receptionist

administration coordinator, facility & administration Jobs in Cairo

administration coordinator, facility & administration

assistant manager, guest relations Jobs in Cairo

assistant manager, guest relations

coordination manager

customer care coordinator / receptionist Jobs in Cairo

customer care coordinator / receptionist

front desk coordinator

2S HomeWear

<div>
 Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 Ensure the office environment is clean, organized, and well-maintained, coordinating with cleaning services, maintaining a well-organized and efficient office environment, and addressing maintenance issues promptly.
 </li>
 <li>
 Greet and assist visitors, clients, and guests, ensuring they are welcomed professionally and are guided appropriately within the HQ.
 </li>
 <li>
 Assist in various administrative functions, including filing applications, and maintaining office supplies to ensure smooth daily operations.
 </li>
 <li>
 Act as a point of contact for internal and external communications, ensuring messages are relayed accurately and in a timely manner.
 </li>
 <li>
 Assist in scheduling meetings, conferences, and events, ensuring all logistical arrangements, such as room bookings and equipment setup, are made in advance.
 </li>
 <li>
 Provide administrative support to various departments within the HQ, assisting with tasks like data entry, report preparation, photocopying, scanning, filing and document handling.
 </li>
 <li>
 Perform other duties as required to support the efficient functioning of the HQ, including managing deliveries, handling office mail, and assisting with special projects.
 </li>
 <li>
 Assists with travel arrangements, including booking flights, hotels, and car rentals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2 years of experience in the same field.
 </li>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Familiarity with office equipment (printers, copiers, etc.) and software for booking systems or event planning tools is a plus.
 </li>
 <li>
 Experience with document management systems and cloud-based collaboration tools (e.g., Google Workspace, Dropbox, etc.) is an advantage.
 </li>
 <li>
 Very good command in English.
 </li>
 </ul>
</div>

Front Desk Coordinator

OneHealth

<div>
 
 
 Duties and Responsibilities
 
 
 
 
 Functional
 
 :
 
 <ul>
 <li>
 Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk.
 </li>
 <li>
 Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts.
 </li>
 <li>
 Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies.
 </li>
 <li>
 Maintain accurate and confidential patient records, updating files and documents as needed.
 </li>
 <li>
 Handling approval process while verifying patient information and processing the approval.
 </li>
 <li>
 Ability to perform upselling &amp; cross-selling / promoting services to our existing customer according to their needs.
 </li>
 <li>
 Handle patients queries personally or via email.
 </li>
 <li>
 Handle cash and bank related transactions if assigned and ensure100% accuracy.
 </li>
 <li>
 Record &amp; maintain all patients data. Ensure accurate &amp; timely data entry into the system with zero errors.
 </li>
 <li>
 Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
 </li>
 <li>
 Inform the patients about the available services, products, and promotions.
 </li>
 <li>
 Encourage patients to provide feedback on services provided and their overall experience.
 </li>
 <li>
 Ensure that the entire process is completed within the mandated Turn Around Time.
 </li>
 <li>
 Work closely with healthcare professionals to ensure seamless communication and coordination of patient care
 </li>
 <li>
 Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey.
 </li>
 <li>
 Maintain a professional and courteous manner while protecting confidential patient information.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree from reputable university.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years
 </li>
 <li>
 Experience in medical center, customer service or related experience in a healthcare setting is preferred.
 </li>
 <li>
 Pharmaceutical/ Insurance/ medical/ healthcare background is a plus.
 </li>
 <li>
 Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good in English.
 </li>
 <li>
 Superior written and verbal communication skills.
 </li>
 <li>
 Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations.
 </li>
 <li>
 Excellent communication skills and customer handling skills.
 </li>
 <li>
 Strong problem solving and analytical skills.
 </li>
 <li>
 Flexible team player.
 </li>
 <li>
 Eagerness to learn and be a pillar of support for the larger brand team.
 </li>
 <li>
 Proactive, Energetic, Action Oriented, and detail-driven
 </li>
 <li>
 Time Management.
 </li>
 </ul>
 
 
 
 
 
 Job expectations:
 
