waiter/waitress

waiter

site supervisor

waiter / waitress

f&b service expert

food and beverage supervisor

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10386814</div></div><div><div>
Four Seasons Dubai at DIFC</div></div><div><div>
Location: Dubai, Dubai, United Arab Emirates</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
<br><div><p><b>About Four Seasons:</b></p><p>
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p></p><p><b>
About the location:</b></p>
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary &ndash; ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<p></p><p><b>
About the role:</b></p><p>
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary &ndash; ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p><p></p><p><b>
What you will do</b>:</p><div><ul><li><p>
Ensures the work area is ready for service with pre- and post-service checks completed; assists in preparation of mise-en-place.</p></li></ul></div><div><ul><li><p>
Directs colleagues and takes responsibility for quality and sequence of service in his/her work area; takes orders for, serves (where applicable, prepares) food and beverages to guests as per hotel standards in a friendly, timely and efficient manner</p></li></ul></div><div><ul><li><p>
Engages in guests&rsquo; interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur</p></li></ul></div><div><ul><li><p>
Is visible in the operation, provide recognition, promote good public relations, and handle special requests for guests.</p></li></ul></div><div><ul><li><p>
Trains and coaches team members to ensure that established Cultural, Core Standards and all standard operating procedures are met.</p></li></ul></div><div><ul><li><p>
Works closely with the assistant managers, manager and chef to ensure effective coordination and cooperation between departments
</p></li></ul></div><p></p><p><b>What you bring:</b></p><div><ul><li><p>
Has 2 &ndash; 3 years of relevant experience within luxury Hotel.</p></li></ul></div><div><ul><li><p>
Technical education in Hospitality management or service methods is preferred</p></li></ul></div><div><p>
Possess verbal and written proficiency in English. Arabic language will be an added advantage.</p><p></p><p><b>
What we offer:</b></p><p></p><p>
Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Programmes, Vibrant fitness facilities including Swimming Pool, complimentary room nights in other Four Seasons Hotels worldwide and many more.</p></div><p></p><p><b>
Schedule &amp; Hours:</b></p><ul><li><h2 class="jobSectionHeader"><b>
48 hours - full time</b></h2></li></ul></div><p></p>

