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assistant restaurant manager

food and beverage director

Marriott International

<div>Additional Information 
Job Number25144540 
Job CategoryFood and Beverage &amp; Culinary 
LocationLapita Dubai Parks and Resorts Autograph Collection, Dubai Parks &amp; Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
JOB SUMMARY
Assists in leading the property&rsquo;s Food and Beverage operation, including Restaurants, Room Service and Banqueting. Strong knowledge and experience in Banqueting is required, given the scale and importance of this business line. The position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.
The role also provides strategic oversight and supports the Director of Food &amp; Beverage in leading the department as a whole, ensuring integration and consistency across all areas. The position ensures the Food and Beverage operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment. 
CANDIDATE PROFILE 
Education and Experience<ul><li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul>
OR<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing and Executing Food and Beverage Strategy and Goals<ul><li>Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations and refines the banqueting offerings</li><li>Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li><li>Ensures integration of departmental goals in game plans.</li></ul> 
Leading Food and Beverage Teams<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li><li>Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.</li><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).</li><li>Reviews staffing levels to ensure that guest service and operational needs are met.</li><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Utilizes employee feedback and an &ldquo;open door&rdquo; policy to identify and address employee problems or concerns in a timely manner.</li><li>Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.</li><li>Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.</li><li>Order and purchase equipment and supplies.</li></ul> 
Maximizing Food and Beverage Revenue<ul><li>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</li><li>Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</li><li>Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.</li></ul> 
Ensuring Exceptional Customer Service<ul><li>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Strives to improve service performance.</li></ul>
Managing and Conducting Human Resource Activities<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li><li>Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.</li><li>Communicates and executes departmental and property emergency procedures.</li><li>Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li><li>Ensures new hires participate in the department&rsquo;s orientation program and receive the appropriate new hire training to successfully perform their job.</li><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
 MANAGEMENT COMPETENCIES
Leadership<ul><li>Adaptability &ndash; Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.</li><li>Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.</li><li>Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.</li><li>Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.</li></ul>
Managing Execution<ul><li>Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.</li><li>Driving for Results - Focuses and guides others in accomplishing work objectives.</li><li>Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.</li></ul>
Building Relationships<ul><li>Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.</li><li>Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s service standards.</li><li>Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.</li></ul>
Generating Talent and Organizational Capability<ul><li>Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.</li><li>Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</li></ul>
Learning and Applying Professional Expertise<ul><li>Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.</li><li>Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.</li><li>Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.</li></ul><ul>
<li>Food and Beverage Marketing - Knowledge of local and internal marketing efforts to drive revenue. Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.</li>
<li>Restaurant/Event Room Operations - Knowledge of procedures for managing restaurant room set-up, management of host/hostess station, maintenance of fine silver, setting tables, break down of room, management of coat check, management of staff/associates, creation of checklists, audits, LSOPs, and maintenance of a high quality dining environment (music, lighting, temperature), as well as opening and closing.</li></ul> 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Director of Food & Beverage

RIKAS Hospitality Group

<div>
 
 We are a leading hospitality group with a diverse portfolio of luxury hotels and resorts across multiple countries. Renowned for delivering world-class dining and lifestyle concepts, we are seeking a highly experienced and strategic hospitality professional to oversee our Food &amp; Beverage operations across the region.
 
 
 
 
 
 
 Role Overview:
 
 
 