 
 <ul>
 <li>
 Customer Care Coordinator will work 48 hours per week.
 </li>
 <li>
 Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues.
 </li>
 <li>
 Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally.
 </li>
 <li>
 Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays.
 </li>
 <li>
 Company operates shift patterns &amp; rosters that are designed around the needs of the business and medical center.
 </li>
 <li>
 Weekends/Off Days are variable/ change on a rotational weekly basis.
 </li>
 <li>
 Customer Care Coordinator could be relocated or assigned to another center/location based on business needs &amp; performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management.
 </li>
 <li>
 Punctuality: Responsible for arriving to work on time.
 </li>
 <li>
 Wearing company required full uniform according to management instructions and internal dress code policy.
 </li>
 <li>
 A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training.
 </li>
 <li>
 Ensure full attendance &amp; completion of training course provided by the company.
 </li>
 </ul>
 
 
 
 
 
 Customer Care Coordinator position at Reception area
 
 
 <ul>
 <li>
 Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business.
 </li>
 <li>
 Customer Care Coordinator are company frontliners and will work at Reception area.
 </li>
 <li>
 Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
 </li>
 </ul>
</div>

Customer Care Coordinator / Receptionist

Cornerstone Development

<div>
 
 
 
 Job Summary
 
 
 
 
 The Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, visitors, and staff. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming environment.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Greet and assist visitors and clients in a friendly and professional manner.
 
 
 
 
 - Answer phone calls and direct them to the appropriate personnel.
 
 
 
 
 - Manage scheduling and appointments for staff members.
 
 
 
 
 - Handle incoming and outgoing mail and packages.
 
 
 
 
 - Perform administrative tasks as needed, including data entry and filing.
 
 
 
 
 - Collaborate with various departments to facilitate smooth communication.
 
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 - 3-5 years of experience in a receptionist or administrative role.
 
 
 
 - High school diploma or equivalent; additional certification in office administration is a plus.
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 
 - Excellent verbal and written communication skills.
 
 
 
 
 - Strong interpersonal skills with the ability to interact effectively with diverse individuals.
 
 
 
 
 - Proficient in Microsoft Office Suite and basic computer skills.
 
 
 
 
 - Strong organizational skills and attention to detail.
 
 
 
 
 - Ability to multitask and prioritize tasks effectively.
 
 
 
 
 
 
 
 
</div>

Receptionist

Arabian Construction Co.

<div>
 
 At
 
 Arabian Construction Company (ACC)
 
 , we pride ourselves on professionalism, service excellence, and operational efficiency across every touchpoint&mdash;including our front office.
 
 
 We are seeking a
 
 Front Desk Receptionist
 
 to be the welcoming face of our organization and the first point of contact for clients, visitors, and team members. This role plays a vital part in creating a professional and friendly environment while supporting administrative functions that keep our office running smoothly.
 
 
 
 
 
 
 What You&rsquo;ll Achieve:-
 
 
 
 
 
 
 
 Guest Experience
 
 
 <ul>
 <li>
 Greet and welcome all visitors in a professional, courteous, and friendly manner, ensuring they feel acknowledged and well-guided upon arrival.
 </li>
 <li>
 Maintain a well-organized and presentable reception area that reflects ACC&rsquo;s standards of excellence.
 </li>
 <li>
 Manage the sign-in process and visitor logs in compliance with company security policies.
 </li>
 </ul>
 
 
 Communication &amp; Coordination
 
 
 <ul>
 <li>
 Answer, screen, and route incoming calls efficiently, taking accurate messages when necessary.
 </li>
 <li>
 Respond promptly to email and in-person inquiries with clear, helpful communication.
 </li>
 <li>
 Coordinate meeting room bookings and notify relevant parties of scheduled appointments.
 </li>
 </ul>
 
 
 Administrative Support
 
 
 <ul>
 <li>
 Handle incoming and outgoing mail, couriers, and deliveries.
 </li>
 <li>
 Support internal departments with clerical tasks such as filing, data entry, photocopying, and document preparation.
 </li>
 </ul>
 
 
 Professional Office Management
 
 
 <ul>
 <li>
 Maintain confidentiality and discretion in handling sensitive documents or conversations.
 </li>
 <li>
 Liaise with building management for facility needs, maintenance issues, or access control.
 </li>
 <li>
 Support leadership and other team members with ad hoc administrative requests and office coordination.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring to ACC
 
 
 <ul>
 <li>
 High school diploma required; associate degree or higher in business administration or related field preferred.
 </li>
 <li>
 2&ndash;5 years of experience in a front desk, administrative assistant, or office coordinator role.
 </li>
 <li>
 Strong verbal and written communication skills in English (Arabic or French is a plus).
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 <li>
 Excellent interpersonal skills, professional demeanor, and a customer-service mindset.
 </li>
 <li>
 Ability to multitask and stay organized in a fast-paced environment.
 </li>
 <li>
 Dependable, punctual, and committed to maintaining high professional standards.
 </li>
 </ul>
 
 
 
 
 
 Why ACC?
 
