receptionist

operations manager

duty manager

assistant compliance officer Jobs in Istanbul

assistant compliance officer

assistant reservation manager Jobs in Istanbul

assistant reservation manager

front desk officer

CBRE Global Workplace Solutions (GWS)

<div>
 <p>
  <strong>
   <em>
    Location : European Side / &Idot;stanbul , Fixed Term 6 months
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Represent Client in a professional manner.
  </li>
  <li>
   A capability to direct staff and visitors as needed (in local language as well as in English). Staff will be required to maintain a general knowledge of meeting room locations and keep up to date with planned meetings/events on-site.
  </li>
  <li>
   Greet/Sign-in visitors, Client End Users and vendors at front desk following Global Security procedures.
  </li>
  <li>
   Issue visitor's and Client Employee temporary badges for the various reasons (New comers, defect etc) and grant access level as per direction from Client.
  </li>
  <li>
   Collect temporary badges from visitors and Client End Users departing the Facility through the visitor lobby.
  </li>
  <li>
   Monitor lobby traffic ensuring proper display of security ID's and verify approval for photo/video shoot. If they do not have approval, refer them to submit a request via the Global Communication Guidelines.
  </li>
  <li>
   Compile and analyze lobby traffic metrics with categories of visitor and Client Employee.
  </li>
  <li>
   Accept and process courier deliveries and miscellaneous distribution through emails to Client End Users.
  </li>
  <li>
   Manage the needs and goods such as Guest Wireless voucher process if appropriate or video adaptors for example as well as compiling and analyzing metrics.
  </li>
  <li>
   Coordinate all Client's walk-in customer issues following established guidelines.
  </li>
  <li>
   First Responders in case of emergency situations, including alerting the Global Security Operations Center.
  </li>
 </ul>
</div>


Receptionist

aldem

<p>Resepsiyonist</p><p>&#350;irketimizin &#350;i&#351;li / Fulya lokasyonunda g&ouml;revlendirmek &uuml;zere Resepsiyonist aray&#305;&#351;&#305;m&#305;z vard&#305;r.</p><p>Genel Nitelikler:</p><ul><li>Tercihen &ouml;n lisans veya lisans mezunu,</li><li>Misafir kar&#351;&#305;lama ve y&ouml;nlendirme konusunda minimum 2 y&#305;l tecr&uuml;beli,</li><li>Tercihen otomotiv sekt&ouml;r&uuml;nde tecr&uuml;be sahibi veya otomobillere ilgi duyan,</li><li>Diksiyonu d&uuml;zg&uuml;n, g&uuml;ler y&uuml;zl&uuml;, s&#305;cakkanl&#305; ve pozitif,</li><li>Etkili ileti&#351;im becerisine sahip,</li><li>Ki&#351;isel bak&#305;m&#305;na ve d&#305;&#351; g&ouml;r&uuml;n&uuml;&#351;&uuml;ne &ouml;zen g&ouml;steren,</li><li>Misafir memnuniyeti odakl&#305; &ccedil;al&#305;&#351;abilen,</li><li>Dinamik, sab&#305;rl&#305;, sorumluluk sahibi, gerekti&#287;inde inisiyatif kullanabilen,</li><li>Ofis d&uuml;zeni ve organizasyonu konusunda titiz ve dikkatli,</li><li>Problem &ccedil;&ouml;zme yetene&#287;i geli&#351;mi&#351;,</li><li>Stres alt&#305;nda &ccedil;al&#305;&#351;abilme yetene&#287;ine sahip,</li><li>MS Office programlar&#305;na hakim,</li><li>Dinamik ve yo&#287;un i&#351; temposu i&ccedil;inde &ccedil;al&#305;&#351;abilecek,</li><li>Tercihen Avrupa Yakas&#305;nda ikamet eden veya ula&#351;&#305;m sorunu olmayan,</li></ul><p>&#304;&#351; Tan&#305;m&#305;</p><ul><li>Firmaya gelen misafirlerin, ziyaret&ccedil;ilerin, m&uuml;&#351;terilerin kar&#351;&#305;lanmas&#305;n&#305; sa&#287;lamak,</li><li>Yo&#287;un m&uuml;&#351;teri, telefon ve evrak trafi&#287;ini y&ouml;netecek, gerekli y&ouml;nlendirmeleri yapacak,</li><li>M&uuml;&#351;teri aramalar&#305;n&#305;, randevu planlamalar&#305;n&#305; yapacak,</li><li>Gelen m&uuml;&#351;terilerin bilgilerini alarak, ilgili b&ouml;l&uuml;me, sat&#305;&#351; dan&#305;&#351;man&#305;na y&ouml;nlendirecek,</li><li>T&uuml;m dan&#305;&#351;manlar&#305;n me&#351;gul oldu&#287;u durumlarda m&uuml;&#351;terilerle ilgilenecek, gerekti&#287;inde ara&ccedil; ile ilgili bilgilendirmede bulunacak,</li><li>Ekip ile bir uyum i&ccedil;erisinde &ccedil;al&#305;&#351;arak, gerekli her s&uuml;re&ccedil;te ekip arkada&#351;lar&#305;na destek olmak,</li><li>Gerekli durumlarda di&#287;er departmanlara destek vermek,</li></ul><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Deneyim:</p><ul><li>Resepsiyon: 1 y&#305;l (Tercih edilir)</li></ul>

