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career experience drive – financial operations intern Jobs in Istanbul Turkey

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data analyst (fintech) Jobs in Istanbul Turkey

data analyst (fintech)

fraud ops analyst - night shift Jobs in Istanbul Turkey

fraud ops analyst - night shift

fraud ops analyst night shift

BUNQ

<div><div><div><div><h2 class="jobSectionHeader"><b>Ready to get shit done?</b></h2></div><div><div>
We&rsquo;re all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters   ️ As a Fraud Ops Analyst, you&rsquo;ll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules.</div><p>
You&rsquo;ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.</p><p></p><p><b><br>
Take Ownership</b></p><ul><li>Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity   ️&zwj; ️</li><li>Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead</li><li>Bring empathy and effective communication into every interaction to provide the best support possible</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This challenge is perfect for you if</b></h2></div><div><ul><li><div>
You thrive working during night hours and can stay productive and focused from 23:00 to 08:00 Amsterdam time.</div></li><li><div>
You have knowledge of fraud monitoring and prevention</div></li><li><div>
You speak English fluently and have strong communication skills, while showing empathy</div></li><li><div>
You're a problem solving enthusiast, and can prioritize your work when needed</div></li><li><div>
You thrill at leading thorough investigations, using your attention to detail for efficient resolution</div></li><li><div>
You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell</div></li><li><div>
Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.</div></li></ul><p></p><p><b><br>
Your space to perform</b></p><p>
We give you the space and the tools you need to succeed:</p><p>
   Great, international colleagues, who share your mindset</p><p>
  &zwj;   Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly</p><div>
   We support growth with bunq Academy and &euro;1500 annual learning budget<br>
<ul><li>️ A Multisport gym card for your health and wellbeing (in Turkey)</li></ul></div><p>
     Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle in Bulgaria</p><p>
   Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices   ) (In Turkey)</p><p>
   Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration</p><p>
   We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office</p><p>
   A MacBook so you can Get Shit Done with us</p><div>
   Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options<br>
<ul><li>️ Private health insurance, just in case</li></ul></div><p>
   Monthly contribution to your phone and internet bills (in Turkey)</p><p>
   Friday drinks and other celebrations - bunq style</p></div></div></div><p></p><div><div><div><div><div><div><br>
Hybrid</div></div></div><div></div><div><div><div><div><div>
Istanbul</div></div></div><div><div><div>
/</div></div><div><div>
Sofia</div></div></div></div></div><div></div><div><div><div>
Support &amp; Operations</div></div></div><div></div><div><div><div><div>
40</div></div><div><div>
hours per week</div></div></div></div></div></div></div></div><div></div>

Fraud Ops Analyst - Night shift

Icann

<div><div><p><b>Job Summary:</b></p><p>
We are looking for a <b>Global Support Analyst I</b> (temporary - part-time) to assist ICANN customers through email support, and provide assistance to internal departments as needed.</p><p>
The Analyst uses pre-written responses/Knowledge Base articles for customer inquiries. The Global Support Analyst I (temporary - part-time) assists ICANN customers through email support, and provides assistance to internal departments as needed. This is an Entry Level, part-time role that provides support to our customers on the weekends (Saturday and Sunday only).</p><p><br>
</p><p><b>Key Responsibilities &amp; Duties:</b></p><ul><li>
Responds to customer service inquiries using pre-written responses.</li><li>
Handles basic inquiries with minimal assistance.</li><li>
Consistently works on and handles cases systematically as they arrive in the queue.</li><li>
Collaborates with ICANN staff to resolve inquiries.</li><li>
Manages opens cases and follows up to ensure cases are resolved within defined Service Level Targets (SLTs).</li><li>
Performs against set KPIs such as customer service satisfaction scoring received through survey feedback.</li><li>
Performs all case handling and tasks with high quality and in line with ICANN policies and procedures.</li><li>
Ensures smooth transfer of case assignment between team members across all offices and time zones as required.</li><li>
Supports internal stakeholders as needed.</li><li>
Other duties as assigned or requested.</li></ul><p><b>
Required Knowledge, Skills, and Abilities (KSAs):</b></p><p>
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)</p><ul><li>
Broad knowledge and previous experience in providing Customer Support via email or and ticketing system preferred.</li><li>
Excellent verbal and written communication skills.</li><li>
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.</li><li>
Demonstrated ability to interact professionally with a diverse group/executives/customers/ managers/subject matter expert.</li><li>
Exceptional attention to detail.</li><li>
Highly organized with the ability to multi-task.</li><li>
Strong analytical and problem-solving skills.</li><li>
Contributes to a professional, collaborative and rewarding work environment.</li><li>
Very customer service oriented; considerate and friendly demeanor towards customers.</li><li>
CRM software (Salesforce preferred) or helpdesk ticketing system and Microsoft Office Word and Excel (intermediate level) experience preferred.</li><li>
Experience with Jira, Smartsheet, Google Workspace, Slack and Zoom is a plus but not required</li></ul><p></p><p><b><br>
Education and Experience Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree preferred.</li><li>
Previous experience in customer support or administrative roles within a corporate environment; multi-channel support experience preferred.</li><li>
Background in data analytics is a plus, but not required.</li></ul><p></p><p><b><br>
Language:</b></p><ul><li>
Fluency, both written and spoken, in English is required.</li><li>
ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English.</li></ul><p></p><p><b><br>
Working Conditions &amp; Physical Requirements:</b></p><ul><li><p>
Part-time, remote position.</p></li><li><p>
While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.</p></li></ul>
</div><div><div><div><div>Targeted Base Salary Low:
</div></div><div></div><div><div>Targeted Base Salary High:
</div></div></div></div><div></div><div><div><div><div><p><b><i>Note: </i></b><i>The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidate&rsquo;s location, work experience, knowledge, skills and other compensable factors.</i></p></div></div></div></div></div><p></p>

