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front desk officer Jobs in Lahore Pakistan

front desk officer

restaurant manager Jobs in Lahore Pakistan

restaurant manager

customer service manager Jobs in Lahore Pakistan

customer service manager

operations manager Jobs in Lahore Pakistan

operations manager

front desk manager

Shafaq n Kami Salon

About Shafaq N KamiShafaq N Kami is one of Lahore&rsquo;s leading names in premium beauty, styling, and client experience. We pride ourselves on offering top-tier service, elegance, and innovation &mdash; and our front desk is the heartbeat of that experience.We&rsquo;re looking for a Front Desk Manager who is professional, polished, and passionate about customer care &mdash; someone who can lead our front-of-house operations with warmth, confidence, and excellence.Position SummaryThe Front Desk Manager is responsible for managing all client-facing interactions, ensuring smooth daily operations, and maintaining a high-end salon atmosphere. This person will supervise the reception team, coordinate with stylists and managers, and ensure every client enjoys a flawless experience from entry to exit.Key Responsibilities<ul><li>Oversee daily front desk operations and ensure seamless client service.</li><li>Greet and assist clients with warmth, professionalism, and hospitality.</li><li>Manage appointment scheduling, cancellations, and client flow efficiently.</li><li>Supervise and train reception staff on salon standards and client handling.</li><li>Maintain records, handle payments, and ensure accuracy in billing.</li><li>Coordinate with stylists and floor managers to optimize scheduling and service delivery.</li><li>Handle client concerns or special requests with discretion and maturity.</li><li>Maintain the reception area&rsquo;s appearance to reflect the salon&rsquo;s premium image.</li><li>Support marketing and promotional activities (loyalty programs, event invitations, etc.).</li><li>Monitor customer feedback to ensure continuous improvement in client experience.</li></ul>Qualifications &amp; Skills<ul><li>Minimum 4 years of experience as a Front Desk Manager or Supervisor (preferably in a salon, spa, or hospitality environment).</li><li>Well-groomed, polished, and presentable appearance with refined communication style.</li><li>Mature personality &mdash; confident, composed, and professional under pressure.</li><li>Excellent command of English and Urdu (spoken and written).</li><li>Strong leadership and multitasking abilities.</li><li>Proficiency in salon software / appointment systems (training can be provided).</li><li>Friendly, approachable, and attentive to client needs.</li><li>Strong sense of discretion, etiquette, and service excellence.</li></ul>What We Offer<ul><li>Competitive salary package based on experience.</li><li>Professional, respectful, and supportive work environment.</li><li>Opportunities for training and career growth within the Shafaq N Kami brand.</li><li>Exposure to high-profile clientele and luxury beauty industry standards.</li><li>A workplace that values elegance, teamwork, and professionalism.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Front Desk Manager

SMC LIVING GROUP

Job Description:<ul><li>Client Relations: Greet and assist clients with a warm, professional demeanour, ensuring a positive and welcoming experience.</li><li>Front Desk Management: Manage phone lines, schedule appointments, and handle client inquiries with confidence and efficiency.</li><li>Coordination: Liaise between clients and staff to ensure smooth communication and seamless service delivery</li><li>Multitasking: Handle administrative duties, such as filing, data entry, and office management, while prioritizing client needs.</li><li>Problem-Solving: Address any concerns or issues promptly, with a focus on finding effective solutions and maintaining positive client relationships.</li></ul>Qualifications:<ul><li>Proven experience as a receptionist/Front Desk or in a client-facing role (experience in a similar industry is a plus)</li><li>Strong communication and interpersonal skills</li><li>Ability to handle a fast-paced environment with confidence and grace</li><li>Tech-savvy with basic office software knowledge (Microsoft Office, scheduling tools, etc.)</li><li>Outstanding organizational skills and attention to detail</li><li>Ability to remain calm under pressure and manage multiple priorities simultaneously</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Front Desk Officer / Receptionist

Dubizzle Labs

<div>
 Dubizzle Labs is looking for a customer-focused and well-organized Front Desk Officer to be the first point of contact for visitors and clients. In this role, you will play a key role in creating a welcoming environment while providing exceptional customer service and administrative support to ensure smooth front desk operations.
 
