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food & beverage supervisor

food beverage supervisor

Wyndham Grand Doha West bay Beach

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The incumbent will assist and support the LINE MANAGER POSITON with the day to day running of the Food &amp; beverage outlets to ensure a consistently high level of service is being offered and delivered to guests.
The F&amp;B Supervisor will be responsible for leading, supporting and training the F&amp;B team on shift.
KEY RESPONSIBILITIES<ul><li>
Supervise and lead front-of-house team members during shifts, including servers, hosts, and banquet teams, ensuring adherence to luxury service protocols and five-star standards.</li><li>
Ensures new F&amp;B team members are well-trained and motivated / feeling of being welcome.</li><li>
Ensures a smooth running of the F&amp;B operations.</li><li>
Ensures a thorough handover between shifts.</li><li>
Ensures effective inter-departmental communication with Kitchen and other relevant departments,</li><li>
Well planned and executed preparations before and during the service, e.g., preparing tables and polish cutlery.</li><li>
Managing the stock and supplies in the restaurant and ensured orders are being made in time to avoid running out of linen, glasswork etc.</li><li>
To control costs through correct stock usage, rotation, ordering, minimizing wastage, forecasting and managing workload, in conjunction with the F&amp;B Manager.</li><li>
Drive revenue through different upselling programmes.</li><li>
Follows correct reporting procedures if faced with issues.</li><li>
Ensure all standard checklists / task list are completed each shift.</li><li>
Effective prevention, recovery, and investigation of any guest complaints.</li><li>
To strive to anticipate guest needs whenever possible and react to these to enhance customer satisfaction.</li><li>
Ensure the service delivery is consistent and in line the brand SOPs and service culture.</li><li>
Ensure the team has knowledge of the F&amp;B products.</li><li>
Ensures compliance with Health &amp; security, fire regulations and food safety as per company standard and legislation.</li><li>
Ensure correct cash handling and credit card handling as per company standards / policy.</li><li>
Ensure correct closure paperwork is done.</li><li>
Follows the Health &amp; Safety and food hygiene standards as trained.</li><li>
Ensures proper appearance and grooming of the team while on duty.</li><li>
Monitors operating supplies, equipment and reduces spoilage and wastage successfully.</li><li>
Ensure that the team are punctual, polite, courteous, and helpful to guests and colleagues at all times.</li><li>
Complies with company brand standards.</li><li>
Any other reasonable duties assigned by management.</li><li>
Ensure the proper appearance and grooming of assigned colleagues.</li></ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Team leadership</li><li>
Planning and organisation</li><li>
Communication</li><li>
Exceptional service delivery</li><li>
Training</li><li>
Complaint resolution</li><li>
Teamwork</li><li>
Flexibility</li><li>
Reliability</li><li>
&ldquo;Can do&rdquo; attitude</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum 3-5 years of experience in food and beverage service, with at least 1-2 years in a supervisory role within a luxury or five-star hotel/resort.</li><li>
Diploma or degree in Hospitality Management, Hotel Management, or related field preferred.</li><li>
Extensive knowledge of fine dining service techniques, wine and beverage pairings, and international cuisine.</li><li>
Strong leadership, communication, and interpersonal skills with the ability to motivate diverse teams.</li><li>
Excellent problem-solving abilities and composure under pressure in a high-volume environment.</li><li>
Proficiency in POS systems, Microsoft Office, and hospitality software.</li><li>
Flexibility to work varied shifts, including evenings, weekends, holidays, and extended hours.</li><li>
Impeccable personal presentation and fluency in English; additional languages are a plus.</li><li>
Physical ability to stand for long periods, lift moderate weights, and navigate multi-level outlets</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Teamwork, Detail Oriented, Team leadership skills</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Fun, Accountability, Care, Inclusive</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Learning &amp; development programmes, Career development</div></div>

Food & Beverage Supervisor

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The incumbent will assist and support the LINE MANAGER POSITON with the day to day running of the Food &amp; beverage outlets to ensure a consistently high level of service is being offered and delivered to guests.
 
