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receptionist

OneHealth

<div>
 
 
 Duties and Responsibilities
 
 
 
 
 Functional
 
 :
 
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 Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk.
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 Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts.
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 Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies.
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 Maintain accurate and confidential patient records, updating files and documents as needed.
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 Handling approval process while verifying patient information and processing the approval.
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 Ability to perform upselling &amp; cross-selling / promoting services to our existing customer according to their needs.
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 Handle patients queries personally or via email.
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 Handle cash and bank related transactions if assigned and ensure100% accuracy.
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 Record &amp; maintain all patients data. Ensure accurate &amp; timely data entry into the system with zero errors.
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 Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
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 Inform the patients about the available services, products, and promotions.
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 Encourage patients to provide feedback on services provided and their overall experience.
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 Ensure that the entire process is completed within the mandated Turn Around Time.
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 Work closely with healthcare professionals to ensure seamless communication and coordination of patient care
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 Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey.
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 Maintain a professional and courteous manner while protecting confidential patient information.
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 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree from reputable university.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
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 0-2 years
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 Experience in medical center, customer service or related experience in a healthcare setting is preferred.
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 Pharmaceutical/ Insurance/ medical/ healthcare background is a plus.
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 Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.
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 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
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 Very good in English.
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 Superior written and verbal communication skills.
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 Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations.
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 Excellent communication skills and customer handling skills.
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 Strong problem solving and analytical skills.
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 Flexible team player.
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 Eagerness to learn and be a pillar of support for the larger brand team.
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 Proactive, Energetic, Action Oriented, and detail-driven
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 Time Management.
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 </ul>
 
 
 
 
 
 Job expectations:
 
 
 <ul>
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 Customer Care Coordinator will work 48 hours per week.
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 Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues.
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 Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally.
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 Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays.
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 Company operates shift patterns &amp; rosters that are designed around the needs of the business and medical center.
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 Weekends/Off Days are variable/ change on a rotational weekly basis.
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 Customer Care Coordinator could be relocated or assigned to another center/location based on business needs &amp; performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management.
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 Punctuality: Responsible for arriving to work on time.
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 Wearing company required full uniform according to management instructions and internal dress code policy.
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 A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training.
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 Ensure full attendance &amp; completion of training course provided by the company.
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 </ul>
 
 
 
 
 
 Customer Care Coordinator position at Reception area
 
 
 <ul>
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 Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business.
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 Customer Care Coordinator are company frontliners and will work at Reception area.
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 Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
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 </ul>
</div>

Receptionist

Al-Mansour Automotive

<div>
 
 The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the Showroom, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
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 Receiving Visitors:
 
 Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
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 Handling Enquiries and Correspondence:
 
 Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information
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 Business Meetings/Events Arrangement:
 
 Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague
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 Administration:
 
 Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues.
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 Collect Information from Customers:
 
 Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
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 Bachelor's Degree
 </li>
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 Fluent in English
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 Ability to maintain a positive attitude
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 Excellent communication skills
 </li>
 </ul>
 
 
</div>

ELSEWEDY ELECTRIC

<div>
 
 
 Purpose of the Role
 
 
 
 To ensure the smooth daily operations of office through professional front-desk service, administrative coordination, and office facility management. This role will act as the face of the company for visitors.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Reception &amp; Guest Services
 
 
 Welcome visitors, clients, and partners in a professional and friendly manner.
 
 
 Maintain a tidy and organized front-desk and waiting area.
 
 
 Handle incoming calls and mail distribution.
 
 
 
 
 
 Office &amp; Facility Management
 
 
 Manage meeting room bookings and ensure readiness (IT, seating, refreshments, etc.).
 
 
 Monitor office supplies and pantry stock; place orders when needed.
 
 
 
 
 
 Administrative Support
 
 
 Draft and circulate internal memos, announcements, and basic correspondences.
 
