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customer service coordinator Jobs in Cairo

customer service coordinator

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administration coordinator, facility & administration

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front desk coordinator

2S HomeWear

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 Roles &amp; Responsibilities
 
 
 
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 Ensure the office environment is clean, organized, and well-maintained, coordinating with cleaning services, maintaining a well-organized and efficient office environment, and addressing maintenance issues promptly.
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 Greet and assist visitors, clients, and guests, ensuring they are welcomed professionally and are guided appropriately within the HQ.
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 Assist in various administrative functions, including filing applications, and maintaining office supplies to ensure smooth daily operations.
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 Act as a point of contact for internal and external communications, ensuring messages are relayed accurately and in a timely manner.
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 Assist in scheduling meetings, conferences, and events, ensuring all logistical arrangements, such as room bookings and equipment setup, are made in advance.
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 Provide administrative support to various departments within the HQ, assisting with tasks like data entry, report preparation, photocopying, scanning, filing and document handling.
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 Perform other duties as required to support the efficient functioning of the HQ, including managing deliveries, handling office mail, and assisting with special projects.
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 Assists with travel arrangements, including booking flights, hotels, and car rentals.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 2 years of experience in the same field.
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 Bachelor&rsquo;s degree.
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 Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
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 Familiarity with office equipment (printers, copiers, etc.) and software for booking systems or event planning tools is a plus.
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 Experience with document management systems and cloud-based collaboration tools (e.g., Google Workspace, Dropbox, etc.) is an advantage.
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 Very good command in English.
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 </ul>
</div>

Front Desk Coordinator

Cornerstone Development

<div>
 
 
 
 Job Summary
 
 
 
 
 The Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, visitors, and staff. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming environment.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Greet and assist visitors and clients in a friendly and professional manner.
 
 
 
 
 - Answer phone calls and direct them to the appropriate personnel.
 
 
 
 
 - Manage scheduling and appointments for staff members.
 
 
 
 
 - Handle incoming and outgoing mail and packages.
 
 
 
 
 - Perform administrative tasks as needed, including data entry and filing.
 
 
 
 
 - Collaborate with various departments to facilitate smooth communication.
 
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 - 3-5 years of experience in a receptionist or administrative role.
 
 
 
 - High school diploma or equivalent; additional certification in office administration is a plus.
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 
 - Excellent verbal and written communication skills.
 
 
 
 
 - Strong interpersonal skills with the ability to interact effectively with diverse individuals.
 
 
 
 
 - Proficient in Microsoft Office Suite and basic computer skills.
 
 
 
 
 - Strong organizational skills and attention to detail.
 
 
 
 
 - Ability to multitask and prioritize tasks effectively.
 
 
 
 
 
 
 
 
</div>

Receptionist

Chain Reaction

<div>
 
 About the job:
 
 
 
 Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.
 
 
 Chain Reaction seeks a dedicated
 
 HR Coordinator
 
 to manage daily administrative tasks, support departments, and serve as a key contact for stakeholders, ensuring smooth office operations.
 
 
 
 
 Key Responsibilities:
 
 
 
 
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 Manage office operations including office supplies procurement, vendor relationships, and maintenance of office facilities and equipment.
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 Coordinate and schedule meetings, interviews, appointments, and travel arrangements for staff members, ensuring smooth logistics and timely communication.
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 Maintain organized filing systems both physical and electronic ensuring easy access to important administrative and HR documents.
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 Assist with onboarding new hires by preparing workstations, arranging access to systems, and ensuring they receive the necessary resources, documents, and orientation materials.
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 Support the HR department with administrative tasks such as attendance tracking, employee record updates, leave management, and preparation of HR-related reports.
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 Support in the front desk operations by greeting visitors, handling phone calls, and providing a professional and welcoming environment throughout the office.
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 Assist the recruitment process by scheduling interviews, coordinating candidate communication, and maintaining candidate records.
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 Support employee engagement initiatives and internal communications, helping to maintain a positive and organized workplace culture
 
