li>What is your current notice period in days?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Field Service Engineer

Rapiscan Systems

<div>
 
 Overview
 
 
 
 Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology&mdash;or multiple X-ray technologies&mdash;to address each customer&rsquo;s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence
 
 .
 
 
 
 
 Role Overview
 
 
 
 Installation, Service, and support of Rapiscan X-RAY screening systems in UAE/MEA region. This role will have primary responsibility for supporting all X-ray and Trace product lines of Rapiscan systems deployed across multiple projects.
 
 
 
 Responsibilities
 
 
 
 
 Working on Rapiscan&rsquo;s Product Line:
 
 
 
 <ul>
 <li>
 Installation, commissioning and service support of Rapiscan&rsquo;s X-ray and Trace systems in UAE/MEA.
 </li>
 <li>
 Carry out service site surveys prior to installations and professional site reports.
 </li>
 <li>
 Fitting, system diagnosis, troubleshooting and fault finding on Detection systems &amp; sub systems, carrying out the repair, maintenance and overhaul as necessary elements of Detection systems and escalation for rectification of system issues.
 </li>
 <li>
 Documentation: Completing technical documentation including service reports, engineering change requests &amp; inputting service data to a simple functional database, Ensure timely completion of Field Modification Instructions and Planned Maintenance, corrective repair and Service inspections documentation
 </li>
 <li>
 Carries out all preventive and corrective maintenance works and attends all call-outs.
 </li>
 <li>
 Detailed failure analysis activities, including investigation / reporting / resolution
 </li>
 <li>
 Spare parts recommendations to management for different service levels or periodic service intervals
 </li>
 <li>
 Makes sure to submit service reports and non-conformance reports as required without delay
 </li>
 <li>
 Give regular feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.
 </li>
 <li>
 Take part in other departmental ad-hoc duties when required including special projects.
 </li>
 <li>
 Customer skills: Daily interface with operators, technicians and BHS managers on equipment status issues.
 </li>
 <li>
 Adhere to all Health &amp; Safety requirements of the company and at customer&rsquo;s site.
 </li>
 <li>
 Responsible for all technical decisions.
 </li>
 <li>
 Reach out to Engineering / PLM on technical matters when needed.
 </li>
 <li>
 Be the focal point in case of requests or disputes.
 </li>
 <li>
 Formulate and close a technical Incident Report.
 </li>
 <li>
 Raise Change Requests/Implement/Close as required.
 </li>
 <li>
 Responsible for distributing information to team members and request permission from stakeholders to complete planned work.
 </li>
 <li>
 provide recommendations to improve work and ensure availability of maintained equipment
 </li>
 <li>
 Attend technical meetings upon request.
 </li>
 <li>
 Uphold the company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork.
 </li>
 <li>
 Demonstrate behaviour consistent with the company&rsquo;s Code of Ethics and Conduct.
 </li>
 <li>
 It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.
 </li>
 <li>
 Duties may be modified or assigned at any time to meet the needs of the business.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 BSc in Electrical or Mechanical Engineering.
 </li>
 <li>
 Post graduate qualification in Electrical engineering is desirable.
 </li>
 <li>
 A recognised qualification in an IT (Microsoft, cisco etc) a plus.
 </li>
 <li>
 A good general knowledge of mechanical, electrical, civil, hydraulic, electronics or complex electro-mechanical equipment or systems. Or knowledge of HV Systems i.e. Medical or Industrial engineering discipline.
 </li>
 <li>
 3-4 years of experience in field service environment, x-ray industry is highly desired.
 </li>
 <li>
 Must have knowledge of electronic and mechanical assemblies, as well as wiring diagrams and schematics.
 </li>
 <li>
 Familiarity with test equipment (DVM) and experience with high voltage and x-ray producing equipment preferred.
 </li>
 <li>
 Maintain clear and concise business communication proficiency, both oral and written
 </li>
 <li>
 Detail oriented, well organized, and self-motivated with strong interpersonal skills
 </li>
 <li>
 Computer literate: competency in use of programs within MS Office Suite and aptitude for learning specialized software programs.
 </li>
 <li>
 Must be team player with ability to work under pressure in fast-paced environment with minimal oversight.
 </li>
 <li>
 Flexible schedule based on locations&rsquo; contractual operational; non-standard hours including on-call, weekends and holidays required.
 
 
 </li>
 </ul>
 OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
</div>

Field Service Engineer - Dubai

ZOOMLION MIDDLE EAST

<div>
 
 Founded in 1992, ZOOMLION Heavy Industry Science &amp; Technology Co., Ltd. is mainly engaged in developing and manufacturing major high-tech equipment in the areas of engineering industry and agricultural industry.
 