 
 
 At ACC, we believe that every role contributes to our success&mdash;from the job site to the front office. As a member of our team, you&rsquo;ll be part of a supportive, dynamic environment that values professionalism, teamwork, and personal growth. We offer opportunities to grow within the company and contribute to projects that are shaping the future of construction and infrastructure across the region.
 
</div>

Front Desk Receptionist

Talaat Moustafa Group

<div>
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Welcome visitors at the front desk by greeting, directing, and announcing them appropriately.
 </li>
 <li>
 Answer screening and forwarding incoming phone calls.
 </li>
 <li>
 Direct visitors to the appropriate person and office.
 </li>
 <li>
 Ensure the reception area is tidy and presentable, with all necessary stationery and material.
 </li>
 <li>
 Provide basic and accurate information in person and via phone/email.
 </li>
 <li>
 Maintain the buildings' security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
 </li>
 <li>
 Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Fresh graduates are welcome to apply
 </li>
 <li>
 Experience in Hotels is a plus
 </li>
 <li>
 Bachelor's Degree in any related field
 </li>
 <li>
 Good command of English both written and spoken
 </li>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Attention to details
 </li>
 </ul>
</div>

Front Desk Receptionist - Sales Office

Schneider Electric

<div>
 
 
 Who are we and what we stand for?
 
 
 
 
 
 
 When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration &ndash; we&rsquo;re a great place to work and we are continually striving to be the best place to work!
 
 
 
 
 
 
 Your Role &ndash; Magic happens when you bring great people together!
 
 
 
 
 
 <ul>
 <li>
 Answers, screens and directs telephone calls, recording and distributing telephone messages accurately.
 </li>
 <li>
 Greets customers and visitors and directs them to appropriate personnel.
 </li>
 <li>
 Operates a multiple position switchboard and routes calls to the appropriate person or location.
 </li>
 <li>
 Performs routine clerical functions such as typing, filing, sorting and mail distribution.
 </li>
 <li>
 Operates office equipment, including facsimile machine, photocopier, postage meter, etc.
 </li>
 <li>
 Perform special project duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Education: Bachelor's degree in business administration
 </li>
 <li>
 Experience: 0-3 years experience in the same field
 </li>
 <li>
 Professional English and Arabic written and spoken
 </li>
 <li>
 Computer skills (Microsoft office-Word, Excel, etc...)
 </li>
 </ul>
 
 
</div>

Front Office and Travel Officer

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25138992
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
 
 
 The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team &ndash; comprised of Butlers and Butler Valets &ndash; and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.
 
 
 While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler&rsquo;s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Butler Services
 
 
 
 <ul>
 <li>
 Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.
 </li>
 <li>
 Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.
 </li>
 <li>
 Manages VIP guests&rsquo; schedules as appropriate to support potential needs.
 </li>
 <li>
 Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.
 </li>
 <li>
 Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.
 </li>
 <li>
 Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.
 </li>
 <li>
 Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.
 </li>
 <li>
 Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.
 </li>
 <li>
 Continuously strives with the team to provide the bespoke and uncompromising services.
 </li>
 <li>
 Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).
 
 
 </li>
 </ul>
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serving as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
 
 
 </li>
 </ul>
 
 Guest Relations
 
 
 
 <ul>
 <li>
 Sets the standard and tone for how Butler team members drive guest relations.
 </li>
 <li>
 Coaches team members to recognize and build rapport with guests.
 </li>
 <li>
 Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.
 </li>
 <li>
 Verifies Butler teams manage guests&rsquo; schedules to anticipate potential needs.
 </li>
 <li>
 Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.
 </li>
 <li>
 Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.
 </li>
 <li>
 Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?
 </li>
 <li>
 Assists other employees to verify proper coverage and prompt guest service.
 
 
 </li>
 </ul>
 
 Managing Departmental Costs
 
 
 
 <ul>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
 </li>
 <li>
 Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
 </li>
 <li>
 Supervises and approves the budgeting and ordering of product and supplies in support of butler services.
 </li>
 <li>
 Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
 </li>
 <li>
 Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals&rsquo; needs. Includes control of attendance by using software used by Human Resources Department.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.
 </li>
 <li>
 Verifies recognition of employees is taking place across areas of responsibility.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Head Butler-St. Regis

Explore 85+ Front desk coordinator in Cairo this November. Find roles across top companies and apply now to boost your career.