customer service representative Jobs in Cairo

customer service representative

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front desk receptionist - sales office Jobs in Cairo

front desk receptionist - sales office

info desk representative

receiving clerk

receptionist

Al Tamimi & Company

<div>
 
 
 
 Role:
 
 
 Receptionist
 
 
 
 
 
 We are seeking a highly motivated and detail-oriented individual with exceptional communication skills to join our team as a Receptionist for our Cairo operations based in the
 
 
 Mohandseen
 
 
 area.
 
 
 
 
 
 The ideal candidate will be proactive, organised, and able to effectively prioritize daily tasks in a fast-paced environment.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage the telephone switchboard.
 </li>
 <li>
 Receive, direct, and relay telephone calls and messages.
 </li>
 <li>
 Greet, assist, and direct visitors and clients in a professional manner.
 </li>
 <li>
 Assist with the planning and preparation of meetings and conferences.
 </li>
 <li>
 Set up and prepare Microsoft Teams meetings and conference calls.
 </li>
 <li>
 Provide general administrative support as required.
 </li>
 <li>
 Prepare and coordinate courier shipments (DHL and Aramex).
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 0&ndash;2 years of experience in a similar administrative or receptionist role.
 </li>
 <li>
 Excellent verbal and written communication skills in English.
 </li>
 <li>
 Well-presented, organised, punctual, and possessing strong communication skills.
 </li>
 <li>
 Ability to handle interactions calmly, efficiently, and professionally.
 </li>
 <li>
 Good computer skills, particularly in Microsoft Word and Excel.
 </li>
 <li>
 The role requires wearing a blue suit uniform, which will be provided by the company.
 </li>
 </ul>
 
 
 
 
 
 Working hours: 09:00 AM &ndash; 17:00 PM, with Friday and Saturday off.
 
 
 
 
 
 
 
 
 Diversity Equity &amp; Inclusion
 
 
 
 
 Essential to our success as a Professional Organization is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential, and we have an inclusive culture which respects individual differences.
 
 
 
 
 
 We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.
 
 
 
 
 
 Al Tamimi &amp; Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.
 
 
 
 
 
 If you are interested in this role, click
 
 
 &lsquo;apply now&rsquo;
 
 
 to forward an up-to-date copy of your CV.
 
 
 
 
 
 Please note that due to the high number of applications received on job postings, only shortlisted candidates will be contacted.
 
</div>

Receptionist

Talent 360 ME

<div>
 MAP Advertising is Hiring for a receptionist
 
 
 
 Responsibilities
 
 :
 
 
 <ul>
 <li>
 Front Desk Management: Greeting visitors, checking them in,and ensuring a professional, tidy reception area. Communication &amp; Calls: Answering, screening, and forwarding calls on a multi-line system, taking messages, and managing emails.
 </li>
 <li>
 Scheduling &amp; Administration: Managing calendars, booking meeting rooms, scheduling appointments, organizing catering for meetings, and handling incoming/ outgoing mail,
 </li>
 <li>
 Clerical Support: Data entry, filing, photocopying, faxing, and maintaining records.
 </li>
 <li>
 Visitor Assistance: Providing information about company services or products and directina visitors to the appropriate person.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 has a 3-6 years experience in the same role preferably in an agency
 </li>
 <li>
 holds a bachelor's degree
 
 
 
 </li>
 </ul>
 &hybull; Good English skills
 
 
 &hybull; Must be a resident a resident of Heliopolis, Nasr City or somewhere near
 
 
 
 Location:
 
 Sheraton, Cairo
</div>

Magnet

<div>
 
 
 Employer Overview:
 
 
 
 A premium wellness and fitness studio located in New Cairo dedicated to providing high-quality classes and a welcoming environment for clients. The studio focuses on delivering exceptional customer experiences while promoting healthy and active lifestyles.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Front Desk Receptionist is responsible for managing daily front desk operations and ensuring a smooth and positive client experience. This role involves greeting clients, managing bookings, coordinating schedules, and supporting studio operations in a professional and organized manner.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and welcome clients in a friendly and professional manner upon arrival.
 </li>
 <li>
 Handle incoming phone calls, messages, and client inquiries promptly and professionally.
 </li>
 <li>
 Manage class bookings, cancellations, and schedule updates through the studio booking system.
 </li>
 <li>
 Process client payments and maintain accurate client records.
 </li>
 <li>
 Coordinate with instructors regarding class schedules and operational needs.
 </li>
 <li>
 Assist instructors with class preparation and scheduling when required.
 </li>
 <li>
 Ensure the reception area and studio entrance remain organized, clean, and presentable.
 </li>
 <li>
 Provide general administrative support related to front desk operations.
 </li>
 <li>
 Maintain a positive client experience and address basic client concerns or requests.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Undergraduate student or currently pursuing a university degree.
 </li>
 <li>
 English fluency is a MUST.
 </li>
 <li>
 0&ndash;1 year of experience in customer service, reception, hospitality, or similar roles is preferred.
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Friendly and welcoming personality
 </li>
 <li>
 Organized and detail-oriented
 </li>
 <li>
 Reliable and punctual
 </li>
 <li>
 Basic scheduling and booking management
 </li>
 <li>
 Payment handling and record keeping
 </li>
 <li>
 Basic administrative support skills
 </li>
 <li>
 Familiarity with booking systems or CRM platforms
 </li>
 <li>
 Basic proficiency in standard office software and digital tools
 </li>
 <li>
 Ability to maintain a professional and presentable front desk environment
 </li>
 <li>
 Ability to manage multiple client requests efficiently
 </li>
 <li>
 Ability to work flexible hours, including evenings or weekends when required
 </li>
 <li>
 Strong customer service orientation and problem-solving capability
 </li>
 </ul>
 