Global Support Analyst I - Temporary Position, Part-Time

Delivery Hero

<div><b>Company Description</b><p><br>
Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><p><br>
We are on the lookout for a Data Analyst &amp; Developer to join the YemekPay (Fintech) team on our journey to always deliver amazing experiences.</p><p>
Be part of building the financial backbone of Delivery Hero. You&rsquo;ll develop products that empower millions of customers and merchants, from seamless payments to innovative financial solutions like wallets and credit. Your work will support our path to profitability by creating financial flexibility for users.</p><p>
In this role you will:</p><ul><li>
Partner closely with Fintech Business and Product stakeholders to understand their analytical needs, and execute the roadmap for analytics work for Payment Analytics</li><li>
Develop and maintain dashboards, reports, and visualizations to communicate insights and performance metrics and conduct ad-hoc analyses to support strategic decision-making and drive continuous improvement.</li><li>
Develop and optimize monitoring tools, perform deep-dive analysis and provide insights to facilitate a data-driven decision making</li><li>
Demonstrate proficiency in coding practices and analytic approaches</li><li>
Proactively bring new ideas and suggestions to the team and our internal clients to improve our Fintech set up</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
2 - 4 years of work experience as a data analyst or in a similar analytical role, preferably with exposure to payment and / or growth marketing solutions.</li><li>
Bachelor's degree in Data Science, Statistics, Economics, Mathematics, Computer Science, or a related field</li><li>
You have worked as a data analyst and delivered measurable impact on improving understanding of payments</li><li>
You have proven experience with daily practice of SQL, and visualization tools such as Tableau, and Looker</li><li>
You have experience working with online payments and deep knowledge of the PSP, issuer, acquirer, and card scheme data.</li><li>
You are eager on making business impact through analytics and you understand the product lifecycle</li><li>
Experience in applying business acumen to analyze data effectively, leading to strategic communication of recommendations that drive business growth and enhance operational efficiency</li><li>
Excellent communication and collaboration skills to work effectively in a cross-functional team environment</li><li>
You have strong analytical and problem solving skills</li><li>
You demonstrate excellent communication and presentation skills</li><li>
Detail-oriented with a passion for learning and self-improvement</li></ul><p>
Nice To Have:</p><ul><li>
Experience with BigQuery, Airflow, and Python</li><li>
Understanding of real-time data analytics</li><li>
Good understanding of mathematical and statistical data analysis techniques such as regression, extrapolation, time series analysis, forecasting, statistical hypothesis testing and econometric models</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!</li><li>
A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!</li><li>
Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!</li><li>
Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)</li><li>
A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!</li><li>
Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!</li><li>
A comprehensive private health insurance that will never let you down when you need it!</li><li>
The Yemeksepeti family! Always smiling and high communication skills!</li><li>
A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!</li></ul><div></div><p>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</p></div>

