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Envision Employment Solutions

<div>
 
 
 Description
 
 
 
 
 Envision Employment Solutions
 
 is currently looking for
 
 UX Servicedesk XMO
 
 for one of our partners, a leader in the
 
 Consulting &amp; Technology Services
 
 !
 
 
 
 
 
 
 Objective:
 
 
 
 The
 
 UX SD (Service Desk)
 
 role within the Experience Management Office (XMO) is responsible for understanding end user experience across Service Desk and digital support channels. The role focuses on identifying pain points, analyzing user behavior, and translating qualitative and quantitative insights into experience improvement initiatives.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Conduct UX and employee experience research related to Service Desk and support channels
 </li>
 <li>
 Analyze user journeys, touchpoints, and interactions across Service Desk processes
 </li>
 <li>
 Perform qualitative and quantitative research (interviews, surveys, focus groups, usability tests)
 </li>
 <li>
 Create and maintain personas to represent different Service Desk user groups
 </li>
 <li>
 Collaborate with Data Analysts, DEM Tool SMEs, and Experience Managers to triangulate insights
 </li>
 <li>
 Translate research findings into actionable recommendations for Service Desk improvement
 </li>
 <li>
 Support root cause analysis for experience related issues identified through XMO analytics
 </li>
 <li>
 Document findings and update insights in the Experience Management Tracker
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 4 - 6 years of experience in UX Research, Employee Experience, or Service Design roles
 </li>
 <li>
 Strong understanding of Service Desk or IT support environments
 </li>
 <li>
 Ability to apply UX research methods in operational service contexts
 </li>
 <li>
 Strong analytical, synthesis, and storytelling skills
 </li>
 <li>
 Very good communication and stakeholder collaboration skills user
 </li>
 </ul>
</div>

UX Servicedesk XMO

Living Stones Group

<div>
 
 
 Highlight:
 
 
 The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 
 Hours:
 
 
 This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and SharePoint/Teams permissions.
 </li>
 <li>
 Develop and install network infrastructure, configurations, and equipment such as routers and switches.
 </li>
 <li>
 Implement data security systems including MS365 Security &amp; Compliance, firewalls, and cloud-based backup solutions.
 </li>
 <li>
 Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting.
 </li>
 <li>
 Provide remote or on-site technical support, ensuring all solutions are documented within LSG&rsquo;s service desk system.
 </li>
 <li>
 Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks.
 </li>
 <li>
 Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients.&nbsp;
 </li>
 <li>
 Provide technical support and project implementation through direct contact with LSG team members and clients located globally.&nbsp;
 </li>
 <li>
 Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth.
 </li>
 <li>
 VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and FreePBX server configuration.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Requirements:
 
 
 
 
 Language Skills
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in English and Arabic.
 </li>
 </ul>
 
 
 
 
 Technical Skills
 
 <ul>
 <li>
 Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow).
 </li>
 <li>
 Working knowledge of Azure Cloud services and hybrid identity environments.
 </li>
 <li>
 Experience with LAN, WAN, WLAN&lt; and VPN design and implementation.
 </li>
 <li>
 Proficiency in network security (Fortinet/FortiGate preferred) and M365 Defender/Endpoint Manager (Intune).
 </li>
 <li>
 Good problem-solving skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 
 
 Academic Degree in Computer Science, Engineering or relevant field
 
 
 
 
 
 
 Required Certifications:
 
 <ul>
 <li>
 Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator)
 </li>
 <li>
 Fortinet NSE 4 or higher
 </li>
 </ul>
 
 Preferred Certifications:
 
 <ul>
 <li>
 CCNA
 </li>
 <li>
 Azure Administrator (AZ-104) or CISSP
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently.
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 Physical Ability
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

Cloud & Network Engineer

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We are seeking a detail-oriented and customer-focused Reservations Agent to join our dynamic team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, managing their booking experience with professionalism, efficiency, and genuine care. You will handle a high volume of reservation inquiries while maintaining accuracy and delivering exceptional service that exceeds expectations. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and collaborative spirit will directly impact guest satisfaction and organizational success.
 