Resepsiyonist

Hilton

<div><p>Front Desk Agent</p><p>
A Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.</p>
<p><b>What will I be doing?</b></p>
<p>This position reports to the Asst. Front Office Manager.</p>
<p>As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Agent is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Supervise Front Desk operations during your assigned shift to a consistently high standard</li>
<li>Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
<li>Advise your shift team of any special events or VIP Guests in the hotel that day</li>
<li>Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li>
<li>Maximize sales revenues through up-selling and marketing program</li>
<li>Manage Guest requests, inquiries, and complaints promptly and completely</li>
<li>Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li>
</ul><p><b>What are we looking for?</b></p>
<p>A Front Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li>
</ul><p><b>What's in it for me?</b></p>
<ul><li>Degree-level qualification in a relevant field</li>
<li>Competitive Salary &amp; Wages</li>
<li>Private Health Insurance</li>
<li>Complimentary Dry Cleaning for Business Attire</li>
<li>Monthly Transportation Fee</li>
<li>Complimentary Shuttle Bus</li>
<li>Discounted Indoor Parking Privileges</li>
<li>Complimentary Employee Meal</li>
<li>&quot;Go Hilton&quot; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members</li>
<li>Career and development opportunities in Hilton Hotels Worldwide</li>
<li>Opportunity to make a positive impact on environment and community with Travel with Purpose program</li>
</ul><p>Specifically, we look for demonstration of these Hilton Values:</p>
<ul><li><b>Hospitality</b> - We're passionate about delivering exceptional guest experiences.</li>
<li><b>Integrity</b> - We do the right thing, all the time.</li>
<li><b>Leadership</b> - We're leaders in our industry and in our communities.</li>
<li><b>Teamwork</b> - We're team players in everything we do.</li>
<li><b>Ownership</b> - We're the owners of our actions and decisions.</li>
<li><b>Now</b> - We operate with a sense of urgency and discipline</li>
</ul><p><b>What will it be like to work for Hilton?</b></p>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Front Desk Agent