Data Analyst (Fintech)

IQVIA

<div><div><div>Istanbul, T&uuml;rkiye | Full time | Office-based | R1534072</div></div><p></p><div><div><b><br>
Job profile</b><br>
Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites. Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level agreements (if applicable).<br>
<br>
<b>Essential Functions</b></div><ul><li>
Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.</li><li>
Highlighting aged invoices and financial risks &ndash; give reasons why for any delays</li><li>
Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets</li><li>
Project reconciliations</li><li>
Payment cycle target trending &ndash; ensuring the studies are meeting the target for each step in the payment cycle</li><li>
Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution. Ability to influence others and ensure that key actions are taken</li><li>
Track and report metric data flagging nonstandard issues to project teams / line manager</li><li>
Provide assistance to other team members as required, to ensure the group meets targets.</li><li>
Check that appropriate approvals are obtained for set up and payment process.</li><li>
Provide support and participate in teams handling various routine tasks.</li><li>
Provide standard reports and run KPI for the project teams</li><li>
Perform other duties as assigned.</li><li>
File appropriate documents.</li></ul><div><b><br>
Qualifications</b></div><ul><li>
High School Diploma or equivalent</li><li>
Computer skills including working knowledge of Microsoft Word, Excel and PowerPoint.</li><li>
Written and verbal communication skills including good command of English language.</li><li>
Knowledge of applicable protocol requirements</li></ul><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div></div></div><div></div>

Sr. Investigator Payment Assistant

Voodoo

<div><h1 class="jobSectionHeader"><b>About Voodoo</b></h1><p>
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.</p><p>
This position is fully remote as long as you are willing to work in CET hours, or Barcelona-based.</p><p></p><h1 class="jobSectionHeader"><b>
Team</b></h1><p>
Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.</p><p>
Joining our Gaming team means collaborating with industry experts to build the tools and infrastructure that power the next generation of hit games. You will be a key partner to our game studios, enabling them to build, iterate, and launch games more efficiently.</p><p>
You will be joining one of our Live Studios, working on <b>Hole.io</b><b>,</b><b> </b>one of Voodoo's top games.</p><p></p><h1 class="jobSectionHeader"><b>
Role</b></h1><p>
Note: This role is focused on hands-on gameplay design and quality, not team management.</p><p>
We&rsquo;re seeking a talented and seasoned Principal Game Designer who is deeply passionate about casual games and laser-focused on creating the next big hit. With extensive experience in the industry, you'll play a pivotal role in delivering fun to millions of players. As the driving force behind the game's success, you'll ensure the game reaches the highest standards of quality and innovation.</p><ul><li><p>
Own the quality bar for core mechanics, moment-to-moment interaction, and overall game feel</p></li><li><p>
Design, prototype, and refine new gameplay features and mechanics that expand the core Hole.io loop</p></li><li><p>
Iterate new and existing features &amp; parameters until achieving final quality game feel e.g. friction, bounce, suction force, camera &amp; movement easing curves, etc.</p></li><li><p>
Partner closely with engineers to implement and iterate on Unity-based gameplay systems that perform well on mobile devices</p></li><li><p>
Collaborate with level designers to ensure gameplay mechanics integrate smoothly with open 3D environments</p></li><li><p>
Identify opportunities to improve player engagement, retention, and session satisfaction through gameplay changes</p></li><li><p>
Lead rapid prototyping and iteration cycles, validating ideas through playtesting, AB tests and data analysis</p></li><li><p>
Define best practices and design guidelines for gameplay systems and interaction design</p></li><li><p>
Work with product and analytics teams to translate player data and experimentation results into gameplay improvements</p></li><li><p>
Champion simplicity, clarity, and delight in every interaction</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Profile</b></h1><ul><li><p>
7 years of experience in gameplay design, with proven track record in F2P mobile games</p></li><li><p>
Experience owning core gameplay systems from concept through launch and live ops</p></li><li><p>
Deep understanding of game feel, player control responsiveness, and interaction design</p></li><li><p>
Strong intuition for simple mechanics with high player satisfaction</p></li><li><p>
Experience designing systems driven by physics interactions, player movement, and environmental gameplay</p></li><li><p>
Ability to balance accessibility for casual audiences with meaningful gameplay depth</p></li><li><p>
Strong hands-on experience with Unity and solid understanding of its physics systems &amp; collisions</p></li><li><p>
Experience working with A/B testing and data-driven informed decision making</p></li><li><p>
Communication skills in English, both written and verbal</p></li><li><p>
Deep collaboration mindset, including excellent interpersonal and communication skills, and a positive &amp; humble mindset towards receiving, acting on, and giving feedback</p></li><li><p>
Accountability, independence, and responsibility when given ownership over your work</p></li><li><p>
Eager to become more efficient way and to improve yourself day after day</p></li></ul><p><b>
Nice-to-have:</b></p><ul><li><p>
Experience improving core loop retention through gameplay iteration</p></li><li><p>
Comfortable prototyping gameplay directly in engine and collaborating closely with engineers.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Benefits</b></h1><p>
Competitive salary and other benefits according to the country you reside.</p></div>

