receptionist

office manager

guest service agent

admin assistant

front desk receptionist

front desk person

Accor Group

Job Title Front Desk Agent - Guest Services and Reception - Dubai Job Description Front Desk Agent - Guest Services and Reception - Dubai Position Overview Raffles the Palm Dubai is hiring a Front Desk Agent to provide personalized and efficient guest service at the reception and Raffles Club. This role is critical in creating a welcoming first impression, assisting with check-ins, check-outs, cashiering, and handling guest requests professionally. Join a luxury brand known for its discreet service and elegant hospitality. Employment Overview Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Receptionist / Front Desk Gender: Any Candidate Nationality: Any Candidate Current Location: UAE preferred Job Type: Full Time Key Responsibilities * Welcome guests to the Raffles Club and front desk with a friendly and helpful attitude * Complete check-in, check-out, and room change processes accurately and efficiently * Maintain and reconcile cashier float; process payments and foreign currency exchanges * Handle inquiries regarding loyalty programs, special packages, and promotions * Respond to guest complaints and requests, escalating when needed to management * Coordinate closely with butlers and other departments to fulfill guest needs * Promote onward bookings within the Raffles brand network when applicable * Prepare night audit reports, morning summaries, and ensure accounting accuracy * Keep the reception and Raffles Club areas clean, organized, and presentable at all times * Follow established health, safety, and hotel policies Candidate Requirements * Post-secondary education or diploma in Hotel Management * Minimum 2 years of guest-facing experience in a 4 or 5-star hotel setting * Fluent in written and spoken English; additional languages are an asset * Strong interpersonal skills with the ability to handle guest concerns calmly * Familiarity with property management systems and front office procedures * Detail-oriented with excellent organizational and multitasking skills * Ability to work night shifts, weekends, and holidays as needed * Professional appearance and a team-oriented mindset

Front Desk Agent - Guest Services and Reception - Dubai

Al Bandar Rotana & Al Ba...

Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel s policies, procedures and service standards and have full knowledge of the hotel facilities and happeningsSkillsEducation, Qualifications &amp; ExperiencesYou should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel.&nbsp;

Front Desk Agent

FACE OFF FITNESS

Face Off Gym offers a comprehensive gymnastic center focused on promoting health and wellness within the community. We are dedicated to delivering exceptional service and quality to our clients, ensuring they have access to the best fitness solutions.Position Overview: We are seeking a friendly, professional, and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, ensuring they receive a warm welcome and exceptional customer service. In addition, the Receptionist will manage front-desk operations and assist in administrative tasks to support our team effectively.Key Responsibilities:<ul><li>Greet clients, visitors, and members with a welcoming attitude.</li><li>Handle incoming calls, emails, and inquiries, directing them to the appropriate departments.</li><li>Maintain the reception area, ensuring it is clean and organized.</li><li>Schedule appointments and manage bookings for gym services.</li><li>Process client registrations and payments as needed.</li><li>Coordinate with other departments to ensure smooth day-to-day operations.</li><li>Manage administrative tasks, including filing, data entry, and correspondence.</li></ul>Requirements:<ul><li>Proven experience in a receptionist or front-desk role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work in a fast-paced environment and handle pressure professionally.</li><li>Fluency in English; knowledge of additional languages is an advantage.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work in a dynamic and growing company.</li><li>Friendly and supportive team environment.</li><li>Opportunities for professional growth and development.</li></ul>If you are passionate about providing exceptional customer service and want to be part of a forward-thinking company, we would love to hear from you!Job Type: Full-timePay: AED2,000.00 - AED2,750.00 per month

Front Desk Sales and Receptionist Dubai Dubai

Millennium Airport Hotel...

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.Key Job Responsibilities:Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.Safeguard guest privacy by refraining from disclosing any guest details.Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.Uphold environmental, health, and safety standards in alignment with organizational policies.Adhere to the company s environmental, health, and safety procedures and policies.

ManpowerGroup Middle East

<div>
 
 In this role, you will be the first point of contact for our visitors and play a vital role in creating a positive first impression. You will be responsible for a variety of administrative and operational tasks, ensuring the smooth functioning of the front desk and supporting the overall operations of the IT Services team.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Greet visitors:
 
 Warmly welcome visitors, staff, and clients, ensuring a professional and friendly environment.
 </li>
 <li>
 
 Manage the front desk:
 
 Answer phones, manage incoming emails, and direct inquiries to the appropriate staff member.
 </li>
 <li>
 
 Schedule appointments:
 
 Schedule meetings for team members using online calendars and confirm appointments with attendees.
 </li>
 <li>
 
 Visitor management:
 
 Process visitor information, issue visitor badges, and maintain visitor logs.
 </li>
 <li>
 
 Maintain office supplies:
 
 Order and maintain a stock of necessary office supplies, ensuring availability for staff.
 </li>
 <li>
 
 Administrative support:
 
 Provide general administrative support to the IT Services team, such as photocopying, scanning documents, and filing.
 </li>
 <li>
 
 Maintain office environment:
 
 Contribute to a clean, organized, and professional work environment.
 </li>
 <li>
 
 Other duties as assigned:
 
 Perform other duties as assigned by the supervisor or manager.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 High School Diploma or equivalent qualification.
 </li>
 <li>
 Minimum 1 year of experience in a similar administrative or customer service role.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to interact confidently with a diverse clientele.
 </li>
 <li>
 Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
 </li>
 <li>
 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Ability to learn new software and technologies quickly.
 </li>
 <li>
 Fluency in English (written and spoken) is a must. Arabic language skills are a plus.
 </li>
 <li>
 Professional and courteous demeanor, with a positive and proactive attitude.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 </ul>
 
 
</div>

Front Desk Staff

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description 
&bull; Actively welcome, greet and check guests in &bull; Inform guests with savvy knowledge of hotel, its services, the city, and local &lsquo;happenings&rsquo; &bull; Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up &bull; Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc. &bull; Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries &bull; Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel specific recording process &bull; Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken &bull; Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with SLS Dubai confidentiality standards &bull; Ensure the correct procedure and policy standards are adhered to &bull; Ensure all necessary supplies are available for the front desk, manage par stock and order supplies &bull; Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc. &bull; Encourage up-selling in order to maximize rates &bull; Ensure work areas are cleaned and maintained at all times 
Qualifications 
&bull; High School Diploma or equivalent required &bull; One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel &bull; Enter and locate work related information using computers and/or point of sale systems &bull; Ability to spend extended lengths of time viewing a computer screen &bull; Possess a gracious, friendly, and fun demeanor &bull; Ability to multitask, work in a fast paced environment and have a high level attention to detail &bull; Strong verbal and written communication skills in English &bull; Maintain positive and productive working relationships with other employees and departments &bull; Ability to work independently and to partner with others to promote an environment of teamwork</div>

Kaavi Recruitment Consultancy

We have an opening for 5-star hotel in the UAE ! Transport Provided Shared Accommodation Service Charge Duty Meals Experience with Opera is a must! Ready to relocate from Mumbai to UAE within 2 weeks. English Communication is must

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