administrative assistant

facilities asst supervisor

font office supervisor

Five stars hotel

I. Job SummaryThe Front Office Supervisor is responsible for leading, supervising, and coaching the Front Office Agents during their shift. They ensure the highest level of guest service is delivered, handle complex guest situations, oversee all check-in/check-out processes, and maintain accurate room and billing records in compliance with hotel standards and policies.II. Core ResponsibilitiesA. Leadership and Supervision<ul><li>Team Oversight: Directly supervise the daily work assignments, shift break schedules, and performance of all Front Office Agents.</li><li>Training &amp; Coaching: Conduct on-the-job training for new agents and provide ongoing coaching and motivation to the existing team to improve service quality and efficiency.</li><li>Shift Management: Lead daily pre-shift meetings, communicating key hotel information, VIP arrivals, and operational focus points to the team.</li><li>Disciplinary Action: Address minor disciplinary issues as they arise and report serious performance concerns directly to the Front Office Manager.</li></ul>B. Operational Management<ul><li>Workflow Control: Ensure all standard operating procedures (SOPs) are followed accurately, including check-in, check-out, cash handling, and telephone procedures.</li><li>Inventory Control: Manage room inventory and allocation, especially during high-occupancy periods, minimizing out-of-order rooms and managing oversell situations efficiently.</li><li>Cash and Auditing: Oversee and verify the accuracy of all cashier closings, ensuring correct processing of payments, foreign currency exchange, and daily cash reconciliation.</li><li>Group Coordination: Facilitate large group check-ins and check-outs, coordinating key packet preparation and billing arrangements with the Sales and Reservations teams.</li></ul>C. Guest Relations and Problem Resolution<ul><li>Issue Escalation: Serve as the immediate point of contact for agents when facing complex guest complaints, service failures, or billing discrepancies.</li><li>Resolution: Take decisive action to resolve guest issues quickly and efficiently, ensuring guest recovery and documenting all actions taken.</li><li>VIP Handling: Personally ensure VIP guests and loyalty program members receive appropriate recognition, amenities, and seamless service upon arrival.</li><li>Service Monitoring: Constantly monitor lobby and front desk activity to ensure a professional environment and proactive service delivery.</li></ul>D. Administrative and Reporting<ul><li>Shift Reporting: Complete and review detailed shift reports, summarizing operational issues, guest feedback, revenue statistics, and cash variances.</li><li>System Integrity: Maintain the accuracy of the Property Management System (PMS) by monitoring room status, rate code usage, and guest profile integrity.</li><li>Pass-On: Provide a clear and concise handover report to the next shift supervisor or manager, ensuring continuity of service and pending tasks.</li></ul>Job Type: Full-time

Font Office Supervisor

Kasrawy Group Careers

Commercial Vehicle Sales SupervisorCompany Overview:Kasrawy Group is a leading automotive company in Egypt, specializing in the sales and distribution of commercial vehicles. We are committed to providing our customers with high-quality vehicles and exceptional service.Job Overview:We are seeking a highly motivated and experienced Commercial Vehicle Sales Supervisor to join our team in G&iacute;za, Egypt. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for the automotive industry.Key Responsibilities:- Manage and oversee the sales team, providing guidance, training, and support to achieve sales targets- Develop and implement sales strategies to increase market share and profitability- Monitor and analyze sales data to identify trends and opportunities for growth- Build and maintain relationships with key clients and dealerships- Conduct market research to stay informed on industry trends and competitor activity- Collaborate with marketing and advertising teams to develop promotional campaigns and initiatives- Ensure compliance with company policies and procedures- Prepare and present sales reports to senior management- Travel to different locations to meet with clients and attend industry events as neededQualifications:- Bachelor's degree in Business Administration, Marketing, or a related field- Minimum of 5 years of experience in commercial vehicle sales, with at least 2 years in a supervisory role- Proven track record of meeting and exceeding sales targets- Excellent leadership and team management skills- Strong communication and interpersonal abilities- In-depth knowledge of the automotive industry and market trends- Proficiency in MS Office and CRM software- Valid driver's license and willingness to travelBenefits:- Competitive salary and commission structure- Health insurance- Company car and phone- Ongoing training and development opportunities- Dynamic and supportive work environmentIf you are a results-driven and customer-focused individual with a passion for sales and the automotive industry, we would love to hear from you. Apply now to join our team at Kasrawy Group as a Commercial Vehicle Sales Supervisor.Job Type: Full-time

