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customer service coordinator Jobs in Cairo

customer service coordinator

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client service representative (customer services) Jobs in Cairo

client service representative (customer services)

receptionist

Cornerstone Development

<div>
 
 
 
 Job Summary
 
 
 
 
 The Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, visitors, and staff. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming environment.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Greet and assist visitors and clients in a friendly and professional manner.
 
 
 
 
 - Answer phone calls and direct them to the appropriate personnel.
 
 
 
 
 - Manage scheduling and appointments for staff members.
 
 
 
 
 - Handle incoming and outgoing mail and packages.
 
 
 
 
 - Perform administrative tasks as needed, including data entry and filing.
 
 
 
 
 - Collaborate with various departments to facilitate smooth communication.
 
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 - 3-5 years of experience in a receptionist or administrative role.
 
 
 
 - High school diploma or equivalent; additional certification in office administration is a plus.
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 
 - Excellent verbal and written communication skills.
 
 
 
 
 - Strong interpersonal skills with the ability to interact effectively with diverse individuals.
 
 
 
 
 - Proficient in Microsoft Office Suite and basic computer skills.
 
 
 
 
 - Strong organizational skills and attention to detail.
 
 
 
 
 - Ability to multitask and prioritize tasks effectively.
 
 
 
 
 
 
 
 
</div>

Receptionist

Al-Mansour Automotive

<div>
 
 We're seeking a detail-oriented and professional team player to serve as the first point of contact for visitors at our office. The ideal candidate will greet guests with warmth and professionalism, while also supporting daily administrative and clerical tasks to ensure smooth office operations.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Greet and welcome visitors in a courteous and well-spoken manner.
 </li>
 <li>
 Answer and direct incoming phone calls promptly and professionally.
 </li>
 <li>
 Manage inbound and outbound mail and deliveries.
 </li>
 <li>
 Maintain a tidy and organized reception area.
 </li>
 <li>
 Provide general administrative and clerical support to various departments.
 </li>
 <li>
 Assist with scheduling, filing, and document preparation as needed.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional administrative training is a plus.
 </li>
 <li>
 Previous experience in a receptionist or front office role preferred.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Ability to maintain a positive attitude and professional demeanor.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 </ul>
 
 
</div>

Waffarha

<div>
 
 Responsibilities
 
 
 
 
 Main tasks:
 
 
 
 <ul>
 <li>
 Reception
 </li>
 <li>
 Follow up on housekeeping
 </li>
 <li>
 Following up on management calendars
 </li>
 <li>
 Assisting departments in any admin work needed
 </li>
 <li>
 KSA personnel
 </li>
 <li>
 Onboarding tour
 </li>
 <li>
 HR internal announcements (Canva, etc.)
 </li>
 <li>
 &NoBreak;any other delegated tasks
 
 
 </li>
 </ul>
 
 Office Administration &amp; Operations
 
 
 
 <ul>
 <li>
 Supervise and coordinate daily office operations to ensure smooth workflow.
 </li>
 <li>
 Manage office supplies, assets, and service providers.
 </li>
 <li>
 Oversee maintenance, cleanliness, and safety of the office.
 </li>
 <li>
 Handle incoming and outgoing correspondence, documents, and packages.
 
 
 </li>
 </ul>
 
 Administrative Support To Departments
 
 
 
 <ul>
 <li>
 Provide administrative assistance to HR, Finance, and other departments as needed.
 </li>
 <li>
 Support scheduling of meetings, interviews, and training sessions.
 </li>
 <li>
 Prepare reports, presentations, and official documentation.
 </li>
 <li>
 Assist in onboarding and orientation of new staff.
 
 
 </li>
 </ul>
 
 Staff &amp; Visitor Coordination
 
 
 
 <ul>
 <li>
 Oversee reception/front desk operations to ensure professionalism.
 </li>
 <li>
 Greet and direct visitors, clients, and employees when required.
 </li>
 <li>
 Coordinate meeting room reservations and maintain shared calendars.
 </li>
 <li>
 Assist with planning and coordination of company events and activities.
 
 
 </li>
 </ul>
 
 Record Keeping &amp; Compliance
 
 
 
 <ul>
 <li>
 Maintain accurate records of office activities, assets, and expenses.
 </li>
 <li>
 Ensure proper filing systems are in place (physical and digital).
 </li>
 <li>
 Monitor office budgets and report variances to management.
 </li>
 <li>
 Ensure compliance with company policies and health &amp; safety standards.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of experience in office administration/management.
 </li>
 <li>
 Background in handling multidepartment administrative support.
 </li>
 <li>
 Excellent communication skills, both verbal and written.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Ability to manage multiple priorities effectively.
 </li>
 <li>
 Proficiency in MS Office and office management software.
 </li>
 <li>
 Capability to coordinate with cross-functional teams.
 