 
 The F&amp;B Supervisor will be responsible for leading, supporting and training the F&amp;B team on shift.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise and lead front-of-house team members during shifts, including servers, hosts, and banquet teams, ensuring adherence to luxury service protocols and five-star standards.
 </li>
 <li>
 Ensures new F&amp;B team members are well-trained and motivated / feeling of being welcome.
 </li>
 <li>
 Ensures a smooth running of the F&amp;B operations.
 </li>
 <li>
 Ensures a thorough handover between shifts.
 </li>
 <li>
 Ensures effective inter-departmental communication with Kitchen and other relevant departments,
 </li>
 <li>
 Well planned and executed preparations before and during the service, e.g., preparing tables and polish cutlery.
 </li>
 <li>
 Managing the stock and supplies in the restaurant and ensured orders are being made in time to avoid running out of linen, glasswork etc.
 </li>
 <li>
 To control costs through correct stock usage, rotation, ordering, minimizing wastage, forecasting and managing workload, in conjunction with the F&amp;B Manager.
 </li>
 <li>
 Drive revenue through different upselling programmes.
 </li>
 <li>
 Follows correct reporting procedures if faced with issues.
 </li>
 <li>
 Ensure all standard checklists / task list are completed each shift.
 </li>
 <li>
 Effective prevention, recovery, and investigation of any guest complaints.
 </li>
 <li>
 To strive to anticipate guest needs whenever possible and react to these to enhance customer satisfaction.
 </li>
 <li>
 Ensure the service delivery is consistent and in line the brand SOPs and service culture.
 </li>
 <li>
 Ensure the team has knowledge of the F&amp;B products.
 </li>
 <li>
 Ensures compliance with Health &amp; security, fire regulations and food safety as per company standard and legislation.
 </li>
 <li>
 Ensure correct cash handling and credit card handling as per company standards / policy.
 </li>
 <li>
 Ensure correct closure paperwork is done.
 </li>
 <li>
 Follows the Health &amp; Safety and food hygiene standards as trained.
 </li>
 <li>
 Ensures proper appearance and grooming of the team while on duty.
 </li>
 <li>
 Monitors operating supplies, equipment and reduces spoilage and wastage successfully.
 </li>
 <li>
 Ensure that the team are punctual, polite, courteous, and helpful to guests and colleagues at all times.
 </li>
 <li>
 Complies with company brand standards.
 </li>
 <li>
 Any other reasonable duties assigned by management.
 </li>
 <li>
 Ensure the proper appearance and grooming of assigned colleagues.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Team leadership
 </li>
 <li>
 Planning and organisation
 </li>
 <li>
 Communication
 </li>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Training
 </li>
 <li>
 Complaint resolution
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Reliability
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 3-5 years of experience in food and beverage service, with at least 1-2 years in a supervisory role within a luxury or five-star hotel/resort.
 </li>
 <li>
 Diploma or degree in Hospitality Management, Hotel Management, or related field preferred.
 </li>
 <li>
 Extensive knowledge of fine dining service techniques, wine and beverage pairings, and international cuisine.
 </li>
 <li>
 Strong leadership, communication, and interpersonal skills with the ability to motivate diverse teams.
 </li>
 <li>
 Excellent problem-solving abilities and composure under pressure in a high-volume environment.
 </li>
 <li>
 Proficiency in POS systems, Microsoft Office, and hospitality software.
 </li>
 <li>
 Flexibility to work varied shifts, including evenings, weekends, holidays, and extended hours.
 </li>
 <li>
 Impeccable personal presentation and fluency in English; additional languages are a plus.
 </li>
 <li>
 Physical ability to stand for long periods, lift moderate weights, and navigate multi-level outlets
 </li>
 </ul>
</div>