 The Operations Manager - F&amp;B will be responsible for driving the performance, quality, and growth of F&amp;B operations across multiple properties. This role requires a strong hotel background with deep F&amp;B expertise, proven leadership at Director level or above, and experience managing relationships with owners and asset managers.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee and support F&amp;B operations across multiple hotels and countries, ensuring consistency, excellence, and profitability.
 </li>
 <li>
 Work closely with General Managers, EAMs, and F&amp;B leadership teams to maintain brand standards and optimize performance.
 </li>
 <li>
 Act as a strategic partner to hotel ownership groups and asset managers, building strong, collaborative relationships.
 </li>
 <li>
 Drive revenue growth, operational efficiency, and guest satisfaction across the F&amp;B portfolio.
 </li>
 <li>
 Support the development and implementation of new dining concepts and initiatives.
 </li>
 <li>
 Mentor and develop F&amp;B leadership teams, ensuring succession planning and talent growth.
 </li>
 <li>
 Monitor financial performance and operational KPIs, identifying opportunities for improvement.
 </li>
 <li>
 Ensure compliance with company policies, brand standards, and regional regulations.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 10&ndash;12 years&rsquo; progressive leadership experience within luxury hotels and resorts.
 </li>
 <li>
 Proven background in Food &amp; Beverage operations at Director level or above.
 </li>
 <li>
 Strong exposure to multi-property or multi-country operations is highly preferred.
 </li>
 <li>
 Demonstrated ability to work with owners, asset managers, and senior stakeholders.
 </li>
 <li>
 Excellent leadership, strategic, and communication skills.
 </li>
 <li>
 Culturally aware and adaptable, with the ability to work across diverse markets.
 </li>
 <li>
 Arabic language skills are a plus, though not mandatory.
 </li>
 </ul>
 
 
</div>

Director of Operations

Hilton

<div>Food &amp; Beverage Captain (Palm Avenue) | Waldorf Astoria Dubai Palm Jumeirah
A Food and Beverage Captain with Waldorf Astoria Hotels &amp; Resorts is responsible for assisting the Restaurant Manager in managing the restaurant operations to consistently high standards. Effectively control the flow of customers and orders throughout service. Ensuring the restaurant team maximize all sales opportunities. Deal with any customer queries in an appropriate manner.
What will I be doing
As a Food and Beverage Captain, you will play a crucial role in ensuring seamless restaurant operations, exceptional guest service, and team efficiency. Your responsibilities include supervising service staff, maintaining high sanitation and safety standards, monitoring product quality, and assisting in the smooth execution of daily operations. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Supervise and coordinate restaurant staff to ensure outstanding service and guest satisfaction.</li><li>
Maintain luxury service standards in alignment with the hotel&rsquo;s brand expectations.</li><li>
Interact with guests to gather feedback, ensure special requests are met, and resolve concerns promptly and professionally.</li><li>
Oversee the setup of dining and service areas, ensuring a refined and inviting ambiance.</li><li>
Ensure full compliance with sanitation, hygiene, and safety regulations for both guests and staff.</li><li>
Conduct regular facility inspections, taking corrective action to maintain an appealing and well-maintained dining space.</li><li>
Oversee the proper functioning of restaurant equipment, ensuring timely maintenance and repairs.</li><li>
Monitor inventory levels, ensuring adequate supplies of linen, glassware, silverware, condiments, and other essential items.</li><li>
Ensure food quality meets guest expectations by verifying presentation, temperature, and taste.</li><li>
Regularly move through the restaurant and kitchen areas to monitor food preparation, product consistency, and service efficiency.</li><li>
Provide guidance for quality improvements and implement necessary adjustments to enhance the dining experience.</li><li>
Train, supervise, and mentor restaurant staff, ensuring high performance and teamwork.</li><li>
Conduct performance evaluations and provide constructive feedback to support team development.</li><li>
Assign and oversee daily work responsibilities, ensuring staff adhere to operational procedures and service standards.</li></ul>
What are we looking for
A Food and Beverage Captain serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Minimum 2-3 years of experience in a high-end or luxury hotel, fine dining restaurant, or an equivalent setting.</li><li>
Proven track record of supervising a food &amp; beverage service team in a fast-paced environment.</li><li>
In-depth understanding of food and beverage service, wine pairing, and luxury hospitality standards.</li><li>
Strong understanding of food and beverage trends, guest preferences, and cultural sensitivity in culinary practices.</li><li>
Formal food &amp; beverage training or equivalent certifications.</li><li>
Exceptional leadership and organizational skills.</li><li>
Strong creativity and passion for service innovation.</li><li>
Ability to manage stress in a high-pressure environment.</li><li>
Excellent communication and interpersonal skills.</li><li>
Keen eye for detail and commitment to quality.</li><li>
Ability to work a variety of shifts including weekends, days, afternoons and evenings</li></ul>
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Food & Beverage Captain (Palm Avenue) | Waldorf Astoria Dubai Palm Jumeirah