 
 <ul>
 <li>
 Process, modify, and cancel reservations with accuracy and efficiency while maintaining detailed records in our reservation system
 </li>
 <li>
 Respond promptly to guest inquiries via phone, email, and other communication channels with empathy and professionalism
 </li>
 <li>
 Provide comprehensive information about accommodations, amenities, rates, and special offers to potential guests
 </li>
 <li>
 Collaborate seamlessly with front desk, sales, marketing, and other departmental teams to ensure smooth reservation workflows and consistent guest experiences
 </li>
 <li>
 Analyze booking patterns and guest preferences to support revenue optimization initiatives
 </li>
 <li>
 Handle guest concerns and complaints with patience and decisiveness, working toward mutually beneficial resolutions
 </li>
 <li>
 Maintain organized records and documentation to ensure data integrity and compliance with company policies
 </li>
 <li>
 Identify opportunities to upsell services and packages while remaining transparent about offerings
 </li>
 <li>
 Adapt quickly to changing priorities and manage multiple reservations simultaneously without compromising quality
 </li>
 <li>
 Contribute to a supportive team environment by sharing best practices and assisting colleagues when needed
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Skills &amp; Experience:
 
 
 <ul>
 <li>
 Previous experience in a reservations, customer service, or hospitality role (preferred but not required for motivated candidates)
 </li>
 <li>
 Strong listening and interpersonal skills with the ability to build rapport with diverse guests
 </li>
 <li>
 Excellent verbal communication skills in English; additional language proficiency is a valuable asset
 </li>
 <li>
 Proficiency with computer systems and reservation management software
 </li>
 <li>
 Exceptional attention to detail and accuracy in data entry and record-keeping
 </li>
 <li>
 Ability to multitask effectively and prioritize in a high-volume environment
 </li>
 <li>
 Strong problem-solving skills with a proactive approach to resolving issues
 </li>
 <li>
 Demonstrated ability to work collaboratively within a team structure
 </li>
 <li>
 Flexibility to adapt to changing circumstances and learn new processes quickly
 </li>
 <li>
 Goal-oriented mindset with a commitment to achieving performance targets
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Reservations Agent

CodeCruze

<div>
 Job Description
 
 We are CodeCruze, a fast-growing Software &amp; Digital Marketing company located in the 5th Settlement.
 
 
 Job Brief
 
 Our company is seeking an energetic and results-driven Outdoor Sales Representative to generate qualified leads and build relationships through face-to-face interactions at exhibitions, conferences, workshops, networking events, business gatherings, and other outdoor activities. You will represent CodeCruze professionally, promote our software and digital marketing services, and convert networking opportunities into long-term business relationships.
 
 
 Responsibilities
 <ul>
 <li>
 Represent CodeCruze at exhibitions, conferences, workshops, seminars, networking events, and other business events.
 </li>
 <li>
 Generate qualified leads by engaging with business owners, decision-makers, and potential clients.
 </li>
 <li>
 Present the company's software development and digital marketing services in a professional and compelling manner.
 </li>
 <li>
 Build and maintain strong relationships with prospects and existing clients.
 </li>
 <li>
 Schedule meetings and hand over qualified opportunities to the Business Development team when needed.
 </li>
 <li>
 Follow up with leads generated from events to maximize conversion opportunities.
 </li>
 <li>
 Research and identify relevant events, exhibitions, and networking opportunities that align with the company's target audience.
 </li>
 <li>
 Collaborate with the marketing team to ensure promotional materials and event strategies are effective.
 </li>
 <li>
 Maintain accurate records of leads, meetings, and sales activities using CRM tools.
 </li>
 <li>
 Prepare regular reports on event performance, lead generation, and market insights.
 </li>
 <li>
 Meet monthly lead generation and sales targets.
 
 </li>
 </ul>
 Qualifications
 <ul>
 <li>
 Previous experience in outdoor sales, field sales, business development, or client acquisition.
 </li>
 <li>
 Excellent communication, networking, and interpersonal skills.
 </li>
 <li>
 Strong presentation and negotiation abilities.
 </li>
 <li>
 Comfortable approaching new people and initiating conversations.
 </li>
 <li>
 Self-motivated, organized, and target-oriented.
 </li>
 <li>
 Willingness to travel and attend events across Cairo and other locations when required.
 </li>
 <li>
 Familiarity with software development or digital marketing services is a plus.
 </li>
 <li>
 Good command of English.
 </li>
 <li>
 Valid driver's license is a plus.
 
 </li>
 </ul>
 Location
 
 📍 5th Settlement (Hybrid)
 
 
 
 
 
 
 This role requires frequent travel to exhibitions, conferences, client meetings, and business events.
 