 
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 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications:
 
 
 
 
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 Bachelor's degree in Business Administration, Office Management, or a related field
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 Minimum of 1 years of experience in an administrative or office management role
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 Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
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 Excellent organizational, multitasking, and time-management skills
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 Strong communication skills, both verbal and written, with attention to detail
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 Ability to work independently and collaboratively in a fast-paced environment
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 Demonstrated ability to handle sensitive information with confidentiality and discretion
 
 
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 Benefits
 
 
 
 Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.
</div>

HR Coordinator

Fairmont Nile City

<div>
 
 We are seeking a professional and customer-focused Front Office Agent to join our team in Cairo, Egypt. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring a memorable stay for all visitors.
 
 
 
 
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 Greet and register guests, providing a warm and professional welcome
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 Perform check-in and check-out procedures accurately and efficiently
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 Handle guest inquiries and requests promptly and courteously
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 Manage reservations and room assignments using hotel management software
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 Process payments and maintain accurate financial records
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 Assist with currency exchange and safety deposit box services
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 Collaborate with other departments to ensure guest satisfaction
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 Promote hotel services and local attractions to enhance guest experience
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 Address and resolve guest complaints in a timely and professional manner
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 Maintain a clean and organized front desk area
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 Ensure compliance with hotel policies and safety procedures
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 Assist with night audit duties when assigned to evening shifts
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 </ul>
 
 
</div>

Front Office Agent

COA Holding Company

<div>
 We`re Hiring a Receptionist
 
 
 This is a full-time role for a Receptionist at COA Holding Company in Sheraton, Cairo, Egypt.
 
 
 
 About COA
 
 
 
 At COA, we&rsquo;re dedicated to transforming healthcare through innovative partnerships and purposeful commercial strategies. We work across sectors to improve access, awareness, and adoption of health solutions that make a real difference in people's lives. As we grow, we&rsquo;re looking for passionate professionals who are eager to drive impact and help shape the future of healthcare delivery.
 
 
 
 Role Overview
 
 
 
 As our Receptionist, you&rsquo;ll be the first point of contact for visitors and callers providing a warm welcome, managing inquiries efficiently, and ensuring smooth front office operations. This is a great opportunity to join a dynamic team and contribute to creating a positive, professional environment that reflects COA&rsquo;s values.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Greet and assist visitors in a professional and friendly manner
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 Answer and direct phone calls promptly and courteously
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 Maintain a tidy and organized reception area
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 Support administrative and office coordination tasks
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 Provide excellent customer service and handle client interactions effectively
 
 
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 Requirements
 
 
 
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 Graduate or undergraduate student in any relevant field
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 Very good command of English (spoken and written)
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 Excellent communication and interpersonal skills
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 Well groomed and professional appearance
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 Strong customer service orientation with a polite and helpful attitude
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 Friendly, energetic, and confident personality
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 Previous experience in customer service or front desk roles is a plus
 
 
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 What We Offer
 
 
 
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 A mission-driven, collaborative work culture
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 Growth opportunities within a fast expanding team
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 Competitive Packages
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 Flexible work environment
 
 
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 Apply Now:
 
 Shams.elbeltagy@coaholding.com
</div>

Majid Al Futtaim

<div>
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Coordinator | MAF Properties | Shopping malls.
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant customer experience.
 