Commercial Vehicle Sales Supervisor

Nasoft

<div><ul><li>We are hiring a motivated Compensation &amp; Benefits Supervisor to join our team at Nasoft.
 
 
Key responsibilities :-
</li><li>Contribute to reviewing and analyzing current salary structures and benefits offerings to ensure internal alignment and external competitiveness.</li>
<li>Assist in developing and updating salary scales for all roles and departments.</li>
<li>Participate in job evaluation processes and maintain updated job grading structures.</li>
<li>Conduct market benchmarking and salary reviews based on industry standards and sector-specific data.</li>
<li>Support the development of compensation policies, procedures, and guidelines.</li>
<li>Review and audit all compensation calculations to ensure accuracy and compliance.</li>
<li>Support the design and implementation of benefits packages that align with company strategy and employee needs.</li>
<li>Coordinate with third-party providers to negotiate benefits plans and resolve any issues.</li>
<li>Ensure all employee benefit transactions are processed accurately and on time.</li>
<li>Supervise monthly payroll preparation and verify that all employee changes (new hires, terminations, promotions, rate changes) are correctly reflected.</li>
<li>Ensure timely and accurate processing of payroll updates, payments, and statutory deductions.</li>
<li>Maintain accurate records and documentation to support financial audits.</li>
<li>Ensure compliance with relevant laws including wage tax, tax settlement, and social/medical insurance regulations.</li>
<li>Handle employee inquiries, requests, and complaints related to compensation and benefits.</li>
<li>Prepare periodic reports and analytics requested by management.
</li></ul>Requirements<ul><li><ul>
<li>
Bachelor&rsquo;s degree in accounting, Business Administration, or a related field.
</li><li>3&ndash;5 years of experience in Compensation &amp; Benefits.</li>
<li>HR Certificate or Diploma is required.</li>
<li>Very good command of English.</li>
<li>Advanced proficiency in Microsoft Excel and strong skills across MS Office Suite.</li>
<li>Strong knowledge of compensation and benefits programs, policies, and applicable legislation.</li>
<li>Comprehensive understanding of salary structure design and job evaluation methodologies.</li>
<li>Experience working with HRIS systems.</li>
<li>Strong analytical abilities and high attention to detail.</li>
<li>Strong communication, negotiation, and presentation skills.</li>
<li>Solid problem-solving and decision-making abilities.</li>
<li>Excellent planning and organizing skills with the ability to meet deadlines.</li>
<li>High sense of confidentiality and reliability.</li>
<li>Strong teamwork and interpersonal skills.</li>
</ul></li></ul>
Benefits
Working conditions &amp; Benefits:-
<ul><li>Working days: Sunday to Thursday (2 Days Off)</li>
<li>Working Hours: 10:00 AM to 6:00 PM</li>
<li>Health, and social insurance</li>
<li>Career Path</li>
<li>Learning &amp; Development Path</li></ul></div>

Compensation and Benefits Supervisor

HSBC

<div>
 
 
 Principal responsibilities:
 