Food and Beverage Supervisor

Sheraton Grand Hotel, Dubai

<div>
 <p>
  https://www.twobirds-onestone.ae/
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   HUMAN RESOURCES VISION
  </strong>
 </p>
 <p>
  We will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honest and ethical in everything we do.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   POSITION PURPOSE
  </strong>
 </p>
 <p>
  To assist and enable employees under your control to consistently achieve product and service delivery standard and ensure a high degree of guest care. To comply with restaurant policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls.
 </p>
 <p>
  As Outlet Supervisor- TBOS you are responsible to supervise and head the service operation within the restaurant during specific shifts, aiming for the highest possible customer satisfaction, cost efficiency and profitability.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ESSENTIAL FUNCTIONS
  </strong>
 </p>
 <ul>
  <li>
   Organize and conduct pre-shift and departmental communication meetings for share with the associates all relevant information such as occupancy, menu changes, daily schedule and work assignments
  </li>
  <li>
   Ensure the tidy and good appearance of him/herself and his/her subordinates
  </li>
  <li>
   Work closely with the team / Guest Relations / Front Office and other key service departments
  </li>
  <li>
   Monitor duty schedules for the respective team
  </li>
  <li>
   Work within the team to prepare all mise-en-place according to 24 hours&rsquo; service requirements
  </li>
  <li>
   Report any damage or maintenance defects report cleanliness and maintenance issues to the immediate Manager
  </li>
  <li>
   Payroll attendance
  </li>
  <li>
   Personally communicate all complaints/issues to the Outlet Manager and F&amp;B Operations Manager.
  </li>
  <li>
   Excellent knowledge of the menu in order to answer guests&rsquo; queries
  </li>
  <li>
   Attend regular training sessions according to Training plan
  </li>
  <li>
   Responsible for all the keys/access cards
  </li>
  <li>
   Performs any other duties as requested by the Management
  </li>
  <li>
   Support in generation of new ideas for service and products that will maintain a competitive and leading edge over competitive set
  </li>
  <li>
   Assist Assistant Manager in training new team members
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel such as provide direct service to guests as needed, including, but not limited to, delivering orders, bussing, general clerical/cashier duties and service support to other dining venues when requested.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
  </strong>
 </p>
 <p>
  The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
 </p>
 <ul>
  <li>
   Must be able to speak, read, write and understand the primary language(s) used in the workplace;
  </li>
  <li>
   Must be able to read and write to facilitate the communication process;
  </li>
  <li>
   Requires good communication skills, both verbal and written;
  </li>
  <li>
   Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary;
  </li>
  <li>
   Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer;
  </li>
  <li>
   Ability to dialogue informally and effectively with all co-workers, in one-on-one or small group settings, through clear articulation of ideas and active listening;
  </li>
  <li>
   Awareness of the importance on non-verbal communications in interaction with others;
  </li>
  <li>
   Knowledge of hotel food and beverage operations;
  </li>
  <li>
   Knowledge of food and alcoholic beverages;
  </li>
  <li>
   Must possess basic computational ability;
  </li>
  <li>
   Must possess basic computer skills;
  </li>
  <li>
   Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATION STANDARDS
  </strong>
 </p>
 <p>
  We do expect that you do have the experiences/ behaviors below. You:
 </p>
 <ul>
  <li>
   Have the ability to effectively communicate with other departments;
  </li>
  <li>
   Embrace and value operational guidelines and brand standards;
  </li>
  <li>
   Have the ability to plan and prioritize in order to achieve deadlines;
  </li>
  <li>
   Are adaptable to the ideas of different cultures, settings and situations;
  </li>
  <li>
   Enjoy working in a team setting;
  </li>
  <li>
   Do build lasting relationships with internal and external customers;
  </li>
  <li>
   Have immaculate personal presentation e.g. grooming and conversational ability;
  </li>
  <li>
   Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;
  </li>
  <li>
   Have knowledge of hotel computer systems and other IT related applications;
  </li>
  <li>
   Uphold ethical business practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   EDUCATION AND EXPERIENCE
  </strong>
 </p>
 <p>
  Bachelor degree required in addition to a minimum of three years food and beverage service background.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
  </strong>
 </p>
 <ul>
  <li>
   This job often requires sitting behind a computer for extended periods of time;
  </li>
  <li>
   This job often requires standing or walking for extended periods of time;
  </li>
  <li>
   This job often requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity;
  </li>
  <li>
   This job often requires to:
  </li>
  <li>
   Be able to lift up to 5.5kg on a regular and continuing basis;
  </li>
  <li>
   Be able to lift trays of food or food items weighing up to 11kg frequently;
  </li>
  <li>
   Be able to push and pull carts and equipment weighing up to 90kg occasionally.
  </li>
  <li>
   Be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
  </li>
  <li>
   This job requires operating computers and computerized equipment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   EMPLOYMENT CONDITIONS
  </strong>
 </p>
 <ul>
  <li>
   This job may require you to work on holidays and/ or weekends;
  </li>
  <li>
   This job may require you to work a shift other than a day shift, including first, second, and split or overnight shift;
  </li>
  <li>
   This job often requires extended hours beyond a typical work week;
  </li>
  <li>
   This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;
  </li>
  <li>
   Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;
  </li>
  <li>
   Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies.
  </li>
  <li>
   This job requires a well-paced ability to maneuver between functions occurring simultaneously.
  </li>
 </ul>
</div>


Supervisor - Two Birds One Stone Restaurant

Mirchiwala Restaurant

<p>The Waiter is responsible for providing excellent customer service by greeting guests, taking orders, serving food and beverages, and ensuring a pleasant dining experience.</p><p><b>Key Responsibilities:</b></p><ul><li>Welcome guests in a friendly and professional manner.</li><li>Present menus and explain daily specials.</li><li>Take accurate food and beverage orders.</li><li>Serve food and drinks promptly.</li><li>Check on guests during their meal and respond to requests.</li><li>Clear and reset tables after guests leave.</li><li>Process customer bills and coordinate with the cashier when required.</li><li>Maintain cleanliness of the dining area.</li><li>Follow food safety and hygiene standards.</li><li>Report customer complaints or service issues to the supervisor.</li></ul><p>Pay: AED1,500.00 - AED2,200.00 per month</p><p>Work Location: In person</p>

