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assistant manager - front office (saudi national only) Jobs in Riyadh

assistant manager - front office (saudi national only)

front desk associate

morni

<div><ul><li>Greet and welcome visitors in a warm and professional manner.</li>
<li>Answer, screen, and direct incoming phone calls.</li>
<li>Manage meeting room bookings and maintain the reception area&rsquo;s appearance.</li>
<li>Receive, sort, and distribute daily mail/deliveries.</li>
<li>Handle basic administrative duties such as data entry, filing, and correspondence.</li>
<li>Support other departments with administrative tasks as needed.</li>
<li>Maintain visitor logs and ensure compliance with security procedures.</li>
</ul>Requirements<ul>
<li>Proven work experience as a receptionist, front office representative, or similar role.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Professional attitude and appearance.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>High school diploma; additional certification in Office Management is a plus.</li></ul></div>

Receptionist

Flite Freerun

<div>
 
 Company Description
 
 
 
 
 Time to take flite! Flite Freerun offers free-running, free-rolling, and free-flipping classes for all ages and abilities. Our expert coaches guide students through a progressive parkour and free running curriculum designed to be safe, effective, and fun. The program is structured with multiple skills in a three-tier award system to ensure continual progress. Each week our coaches plan the FLITE path, setting clear goals for students to advance and enjoy their free running experience.
 
 
 
 
 
 Role Description
 
 
 
 
 This is a full-time, on-site role in Riyadh for a Front Desk Representative. The Front Desk Representative will be responsible for performing receptionist duties, providing excellent customer service, and managing reservations. The role involves direct interaction with clients and ensuring a smooth operation at the front desk.
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Skills in front desk Duties
 </li>
 <li>
 Strong Customer Service and Reservations skills
 </li>
 <li>
 Excellent Communication skills
 </li>
 <li>
 Proficiency in managing front desk operations
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Experience in a similar role is a plus
 </li>
 <li>
 
 &nbsp;Excellent
 
 &nbsp;
 
 in English, both spoken and written.
 
 </li>
 <li>
 High school or bachelor's degree.
 </li>
 <li>
 
 Strong skills in handling children
 
 </li>
 </ul>
 
 
 
</div>

Front Desk Representative

Cloud Spaces - Yas Mall

The Role
 Objective of the Role: The Receptionist & Guest Relations role serves as the front face of Cloud Spaces and its clients’ businesses. The role is central to delivering state-of-the-art services, managing client interactions, handling reception duties, and supporting client operations with professionalism, positivity, and efficiency. Key Responsibilities: Client & Guest Interaction: • Greet all clients and visitors according to Cloud Spaces standards. • Ensure everyone entering the reception area is welcomed professionally and with a smile. • Provide excellent customer service, proactively offering assistance to clients. • Educate clients on Cloud System functionalities and other business services. • Provide local/tourist information to clients and guests (restaurants, hotels, events). Reception & Administrative Duties: • Manage incoming calls professionally (all calls answered within 4 rings). • Direct sales calls to the Manager promptly (within 30 seconds). • Register all walk-in leads and ensure adequate marketing material is available. • Monitor boardrooms, meeting rooms, video conferencing, and office bookings. • Manage incoming and outgoing couriers, deliveries, and mail with proper documentation and notifications. • Maintain the reception and secretarial areas in a tidy and presentable state. • Liaise with 3rd parties for maintenance (air conditioning, lighting, cleaning). • Organize travel, hotel, and leisure bookings for clients. New Client Onboarding: • Allocate phone numbers and set up communication systems for new clients. • Record welcome messages, voicemails, and ensure all systems are operational before client arrival. • Learn and understand each client’s business to provide tailored reception support. IT & Equipment Management: • Operate and manage IP Phones, video conferencing, interactive screens, photocopiers, printers, and other office equipment. • Update reception screens and communication setups as required. • Utilize internal systems: Essensys / OPERATE, Cloud Spaces Online Portal/App, Cisco IP Phones, IMAGICLE. Team & Reporting: • Communicate regularly with the Manager about workload, achievements, and client updates. • Participate in team meetings, networking events, and internal training. • Support team members and contribute positively to the work environment. Key Performance Indicators (KPI): • Achieve proficiency in all systems, tools, and equipment within 3 months. • Meet minimum Junior Secretarial skills and support services chargeable potential. • Add value to Cloud Spaces and its clients by providing exceptional service and support.
 
