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etic, service desk - associate Jobs in Cairo

etic, service desk - associate

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assistant detailing manager Jobs in Cairo

assistant detailing manager

front desk associate

<div>
 
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 IFS
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Greeting and welcoming Visitors, directing, and guiding them through the office
 </li>
 <li>
 Addressing visitors' questions and needs, and providing an overall welcoming environment
 </li>
 <li>
 Maintain reception area and all common areas in a clean and tidy manner at all times
 </li>
 <li>
 Receiving Invoices from different suppliers and distributing them
 </li>
 <li>
 Responsible for Calendar and rooms reservations
 </li>
 <li>
 Arranging Couriers
 </li>
 <li>
 Maintain the general office filing system
 </li>
 <li>
 Data entry
 </li>
 <li>
 Year of Experience 2-4 years
 </li>
 </ul>
</div>

ETIC, Receptionist & Admin, Associate

Talaat Moustafa Group

<div>
 
 Are you ready to be the face of fun at our entertainment hub "BoomRoom- Madinaty"?
 
 
 As a
 
 CSO ,
 
 you&rsquo;ll be the heartbeat of our vibrant arcade, mini-golf, and bowling attractions! Your mission? To create unforgettable experiences for our guests, making every visit a joyous adventure.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 
 Welcome with a Smile
 
 : Greet guests with enthusiasm and warmth, setting the stage for a fantastic day of fun!
 </li>
 <li>
 
 Be Their Guide
 
 : Answer questions and provide insider tips about our park&rsquo;s exciting attractions, shows, and events, ensuring everyone knows where the action is.
 </li>
 <li>
 
 Resolve with Flair
 
 : Handle guest concerns with grace and professionalism, turning challenges into opportunities for exceptional service.
 </li>
 <li>
 
 Team Up for Fun
 
 : Collaborate with fellow team members across departments to tackle any guest needs and deliver seamless experiences.
 </li>
 <li>
 
 Ticketing Wizard
 
 : Assist with ticket sales and memberships, making the purchasing process a breeze while sharing exciting promotions.
 </li>
 <li>
 
 Safety Superstar
 
 : Promote our safety policies and be the go-to person for emergency procedures, ensuring guests feel secure while they play.
 </li>
 <li>
 
 Lost &amp; Found Hero
 
 : Help guests recover lost items, guiding them through our process with care and efficiency.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in any field (fresh graduates and under graduates are encouraged to apply!).
 </li>
 <li>
 A passion for customer service, especially in hospitality or entertainment settings.
 </li>
 <li>
 Exceptional communication skills that can light up a room.
 </li>
 <li>
 A friendly, approachable personality that makes guests feel at home.
 </li>
 <li>
 Flexibility to work during weekends, holidays, and those exciting late-night events!
 </li>
 <li>
 A genuine love for working in a lively, engaging, and fun outdoor environment.
 </li>
 </ul>
 
 
 
 
 
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Six days a week, rotational shifts.
 </li>
 </ul>
</div>

Operations Specialist- Entertainment

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
 
 
 
 Front Desk Supervisor
 
 
 
 Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Front Desk Supervisor who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 About The Role
 
 
 
 Front Desk Supervisor who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 What You Will Do
 
 
 
 Checks in guests in an efficient and friendly manner, using guests' names whenever possible. Ensures that the guest is assigned the requested type of room and that the correct rate is charged. Arranges for luggage to be delivered to the guest room. Issue the correct keys to the guest.
 
 
 Checks out the guest at the end of the stay. Ensures guest satisfaction, collects keys, posts late charges, and presents the bill to the guest. Settles the bill accurately through a credit card or cash transaction.
 
 
 Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guests will be in person and by phone.
 
 
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.
 
 
 Utilizes a variety of computer systems to check guests in and out, run daily reports, and select and block rooms for arriving guests.
 
 
 Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as outlined in Empact.
 
 
 Works harmoniously and professionally with co-workers and supervisors.
 
 
 Accepts reservations, changes, and cancellations in the absence of the Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
 
 
 
 Non-essential Functions
 
 
 
 Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage. Provides basic troubleshooting support for in-room services such as Internet, TV, movies, games, and Web services. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries, and special requests.
 