 
 
 
 
 
 ROLE PROFILE
 
 
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 Maintain a thorough knowledge of the assigned shopping malls operating assets, facilities, stores/locations, mall layout and any on-going or upcoming promotional activities.
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 Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines.
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 Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company&rsquo;s established grooming / professional attire standards to promote Majid Al Futtaim Properties&rsquo; image.
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 Assist the visitors / customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person).
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 Perform &ldquo;meet and greet&rdquo; duties for tour related groups, educational institutions etc., visiting the assigned Shopping Centre and assist them during Mall tour when required.
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 Responsible for efficient handling of all routine /minor customer complaints / enquiries on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism.
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 Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned Shopping malls departments immediately. Ensure that all tenant related complaints are addressed on a timely basis.
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 Responsible for efficient handling of the merchandise and services sold at the booth, including maintaining accurate inventory levels and strictly following all related Shopping Malls Business Unit Finance procedures.
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 REQUIREMENTS
 
 
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 Bachelor's degree in Business Administration or any relevant field.
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 2 to 3 years of work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry.
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 Very Good English level.
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 Excellent communication and problem solving skills.
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 WHAT WE OFFER
 
 
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 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
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</div>

Customer Service Coordinator

PepsiCo

<div>
 
 Overview
 
 
 
 This role is responsible for leading the weekly Make planning cycle, creating and releasing the Material Plan for particular categories. MRP plan will also need to be issued to the Bern Make planning organisation on a agreed frequency. Working with the Bern team, the individual will escalate any Make supply issue and support resolution, monitoring and managing supply exceptions
 
 
 Also accountable for completing the Monthly Materials Plan for 24-month rolling horizon for SKUs using the production plan and Suppliers' feedback as key inputs to ensure supply. Utilises escalation path to MRP Planning Lead &amp; Procurement for any material issue that may become a potential risk.
 
 
 This role will be recruited for GCC and as such there will be a level of initial ambiguity in activity as the processes are adopted across during transition. It is expected that the role will therefore require an initial flexibility of approach as processes are primarily fixed then shifted and improved over following strategy cycles
 
 
 
 Responsibilities
 
 
 
 
 Materials Planning:
 
 
 
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 Create Monthly MRP Plan based on production needs and available inventories
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 Ensures MRP plan is shared (Country Front End) with Bern Make planning organisation for relevant SKU's
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 Identify risks and opportunities and propose constrained scenarios to maximize service (liaising with MRP Planning Coordinator, Suppliers and Procurement if applies)
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 Validate production and material plans in Weekly Plan Review Meeting
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 Validate medium- and long-term material availability based on supplier feedback
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 Monitor PR conversions and release of POs to suppliers
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 Monitor Suppliers' performance and feedback to Procurement
 
 
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 Working Capital Management:
 
 
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 Check materials' availability and propose actions for excess / shortages
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 Create inventory projections for RMPM ensuring alignment to targets. Analyse gaps and propose mitigation actions
 
 
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 Business Waste Management:
 
 
 
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 Review weekly provision snapshot to be shared with Finance
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 Create business waste projections for RMPM to minimize no-consumption risks (zero-based plan).
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 Responsible for driving continuous improvements process
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 Articulate MRP planning system issues to the system SME's in order to find effective solutions
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 Identify process gaps through monitoring of process metrics
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 Own training for planning population
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 Share best practice
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 Own development of planning tool
 
 
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 </ul>
 
 Qualifications
 
 
 
 Experience - 3 to 5 years in associated function
 
 
 Qualifications:
 
 
 <ul>
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 University degree preferably engineering or logistics
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 Experience in Material Planning or familiar Supply Planning tasks
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 Proficiency in product category planning FMCG background preferred
 
 
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 </ul>
 Abilities:
 
 
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 Problem solving know-how
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 Strong Analytic skills
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 Experience in ERP (SAP) usage is a must
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 Experience in using planning systems, BY- JDA preferred
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 Very good collaboration skills and ability to interact with multi-cultural teams spread across geographies
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 Demonstrated proficiency in Microsoft Office: Outlook, Excel
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 </ul>
</div>

SC Planning Sr MRP Planner (SuperUser)

Explore 87+ Front desk coordinator in Cairo this December. Find roles across top companies and apply now to boost your career.

87 front desk coordinator jobs IN Cairo

Front Desk Coordinator

Receptionist

HR Coordinator

Front Office Agent

Receptionist

Customer Service Coordinator

SC Planning Sr MRP Planner (SuperUser)