Kiwa

<div>Job Summary: Kiwa, Test, muayene ve Belgelendirme (TIC) alan&#305;nda 'D&uuml;nyadaki ilk 20' &ouml;nc&uuml; &#351;irket aras&#305;ndad&#305;r. Belgelendirme, muayene, test, e&#287;itim ve teknoloji hizmetlerimizle m&uuml;&#351;terilerimizin &uuml;r&uuml;n, hizmet, s&uuml;re&ccedil;, (y&ouml;netim) sistemi ve &ccedil;al&#305;&#351;anlar&#305;na g&uuml;ven kazand&#305;r&#305;yoruz. Bunu &ccedil;ok &ccedil;e&#351;itli pazar segmentlerinde ger&ccedil;ekle&#351;tiriyoruz. Faaliyet g&ouml;sterdi&#287;imiz pazarlar in&#351;aattan enerji tedari&#287;ine, i&ccedil;me suyu, sa&#287;l&#305;k, g&#305;da, yem ve tar&#305;ma kadar de&#287;i&#351;kenlik g&ouml;stermektedir. Uzmanl&#305;k alanlar&#305;m&#305;z, y&ouml;netim sistemleri, kurumsal sosyal sorumluluk ve laboratuvar testlerini ve &ccedil;ok daha fazlas&#305;n&#305; i&ccedil;erir. &Uuml;retim ve s&uuml;re&ccedil; end&uuml;strileri, (ticari) hizmetler, kamu ve &ouml;zel kurulu&#351;lar, devletler ve uluslararas&#305; kurulu&#351;lardan m&uuml;&#351;terilerimiz bulunmaktad&#305;r. Kiwa, Avrupa , Asya , Amerika ve Okyanusya'da 40'ten fazla &uuml;lkede 10.000'den fazla ki&#351;iyi istihdam etmektedir. 2021 y&#305;l&#305;ndan beri SHV &#350;irketler Ailesi'nin bir &uuml;yesiyiz. &#304;stanbul Tuzla'da bulunan merkez ofisimize &ldquo;Dan&#305;&#351;ma G&ouml;revlisi&rdquo; ar&#305;yoruz. About the role:
<ul><li>Kuruma gelen ziyaret&ccedil;i, m&uuml;&#351;teri ve tedarik&ccedil;ileri g&uuml;ler y&uuml;zl&uuml;, nazik ve profesyonel bir &#351;ekilde kar&#351;&#305;lamak, ihtiya&ccedil;lar&#305;n&#305; dinleyerek ilgili ki&#351;i veya birimlere y&ouml;nlendirmek.</li><li>
Telefon, e-posta ve di&#287;er ileti&#351;im kanallar&#305;n&#305; etkin bi&ccedil;imde y&ouml;netmek; gelen &ccedil;a&#287;r&#305;lar&#305; do&#287;ru ki&#351;ilere aktarmak veya gerekli bilgileri vererek yan&#305;tlamak.</li><li>
Ziyaret&ccedil;i giri&#351;-&ccedil;&#305;k&#305;&#351; kay&#305;tlar&#305;n&#305; eksiksiz ve d&uuml;zenli &#351;ekilde tutmak; g&uuml;venlik prosed&uuml;rlerine uygun hareket etmek.</li><li>
Gelen-giden evrak, kargo ve posta i&#351;lemlerini takip etmek; ilgili birimlere zaman&#305;nda teslim edilmesini sa&#287;lamak.</li><li>
Toplant&#305;, randevu ve organizasyon planlamalar&#305;nda destek olmak; gerekli bilgilendirmeleri ilgili taraflara iletmek.</li><li>
Misafir ve ziyaret&ccedil;ilerin memnuniyetini art&#305;racak &#351;ekilde h&#305;zl&#305;, etkili ve &ccedil;&ouml;z&uuml;m odakl&#305; hizmet vermek.</li><li>
G&ouml;revlerini yerine getirirken gizlilik ilkesine uymak, profesyonel ileti&#351;im dili kullanmak ve &#351;irketi en iyi &#351;ekilde temsil etmek.</li></ul>
Do you have what it takes?:
<ul><li><div>
Tercihen &ouml;n lisans veya lisans mezunu (lise mezunlar&#305; da de&#287;erlendirilecektir).</div></li><li><div>
Tercihen dan&#305;&#351;ma, resepsiyon veya m&uuml;&#351;teri ili&#351;kileri pozisyonlar&#305;nda deneyim sahibi.</div></li><li><div>
Diksiyonu d&uuml;zg&uuml;n, g&uuml;ler y&uuml;zl&uuml; ve ileti&#351;im becerileri y&uuml;ksek.</div></li><li><div>
Misafir ve ziyaret&ccedil;i kar&#351;&#305;lamada profesyonel bir yakla&#351;&#305;m sergileyebilen.</div></li><li><div>
Telefon, e-posta ve y&uuml;z y&uuml;ze ileti&#351;imde etkili ve nazik.</div></li><li><div>
Temel bilgisayar kullan&#305;m&#305; ve ofis programlar&#305;na h&acirc;kim.</div></li><li><div>
D&uuml;zenli, titiz ve temsil yetene&#287;i g&uuml;&ccedil;l&uuml;.</div></li><li><div>
&#304;&#351; temposuna uyum sa&#287;layabilecek, sorumluluk sahibi.</div></li><li><div>
&#304;ngilizce veya tercihen ikinci bir yabanc&#305; dil bilgisine sahip.</div></li></ul>
What can you expect from us in return?:
<div>
Sizi ve kariyerinizi destekleyen academy programlar&#305;m&#305;za kat&#305;larak ki&#351;isel, mesleki ve teknik yetkinliklerinizi s&uuml;rekli geli&#351;tirebilirsiniz.<br>
<br>
40'tan fazla &uuml;lkede 10.000'den fazla &ccedil;al&#305;&#351;an&#305;n olan uluslararas&#305; alanda rotasyon ve global f&#305;rsatlar her zaman kap&#305;n&#305;z&#305; &ccedil;alabilir.<br>
<br>
Ba&#351;ar&#305;lar&#305; her zaman farkl&#305; &ouml;d&uuml;llendirme y&ouml;ntemleri ile destekliyoruz.</div></div>