Waiter/Cashier

Fairmont

<div><b>Company Description</b><p><br>
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.</p><b><br>
Job Description</b><br>
<ul><li>
Greets guests and presents them with the menu.</li><li>
Informs guests about the special items for the day and menu changes if any.</li><li>
Suggest food and beverages to the guest and also try to upsell.</li><li>
Take food and beverage orders from the guest on the order taking pads</li><li>
Obtaining revenues, issuing receipts, accepting payments, returning the change.</li><li>
Performing basic cleaning tasks as needed or directed by supervisor.</li><li>
Filling in for absent staff as needed in any of the F&amp;B department within the hotel.</li><li>
Punch in the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.</li><li>
Communicate to the guest and provide assistance with their queries.</li><li>
Work as a team to get all the job tasks completed in any given time.</li><li>
Observes guests and ensure their satisfaction with the food and service.</li><li>
Promptly respond to the guest with any additional request.</li><li>
Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.</li><li>
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.</li><li>
Properly open and pour wine at the tableside.</li><li>
Adhere to grooming and appearance standards consistently.</li><li>
Understands and can communicate products and services available at the resort.</li><li>
Must have some familiarity with basic cooking knowledge.</li><li>
Help other areas of the restaurant such as answering telephones and completing financial transactions.</li><li>
Print closing report and drop the cash with the front office / accounts department.</li><li>
Tally the Credit Card settlements for the day with the batch closing report from EDC machine.</li><li>
Close the shift on the POS terminal.</li><li>
Other tasks that are assigned</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Excellent communication skills in English, both written and verbal</li><li>
Trustworthy with attention to detail and high levels of accuracy in their work</li><li>
Pro-active and energetic with a positive 'can do' attitude</li><li>
Ability to multi-task with prioritization skills</li><li>
Knowledge of the products/items selling in the outlet</li><li>
Proficient in the use of Micros</li></ul></div>

Waiter/Waitress

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26105698<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p>
<p>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p>
<p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p>
<p><b>Managing Day-to-Day Operations</b></p>
<ul><li>Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul>
<ul><li>Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Develops and oversees an order and purchase strategy for equipment and supplies.</li></ul>
<ul><li>Supervises an effective monthly self-inspection program.</li></ul>
<p><b>Developing and Maintaining Food and Beverage/Culinary Goals</b></p>
<ul><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li></ul>
<ul><li>Reviews financial reports and statements to determine how food and beverage is performing against budget.</li></ul>
<ul><li>Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.</li></ul>
<ul><li>Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department&rsquo;s financial performance.</li></ul>
<ul><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li></ul>
<p><b>Developing and Maintaining Budgets</b></p>
<ul><li>Develops and manages food and beverage budget.</li></ul>
<ul><li>Monitors the department&rsquo;s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</li></ul>
<ul><li>Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</li></ul>
<ul><li>Focuses on maintaining profit margins without compromising guest or employee satisfaction.</li></ul>
<p><b>Leading Food and Beverage/Culinary Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li></ul>
<ul><li>Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.</li></ul>
<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</li></ul>
<p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Empowers employees to provide excellent guest service.</li></ul>
<ul><li>Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</li></ul>
<ul><li>Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</li></ul>
<p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</li></ul>
<ul><li>Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</li></ul><div><div><br>
<br>
</div></div></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
<br>
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Director Of Food & Beverage