Chedi Hospitality

<div>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Preferably diploma or degree in Hospitality or Tourism Management
 </li>
 <li>
 Minimum 2 years of experience in luxury hotel operations.
 </li>
 <li>
 Strong problem-solving, administrative, and interpersonal skills
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Deliver the brand promise and ensure exceptional guest service at all times
 </li>
 <li>
 Maintain positive guest relationships and handle inquiries/complaints professionally
 </li>
 <li>
 Support internal customers and foster effective cross-department communication
 </li>
 <li>
 Financial
 </li>
 <li>
 Support the Outlet Manager in achieving revenue targets
 </li>
 <li>
 Ensure compliance with financial policies, cash handling, and reporting standards
 </li>
 <li>
 Assist with inventory control and the proper care of operating equipment
 </li>
 <li>
 Embrace new technology that improves productivity and workflow
 </li>
 <li>
 Operations
 </li>
 <li>
 Ensure all brand standards and audit requirements are met
 </li>
 <li>
 Work collaboratively with other outlets and departments
 </li>
 <li>
 Maintain cleanliness and organization of the outlet (front and back of house)
 </li>
 <li>
 Have full menu knowledge and upsell effectively
 </li>
 <li>
 Perform cashiering functions and balance transactions accurately
 </li>
 <li>
 Be present on the floor during peak periods to support the team
 </li>
 <li>
 People Management
 </li>
 <li>
 Ensure grooming and punctuality standards are consistently maintained
 </li>
 <li>
 Support the training, coaching, and development of team members
 </li>
 <li>
 Encourage creativity, engagement, and adherence to company values
 </li>
 <li>
 Ensure compliance with safety, hygiene, and HR policies
 </li>
 <li>
 Additional Duties
 </li>
 <li>
 Attend required trainings and departmental meetings
 </li>
 <li>
 Uphold professional behavior and represent the hotel positively
 </li>
 <li>
 Stay updated on industry changes and adjust operations accordingly
 </li>
 <li>
 Perform any other tasks assigned by management
 </li>
 </ul>
</div>

Inspire Management Training Center

We are seeking an experienced Food &amp; Beverage Supervisor with a background in luxury hotels or high-end hospitality. The ideal candidate will oversee daily F&amp;B operations, ensure exceptional guest service, maintain high standards of quality and hygiene, and support the management team in achieving operational and financial goals.Key Responsibilities:<ul><li>Supervise daily operations of the food and beverage outlets, ensuring smooth service and guest satisfaction.</li><li>Monitor service standards, presentation, and quality of food and beverages to maintain luxury brand standards.</li><li>Train, mentor, and motivate service staff to deliver professional and courteous service.</li><li>Handle guest inquiries, feedback, and complaints professionally and promptly.</li><li>Assist in scheduling staff shifts, managing attendance, and monitoring performance.</li><li>Ensure compliance with hygiene, safety, and operational policies and procedures.</li><li>Coordinate with the kitchen, bar, and other departments to ensure seamless service.</li><li>Support inventory management, cost control, and procurement of F&amp;B supplies.</li><li>Assist in planning and executing special events, banquets, and VIP services.</li></ul>Requirements:<ul><li>Proven experience as a Food &amp; Beverage Supervisor in a luxury hotel, fine dining, or high-end hospitality environment.</li><li>Excellent knowledge of food and beverage operations, service standards, and luxury guest expectations.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Ability to work under pressure and handle high-volume operations efficiently.</li><li>Polished appearance and professional demeanor at all times.</li></ul>Preferred Qualifications:<ul><li>Degree or diploma in Hotel Management, Hospitality, or related field.</li><li>Experience in managing fine dining restaurants, bars, banquets, or multi-outlet operations.</li><li>Knowledge of POS systems, inventory management, and reporting tools.</li><li>Multilingual skills are an advantage.</li></ul>Job Type: Full-timePay: QAR3,800.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Food and Beverage in Luxury Hospitality: 3 years (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Food and Beverage Supervisor

Hilton

<div>Food and Beverage Supervisor
A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. 
 