Danışma Görevlisi

Kiwa 

<div><div><div>Fonksiyon
</div><div><b>Operational Support Services</b></div>
</div><div><div>&#304;&#351; t&uuml;r&uuml;
</div><div><b>On Site/Office</b></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
Kiwa, Test, muayene ve Belgelendirme (TIC) alan&#305;nda 'D&uuml;nyadaki ilk 20' &ouml;nc&uuml; &#351;irket aras&#305;ndad&#305;r. Belgelendirme, muayene, test, e&#287;itim ve teknoloji hizmetlerimizle m&uuml;&#351;terilerimizin &uuml;r&uuml;n, hizmet, s&uuml;re&ccedil;, (y&ouml;netim) sistemi ve &ccedil;al&#305;&#351;anlar&#305;na g&uuml;ven kazand&#305;r&#305;yoruz. Bunu &ccedil;ok &ccedil;e&#351;itli pazar segmentlerinde ger&ccedil;ekle&#351;tiriyoruz. Faaliyet g&ouml;sterdi&#287;imiz pazarlar in&#351;aattan enerji tedari&#287;ine, i&ccedil;me suyu, sa&#287;l&#305;k, g&#305;da, yem ve tar&#305;ma kadar de&#287;i&#351;kenlik g&ouml;stermektedir. Uzmanl&#305;k alanlar&#305;m&#305;z, y&ouml;netim sistemleri, kurumsal sosyal sorumluluk ve laboratuvar testlerini ve &ccedil;ok daha fazlas&#305;n&#305; i&ccedil;erir. &Uuml;retim ve s&uuml;re&ccedil; end&uuml;strileri, (ticari) hizmetler, kamu ve &ouml;zel kurulu&#351;lar, devletler ve uluslararas&#305; kurulu&#351;lardan m&uuml;&#351;terilerimiz bulunmaktad&#305;r. Kiwa, Avrupa , Asya , Amerika ve Okyanusya'da 40'ten fazla &uuml;lkede 10.000'den fazla ki&#351;iyi istihdam etmektedir. 2021 y&#305;l&#305;ndan beri SHV &#350;irketler Ailesi'nin bir &uuml;yesiyiz. &#304;stanbul Tuzla'da bulunan merkez ofisimize &ldquo;Dan&#305;&#351;ma G&ouml;revlisi&rdquo; ar&#305;yoruz.
<h2 class="jobSectionHeader"><b>About the role</b></h2>
<ul><li>Kuruma gelen ziyaret&ccedil;i, m&uuml;&#351;teri ve tedarik&ccedil;ileri g&uuml;ler y&uuml;zl&uuml;, nazik ve profesyonel bir &#351;ekilde kar&#351;&#305;lamak, ihtiya&ccedil;lar&#305;n&#305; dinleyerek ilgili ki&#351;i veya birimlere y&ouml;nlendirmek.</li><li>
Telefon, e-posta ve di&#287;er ileti&#351;im kanallar&#305;n&#305; etkin bi&ccedil;imde y&ouml;netmek; gelen &ccedil;a&#287;r&#305;lar&#305; do&#287;ru ki&#351;ilere aktarmak veya gerekli bilgileri vererek yan&#305;tlamak.</li><li>
Ziyaret&ccedil;i giri&#351;-&ccedil;&#305;k&#305;&#351; kay&#305;tlar&#305;n&#305; eksiksiz ve d&uuml;zenli &#351;ekilde tutmak; g&uuml;venlik prosed&uuml;rlerine uygun hareket etmek.</li><li>