The LAB Holding LTd

Position Title: Aggregator &amp; Delivery Operations Executive (Food &amp; Beverage) Department: Operations Reports To: Delivery Operations Manager / Head of Operations Location: DubaiRole PurposeThe Aggregator &amp; Delivery Operations Executive is responsible for overseeing daily delivery operations across in-house fleet and third-party aggregator platforms ( Talabat, Deliveroo, Careem, Noon, etc.). The role ensures smooth coordination between the kitchen, riders, and aggregators to guarantee accurate order flow, on-time delivery, and a high-quality customer experience.Key ResponsibilitiesDelivery &amp; Aggregator Management<ul><li>Oversee end-to-end delivery operations across outlets and central kitchen.</li><li>Manage relationships with aggregator platforms; ensure menus, pricing, promotions, and availability are always updated.</li><li>Monitor aggregator dashboards to track performance, cancellations, and SLA compliance.</li><li>Supervise riders and third-party drivers, ensuring adherence to company standards, grooming, and customer service etiquette.</li><li>Resolve escalations related to delayed, incorrect, or failed deliveries.</li></ul>Kitchen Coordination<ul><li>Work closely with kitchen teams to align on prep times, order sequencing, and peak-hour flow.</li><li>Ensure accurate and timely order handover from kitchen to riders.</li><li>Monitor food packaging, labeling, and temperature control to maintain quality.</li><li>Support implementation of kitchen-side improvements (KDS usage, POS order flow, labeling systems).</li></ul>Quality, Compliance &amp; Reporting<ul><li>Ensure all food safety, hygiene, and packaging standards are met for delivery orders.</li><li>Track key KPIs: on-time delivery %, order accuracy, customer complaints, aggregator ratings.</li><li>Prepare daily/weekly performance reports covering delivery volumes, aggregator sales, and customer feedback.</li><li>Identify bottlenecks in kitchen-to-delivery workflow and recommend solutions.</li><li>Contribute to delivery cost optimization by analyzing aggregator commissions, wastage, and refunds.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Supply Chain, Hospitality, or related field (preferred).</li><li>2&ndash;4 years of experience in F&amp;B delivery, logistics, or aggregator management.</li><li>Strong understanding of kitchen operations, order prep processes, and food safety standards.</li><li>Familiarity with POS/KDS systems and aggregator portals (Talabat, Deliveroo, Careem, Noon, etc.).</li><li>Strong communication and coordination skills with BOH, FOH, and riders.</li><li>Proficiency in MS Excel / Google Sheets for reporting and analysis.</li><li>Ability to work under pressure, multitask, and resolve issues quickly.</li></ul>KPIs / Success Measures<ul><li>On-time delivery rate (%)</li><li>Aggregator SLA compliance &amp; customer ratings</li><li>Order accuracy and reduction in complaints/refunds</li><li>Delivery cost vs. sales ratio</li><li>Improvement in kitchen-to-delivery workflow efficiency</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you managed delivery operations involving both in-house fleets and third-party aggregators (e.g., Talabat, Deliveroo, Careem, Noon)?</li></ul>Experience:<ul><li>Food &amp; beverage delivery operations or aggregator management: 3 years (Required)</li></ul>

Aggregator & Delivery Operations Executive (Food & Beverage)