Principal Game Designer (Core Gameplay) - Hole.io

Hewlett Packard Enterprise | HPE

<div>Global Technical Support Engineer<p><br>
</p>This role has been designed as &lsquo;Hybrid&rsquo; with an expectation that you will work on average 2 days per week from an HPE office.<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today&rsquo;s complex world. Our culture thrives on finding new and better ways to accelerate what&rsquo;s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description:</b></p><p><br>
</p><p><b><i>Job Family Definition:</i></b></p><p>
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.</p><p><b><i>
Management Level Definition:</i></b></p><p>
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.</p><p><b><i>
Responsibilities:
</i></b></p><ul><li>Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.</li><li>
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .</li><li>
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.</li><li>
Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.</li><li>
Review and may resolve complex business issues.</li><li>
Excellent communication skills. Add case resolution to KMS.</li><li>
Understand and utilize Information Technology Information Libraries (ITIL).</li><li>
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.</li><li>
Partners frequently with the Sales Pursuit team.</li></ul><p><b><i>
Education and Experience Required:
</i></b></p><ul><li>Graduated from relevant technical university programs. BA/BS or equivalent experience preferred.</li><li>
8+ years experience in relevant technologies and customer environments.</li><li>
Technical certification in HPE products</li><li>
Relevant industry qualification where applicable.</li></ul><p><b><i>
Knowledge and Skills:
</i></b></p><ul><li>Excellent verbal and written communication skills in language to be supported.</li><li>
Experience in troubleshooting in a technical environment.</li><li>
Excellent analytical and problem solving skills.</li><li>
Software and hardware knowledge of computing, storage and peripheral devices.</li><li>
Advanced proficiency with case management databases and tools.</li><li>
Superior customer service skills.</li><li>
Phone and remote support.</li><li>
Partners frequently with the Sales Pursuit team.</li><li>
Ability to solve and document solutions for usage of other technicians and customers.</li><li>
Ability to mentor new agents.</li><li>
Ability to lead resolution activities with escalated customers.</li><li>
Ability to contribute to technical action plans.</li><li>
Focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.).</li><li>
HPE Storage, Compute, SAN and Hyperconverged solutions like Simplivity.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Additional Skills:</b></p></div></div></div></div></div></div></div>
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Health &amp; Wellbeing</b></p><p>
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p></p><p><b>
Personal &amp; Professional Development</b></p><p>
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p></p><p><b>
Unconditional Inclusion</b></p><p>
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>#turkey
#operations<p></p><p><b>
Job:</b></p>
Services<p><b>
Job Level:</b></p>
Specialist<p><br>
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</b></p><p><br>
</p><p>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</p><p><br>
</p><p><b>No Fees Notice &amp; Recruitment Fraud Disclaimer</b></p><p></p><p><i><br>
It has come to HPE&rsquo;s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.</i></p><p></p><p><i><br>
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment </i><i>agencies/vendors </i><b><i>will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. </i></b><i>The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.</i></p></div>