 
</div>

Outdoor Sales Representative

Siemens

<div>
 Siemens Mobility (SMO) is the world&rsquo;s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods&mdash;helping to improve the quality of everyday life for millions worldwide.
 
 
 Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services.
 
 
 In Egypt, Siemens Mobility is delivering one of the country&rsquo;s first
 
 high-speed rail
 
 system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region.
 
 
 Today, we are recruiting for a
 
 Civil Interface Engineer
 
 to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.
 
 
 
 What are my responsibilities?
 
 
 
 <ul>
 <li>
 Prepare civil -related Interface documents with coordination with related disciplines within Siemens and partners. Then coordinate with Employer representative to reach approvals.
 </li>
 <li>
 Review design drawings received and facilitate approval cycle via Aconex.
 </li>
 <li>
 Review design drawings verses standards and contract requirements and interface documents.
 </li>
 <li>
 Work on developing cable routes with CAD team as per requirements and review CSD drawings.
 </li>
 <li>
 Review and reply to RFI&rsquo;s from the employer or the partner.
 </li>
 <li>
 Coordinate all civil-related interfaces between Siemens System scope and partners and employer.
 </li>
 <li>
 Interact with the Siemens project team, the Siemens Engineering lots with relevant departments inside the Siemens organization (such as Commercial, legal, and Project Management), the consortium, civil companies, architect&rsquo;s offices as well as public jurisdictions, citizen groups, and consultants, whenever necessary.
 </li>
 <li>
 Ensure that the E&amp;M interface with the different civil companies is harmonized with each other to avoid individual solutions with different interface partners.
 </li>
 <li>
 Contribute to power station/passenger station/wayside/depot and system design-related field design changes, non-conformance reports, requests for information, and documentation.
 </li>
 <li>
 Contribute to subjects such as negotiating contract change orders.
 
 
 </li>
 </ul>
 
 What do I need to qualify for this job?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil / Architectural Engineering or Construction Management.
 </li>
 <li>
 A minimum of 5 years of experience in Civil Engineering, additionally rail transportation experience in the design and construction of major transit improvement projects (passenger stations/power stations/wayside and depots) is highly desirable.
 </li>
 <li>
 Experience in interface management as well as tender and contract analysis.
 </li>
 <li>
 Track construction/system knowledge railway is desirable.
 </li>
 <li>
 Technical assessment competence for planning and system design of structural and civil engineering works for railway infrastructure (e.g. engineering structures and associated railway installations).
 </li>
 <li>
 Fluency in both written and spoken English.
 
 
 </li>
 </ul>
 
 What else do I need to know?
 
 
 
 As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.
 
 
 At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
 
 
 Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com
 
 
 We are looking forward to receiving your online application.
 
 
 Please note: Only complete applications can be considered in the selection process.
</div>

Civil Interface Engineer @Siemens Mobility Egypt

World Health Organization

<div>
 
 Contractual Arrangement
 
 
 
 External consultant
 
 
 
 Contract Duration (Years, Months, Days)
 
 
 
 05 months
 
 
 
 Job Posting
 
 
 
 Jul 30, 2026, 1:03:34 PM
 
 
 
 Closing Date
 
 
 
 Aug 14, 2026, 11:59:00 PM
 
 
 
 Primary Location
 
 
 
 Egypt-Cairo
 
 
 
 Organization
 
 
 
 
 EM/WHE WHO Health Emergencies Programme (WHE)
 
 
 
 
 Schedule
 
 
 
 Full-time
 
 IMPORTANT NOTICE:
 
 Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.
 
 
 
 Area Of Expertise
 
 
 
 PHI Tool Development
 
 
 Purpose of consultancy
 
 
 The purpose of this consultancy is to support the continued implementation of the Public Health Intelligence (PHI) initiative in the Eastern Mediterranean Region. The consultant will support follow‑up activities from Phase 1 of the PHI project, operationalize the regional PHI Community of Practice, and facilitate the expansion of PHI implementation to additional countries, including deployment of Epidemic Intelligence from Open Sources (EIOS).
 