 
What will I be doing? 
As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Supervise Food and Beverage Outlet operations</li>
<li>Communicate and delegate tasks to the team</li>
<li>Ensure compliance of brand standards</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Represent needs of the team</li>
<li>Assist Food and Beverage management with achieving financial targets</li>
<li>Assist Food and Beverage management with training and development of team members</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous Food and Beverage experience</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in hotel industry</li>
<li>Previous experience in supervising and/or delegation</li>
<li>Willingness to develop team members and self</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

We are looking for a dynamic and experienced Food &amp; Beverage Supervisor to manage daily operations and uphold service excellence within a prestigious luxury hotel in Qatar. The ideal candidate will ensure full compliance with hygiene, safety, and quality standards while cultivating a supportive and performance-driven team culture. This position requires effective leadership, clear communication, and a passion for creating outstanding guest experiences aligned with luxury brand expectations.Key Responsibilities<ul><li>Deliver exceptional guest service through prompt, polite, and professional interactions.</li><li>Maintain a safe, clean, and hygienic work environment in accordance with regulatory standards.</li><li>Lead and inspire the F&amp;B team, fostering a motivated and efficient work environment.</li><li>Oversee team coordination, encouraging autonomy and continuous improvement through training and guidance.</li><li>Manage stock levels, procurement, and inventory control to minimize waste and optimize costs.</li><li>Collaborate with the kitchen and other departments to ensure smooth service and timely execution.</li><li>Enforce adherence to brand standards, hygiene policies, and safety regulations.</li><li>Address guest concerns professionally and resolve issues to ensure satisfaction.</li><li>Assist in organizing events, special offers, and seasonal dining experiences.</li><li>Monitor financial metrics including labor costs, sales targets, and budget compliance.</li><li>Maintain accurate records and prepare operational reports for management.</li></ul>Qualifications, Experience &amp; Skills<ul><li>3&ndash;5 years of experience in F&amp;B or restaurant operations within a luxury hotel environment, including at least 2 year in a supervisory role.</li><li>Proven leadership skills with the ability to coach and manage diverse teams.</li><li>Strong guest service skills with excellent verbal and written communication.</li><li>High attention to detail and commitment to quality control.</li><li>Ability to multitask and perform well under pressure.</li><li>Solid understanding of health, hygiene, and safety compliance.</li><li>Proficiency in inventory tracking, scheduling, and cost management.</li><li>Solution-focused mindset with the ability to handle challenges efficiently.</li><li>Fluency in English is required; additional languages such as Arabic or Russian are a plus.</li></ul>Benefits:<ul><li>Attractive salary package</li><li>Food, accommodation, and transportation provided by the employer</li></ul>Job Type: Full-timePay: QAR3,500.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Luxury hotel: 3 years (Preferred)</li></ul>

Food and Beverage Supervisor (Luxury Hospitality)

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for ambitious, dynamic, self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products with prompt, accurate and personalized service.
 
 
 As an Assistant Conference &amp; Banquet Operations Manager you are responsible for the administration and operation of the Banquet Department as part of the Food &amp; Beverage division to maximize profit. You role has to maintain food &amp; beverage service quality standards to ensure customer satisfaction and will include key responsibilities such as-
 
 
 <ul>
 <li>
 Ensure that corporate and hotel standards and policies are explained to employees and implemented adequately
 </li>
 <li>
 Conduct regular training sessions with the assigned team in line with the departmental SOP&rsquo;s
 </li>
 <li>
 Ensure the timely set up of all Banquets&rsquo; venues according to the service settings and as outlined in the function sheets
 </li>
 <li>
 Constantly obtain customer feedback during operation to ensure satisfaction
 </li>
 <li>
 Ensure general maintenance of sections appointed and follow up on work order forms
 </li>
 <li>
 Coordinate all menu proposals, presentations and buffet set-up with the Executive Chef
 </li>
 <li>
 Prepare duty schedules, ensuring efficient workforce at all time
 </li>
 <li>
 Ensure that grooming standards are followed by all employees on a daily basis
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You have to be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate should be a hands-on professional with a solid food &amp; beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
</div>

Assistant Conference & Banquet Operations Manager

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