 
 <ul>
 <li>
 Native Arabic speaker is a must.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 Have college degree, preferably specializing in management or equivalent experience, is required.
 
 
 Have knowledge of Rooms &amp; Front Office, labour control, merchandising, and accounting.
 
 
 Have the ability to operate computer equipment and other Rooms &amp; Front Office computer systems.
 
 
 Have reading, writing and oral proficiency in the English language.
 
 
 2+ years of previous experience in a similar role in five-star luxury hotels
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Complimentary Accommodation at other Four Seasons Hotels and Resorts
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 
 
 </li>
 </ul>
 
 Schedule &amp; Hours
 
 
 
 Full-time job with 5 working days a week.
</div>

Front Desk Supervisor

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25125762
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Cairo, 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Arrival Expert

Hanini Consulting

<div>
 
 We are seeking a motivated and reliable Administrative Assistant to provide exceptional office and administrative support to our team. The ideal candidate will be highly organized, detail-oriented, tech-savvy, and able to communicate effectively with clients, staff, and management. This role requires a proactive approach to managing daily tasks, coordinating schedules, and ensuring smooth office operations. The position requires working in alignment with US time zones.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Manage incoming and outgoing correspondence, including phone calls, emails, mail, and packages.
 
 
 </li>
 <li>
 
 Schedule and coordinate appointments, meetings, and tours, ensuring timely follow-up.
 
 
 </li>
 <li>
 
 Manage and maintain managers&rsquo; calendars, including resolving scheduling conflicts and sending reminders.
 
 
 </li>
 <li>
 
 Maintain and organize digital and virtual filing systems.
 
 
 </li>
 <li>
 
 Prepare and process documents, reports, and forms accurately.
 
 
 </li>
 <li>
 
 Assist in screening potential prospects or clients and provide information as needed.
 
 
 </li>
 <li>
 
 Coordinate with building management, vendors, and service providers to ensure operations run smoothly.
 
 
 </li>
 <li>
 
 Receive and process payments, maintain accurate records, and handle basic bookkeeping tasks.
 
 
 </li>
 <li>
 
 Provide front desk reception duties, greeting visitors in a professional manner.
 
 
 </li>
 <li>
 
 Monitor and order office supplies, ensuring the workspace remains clean and organized.
 
 
 </li>
 <li>
 
 Handle customer inquiries, complaints, and requests with professionalism and courtesy.
 
 
 </li>
 <li>
 
 Utilize and update CRM systems to manage client data and track interactions.
 
 
 </li>
 <li>
 
 Use task/project management platforms to track deadlines, log into company systems, and maintain workflow efficiency.
 
 
 </li>
 <li>
 
 Support management with administrative tasks, including data entry and report preparation.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 
 Proven experience in administrative, front desk, or office support roles.
 
 
 </li>
 <li>
 
 Strong organizational and multitasking skills with excellent attention to detail.
 
 
 </li>
 <li>
 
 Excellent verbal and written communication abilities.
 
 
 </li>
 <li>
 
 Ability to work independently and collaboratively as part of a team.
 
 
 </li>
 <li>
 
 Strong interpersonal skills and the ability to build rapport with clients and colleagues.
 
 
 </li>
 <li>
 
 High level of discretion and ability to handle confidential information.
 
 
 </li>
 <li>
 
 Proficiency with office software, CRM systems, and scheduling/task management platforms (e.g., Google Calendar, Outlook, Trello, Asana, or Monday.com).
 
 
 </li>
 <li>
 
 Tech-savvy with the ability to quickly adapt to new tools and digital workflows.
 
 
 </li>
 <li>
 
 Flexibility and availability to work according to US time zones.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Business Administration, Office Management, or related field.
 
 
 </li>
 <li>
 
 Relevant certifications in office administration, customer service, or software proficiency (preferred).
 
 
 </li>
 </ul>
</div>

Admin Assistant

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25133630
 
 
 
 Job Category
 
 Administrative
 
 
 
 Location
 
 The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.
 
 
 Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Executive Assistant

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25134851
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt, 11757VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We&rsquo;re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Expert

Explore 76+ Front desk associate in Cairo this September. Find roles across top companies and apply now to boost your career.