 
 <ul>
 <li>
 Acquire and update knowledge on procedures related to relevant WCAS processes.
 </li>
 <li>
 Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
 </li>
 <li>
 Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks.
 </li>
 <li>
 Ensure that the productivity, sales and quality levels are achieved as per the standards set for the process.
 </li>
 <li>
 Demonstrate ways to improve customer service, increase productivity and increase sales.
 </li>
 <li>
 Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed.
 </li>
 <li>
 Participate in team meeting / team activities and work towards sustaining team spirit.
 </li>
 <li>
 Support achievement of team objectives
 </li>
 <li>
 Foster/coach and assist development of co-workers and CSEs
 </li>
 <li>
 Proactively identify issues, if any, and escalate.
 </li>
 <li>
 Provide service to customers by performing QCs on the customer demands already processed by CSEs keeping in mind the risks involved at each step focusing on resolving requests efficiently, accurately, and professionally.
 </li>
 <li>
 Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.
 </li>
 <li>
 To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Is accountable for the effective cascade of communication across the team.
 </li>
 <li>
 Is accountable for the delivery &amp; continuous improvement of performance.
 </li>
 <li>
 Meet or exceed PLAs; reduce operational risk.
 </li>
 <li>
 Ability to learn quickly and transfer knowledge appropriately. Ability to understand and interpret numeric data.
 </li>
 <li>
 Minimum, basic computer knowledge. Flexibility to work shifts.
 </li>
 <li>
 Ability to build rapport with and relate to a wide range of people.
 </li>
 <li>
 Ability to maintain focus while working with voluminous data.
 </li>
 <li>
 Ability to multi task. Excellent communication skills, both written and verbal in English. This role requires an individual to demonstrate an &ldquo;Extrovert&rdquo; personality type, who will need to be in constant communication with HSBC Customer and Business Area.
 </li>
 <li>
 Strong Customer Orientation and passionate about delivering superior customer service.
 </li>
 <li>
 Demonstrate high energy; be PRO-ACTIVE, extremely positive and a highly effective problem solver.
 </li>
 <li>
 Ability to take complete ownership and facilitate end to end customer journey.
 </li>
 <li>
 Fast learner and have a &ldquo;can do&rdquo; approach.
 </li>
 <li>
 Needs to be adept and flexible to rapidly changing business, internal scenarios and unexpected events.
 </li>
 <li>
 Ability to understand complex concepts and extract relevant information from extensive documentation quickly.
 </li>
 </ul>
</div>

Senior Analyst - French is a MUST , GSC Cairo

Linah Group

<div>The Compensation &amp; Benefits Supervisor at Linah Group will play a crucial role in managing the organization's employee compensation structures and benefits programs.
This role ensures that compensation and benefits practices are market competitive, aligns with industry standards and enhances employee satisfaction, and effectively support employee engagement and retention strategy.
Key Responsibilities:<ul>
<li>Payroll Administration: Oversee the administration of the payroll process, ensuring accuracy and compliance with all regulations.</li>
<li>Compensation Structure: Develop and maintain competitive compensation structures, including base pay, annual bonuses, and incentive programs.</li>
<li>Employee Benefits: Evaluate and recommend enhancements to employee benefits programs to ensure competitiveness and compliance with legal requirements.</li>
<li>Salary Surveys: Conduct market research, salary surveys and benchmarking to ensure internal equity and external competitiveness.</li>
<li>Compliance: Monitor and ensure compliance with relevant compensation and benefits laws and regulations (e.g., labor law, tax requirements, etc.).</li>
<li>Reporting: Prepare and analyze compensation and benefits reports for management review.</li>
<li>Stakeholders management: Manage employee inquiries regarding compensation and benefits, providing guidance and support.</li>
<li>Collaborate with HR and management to align compensation and benefits strategies with corporate objectives.</li>
</ul>Requirements<ul>
<li>
Education</li>
<li><ul><li>Bachelor&rsquo;s degree in Business Administration, HR, Finance, or related field.
</li><li>Professional certification in HR is preferred.</li>
</ul></li><li>Experience</li>
<li><ul><li>5 to 7 years of experience in Compensation &amp; Benefits, payroll administration and HR operations.
</li><li>Experience in payroll administration and C&amp;B reporting is essential.
</li><li>Strong knowledge of Egyptian labor law, social insurance deductions, and tax structures.
</li></ul></li><li>Technical Skills</li>
<li><ul><li>Advanced Excel skills.
</li><li>Familiarity with HRIS/ERP systems and payroll software (Odoo is a plus).
</li><li>Ability to analyze compensation data and interpret revisions.
</li><li>Strong reporting and documentation capability.
</li></ul></li><li>Behavioral Competencies</li>
<li><ul><li>Attention to detail, data accuracy, and confidentiality awareness.
</li><li>Analytical thinking and problem-solving ability.
</li><li>Effective communication and stakeholder management.
</li><li>Time management and prioritization skills.
</li><li>High level of reliability and discretion.
</li><li>Resilience and ability to deal with different background.</li>
</ul></li><li>Key Success Factors</li>
<li><ul><li>Accurate payroll outcomes and reduced payroll error rates.
</li><li>Market-aligned compensation structures that support attraction and retention.
</li><li>Smooth execution of annual benefits renewal with improved terms or cost optimization.
</li><li>Transparent compensation advisory support to business stakeholders.
</li><li>Data-driven reporting enabling leadership decision-making.
</li><li>High employee satisfaction with compensation fairness and benefit services.
</li></ul></li><li>KPIs Examples</li>
<li><ul><li>Payroll accuracy rate and processing timeline compliance.
</li><li>Benefits utilization cost vs. budget variance.
</li><li>Market competitiveness index (internal vs. external benchmarks).
</li><li>Turnaround time for compensation decisions.
</li><li>Reduction in employee complaints related to pay and benefits.
</li><li>Annual C&amp;B audit compliance score.</li>
</ul></li>
</ul>Benefits<ul>
<li>
Annual bonus upon KPIs.</li>
<li>One-day working from home.</li>
<li>Social insurance coverage.</li>
<li>Medical insurance coverage.</li>
<li>SIM Card &amp; MiFi provided.</li></ul></div>