City Seasons Dubai Hotel

Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food &amp; Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.Duties:<ul><li>to handle the administration for the F&amp;B department with follow up</li><li>to handle outlets reservation management</li><li>to compile and file the daily reports for F&amp;B</li><li>to handle the calendar management</li><li>to assist the F&amp;B operations when required</li></ul>Job Requirements:<ul><li>Prior experience in a similar role within the hospitality industry is mandatory</li><li>Currently based in the UAE</li><li>Fluent in English, additional languages will be advantageous</li><li>Excellent spoken and written communication skills</li></ul>Job Type: Full-timePay: From AED1.00 per month

Food and Beverages Coordinator

Millennium Place Marina

<div>we are in search of a Director of Rooms to be assigned at Grand Millennium Business Bay.
The Director of Rooms is responsible for the overall leadership, strategic planning, and daily operations of the Rooms Division of the hotel, ensuring a seamless guest experience from check-in to check-out. This role oversees all departments related to guest accommodations, including Front Office, Housekeeping, Laundry, and Guest Services, and works closely with other department heads to deliver exceptional service and meet financial goals.
Key Job Responsibilities:
Operational Leadership<ul>
<li>
Manage and oversee the operations of Front Office, Housekeeping, Guest Services, and other relevant departments.</li>
<li>Ensure high standards of cleanliness, service, and maintenance in all guest areas.</li>
<li>Maintain and improve quality standards through regular inspections and guest feedback.</li>
</ul>
Guest Experience<ul>
<li>
Ensure the delivery of outstanding guest service across all rooms-related touchpoints.</li>
<li>Handle escalated guest complaints and service recovery.</li>
<li>Monitor guest satisfaction scores and implement improvements.</li>
</ul>
Team Management<ul>
<li>
Recruit, train, and lead departmental managers and their teams.</li>
<li>Conduct performance reviews, coaching, and succession planning.</li>
<li>Foster a culture of collaboration, accountability, and continuous improvement.</li>
</ul>
Financial &amp; Strategic Management<ul>
<li>
Develop and manage departmental budgets, forecasts, and labor controls.</li>
<li>Monitor and analyze room revenue, occupancy, and ADR in collaboration with the Revenue Manager.</li>
<li>Optimize operational costs while maintaining service quality.</li>
</ul>
Compliance &amp; Safety<ul>
<li>
Ensure compliance with health and safety, sanitation, and brand standards.</li>
<li>Partner with engineering and security to maintain guestroom safety and functionality.</li>
</ul>
Cross-Department Collaboration<ul>
<li>
Work closely with Sales, Food &amp; Beverage, and Engineering to ensure smooth operations.</li>
<li>Support group arrivals, VIP services, and special events.</li></ul></div>

Director of Rooms

Food &amp; Beverage ManagerManaging food and beverage operations within budget and to the highest standards<ul><li>Leading F&amp;B team by attracting, recruiting, training and appraising talented personnel</li></ul>Job brief We are looking for a professional Food and Beverage Manager to be responsible for managing all F&amp;B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&amp;B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. Responsibilities<ul><li>Manage all F&amp;B and day-to-day operations within budgeted guidelines and to the highest standards</li><li>Preserve excellent levels of internal and external customer service</li><li>Design exceptional menus, purchase goods and continuously make necessary improvements</li><li>Identify customers needs and respond proactively to all of their concerns</li><li>Lead F&amp;B team by attracting, recruiting, training and appraising talented personnel</li><li>Establish targets, KPI&rsquo;s, schedules, policies and procedures</li><li>Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork</li><li>Comply with all health and safety regulations</li><li>Report on management regarding sales results and productivity</li></ul>Requirements and skills<ul><li>Proven food and beverage management experience</li><li>Working knowledge of various computer software programs (MS Office, restaurant management software, POS)</li><li>Ability to spot and resolve problems efficiently</li><li>Mastery in delegating multiple tasks</li><li>Communication and leadership skills</li><li>Up to date with food and beverages trends and best practices</li><li>Ability to manage personnel and meet financial targets</li><li>Guest-oriented and service-minded</li><li>Culinary school diploma or degree in food service management or related field</li></ul>Job Type: Full-timePay: AED1.00 - AED2.00 per month

F&B Manager

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