Gelen-giden evrak, kargo ve posta i&#351;lemlerini takip etmek; ilgili birimlere zaman&#305;nda teslim edilmesini sa&#287;lamak.</li><li>
Toplant&#305;, randevu ve organizasyon planlamalar&#305;nda destek olmak; gerekli bilgilendirmeleri ilgili taraflara iletmek.</li><li>
Misafir ve ziyaret&ccedil;ilerin memnuniyetini art&#305;racak &#351;ekilde h&#305;zl&#305;, etkili ve &ccedil;&ouml;z&uuml;m odakl&#305; hizmet vermek.</li><li>
G&ouml;revlerini yerine getirirken gizlilik ilkesine uymak, profesyonel ileti&#351;im dili kullanmak ve &#351;irketi en iyi &#351;ekilde temsil etmek.</li></ul><h2 class="jobSectionHeader"><b>
Do you have what it takes?</b></h2>
<ul><li><p>Tercihen &ouml;n lisans veya lisans mezunu (lise mezunlar&#305; da de&#287;erlendirilecektir).</p></li><li><p>
Tercihen dan&#305;&#351;ma, resepsiyon veya m&uuml;&#351;teri ili&#351;kileri pozisyonlar&#305;nda deneyim sahibi.</p></li><li><p>
Diksiyonu d&uuml;zg&uuml;n, g&uuml;ler y&uuml;zl&uuml; ve ileti&#351;im becerileri y&uuml;ksek.</p></li><li><p>
Misafir ve ziyaret&ccedil;i kar&#351;&#305;lamada profesyonel bir yakla&#351;&#305;m sergileyebilen.</p></li><li><p>
Telefon, e-posta ve y&uuml;z y&uuml;ze ileti&#351;imde etkili ve nazik.</p></li><li><p>
Temel bilgisayar kullan&#305;m&#305; ve ofis programlar&#305;na h&acirc;kim.</p></li><li><p>
D&uuml;zenli, titiz ve temsil yetene&#287;i g&uuml;&ccedil;l&uuml;.</p></li><li><p>
&#304;&#351; temposuna uyum sa&#287;layabilecek, sorumluluk sahibi.</p></li><li><p>
&#304;ngilizce veya tercihen ikinci bir yabanc&#305; dil bilgisine sahip.</p></li></ul><h2 class="jobSectionHeader"><b>
What can you expect from us in return?</b></h2>
<div>Sizi ve kariyerinizi destekleyen academy programlar&#305;m&#305;za kat&#305;larak ki&#351;isel, mesleki ve teknik yetkinliklerinizi s&uuml;rekli geli&#351;tirebilirsiniz.<br>
<br>
40'tan fazla &uuml;lkede 10.000'den fazla &ccedil;al&#305;&#351;an&#305;n olan uluslararas&#305; alanda rotasyon ve global f&#305;rsatlar her zaman kap&#305;n&#305;z&#305; &ccedil;alabilir.<br>
<br>
Ba&#351;ar&#305;lar&#305; her zaman farkl&#305; &ouml;d&uuml;llendirme y&ouml;ntemleri ile destekliyoruz.</div></div>