 
</div>

Receptionist (Internship)

Al-Mansour Automotive

<div>
 
 The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the Showroom, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Receiving Visitors:
 
 Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
 </li>
 <li>
 
 Handling Enquiries and Correspondence:
 
 Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information
 </li>
 <li>
 
 Business Meetings/Events Arrangement:
 
 Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague
 </li>
 <li>
 
 Administration:
 
 Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues.
 </li>
 <li>
 
 Collect Information from Customers:
 
 Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Ability to maintain a positive attitude
 </li>
 <li>
 Excellent communication skills
 </li>
 </ul>
 
 
</div>

OneHealth

<div>
 
 
 Duties and Responsibilities
 
 
 
 
 Functional
 
 :
 
 <ul>
 <li>
 Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk.
 </li>
 <li>
 Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts.
 </li>
 <li>
 Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies.
 </li>
 <li>
 Maintain accurate and confidential patient records, updating files and documents as needed.
 </li>
 <li>
 Handling approval process while verifying patient information and processing the approval.
 </li>
 <li>
 Ability to perform upselling &amp; cross-selling / promoting services to our existing customer according to their needs.
 </li>
 <li>
 Handle patients queries personally or via email.
 </li>
 <li>
 Handle cash and bank related transactions if assigned and ensure100% accuracy.
 </li>
 <li>
 Record &amp; maintain all patients data. Ensure accurate &amp; timely data entry into the system with zero errors.
 </li>
 <li>
 Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
 </li>
 <li>
 Inform the patients about the available services, products, and promotions.
 </li>
 <li>
 Encourage patients to provide feedback on services provided and their overall experience.
 </li>
 <li>
 Ensure that the entire process is completed within the mandated Turn Around Time.
 </li>
 <li>
 Work closely with healthcare professionals to ensure seamless communication and coordination of patient care
 </li>
 <li>
 Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey.
 </li>
 <li>
 Maintain a professional and courteous manner while protecting confidential patient information.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree from reputable university.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years
 </li>
 <li>
 Experience in medical center, customer service or related experience in a healthcare setting is preferred.
 </li>
 <li>
 Pharmaceutical/ Insurance/ medical/ healthcare background is a plus.
 </li>
 <li>
 Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good in English.
 </li>
 <li>
 Superior written and verbal communication skills.
 </li>
 <li>
 Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations.
 </li>
 <li>
 Excellent communication skills and customer handling skills.
 </li>
 <li>
 Strong problem solving and analytical skills.
 </li>
 <li>
 Flexible team player.
 </li>
 <li>
 Eagerness to learn and be a pillar of support for the larger brand team.
 </li>
 <li>
 Proactive, Energetic, Action Oriented, and detail-driven
 </li>
 <li>
 Time Management.
 </li>
 </ul>
 
 
 
 
 
 Job expectations:
 
 
 <ul>
 <li>
 Customer Care Coordinator will work 48 hours per week.
 </li>
 <li>
 Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues.
 </li>
 <li>
 Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally.
 </li>
 <li>
 Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays.
 </li>
 <li>
 Company operates shift patterns &amp; rosters that are designed around the needs of the business and medical center.
 </li>
 <li>
 Weekends/Off Days are variable/ change on a rotational weekly basis.
 </li>
 <li>
 Customer Care Coordinator could be relocated or assigned to another center/location based on business needs &amp; performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management.
 </li>
 <li>
 Punctuality: Responsible for arriving to work on time.
 </li>
 <li>
 Wearing company required full uniform according to management instructions and internal dress code policy.
 </li>
 <li>
 A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training.
 </li>
 <li>
 Ensure full attendance &amp; completion of training course provided by the company.
 </li>
 </ul>
 
 
 
 
 
 Customer Care Coordinator position at Reception area
 
 
 <ul>
 <li>
 Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business.
 </li>
 <li>
 Customer Care Coordinator are company frontliners and will work at Reception area.
 </li>
 <li>
 Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
 </li>
 </ul>
</div>