 
 </li>
 </ul>
 
 Personal Traits
 
 
 
 <ul>
 <li>
 Strong leadership and team management abilities.
 </li>
 <li>
 High level of integrity, professionalism, and confidentiality.
 </li>
 <li>
 Problem-solving and decision-making skills.
 </li>
 <li>
 Adaptability and flexibility to support multiple functions.
 </li>
 </ul>
</div>

Receptionist / Admin Assistant

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25126080
 
 
 
 Job Category
 
 Administrative
 
 
 
 Location
 
 JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt, 11757VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Supports the General Manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 1 year experience in the administrative assistance, clerical services, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Providing Documentation and Reporting Support
 
 
 
 <ul>
 <li>
 Assists managers in preparation of various reports and presentations.
 </li>
 <li>
 Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.
 </li>
 <li>
 Makes new files, maintains existing files.
 </li>
 <li>
 Maintains giveaway/donation files and assists in making reservations.
 </li>
 <li>
 Provides administrative support to manager/s and department.
 
 
 </li>
 </ul>
 
 Supporting Correspondence
 
 
 
 <ul>
 <li>
 Composes, produces and signs correspondence on routine matters.
 </li>
 <li>
 Produces and distributes correspondence as required.
 </li>
 <li>
 Answers department phones.
 </li>
 <li>
 Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
 </li>
 <li>
 Sorts and distributes mail.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Providing services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Ensures the quality, standards and meets the expectations of the customers on a daily basis.
 </li>
 <li>
 Attends meetings and communicates with executive and peers as an effort to improve quality of service.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Ensures VIP amenity requests from GM/DOPS are handled in timely manner.
 </li>
 <li>
 Signs for managers and release, with specific permission.
 </li>
 <li>
 Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
 </li>
 <li>
 Attends meetings to plan, organize, prioritize, coordinate and manage activities.
 </li>
 <li>
 Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
 </li>
 <li>
 Informs and/or updates the executives and peers on relevant information in a timely manner.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Admin Assistant

MICO WORLD MENA

<div>
 
 We&rsquo;re Hiring! &ndash;For Chat account 💥
 
 
 📍 Location: Maadi, Cairo
 
 
 🕐 Type: Full-Time
 
 
 
 
 
 Do you speak fluent English (C1 level) and want a chat account - no calls ? 🤝
 
 
 We&rsquo;re looking for a Customer Service Representative to join our growing team!
 
 
 
 
 
 💼 Requirements:
 
 
 
 
 
 At least 1 year of experience in Customer Service, Sales, or Client Relations
 
 
 
 
 
 Excellent communication &amp; organizational skills
 
 
 
 
 
 Positive attitude and passion for teamwork 🌟
 
 
 
 
 
 ✨ What You&rsquo;ll Do:
 
 
 
 
 
 Communicate with clients and make sure they&rsquo;re happy and supported 💬
 
 
 
 
 
 Solve problems and provide quick, smart solutions ⚡
 
 
 
 
 
 Build strong relationships and help clients grow 💪
 
 
 
 
 
 Work closely with our internal teams to deliver the best service possible 🚀
 
 
 
 
 
 🎁 What You&rsquo;ll Get:
 
 
 
 
 
 Competitive salary 💸
 
 
 
 
 
 Supportive team and fun work environment 😄
 
 
 
 
 
 Real opportunities for career growth 📈
 
 
 
 
 
 🔥 Don&rsquo;t miss this chance &mdash; we&rsquo;re hiring immediately
 
</div>

Customer Service Representative * English Speaker

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25180403
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Renaissance Cairo Mirage City Hotel, Abbas Al Akkad Corridor, Mirage city, Cairo, Egypt, Egypt, 11757VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
 
 
 
 في فنادق رينيسانس، نؤمن بمساعدة ضيوفنا على تجربة الحمض النووي للأحياء التي يزورونها. يأتي ضيوفنا لاكتشاف وكشف ما هو غير متوقع، أو للتعمق في ثقافة جديدة، أو ببساطة لتحقيق أقصى استفادة من أمسية مجانية. إنهم يرون السفر التجاري كمغامرة لأنهم يرون كل السفر كمغامرة. عندما يقبل الآخرون على ما هو معتاد، يرى ضيوفنا فرصة لتقديم قصة رائعة إلى المنزل. وكذلك نحن. نحن نبحث عن زملاء مستكشفين عفويين للانضمام إلى فريقنا لجلب روح الحي لضيوفنا. إذا كان هذا يلائم شخصيتك، فنحن ندعوك لاكتشاف فرص العمل مع فنادق رينيسانس. عند الانضمام إلى فنادق رينيسانس، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.
 
 كن
 
 في المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 
 وابدأ
 
 هدفك ،
 
 وانتمي
 
 إلى فريق عالمي مذهل ،
 
 لتصبح
 
 أفضل نسخة منك.
</div>

Guest Experience Expert

Explore 6+ Receptionist in Cairo this December. Find roles across top companies and apply now to boost your career.

6 receptionist jobs IN Cairo

Receptionist

Receptionist

Receptionist / Admin Assistant

Admin Assistant

Customer Service Representative * English Speaker

Guest Experience Expert