 
 
 
 
 
 ZOOMLION
 
 is seeking for
 
 SERVICE TECHNICIAN/ ENGINEER for Foundation Product Line.
 
 The ideal candidates will be responsible to diagnose, maintain, and repair basic construction machinery (rotary drilling rigs, products for diaphragm walls, hydraulic pile driving rigs, etc.), new machine delivery, after-sales inspection and repair.
 
 
 
 
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 ➤ Perform daily maintenance and upkeep of basic construction machinery (rotary drilling rigs, products for diaphragm walls, Hydraulic Pile Driving Rigs, etc.), new machine delivery, after-sales inspection and repair.
 
 
 ➤ Provide technical support to customers and troubleshoot.
 
 
 ➤ Regular customer visits, equipment inspections, and acceptance and maintenance of new equipment vehicles.
 
 
 ➤ Ensure parts supply in time, execute parts sales plans, and improve customer satisfaction.
 
 
 ➤ Analyze and diagnose technical problems, complete mechanical repairs, and replace parts.
 
 
 ➤ Cooperate with the implementation of product upgrades and technical modifications.
 
 
 ➤ Submit service reports on time and cooperate with engineers/sales teams in China.
 
 
 
 
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 ✔️ Education: Bachelor's degree or above in mechanical engineering or a related field.
 
 
 ✔️ Experience: At least 3 years of technical service and service management experience; work experience in the Foundation construction machinery industry is preferred.
 
 
 ✔️ Language: Proficient in English or Arabic as a working language.
 
 
 
 
 
 
 
 
 
 Salary remuneration to be discussed after the selection process.
 
 
 
 
 
 
 
 
 
 🌟Join
 
 ZOOMLION
 
 in transforming the landscape of high-end equipment manufacturing and advance your career in a role that blends innovation with flexibility.
 
 
 
 
 
 
 
 
 🙋 &male;️ Know someone who might be interested?
 
 
 📨 Kindly click
 
 EASY APPLY and attach your CV
 
 or send your CV at
 
 hr.zoomlionuae@gmail.com
 
 
</div>

Service Technician

DATAIKU

<div><div><div>Dataiku is The Universal AI Platform&trade;, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.</div><div>
Why Engineering at Dataiku?</div>

Dataiku&rsquo;s SaaS, cloud or on-premise deployed platform connects many Data Science technologies. Our technology stack reflects our commitment to quality and innovation. We integrate the best of data and AI tech, selecting tools that truly enhance our product. From the latest LLMs to our dedication to open source communities, you'll work with a dynamic range of technologies and contribute to the collective knowledge of global tech innovators. You can find out even more about working in Engineering at Dataiku by taking a look here.
<div>
What to know about the Field Engineering team</div>

As a Field Engineer, you&rsquo;ll work with customers at every stage of their relationship with Dataiku - from the initial evaluations to enterprise-wide deployments. In this role, you will help customers to design, build, validate, and run their Data Science and AI Platforms.
<div>
How you&rsquo;ll make an impact</div>

This role requires strong technical abilities, adaptability, inventiveness, and strong communication skills. Sometimes you will work with clients on traditional big data technologies such as SQL data warehouses, while at other times you will be helping them to discover and implement the most cutting edge tools; Spark on Kubernetes, cloud-based elastic compute engines, and GPUs. If you are interested in staying at the bleeding edge of big data and AI while maintaining a strong working knowledge of existing enterprise systems, this will be a great fit for you.
<div>
Some expected outcomes for this role:</div>
<ul><li>Understand customer requirements in terms of scalability, availability and security and provide architecture recommendations</li>
<li>Deploy Dataiku in a large variety of technical environments (SaaS, Kubernetes, Spark, Cloud or on-prem)</li>
<li>Automate operation, installation, and monitoring of the Data Science ecosystem components in our infrastructure stack</li>
<li>Collaborate with Revenue and Customer teams to deliver a consistent experience to our customers</li>
<li>Drive technical success by being a trusted advisor to our customers and our internal account teams</li>
</ul><div>What you need to be successful:</div>
<ul><li>Professional experience with at least one cloud based services (AWS, GCP or Azure)</li>
<li>Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning</li>
<li>Familiarity with Ansible or other application deployment tools (Terraform, CloudFormation, etc)</li>
<li>Experience with cloud based Data Warehouses and Data Lakes (Snowflake, Databricks)</li>
<li>Some experience with Python</li>
<li>Grit when faced with technical issues</li>
<li>Comfort and confidence in client-facing interactions</li>
<li>Ability to work both pre and post sale</li>
</ul><div>What will make you stand out:</div>
<ul><li>Some knowledge in Data Science and/or machine learning</li>
<li>Linux system administration experience</li>
<li>Hands-on experience with Spark ecosystem for setup, administration, troubleshooting and tuning</li>
<li>Professional experience or Familiarity with Hadoop environment (Cloudera) is a plus</li>
<li>Experience with authentication and authorization systems like(A)AD, IAM, and LDAP</li>
</ul><div>What does the hiring process look like? #LI-Hybrid #LI-AN1</div>
<ul><li>Initial call with a member of our Technical Recruiting team</li>
<li>Video call with the Field Engineer Hiring Manager</li>
<li>Technical Assessment to show your skills (Home Test)</li>
<li>Debrief of your Tech Assessment with Field Engineer Team members</li>
<li>Final Interview with the VP Field Engineering</li>
</ul><div>
What are you waiting for!
At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you&rsquo;d like to learn even more about working here, you can visit our Dataiku LinkedIn page.