 
 Background
 
 
 Following the successful completion of Phase 1 of the PHI initiative and the PHI Regional Engagement Meeting, Member States expressed interest in maintaining technical collaboration and knowledge exchange on PHI implementation. Phase 1 supported the operationalization of PHI approaches and the deployment of EIOS in several countries, including Egypt, Jordan, Lebanon, and Djibouti. To build on this progress, it was recommended to establish a regional PHI Community of Practice to facilitate structured peer exchange, support implementation in Phase 1 countries, and expand PHI activities to additional countries. This consultancy will support consolidation of the PHI workstream, ensure continuity of technical support, and assist with expansion of PHI implementation.
 
 
 Deliverables
 
 
 Output 1: Support and enhance the Regional Public Health Intelligence (PHI) Community of Practice
 
 
 Deliverable 1.1: Update and implement a simple workplan for the PHI Community of Practice, including priority topics and planned engagements.
 
 
 Deliverable 1.2: Organize regular virtual sessions with PHI focal points to exchange updates, challenges, and good practices.
 
 
 Deliverable 1.3: Develop short summary notes after key sessions, including agreed actions and next steps.
 
 
 Output 2: Provide continued technical guidance to PHI implementation in Phase 1 countries and facilitate its gradual expansion to additional countries.
 
 
 Deliverable 2.1: Provide continued technical follow-up to Phase 1 countries on PHI implementation and use of EIOS.
 
 
 Deliverable 2.2: Provide technical guidance for the orientation, ePHEM training, and initial implementation steps for additional countries interested in PHI and EIOS.
 
 
 Deliverable 2.3: Ensure proper documentation of the progress, key achievements, challenges, and practical recommendations to guide further PHI scale-up.
 
 
 Output 3: Facilitate partnership coordination and stakeholder engagement for PHI implementation.
 
 
 Deliverable 3.1: Develop and update partnership documents, workplans, and simple coordination materials related to PHI.
 
 
 Deliverable 3.2: Coordinate and ensure documentation of engagement meetings with key partners and stakeholders.
 
 
 Deliverable 3.3: Coordinate preparation for regional or country-level PHI engagement activities, including agendas, meeting materials, and brief outcome notes.
 
 
 
 Qualifications, Experience, Skills And Languages
 
 
 
 
 Educational Qualifications:
 
 
 
 Advanced university degree (Master&rsquo;s level or above) in Health Science, Public Health, Epidemiology, or related field.
 
 
 
 Experience
 
 
 
 5 to 10 years of professional experience in public health, epidemiology, with specific expertise in disease surveillance systems.
 
 
 Demonstrated experience in implementing or managing health surveillance systems in humanitarian or resource-limited settings.
 
 
 Previous experience working with the United Nations system or other international organizations, including assignments outside the candidate&rsquo;s home country.
 
 
 
 Skills/Knowledge
 
 
 
 Strong knowledge of PHI, disease surveillance frameworks, and familiarity with WHO guidelines for public health emergencies.
 
 
 Skilled in stakeholder engagement, conducting needs assessments, and integrating user feedback into digital health solutions.
 
 
 Technical writing skills, particularly in documenting technical specifications and user guides.
 
 
 
 Languages And Level Required (Basic/Intermediate/Expert)
 
 
 
 Proficiency in English (Read - Write - Speak: Expert level) is required for effective communication, report writing, and training delivery.
 
 
 Proficiency in Arabic (Read - Write - Speak: Intermediate or higher) is desirable due to the potential regional application of EWARN systems in humanitarian settings.
 
 
 Location
 
 
 The consultant is expected to work remotely (off site).
 
 
 Travel
 
 
 The Consultant is not expected to travel.
 
 
 
 Remuneration And Budget (travel Costs Are Excluded)
 
 
 
 <ul>
 <li>
 Remuneration: Band level B
 </li>
 <li>
 Expected duration of contract: 5 months
 </li>
 <li>
 This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
 </li>
 <li>
 Only candidates under serious consideration will be contacted.
 </li>
 <li>
 A written test may be used as a form of screening.
 </li>
 <li>
 If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
 </li>
 <li>
 For information on WHO's operations please visit: http://www.who.int.
 </li>
 <li>
 The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
 
 
 </li>
 </ul>
 The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
 
 
 Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
 
 
 <ul>
 <li>
 An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
 </li>
 <li>
 WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
 </li>
 <li>
 WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
 </li>
 <li>
 Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
 </li>
 <li>
 WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
 </li>
 <li>
 Please note that WHO&rsquo;s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
 
 
 </li>
 </ul>
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</div>

PHI Tool Development Consultant