Global Technical Support Engineer

Şişecam

<div>
 <p>
  <strong>
   Inspire progress with us, today and tomorrow!
  </strong>
 </p>
 <p>
  <strong>
   Discover &Scedil;i&scedil;ecam
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We were founded under the visionary leadership of Mustafa Kemal Atat&uuml;rk, embracing modernity, growth, and prosperity. With 90 years of expertise, a team of over 23,000 dedicated employees, production facilities spanning 12 countries across four continents, and a sales network in more than 150 countries, &Scedil;i&scedil;ecam is steadfast in its 'Global Excellence' strategy.
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  Every achievement we make is a testament to the power of unity and shared dreams. We are committed to sustainable growth, ensuring that our endeavors enrich both our present and future generations.
 </p>
 <p>
  Now, imagine being part of this dynamic community. Imagine your ideas shaping the future of a global leader. At &Scedil;i&scedil;ecam, your creativity and passion are not just welcomed&mdash;they are the driving force behind our progress. Here, you will find a place where your innovation is celebrated, and your efforts make a tangible impact on the world.
 </p>
 <p>
  Join us, and let&rsquo;s create a brighter future together. Being part of a team that is not just a workplace, but a community where every voice matters. Be part of a story where your contributions drive us forward. Be a part of &Scedil;i&scedil;ecam and let&rsquo;s build a world of progress and prosperity together.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   More About the Role
  </strong>
 </p>
 <p>
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 </p>
 <ul>
  <li>
   Controlling and communicating with the international customers
  </li>
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   Follow Purchase Orders, controlling order details, planning delivery time plan and back-orders in accordance with related departments
  </li>
  <li>
   Keeping track on the overdue payment, discount, promotions etc. of each customers group and updating information on the related systems
  </li>
  <li>
   Following system entries &amp; control of price lists, contract, and commercial terms in accordance with sales teams
  </li>
  <li>
   Managing and maintaining sales data through and with sales teams in SAP ERP &amp; S4, ICRON and other CRM tools
  </li>
  <li>
   Assisting in the roll-out of the customer portal across product groups together with the Sales Ops. Technology and Analytics team. Through overseeing sales funnel; assisting in coordinating demand planning, forecasting, order fulfillment and allocation related communication across commercial and supply chain functions
  </li>
  <li>
   Assisting daily/weekly/monthly/quarterly/annual content for region/coordination office/product management &amp; executive presentations and board reporting
  </li>
  <li>
   Processing reclamations and coordinating with internal departments to ensure prompt and effective resolution
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   All About You
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Economics, International Relations, Industrial Engineering or related fields
  </li>
  <li>
   Minimum 2 years of experience
  </li>
  <li>
   Good command of MS Office applications (Especially MS Excel)
  </li>
  <li>
   Experience of SAP ERP (SD) and SAP S4 HANA modules is a plus
  </li>
  <li>
   Fluency in English (both written and spoken)
  </li>
  <li>
   Excellent verbal, written and interpersonal communication skills, and a good team player
  </li>
  <li>
   Positive attitude, agile, ability to multi-task and act proactively and well self-motivated
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Awaits You Here?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At &Scedil;i&scedil;ecam, our global transformation and expansion create a vibrant business environment. With a strong focus on digitalization, you'll engage in dynamic digital and analytical projects, developing valuable technology skills and gaining insights into innovative business models and processes.
 </p>
 <p>
  We understand that a fulfilling career is more than just exciting work opportunities. That&rsquo;s why we offer a competitive salary and inclusive benefits that promote work-life balance, wellbeing initiatives, and social activities. Our mentoring, leadership development, and training programs provide robust support for your personal and professional growth. In our diverse working environment, individuals from various nationalities, backgrounds, and functions come together. We offer local and international career development opportunities, allowing you to enrich your professional experience, stretch your abilities, and maximize your potential throughout your career journey.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Equal Opportunities Today, Better Tomorrows
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are committed to providing a fair and safe work environment where human rights are respected, and every employee feels valued and empowered to contribute. We ensure equal opportunities at all levels, regardless of race, nationality, gender, sexual orientation, social or personal status, health, marital status, religion, personal belief, disability, age, or other characteristics, in line with international and local legislation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Meet us on Social Media
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &Scedil;i&scedil;ecam Kariyerim: https://www.sisecamkariyerim.com/en
 </p>
 <p>
  Instagram: https://www.instagram.com/sisecamcareer/
 </p>
 <p>
  LinkedIn: https://www.linkedin.com/company/sisecam/life/70f9b130-35cd-485a-b1f6-94f804be39cc/
 </p>
 <p>
  <br/>
 </p>
 <p>
  Join us and let's create a brighter future together!
 </p>
</div>


Customer Relations&Ord. Mgmt. Responsible

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