 
 
 Job Responsibilities
 
 
 
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 Greet and assist visitors professionally, directing them to the appropriate department or personnel.
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 Manage administrative tasks, including data entry, record-keeping, and filing.
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 Handle incoming and outgoing mail and coordinate package deliveries.
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 Respond to inquiries and resolve issues in a professional and timely manner.
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 Monitor front desk security and ensure a well-maintained reception area.
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 Assist with other administrative duties as assigned by the line manager.
 
 
 
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 </ul>
 
 Job Requirements
 
 
 
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 Minimum Bachelor&rsquo;s degree in a relevant field.
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 Previous experience in a front desk, receptionist, or customer service role.
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 Strong communication and interpersonal skills to engage with clients and staff effectively.
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 Excellent organizational skills with keen attention to detail.
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 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 
 
 
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 If you are a proactive and customer-oriented professional, we encourage you to apply and become a part of our team!
 
 
</div>

Front Desk Officer

Booknrent

Front Desk Officer Job DescriptionPosition SummaryThe Front Desk Officer (or Front Desk Agent/Receptionist) is the first point of contact for guests and plays a vital role in creating a positive and welcoming experience. This role is responsible for all guest-related services at the front desk, ensuring operational efficiency, and maintaining the highest level of guest satisfaction.Key ResponsibilitiesGuest Services &amp; Experience<ul><li>Greeting and Welcoming: Greet all guests in a warm, friendly, and professional manner upon arrival.</li><li>Check-in and Check-out: Efficiently perform all guest check-ins, check-outs, and room/apartment changes, following all hotel procedures.</li><li>Reservations Management: Manage and confirm reservations (in-person, online, and over the phone), assign apartments, and handle cancellations or modifications.</li><li>Inquiries &amp; Information: Provide accurate and comprehensive information about building facilities, services, room rates, and local attractions/amenities.</li><li>Complaint Resolution: Handle guest complaints, concerns, and requests promptly, professionally, and courteously, ensuring swift and satisfactory resolution.</li><li>Guest Assistance: Arrange or coordinate special services for guests, such as transportation, luggage handling, or wake-up calls, by liaising with other departments (e.g., Concierge, Housekeeping).</li><li>Upselling: Identify opportunities to upsell amenities and services (e.g., apartment upgrades/change, extra mattresses, in-house cleaning).</li></ul>Administrative &amp; Financial Duties<ul><li>Payment Processing: Process payments, handle cash, issue receipts, and maintain an accurate record of all financial transactions.</li><li>Data Entry: Register guests, collect necessary information (contact details, dates of stay), and maintain updated, confidential records in the Property Management System (PMS).</li><li>Department Coordination: Maintain clear and constant communication with Housekeeping, Maintenance, and Management to ensure room/apartment readiness and the fulfillment of guest requests.</li><li>Shift Auditing: Prepare shift reports, balance daily transactions, and reconcile cash/credit card payments.</li><li>Communication: Answer, screen, and direct incoming calls, emails, and internal communications efficiently.</li></ul>Qualifications and SkillsEssential Requirements<ul><li>BBA (Hons) or MBA or Equivalent from a reputable institution a degree or certificate in Hospitality Management is a plus.</li><li>Proven experience in a customer service role, preferably within the hospitality industry.</li><li>Excellent verbal and written communication skills.</li><li>Professional demeanor, polished appearance, and a friendly, positive attitude.</li><li>Strong organizational and multitasking abilities, with keen attention to detail.</li><li>Ability to work flexible shifts, including evenings, weekends, and holidays.</li></ul>Preferred Skills<ul><li>Proficiency with Property Management Systems (PMS) software (e.g., Munshi 10, Opera, Host Away).</li><li>Fluency in a second language is highly advantageous.</li><li>Basic proficiency in Microsoft Office Suite.</li><li>Demonstrated ability to remain calm and professional in high-pressure situations.</li></ul>Reporting StructureThe Front Desk Officer reports directly to the Front Office Manager or Hotel Manager.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Front Desk Officer - Hospitality Industry