Talaat Moustafa Group

<div>
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Welcome visitors at the front desk by greeting, directing, and announcing them appropriately.
 </li>
 <li>
 Answer screening and forwarding incoming phone calls.
 </li>
 <li>
 Direct visitors to the appropriate person and office.
 </li>
 <li>
 Ensure the reception area is tidy and presentable, with all necessary stationery and material.
 </li>
 <li>
 Provide basic and accurate information in person and via phone/email.
 </li>
 <li>
 Maintain the buildings' security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
 </li>
 <li>
 Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Fresh graduates are welcome to apply
 </li>
 <li>
 Experience in Hotels is a plus
 </li>
 <li>
 Bachelor's Degree in any related field
 </li>
 <li>
 Good command of English both written and spoken
 </li>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Attention to details
 </li>
 </ul>
</div>

Front Desk Receptionist - Sales Office

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As an administrative assistant, you will be the company's first point of contact, providing administrative and front office support, while also contributing to a positive and engaging workplace environment. You will manage the flow of people through the business and ensure all reception responsibilities are completed accurately and delivered with high quality and in a timely manner and assist in the execution of workplace experience and engagement initiatives.
 
 
 
 Key Responsibilities:
 
 
 
 
 Reception Management
 
 
 
 <ul>
 <li>
 Maintain the reception area to ensure it is clean and tidy and kept up to a professional standard
 </li>
 <li>
 Answer and distribute calls/messages in a timely and professional manner
 </li>
 <li>
 Meet &amp; greet external visitors in a professional and polite manner
 </li>
 <li>
 Distribute office post &amp; courier deliveries
 </li>
 <li>
 Schedule courier collections and deliveries
 </li>
 <li>
 Report on any maintenance issues to the concerned department
 </li>
 <li>
 Serve as the first point of contact for visitors, clients, and employees at the front office, ensuring a welcoming and professional experience and keeping the clients' tracking system updated
 </li>
 <li>
 Coordinate the scheduling of meeting rooms, conference calls, and other front office resources efficiently
 </li>
 <li>
 Assist in the onboarding process for new employees, including providing access badges, orientation materials, and office tours
 
 
 
 </li>
 </ul>
 
 Administration:
 
 
 
 <ul>
 <li>
 Responsible for office sundry replenishment, including stationery, refreshments, and other items
 </li>
 <li>
 Ensuring the office pantry is always stocked by placing orders, tracking the inventory and issuing periodical reports.
 </li>
 <li>
 Manage and implement the internal event calendar, from small initiatives to engagement activities
 </li>
 <li>
 Efficiently manage and execute all domestic and international travel bookings, including flights, accommodation, ground transportation, and visa processing, ensuring adherence to the company's travel policy
 </li>
 <li>
 Update the Caf&eacute; monitor and all display monitors with useful information
 </li>
 <li>
 Manage meeting room booking system, including upkeep of meeting rooms
 </li>
 <li>
 Responsible for administration duties as and when requested by various departments
 </li>
 <li>
 Check-in attendees for Bayut Academy or any other external or internal trainings
 
 
 
 </li>
 </ul>
 
 Employee Experience Support:
 
 
 
 <ul>
 <li>
 Collaborate with HR and management to develop and implement employee engagement initiatives, programs, and events
 </li>
 <li>
 Organize and execute workplace events, including team-building activities, wellness programs, and celebrations, with a focus on fostering a positive and inclusive atmosphere
 </li>
 <li>
 Gather employee feedback to identify opportunities for improvement in the workplace experience
 </li>
 <li>
 Act as a liaison between employees and management to address concerns, facilitate open communication, and resolve workplace-related issues
 </li>
 <li>
 Provide cover and take over other ad hoc responsibilities in the absence of team members and when requested by the Line Manager
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree is required. Majoring in Business Administration/Management or any related field is a plus
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 Proven working experience in a front office handling receptionist responsibility.
 </li>
 <li>
 1-3 years of experience in front office management, engagement, CSR coordination, student activities, etc
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Proficient with Microsoft Office Suite. (Canva is a plus.)
 </li>
 <li>
 Fluent in English and Arabic, speaking and writing
 
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Solid communication skills, both written and verbal;
 </li>
 <li>
 Ability to be resourceful and proactive in dealing with issues that may arise;
 </li>
 <li>
 Ability to organise, multitask, prioritise and work under pressure;
 </li>
 <li>
 Exceptional interpersonal and communication skills. Strong organizational and multitasking abilities
 
 
 
 </li>
 </ul>
 Traits:
 
 
 <ul>
 <li>
 Professional attitude and appearance;
 </li>
 <li>
 Friendly and well-spoken;
 </li>
 <li>
 Customer service attitude;
 </li>
 <li>
 A can-do and flexible approach;
 </li>
 <li>
 Can perform under pressure and operate in a fast-paced environment;
 </li>
 <li>
 Strong collaborative skills;
 </li>
 <li>
 High energy with a passion for building internal relationships;
 </li>
 <li>
 Creativity and enthusiasm for fostering a positive workplace culture;
 </li>
 <li>
 A passion for social responsibility and community involvement
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Administrative Assistant

Explore 11+ Receptionist in Cairo this April. Find roles across top companies and apply now to boost your career.

11 receptionist jobs In Cairo

Receptionist

Receptionist

Receptionist (Internship)

Receptionist

Receptionist

Front Desk Receptionist - Sales Office

Administrative Assistant