 
 Support with arranging gatherings, internal events, and visitor hospitality.
 
 
 Maintain basic records
 
 
 
 
 
 
 
 
 
 Profile Requirements:
 
 
 
 2+ years of experience in office administration.
 
 
 Proficient in Microsoft Office (Outlook, Excel, Word).
 
 
 Excellent communication and organizational skills.
 
 
 Excellent English Language
 
 
 Discreet, trustworthy, and service-oriented.
 
 
 
</div>

Administrative Assistant

Accor

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 We are seeking a professional and customer-focused Front Office Agent to join our team in Cairo, Egypt. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring a memorable stay for all visitors.
 
 
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 Greet and register guests, providing a warm and professional welcome
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 Perform check-in and check-out procedures accurately and efficiently
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 Handle guest inquiries and requests promptly and courteously
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 Manage reservations and room assignments using hotel management software
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 Process payments and maintain accurate financial records
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 Assist with currency exchange and safety deposit box services
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 Collaborate with other departments to ensure guest satisfaction
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 Promote hotel services and local attractions to enhance guest experience
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 Address and resolve guest complaints in a timely and professional manner
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 Maintain a clean and organized front desk area
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 Ensure compliance with hotel policies and safety procedures
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 Assist with night audit duties when assigned to evening shifts
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
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 Post-Secondary Education or relevant qualifications in Hotel Management
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 Strong written and verbal communication skills in English
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 Proficiency in hotel management software
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 Excellent customer service skills with a friendly and professional demeanor
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 Ability to work efficiently in a fast-paced environment
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 Strong attention to detail and organizational skills
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 Flexibility to work various shifts, including evenings, weekends, and holidays
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 Basic math skills for handling financial transactions
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 Knowledge of local attractions and services in Cairo
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 Ability to work cohesively as part of a team
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 Cultural sensitivity and ability to work in a diverse environment
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 Problem-solving skills and ability to remain calm under pressure
 
 
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 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
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 A passionate and inspired team that creates unique experiences for all they meet.
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 We recognize and celebrate our team and individual success
 
 
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 Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
 
 
 The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
 
 
 Physical Aspects of Position (include but are not limited to):
 
 
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 Constant standing and walking throughout shift.
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 Frequent lifting and carrying up to 30 lbs.
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 Occasional kneeling, pushing, pulling, lifting.
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 Occasional ascending or descending ladders, stairs and ramps.
 
 
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 Visa Requirements: Must be legally permitted to work in Egypt.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 What Is In It For You
 
 
 
 <ul>
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 Employee benefit card offering discounted rates at Accor worldwide
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 Learning programs through our Academies
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 Opportunity to develop your talent and grow within your property and across the world!
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 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
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 </ul>
</div>

Front office Agent

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Greeting and checking in/out guests efficiently while verifying registration information and processing payments
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 Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions
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 Handling guest inquiries, complaints, and special requests to ensure a positive experience
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 Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records
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 Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities
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 Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property
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 Following brand standards and company policies to ensure consistent service quality
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 Manage online, phone and in-person room reservations
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 Welcome guests, check them in, distribute room keys and explain the hotel&rsquo;s amenities
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 Take payment from customers
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 Respond to guests&rsquo; issues and complaints in a friendly, timely manner
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 Explain local amenities and attractions to guests
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 Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree of Hotel Management or Equivalent
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 <li>
 At least two years of customer service experience
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 <li>
 One year of front desk experience in the hospitality industry
 </li>
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 Excellent verbal communication skills
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 Availability to work shifts, including evenings, weekends and holidays
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 Ability to solve client issues in a friendly and timely fashion
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 Friendly and welcoming demeanor
 
 
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 </ul>
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Fluency in English
 
 
 additional languages are a plus
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Front Office Agent - Sofitel Cairo Downtown Nile

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5 receptionist jobs In Cairo

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Front Office Agent - Sofitel Cairo Downtown Nile