Mandarin Oriental Downtown

<div><div><div><h3 class="jobSectionHeader"><b>Waiter/ess - Club Lounge</b></h3>
<div><div><ul><li>JR-04681
</li></ul></div><div><ul><li>Food &amp; Beverage
</li></ul></div><div><ul><li>Full time
</li></ul></div><div><ul><li>Permanent
</li><li>Mandarin Oriental Downtown, Dubai
</li></ul></div></div><div><div><p>Add to favourites</p>
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</div><div><p>Mandarin Oriental Downtown, Dubai is looking for a Waiter/ess to join our Club Lounge team.</p>
<p></p><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p></p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p></p><p>Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel&rsquo;s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel&rsquo;s dining portfolio includes Y&ugrave; &amp; M&igrave;, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick All&eacute;no, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.</p>
<p></p><p><b>About the job</b></p>
<p></p><p>Based at the Mandarin Oriental Downtown, Dubai within the Food and Beverage Department in Dubai, as a Waiter/ess in our Club Lounge, you play a critical role in providing an exceptional dining experience for our guests. This includes taking orders, serving food and beverages, and ensuring that every aspect of the dining experience meets our standards. The Waiter/ess will report to the F&amp;B Supervisor.</p>
<p></p><p><b>As a Waiter/ess, you will be responsible for the following duties:</b></p>
<ul><li><p>Maintain comprehensive knowledge of the Lounge menu, including light meals, beverages, and signature drinks. Offer suggestions and answer questions to enhance the guest experience.</p>
</li><li><p>Take accurate food and beverage orders from guests, communicate clearly to the kitchen and bar staff, and ensure all orders are delivered promptly and according to guest specifications.</p>
</li><li><p>Address special requests or dietary needs professionally and carefully, ensuring management and kitchen colleagues are informed of guest preferences or allergies.</p>
</li><li><p>Provide attentive and personalized service to guests, ensuring their needs are met efficiently and gracefully. Properly upsell services and products to guests, enhancing service and generating increased revenue.</p>
</li><li><p>Operated the POS system to process food and beverage orders, performed billing tasks according to hotel and cashiering policies, and set up and cleared tables according to restaurant standards.</p>
</li><li><p>Create WOW moments to surprise and delight guests, ensuring customer satisfaction from arrival to departure, following MOHG Legendary Quality Experiences (LQES).</p>
</li></ul><p></p><p><b>As a Waiter/ess, we expect from you:</b></p>
<ul><li><p>A High School qualification or equivalent is preferred, and a Degree or higher national diploma in Hospitality/Hotel/Business Management is advantageous.</p>
</li><li><p>Minimum 2 years&rsquo; experience working as a Waiter/ess, preferably in a high-volume restaurant or luxury hotel.</p>
</li><li><p>Strong verbal and written communication skills in English, with additional languages such as Arabic being a plus.</p>
</li><li><p>Knowledge of acceptable dining service procedures and standards, and familiarity with restaurant point of sales and cashiering procedures.</p>
</li><li><p>Strong interpersonal and communication skills, ability to interact effectively with guests and colleagues, and understanding of the service flow.</p>
</li><li><p>Demonstrates the physical ability to stand for extended periods and the flexibility to work a variety of shifts, including evenings, weekends, and holidays, in accordance with business requirements.</p>
</li></ul><p></p><p><b>Our commitment to you
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p>
</li><li><p>MOstay. When you work as hard as our colleagues do, taking time off is important. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p>
</li><li><p>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p>
</li><li><p>Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p>
</li><li><p>Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p>
</li></ul><p></p><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Waiter/ess - Club Lounge

Kempinski Hotels

<div>
 <p>
  <strong>
   Department:
  </strong>
  Food &amp; Beverage
 </p>
 <p>
  <strong>
   Location:
  </strong>
  United Arab Emirates - Dubai
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski&rsquo;s DNA values in order to encourage sales and maximize guest satisfaction.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reporting to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.
  </li>
  <li>
   A courteous, professional and efficient service is provided at all times.
  </li>
  <li>
   All duties and tasks are performed as per the tasks required at the outlet.
  </li>
  <li>
   Be knowledgeable of all services and products offered by the hotel.
  </li>
  <li>
   Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
  </li>
  <li>
   Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
  </li>
  <li>
   Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
  </li>
  <li>
   Ensure that the place of work and surrounding area is kept clean and organized at all times.
  </li>
  <li>
   Successfully perform opening and closing procedures established for the assigned outlet
  </li>
  <li>
   Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
  </li>
  <li>
   Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
  </li>
  <li>
   Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  </li>
  <li>
   Understand and strictly adhere to the rules &amp; regulations established in the hotel&rsquo;s policy manual and the hotel&rsquo;s policy on fire, hygiene, health &amp; safety.
  </li>
  <li>
   Assist in carrying out scheduled inventories of products and operating equipment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in an F&amp;B service role.
  </li>
  <li>
   Excellent english oral and written skills. Additional language is an advantage.
  </li>
  <li>
   Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
  </li>
  <li>
   Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times.
  </li>
  <li>
   Ability to identify and delegate tasks effectively
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Kempinski
  <br/>
  <br/>
 </strong>
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 <br/>
 <br/>
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 <br/>
 <br/>
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 <br/>
 <br/>
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>


Restaurant Waiter / Waitress

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