Compensation & Benefits Supervisor

اورنچ مصر

<div>About the job Sr. Supervisor, Information Security Operations
<div>Purpose of the job

Administer, Operate and Maintain Technology Security Solutions to insure the Confidentiality, Integrity and Availability of Orange Egypt Critical systems.

Duties and responsibilities

<ul><li>Administer, maintain and operate Orange Egypt Security solutions to Secure OEG Data services and corporate services.</li><li>
Administer, maintain, and operate security solutions including Intrusion prevention systems, Intrusion Detection Systems, Security Gateways, Web application Firewalls, Network Access Control, DDOS, 2FA, Antivirus, Antispam, SIEM.</li><li>
Configure Web application firewalls to protect external web apps against attacks.</li><li>
Ensure the availability of critical inline security solutions such as IPSs to avoid interruption to critical services such as 3G internet and published services</li><li>
Maintain Orange Egypt central logging system in accordance to NTRA regulations and intenal needs</li><li>
Provide needed reports to revenue assurance and fraud departments to help in their investigations</li><li>
Provide guidance to network and system admins on how to configure the systems securely.</li><li>
Build and provide the needed security reports to security testers and security analysts.</li><li>
Provide security reports to executive management on security posture.</li><li>
Exhibit deep technical understanding and experience with security technologies including, but not limited to, Intrusion Detection/Prevention, Event Correlation, Firewalls, Antivirus, Antispam, policy enforcement, patch/configuration management, secure application development, etc.</li><li>
Work with different technology teams to analyze complex problems and establish root cause of failures.</li><li>
Participate in periodic after-hours security incident escalation rotation and be available for critical incidents within the enterprise.</li><li>
Update secure configurations by routinely reviewing vendor sites, bulletins, and notifications for security information.</li><li>
Assist in conducting required proof of concepts</li><li>
Conduct daily, weekly, and monthly proactive maintenance activities per management directives.</li><li>
Review access requests to ensure compliance with Orange Egypt security policy</li><li>
Implement response controls as instructed by Incident response team.</li><li>
Integrate critical system into log management systems</li><li>
Assist in Tracking and maintaining vendor support contracts including the needed Ops budget.</li><li>
Maintain and execute regular vulnerability scans and provide input to security testers &amp; architects</li><li>
Monitor and adjust the security vendors service level agreements.</li><li>
Provide guidance to junior team members, and support in complex problems</li><li>
Assist in analyzing and enhancing work processes to insure efficient operations</li><li>
Update secure configurations by routinely reviewing vendor sites, bulletins, and notifications for security information</li></ul>