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@dataiku.com 


<div>Protect yourself from fraudulent recruitment activity
Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.
</div></div></div><div>A</div></div>

Field Engineer - Dubai

First servtech Technical services llc

Job Summary:We are seeking a highly skilled and detail-oriented Instrumentation &amp; Control (I&amp;C) Recruiter to manage the full-cycle recruitment process for technical roles within the instrumentation and control domain. This includes sourcing, screening, and hiring professionals such as I&amp;C engineers, control system technicians, automation specialists, and related roles for industries such as oil &amp; gas, power generation, manufacturing, and process automation.The ideal candidate will have a strong understanding of I&amp;C technologies and terminology, combined with proven recruiting experience in technical or engineering domains.Key Responsibilities:<ul><li>Partner with hiring managers and technical leads to define role requirements for I&amp;C positions</li><li>Develop and execute targeted sourcing strategies to identify qualified candidates through LinkedIn, job boards, professional networks, and industry-specific platforms</li><li>Conduct detailed screening interviews to assess candidates&rsquo; technical skills, certifications, and industry experience in instrumentation and control systems</li><li>Manage candidate pipelines for roles such as:</li><li>Instrumentation Engineers</li><li>Control Systems Engineers</li><li>PLC/DCS Programmers</li><li>SCADA Specialists</li><li>Field Service Engineers (I&amp;C)</li><li>Automation Engineers</li><li>Schedule and coordinate technical interviews, assessments, and follow-ups</li><li>Maintain accurate and up-to-date records in applicant tracking systems (ATS)</li><li>Build and maintain a network of qualified professionals in the I&amp;C field for current and future needs</li><li>Stay updated on industry trends, certifications (e.g. ISA, IEC standards), and evolving skill sets in instrumentation and control</li><li>Ensure all recruitment activities comply with company policies and relevant labor laws</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Human Resources, Engineering, or a related field</li><li>3+ years of technical recruiting experience, preferably in engineering, automation, or industrial sectors</li><li>Strong understanding of I&amp;C systems, job functions, and relevant certifications (e.g. ISA, IEC, PLC/DCS experience)</li><li>Experience using ATS platforms and professional sourcing tools (LinkedIn Recruiter, Boolean search, etc.)</li><li>Excellent communication, organizational, and stakeholder management skills</li></ul>Preferred Qualifications:<ul><li>Background or technical education in instrumentation, automation, or engineering</li><li>Experience recruiting for EPC (Engineering, Procurement, and Construction) or OEM environments</li></ul>Key Focus Areas<ul><li>Recruiting mid to senior-level technical professionals in instrumentation &amp; control.</li><li>Building a sustainable pipeline for critical roles in oil &amp; gas projects and automation solutions.</li><li>Acting as a subject-matter specialist in I&amp;C recruitment, advising managers on market availability and competitive salaries.</li></ul>Job Type: Full-time