Requirements
 <ul>
<li>Prior experience in reception, guest relations, or customer service roles is preferred. • Experience with office administration and client-facing roles. • Familiarity with IT and communication systems (IP phones, video conferencing, booking systems). Skills & Attributes: • Attitude: Positive, confident, enthusiastic, friendly, honest, and approachable. • Communication: - Articulate, courteous, and professional. - Excellent spoken and written English; Arabic is an asset. - Ability to follow up and keep stakeholders informed. • Customer Service Focus: - Proactive, solution-oriented, and client-focused. - Capable of building rapport while maintaining professional boundaries. • Work Ethic & Professionalism: - Punctual, reliable, and not a “clock watcher.” - Works well under pressure and remains calm in dynamic environments. • Attention to Detail: - High level of awareness and ability to anticipate client needs. - Maintains organized records and ensures accuracy in tasks. • Flexibility & Culture Fit: - Adaptable to varying client needs and daily tasks. - Energetic, collaborative, and committed to adding value to the team. • Technical Proficiency: - Comfortable with office IT equipment, communication systems, and software tools. Personal Attributes: • Professional grooming and presentation aligned with Cloud Spaces’ brand standards. • Strong integrity and respect for confidentiality. • Willingness to learn, ask questions, and contribute to team success. • A positive attitude with a genuine smile and passion for helping clients.</li>
</ul>
About the company
 Cloud Spaces, Aldar group's pioneering brand is a business and lifestyle co-working space with a lively and welcoming environment that is ideal for those looking for an inspiring place to work. It is Middle East's first coworking space located within a shopping mall, Yas Mall in Abu Dhabi ,our flagship location becoming the first shopping mall in this region to harbour such a concept within its premises. Our recent Expansion in Abu Dhabi Global Market financial centre has also given international clients a platform to conduct business and grow in the region. We offer a variety of contemporary and modern workspaces designed to deliver comfort and spark motivation. A co-working space solutions for anyone who is a creative entrepreneur, freelancer , large business entity or an SME by creating an environment to work, connect and collaborate. It is designed to offer a variety of solutions to suit work needs and unleash creativity, from fully furnished office suites, to spacious and ventilated lounges, sound-proof cubicles, open work desks and fully-equipped meeting rooms. Opportunity to work within a community and meet other professionals, and give a platform for business to grow to greater heights. The coworking zones make it easy for professionals from different companies to meet and form mutually beneficial business relationships. Considering the expansion plans, the company is looking out for professionals from various sectors who are committed and are ready to strive with the companies vision.

Cloud Ambassador - Reception

Hyatt Regency Riyadh-Olaya

<div>
 
 To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
 
</div>

Assistant Manager - Front Office (Saudi National Only)

Hyatt

<div><div>Summary<div>
To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.</div></div><div>
Qualifications<div>
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. &middot; Well developed communication and customer relations skills.</div></div></div>

ASSISTANT MANAGER - FRONT OFFICE (SAUDI NATIONAL ONLY)

Emdad By Elm

<div>
 
 A
 
 Service Desk Analyst
 
 plays a critical role in any organization, acting as the front-line support for all IT-related queries and issues.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Provide first-level technical support to end-users via phone, email or in-person
 </li>
 <li>
 Troubleshoot hardware and software issues, network connectivity problems and peripheral equipment malfunctions
 </li>
 <li>
 Log all incidents and service requests in the service desk system and ensure timely closure of tickets
 </li>
 <li>
 Escalate complex incidents or requests to senior team members or other teams as required
 </li>
 <li>
 Evaluate and prioritize incidents based on impact and urgency, and take necessary actions to meet established service level agreements (SLAs)
 </li>
 <li>
 Install, configure and maintain hardware and software systems as required
 </li>
 <li>
 Create and maintain documentation related to service desk procedures, troubleshooting guides and end-user training manuals
 </li>
 <li>
 Participate in service desk projects and initiatives as required
 </li>
 <li>
 Provide end-user training on basic technology use and best practices
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 Diploma
 
 degree
 
 in Computer or related field or equivalent work experience
 
 </li>
 <li>
 Minimum of
 
 2 years of experience in a service desk or technical support role
 
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills
 </li>
 <li>
 Strong customer service orientation and interpersonal skills
 </li>
 <li>
 Strong knowledge of Microsoft Windows operating systems and Microsoft Office applications
 </li>
 <li>
 Knowledge of virtualized environments such as VMware or Microsoft Hyper-V
 </li>
 <li>
 Experience with Active Directory and Exchange
 </li>
 <li>
 Preferably with data analysis experience
 </li>
 <li>
 ITIL Foundation certification preferred
 </li>
 </ul>
</div>

Service Desk Analyst

Marriott International

<div>Additional Information 
Job Number25137912 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures employee recognition is taking place on all shifts.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Collaborates with the Front Office Manager on ways to continually improve departmental service.</li></ul>
<ul><li>Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Displays outstanding hospitality skills.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul> 

Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Functions in place of the Front Office Manager in his/her absence.</li></ul>
<ul><li>Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li></ul>
<ul><li>Participates in department meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Office Assistant Manager

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