ibis, ibis Styles, ibis budget

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 "Why work for Accor?
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 <br/>
 <br/>
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Answering phones and giving guests all information about the hotel.
  </li>
  <li>
   Making reservations, welcoming guests to the hotel, opening accounts and entering the customer's expenses into these accounts.
  </li>
  <li>
   To convey all kinds of information about the guests' needs and the duration of their stay at the hotel to other departments in the hotel (Housekeeping, Food &amp; Beverage).
  </li>
  <li>
   To collect guest invoices and give them to the Manager at the end of the day along with accounting and statistical information.
  </li>
  <li>
   Dealing with reservations and information requests made to the hotel by e-mail, fax or telephone, and recording all confirmed reservations in the computer system.
  </li>
  <li>
   Reporting to the FO Manager.
  </li>
  <li>
   Checks unpaid debts and follows up on them.
  </li>
  <li>
   Optimizes the hotel's average room rate and the hotel's occupancy rate.
  </li>
  <li>
   Checks your cash register.
  </li>
  <li>
   Issues guest invoices and collects these invoices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Able to communicate in written and spoken English.
  </li>
  <li>
   Successful problem solving skills.
  </li>
  <li>
   No military obligation for male candidates.
  </li>
  <li>
   Must be able to handle a multitude of tasks in an intense, ever-changing environment.
  </li>
  <li>
   Prior experience working with Opera or a related system.
  </li>
  <li>
   Computer literate in Microsoft Window applications an asset.
  </li>
  <li>
   Ability to work well under pressure in a fast paced environment.
  </li>
  <li>
   Ability to work cohesively with fellow colleagues as part of a team.
  </li>
  <li>
   Able to work shift in terms of working hours.
  </li>
  <li>
   Must have the ability to handle cash effectively and accurately.
  </li>
 </ul>
</div>


Sofitel

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><p><br>
We are seeking an enthusiastic and detail-oriented Front Office Manager to join our team in Sofitel Istanbul. As the Front Office Manager, you will be responsible for overseeing all front desk operations, ensuring exceptional guest experiences, and leading a team of front office staff in our upscale hotel.</p><ul><li>
Manage and supervise all front office operations, including reception, concierge, and guest services</li><li>
Develop and implement strategies to enhance guest satisfaction and maintain high service standards</li><li>
Lead, train, and motivate the front office team to deliver exceptional customer service</li><li>
Oversee the check-in and check-out processes, ensuring efficiency and guest satisfaction</li><li>
Handle guest complaints and resolve issues promptly and professionally</li><li>
Manage department budgets and control expenses while maximizing revenue</li><li>
Collaborate with other departments to ensure seamless guest experiences</li><li>
Implement and maintain front office policies and procedures</li><li>
Monitor and analyze key performance indicators to drive continuous improvement</li><li>
Ensure compliance with all relevant health, safety, and security regulations</li><li>
Stay up-to-date with industry trends and implement innovative practices to enhance guest experiences</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Minimum of two years of experience in a managerial role in an upscale hotel</li><li>
Bachelor's degree in Hospitality Management or related field preferred</li><li>
Strong leadership and team management skills</li><li>
Excellent organizational and time management abilities</li><li>
Outstanding interpersonal and communication skills</li><li>
Fluency in English and Turkish languages</li><li>
Proficiency in hotel management software (OPERA) and computer systems</li><li>
Demonstrated problem-solving and decision-making abilities</li><li>
Strong financial management skills</li><li>
Customer-focused mindset with a commitment to delivering exceptional service</li><li>
Ability to work independently and handle multiple tasks in a fast-paced environment</li><li>
Flexibility to work varying schedules, including evenings, weekends, and holidays</li><li>
Knowledge of local attractions and ability to provide recommendations to guests</li></ul></div>

Front Office Manager

Explore 59+ Front desk officer in Istanbul this September. Find roles across top companies and apply now to boost your career.

59 front desk officer jobs IN Istanbul

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