Luminey

Job Title: Front Desk Officer (Female) Location: Bahria Town, Lahore Job Type: Full-Time (On-site) Timings: 10:00 AM &ndash; 6:00 PM (Monday to Saturday)About the Role:We are looking for a confident and well-presented Front Desk Officer (Female) to join our team in Bahria Town, Lahore. The ideal candidate will be responsible for managing front desk operations, handling client inquiries, scheduling meetings after verifying leads, and ensuring a smooth communication flow between clients and internal departments.Key Responsibilities:<ul><li>Greet and assist visitors in a professional and courteous manner.</li><li>Handle incoming calls, messages, and emails efficiently.</li><li>Record and verify new leads, ensuring accurate data entry.</li><li>Coordinate with the sales and project teams to schedule meetings with potential clients after lead verification.</li><li>Provide clients with information regarding company services and ongoing projects.</li><li>Assist in preparing quotations, proposals, and related documentation.</li><li>Maintain organized records of client interactions and follow-ups.</li><li>Support administrative duties such as filing, scheduling, and maintaining a well-presented reception area.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;2 years of experience in front desk, client servicing, or customer relations (experience in construction, real estate, or interior design will be preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Presentable, confident, and well-spoken personality.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office and basic CRM/data entry tools.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Front Desk Officer (Bahria Town)

Tibbi Pvt LTD

Job Description:About UsAesthetics Lab by Tibbi is a leading name in the aesthetics and wellness industry, committed to delivering premium quality skincare and cosmetic treatments in a professional and customer-centric environment. We are growing and seeking a dynamic, experienced, and proactive Branch Manager to lead one of our branches.Key Responsibilities &ndash; Branch ManagerAesthetics Lab by Tibbi1. Clinic Operations &amp; Service Flow<ul><li>Ensure smooth day-to-day operations of the aesthetic clinic</li><li>Oversee front desk, appointment flow, cleanliness, and patient experience</li><li>Ensure treatment rooms, machines, and supplies are well-maintained and ready</li></ul>2. Team Leadership &amp; Performance<ul><li>Lead and supervise the team including aestheticians, doctors, and front desk staff</li><li>Set performance goals and conduct regular evaluations</li><li>Support staff with training, development, and motivation</li></ul>3. Client Experience &amp; Satisfaction<ul><li>Maintain a high standard of client care, from consultation to post-treatment</li><li>Handle client concerns or complaints professionally and empathetically</li><li>Ensure all team members follow hospitality and care protocols</li></ul>4. Sales Growth &amp; Target Achievement<ul><li>Monitor and achieve monthly sales targets for treatments and skincare products</li><li>Guide team on upselling and cross-selling based on client needs</li><li>Implement campaigns and offers to drive business</li></ul>5. Compliance &amp; Protocol Management<ul><li>Ensure adherence to clinical hygiene, health &amp; safety standards</li><li>Monitor compliance with company SOPs, policies, and documentation</li><li>Assist in internal audits and quality checks as per company protocols</li></ul>6. Coordination &amp; Scheduling<ul><li>Manage staff schedules, shift rotations, and leave planning</li><li>Coordinate with HR, Marketing, and Inventory for smooth operations</li><li>Ensure client appointments are well-organized and clinic is adequately staffed</li></ul>Requirements<ul><li>Proven experience (2+ years) in a supervisory or managerial role, preferably in the beauty/aesthetic/healthcare sector</li><li>Strong leadership, decision-making, and interpersonal skills</li><li>Customer-focused mindset with the ability to multitask</li><li>Bachelor's degree in Business Administration or related field (preferred)</li><li>Proficiency in MS Office and familiarity with POS systems</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>when you will be available for the interview ?</li><li>what is your Current/Last salary ?</li><li>what is your Expected salary?</li></ul>Experience:<ul><li>Branch Manager: 1 year (Preferred)</li></ul>Work Location: In person

BRANCH MANAGER (DHA - 3)

Sharp Brains Ltd

This position requires an energetic and well-organized individual with excellent communication and multitasking skills. The Receptionist will be responsible for managing front-desk operations, coordinating with internal and external stakeholders, and maintaining a high standard of office decorum and presentation.Key Responsibilities1. Front Desk Management2. Administrative and Coordination Support3. Training and Hiring Support4. Office Management and Professional Decorum5. Communication and Public RelationsRequirementsMust be a Graduate in relevant discipline.1 to 2 years of corporate communication and reception experienceEnglish Call Center Experience Accepted (Exceptional Communication Skills)Must know basic computer skills ( Word, Excel, Outlook)Understand priority tasks and secondary task managementInterpersonal Skills1- Clear and Good English and Urdu Communication2- Maintain Professional &amp; Personal Relationship decorum3- Skill to manage diverese personalities.4- Dressed up professional as Front Face of Organization.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Receptionist

Explore 662+ Front desk manager in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.