Instrumentation and Control Recruiter

DICETEK LLC

<div>Job Description:
Primary Duties<ul><li>
This is a dual role that combines both IT helpdesk and Infrastructure responsibilities.
</li><li>The helpdesk responsibilities include: receiving, prioritizing, troubleshooting, resolving, and documenting, end-user support incidents and service requests.
</li><li>The infrastructure responsibilities: include installing, configuring, maintaining, and monitoring of all IT infrastructure solutions.</li></ul>
Key Responsibilities
<ul><li>Infrastructure Maintenance</li></ul><ul><li>
Install, configure, maintain &amp; monitor all end-user hardware (PC, printers, barcode scanners, iPhones, iPads, Surface tablets etc&hellip;).</li><li>
Install, configure, maintain &amp; monitor all end-user software applications (Windows, MS Office, Outlook, etc&hellip;).</li><li>
Monitor all network and server activities (daily, weekly and monthly control reports).</li><li>
Log and record all system changes and maintain these records.</li><li>
Participate in Infrastructure projects with the Infrastructure Project Leader.</li></ul>
2. Helpdesk<ul><li>
Perform as the first point of contact for all end user IT assistance requests</li></ul>
Maintain Records for all requests, track until resolution and archive for future reference using company helpdesk tool
Resolve all first level IT assistance requests in following areas.
<ul><li>L2 Support &ndash; Ticket handling</li><li>
Preventative Maintenance</li><li>
Basic support on in-house Business Applications system (SAP &amp; AS400 platform)</li><li>
MS Office 365 (Outlook, Word, Excel, PowerPoint)</li><li>
Windows W11</li><li>
Configuration and maintenance of multifunction Printer (HP, Xerox, Etc.)</li><li>
Remote access tools</li><li>
SharePoint End user troubleshooting
</li><li>Video Conferencing</li><li>
Laptop &amp; Computer general usage</li><li>
Network troubleshooting and replacement</li><li>
Active Directory 2025 (Server and Client)</li><li>
My Access</li><li>
Windows File server management (access rights, folder management, etc)</li><li>
Mobile devices (iphones, IPAD, Etc.)</li></ul>
o TEAMS Phones
o Escalate IT issues for resolution where appropriate and in accordance with the Helpdesk policy.
o Communicate service outage / disruption notices to users that are affected by the outage.
o Maintain service records for maintenance carried out.
o Daily/Weekly Control checks.
o Required to travel between offices, to user location and BTQ where required.
o External Event Support.
o Brand Staff Sale Event.
o HAM - Asset management.
o Operations related Project Management &amp; Support.
o CRC-ME Support.
o Provisioning of equipment for failure replacement or training requirements<ul><li>
Handover of devices to users.</li><li>
AV Support</li></ul></div>

Field service technician

SEANAV MARINE PRIVATE LIMITED

Job Overview: Seanav Marine is hiring a skilled and dedicated Service Engineer &ndash; NAVCOM (Navigation &amp; Communication) to join our dynamic service team in the UAE, covering Dubai. This is a fantastic opportunity for professionals with a strong marine electronics background who are ready to take on diverse onboard technical challenges.As a Service Engineer &ndash; NAVCOM, you will be responsible for the installation, commissioning, servicing, and troubleshooting of marine navigation and communication systems onboard vessels. You will also ensure all service-related documentation is completed with accuracy and professionalism.Key Responsibilities:<ul><li>Install, commission, and troubleshoot marine navigation and communication equipment onboard ships</li><li>Perform maintenance, diagnostics, and repair tasks as per manufacturer and company standards</li><li>Prepare detailed service reports, installation records, and warranty documentation</li><li>Manage and update service logs for completed work including preventive maintenance activities</li><li>Coordinate with service coordinators and clients for job execution</li><li>Ensure compliance with quality standards and safety regulations during onboard operations</li></ul>What We&rsquo;re Looking For:<ul><li>Bachelor&rsquo;s Degree in Electronics &amp; Telecommunication Engineering OR Diploma in a relevant field</li><li>4&ndash;5 years of relevant experience as a Marine Service Engineer</li><li>Minimum 2 years of experience in the GCC region (UAE preferred)</li><li>Strong technical understanding of marine electronics, NAVCOM systems, and related standards</li><li>Familiarity with maritime service operations and vessel procedures</li><li>GMDSS General Operator Certificate (GOC) &ndash; Optional but preferred</li><li>Excellent problem-solving skills and ability to work independently onboard</li><li>Good communication and reporting skills</li><li>Valid UAE Driving License &ndash; Preferred</li><li>Immediate Joiners are highly encouraged to apply</li></ul>Education:<ul><li>Diploma or Bachelor&rsquo;s Degree in Electronics &amp; Telecommunication Engineering</li></ul>Job Type: Full-timePay: AED4,000.00 per month

Service Engineer – Marine NAVCOM

Explore 4055+ Field service engineer in Dubai this September. Find roles across top companies and apply now to boost your career.