Job specification

Education

<ul><li>University degree in Telecommunication, Information Technology or Computer Science</li><li>
Vendor Specific Certifications are highly preferred</li></ul>

Experience

<ul><li>5-8 Years In a similar security position
</li></ul>Skills and abilities
<ul><li>
Strong analytical skills; able to quickly digest any issue encountered and recommend an appropriate solution</li><li>
Strong client service orientation</li><li>
Strong planning and organization skills</li><li>
Strong Problem solving capabilities</li><li>
Strong understanding of the roles impact on the entire company.</li><li>
Ability to work under pressure and achieve excellence</li><li>
Fluently reading and writing in English language</li></ul></div></div>

Sr. Supervisor, Information Security Operations

Al-Mansour Automotive

<div>
 
 
 
 Job Role
 
 
 
 
 The Sales Executive's responsibilities consist of, first and most importantly, selling vehicles by following the sales steps used by MAG; this will include greeting customers and demonstrating the vehicle's characteristics, capabilities, and features while comparing and contrasting competitive models face to face or over the phone.
 
 
 Moving vehicles when necessary, at any time of the year, or in any season. They will be required to complete sales paperwork, help car buyers complete finance applications and any paperwork needed to sell a car, and follow up and ensure favourable customer satisfaction through MAG CRM.
 
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
 </li>
 <li>
 Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
 </li>
 <li>
 Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities.
 </li>
 <li>
 Extract and combine data to generate standard reports.
 </li>
 <li>
 Help senior colleagues manage internal client and customer relationships by using relevant sales or client systems.
 </li>
 <li>
 Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
 </li>
 <li>
 Obtain authorization from a supervisor or manager for any exceptions from mandatory procedures.
 </li>
 <li>
 Record and process custom/special customer orders, often dealing with ambiguous delivery expectations.
 </li>
 <li>
 Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required.
 </li>
 <li>
 Sell standard products and services to customers and/or supervise a team of sales advisors.
 </li>
 <li>
 Support others by carrying out routine inventory tasks, following established procedures.
 </li>
 </ul>
 
 
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor Degree in Business Administration or Relevant field of study preferred
 </li>
 </ul>
 
 
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 
 Minimum Experience:
 
 0 - 1 Prior sales experience
 
 
 
 
 
 
 
 Job-specific Skills:
 
 
 
 <ul>
 <li>
 Ability to Work without supervision and provide technical guidance when required to orient the seller's organization around delivering to the key needs of their customers.
 </li>
 <li>
 Ability to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client
 </li>
 <li>
 Accurately identify and understand the key buying influences pertaining to an opportunity.
 </li>
 <li>
 Able to quickly and accurately define the needs of the key buying influencers.
 </li>
 <li>
 Skilled in effectively establishing trust within the buying centres in the client&rsquo;s organization.
 </li>
 <li>
 Able to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution.
 </li>
 <li>
 Capable of asking questions to understand the circumstances surrounding client indifference and gain agreement from the client to discover the root causes of resistance.
 </li>
 <li>
 Can uncover clients&rsquo; explicit needs and/or unforeseen opportunities and challenges.
 </li>
 <li>
 Ability to quickly identify and accurately articulate why a client wants or does not want a change based on their business objectives and challenges and articulate the customer's needs in the customer's business language and context.
 </li>
 <li>
 Able to arrive at mutually beneficial commitments that help move the sales/client relationship forward.
 </li>
 <li>
 Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.
 </li>
 <li>
 Capable of carefully preparing for client interactions using established frameworks.
 </li>
 </ul>
</div>

Retail Sales Executive

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